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M817(RS232+USB+LAN)user manual

The document provides a comprehensive guide for the M817 RS232+USB+LAN thermal invoice printer, including installation instructions, driver installation for various operating systems (Windows, Mac, Linux), and troubleshooting tips. It also outlines maintenance procedures to ensure optimal printer performance. For further support, users can contact the Vretti team through various channels.

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0% found this document useful (0 votes)
59 views

M817(RS232+USB+LAN)user manual

The document provides a comprehensive guide for the M817 RS232+USB+LAN thermal invoice printer, including installation instructions, driver installation for various operating systems (Windows, Mac, Linux), and troubleshooting tips. It also outlines maintenance procedures to ensure optimal printer performance. For further support, users can contact the Vretti team through various channels.

Uploaded by

saune-lastra0u
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 39

1

vretti

M817 RS232+USB+LAN

(Driver model:POS-80C)

PROFICIENT IN COMMERCIAL THERMAL INVOICE PRINTERS


1

Content

1. Tech Support...................................................................................................................... 1

2. Quick Installation Guide............................................................................................. 2

2.1 Printer Installation............................................................................................3

2.2 Loading The Label...........................................................................................4

3. Button Function ............................................................................................................. 5

3.1 Print Selftest Page ................................................................................................ 5

3.2 LED status ........................................................................................................ 5

3.3 Specifications ....................................................................................................... 6

3.4 Troubleshooting .................................................................................................... 6

4. For Windows.................................................................................................................. 7

4.1 How to install the printer USB driver on Windows ? ....................................... 7

4.2 How to print a self check page to prove successful printer connection?......... 15

4 .3 How to set up a printer for printing?...................................................................15

5. For Mac ........................................................................................................................ 17

5.1 How to install printer driver on Mac? ............................................................... 22

5 .2 How to print a self check page to prove successful printer connection?......... 22

6. For Linux.......................................................................................................................25

6.1 How to install Linux driver and print? ............................................................. 25

6.2 How to print a self check page to prove successful printer connection?......... 33

6.3 How to print paper?.......................................................................................... 34

6.4 How to modify printing settings?..................................................................... 36

7 . Simple maintenance procedures of the printer......................................................38


1

Driver Installation.
For the latest driver ,video and manual,please visit:
https://vrettitech.com/pages/m817-support

M 8 1 7 (RS23 2 +USB+LAN ) driver and operating instructions

Please run the downloaded software from the web address and follow the instructions in
the video or manual to complete the installation.

If you encounter any issues with the product,

please contact the vretti team in time.

Website: vrettitech. com

Email: customer@vretti. net


Whatsapp: +86 185 7560 0463

Facebook: vretti Printer


Youtube: @vretti
Instagram: @ vretti. official

vretti Service Time:


Monday to Friday 24 hours.
1

2
1

Note: Please make sure to turn off the printer


before connecting it to the power.

2.1 Printer Installation

Recommended:
Watch the short setup video at :
https://youtu.be/rwtBFT6rTiw

(1).Place the printer on a steady surface and ensure that the power is turned off.
(2).Connect one end of the USB data cable to the printer and the other end to the host computer.
(3).Insert the power cord into both the printer and the power outlet.
1

2.2 Loading the Label

(1) Push the open button to open the cover.


(2) Put in roll paper.
(3) Guide the media through the paper guide, pull over the
roll.
(4) Close the cover carefully.
1

Verify if the printer's paper output is normal


1.Turn the power on of the printer.
2.Press the Feed button.
3.The printer will automatically eject paper.e.

3.1 Print Self-Test Page

1. Install the label and close the cover tightly.


2. Ensure that the machine is turned off.
3. Press and hold the button.
4. Turn on the power button of the printer, and release it
when the printer flashes a red light.

5. Printer print the selftest page.

Note: 1.Please ensure that the paper roll is in the middle of the machine when
changing media.
2.If the exposed paper is not parallel to the paper outlet, it will affect the
printing quality.

3.2 LED Status

LED Status Explain

Blue Light On Normal status

Cover opened &


Red Light On
out of paper
1

3.3 Specifications

Printing method: Direct row thermistor

Printing speed: 200mm/s、260mm/s

Paper roll width: 79.5±0.5mm Φ80mm

Print width: 72mm

Paper output method: Upper output paper

Paper thickness: 0.06-0.08mm

Printing density: 576 points/row or 512 points/row

Row spacing: 3.75mm (adjustable by command)

3.4 Troubleshooting

a. Check if the lid is securely closed


b. Check if the position of the paper is correct
c. Check if the paper is used up
1

4.1How to install the printer USB driver on


Windows ?

Insert a USB drive, find "posprinter.driver.v8.3.exe" in the Windows Driver folder, and
then copy and paste it onto your computer.
Double click to open it.

Select I accept the agreement ,


Click 'next'.
Click 'Install'.

Click 'Finish'.
Please check your Windows version select 'USB' and 'posprinter'. It is recommended to set it as the
default printer, and then click 'Install Now'.

Click 'Yes' and you will find that there is paper printed out.
Open 'Settings'.

Open 'Devices'.
Open ' Devices and printers'.

Right click on the printer and select 'Printer properties'.


1

15

4.2How to print a self check page to prove


successful printer connection?

4.3How to set up a printer for printing?


Right click on the printer and select 'Printer preferences'.
1

17

5.1How to install printer driver on Mac?


Step 1:
Connect your printer to your computer using a USB cable and turn it on. Make sure
the paper is loaded correctly and the printer indicator light is blue, indicating it is
working properly.
18

Step 2:
Open this driver.

Step 3:
Click on the 'Continue' button.

Step 4:
Click on the 'Install' button.
19

Step 5:
Enter the username and password of the Mac, and then click on the "Install Software"
button.Click the "OK" button when a pop-up window pops up

Step 6:
Click the "OK" button when a pop-up window pops up.
20

Step 7:
Click the "Close" button to close the interface.
21

Step 8:

Open Settings.

Step 9:
Find 'Printers & Scanners' and click on' Add Printer, Scanner or Fax...'
22

Step 10:
Click "Printer POS-80" and the device information will automatically pop up below. Please
check if the information is correct. If it is correct, click "Add"

5.2 How to print a self check page to prove


successful printer connection?

Step 11:
Double click to open 'Printer POS-80'.
23

Step 12:

Find the 'Printer' above and click on 'Print Test Page'.

Then check if the printer has printed paper, and if so, it indicates that the printer has
successfully connected to the MAC.
24
25

6.1 How to install Linux driver and print?


26
27
28
29
30
31
32
33

6.2 How to print a self check page to prove


successful printer connection?
34

6.3 How to print paper?


35
36

6.4How to modify printing settings?

Set up the printing page here.

Set the area for printing the page here.


37

Modify the printing settings here.


38

To keep your printer in top condition and ensure high-quality prints, follow these
simple maintenance procedures:

1. Use the following tools to clean and maintain your printer:


Cotton swabs
Cotton cloth
Vacuum cleaner or air brush
Medical alcohol

2. Cleaning steps:

Item Steps Recommended frequency


1. Turn off the printer When installing a new roll of
2. Allow the print head to cool for at least label paper
one minute
3. Wipe the print head surface with a cotton
swab dipped in medical alcohol

Print head

1. Turn off the printer When installing a new roll of


2. While rotating the rubber roller, carefully label paper
Rubber roller
wipe it with a cotton cloth or cotton swab
dipped in medical alcohol
Paper tearing-off Wipe it with a cotton cloth dipped in medical When needed
piece alcohol
Paper stripping
piece
Remove dust from the sensor with an air Monthly
Sensor
brush or vacuum cleaner
Outside of the When needed
Wipe it with a wet cotton cloth
machine
Inside of the Remove dust from inside of the machine with When needed
machine an air brush or vacuum cleaner
39

Note:
Be careful not to touch the print head directly with your hands. If you accidentally
touch it, use a cotton swab dipped in medical alcohol to clean it.
Only use medical alcohol to clean the print head. Industrial alcohol can cause damage.
If you're seeing error messages frequently, make sure to clean the printer sensor
regularly.
Our printer is safe to use in tropical climates.
Please note that this is a Class A product, which may cause radio interference in living
environments. If this happens, take practical measures accordingly.

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