eng301-midterm-solved-mcqs-500
eng301-midterm-solved-mcqs-500
One
Two
Four
Six
Globalization means that for a Company to survive, it must establish markets not
only in its own country
two countries
Six countries
Many countries
Whole World
Concreteness
Completeness
Consideration
Conciseness
Cliches
Unit
What are the main points which should be kept in mind while writing a message
carefully. (Marks: 10)
What is the difference between inquiry and general request letter, and what are
the approaches used in both forms (Marks: 2)
What are the main points to be kept in mind about a close paragraph (Marks: 3)
final draft
rough draft
final form
communication skills
oral communication
written communication
presentation skills
► Attention
► Interest
► Desire and action
► Skill
It has been in use since 1950. It uses full–block form and open punctuation.
No salutation or complimentary close is used. Reader’s name, is used in the
first and last sentences. Subject and writer’s name are typed in capitals.
It does not mean that the use of old-fashioned expressions such as ‘your kind
enquiry’, ‘thank you’ and ‘please’. Rather, it grows out of respect and concern
for others. It is a quality that enables a request to be refused without killing all
hope of future business.
Match this statement with one of the following principles of communication:
► Conciseness
► Courtesy
► Consideration
► Completeness
► two countries
► six countries
► many countries
► the whole world
To communicate easily and effectively with your readers, how many number
of principles of communication are applied:
► Nine
► Seven
► Eleven
► Six
In----------- characteristics such as body shape, body odors and skin color are
included.
► Mental
► Physical
► Spiritual
► verbal
► Abstracting
► Extracting
► Attracting
► Fascinating
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A letter that completes a valid contract between a buyer and a seller is called:
► An order letter
► An acknowledgement letter
► An inquiry letter
► A sales letter
► good news
► bad news
► pleasant news
► moderate news
► Groupware
► Videotape
► Software
► Teleconferencing
Sometimes an extra message is added at the end of a letter and is known as:
► Postscript
► Attention line
► Subject line
► Copy notation
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-------------------is included to remind the reader to check for additional pages
of information.
► Copy of notation
► Enclosure
► Subject line
► Attention line
Point out some barriers in communication which arise due to attitude and
value differences of sender and receiver. ( Marks: 3 )
importance of artifacts
Define Clarity?
Whole day
Whole week
Whole month
Good news.
Bad news.
Mixed news
Ambiguous
Formal report
Analytical Letter Reports
Scientific Reports
Informational Letter Reports
6
7
8
9
3
4
5
6
1. Prefatory Parts
2. Text Parts
3. Supplementary Parts
Formal reports
Informal reports
Short reports
Progress report
Getting Attention
Sales letters start with an attention-getting device.
Persuasive letters
Claim letter
Inquiry letters
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Sales letters
Disbanded.
Sent on leave
Informal
Formal
Impersonal tone.
Neutral
Informal reports are usually short messages with natural, casual use of
language. The internal
Adjustment
An inquiry
Collection
Sales
Good news.
Bad news.
Mixed news
Ambiguous
you
our customers
every body
dear customers
Minutes, which tell more of the ‘story of what happened and who said what at a
meeting are?
Resolution minutes
Narrative minutes
Formal minutes
Informal minutes
Report
Letter
Abstract
Text
A synopsis is a brief overview (one page or less) of report’s most important point.
It is also called abstract. Executive summary is a fully developed mini version of
the report and is comprehensive.
Periodic Reports
Formal Reports
Progress Reports
Conference Reports
Three
Four
Two
Five
(ii) Unsolicited letter (the organization sends out uninvited messages to sell a
product or service) Writing whatever type of sales letter, follow these principles.
Collection letter should be written with the assumption that most of the people
will:
Pay.
Ignore.
Delay
Periodic Reports
Conference Reports
Progress Reports
Feasibility report
To communicate positively.
Two
Three
Four
Five
Gym
Market
Cafe
Village
Weekly Market Report gives the condition of the commodities for the past ____.
6 weeks
7 days
7 weeks
Persuasive.
Demanding
Critical
Emotional.
-------------- are usually short messages with natural, casual use of languag
Formal reports
Informal reports
Short reports
Progress report
Formal report
Scientific Reports
Minutes
Motion
Agenda
Circular
Adjustment
An inquiry
Collection
Sales
Serial.
Line.
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Steps
Series
Marriage
A _____ Proposal is usually academic in nature.
Select correct option:
Marriage
Research
Business
None of all
Report
Letter
Abstract
Tex
In response to an inquiry.
To sell a product or service.
To persuade buyer to buy a product.
To increase marketing