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The Café Management System aims to enhance café operations through functionalities such as menu management, order processing, payment handling, inventory tracking, and staff management. Key features include user-friendly interfaces, multiple payment methods, and robust reporting capabilities, while ensuring security and scalability. The system also addresses potential risks related to technical issues, development delays, and budget overruns.

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ProjectSAD

The Café Management System aims to enhance café operations through functionalities such as menu management, order processing, payment handling, inventory tracking, and staff management. Key features include user-friendly interfaces, multiple payment methods, and robust reporting capabilities, while ensuring security and scalability. The system also addresses potential risks related to technical issues, development delays, and budget overruns.

Uploaded by

mhmdrmdanslahslah3
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Cafe management system

The Requirements Analysis:

Functional Requirements Non-Functional Requirements


These are the core functionalities the system must provide: These define system quality and performance aspects:

1. Menu Management 1. Performance


 Fast response time for processing orders.
 Add, edit, and delete menu items (drinks, desserts,  Support for multiple device types (PC, tablet, mobile).
food). 2. Security
 Categorize products into sections (hot drinks, cold  Employee login with role-based access.
drinks, etc.).  Encryption of payment and user data.
 Set prices for each item.  Regular data backups.
3. Usability
2. Order Management  Simple and user-friendly interface.
 Multi-language support if the cafe serves international
 Accept customer orders. customers.
 Assign orders to tables or Takeaway service. 4. Scalability
 Modify or cancel orders before payment.  Ability to add and manage multiple branches.
 Track order status (preparing, ready, delivered).  Support for handling multiple concurrent users.
5. Integration
3. Payment Management  Compatibility with accounting systems.
 Support for third-party delivery apps (e.g., Uber Eats).
 Support multiple payment methods (cash, card, e-
wallet).
 Print receipts for customers.
 Automatically calculate taxes and service charges.

4. Inventory Management

 Track stock levels and notify when ingredients are


low.
 Deduct inventory based on placed orders.
 Record product expiration dates.

5. Staff Management

 Create employee accounts with different access


levels (cashier, waiter, manager).
 Monitor employee attendance.
 Assign tasks to staff members.

6. Customer Management

 Register customer details (name, phone number).


 Offer discounts and promotions for loyal customers.
 Track recurring customer orders.

7. Reports & Analytics

 Generate daily/weekly/monthly sales reports.


 Analyze top-selling products.
 Provide reports on employee performance.
Project Scope
The Café Management System will be designed to streamline café operations, including menu
management, order processing, payment handling, inventory tracking, staff management,
and reporting. The system will be:

User-Friendly: Easy for staff to use with minimal training.


Efficient: Fast response time to process orders quickly.
Scalable: Can handle future expansions like multiple branches.
Secure: Protects sensitive customer and financial data.
Integrated: Supports payment gateways and third-party services.

Key Features in Scope

Order processing for dine-in and takeaway.


Multiple payment methods.
Inventory tracking and alerts.
Employee role management and login security.
Sales reports and analytics.

Risk Analysis
1. Technical Risks

Risk: Bugs or performance issues during implementation.

2. Time Risks

Risk: Delays in development due to unforeseen issues.


3. Budget Risks

Risk: Exceeding the planned budget due to unexpected expenses.


Success Criteria for the Café Management System
1. Functional Success

Order Management: The system allows customers to place, modify, and cancel orders
efficiently.
Payment Processing: Supports cash, card, and digital payments without errors.
Inventory Tracking: Automatically updates stock levels and notifies staff when ingredients are
low.
User Roles & Security: Employees can log in with role-based access, and unauthorized users
cannot access sensitive data.
Reporting & Analytics: The system generates sales reports, employee performance reports,
and inventory usage logs.

2. Performance & Reliability

System Speed: Orders and payments are processed in less than 2 seconds.
Uptime: The system is available 99% of the time with minimal downtime.
Scalability: The system can handle at least 100 concurrent users without lag.
Error Handling: Displays clear messages for failed transactions or system issues.
Context Diagram
Menu

Customer Receipt Staff

Orders

State of order
Payment

Customer Order Café Management


System

Service Feedback

Update storage data


Sales reports
Investment
Manger System
Check the resources
DFD

1.0
Receipt

Customer Order Receive and Orders


Customer transform Staff
Customer
State of order
Order
Menu

Update inventory
Update Order Queue 3.0
2.0

Update
Update Order
inventory
Queue

D2 Order data D3 Inventory Data


Produce Report
Produce Report

4.0

Produce
Report

Investment Manger
System

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