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Proj Management Plan Waterfall

Boutique Build Australia, a Sydney-based building company, aims to expand into Queensland by upgrading its IT infrastructure and developing a new website to enhance customer service and brand image. The project will utilize a Waterfall methodology to ensure structured management within a budget of $40,000 and a timeline of 4 months. Key deliverables include new hardware and software installations, cloud solutions, and a modern website designed to attract customers and improve operational efficiency.

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Apol Bite Music
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0% found this document useful (0 votes)
4 views

Proj Management Plan Waterfall

Boutique Build Australia, a Sydney-based building company, aims to expand into Queensland by upgrading its IT infrastructure and developing a new website to enhance customer service and brand image. The project will utilize a Waterfall methodology to ensure structured management within a budget of $40,000 and a timeline of 4 months. Key deliverables include new hardware and software installations, cloud solutions, and a modern website designed to attract customers and improve operational efficiency.

Uploaded by

Apol Bite Music
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Project overview

Boutique build Australia is a small building company based in Sydney, it specialized high-quality designer
homes. Established in 2010, the company aims to expand into Queensland and set up a permanent
model home in the span of 3 years.it follows a project management policy and procedures for managing
client projects. You have been tasked as the project manager for their new client, Build Australia, and
must follow to these policies and procedures.

Project methodology
Waterfall methodology may be a better fit for this project due to its structured, linear approach—
especially given the clearly defined scope, budget, and timeline constraints. For a project like Boutique
Build Australia’s—characterized by clear goals, limited flexibility for change, a fixed budget/timeline,
and a strong focus on delivery—the Waterfall methodology offers a more structured, controlled, and
reliable approach than Scrum. It reduces risk and ensures each stage is completed to standard before
moving forward.

Objectives
The project aims to deliver high-quality homes across Australia that meet the diverse needs of
individuals. It seeks to foster trust and showcase the company's dedication to meaningful customer
relationships. The ultimate goal is to create strong connections with clients and establish a reputation as
Australia's leading premium home builder..

Scope
Project Scope Document
Project Title: IT infrastructure and Website Development for Boutique Build Australia
Prepared by: Senior It Project Manage, IT Biz Solutions

Executive Summary

Boutique Build Australia, a growing building company, has contracted IT Biz Solutions to address their IT
infrastructure issues and develop a new website for the company’s outdated IT Systems which led to
inefficient and data loss towards the years. To manage their expansion, it plans and improve customer
service and their brand, they need a comprehensive Overhaul of their IT System and a new Web Design.
In which IT Biz Comes in to help setup a new hardware and software fixes and develop a modern and
user-friendly website and improve the wellbeing of the company.

1. IT Infrastructure Overhaul: Upgrading outdated hardware and software systems while


integrating cloud-based solutions to support remote work.
2. Website Development: Creating a modern, visually appealing website designed to attract
customers and highlight Boutique Build Australia’s home offerings.
1. Project Objectives:
 IT Infrastructure: Upgrade hardware and software systems, implement cloud-based tools like
Office 365, Dropbox, and Wrike, ensure secure data management, and enhance productivity
using tools such as Xero and Webroot.
 Website: Build a visually striking, easy-to-use website that includes company details, product
videos, a blog, and clear calls-to-action.
2. Project Deliverables:
 IT Infrastructure: New hardware, installed software (Xero, Office 365, Webroot, Dropbox,
Wrike), system configuration, data backup, and migration.
 Website: A new website featuring company services, product videos, a blog, contact information,
and an intuitive, user-friendly design.
3. Project Scope:
 Hardware: Desktop computers, laptops, iPads, and upgraded monitors for customer service
staff.
 Software: Xero, Office 365, Webroot, Dropbox, Wrike.
 Remote Work Enablement: Cloud-based solutions for enhanced collaboration and file
management.
 Website: Company and product information, interactive elements (videos, blog), modern, mobile-
responsive design with clear calls-to-action.
4. Project Constraints:
 Budget: $40,000 allocated for IT infrastructure
 Timeline: The project must be completed within 4 months.
 Resources: The project will utilize internal resources from both IT Biz Solutions and Boutique
Build Australia.
5. Project Milestones:
1. Hardware Installation and Configuration: Set up and configure all hardware components.
2. Software Installation and Configuration: Install and configure software tools, set up user
accounts.
3. Data Backup and Migration: Migrate necessary data and ensure proper backup protocols are in
place.
4. Testing: Perform extensive testing on hardware, software, and network systems.
5. Website Development: Design and develop the website with features like videos, a contact
form, and a blog.
6. Rollout: Implement the new IT systems, launch the website, and provide staff training.
6. Roles and Responsibilities:
 IT Infrastructure: Senior IT Project Manager (overall project management), Assistant Project
Manager (support and communication), Hardware Specialist (hardware setup and testing),
Software Specialist (software setup and testing).
 Website Development: Senior IT Project Manager (overall project management), Project
Assistant (support and communication), Software Specialist (website design and feature
implementation).
7. Risks and Mitigation:
 Data Migration Issues: Conduct thorough testing of migration procedures to ensure data
integrity.
 Budget Overruns: Regularly monitor expenses to stay within the budget.
 Staff Training: Offer detailed training to ensure smooth transition to new systems.

Conclusion
This will make the Company great once more, it will enhance their potential to attract more customers
with their online presence through modern website. Successful completion will improve operational
efficiency, Customer service and brand image and supporting the company’s growth both Sydney and
Queensland markets.

Assumptions and constraints


Assumptions:
All project team members will be available as needed.
IT Biz Solutions will have full access to Boutique Build Australia's current infrastructure.
Boutique Build Australia will provide necessary content and staff availability for the website project.
The company will only be capped to $40,000 for the It infrastructure.

Deliverables

Hardware and Software Upgrade Deliverables:

1. New Hardware Setup:

o Install desktop computers for customer service staff.

o Provide laptops for managers (15-inch max).

o Set up new monitors (up to 27 inches) for three customer service


officers.
o Provide Apple iPads (32GB, Wi-Fi, and cellular) for remote work.

2. Software Installation:

o Install accounting software (Xero) and Office 365 for business


productivity.

o Set up Webroot Secure Anywhere for antivirus protection.

o Implement Dropbox for file management and Wrike for project


management.

3. Cloud Solutions:

o Set up cloud-based tools to allow all staff to work remotely and ensure
smooth communication.

4. User Accounts Setup:

o Configure and set up individual user accounts for all staff to access new
systems.

5. Data Backup and Migration:

o Backup the current data and migrate it to the new systems to avoid data
loss or corruption.

6. System Testing:

o Test the new hardware and software to make sure everything works
properly.

7. Rollout and Deployment:

o Fully deploy the new hardware and software across the company.

Website Development Deliverables:

1. Website Design:
o Create a modern and stylish website that matches the brand’s image,
ensuring it’s simple yet engaging.

2. Website Features:

o Include essential sections: company info, product details (with videos of


house types), a contact page, and a blog for news and updates.

3. Call to Action:

o Add prominent calls to action encouraging visitors to watch videos and


purchase products.

4. Website Testing:

o Test the website for usability, performance, and responsiveness on


various devices.

5. Website Launch:

o Launch the completed website, ensuring it’s live and accessible for
customers.

These deli verables will help Boutique Build Australia upgrade its IT infrastructure for
remote work and create a modern website to attract more customers, ultimately
supporting their growth and brand image.

Roles and responsibilities

1.Senior IT Project Manager (Student Name):


The Senior IT Project Manager is in charge of leading and coordinating the project,
keeping communication open with the CEO and Operations Manager, tracking
progress, and overseeing the team’s performance.

2.Roland Morris - Assistant Project Manager :


Roland communicates project details to the team, ensures meetings stay on track,
makes sure deadlines are met, and refers any issues to the Senior IT Project Manager
for resolution.

3.Zakary Pineda - Hardware Specialist :


Zakary is responsible for ordering, configuring, installing, and testing hardware based
on project needs. He reports directly to the Assistant Project Manager.
4.Dani Chen - Software Specialist:
Dani handles ordering, installing, configuring, and testing software. She is also
responsible for designing and building the website according to the project’s plan and
works under the Assistant Project Manager.

5.Ben Nguyen - Project Assistant :


Ben ensures the team stays informed by sharing updates from the project manager.
He keeps everyone focused during meetings, ensures the project stays on track, and
brings any concerns to the project manager.

6.Judith Lee - CEO:


Judith is accountable for the overall success of the company, making high-level
decisions and providing leadership.

7.Ishtar Kahn - Operations Manager:


Ishtar focuses on planning and managing operations, aiming to boost productivity and
efficiency across the company.

8.Erin Close - HR Manager:


Erin oversees the coordination of human resources activities, ensuring the team has
the support they need.

9.Susan Morgan - Marketing and Sales Manager:


Susan manages all marketing, advertising, and sales efforts to promote the company’s
services.

10.Lucas Ngan - Customer Service Manager:


Lucas leads and trains the customer service team, ensuring that they deliver excellent
service.

11.Ben Nguyen, Sasha Quinn, Salma Vallin - Customer Service Officers:


These team members are responsible for managing communication with customers
and suppliers, ensuring smooth interactions.

12. Ingrid Kowalski, Anwar Chen, Manuel Hermes - Site Managers:


Each site manager coordinates the work of employees and subcontractors on-site,
ensuring that everything runs smoothly and on schedule.

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