NGHE 1

Number 7. What floor is the seminar on?

A. The fifth.
B. About marketing.
C. At 9.30 tomorrow.

Number 8. Where are the new printers being made?

A. Mr. Cruz printed them already.
B. In Toronto.
C. $800.

Number 9. Isn't Takashi coming to the concert with us?

A. In the front row.
B. No, he's too busy.
C. I have your ticket right here.

Number 10. When should we ship this order?

A. Shipping is free.
B. That's a really short time.
C. The customer just cancelled it.

Number 11. Haven't you been to Seoul?

A. No, not yet.
B. Yes, I have some.
C. We have two trash bins.

Number 12. What color would you like to paint the walls?
A. I got several calls from her.
B. Yes, on the canvas.
C. I just chose pink.

Number 13. Is Mr. Kim planning to attend the conference in Tokyo?

A. The registration form.
B. He's going there.
C. I pretend not to notice.

Number 14. Are you going to drive to Lafayette or take the express bus?
A. Don't press the button.
B. I haven't decided yet.
C. It's probably about five miles.

Number 15. What's the name of the medical clinic over there?
A. Across the street.
B. It's rigged health care, I think.
C. His name is Nick.

Number 16. Who do these glasses belong to?

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 NGHE 1

A. They look like James'.

B. I should say they're crystal.
C. The presentation wasn't long.

Number 17. Could you make 30 copies of the handout, please?

A. No, I don't like coffee.
B. Of course, no problem.
C. The item needs to be hand washed.

Number 18. How much are the concert tickets?

A. It will start at 7 p.m.
B. It was quite exciting.
C. They're $20 each.

Number 19. We'd better take a break now.

A. Yes, I'd like to stop for some tea.
B. It should be repaired.
C. The more, the better.

Number 20. Isn't the post office near the community center?
A. As far as I know, it's moved to the shopping mall.
B. Yes, it's the center of learning.
C. I usually take a bus.

Number 21. Do you know where Ms. Davis teaches chemistry?

A. At a university in England.
B. Yes, she's a math teacher.
C. Four days a week.

Number 22. We have enough money for today's lunch, don't we?
A. No, we should stop by the bank.
B. Yes, three more people.

Number 23. When will Mr. Hall's new movie be released?

A. It was not interesting.
B. The theater on Cossuth Street.
C. Probably this winter.

Number 24. How do I check my phone messages?

A. Please leave your message.
B. Let me tell you in a minute.
C. I called him back.

Number 25. What is the reason the shipment was delayed this week?
A. Yes, on Monday.
B. It will be postponed.

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 NGHE 1

C.The shipping address is wrong.

Number 26. When's the opening ceremony scheduled to begin? When's the opening
ceremony scheduled to begin?
A. We don't have any openings now.
B. He was also nominated as best actor.
C. Why don't you check the schedule?

Number 27. Doesn't the stationery store close at 7 today?

A. Not today, only on Saturdays.
B. 7 out of 10.
C. The subway station is near here.

Number 28. Would you mind turning off the air conditioner?
A. It's your turn.
B. Of course not. It's getting cold in here.
C. Sure, I will buy the new model.

Number 29. When should we set up the projector?

A. How about one hour before the meeting starts?
B. No, it wasn't a big project.
C. In the front row.

Number 30. Who made a copy of the sales report?

A. No, the bus doesn't go to the airport.
B. It's about recent sales figures.
C. I think Jabba did.

Number 31. You haven't seen the files on the desk, have you?
A. It's miles away from there.
B. Didn't you take them?
C. I haven't seen you before.

Questions 32 through 34 refer to the following conversation.

Welcome to Metropolitan TV. My name's Naomi, and I'm in charge of your new
employee orientation here at the television studio. I'll show you around and then
introduce you to your manager.

Thanks. I'm excited to work in the entertainment industry. This is a whole new aspect
of accounting for me.

Great. Now, this is where you'll be working. All of the other accountants work in
offices in this hall, too, as do the directors of the shows.

I like this area. It's not noisy at all.

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 NGHE 1

Yes, we try to keep this part of the building quiet so the people with offices here can
focus on their work.

Number 32. What does the company most likely produce?

Number 33. What department will the man work in?

Number 34. What does the man like about his work area?

Questions 35 through 37 refer to the following conversation with three speakers.

Hello. Welcome to the Clinston Hotel. How can I help you?

Hi, I'm Chris Wattena from Trueville Development Corporation. I reserved your large
meeting room for this afternoon. My colleague and I want to get everything in order
before the 3 o'clock start time.

Ah, yes. I see your name right here. I'll just need to see some identification, please.

All right. Here's my ID. Is that all?

Wait, Chris. Don't forget that we reserved 50 chairs, but we're going to need more.

Thanks for the reminder. Would it be possible to have 15 more chairs brought to the
meeting room?

Absolutely. I'll call maintenance and ask them to deliver the chairs right away.

Number 35. What is the conversation mainly about?

Number 36. What does the man need to provide?

Number 37. What do the visitors ask for?

Questions 38 through 40 refer to the following conversation.

Wow, look at all these people. Is this train always so crowded?

Not usually. The football championship is this afternoon. Let's walk to the back of the
train. Should be a lot of empty seats there.

Thanks for coming with me, by the way. I need to buy a new suit and shirt for a
lecture I'm giving, and I'm not very good at shopping for clothes, especially in the
city.

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 NGHE 1

Don't worry. I know some great stores downtown.

Number 38. Where does the conversation most likely take place?

Number 39. Why does the woman say, The football championship is this afternoon?

Number 40. What does the man say he needs to purchase?

Questions 41 through 43 refer to the following conversation.

Hi, can I board the plane now? I hope I'm not too late. My connecting flight was
delayed in Seoul.

I'm sorry, sir, but it is impossible for anyone to board the flight now. The doors have
already been closed.

Oh, no. If I don't take this plane, I'll miss an important meeting with a client in
Atlanta.

I'm afraid that there's nothing I can do for you, but we have two more flights this
morning to Atlanta. Would you like me to see if there are any seats available for you
on one of those flights?

Number 41. Where most likely are

Number 42. What is the man concerned about?

Number 43. What does the woman suggest?

Questions 44 through 46 refer to the following conversation:

Hello, I'd like to pay for these two books. They are 25% off, aren't they?

Sorry, our back-to-school sale ended yesterday. Why don't you get our membership
card to be informed of special discounts and receive an additional 10% discount every
season at the store?

Sure, what information do you need?

Please fill out this form and pay $20 for membership. Just write your name, phone
number, and email address on the form, and then we'll email you information about
special offers at the store.

Number 44. Where does the conversation take place?

Number 45. What does the woman have to do to get some information?

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 NGHE 1

Number 46. What will the woman receive by getting the card?

Questions 47 through 49 refer to the following conversation:

Excuse me, I think I reserved this room for my sales team meeting at 10 o'clock.

Hmm, that's strange. I also booked this room for the next two hours. Let me look at
the online booking calendar on my computer.

Thank you, that would be great.

Oh, you're right. I see my request for this room didn't go through. Sorry for the
inconvenience. I'd better check quickly online what room I'm supposed to be in now.

Number 47. What is the man trying to determine?

Number 48. How did the speakers solve the problem?

Number 49. What will the woman probably do next?

Questions 50 through 52 refer to the following conversation:

Excuse me, I'm looking for organic broccoli and tomatoes. Can you tell me where
they are?

Yes, they are in aisle 5, the natural food section. But I think we've run out of most of
the organic food we carry. We'll be getting new stock tomorrow morning. Due to the
lack of rain this season, shipments have been small.

That's too bad. I'll go check them now. If there aren't enough for me to buy, I'll come
back tomorrow.

Number 50. Where does the conversation probably take place?

Number 51. What does the woman say about shipments?

Number 52. What does the man probably do next?

Questions 53 through 55 refer to the following conversation:

Hey Catherine, I'm going to a concert at the Grand Theater on Market Street on
Saturday. Several amateur local bands will be performing. It's a fundraising event to
help sick children in Africa. Do you want to join us?

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 NGHE 1

Oh, that sounds great. My sister who lives in Spain is staying with me this week. I
think she'd also be interested in the concert. I wonder if the ticket sold out.

I'm not sure, but I have two spare tickets. I bought the tickets for some friends a few
weeks ago. Unfortunately, they won't be able to go to the concert because of some
reports they have to finish by next Monday. I don't mind giving them to you for free if
you want to go.

Number 53. What event is the man planning to attend?

Number 54. What is happening to the woman this week?

Number 55. Whatdoes the man suggest the woman do?

Questions 56 through 58 refer to the following conversation.

Hello, I'm calling to ask about the advertisement I saw in the newspaper this morning.
It was about the web design classes. Could you give me some information about your
program?

Yes, of course. The first day of this spring semester is next Tuesday. The whole
program is designed to finish within one year if you attend full-time day classes. You
can complete the program by taking six credits. You should take three required
courses, such as:
Web design theory.
Computer graphics.
Essential web skills.

And then you can choose three elective courses you'd like to take.

Oh, I work full-time for a publishing company as an assistant editor.

Don't worry about it. We also offer part-time evening classes, so no doubt you'll be
able to take the program while also working. Why don't you give me your home
address? I'll send you a brochure with more detailed information and an application
form.

Number 56. What subject does the woman want to study?

Number 57. What is the woman concerned about?

Number 58. What does the man offer to do?

Questions 59 through 61 refer to the following conversation.

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 NGHE 1

Andy, I picked up the new computer we wanted for the VIP client waiting room. But
when I opened the box to set up the computer, the wireless mouse I got at a 10%
discount wasn't there.

Sometimes some items are mistakenly not included in shipments. Why don't you
check the receipt?

You're right. I don't have the receipt now. I guess I left it on my desk at home. I will
check it as soon as I get home.

By the way, have you found a sofa for our office at a reasonable price?

Not yet, but I heard that the furniture store across the street is having a big sale this
week. It's closing at 8 o'clock during the week of the sale, so I'll stop by the store after
work.

Number 59. According to the woman, what is the problem?

Number 60. What does the man recommend doing?

Number 61. What time does the store close this week?

Questions 62 through 64 refer to the following conversation.

Sophia, isn't it time we had the invitations for the company's 15th anniversary
celebration printed and mailed out to all employees? It needs to be done by the end of
next week.

Okay, I'll submit an order to the publications department after lunch. But there's one
important thing we need to consider. Should we have it printed in color like last year
or in black and white?

Right, good point. Color copies cost more than twice as much as black and white ones.
As you know, because the weather wasn't hot at all over the summer, our air
conditioner sales have decreased dramatically. We cannot afford to go with color.
Let's go for in black and white this year.

Number 62. What are the speakers mainly discussing?

Number 63. What does the woman ask the man to think about?

Number 64. Why have company sales decreased?

Questions 65 through 67 refer to the following conversation.

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 NGHE 1

Hi, Nancy. I heard we have a conference call scheduled for tomorrow with the
marketing team at the main office.

Actually, I haven't done a conference call since I joined the company. Can you tell me
how it works?

It's not too difficult. I've done it twice before. Did you read the instructions on
conferencecall procedures?

No, it's on my desk. Hold on. I'll go get it. Okay. It says all callers get a special phone
number and enter a common access code. I'll explain what you have to do. Let's look
through the instructions together.

Number 65. Why is the man concerned?

Number 66. What does the man ask the woman to do?

Number 67. Why is the man going to his desk?

Questions 68 through 70 refer to the following conversation

And pie chart. Next, let's discuss our spring hiring plan. In the past, we've been
successful by recruiting at university career fairs, but I'd like to do something different
this time.

Really? Why's that? Well, our employees spend so much time traveling to different
universities that they fall behind on other important projects. Good point. We could
put more of our resources into our second most effective recruiting method. Actually,
more than a quarter of our employees were recruited that way. That's exactly what I
was thinking. Would you set up a meeting with Yukiko in public relations and explore
possibilities for expanding last year's campaign?

Number 68. What does the woman want to do?

Number 69. Look at the graphic. Which method does the man suggest using?

Number 70. What does the woman suggest the man do?

Questions 71 through 73 refer to the following speech.

Good evening to you all. Thank you for attending our celebration for Michael Varley,
who leaves us this month after an illustrious 20 years to work in academia. All of us
who have worked with Michael, and also many who haven't, will be aware of the
excellent work he has done. Michael pioneered our move into various new areas,
giving us the broad range of new financial products that we today offer our customers.
Michael has also done much to raise our company's public profile, appearing regularly

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 NGHE 1

on current affair shows to comment on economic and financial matters. We can have
no doubt that the students at Central University will benefit greatly from Michael's
knowledge and expertise. Please join me in wishing Michael all the best for the future.

Number 71. What field does Michael Varley work in?

Number 72. What achievement of Michael Varley is mentioned?

Number 73. What is Michael Varley planning to do?

Questions 74 through 76 refer to the following voicemail message.

Good morning, Ms. Ramirez. This is Jack Jones calling from MOA Bank. This is just
to let you know that we received your mortgage application on April 4th. Your
application is now being assessed by our mortgage team, and you will receive a final
response within the next seven business days. If you would like to track the progress
of your application, please visit our website. You will need to enter the application ID
number you received when you submitted your application. Many thanks.

Number 74. What did Ms. Ramirez apply for?

Number 75. What does the speaker say about Ms. Ramirez's application?

Number 76. How can Ms. Ramirez view the status of her application?

Questions 77 through 79 refer to the following telephone message.

Hello, Colin. It's Joan. I'm calling to ask you for some advice on a problem we're
having at the moment. One of our clients is asking us to increase the scope of our
audit to include another of their group companies. We have already agreed terms for
this audit, and, of course, we really can't agree to the client's request without
increasing the cost of the audit. The client, though, insists that the audit is already
costly and expects us to agree to this out of courtesy. We have discussed this in person
three times now, but have been unable to come to any agreement. I was wondering if
you've ever been in this position and what you'd suggest. Please give me a call back.
Thanks.

Number 77. Why is the woman calling?

Number 78. What does the client want to do?

Number 79. What does the woman ask the listener to do?

Questions 80 through 82 refer to the following talk.

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 NGHE 1

This is World Business Today, and I'm your host, Valerie Stevenson. The owner of
budget airline TransFly, Raj Singh, announced yesterday that the company will offer
intercontinental routes starting next quarter. Flights between the airline's London hub
and Hong Kong and between Manchester and New York will begin in May. Singh
also announced that TransFly will recruit between 200 and 300 new staff as part of its
ambitious growth plans. Over the last decade, the London-based carrier has
established itself as the leading budget airline for flights within Europe. This will be
the first

Number 80. Who most likely is the speaker?

Number 81. According to the talk, what will Transfly time that its customers will be
able to take advantage of routes outside Europe do in the future?

Number 82. Where is Transfly headquartered?

Questions 83 through 85 refer to the following message:

Hello, Mr. Park. This is Anthony Vickers at Office Supplies for You. I have just been
passed your message about the order you placed with us last week. I'm very sorry to
learn that your computer monitors didn't arrive as expected last Thursday. I've
investigated this matter and found that, unfortunately, this was a mistake on our part
as the order was not shipped. I have now ordered the monitors to be dispatched by
special delivery and they will arrive at your office tomorrow, Tuesday, before midday.
To apologize for the inconvenience, we have also waived all handling and delivery
charges. In the unlikely event of any further problems with this order, please don't
hesitate to contact me directly at 555-898-1999. I'm here Monday through Friday from
9 until 6. Thank you.

Number 83. What did Mr. Park order?

Number 84. When will the order arrive?

Number 85. What does the speaker give Mr. Park?

Questions 86 through 88 refer to the following talk:

I'd like to welcome you all to this, the inaugural conference of the International Digital
Media Association here in beautiful Santa Monica. You should all have received your
conference pack when you registered this morning. If not, they are available at the
information desk in the lobby. Just show your membership card. The pack includes
vouchers and details of special offers for delegates at local restaurants and stores. One
thing I should point out to you is that this evening's seminar of e-book creation has
changed venue. It will now be held in the Clark Suite on the second floor, not in the
Ventura Room as stated in the printed schedule.

11/13
 NGHE 1

Number 86. What is the purpose of the talk?

Number 87. What does the speaker suggest the listeners do?

Number 88. Where will tonight's event be held?

Questions 89 through 91 refer to the following talk:

Good morning. Many thanks for coming to this demonstration of our new customer
relationship management software. We hope that our software can help all of you here
at Cromley Beverages Incorporated to streamline your business processes and,
ultimately, to understand your customers better. Our software engineers have created
this software in consultation with marketing staff at companies around the world,
including your own. In this way, we learned exactly what you require from the
software and have implemented those features. Also, in order to thank those
companies such as yours who assisted us, we will give you a discount on this software
of 20%. Please note that I will make the slides from today's presentation and details of
features that I don't have time to cover today available at our website for you to view
at your leisure.

Number 89. In what kind of company does the talk probably take place?

Number 90. Whatdoes the speaker offer the listeners?

Number 91. How can the listeners get more information?

How can the listeners get more information?

Questions 92 through 94 refer to the following news report.

Good afternoon and welcome to CPT Local News. I'm Maria Stubbs. City Hall gave
the go-ahead this morning to the construction of a new retail and entertainment
complex. The complex to be built on the site of the former central rail station is
opposed by some local business people who believe that it will worsen the city's
already chronic traffic problems in the downtown area. The city mayor, however, said
that the project will lead to the creation of hundreds of new sustainable jobs in the
local economy. She also now said a series of public meetings will be held beginning
next month to explore ways of easing traffic congestion resulting from the new
complex.

Number 92. What was announced by City Hall?

Number 93. What are some business people concerned about?

Number 94. What will happen next month?

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 NGHE 1

Questions 95 through 97 refer to the following introduction.

Ladies and gentlemen, your attention please. I'd like to welcome you to the Fisher
Theatre this evening. Tonight marks the opening of this year's European Film Festival
and it's wonderful to have you all here. As you probably know, this year's festival is
also being held at a second venue for the first time at the renovated Muller Arts Centre
on Park Avenue. Thanks to this, we can now offer you 50% more films this year.
Now, without further ado, let's get started. I'm delighted to welcome the director of
our first film, Energy, Mr. Francois Thibault. Energy is a compelling expose of life at
a French elite sports institute. After the showing of the film, Mr. Thibault will be
answering your questions. He will also be attending the reception this evening, where
you can chat with him more informally.

Number 95. Where does the talk take place?

Number 96. What change has been made this year?

Number 97. Who is Francois Thibault?

Questions 98 through 100 refer to the following telephone message.

Hello, this is a message for the manager of Benedict's Brasserie. My name is Craig
Waller and I'm calling from the City Inspection Department. Our inspector, Lizzie
Cunningham, visited your premises last week and has now handed me her report. Ms.
Cunningham found that your restaurant generally complied with health and safety
regulations. However, we need to ask you to improve signage in order to indicate to
staff which route to take in the event of fire or other emergency. Ms. Cunningham
noted that the evacuation route was clearly indicated within the restaurant itself, but
not in the kitchen and food preparation areas. She would like to return to your
premises to check that you have implemented this before the end of the month. Please,
could you give me a call back at 555-7872 to schedule a suitable time?

Number 98. What is the subject of the message?

Number 99. What does the caller ask the listener to do?

Number 100. What does the caller say about Ms. Cunningham?

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