Review,+ESP 3041
Review,+ESP 3041
doi: 10.59429/esp.v9i9.3041
Research Article
Effects of brand visual identity on consumer attitude :A systematic
literature review
Menguyao Yu1,2, Sazrinee Zainal Abidin1,*, Nazlina Shaari1, Changhua He1,2, Lijun Shi1,2, Qianyu Liu2,3
1
Department of Architecture, Faculty of Design & Architecture, Serdang, Selangor,43000, Malaysia
2
Yunnan University of Business Management, Kunming, Yunnan,650106, China
3
Faculty of Art, Sustainability and Creative Industry,University of Sultan Idris Education, Tanjong Malim, Perak,
35900, Malaysia
* Corresponding author: Sazrinee Zainal Abidin, [email protected]
ABSTRACT
Brand visual identity is a critical component of brand image and impacts consumers' brand perception and attitude.
Although scholars and practitioners have increasingly researched brand visual identity, most focus on brand
communication and corporate management perspectives, necessitating a systematic review of consumer attitudes based
on brand visual identity elements. This study aims to review the impact of brand visual identity on consumer attitudes
and provide directions for future research. We conducted a systematic search using PRISMA guidelines, reviewed
relevant articles published in four databases (Web of Sciences, ProQuest, Scopus, and Elsevier) in the past two decades
(2004-2024), and obtained 559 articles in May 2024. We conducted a thorough peer-review of both theoretical and
empirical journal articles, followed by a scoping review. Thirty-four studies were eligible, analysing consumers'
perceptions of various core elements of brand visual identity (BVI) (such as brand logo, colour, name, typography, and
font), as well as the impact of brand visual identity on consumer attitudes and the practical implications of brand
management. The results show that the consumption of visual identification elements affects consumers' perceived
brand quality, brand personality, brand satisfaction, loyalty, favourability, and so on., as well as purchase intentions and
social attitudes. In summary, the findings indicate that brand visual identity elements impact consumer perceptions and
attitudes. However, despite some progress, further research is necessary to arrive at more definitive and robust
conclusions.
Keywords: Brand visual identity; visual identity elements; consumer perception; consumer attitude
1. Introduction
Corporate identity is a broad term for "the set of meanings by which an object allows itself to be
understood and allows people to describe, remember, and relate to it." Visual identity is an integral part of
corporate image[1]. Corporate visual identity is the domain of designers, while corporate identity is the
domain of organisational theorists[2]. Since the 1960s, the main terms of visual identity include visual
identity[3], corporate visual identity [1,4- 6] and brand visual identity[7,8]. Defined as "all symbolic and graphic
elements that express the essence of an organisation or brand"[5,9], it can be considered a symbolic element in
ARTICLE INFO
Received: 20 August 2024 | Accepted: 4 September 2024 | Available online: 16 October2024
CITATION
Mengyao Y, Abidin SBZ, Shaari NB et al. Effects of brand visual identity on consumer attitude :A Systematic Literature Review. Environment
and Social Psychology 2024; 9(9): 2983. doi: 10.59429/esp.v9i9.3041
COPYRIGHT
Copyright © 2024 by author(s). Environment and Social Psychology is published by Arts and Science Press Pte. Ltd. This is an Open Access
article distributed under the terms of the Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), permitting
distribution and reproduction in any medium, provided the original work is cited.
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a corporate image portfolio[10]. Brand visual identity usually includes essential elements such as name, logo,
colour, typography, and slogan, which define the brand's overall visual style[6,10].
Most of the previous studies studied brand visual identity from the business management perspective
and expanded to the impact of visual identity on various fields. Examples include city branding[11], employee
satisfaction and building appearance[12], and the impact of visual identity on user-generated branding,
corporate branding, and destination branding[13,14]. Ensure cultural consistency[9] and visual consistency[15,16]
of the managed brand. Moreover, through the reshaping of visual identity, we can establish a good image for
companies and enterprises[17,18] and enhance corporate reputation[19].
In recent years, there has been a significant increase in research on brand visual identity, consumer
perception, and consumer attitudes[20,21]. as well as consumers' perceptions of visual identity form the
primary impression of the brand's visual image[21]. Numerous research papers discuss the perceptual fluency
of visual elements[22,23] elucidating how individuals perceive these elements and how this perception
influences consumer attitudes and brand development[24].
Research shows that visual identity is a critical factor in shaping consumers' attitudes towards a
company[25- 27]. Colour consistency helps establish brand associations[28] and affects consumers' brand
perception. Logos and slogans have a significant impact on consumers' attention and perceptions[29]. This is
especially true for strategically ambiguous slogans. Brand visual elements, such as logos and fonts, influence
brand recognition and consumer memory, thereby shaping consumers' attitudes towards the brand[30]. These
findings expand the understanding of the impact of visual identity on brands[31].
Brand visual identity shapes consumer perceptions, emotions, and behaviors. Elements such as brand
logo , colour[33], name[36], layout design[37], fonts[38], and other visual components have been proven to
[8,32]
significantly affect brand satisfaction[39,40], consumer attitudes such as loyalty[25,41,42], favorability[43], and
awareness[44], as well as purchase intentions[45] and social attitudes[46]. Understanding the impact of a brand's
visual identity on consumer attitudes is critical for marketers and brand managers to effectively manage[47]
and leverage these visual elements to create positive consumer experiences[44,48,49], and perceptions.
Previous research on organisational-level visual identity literature reviews and discusses the main
concepts, themes, and assumptions in organisational-level visual identity[50]. Therefore, this study aims to
gain an in-depth understanding of the impact of brand visual identity on consumer attitudes and behavioural
outcomes towards the brand through a systematic literature review. Based on the purpose of this study
related to BVI analysis, the following research questions were formulated:
What are the preferences for elements of visual identity?
What impact do visual identity elements have on consumer perception?
What impact do visual identity elements have on consumer attitudes?
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resolved by consensus with the fifth author (N.B.S.) and noted full-text articles excluded and reasons for
exclusion. For data extraction, four reviewers (M.Y., S.B.Z.A, C.H., L.J. and Q.Y.) used Microsoft Excel
spreadsheets to retrieve data from each study, and a fifth reviewer (N.B.S) verified the accuracy of the data.
Art
Year Authors Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10
icle
[3] 2024 Andrade et al. Yes Yes Yes Yes Unclear Yes Unclear Unclear Yes Yes
[60] 2023 Song & Yang Yes Yes Yes Yes Yes Yes Unclear Yes Yes Yes
[61] 2023 R. Li et al. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
[13] 2023 F. Li & Ma, Yes Yes Yes Yes Yes Yes Unclear Unclear Yes Yes
[28] 2023 T. Chen et al. Yes Yes Yes Yes Yes Yes Unclear Unclear Yes Yes
[62] 2023 Son & Williams, Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
[63] 2022 Y. Chen et al. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
[64] 2022 Yu et al. Yes Yes Yes Yes Yes Yes Unclear Unclear Yes Yes
[65] 2022 Roy & Attri, Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
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[66] 2021 Vinitha et al. Yes Yes Yes Yes Yes Yes Yes Unclear Yes Yes
[67] 2021 Yao et al. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Septianto&
[68] 2021 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Paramita,
[69] 2021 Meiting & Hua, Yes Yes Yes Yes Yes Yes Unclear Unclear Yes Yes
[41] 2021 Williams et al. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
[70] 2021 Joana et al. Yes Yes Yes Yes Yes Yes Unclear Unclear Yes Yes
[71] 2021 Koentjoro, Yes Yes Yes Yes Yes Yes Unclear Unclear Yes Yes
[42] 2020 Rafiq et al. Yes Yes Yes Yes Yes Yes Unclear Unclear Yes Yes
[72] 2020 Ward et al. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
[73] 2019 Liu et al. Yes No Yes Yes Yes Unclear Yes Yes Yes Yes
[43] 2019 Chung & Kinsey, Yes Yes Yes Yes Yes Yes Unclear Unclear Yes Yes
[74] 2019 Foroudi, Yes Yes Yes Yes Yes Yes Unclear Yes Yes Yes
[75] 2019 Rihn et al. Yes Yes Yes Yes Yes Yes Unclear Unclear Yes Yes
[23] 2019 Harmon-Kizer, Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
[25] 2019 Jin et al. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
[76] 2019 Kaur & Kaur, Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
[77] 2018 Wen & Lurie, Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Bresciani & Del
[78] 2017 Yes Yes Yes Yes Yes Yes Unclear Yes Yes Yes
Ponte,
van Grinsven &
[79] 2016 Yes Yes Yes Yes Yes Yes Unclear Unclear Yes Yes
Das,
[80] 2015) Machado et al. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
[2] 2014 Foroudi et al. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
[32] 2013 Muellner et al. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Cavanagh &
[81] 2013 Yes Yes Yes Yes Yes Yes Unclear Yes Yes Yes
Forestell,
[82] 2012 S. Lee et al. Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
[83] 2011 Hagtvedt, Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Table 1. (Continued).
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Participant1a:52 university
students
letter case (LC) Participant1b:154
perceived perceptions
Experim product’s social university students
[64] conspicuousnes premiumness letter
ent visibility(PSV) Participant2a:270
s (PC) (PP)
Participant2b:253
Participant3:39
Participant4:108
[65] attitudes Participant1 :172(18 and
destination
towards 45 years)
familiarity
physimorphic logos destination (approximately 40
(DF)
Experim (PL) (ATD) respondents per cell; 45%
Processing logo
ent typographic logo visit intentions female; mean age = 32
fluency(PF)
(TL) (VI) years).
cognitive style
Participant2 :153 (approx.
(CS)
75 per cell; 47% female;
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Character
Logo
Logotype
brand identity
Competitive consumer Product form
[72] Survey element types Participant:26,755
Intensity (CI) memory (CM) Pack
(BIET)
Image on pack
Taglines
Colour
human touch
Experim handwritten consumer Participant: 185 U.S handwritten
[73] (HT)
ent typeface (HT) responses (CR) Participant: 191 U.S typeface
love
Bright Colors
(BC)
Living Creatures Brand Logo ( color 、
Participant:40
[43] Survey (WL) attractive Favorability living creatures 、
Perception (BF) Movement)
of Movement
(POM)
BA
Awareness of
Brand name
Brand signature consumers Brand
Typeface
[74] Survey (BS) (AOC) performance Participant:520
Design
BL Brand (BP)
Color
reputation
(BR)
valuation of
eco-labeled
consumer
Experi products Participant1:82 Text
[75] eco-labels behavior
ment (VOLP) Participant2:53 Logo
(CB)
visual attention
(VA)
Conceptual Fit
Brand Logo (CF) CRM
Participant:452(21-24
[23] Survey Recoloring Brand Logo Effectiveness Color
years old)
(BLR) Evaluation (CRME)
(BLE)
brand
association FGI:3 Color experts and 15
brand’s color (BA) brand loyalty college students Brand color
[25] Survey
identity(BCI) brand self- (BL) Participant:781(406
identification men and 375 women)
(BSIÅ)
Brand
Brand image
Personality (BP)
[76] Survey Brand logo(BL) (BI) Participant:816 logo
brand
familiarity (BF)
Uppercase Brand Product Participant1:127 U.S. Uppercase Brand
Experi gender benefit
[77] Names (UBN) Attitudes (PA) Participant2:172 name
ment (BG)
Lowercase Brand Purchase undergraduates Lowercase Brand
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Table 3. Research specifications for the studies included in the systematic survey.
Arti
Hypotheses Measurement Items Data Analysis
cle
10 VI (a scale of 1 (most associable) to 5 (least
[3] / ANOVA
associable) )— 17tems
SC→ FT
SC →FH
Two-way analysis of
SC →DI
covariance
RN→ FT 12 tems(7-point semantic scale)FT) — 4tems; FH) — 5
[60] confirmatory factor
RN →FH tems; DI) — 3 tems
analysis
SC→ DI
PROCESS
FT →DI
FH →DI
14 items (7-point Likert scale)
LS→PD→BP(+) archival dataset analysis
[61] LS—3 items;BP—4 items;2items;PD—1 items
angular logo→ FA(+) one-way ANOVA
GS—4 items
LT match DS →ATD(+)
(WS) HT→ATD(+)
(CS) machine-written→ATD
(+)
LT and DS→DS(+)
Study 1a(7-point Likert scale) ATD—8 tems
(WS) HT→TI(+) variance analysis
Study 2a (9-point scale)LT—3 tems
[13] (CS) machine-written→TI conditional moderated
Study 2b(7-point Likert scale)ATD—8 tems
(+) mediation analysis
Study 3(7-point Likert scale )ATD—6 tems
LT→PF→DS→TI
DS and LT →PF and
TAT→TI
DS and LT→PF→will be
stronger NFC (-) than NFC(+)
(high vs. low)BLN→BP
(+)
(high vs. low)BLN→SPP Study1 high BLN — 4 tems;low BLN — 4 tems
(+) Study2 high vs. low Correlation and BLN — 4 tems
one-way ANOVA
[28] (high vs. low)BLN→PT Study3(high vs. low)BLN and PT (natural vs. human-
mediation analysis
(natural vs. human-made) made) — 4 tems
→BP(+) Study4 BL and PT naturalness— 4 tems
(high vs. low)BLN
→LA→PT →SPP(+)
CC→ATSB(+) Study1-3 TI (7-point Likert scale)— 4 tems
CC→PPS(+) PPS (7-point Likert scale)— 3 tems
PPS→ATSB(+) CC (7-point Likert scale)— 2 tems CFA
[62]
CC→ PPS→ATSB(+) ATSB (seven-point semantic)— 3 tems PROCESS
TI→CC→PPS
TI→CC→ATSB
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Arti
Hypotheses Measurement Items Data Analysis
cle
AL→ATTD(+)
AL→PNFS→ATTD
[63] Study1-3 ATTD (9-point Likert scale)— 20 tems ANOVA
PNFS→ATTD(+)
AL→IPF→ATTD
Uppercase brand names
Study 1a arget —7tems and attribute stimuli—5 tems
( UBN)
Study 1b PP—5 tems;
→PC(+)→PP(+)
Study 2a (7-point Likert scale)PP—11 tems one-way ANOVA
[64] PSV→ LC→PC
Study 2b(7-point Likert scale)PP—4 tems meta-analysis
UBN→conspicuous
Study 3 (nine-point scale)PP—4 tems
perceptions (CP) (+)→PP
Study 4(7-point Likert scale)PP—3 tems
(-)
PL → TL→ ATD and VI Study1: (5-point Likert scale) ATD— 4tems; VI— 4tems
PL→ DF→ ATD and VI Study2: (five-point semantic differential scales)PF—
[65] MANOVA
PL→ PF→ ATD and VI 5tems
CS→ PF→ ATD and VI Study2: (7-point Likert scale) AD and VI— 6tems
8 items(7-point semantically differential HED-UT scale)
BVI→ PS→ BL(+)
Study 1 consumers’ hedonic and utilitarian attitudes— 4-
BVI→ PS→PI(+)
items ANCOVA
[66] BVI→ PC→ BL(+)
Study 2(7-point Likert scale) PC— 6 items;PS—3 Mediation analyses
BVI→ PC→PI(+)
items
TOP→BL、PI
Study 3 (7-point Likert scale)BL—3 items;PI—1 item
Consumers experiencing
(7-point Likert scale)
higher power respond
Study 1 general sense of power—8 items
differently to angular vs. ANOVA
[67] Study 2 abjective social status—3 items
rounded shapes. Mediation analyses
Study 3 sense of power—3 items
PCAW play a mediating role
Study 4 5 characteristic—3 items
between CPS and SP
CBL→ EP→BA 7items(7-point Likert scale) two-way ANOVA
[68]
CBL→ PG→BA EP — 4 items;BA — 3 items Mediation analyses
SF→GP
SF→GP→GP (7-point Likert scale)
[69] regression analysis
SF→WP→GP GP—1 item
SF→GP→WP→GP
LC→ BL
(7-point Likert scale)
[41] LC→LE →BL ANCOVA
LC— 3tems;ATR— 4tems;BL— 4 tems;
LC →ATR →BL PROCESS
LE(7-point semantic scale)— 5 tems
LC →ATR →LE
LD→ CM
LD→ CF
LC →CM 28 tems (7-point Likert scale)
LC →CF LM — 6 tems CFA
LD combination LC →LM LF — 6 tems MANOVA
[70]
LD combination LC→ LF CF — 5 tems SEM
BL→LM →ATL (+) CF — 5 tems AMOS.
BL→LF →ATL (+) ATL— 6 tems
CF→ LF →ATL
CM→ LM→ATL
LIP and LEP positively (7-point Likert scale)
Linear Regression
[71] correlated
analysis
LIP and MBA positively LK — 4 tems
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Arti
Hypotheses Measurement Items Data Analysis
cle
correlated. BA — 4 tems
LEP and MBA(positively PQ — 2 tems
correlated MBA — 7 tems
LIP and MPQ positively
correlated.
LEP and MPQ positively
correlated.
MBA and MPQ positively
correlated
LSR →BA(+)
LSR→ BL(+) tems (7-point Likert scale)
LSR→ RI(+) BA — 5 tems Mediation Analysis
[42] BA→BL(+) BL — 3 tems Analysis of Structural
BA→RI(+) RI — 3 tems Model
LSR →BA →BL(+) LSR — 13 tems
LSR→ BA →RI(+)
drawing on over 60 different studies in 19 countries, across
BI→ET→CI RSD
[72] 13 categories and including over 1200 individual
BIET→CI →CM HHI
measurements of brand identity element uniqueness.
HT→ HT →love → CR 15 items(7-point Likert scale) two-way ANOVA
[73]
HT→CR(+) HT—5 items;CR—7 items;Love—3 items Mediation analyses
BC →attractive→BF(+) 9 items( most unappealing [− 5] and most appealing [5] correlation and factor
[43] WL →attractive→BF(+) scale) analysis. (CFA)
POM →attractive→BF(+) BC—3 items;WL—3 items;POM—3 items SEM
BS、BL→BA
association and belief
→BR→BA 77 tems(7-point Likert scale)
EFA
[74] BN、BL→AOC BN—10 tems;BL—23 tems;BA—8 tems
CFA
BA→BR BA—13 tems; BR—9 tems; BP—14tems
BA→BA
BR→BP
logos → VA(+)
6 tems(7-point Likert scale)
graphic (logo) more than text
[75] eco-label—3 tems Econometric analysis
more than VA to the eco-label
VA—3 tems
text→utility and WTP (+)
Attitude ad(5-point semantic differential scale— 5 tems
BLR、CF→CRME BA (7-point semantic) — 3 tems
BLR、CF →BLE→CRME Partnership credibility ( 7-point scale) — 3 tems MANOVA
[23]
stronger for high fit brands BLE(7-point Likert scale)— 5 tems
than low fit brands. PI (7-point semantic scale) — 3 tems
CF (7-point semantic scale)— 3 tems
Descriptive analysis
BCI→ BA (+) BCI — 20tems
EFA
[25] BA →BSI (+) CBL( CI 、BA、BA: brand attribution、 BB: brand
factor analysis
BSI →CBL (+) benefit; BSI、 CBL) — 6tems
SEM
BL→ BP (+) 42 tems (7-point semantic scale) (3 brands)
BL→ BI (+) BL —11tems
SEM
[76] BL →BF (+) BP — 19tems
BF →BI (+) BI — 7tems
BL→BP→BI (+) BF — 5tems
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Arti
Hypotheses Measurement Items Data Analysis
cle
BL→BF →BI (+)
Study 1 Participants were randomly assigned to two groups
and randomly selected gender.
logistic regression
Study2 17 items( nine-point scales)
UBN→ (BG)→PA (+) ANOVA
gendered brand personality scale—12 items
[77] LBN←→GB→PI(+) GLM repeated measures
brand friendliness-authority scale—5 items
analysis
Study 3 (seven-point scales)attitudes—4 items
Study 4 (seven-point scales)Attitudes—3 items
Study 5 (seven-point scales)Attitudes—3 items
How do clients describe the
Study1: The 15 logos are divided into two groups for cluster
characteristics of the logo?
[78] classification. Cluster analysis
logo typology→LO
Study2:30 tems
logo color→LO
Study1:6 BL and 4ME (7-point semantic scale) — 1 tem
BLC→ME(+)→BR(+)
[79] Study2: BR (4-point recognition scale) Comparative analysis
MB→LC→ BR
BA (7-point Likert scale) — 3 tems
OL greater than affect CD.
NL OL greater than affect
[80] AD. VI— 11ems MANOVA
Females OMales CD age
NL(+)
CLN →CL (+)
CLT→ CL (+)
CLD →CL (+)
CLC→ CL (+)
CL → CI (+) 61 tems (7-point Likert scale) EFA
CI →CR (+) CL — 15tems; CLT — 8tems; CLD — 9tems; CLN — SEM
[2]
CL →ATA (+) 10tems; CI — 5tems; CR— 8tems; CAD — 10tems CFA
ATA→ CI (+)
CL→ CF (+)
CF →ATA (+)
CL→ CR (+)
CR →CI (+)
BL→LA→BA→BL 26 items(7-point Likert scale) ANCOVA
[32] BL→LA→BM→BL BA—3 items;BM—6 items;BF—2 items;BL—5 items. tructural equation model
BL→LA→BM→BA→BL LA—3 items;LF—2 items;LC—2 items;LA—3 items Comparative analysis
BN→ FI →FP 14tems (7-point Likert scale) VAS — 3tems ; TFEQ — ANOVA
[81]
BN→FC →FP 3tems;BESC— 8tems ANCOVA
PE→ SPK→ CI 8 tems(5-point Likert scale);BL—3tems;CI—1 tem;PE—
[82]
PE→SPK → VC 6tems; SPK—2tems
ITL→ PC
ITL→ LI →PC Study1: (7-point semantic scale) (3 brands) BA — 3tems
[83] ITL→ LC Study2: (7-point Likert scale) BA — 2tems NOVA
ITL →LC→ LC Study3: (7-point Likert scale) BA — 5tems
ITL vs. TL→BA
Table 3. (Continued)
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Table 4. General findings and managerial implications for the studies included in the systematic survey.
The colour of signage significantly impacts consumers' Restaurants can manipulate outdoor signage to enhance
perceptions of food healthiness and purchase intentions, consumers' perceptions of food healthiness, tastiness, and
while the restaurant name significantly influences these purchase intentions.
intentions. Ethnic restaurants are advised to incorporate the national
The significant role of national colour in influencing symbol into their names to boost consumer interest in
[60]
consumer perception and behaviour within the ethnic dining.
restaurant industry. Restaurants can manipulate outdoor signage to enhance
This study reveals two interaction effects of signage colour consumers' perceptions of food healthiness and dining
and restaurant name on consumers’ perceptions of food intentions.
healthiness and dining intentions.
The logo shape significantly influences consumers' An angular brand logo can enhance consumers'
perception of a product's suitability based on its perceived perception of brand status by extending their
[61] brand premiumness. psychological distance from the masses.
an angular (vs. circular) brand logo increases the perceived
premiumness of a brand.
The congruity effect between logo typeface and destination DMOs should acknowledge the role of the destination
stereotype was influenced by tourists' cognitive needs. logo.
A potential tourist's high cognitive needs can mitigate the DMOs can create logos in machine- and handwritten
[13]
congruity effect, thereby moderating their cognitive needs. typefaces for tourists with competence or warmth
stereotypes, considering cultural differences in
destination stereotypes.
Natural and representative logos are more memorable than When logo authenticity perception is crucial to
those with abstract design elements. consumers' brand expectations, it is advisable to prioritise
The naturalness of brand logos significantly influences high natural logos.
[28]
consumers' perceptions of brand personality, as they Brand managers should choose logos with naturalness
naturally create brand-related images through logo levels according to product type.
perception and association. well-established firms to occasionally modify their logos.
The team-coloured sponsor logo on the jersey positively A jersey sponsor with low brand awareness can benefit
impacted perceived sponsor support and attitude towards from creating brand-colour congruity.
the sponsor. Low-profile brands, like local ones, should focus on
Visual congruity, like other types of congruity, can be brand-colour congruity to receive more positive feedback
[62]
advantageous for favourable sponsorship responses, from fans.
indicating that congruity can be intentionally created. A team jersey is a highly valued iconic symbol among
sports enthusiasts.
Consumers' cognitive tendencies align with processing Tourist attractions should design logos in a specific order
methods when a logo in the form of ILTR is viewed, to align with consumer reading order and information-
leading to a more positive attitude towards the tourist processing mode.
destination. Tourist attractions can influence consumers' information
[63]
The horizontal alignment of images and text in a tourism processing fluency by altering the visual effects and
logo significantly influences consumers' attitudes towards presentation forms of tourism logos.
the destination, largely due to the fluency of information
processing.
Consumers tend to prefer more capitalised brands for Our findings provide practical instructions for brand
status motivations rather than saving money. designers and marketers in brand letter case selection.
[64]
Letter cases can strengthen consumers’ purchase intentions Retailers should also consider product type when
and brand choices through premiumness inferences. selecting brand letter cases.
The physimorphic logos possesses elements that serve as For the destination marketer, it would be a safer bet to
[65]
cues, influencing the formation of more favourable market a destination using a physimorphic logo against a
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Table 4. (Continued)
3. Results
A list of all 34 studies included in the SLR is provided in Supplementary Table S1. This section is
divided into three subsections: General details and study design – Section 3.1; Validated research hypotheses
and data analysis – Section 3.2; Results and managerial implications – Section 3.3
3.1. General details and study design
This SLR includes 34 studies published from 2011 to 2024. Table 3 lists the authors' general
information on publication year, research tools, research methods, independent variables, mediating and
dependent variables, sample population, and visual identification elements. There will be six items in 2019
and five items in 2023, which is the largest number. In terms of research methods, there are 13 surveys and
21 experiments. Study samples ranged from 25[26] to 26,755 respondents[72]. The distribution of sample sizes
included less than 200 respondents (8 studies), 200-300 respondents (3 studies), 300-400 respondents (4
studies), 400-500 respondents’ respondents (7 studies), 500-1000 respondents (8 studies), and over 1000
respondents (4 studies).
One of the independent variables is the consumer power state[67], and the other 33 items are visual
recognition elements. Twelve of the studies include logo(shape)[3,82], typography, colour[62], typeface[73],
taglines[72], imagery[66], Graphic icon[84], and two other items. Scholars have conducted research on the visual
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identity elements mentioned above. Twenty-two studies on the characteristics of single visual recognition
elements, including studies on logo shape (angle, circle)[61,69], complexity[79], naturalness[28], combination[65],
and redesign[23] There are a maximum of 15 items. This is followed by research on brand colour
perception[62], and association[25].
Intermediate variables are more related to consumer perception, such as perceived deliciousness and
health of food[26], brand status[61], sense of authenticity[28], perceived conspicuousness[64], perceived
sustainability, perceived credibility[66], competition and warmth[67], brand gender[[63,69,70,77], interestingness
and clarity[83], etc., which also involve consumers' processing fluency of visual recognition[13],[65], etc. The
dependent variable is mainly about consumers' attitudes towards the brand[41,62,63,65,68,77,85],favourable[61] brand
loyalty[32], attractiveness[84], likability[66] , and other emotional reactions[80], as well as consumer
preferences[19,67] or purchase intention[42], and behaviour[75].
3.2. Validated research hypotheses and data analysis
Table 4 lists the research specifications for the studies in the SLR, including the hypotheses or research
questions, the items studied, and the data analysis. To test the hypotheses, the number of research hypotheses
ranges from 2 to 13, including factors/variables that directly or indirectly influence consumer attitudes
towards the brand. Likert scales (32 studies) were used, and most experimental methods will use various
methods. For example, a 5-point Likert scale (3 studies), a 7-point Likert scale (25 studies), or a 2-point
Likert scale (2 studies). At the same time, a small amount of research involves a 7-point semantic scale, a 5-
point semantic differential scale, and a scale of 1 (most associable) to 5 (least associable). Depending on the
study's research method and purpose, the tested items range from 1 study to 77 items.
Considering statistical methods, 16 studies used one-way or two-way ANOVA. Six studies used
confirmatory factor analysis (CFA) and structural equation modelling (SEM). A specific study of the name
(Chinese), font (ClT), design (CLD), and colour (CLC) of the corporate logo of HSBC's visual identity
elements is conducted through the intermediate variables attitude towards advertising (ATA), company
familiarity ( CF), company awareness (CR) , and affect on corporate image (CI) and corporate reputation
(CR) .[2] Exploratory Factor Analysis (EFA), Confirmatory Factor Analysis (CFA) and SEM (Structural
Equation Modelling) were used for the research results. Statistical analysis and comparison of individually
studied visual identity elements and consumer attitudes.
3.3. Findings and practical implications
Table 3 presents the findings and conclusions related to BVI, consumer perceptions and attitudes
towards visual identity elements, and brand managers' actual impact. Conclusions Factors influencing BVI
consumer perceptions and attitudes towards brand visual elements. Only one study did not contain actual
recommendations.
4. Discussion
4.1. Brand visual identity element preference
First, consumers often have clear preferences for specific visual design elements that influence their
opinions and choices[86]. Research indicates that consumers are more likely to embrace biomorphic symbols
such as birds, giraffes, or elephants[66]. Natural logos are often preferred over abstract logos. Logos
conveying a sense of dynamic movement are more likely to attract consumers' attention[87]. Additionally, the
location and size of logos on packaging and mobile media have an impact on consumer preferences[88].
Consumers prefer stronger brands when the logo is in a higher position; when the logo is in a lower position,
consumers prefer weaker brands[89]. However, consumer preferences for logos may vary due to cultural
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differences, with consumers in different regions having different preferences for design elements[86]. For
example, Asian consumers prefer round brand logos and consider graphics with round elements to be good,
beautiful, sturdy, and robust[90], whereas Americans prefer angular logos[91]. Research shows that the
variation in roundness and angularity in logo design affects consumer preferences[92].
Secondly, colour is critical to consumers' product or brand evaluation and decision-making[27].
Consumers' preference for brand colours is affected by various factors such as brand identity, emotional
attachment, and cultural cognition[94]. Brand colour selection is crucial in shaping your brand image and
establishing brand associations in the minds of consumers. The choice of colour affects brand and corporate
image, which in turn affects consumer perceptions and preferences[95-97]. Colour saturation is related to
customer intimacy and brand image enhancement[98]. Consumers' evaluations of color combinations are
affected by self-interpretation, reflecting how personal self-perception affects color preferences and product
evaluations[99]. Therefore, consumers use colour cues to evaluate products and make decisions because
colour has the core intrinsic meaning of the brand identity[93]. Consumers from different cultures have
different preferences for colour[23,100]. For example, consumers in ethnic restaurants are more likely to choose
to use bright colours, and the brand colour should be consistent with the brand positioning[15,101]. For example,
McDonald's yellow gives people a happy and fashionable feeling[25].
Finally, simplicity, symmetry, organic forms, colour selection, and shape consistency influence
consumer preferences for layout design. Consumers prefer simple, symmetrical, uniform, and well-
proportioned designs[102]. Consistency among brand elements can have an impact on brand effectiveness[61].
Consumers are more likely to choose brands that align with their self-concept and have symbolic meanings
consistent with their identity[103]. Furthermore, semantic brand names increase sales compared to
alphanumeric names, while phonetic names result in lower sales[104]. Sometimes, consumers mistake foreign
brands for domestic ones, resulting in increased preferences. Factors such as the origin of the brand[105],
brand names in different languages[106], types of brand names[104], semantic and phonetic features of the brand
name[107], consumer experience[94], and brand familiarity[100] will influence consumer preferences.
In summary, consumers' visual identity preferences are affected by various factors such as design
elements[108], income level[109], brand awareness[9], cultural differences[3,101], advertising, and brand equity.
Understanding these preferences is crucial for companies looking to create a visual identity that resonates
with their target audience and positively impacts brand perception.
4.2. Brand visual identity and consumer perception
Factors such as fluency, brand quality, personality, and emotion closely influence consumer perception.
Research has demonstrated that the ease of processing information, known as perceptual fluency, positively
influences brand evaluations[24]. This means that when consumers find it easy to process a brand's visual
information, they are more likely to hold a favourable attitude towards it[111]. Brand personality is another
critical factor influencing consumer perception. Research shows that brand personality traits such as maturity,
excitement, trustworthiness, and sincerity can significantly affect consumers' perceptions of the
brand[28,112,113]. In addition, the congruence between consumers' self-image and brand personality also affects
brand attitude and loyalty[114].
The style and style of brand visual elements have a significant impact on consumer perception[7,105].
Visual identification helps consumers perceive brand masculinity, femininity, consumer preference, and
brand equity[116]. The impact of natural signs on brand personality perception has become a research topic,
expanding the research on the visual presentation of brand logos in consumers' brand personality
perception[28]. Natural signs are more popular than abstract signs, significantly affecting consumers'
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emotional responses[80]. The shape of a logo plays a vital role in consumer perception, with angular logos
conveying hardness and durability, while rounded logos evoke feelings of softness and comfort[80]: logo
familiarity and color preference influence brand recall and consumer perception. Furthermore, brand colors
influence consumer behavior and brand associations[25]. The rational use of color can highlight product
attributes, shape brand image, enhance brand memory, and influence consumer perception[117,118].
Studies have shown that brand name cases (e.g., uppercase or lowercase)[77] and font semantic
associations enhance memorability and consumer perception[30]. Handwritten fonts have enhanced consumer
perceptions of healthy restaurant brands[73]. The visual component of the brand system has a more significant
impact on Asian consumers than on American consumers, emphasising cultural differences in consumer
perception[102].
4.3. Visual identity and consumer attitude
Visual identity plays a vital role in shaping consumer attitudes and behaviours. Research shows that
consumers from different cultural backgrounds have different views on a company's visual image, directly
affecting their satisfaction[119]. Corporate logos, including elements such as name, colour, and design,
significantly impact consumer attitudes towards corporate reputation and image[120]. Consumers' aesthetic
responses to a brand or product are influenced by their ability to understand the meaning of the design, which
enhances visual appeal[121]. Visual aesthetics influence consumer perspectives in a variety of ways[122-124]. In
addition, the visual design of marketing communications, such as layout and colour schemes, can also
influence consumers' perceptions of organisations and joint innovation efforts[125]. Consumers evaluate
companies and brands based on their attitudes towards organisational logos, colours, and names [95,126].
Visual identity elements, such as shape, color, and font type, significantly impact consumers' perception
of the healthiness of the product, the high-end perception of the brand, and the shaping of the brand image.
Brand visual elements can uniquely identify a brand and influence consumers' perceptions of brand
personality[28]. Flattening or modernising a logo design can affect consumers' perceptions of the brand image,
affecting brand attitudes and updates[127]. Design elements of a logo, such as naturalness, can also
significantly influence consumers' emotional responses and preferences[80]. The descriptive characteristics of
a logo can influence consumer responses, especially those unfamiliar with the brand[128]. Flattening or
modernising a logo design can affect consumers' perceptions of the brand image, affecting brand attitudes
and updates[129]. Cultural elements embedded in brand logos can influence purchase intentions, whereas
consumers' ethnocentrism and familiarity can influence brand preferences[130]. Graphic symmetry and colour
can also affect consumer judgement and brand equity[95,128]. The impact of signage colour and restaurant
names on consumer attitudes and purchase intentions highlights the importance of visual identity elements
on consumer behaviour[60].
Colour psychology plays a vital role in branding, with consumers focusing on visual colour appearance
when purchasing[117]. Using colour in brand building is crucial to express brand differentiation and create an
ideal brand image that resonates with consumers[131]. Colour choice can significantly affect brand
associations, product evaluations, and loyalty[25]. The importance of brand colour consistency in influencing
sponsors' favourable attitudes and perceived sponsor support must be addressed[62]. In addition, the research
discusses handwritten fonts to enhance brand recognition, indicating that the choice of fonts can influence
consumers' perceptions of the brand. Perceptions and participation[73]. Congruence between fonts and
destination stereotypes has been identified as a factor influencing the effectiveness of destination signs[132].
The capitalization and handwriting of a brand name also play an essential role in brand perception and
attitude[63,64,77].
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In addition, in the marketing environment, the linguistic characteristics of brand names also play a
crucial role in affecting consumer preference, meaning, memorability, and likeability[133]. Researchers have
confirmed the impact of font semantic association on brand recognition and consumer memory[30]. The
impact of font semantic associations on brand recognition and consumer memory is essential to visual
recognition. Research has developed a conceptual framework that addresses the impact of font semantic cues
in marketing contexts, demonstrating the importance of fonts in shaping brand perception and consumer
memory[30]. The impact of strategic ambiguity slogans on consumer attention highlights the importance of
consumer perception in brand or advertising decisions[29]. Research has highlighted the importance of
assessing corporate reputation and brand signature when influencing people's perceptions of a brand,
particularly in the hospitality industry[19]. Brand loyalty strongly impacts emotional attachment to a brand[134].
Visual identity is crucial in shaping consumer preferences and attitudes towards brands. Understanding
the nuances of visual identity elements such as logos, layouts, colours, and names is critical for businesses
looking to enhance brand recognition and consumer engagement.
4.4. Findings of brand managerial implications
Brand visual identity shapes consumers' perceptions of a company's image and values[135]. Managers
should consider all aspects of internal visual identity to ensure a cohesive brand visual identity. The logo
serves as the core of the brand element and paying attention to the naturalness and adaptability of the
elements in brand logo design[80] provides instant recognition for the brand[25,136]. Managers must
strategically manage visual elements to ensure consistency with the brand's values and perceptions[101].
Simultaneously, the brand personality is shaped through visual identification elements, and brand recognition
and loyalty are enhanced[31]. Chen's research further supports this by emphasising the impact of natural logos
on brand personality perceptions[28]. When selecting and designing visual identity elements, brand managers
should choose appropriate strategies based on product type and target consumer groups[85,96] to create a
positive brand experience and perception. In addition, managers should pay attention to understanding the
impact of different visual elements on consumers and balance the cognitive fluency of visual identification
with consumers' psychological distance, as well as the emotional resonance between the brand and
consumers[137].
5. Conclusions
In this literature review, the author explores the impact of brand visual identity on consumer attitudes
and points out the various factors that influence them[132]. They emphasise the key role of visual identity
elements in shaping consumer attitudes towards products and brands while pointing out design elements[108],
income level[109], brand awareness[9], and cultural differences[33,110] and the impact of other factors on
consumers’ visual recognition preferences. In addition, visual identity elements such as corporate logos,
colours, names, fonts, and typography have been proven to significantly impact consumer brand awareness,
loyalty, familiarity, and favorability[19]. The author also pointed out that consumer perception is an
intermediate variable between brand visual identity and consumer attitude[126], including perceived fluency,
quality, green consumption, brand image, brand personality, and brand emotion.
However, the author also admits that this review has certain limitations, such as the limited search scope
(only Web of Sciences, ProQuest, Scopus, and Elsevier), application technology limitations, etc. To better
understand the impact of visual identity on consumer behaviour, future research can start with an in-depth
investigation of the impact of brand visual identity on brand awareness, brand attitude, and brand
reputation[19] and explore the impact of visual components on consumers from different cultural backgrounds.
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Environment and Social Psychology | doi: 10.59429/esp.v9i9.3041
Researchers should investigate the cognitive impacts and conduct additional research on how colours and
names influence consumer behaviour in various settings[102]. To fully understand how different visual
identity elements affect how consumers perceive a brand[28], the research should also be expanded to include
more industries and cultural settings. This will help us to learn more about how these elements affect brand
associations and loyalty.
6. Patents
This section is not mandatory, but may it be added if there are patents resulting from the work reported
in this manuscript.
Supplementary Materials: The following are available online at http://www.mdpi.com/2071-
1050/12/19/7858/s1, Table S1: List of studies included in the systematic review (in alphabetic order).
Author Contributions: Author Contributions: Conceptualization, M. Y and 、 S.B.Z.A.;
Methodology, M.Y、S.B.Z. A、N.B. S、 C.H、l.J. and Q.L.; Software, M.Y and 、N.B.S.; Validation,
M.Y and l. J.; Formal analysis, C.H and l. J; Investigation, M.Y and l. J .;Resources, S.B.Z.A. and C.H.;
Data Management, M.Y、S.B.Z. A、N.B. S、 C.H、l.J. and Q.L.;Writing—original draft preparation,
M.Y.; Writing—review and ed-iting, M.Y、S.B.Z. A、N.B. S、 C.H、l.J. and Q.L.; Visualization, M.Y. ,
C.H. and l. J .; Supervision, S.B.Z.A. and N.B.S.; Project management, S.B.Z.A. and N.B.S.; Funding
acquisitions, not applicable. All authors have read and approved the published version of the manuscript.
Funding
This research received no external funding.
Conflicts of Interest
The authors declare no conflicts of interest.
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Environment and Social Psychology | doi: 10.59429/esp.v9i9.3041
Location
Section and Topic Item # Checklist item where item
is reported
TITLE
Title 1 Effects of brand visual identity on consumer attitude :A Systematic Literature Review Title page
ABSTRACT
Abstract 2 See the PRISMA 2020 for Abstracts checklist. p2
INTRODUCTION
Rationale 3 Describe the rationale for the review in the context of existing knowledge. p 3-4
Objectives 4 Provide an explicit statement of the objective(s) or question(s) the review addresses. p4
METHODS
Eligibility criteria 5 Specify the inclusion and exclusion criteria for the review and how studies were grouped for the syntheses. p 4-5
Information Specify all databases, registers, websites, organisations, reference lists and other sources searched or consulted to identify studies. Specify
6 p 4-5
sources the date when each source was last searched or consulted.
Search strategy 7 Present the full search strategies for all databases, registers and websites, including any filters and limits used. S1 table
Specify the methods used to decide whether a study met the inclusion criteria of the review, including how many reviewers screened each
Selection process 8 p5
record and each report retrieved, whether they worked independently, and if applicable, details of automation tools used in the process.
Specify the methods used to collect data from reports, including how many reviewers collected data from each report, whether they
Data collection
9 worked independently, any processes for obtaining or confirming data from study investigators, and if applicable, details of automation p5
process
tools used in the process.
List and define all outcomes for which data were sought. Specify whether all results that were compatible with each outcome domain in
10a p6
each study were sought (e.g. for all measures, time points, analyses), and if not, the methods used to decide which results to collect.
Data items
List and define all other variables for which data were sought (e.g. participant and intervention characteristics, funding sources). Describe
10b Table 3
any assumptions made about any missing or unclear information.
Study risk of bias Specify the methods used to assess risk of bias in the included studies, including details of the tool(s) used, how many reviewers assessed Table 1
11
assessment each study and whether they worked independently, and if applicable, details of automation tools used in the process. p6
Effect measures 12 Specify for each outcome the effect measure(s) (e.g. risk ratio, mean difference) used in the synthesis or presentation of results. p7
30
Environment and Social Psychology | doi: 10.59429/esp.v9i9.3041
Location
Section and Topic Item # Checklist item where item
is reported
Describe the processes used to decide which studies were eligible for each synthesis (e.g. tabulating the study intervention characteristics
13a Figure 1
and comparing against the planned groups for each synthesis (item #5)).
Describe any methods required to prepare the data for presentation or synthesis, such as handling of missing summary statistics, or data
13b p7
conversions.
13c Describe any methods used to tabulate or visually display results of individual studies and syntheses. p7
Synthesis methods
Describe any methods used to synthesize results and provide a rationale for the choice(s). If meta-analysis was performed, describe the
13d p7
model(s), method(s) to identify the presence and extent of statistical heterogeneity, and software package(s) used.
13e Describe any methods used to explore possible causes of heterogeneity among study results (e.g. subgroup analysis, meta-regression). p7
13f Describe any sensitivity analyses conducted to assess robustness of the synthesized results. p7
Reporting bias
14 Describe any methods used to assess risk of bias due to missing results in a synthesis (arising from reporting biases). p7
assessment
Certainty
15 Describe any methods used to assess certainty (or confidence) in the body of evidence for an outcome. p6-7
assessment
RESULTS
Describe the results of the search and selection process, from the number of records identified in the search to the number of studies
16a p8
Study selection included in the review, ideally using a flow diagram.
16b Cite studies that might appear to meet the inclusion criteria, but which were excluded, and explain why they were excluded. Figure 1
Study
17 Cite each included study and present its characteristics. Table 3
characteristics
Risk of bias in
18 Present assessments of risk of bias for each included study. Table 1
studies
Results of For all outcomes, present, for each study: (a) summary statistics for each group (where appropriate) and (b) an effect estimate and its
19 p 9-10
individual studies precision (e.g. confidence/credible interval), ideally using structured tables or plots.
20a For each synthesis, briefly summarise the characteristics and risk of bias among contributing studies. P8-10
Results of Present results of all statistical syntheses conducted. If meta-analysis was done, present for each the summary estimate and its precision
20b P8-10
syntheses (e.g. confidence/credible interval) and measures of statistical heterogeneity. If comparing groups, describe the direction of the effect.
20c Present results of all investigations of possible causes of heterogeneity among study results. NA
31
Environment and Social Psychology | doi: 10.59429/esp.v9i9.3041
Location
Section and Topic Item # Checklist item where item
is reported
20d Present results of all sensitivity analyses conducted to assess the robustness of the synthesized results. P9-10
Reporting biases 21 Present assessments of risk of bias due to missing results (arising from reporting biases) for each synthesis assessed. NA
Certainty of
22 Present assessments of certainty (or confidence) in the body of evidence for each outcome assessed. table 2
evidence
DISCUSSION
23a Provide a general interpretation of the results in the context of other evidence. p 11-16
23b Discuss any limitations of the evidence included in the review. p 17
Discussion
23c Discuss any limitations of the review processes used. p 17
23d Discuss implications of the results for practice, policy, and future research. p 17-18
OTHER INFORMATION
Provide registration information for the review, including register name and registration number, or state that the review was not
24a p4
registered.
Registration and
protocol 24b Indicate where the review protocol can be accessed, or state that a protocol was not prepared. p4
24c Describe and explain any amendments to information provided at registration or in the protocol. NA
Support 25 Describe sources of financial or non-financial support for the review, and the role of the funders or sponsors in the review. NA
Competing
26 Declare any competing interests of review authors. NA
interests
Availability of
Report which of the following are publicly available and where they can be found: template data collection forms; data extracted from
data, code and 27 NA
included studies; data used for all analyses; analytic code; any other materials used in the review.
other materials
32
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Total 538
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