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MD. Mobasher Rahman Kibria is a Chat Support Assistant with experience in customer support, issue resolution, and community management, particularly in crypto projects. He has skills in affiliate program management, digital marketing, and data analysis, with professional experience as an Affiliate Manager and Virtual Assistant. Kibria holds a BBA in Finance & Banking and has completed various certifications, including database programming and first aid training.

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4 views

Resume

MD. Mobasher Rahman Kibria is a Chat Support Assistant with experience in customer support, issue resolution, and community management, particularly in crypto projects. He has skills in affiliate program management, digital marketing, and data analysis, with professional experience as an Affiliate Manager and Virtual Assistant. Kibria holds a BBA in Finance & Banking and has completed various certifications, including database programming and first aid training.

Uploaded by

lillianwhiteside5
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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MD.

MOBASHER RAHMAN KIBRIA


Sarotia Purbopara, Moria-5820
Gabtali, Bogura
+8801705508142
[email protected]
LinkedIn Profile: https://www.linkedin.com/in/kibria223/

Professional Summary
Chat Support Assistant with expertise in real-time customer support, issue resolution, and community
management. Skilled in handling high-volume chats, using CRM tools, and ensuring excellent customer
experiences. Experienced in Telegram moderation for crypto projects, fostering engagement and
maintaining brand reputation.

Key Skills
 Affiliate program management
 Partner relationship management
 Performance marketing & analytics
 Commission structures & negotiations
 Digital marketing (SEO, PPC, Social Media)
 Lead generation & conversion optimization
 Data analysis & reporting
 CRM & affiliate tracking platforms (e.g., HasOffers, Impact, CJ, Rakuten)
 Influencer & content marketing collaborations
Professional Experience
Affiliate Manager

22Bet | [11-07-2024] – [11-01-2025]

 Developed and executed affiliate marketing strategies to drive sales and increase brand exposure.
 Recruited, onboarded, and managed a network of affiliates, ensuring optimal engagement and
performance.
 Negotiated commission structures and promotional deals to maximize partner contributions.
 Analyzed affiliate performance metrics and implemented optimization strategies to improve
conversion rates.
 Collaborated with internal marketing and sales teams to align affiliate promotions with business
objectives.
 Utilized tracking platforms and data analytics to measure campaign success and ROI.

Virtual Assistant

InfinityBit Internationl | Remote | [01-06-2023] – [01-07-2024]

 Provided administrative and operational support to enhance workflow efficiency.


 Managed schedules, emails, and communications to streamline business processes.
 Conducted research and compiled reports to aid decision-making.
 Assisted in project coordination and client relations to maintain business growth.

Education
BBA in Finance & Banking
National University | 2026

Certifications & Training


 Database Programing – [Modern Technical Institute (MTI), Bogra] – [2019]
 Red Crescent Basic and First Aid Training – Red Crescent Youth, Bogura – [2014,2015,2016]

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