Key Trade Documents and Data Elements on the Frontlines
Key Trade Documents and Data Elements on the Frontlines
Foreword 3
Preface 5
Executive summary 6
List of abbreviations 8
I Introduction 10
III The journey to digital: Lessons to date and a view on the future 63
Appendix 1—Acknowledgements 69
The Digital Standards Initiative (DSI) of the To address this, we have compiled 22
International Chamber of Commerce (ICC) cases that highlight the digitalisation of key
is on a mission to digitalise global trade by functions along the supply chain, particularly
addressing some of the biggest challenges focusing on areas where the use of digital
facing governments, businesses and people trade documents and data standards is
today. Among the four challenges1 we have critical. Certainly, digital transformation is
identified, perhaps the steepest one is not new—and we do not claim to provide
around standards for interoperability. With a comprehensive guide to transforming
hundreds of electronic and digital standards an entire supply chain. Yet, we hope that
in use across the global supply chain— this report makes a timely contribution by
and many more in development to enable providing practical insights for businesses
paperless trade—the task of building a and governments seeking to implement the
cohesive system is immense. KTDDE vision.
From the outset, a key objective of ICC DSI Our aim is, of course, to educate, but
has been to make sense of these standards more importantly, to motivate businesses
at a macro or ecosystem level. After 18 to take more steps to digitalise their key
months of intensive collaboration with trade processes, by showing that there are
over 60 organisations, we published the many different routes to transformation.
Key Trade Documents and Data Elements And while we did want to show cost and
(KTDDE) report in April 2024. This framework benefit analysis, in the end, we found
for digitalising the international supply chain that the process does not necessarily line
references digital standards for every key up so neatly. There are definitely costs to
trade process, represented by essential trade digitalisation, but the benefits are quite
documents, ensuring that core and shared significant, too. In some cases, customer
data can be interoperated and shared needs or compliance cannot be achieved
wherever needed. without digitalisation.
1 The four challenges are: legal reform, standards and interoperability, digital trust, and capacity building.
Find out more at www.dsi.iccwbo.org.
As the global trade landscape becomes The ICC DSI Industry Advisory Board
more digitalised, the importance of adopting (IAB) has been instrumental in advancing
standardised data elements and documents this work. Several members have shared
becomes increasingly clear. These standards stories from their own organisations or
are the backbone of interoperability, the communities they represent, offering
ensuring that diverse systems and platforms valuable insights into the practical
can communicate seamlessly across application of digital standards. These
borders. This is not merely a technical contributions highlight the collective effort
requirement; it is the key to unlocking greater across industries and regions to embrace
efficiencies, transparency, and resilience in digital standards and drive meaningful
supply chains worldwide. change in global trade.
ICC DSI has made significant progress As we move from the strategic vision to real-
in defining and identifying the standards world implementation, our goal is to provide
framework needed for key trade a clear, actionable roadmap for businesses
documents and data elements. The and policymakers alike. These case studies
KTDDE Framework represents a crucial demonstrate that the path to digitalisation
step in laying the foundation for a digital is not a one-size-fits-all journey. Instead, it
trade ecosystem that is both scalable and requires tailored approaches that consider
sustainable. We now need to translate the unique needs and challenges of each
these high-level principles into actionable sector, region, and organisation.
steps that can be taken immediately. This
collection of case studies thus serves as a We invite you to explore these cases and
bridge between the vision of global trade draw inspiration from the innovative
digitalisation and its implementation by solutions they present. Whether you are just
businesses and governments. beginning your digital journey or looking to
refine your existing strategies, we hope this
collection provides the insights and guidance
needed to take the next steps toward a fully
digitalised trade ecosystem.
Stephan Wolf
Chair, ICC DSI Industry Advisory Board
Robert Beideman
Chair, ICC DSI KTDDE Working Group
Vice-Chair, ICC DSI Industry Advisory Board
Global trade is on the cusp of a transformation driven by digitalisation, where the physical
flow of goods and finance are tracked and transacted through a similarly connected flow of
data and electronic records. The key to accomplishing this is for all actors on the supply chain
to use a finite set of digital trade standards which are interoperable, thus making possible the
secure sharing of data wherever it is needed.
The aim of this report is to showcase how this transformation takes place on a practical level
and for different actors along the supply chain. Digitalisation of four different processes is
covered, with their respective impacts and benefits:
• A—Shipping and logistics processes focusing on the adoption of electronic Bills of Lading
(eBL) and other digital tools. Digitalising these processes led to significant reductions
in transaction times, enhanced data integrity, and improved operational efficiency.
These benefits extend to shippers, clients, and forwarders, creating a more reliable and
sustainable logistics ecosystem.
• B—Commercial documents and product-related information, such as test certificates
and import documentation, utilising technologies like blockchain and digital identity.
Companies have seen benefits in increased transparency, reduced costs, and enhanced
traceability and trust among stakeholders.
• C—Cross-border regulatory compliance, including the implementation of National Single
Windows and streamlined customs procedures. The digitalisation of these processes has
benefitted traders, customs authorities, and logistics providers by enhancing compliance
and operational efficiency.
• D—Financial services and fraud prevention, particularly looking at trade finance,
digital identity, electronic transferable records, and consent-based data sharing. These
innovations have enhanced security, speed, and accessibility in financial transactions,
benefitting both financial institutions and small businesses.
The documented experiences highlight the progress made in digitalising the supply chain
thus far using globally interoperable standards, and the potential for greatly enhanced speed,
simplicity and data sharing.
By examining the experiences and strategies of various entities in adopting digital trade
solutions, this report surfaces insights on digitalisation processes wherever they may occur in
the trade ecosystem:
1. Digitalisation can start anywhere along the supply chain: Digital transformation does
not follow a singular path, nor is there a universal “best starting point”. Organisations
can begin where they have capability, or in areas where immediate value can be
realised, such as automating manual tasks, or providing new and needed services to
customers through digitalisation.
2. Implementation capabilities will likely be drawn from both internal and external
sources: Organisations can choose between off-the-shelf solutions, proprietary
systems, or partnerships with technology providers, depending on their specific needs
and circumstances.
6. Benefits can come in unexpected ways: Digitalisation can yield unexpected benefits,
such as increased employee engagement, customer stickiness, or new opportunities
for innovation, which should not be underestimated.
7. Iterative development and continuous learning will increase the gains over time:
Organisations should adopt an approach that prioritises continuous learning, iteration,
and fast feedback cycles. Thus, a phased approach to digitalisation could help the
organisation take advantage of its newly acquired capabilities.
For policymakers: Policymakers and political leaders are critical in fostering an environment
conducive to digital trade, by harmonising regulations, standardising processes, and investing
in digital infrastructure. Governments should prioritise the development of interoperable
public infrastructures that enable secure data sharing between trade participants and
financial institutions, thus improving SMEs’ access to working capital. Additionally, policies
that enhance capacity building for customs officials and other regulatory agencies are
critical for the successful adoption of digital trade solutions. By promoting public-private
collaboration and ensuring the global trust and interoperability of digital identities,
policymakers can facilitate more efficient cross-border trade and drive economic growth.
DO Delivery Order
eUCP Uniform Customs and Practice for Documentary Credits for Electronic Presentation
LC Letter of Credit
PO Purchase Order
UN/CEFACT United Nations Centre for Trade Facilitation and Electronic Business
The vision aimed to simplify what had become a massive collection of thousands of data
elements, hundreds of different version of trade documents, and dozens of ways to secure
and share data along the supply chain, into a framework that could become the universal
set of best practices for anyone wishing to digitalise any part of their supply chain. It was
developed in response to clear needs to overcome complexity and chart a pathway to
standards alignment and interoperability across the trade ecosystem.
The framework was developed by the KTDDE Working Group under the ICC DSI IAB, which
brought together contributions of standards developers, regulators, United Nations agencies
and industry users across horizontal and vertical supply chains. The KTDDE Framework offers
a pathway towards globally aligned, interoperable trade ecosystems, which is the common
objective of all parties involved in this work.
The KTDDE Framework, importantly, does not introduce new electronic trade document
standards, but rather provides a means to connect and interoperate the standards that
are already in use in business-to-government compliance processes as well as business-to-
business transactions in the international supply chain. Thus, for any business considering
further steps in digitalisation, this clarity of future interoperability should provide impetus to
proceed further.
So the question, if not where to start, is where to digitalise next? This report aims to support
businesses to understand the decision before them by presenting examples of how
businesses all over the world, at every point in the supply chain, are digitalising the supply
chain in ways that conform to the push for interoperable standards.
By highlighting these elements, the report seeks to provide relatable examples to accelerate
and scale progress in digitalising trade and supply chains end-to-end.
The digital transformation of shipping and • WaveBL and TradeGo: Integrated Legal
logistics is not just about adopting new Entity Identifiers (LEIs) to enhance trust
technologies. It is about fostering effective and security in electronic transferable
collaborations between corporates and records, streamlining onboarding
solution providers to redefine the efficiency, and facilitating faster, more secure
transparency, and sustainability of global transactions.
trade. This section explores how leading
organisations have successfully partnered • Lloyds Bank: Digitalised the documentary
with digital solution providers to enhance collection process, reducing transaction
their shipping and logistics operations, times from 15 days to under 24 hours,
particularly through the adoption of eBL and leading to substantial operational
other innovative digital tools: improvements, cost savings, and
enhanced customer satisfaction.
• Sucafina: Partnered with Cargoo to
automate 70% of its shipping volume by • CargoX: Helped freight forwarders cut
centralising and automating key tasks, drafting time for FIATA Bills of Lading
significantly improving operational by 80-90% and reduce sending costs by
efficiency and productivity. 70%, leading to significant operational
efficiencies and improved document
• BHP: Implemented a scalable eBL solution security.
to reduce document amendment times
from over a week to less than 24 hours, These case studies illustrate how the
enhancing operational efficiency and successful digitalisation of shipping and
customer satisfaction, especially on short logistics processes is not just about the
voyages. technology itself but about the partnerships
that enable these innovations. By working
• GSBN: Utilised blockchain technology to closely together, corporates, financial
create immutable and verifiable records, institutions and solution providers are setting
reducing CO2 emissions and enabling new standards for efficiency, reliability, and
extended financing options, aligning sustainability in global trade.
economic goals with environmental
sustainability.
The opportunity
Addressing inherent inefficiencies in traditional shipping processes
Sucafina faced several challenges in its traditional shipping processes. The manual
submission of booking and shipping instructions to multiple shipping line websites was time-
consuming and prone to errors. Team members had to manually update system details,
requiring more administrative staff and diverting focus from more productive tasks. Frequent
email exchanges for updates between shippers, Sucafina, and clients led to inefficiencies
and potential errors. Additionally, the lack of visibility into the status of shipping instructions
and bookings resulted in multiple communication loops, a situation that is unsustainable
especially during peak seasons.
The solution
Digitalising all shipping-related communications and
documentation in one place
Sucafina partnered with Cargoo to digitalise and centralise its shipping processes. Cargoo
became the centralised platform for submitting bookings, VGM (verified gross mass), SIs
(shipping instructions), and Bill of Lading (BL) instructions. A link between Cargoo and
Sucafina’s planning system ensured automatic updates, eliminating the need for manual
data entry. Furthermore, shippers, clients, and forwarders were encouraged to join Cargoo,
reducing email exchanges and enhancing collaboration through a single platform. This
seamless integration enabled the electronic creation and transfer of shipping instructions
and allowed shippers to send booking requests with minimal manual input through
Application Programming Interfaces (API).
The impact
A driver for optimisation and single source of truth for all
stakeholders
The solution resulted in significant benefits for not only Sucafina but also its shippers, clients,
and forwarders:
• Efficiency gains: The time to update booking information was reduced from five minutes
manually to instant updates via Cargoo. SI submissions now take only four minutes instead
of 10 minutes per submission, resulting in a 60% time reduction for multiple submissions.
Email updates to clients were reduced by 50%, from eight emails per month to four.
• Accuracy and trust: Automated draft BL issuance reduced errors, as cargo booking and
labeling instructions are submitted directly through Cargoo. All updates are tracked on
Cargoo, providing a single source of truth for all stakeholders.
Without Cargoo
Create,
Instructions Submit
plan,
via email Send details
review
Sucafina’s Origin Shipping
Customer Sucafina
system partners line
With Cargoo
Origin
partners
Complete
and confirm
Create,
Instructions Submit
plan,
via email details
review
Shipping
Customer Sucafina Cargoo
line
Interface
Sucafina’s
system
“The use of standardised data elements across the board has led to a leaner approach to
shipping by reducing email exchange, cutting down processing time for shipments, and
allowing employees to focus on continuous improvement rather than administrative tasks.
This has enabled us to create a more efficient and trustworthy shipping process, benefitting
all stakeholders involved.”
Raphaelle Hemmerlin, Chief Transformation Officer, Sucafina SA
The solution
Implementing eBL solutions for iron ore shipments
BHP has implemented a third-party eBL solution for its iron ore shipments to streamline the logistics
process and address the risk of delays, inefficiencies, and errors commonly associated with
the use of traditional OBL. This solution is scalable, capable of handling larger volumes of eBLs
without increasing marginal costs, making it an efficient and sustainable choice for the future.
The impact
Same day turnaround instead of a week strengthened operational
efficiency, customer relationships and market reputation
Through the adoption of eBL, BHP has managed to overcome these challenges. In a recent
case, BHP, in cooperation with its customers, the banks, and shipowners managed to procure an
amendment to an issued eBL in less than 24 hours—a significant improvement over the traditional
method, which could take a week or more due to the need for physical document handling.
Immediate benefits of the eBL solution:
• Real-time amendments ensured accurate • Improved BHP’s operational efficiency
documentation at the destination port
• Enhanced customer satisfaction by
• Avoided delays in customs clearance meeting documentation needs promptly
and accurately
• Reduced turnaround time for document
amendments from potentially over a
week to just a few hours
“In a positive step towards trade digitalisation, we’ve seen significant momentum in the
adoption of electronic bills of lading (eBLs) across the bulk sector, and BHP is pleased to have
contributed towards BIMCO’s “25 by 25” campaign. The implementation of the eBL platform has
transformed our operational process. We can now make critical amendments quickly, ensuring
our customers receive the accurate documentation they need without delays. This has not
only improved our operational efficiency but also strengthened our customer relationships
and market reputation for our ability to fulfil customer orders in full, on time, every time.”
Chan Hui Ling, Vice President, Global Business Services for Order-To-Cash, BHP
The opportunity
Facilitate the sharing of trusted data to reduce shipping’s carbon
footprint and the trade finance gap
Global shipping volumes are forecasted to double by 2050, potentially increasing the shipping
industry’s share of greenhouse gas (GHG) emissions from 3% to 17%. Physical handovers of
shipping documents contribute a major yet unnecessary cause of GHG emissions. Many
shipping companies and their customers face unprecedented challenges in dealing with
carbon-intensive Original Bill of Lading (OBL) in an increasingly digital and disruption-
prone world. Meanwhile, the global trade finance gap grew to a record $2.5 trillion in 2022,
according to the Asian Development Bank (ADB). The heavy reliance on paper documents
for financing processes has hindered the sharing of trusted data, limiting participation from
entities that could serve the financial needs of SMEs.
The solution
Leveraging blockchain for reliable sharing of trustworthy shipping
data
GSBN addresses these challenges by leveraging blockchain technology to ensure reliable
sharing of trustworthy shipping data. By enabling the issuance of eBL over its blockchain
network, GSBN provides an immutable, verifiable source of truth that all stakeholders in the
global supply chain can trust.
The adoption of eBL has rapidly expanded across the maritime shipping sector, initially
with major container lines like COSCO Shipping Lines, OOCL, and Hapag Lloyd, and later
extending to bulk cargo shipping. In 2024, COSCO Shipping Bulk utilised eBL issued on GSBN
to transport over 1 million metric tons of commodities, serving key customers such as Yancoal
and Chinalco.
GSBN’s secure data sharing has also attracted interest from financial institutions like the Bank
of China that are exploring ways to leverage eBL data to bridge the global trade finance gap,
particularly benefitting SMEs.
In partnership with Ant Digital Technologies, GSBN has also begun tokenising eBL, facilitating
the securitisation of physical trade flows and enabling access to alternative financing
sources. This tokenisation initiative, recognised as a key use case under the Hong Kong
Monetary Authority’s Project Ensemble, allows eBLs to be traded and settled using advanced
financial networks supported by stablecoins, Central Bank Digital Currencies (CBDCs), or
tokenised deposits, thus unlocking new opportunities in the financial sector.
• Positive environmental impact: Based on a study conducted by SIA Partners, this volume
of eBLs issued over GSBN equates to an estimated 8,370 metric tons in CO2 savings.
This is equivalent to removing about 1,334 passenger vehicles from the road for a year,
based on an average annual emission of 4.6 metric tons of CO2 per vehicle (source: U.S.
Environmental Protection Agency—EPA).
• Increased financier confidence: Tokenising eBLs also makes warehouse financing easier.
Commodities shipped to import terminals are typically stored in a warehouse facility until
they are drawn upon for manufacturing needs. Having an eBL serve as the genesis token
and trusted representation of the physical cargo can give financiers greater confidence to
provide the necessary financing for the working capital needs of the consignee, instead of
relying on a traditional warehouse receipt.
• Improved working capital: By tokenising eBLs for warehouse financing, the loan duration
can be extended from the typical one month of transportation time to over six months,
providing more flexibility in the working capital of consignees.
“As the shipping industry sails towards a greener future, the journey to net zero is not just
about green alternative fuels but also about transforming the very fabric of trade through
digitalisation. The mass adoption of eBL can not only enhance data trustworthiness between
parties, but also offer novel commodity financing products to address the working capital
needs of SMEs engaged in global trade.”
Bertrand Chen, CEO, GSBN
The opportunity
Addressing identification challenges in a multi-party environment
eBL platforms face significant challenges in party identification due to the complexity of
international trade and the need for secure, reliable, and legally recognised processes.
Different actors in the trade ecosystem often use various regional or sector-specific standards
and protocols, complicating seamless identification, interoperability, and communication.
For eBLs to be legally recognised, the identification processes must meet stringent legal
requirements, ensuring that all parties involved in the endorsement process are accurately
verified and documented in a globally accepted process.
The solution
Enhancing security and reliability through standardised identifiers
WaveBL and TradeGo, two leading eBL platforms, are embedding the use of LEIs and vLEIs to
address these challenges. LEIs are unique identifiers for legal entities participating in financial
transactions, while vLEIs are verifiable, adding an extra layer of security. By pairing platform
digital identifiers with LEI data from the Global Legal Entity Identifier Foundation (GLEIF)
API, both platforms aim to support real-time, standardised, and interoperable identification,
enhancing trust across their networks.
The LEI field is used in the Digital Container Shipping Association (DCSA) and Baltic and
International Maritime Council (BIMCO) eBL standard for shippers, consignees, and notify
parties. Connecting this data on the eBL with the verifiable identity of counterparties adds
an additional layer of assurance for reliable identification of legal entities in transactions on
the platforms.
The impact
Streamlining processes and securing transactions for greater
efficiency and trust
The embedding of LEIs and the introduction of vLEIs is expected to significantly enhance
the security and reliability of platform digital identifiers and their pairing with LEIs.
Organisations can use vLEIs to prove their identity within the endorsement chain, ensuring
that only legitimate representatives can endorse these electronic transferable records. This
added layer of verification helps prevent fraud, increases accountability, and improves trust
among stakeholders.
A full implementation of LEIs and vLEIs on both WaveBL and TradeGo platforms is expected
to yield significant benefits:
“The integration of LEIs into our platform ensures the accuracy of digital identities,
enhancing trust and transparency within our network and sets the stage for platform
interoperability. As WaveBL is in search of a globally accepted standard, we have found
that the introduction of vLEIs could radically streamline this process by providing a trusted,
automated, and universally accepted solution for verifying companies’ digital identities
worldwide.”
Noam Rosenfeld, CEO, WaveBL
“We firmly believe that the optimal approach to interconnecting various eBL platforms may
not solely rely on a framework addressing technical and legal issues. Instead, it could be
achieved through an enterprise-level account system based on a unified ID. This account
system has the capability to generate and store diverse electronic documents and even
facilitate digital payments, effectively addressing the current challenges of interconnecting
eBL from a different perspective. Currently, vLEIs represent the best practice solution
for enterprise-level IDs on a global scale. TradeGo will closely collaborate with GLEIF to
continuously explore and experiment with vLEIs in various value scenarios in the future.”
Jason Yu, CEO, TradeGo
The solution
Enhancing the documentary collection process with end-to-end
digitalisation
In April 2024, Lloyds Bank fully digitalised the eBL element of a transaction using WaveBL,
completing the first digital documentary collection for Paull’s Matting, an SME client. This
process included the issuance of both the eBL and a digital Promissory Note (dPN), The
graphic below shows the end-to-end process:
• The Mediterranean Shipping Company (MSC) issued an eBL on the WaveBL platform and
sent it to the Indian exporter.
• The exporter added supporting documents and transmitted them to the remitting bank,
Federal Bank in India.
• Federal Bank then replaced the application form with their collection schedule and sent
the documents to the presenting bank, Lloyds Bank.
• Lloyds Bank created a draft dPN using Enigio’s solution and sent it to the importer, Paull’s
Matting, for signing.
• Paull’s Matting accepted the payment obligation by signing the dPN, and Lloyds Bank
transmitted the eBL and supporting documents to Paull’s Matting, who then surrendered the
eBL to MSC on WaveBL platform, completing the digital process smoothly and efficiently.
“These digital trade solutions have already brought major benefits to our business. Not
only did it help complete the transaction faster, but we were able to spend less time on
paperwork and more time focusing on the day-to-day running of our operations—something
that’s really important to us as a family-run company that regularly trades with overseas
partners. Our thanks to the team at Lloyds Bank for their support throughout this process
and we look forward to utilising these digital solutions in the future.”
Douglas Paull, Director, Paull’s Matting
The impact
Eliminated paper and reduced transaction time from 15 days to
under 24 hours
This comprehensive digital solution streamlined the trade process, benefitting all parties involved:
• The use of the eBL reduced transaction completion time from 15 days to under 24 hours,
significantly lowering costs, the environmental impact, and the risk of losing key papers.
• Couriering of physical documentation was reduced from six times to none.
• The dPN allowed Paull’s Matting to accept its payment obligation digitally, facilitating the
quicker release of the eBL by Lloyds Bank.
“Together, the eBL and the dPN have eradicated the need for any physical paper to change
hands. This has meant a faster transaction, which helps shorten parties’ working capital
cycles, with less risk, at lower cost and with significantly less admin for the businesses
involved. We’re looking forward to helping more companies take advantage of the significant
benefits digital trade offers.”
Rogier van Lammeren, Head of Trade and Working Capital Products, Lloyds Bank
“Documentary collections have offered importers and exporters a simple way to mitigate
payment and performance risk globally for many years, they are however overdue for
digitalisation. For these initial digital transactions we’ve seen marked benefits including
significant reduction in transaction time, removal of couriering physical documentation
and, for D/P transactions, the ability to create new financing opportunities that were not
viable in the paper world. As we grow out our digital collection offering we’re excited at the
prospect of our clients taking advantage of these benefits and embracing digitalisation of
this foundational trade solution.”
Surath Sengupta, Head of Trade Innovation and Transformation, Lloyds Bank
The opportunity
Overcoming logistical inefficiencies by replacing paper-based
trade document transfers
Traza Logistica, a leading international freight forwarding company with presence in
Argentina and Chile, faced significant challenges in managing the issuance and transfer
of FIATA Bills of Lading (FBLs). The traditional process—reliant on paper templates, printing,
and courier services—was not only time-consuming but also costly, particularly for recurring
shipments. As the company sought to streamline its operations and maintain a competitive
edge in the fast-paced logistics industry, the need for a more efficient, secure, and cost-
effective solution that adhered strictly to FIATA’s business rules became increasingly urgent.
The solution
Enhancing efficiency by adopting digital solutions for FIATA Bills of
Lading
To address these challenges, Traza Logistica adopted CargoX’s Blockchain Document
Transfer (BDT) platform, which offers a complimentary service for the drafting and issuance
of electronic FIATA Bills of Lading (eFBL). This digital solution allowed Traza Logistica to
eliminate paper-based templates entirely, enabling the company to draft and issue eFBLs
efficiently while ensuring full compliance with FIATA’s structured data requirements.
The CargoX Platform offers a straightforward, guided approach for entering the necessary
data for eFBLs, significantly simplifying the process. The ability to create templates from
existing eFBLs proved particularly valuable for recurring shipments, where only the quantities
vary. Additionally, the platform’s capability to transfer the document of title from one party to
another within seconds eliminated the need for costly and time-consuming courier services.
This not only allowed for quicker transfers but also provided a broader window for any
necessary post-issuance amendments, which could now be made before the documents
reached the parties involved, avoiding the delays and complications that previously occurred
when amendments were only discovered after receiving the paper copies.
The impact
Revolutionising logistics and reducing money and time cost
The transition to CargoX’s digital solution has delivered substantial benefits for
Traza Logistica:
• Cost reduction: The shift from paper-based FIATA BL forms to digital eFBLs has eliminated
paper and printing costs. Furthermore, sending costs have been reduced from over €50 in
courier fees to just €15.
“In maritime shipping, time is money—and delays mean financial loss! Reducing the time
required to prepare, sign, and send documents is crucial for efficiency, as is ensuring
the timely delivery to avoid potential demurrage costs at the port. The shift to fully
digital issuance and instant global transfer of bills of lading, with enhanced security, is
revolutionising the industry.”
Peter Kern, VP Commercial, CargoX
These case studies collectively demonstrate that the successful digitalisation of commercial
documents and product-related information hinges on the intentional use of global standards
and structured data. By linking different documents and data elements into a cohesive digital
workflow, companies can achieve greater transparency, efficiency, and reliability in their
trade operations.
The opportunity
Addressing the challenge of counterfeit tubes
Precision tubes are critical components used in applications such as boilers, where reliability
and safety are paramount. Tata Steel, a leading producer of these tubes, faced a significant
challenge with counterfeit products. The market saw more tubes sold under the “Tata
Brand” than the company actually produced. This discrepancy posed serious risks. Ensuring
traceability was crucial for addressing liabilities and taking corrective actions, but the
difficulty of marking tubes and the widespread distribution through various channels made it
easy for counterfeiters to forge or fake certificates. This situation undermined customer trust
and potentially jeopardised safety in critical applications. Tata Steel needed a robust solution
to ensure the authenticity of their products and maintain their reputation for quality.
The solution
Implementing secure and verifiable certificates
Tata Steel implemented a blockchain-based test certificate issuance system to combat
counterfeiting and enhance traceability. This innovative solution involved issuing and locking
certificates for the tubes into a blockchain, creating a secure and immutable record that
made it virtually impossible for counterfeit certificates to be created or altered. The system
was designed to integrate seamlessly with Tata Steel’s distribution network, ensuring that
authentic certificates could be verified by distributors and end customers.
The impact
Enhanced trust and traceability in the supply chain
The implementation of the blockchain-based test certificate system had a profound impact
on Tata Steel’s operations and stakeholder trust, offering several key benefits:
• Increased confidence and trust: Distributors could confidently verify that Tata Steel had
certified the material, reinforcing trust in the supply chain, while end customers were
protected from fraud, ensuring they received genuine Tata Steel products.
• Enhanced traceability and efficiency: The blockchain system allowed Tata Steel to quickly
trace materials and resolve any genuine claims efficiently, significantly reducing the time
and resources spent on resolving claims and disputes.
• Reduction in counterfeiting: The secure nature of blockchain significantly reduced the
occurrence of counterfeit products in the market, enhancing accountability and safety.
By adopting cutting-edge technology, Tata Steel positioned itself as a leader in innovation
within the steel industry, setting a new standard for quality control and reliability.
The opportunity
Modernising traditional paper-based document storage
for enhanced data sharing and audit compliance
According to UNCTAD (2017), an average customs transaction involves 40 documents with
200 data elements (30 of which are repeated at least 30 times), indicating that 60–70%
of all data needs to be entered multiple times. For typical import transactions, eight to 10
documents are required, totaling 10 to 15 pages. In addition to the repetitive and cumbersome
processing work, importers must retain import documents for up to seven years for
retrospective inspections.
For major trading companies like Kanematsu Corporation, the urgency of digitising these
traditionally paper-formatted documents, including import permits, waybills, and invoices
necessary for customs clearance, becomes increasingly evident.
The solution
Leveraging blockchain and distributed ledger technology (DLT)
for import document storage
Kanematsu Corporation has taken the first step towards digitising trade since April 2024. The
company transitioned its paper-based import-related documents—such as import permits,
invoices, packing lists, and arrival notices—into digital formats by leveraging blockchain and
DLT, seamlessly integrating with Nippon Automated Cargo and Port Consolidated System to
receive import permits in structured data formats. This integration enables import permits to
be linked with other trade documents, transforming traditional paperwork into searchable
data elements that can be easily consolidated and transferred to stakeholders along the
supply chain. This facilitates real-time data sharing and status updates.
The impact
Reducing costs while boosting efficiency and compliance
• Substantially reduced labour costs associated with printing, filing and storing hundreds
of thousands of paper documents
• Minimised need for physical storage space and related fees
• Achieved higher level of compliance through collectively managed digital documents
• Streamlined document search processes for post-clearance audits by customs and
improved audit efficiency
Before After
The challenge
Future-proofing trade finance operations in a diverse supply chain
A leading multinational corporation based in the Northern Hemisphere faced the challenge
of ensuring that its global trade operations remained efficient and secure in an increasingly
digital world. Despite having transitioned many internal processes to digital systems, the
company’s exchange of critical trade documents still relied on traditional paper methods.
This reliance on paper created delays, increased costs, and introduced risks, especially in
complex, multi-party transactions.
Recognising the need to modernise its approach to trade documentation, the company
sought a solution that could preserve the integrity and reliability of paper documents
while offering the speed and efficiency of digital processes. The goal was to implement
a system compliant with existing legal frameworks that could be easily adopted by all
supply chain participants.
The solution
Migrating document exchange to digital while preserving
user-friendliness and flexibility
To address these challenges, the company partnered with Enigio to digitalise its key trade
documents. Together, they created digital versions of essential trade documents used by
the corporation and its supply chain partners, including Shipping Instructions, Commercial
Invoices, Certificates of Origin, and more. These digital documents were designed to be both
human-readable and machine-processable (see Figure 4), ensuring easy verification and
seamless sharing across the supply chain.
Enigio focused on ensuring that the digital documents adhered to the KTDDE Framework,
which promotes consistency and interoperability across all involved parties. The collaboration
also prioritised making the transition as smooth as possible for all supply chain partners,
ensuring that no additional systems or complex integrations were required.
Through this approach, the company was able to digitalise a complete set of trade finance
documents, including Bills of Exchange, Letters of Credit (LC), and others. The digital
documents maintained all necessary legal attributes while embedding the relevant data
points, making them secure, verifiable, and easily transferable among partners.
• Reduced delays: Transactions are completed faster without waiting for courier services
which used to take one to four days each time documents need to travel between
counterparties.
• Cost savings: Managing digital documents is less expensive than handling paper.
• Simplified processes: The solution integrated seamlessly with the company’s existing
systems, requiring no major changes.
• Enhanced security: Documents are easily verified, reducing the risk of fraud or error.
Figure 4: Six layers of key trade documents by Enigio that suffice various needs
trace:original
“This is testament that Enigio’s trace:original is a solution for digitising all trade documents
with integrity, security and control, whilst adhering to ICC frameworks like the ICC KTDDE.
In addition, trace:original documents enable the document issuers to keep control of the
layout and design of their own documents.”
Patrik Zekkar, CEO, Enigio
The challenge
Widening trade finance gap and the high costs of scaling fintech
solutions
In the ADB Trade Finance Gaps, Growth and Jobs Survey (2023), it was revealed that the trade
finance gap—requests and approvals for financing to support imports and exports—had
widened to $2.5 trillion, with SMEs in developing markets continuing to be the most affected.
This is primarily due to low credit ratings and a lack of collateral for these SMEs when
borrowing from banks and other traditional financiers. For large labour-intensive exporting
countries, the consequences are detrimental, impacting both the domestic economy and the
global value chain.
Fintech companies have risen to tackle this issue. However, those operating across a global
footprint face challenges due to the variety of documents and templates, which significantly
hampers operational processes and incurs high communication costs both internally and
externally. The challenge, therefore, is to drive as much efficiency into the processes as
possible to improve service standards and lower operating costs.
The solution
Standardising transactions for scale and improving efficiency
in supply chain finance
Among supply chain finance fintech companies, Air8 has sought to scale and achieve
cost efficiency through digitalisation and standardisation of operational approaches. As
a fintech initiative under Li & Fung—a global supply chain orchestrator which offers end-
to-end services for all stakeholders in the consumer goods industry, Air8 has strategically
standardised their transactions within the Li & Fung ecosystem using a single template and
outsourced processing activities. The standardised format used by Li & Fung for invoices,
purchase memos, etc., greatly reduces the need for manual intervention, especially at the
onset of a new financing relationship within the ecosystem.
As the number of clients on e-commerce platforms grows, Air8 maps out their outreach and
connects with them via API. Since electronic points of sale (EPOS) and e-invoices on these
platforms are digitally native, the need for format recognition is eliminated, greatly improving
the overall turnaround time in processing transactions.
Air8 also relies on the Zhong Deng website in China for the electronic registration and
verification of receivables. This central repository is useful as a form of risk mitigation
against duplicate financing or fraud. The idea of a standardised digital central repository
with verifiable origins will be very valuable in driving commercial opportunities and funding
accessibility to markets.
Standardisation:
• Refer-back count: Transactions outside the Li & Fung ecosystem had approximately
six times more refer-backs due to document discrepancies compared to Li & Fung
transactions, with 38% of transactions outside the Li & Fung ecosystem being referred
back versus only 6% for Li & Fung transactions.
• Average rounds of rectification: Transactions outside the Li & Fung ecosystem required
more rounds of rectification, averaging 2.3 rounds compared to one round for Li & Fung
transactions.
Digitalisation:
• Eliminating effort for data entry: Digitising paper invoices takes approximately 10 minutes
each. Eliminating this step could save 333 man-hours per month if 2,000 invoices are
processed, equating to the workload of two operational staff.
• Reducing time-to-money: The time gap between uploading trade documents and
availability for financing is eliminated with digital documents, improving the client
experience and reducing the time-to-money.
• Removing need for manual validation: Digital platforms save time by eliminating the need
to verify the authenticity of scanned or paper copies of orders and delivery statuses.
Validating points of sale and invoices takes approximately three minutes per transaction.
With 2,000 invoices processed monthly, 100 man-hours would be required for validation.
Document
User Submission
Rectification Finance Request
Document Check
AIR8 Genuineness
Digitization of
Genuineness of
Receivables
Disbursement
Operations Check
Document
Transaction
Approval
~ 40 Minutes
~ 3 Minutes ~ 10 Minutes
D[#3] • Saved for digitally native D[#1] • Saved for digitally native
documents (E.g. E-commerce) documents (E.g. E-commerce)
The challenge
Ensuring accurate data before order placement from retailer
to manufacturer
In the early 1990s, NeXTRADE faced the task of standardising and aligning company and
product data between a major national division of a global food manufacturer and two
major food retailers in Australia. The transition from paper and fax to Electronic Data
Interchange (EDI) revealed significant issues with the quality of existing digital records. There
were inaccuracies in company identification details, product data, and the application of
barcodes to physical products at both retail and trade levels.
The solution
Auditing master data and correcting misalignments
To address these challenges, NeXTRADE initiated a comprehensive data cleanup and
alignment process. The food manufacturer conducted an extensive audit of its product
master file and developed software and scanning tools to verify 1,200 warehouse items.
This audit uncovered significant misalignments, prompting an initiative to align barcoding
with product records and relabel items as necessary. NeXTRADE ensured that company
and product data, as well as barcode applications, were accurate before the first order was
placed. Additionally, they aligned customer buyer files with supplier seller files, traditionally
maintained manually from sales brochures, to streamline operations and reduce errors
throughout the supply chain.
Custom software was created to analyse three years of sales history, providing reconciliation
files to retailers who updated their records accordingly. Despite using different digital
standards and secure networks, the manufacturer developed customised software to
handle these variations. Once the data was clean and barcoding accurate, a test order
was processed flawlessly, allowing the new EDI system to go live. The digital EDI system ran
parallel with the paper-based system for 12 months, and within three months, it had proven its
superiority in accuracy and completeness.
The impact
Solid time and costs savings with improved delivery performance
The alignment of master data between the food manufacturer and retailers resulted in
tangible improvements:
• Time saving: Eliminating manual order correction efforts saves an estimated 10% on order
product number corrections.
• Optimised handling: Ensuring order accuracy reduces incorrect warehouse picks and
shipments, saving 15% on logistics costs due to fewer returns and double handling.
The EDI implementation between the major food manufacturer and retailers led to the need
for company and product data verification, ensuring accuracy and quality of product master
data and barcode applications, minimising errors and associated costs, and facilitating
smoother transactions and better collaboration.
Today, after three decades of centralised third-party solutions for trade master data
verification, the Web3.0 decentralisation approach, including artificial intelligence, offers
the possibility of verifying master data at the source. This data can be discoverable and
reused by authorised trading parties and authorities, ensuring continuous data integrity and
operational excellence.
In the dynamic landscape of global trade, the ability to navigate cross-border regulatory
compliance efficiently is a key determinant of competitiveness. As trade barriers evolve and
markets become more interconnected, the public sector’s role in crafting enabling policies
and fostering digitalisation is crucial to ensuring that businesses—especially SMEs—can
thrive in this complex environment. By embracing standardised processes, leveraging digital
tools and partnering closely with the private sector, governments can streamline compliance,
reduce costs, and support the global competitiveness of their economies:
The opportunity
Facilitate interoperability of data traditionally submitted in paper
forms at regional level
For a tightly integrated trading bloc, a digital platform harmonising business processes,
technical solutions, and legal frameworks has long been awaited. Given the volume and
frequency of transactions between ASEAN Member States (AMS), the traditional way of
obtaining, preparing, and submitting documents in paper forms to multiple places or systems
has incurred massive costs and time losses for traders. With National Single Windows (NSWs)
enabling e-submission of all documents at once, the ASW can facilitate interoperability of
these data at the regional level.
The solution
Combining technical protocols with global standards of electronic
documents
ASEAN has made collaborative efforts in standardising trade-related data and creating
uniform rules for more than a decade. The vision of building a platform—the ASW—for trade
information sharing across ASEAN was first initiated in 2005. It became fully operational when
all 10 AMS established their respective NSWs and were ready to connect the systems in 2019.
In its development, ASEAN has agreed on technical protocols for end-to-end business
processes through the ASW Steering Committee, which includes representatives from
all AMS. Regarding standardisation, the data format of each electronic document was
developed based on relevant standards developed by organisations such as the United
Nations Centre for Trade Facilitation and Electronic Business (UN/CEFACT), World Customs
Organization (WCO), and International Plant Protection Convention (IPPC), and was agreed
upon by all AMS before starting the exchange via the ASW. Legally, ASEAN signed the
Protocol on the Legal Framework to Implement the ASW in 2015, identifying the necessary
legal requirements to facilitate the exchange of electronic documents within the ASW
environment. This protocol was fully ratified by all AMS in 2017. Lastly, governments have
collectively promoted capacity building for customs officials and stakeholders to facilitate
the reform.
The list keeps expanding, and to date, ASW has significantly reduced transaction times and
costs for the private sector, streamlined processes, and encouraged greater utilisation of the
ATIGA. Over time, the number of ATIGA e-Form D submissions increased from 500,000 in 2019
to over 1 million in 2022, resulting in an estimated saving of 6 million business operation days
and cost savings of $150 million compared to using hard-copy documents.
ASEAN
National National
Single
Single Single
Window
Window Window
Network
“In Indonesia, the ASEAN Single Window has primarily been used for the electronic exchange
of Certificate of Origin data under the ASEAN Trade-in Goods Agreement, replacing manual
documents. As global trade accelerates, this solution holds the potential to facilitate the
exchange of a broader range of trade documents. By simplifying trade administration
processes, the ASEAN Single Window will drive significant savings in cost, time, and energy.
Our goal is to expand the utilisation of this platform to encompass other trade documents
within ASEAN and various Free Trade Agreement schemes”.
Mr. Dedi Abdul Hadi, Deputy Director of Partnership Directorate, Indonesia National Single
Window Agency
The opportunity
Enhancing Dubai’s status as a global trade hub and strengthening
Dubai’s competitiveness with cutting-edge digitalisation
Trade+, an advanced digital solution designed to streamline the issuance of Delivery
Orders (DO), is drastically reducing processing time and significantly boosting supply chain
efficiency. The Delivery Order is a pivotal document in the import process, officiating the
transfer of cargo ownership from carriers to Beneficial Cargo Owners (BCOs). Traditionally,
this process has been bogged down by manual steps ranging from authorisations, exchange
of documentation, to verification and payments—all of which are time-consuming and
prone to errors. According to the World Bank, the process can take anywhere from 4 to 48
hours, leading to costly delays and inefficiencies in trade. These inefficiencies risk negatively
impacting Dubai’s competitiveness as a trading hub leading to poor customer experiences.
The solution
End-to-end digitalisation with Trade+ (digital DO)
The Dubai Trade Single Window, the region’s leading single window platform for cross-border
trade and logistics solutions is hosting services operated by Trade+ —a groundbreaking
platform that fully digitalises the delivery order (DO) issuance process. This integration
ensures a frictionless customer experience, streamlining operations for all stakeholders in
local Sea and Air container shipments.
1. Agents digitally submit the bill of lading 4. The digital delivery order (DDO) request
and invoice information. is verified and approved by the agent,
and a DDO is automatically generated,
2. A digital cargo arrival notice is instantly with information seamlessly passed
sent to the notifying party. to customs to process/expedite the
declaration process.
3. The user logs into the Dubai Trade
Single Window to use Trade+ services,
reviews bill of lading and invoice
charges, completes necessary details,
uploads documents, makes an online
payment, and receives instant payment
confirmation.
The digital DO adoption rate exceeds 99%, with more than 65% of payments made digitally.
This has led to an 80% decrease in processing time. Furthermore, the platform has processed
invoices worth over 2 billion AED.
80%
reduction in time
99%
digital DO adoption
65%
online payment
adoption
“The TRADE+ (Digital Delivery Order) platform is a game-changer in the Trade and Logistics
sector in Dubai, driving unparalleled transparency, accountability, and competitiveness.
This digital innovation is an addition to our relentless commitment to revolutionising trade
through cutting-edge digitalisation, in perfect alignment with Dubai’s Economic Agenda D33.
By seamlessly integrating key supply chain stakeholders and streamlining operations through
our Single Window, we’ve not only amplified trade efficiencies but also played a pivotal role
in propelling Dubai’s non-oil foreign trade to new heights.”
Mohamed AbuHamra, Chief Operating Officer, Digital Technology, DP World GCC
The opportunity
Addressing costly and complex information gathering for SMEs
entering global markets
For SMEs entering global trade, accessing information on foreign market requirements
can be both costly and complex. Many firms, lacking logistics and compliance resources,
resort to hiring additional labor or outsourcing, which increases costs and puts them at a
disadvantage. Information on export/import routes, estimated trade costs, and customs
requirements is often scattered and based on individual firm experiences. According to
the World Trade Report (2016), the difficulty in obtaining information on foreign market
regulations is a significant barrier for SMEs, especially in developing countries.
The solution
Leveraging artificial intelligence and machine learning to simplify
market requirements
DHL has addressed the challenge of facilitating trade by systematising information through
a digital platform. In June 2024, DHL upgraded its Trade Automated Service to the My
Global Trade Services platform (MyGTS), providing new features to assist businesses in
accessing new markets. MyGTS is an online self-service portal that allows users to easily
retrieve customs information to pre-plan shipments. It incorporates artificial intelligence
and machine learning to provide estimated duties/taxes, which are included in the landed
cost of different trade lanes. The platform also includes a “trade lane comparison” feature
that enables businesses to reference existing customs requirements between exporting and
importing countries or territories. This empowers companies to make well-informed decisions
when planning a market expansion strategy, maximising efficiency and helping them gain a
competitive advantage.
The impact
Empowering businesses with reliable information to define go-to-
market strategies
Systematising trade information has empowered SMEs to better compete in the global market
alongside larger companies. With trade lane comparison, businesses can identify routes
offering the most favourable import and export conditions, leading to potential cost savings
and increased profitability. The pre-shipment plan functionality, including HS code classification
options to users, reduces clicks by up to 50%, saving valuable time for fulfillment operations.
For exporters:
• Stay informed about export and import customs requirements for products they wish to
ship to destination countries or territories.
• Define go-to-market strategies and strategically position themselves in new markets.
Overall:
• Aids in market penetration and reduces reliance on single-sourcing locations.
• Supports corporate globalisation trends, providing SMEs with tools to navigate overseas
markets and expand their international presence.
1 2 3
227
countries and territories
#2: Get the right tariff codes for shipments Benefits for us and the customers
Tariff codes are essential for getting the shipment through customs. Our Tariff Code • MyGTS can be used by DHL stakeholders or our customers
Finder helps to identify the potential options of import and export tariff codes with a few • MyGTS enables users to be aware of estimated costs which can
clicks. help customers with their pricing plans and importing / exporting
decisions
#3: Understand import and export requirements
• Adobe analytics key metrics reporting is in place
Check individual export and import requirements. Reduces unwelcome surprises for
you and your customers • Market integration to investigate possible sales leads is active
“Companies including SMEs are doing what they can to boost business resilience and global
presence. However, SMEs tend to be impeded by the intricacies of trade regulations and
processes, slowing down their expansion plans. The new trade lane comparison capability
helps SMEs enhance their understanding about customs requirements and landed cost. It
aligns with our commitment to providing innovative solutions to help SMEs lower major trade
barriers and become more confident in cross-border trade activities.”
Yung C. Ooi, Asia Pacific Senior Vice President for Commercial, DHL Express
The opportunity
Overcoming the challenge of harmonising metadata schemes and
public-private collaboration
While many countries have adopted customs bond systems and promoted e-bonds,
harmonising metadata schemes for sharing among the bond principal (importer), obligee
(customs), and surety (insurance company) remains a major hurdle. Additionally, fostering
collaboration between the public and private sectors is challenging. For example, the US
converted paper bonds to e-bonds in 2015, involving two systems: the US Customs and Border
Protection (CBP)’s Automated Commercial Environment (ACE) for bond submission, and
the bond issuing system managed by surety companies/surety agents. Due to the lack of
integration between these systems, brokers often face challenges in establishing a seamless
connection, resulting in redundant data entry and procedures.
The solution
Streamlining e-bond processes for brokers by facilitating more
efficient data exchange
Roanoke Insurance Group Inc. was instrumental in the development and deployment of
electronic customs bonds in 2015. By developing the bond issuing platform FastBond™,
Roanoke enabled customs brokers to file bonds electronically with response times measured
in seconds. To avoid unnecessary back-and-forth between systems, Roanoke integrated
FastBond™ with customs broker, facilitating efficient data exchange between brokers and
CBP. Roanoke collaborated with several major customs broker software to create seamless
integrations with FastBond™, eliminating the need for duplicate data entry.
The impact
Enhanced efficiency, reduced errors, and improved client retention
for customs brokers
The advantages to all stakeholders in the import process are significant and measurable.
• Seamless online bond management: US and Canadian customs brokers can issue
and manage various bonds online, streamlining the process and improving efficiency.
Integrating with customs broker software improves control over workflow, reduces data
errors, and allows seamless bond transactions.
• Simplified filing: Transitioning from paper to e-bonds in the US has made the bond filing
process faster and more efficient, aiding in the digitalisation of customs broker services
and improving customer experience for importers.
1
Customs
Broker requests Surety
bond by approves
sending data bond and
to surety sends data
to customs
3
Steps
2
3
Customs accepts
bond and notifies
surety and
customs broker
In a very simple illustration, the surety client (usually customs broker) enters/transmits bond
data to the surety/surety agent. The surety/surety agent sends the required data to CBP and
a response is sent back to the surety/surety agent from CBP.
“The development of eBond for customs bonds simplified the process of filing paper or PDF
bonds with CBP allowing our staff to better serve our clients. The paper-based process would
take weeks to have a bond processed. With eBond, we learn within minutes that the bond is
on file. “
Jennifer Rome (Vice President) and Colleen Clarke (Senior Vice President), Roanoke
The opportunity
Accelerating trade digitalisation to keep pace with trading
partners
The global shift towards digitalisation is evident as companies across the supply chain
adopt new technologies for faster and safer trade. Beyond these stakeholders, civil society
plays an indispensable role in driving progress and advocating for reshaping the future of
international trade. According to the World Economic Forum (2023), SMEs account for more
than 90% of businesses and over 50% of employment worldwide. However, their participation
in international trade is limited, with little influence on promoting changes that reverse
traditional practices. This reluctance to change stems from various internal and external
factors. For SMEs, it involves reallocating funds and restructuring business strategies. In many
countries, the environment may lack supportive legal frameworks, technical infrastructure,
and financial accessibility. Thus, the civil society aims to push for government capacity
building, providing the necessary conditions for SMEs to accelerate the transition.
One significant focus for many governments is establishing a Single Window system, allowing
individual data elements required for trade-related compliance to be submitted only once.
• The United Nations Economic Commission for Europe (UNECE) detailing the Single
Window concept in Recommendation 33;
• The Trade Facilitation and E-Business UN/CEFACT Business Requirements Specification
on Data Pipeline Carrier outlining and standardising the information entities of the Data
Pipeline Carrier, based on the Multi-Modal Transport Reference Data Model;
• The ICC DSI KTDDE initiative identifying the individual data elements required for 36 trade
processes and associated documents across the supply chain.
Despite the existence of these standards, a gap remains between the theoretical framework
and ground-level implementation. For instance, in the most recent survey on ease of
crossing the border in 2020, Australia ranked 106th globally, down from 27th a decade
earlier. The industry is concerned that Australia’s border-crossing procedures have not kept
pace with trading partners and are inconsistent with its commitments to trade facilitation
and digital economy approaches outlined in the WTO Trade Facilitation Agreement (TFA)
and various bilateral and regional trade agreements. In 2021, the Australian Government
created the Simplified Trade System Taskforce to address industry concerns and propose
reforms to enhance Australia’s international competitiveness. However, issues such as
coordination among government agencies and low SME access to the Single Window remain
unaddressed, as highlighted by the UN Global Survey on Digital and Sustainable Trade
Facilitation (2023).
• About 70% of the data elements are used by the government, and 30% are used
exclusively by the private sector.
• 77% of data elements needed for a customs declaration occur in the initial stages of
a commercial trade transaction.
• 17% of data elements are related to government-issued export/import licences or organic
certifications, obtained before the trade event begins. Including Certificates of Origin (issued by
the government or approved bodies). These account for 90% of the 77%. This has implications
for the “tell-us-once” approach required for Single Windows, as the data has already been
sought and acquired through government processes before the customs system is involved.
• 23% of the data elements needed for a customs declaration occur in the logistics stages
of the supply chain or direct engagement with customs processes, such as advanced
rulings, customs bonds, etc.
The impact
Reduced paperwork and preparation efforts could bring
thousands to millions in savings
As nations strive to implement or improve Single Window systems, the key question is: what
is the model for a Single Window in the 21st century? UNECE Recommendation 33 provides
guidance, stating that a Single Window is not merely an IT system but a system that “aims
to expedite and simplify information flows between trade and government and bring
meaningful gains to all parties involved in cross-border trade.”
The KTDDE initiative identifies the data elements and their locations within the supply chain,
supporting the creation of a data pipeline necessary for commercial transactions. This
approach eliminates the need for data to be repeatedly sought by government agencies and
commercial partners. Additionally, UN Recommendation 49, the UN Transparency Protocol,
offers a method for data to be “pulled” from its location within the common systems that
businesses use, rather than being “submitted” to a government agency or other user. Combining
the insights from KTDDE with UN Recommendation 49 offers a significant enhancement to the
vision of a Single Window fit for the 21st century where paperless trade becomes a reality.
Reduced paperwork and preparation efforts can translate into substantial savings for businesses.
In the fast-paced world of global trade, the digitalisation of financial services and the
implementation of robust fraud prevention mechanisms are crucial for ensuring secure,
efficient, and transparent transactions. As businesses increasingly rely on digital platforms
to manage trade finance and mitigate risks, the integration of innovative technologies and
standardised data has become essential for maintaining trust and competitiveness in the
financial ecosystem:
• Hong Kong Monetary Authority (HKMA): trade finance operations with HSBC
Developed the Commercial Data by using eBL under Letters of Credit
Interchange (CDI) to streamline loan (LC), reducing turnaround times and
approvals for SMEs by enabling secure, operational costs, with 46% of its total
consent-based data sharing, improving volume processed electronically by
speed, accuracy, and access to finance. September 2023.
The opportunity
Enhancing consent-based data infrastructure to facilitate trade
data sharing at scale
Lack of digital infrastructure has always been a significant hindrance to fulfilling the
digitisation of trade. In October 2022, the HKMA took the initiative to launch the CDI, a key
initiative under ‘Fintech 2025’ strategy, aimed at enhancing Hong Kong’s consent-based data
infrastructure. This infrastructure facilitates data sharing and opens up more opportunities
for fintech solutions.
The solution
Joining up digitalised trade declaration data with banks’ loan
assessment data needs
By joining CDI as a data provider, Tradelink—Hong Kong’s pioneering provider of Government
Electronic Trading Services—can securely share digitalised, standardised and structured
trade declaration data with banks, with the consent of its clients. This minimises the need for
SMEs to consolidate and submit paper-based supporting documents to banks. The digitalised
data from Tradelink provides banks with insights into the trade value and operational scale
of SMEs, enabling better understanding of their current operating conditions and business
prospects, thereby streamlining the loan approval process.
“We are delighted to participate in HKMA’s CDI initiative, sharing our customers’ trade
declaration data with banks to facilitate loan services for SMEs that otherwise struggle to
access such services. We are pleased to witness the benefits this brings to our customers
and anticipate sharing more alternative data to create further value for the entire Hong
Kong trading community.”
Tommy Yuen, S.B.S. Chief Executive Officer-designate, Tradelink Electronic Commerce
Limited
“Applying for a loan through CDI makes documentation and processes much simpler, and
there is no need to provide collateral.”
Johnny Mak, Founder and CEO, KICKS CREW
The opportunity
Improving cash flow and boosting trade volumes for traders
in the India-UAE corridor
Trade volume is on the rise after India and the UAE signed a contract for a trade corridor.
However, this deepened cooperation has not been well supported by faster digital
infrastructure. Typically, when a trader in Nashik, India, exports fruits and vegetables to
the UAE, the trader must pay local farmers upfront due to business requirements, while
the payment terms with the UAE buyer are 15 days from the shipment date. This creates a
cash flow gap and restricts the number of trades. Constantly using personal funds leads
to financial strain and reduced opportunities. The root cause of these issues is that the
movement of trade documents through couriers takes too long.
The solution
Adopting standardised digital documents, digital identity
and interoperable frameworks
XDC Trade Network has addressed this by adopting digital methods. XDC aligns with
UNCITRAL MLETR guidelines and offers a solution to create any trade document in a digitised
format recommended by the KTDDE Framework. It has partnered with Credore, an IT
infrastructure provider in India, to issue e-documents such as Promissory Notes, BLs, purchase
orders, commercial invoices, and shipment booking documents, etc. With this shared data,
XDC Trade Network creates a marketplace for shippers to present these trade documents
and seek trade finance. These presented documents can be verified over Singapore
Infocomm Media Development Authority’s (IMDA) TradeTrust and other registries by liquidity
providers. Additionally, using the LEI from GLEIF ensures instant verifiability of the companies
and decreases the risk of fraud and misidentification of the parties. Once the documents
are verified, the exchange of documents for trade finance is completed securely using a
regulated custodian.
Financing Layer
BANK
Trade Documents
Chamber of Inspection
Exporter Carrier Port Importer
Commerce Authority
The opportunity
Modernising Letters of Credit (LC) process to provide seamless
services to clients
The LC process, a cornerstone of international trade, has long been encumbered by
complexities and resultant time outlay. Traditional paper-intensive processes have hindered
banks’ ability to provide seamless and instant services at times to their clients. ICICI Bank—a
leader in digital banking—recognised this challenge and embarked on a transformative
journey to digitalise the LC lifecycle.
Agreement / PO / PI
Buyer Seller
(Import) (Export)
Goods delivered Shipping of goods
9. Buyer gives the 4. Seller sends the goods
shipment documents through the shipper and
to shipper and collects collects proof of shipping
the goods
Shipper
In line with this commitment, ICICI Bank is digitalising its trade finance process by leveraging
many technologies. One among them is Swift’s FileAct, a secure channel which streamlines
movement of document from customer to bank and bank to customer.
The impact
Delivering greater value to clients while enhancing operational
excellence
By adopting an array of digital solutions for digitalising LC transactions as above, ICICI Bank
has been able to:
“ICICI Bank has a rich legacy of leveraging the latest technology to bring in new paradigms
in cross-border banking. We have leveraged several technologies including Swift’s
FileAct to digitise and streamline the paper-intensive LC transactions. Collectively, these
initiatives have simplified our LC processes, reduced turnaround time and enhanced
customer experience. We believe these improvements are valuable contribution to making
international trade more efficient.”
Anubhuti Sanghai, Head Transaction Banking, ICICI Bank
The opportunity
Modernising trade finance for enhanced efficiency and cash flow
As a global mining leader, Vale aimed to digitalise their Documentary Credits (DCs) to
improve document security, operational and cash flow efficiencies. Based in Malaysia,
Vale’s Global Trade Finance handles all receivables related to documentary credit collection.
Recognising the need for safer documentation flow, quicker turnaround times and better
cash flow management, Vale sought a digital solution that could:
The solution
Digitalising DC transactions with electronic presentations
To overcome these challenges, Vale partnered with HSBC and other banks to implement
electronic presentation under DCs using ICE Digital Trade (IDT), formerly known as essDOCS.
Bringing clients and convincing buyers in adopting the new flow and navigating competitive
and regulatory landscapes were significant hurdles. However, a robust digital solution and a
strong partnership with HSBC ensured a smooth transition and successful implementation.
By September 2023, 46% of Vale’s LCs received were processed electronically. This shift not only
enhanced operational efficiency but also demonstrated the effectiveness and reliability of
innovative digital solutions.
“The digital transformation of our LC transactions has significantly improved cash flow and
operational efficiency. This partnership with HSBC has been instrumental in achieving our
digital adoption goals.”
Bruno Sales, Finance Services General Manager, Vale
“HSBC Global Trade Solutions has been instrumental in the end-to-end digitisation of
Documentary Credits globally. We are delighted to be a trusted partner for our clients,
supporting their digitisation ambitions and to bring efficiencies to their businesses.”
Venkatraman P, Managing Director, Head of Products and Propositions—Asia Pacific &
Global Head of Core Trade, GTS, HSBC
The opportunity
Tackling trade fragmentation using digital tools
The African Continental Free Trade Agreement (AfCFTA) is a transformative initiative,
representing one of the largest free trade areas in the world, with a market of 1.4 billion
people and a combined GDP of $3.4 trillion, which could significantly reshape Africa’s trade
and economic landscape. It aims to unlock significant economic potential, increase Intra-
African trade, and position Africa as a key player in global commerce. However, to fully
realise these benefits, Africa must overcome key trade barriers such as fragmented markets,
complex trade processes, limited access to finance, and diverse regulatory environments.
For many African businesses, particularly SMEs, these challenges pose significant barriers to
engaging in cross-border trade. The need for unified and streamlined processes to reduce
costs, improve access to markets and financing has become increasingly critical. The Africa
Trade Gateway (ATG), developed by the African Export-Import Bank (Afreximbank) and in
collaboration with the AfCFTA, addresses these needs.
The solution
Streamlining trade: B2B commerce, due diligence, market
intelligence and access to financing
The ATG is a trusted trade ecosystem designed to support end-to-end trade transaction,
making it easier for commercial banks, their customers and other trading businesses across
and out of Africa to connect, trade, and grow. The ecosystem leverages comprehensive and
evolving digital trade-enabling products and services which include:
3. ATG for market intelligence (TRADAR)—provides businesses with vital market insights,
including trade flows, investment opportunities, and regulatory information, empowering
them to make informed decisions, identify new opportunities, and strategically plan their
market expansion.
5. ATG for supply chain finance solution—Afreximbank Tradelink compliments the ATG and
enables SMEs to benefit from better financing terms by leveraging the creditworthiness of
large corporate buyers in partnership with Afreximbank and local banks, ensuring liquidity
and supporting business growth without cash flow constraints.
6. Digital solutions for payments—powered by the Pan African and Payment Settlement
System (PAPSS) to simplify cross-border payments by enabling instant transactions in
local currencies, reducing the complexities and costs for businesses to operate across
Africa’s diverse markets. It is designed to effect instant payments in local currencies and
use Central Banks or Commercial banks as settlement agents. PAPSS connects Central
Banks, commercial banks, payment services providers, and governments to streamline
intra-African trade, making it faster, more affordable, and more inclusive. Currently, the
PAPSS network includes 14 Central Banks, 11 switches, and over 130 commercial banks
across Africa.
The impact
Empowering more participants in trade
The ATG is transforming how trade is conducted across Africa by addressing key barriers to
intra-African trade and directly supporting the implementation of the AfCFTA. Its impact is
evident in several areas:
“The ATG’s ‘one window’ approach is not just transforming trade processes; it is a strategic
move by Afreximbank to build a robust digital future, empowering commercial banks, their
clients (importers and exporters) and other cross-border trading entities to harness the
unprecedented market opportunities created by the AfCFTA fully. By simplifying interactions,
fostering trust, and reducing operational costs, we’re enabling more businesses to engage
effectively in cross-border trade and investment. Through the ATG, entities can register to
find deals, connect with financiers, and explore new markets seamlessly, thereby advancing
the future of Africa’s trade and economic landscape.”
Haytham El Maayergi, Executive Vice President, Afreximbank Global Trade Bank
The challenge
Delivering tech-enabled, privacy-respecting data sharing to
prevent trade finance fraud
On a global scale, cases of fraud in trade finance are increasing, while limited solutions
and technologies exist to mitigate the risks in the early stages. In 2020 alone, reported trade
finance losses exceeded $10 billion due to fraudulent documents, collateral fraud, and
duplicate financing. Most efforts to tackle fraud have not been tailored to international, cross-
border risks but were designed for closed ecosystems that could only mitigate risk within
narrowly defined digital islands or domestic boundaries.
At the micro level, several challenges exacerbate the issue. First, data privacy restrictions
prevent financiers from legally sharing customer-related information, which complicates
the detection of duplicate financing fraud. Additionally, regulatory differences, internal
practices, and system capability disparities create fragmentation in document information
capture and processing. Because of the lack of standardisation, it is difficult for financial
institutions to agree on the metadata schematics associated with trade documents, leading
to inaccuracies and inefficiencies. Therefore, complex ecosystems and interbank systems
require an interoperable solution that can function with minimal user disruption.
The solution
Combining data standards with API connectivity and digital
identities
MonetaGo developed the first in-production utility for lenders to de-risk global trade finance
by leveraging these components:
• Transforming data: Leveraged KTDDE digital standards, UN/CEFACT and DCSA standards
for trade document schematics.
• Setting up for interoperability: Utilised OpenAPI 3.0 for efficient API connectivity, enabling
vast networks to understand and interact with each other.
• Standardised identity: Advocated for LEI and invested in W3C decentralised identifiers
specifications for future-proofing identity validation across regions.
• Build partnerships with lender networks: Partnered with organisations like SWIFT, enabling
the solution to reach over 11,000 financial institutions worldwide.
• The improved interoperability drastically reduces costs and streamlines data exchange.
Internal data negotiation time has been cut from six months to one week.
• Accurate fraud detection leads to better risk management, allowing financial institutions
to extend more credit and confidently enter new markets.
For example, India’s TReDS platform has achieved a 78%, as of June, Compound Annual
Growth Rate in financing value since 2018. Growing interest from ASEAN, FCI, Afreximbank,
and ADB will introduce digitised solutions into new markets, providing SMEs with greater
access to financing.
Figure 12: Secure financing transaction value in India during 2018 to 2024
Legend:
^2018-2021 transaction
values are estimated
based on actual invoice
volumes and 2022
average invoice values.
*Annualised based on
figures published by
Reserve Bank of India
until June 2024.
“There is substantial opportunity in the Indian trade and receivables market, and the
expanded, global connectivity and capability with MonetaGo’s Secure Financing system
will ensure the opportunity is not lost to fraudsters. The trade community has worked hard
to reduce risk, and this has allowed greater access to funding by MSME’s, a vital part of the
economic ecosystem, and critical to maintaining the ongoing expansion of the trade and
receivables market and year-on-year growth.”
Sundeep Mohindru, Promoter and Director, M1Xchange
As businesses and public sector agencies across the globe embrace the digital
transformation of trade, several key lessons have emerged:
2. Implementation capabilities will likely be drawn from both internal and external
sources: Digitalisation is not a one-size-fits-all process, and often involves a mix of
internal and external resources. Organisations can choose from various strategies:
deploying off-the-shelf solutions for rapid scalability, developing proprietary systems
to address specific challenges, or partnering with technology providers to co-create
customised tools. The choice of strategy depends on factors such as the organisation’s
size, budget, technical expertise, and strategic goals. A nuanced understanding of
available options allows companies to align their digitalisation efforts with their overall
objectives, ensuring a more effective and sustainable transformation.
7. Iterative development and continuous learning will increase the gains over time:
Digital transformation is best approached as an ongoing process rather than a one-
time overhaul. Iterative development—starting with small, manageable projects—
allows organisations to test ideas, refine processes, and scale successful initiatives.
This phased approach reduces risk and fosters a culture of continuous learning
and improvement. As organisations adapt to changing market conditions and
technological advancements, they can build on their successes, expanding digital
capabilities and reaping greater rewards over time.
To help organisations translate these lessons into actionable steps, the following checklist
offers seven key actions that businesses should consider:
1. Identify areas with visible benefits: Where in your organisation can digitalisation
provide the most immediate and visible improvements?
3. Start small: What small, manageable digitalisation projects can you implement to test
your approach and build momentum?
4. Leverage standards: Are you incorporating industry standards into your digitalisation
efforts from the beginning to ensure long-term success and interoperability?
5. Plan for initial challenges: What potential challenges might you face during the early
stages, and how will you address the coexistence of traditional and digital processes?
6. Define success metrics: What specific metrics will you use to measure the success of
your digitalisation efforts, considering your unique goals and challenges?
By addressing these questions, companies can ensure that their digital transformation
initiatives are not only aligned with their strategic goals but are also positioned to deliver
long-term value across the enterprise.
• Upstream firms, such as technology providers and financiers, are increasingly providing
the essential resources and technologies necessary for digitalisation. However, they face
significant challenges in ensuring that downstream companies are both aware of and
able to access their offerings. Market penetration is often limited by the reluctance or lack
of capacity among downstream firms to embrace digital solutions, highlighting a critical
opportunity in building awareness and scaling education.
• Downstream corporates, especially SMEs, stand to benefit immensely from digitalisation.
Yet, many of these companies remain unaware of the available resources and
technologies that could drive their digital transformation. This information asymmetry is
compounded by government inaction, where the absence of favourable policies, legal
frameworks, and investment support acts as a significant barrier. Additionally, the costs
and strategic shifts required for digitalisation deter many firms, particularly when the
benefits are not immediately clear.
• Multinational corporations (MNCs) are in a leadership position to drive digitalisation
within their supply chains. By setting precedents and adopting digital practices, MNCs
can influence smaller firms to follow suit, ensuring compatibility and coherence across the
supply chain. However, this influence is not always effectively leveraged, and smaller firms
may lag behind, creating disconnects within the supply chain.
• International organisations, NGOs, and consultancy firms play a critical role in spreading
awareness and providing technical assistance for digitalisation. Their impact, however,
depends heavily on effective collaboration with governments and the private sector.
Without a unified approach, the efforts of these organisations may be fragmented,
limiting their ability to drive widespread digital adoption.
• Governments have a pivotal role in facilitating digitalisation through the development of
supportive policies, financial incentives, and interoperable frameworks. Enabling policies
and investments in public infrastructures, coupled with effective partnership with private
sector players and international organisations can significantly accelerate impact.
To fully capitalise on digitalisation, businesses must not only focus on their internal readiness
but also engage with the broader ecosystem. Upstream firms, downstream corporates,
MNCs, international organisations, and governments all have pivotal roles to play in creating
a cohesive and effective digital trade environment. For governments, this means continuing
to harmonise technical solutions, streamline legal frameworks, and invest in interoperable
public infrastructures. By aligning with the private sector and international bodies, the public
sector can drive smoother, more efficient cross-border trade, ensuring that digitalisation
efforts translate into tangible economic growth and competitiveness.
The path forward requires a unified approach where each actor not only contributes to but
also benefits from the collective advancement of the digital trade landscape. With concerted
efforts from both the public and private sectors, the full potential of digital trade can be
realised, driving growth, competitiveness, and resilience across global markets.
ICC DSI is deeply grateful for the following organisations and teams who generously
contributed their insights and lessons which made this collection of case studies possible.
Their names are listed in alphabetical order below.