PART 1

APOLOGY LETTER (THƯ XIN LỖI)

Dear Sir/Madam,

I am writing to give my sincerest apology for + V-ing/N

I regret to say that + diễn tả vấn đề. It was not my intention to create such an
embarrassing situation for you. This was due to + The fact that + S + V + O/ N/
V-ing (The reason for this has been that I forgot…). I am coming to + địa điểm next
week, so I + đưa ra giải pháp/ I promise not to let this problem happen again ( Nếu
ko đưa ra giải pháp thì dùng)

I very much regret for the inconvenience has caused to you. Please feel free to let me
know of your thoughts and concerns over this matter. You can reach me at
0935488xxx.

Yours faithfully,

An Ky

LETTER OF COMPLAINT (THƯ PHÀN NÀN)

Dear Sir/Madam,

My name’s An Ky and my phone number is 0935488xxx. Currently I am renting an

apartment number 193.

Phàn nàn chất lượng sp: I am writing to complain about a/an…….which I bought in
your shop last + thời gian.

Phàn nàn dịch vụ: I am writing because I am not really pleased with the quality as
well as the service in + địa điểm.

Body:
- How did you discover the problem? (Phát hiện vấn đề ntn?)

- What was the first inconvenience? ( Bất lợi 1)

- What was the second inconvenience?

- What was the final inconvenience?

- What did you do after you discovered these problems? (Đã làm gì khi phát hiện ra
vấn đề)

- Did you try to do anything to make those responsible to know about the problem?
What are their actions? (Thử liên hệ với người có trách nhiệm để biết vấn đề, Phản hồi
của họ)

- What do you feel about the situation? ( Cảm nhận của bản thân về tình huống này)

Closing

I demand that you refund my money immediately. If you do not refund my money
immediately, I will contact to your owner. (Sản phẩm)

I demand that you replace all the furniture in the apartment. If you do not resolve this
issue for me, I will take back my deposit and not rent the apartment anymore. (Dịch
vụ)

Yours faithfully,

An Ky

LETTER OF APPLICATION (THƯ XIN VIỆC)

Dear Sir/Madam,

My name’s An Ky and my address is at 894 Truong Chinh. With reference to your

advertisement in Top CV issued on May 20, 2024 for the post of marketing staff (vị trí
công việc), I would like to apply for the job.
My name’s An Ky and I am a former student who graduated from Da Nang University
of Economics with a major in business administration in March 2024. I am writing to
ask for you help to write a letter of reference to ABC company

I feel that my qualifications match your requirements as I graduated from Da Nang

University of Economics. My major is marketing. Having already worked as
marketing staff for 1 year I wish that it could be useful for you. One of the reasons
why I am applying for + vị trí công việc is the company has a dynamic and
professional work environment. Another reason is the opportunity to develop my
skills and build a strong professional network.

Another reason is the opportunity to develop my skills and build a strong professional
network. Please find enclosed my curriculum vitae and relevant documents in my
files.

I am looking forward to receiving your consideration soon and hope you set up an
interview for me (có thể bỏ). Please do not hesitate to contact me at number
093488xxx or email [email protected].

Yours faithfully,

An Ky

INFORMAL LETTER (THƯ THÂN MẬT)

Dear Trang,

How are you? Many thanks for your recent letter.

Đưa ra thông tin tốt

● Great news about….

● I thought you might be interested to hear about….

Xin lỗi
I’m really sorry that I forgot….

Lời mời

● I was wondering if you would like to….?

● Would you like to go/come….with me on….?

Đồng ý lời mời: Thank you for your invitation. I’d love to come

Từ chối lời mời: Thank you for asking me to….but I’m afraid I won’t be able to…

Yêu cầu, nhờ giúp đỡ: I’m writing to ask for your help

Cảm ơn/ chúc mừng/ chúc may mắn

● I’m writing to thank you for your hospitality/ your help

● Congratulations on + N/ V-ing
● Don’t worry I am sure you will + V

Đề nghị hoặc đưa ra giới thiệu

● Why don’t you….? How about + V-ing?

● I’m sure you will enjoy…..

Closing

Anyway, I must go and get on with my work. Give my love to your family.

Love,

An Ky

LETTER OF GIVING OPINION (THƯ ĐƯA RA Ý KIẾN)

Dear Sir/ Madam, (Dear Trang nếu đưa ra lời khuyên)

● I hope the following suggestions will be some help to you.

● I would like to give my views on….

Advice: Lời khuyên

 ● I strongly recommend + V-ing/that…
● I believe the best action is….
● You ought to…

Suggestions/ Recommendations: Đề xuất

● I would suggest that….

● I would like to offer one suggestion concerning….
● Another suggestion would be to….
● I would venture to suggest + V-ing

Opinion: Ý kiến

● I agree/ disagree with…because….

● I am against the plan because…..

Closing

● I hope these suggestions will be of some assistance

● I hope you will accept this advice

Yours faithfully,

An Ky

LETTER OF REQUEST (THƯ YÊU CẦU)

Request letters for goods and services

I am writing because I am interested in your advertisement for…..(sold in your

company)

First request:

● I would be grateful if you could….without delay

● I would like to order…from your company
● Could you possibly send me….as soon as possible?
Second request:

● Another thing/ matter I need is….

● Could you also please send me….?

Making reference to hearing from the recipient:

● I look forward to receiving your reply soon

● I lọok forward to hearing from you at your earliest convenience

Closing

● Please call me….if you require further information.

● If you wish to confirm the above with me, you can reach me at number…

Request letters for information

I am writing to ask for further information about….

First request:

● Could you please tell me how long the course lasts?

● I would be very grateful if you could send me information

Second request:

● Another matter I need information on is

● I would also like some help/ information on…?

Making reference to hearing from the recipient:

● I look forward to receiving your reply soon

● I lọok forward to hearing from you at your earliest convenience

Closing

● Please call me….if you require further information.

● If you wish to confirm the above with me, you can reach me at number…
 LETTER OF GIVING INFORMATION (THƯ CHO THÔNG TIN)

Beginning

To inform good news

● I’m writing to inform you that….

● I feel delighted to inform you….

To inform bad news

● We regret to inform you that….

● I feel obliged to inform you….

To response information

● I am writing in response your letter requesting information about….

● I am writing to provide you information about….

Body

First point:

● The first thing I would like to inform you is….

● Firstly, I would like to inform you that….

Further point:

● I would also like to let you know that….

● Another piece of information that might be useful is….
● You might also find the following information useful

Closing

● I hope that I have been able to answer all of your questions

● I look forward to being able to help you again in the future
PART 2
DISCUSS ADVANTAGES AND DISADVANTAGES

In the modern life, từ khóa is an interesting topic that attracts a great deal of public’s
concern. This essay discusses this question from both points of view ( and then I will
give my own perspective on the matter).

Advantages:

On one side of the argument there are people who argue that….has many benefits as
follows:

● Firstly/ The first obvious point is…( giải thích + ví dụ). According to the recent
it has showed that + đưa ra số liệu/ For example/ [Topic] helps/ allows people
us to + V
● Another thing is….( giải thích + ví dụ)

Disadvantages:

On the other hand, there are also a number of disadvantages that must be not
overlooked.

● In the first place,.....( giải thích + ví dụ)

● Moreover,....( giải thích + ví dụ)

Đưa ra quan điểm cá nhân: Personally, I think…..

Closing

In short, this argument has both positive effects and drawbacks as I mentioned above.
I recommend that + N/V-ing

OPINION ESSAY
In the recent years + từ khóa has become increasingly popular to general public.
Many people argue that + đề bài. I totally agree/ disagree for several following
reasons.
Lý do 1: The main reason why I (don’t) believe in this argument is that/ to…. + dẫn
chứng/ ví dụ. For example/ According to the statistics…..
Lý do 2: Another obvious reason is…. + dẫn chứng/ ví dụ
Lý do 3: Moreover,... + dẫn chứng/ ví dụ
In conclusion, for the reasons I mentioned above, I strongly believe that + vấn đề. It is
recommended that + S + V

PROBLEM - SOLUTION/ CAUSE - EFFECT

Problem - solution

It is true that + đề bài. Although there are undoubtedly some negative effects of this
trend, measures can be taken to mitigate these potential problems.

There are many problems relating to this matter. The main/first issue/ problem….(giải
thích/ ví dụ). Second clear problem/ Another problem is….( giải thích/ ví dụ)

However, there are still outstanding solutions to deal with/ solve these problems.

Firstly, a simple solution would be + đưa ra giải pháp 1. A second measure would be
+ đưa ra giải pháp 2

To sum up, it is evident that there are several causes of + vấn đề, and a variety of
great solutions. Personally, I encourage….

Causes - Effects

It is true that + đề bài. This essay will discuss some reasons why this has occurred and
examine the consequences of this worrying trend.

Causes (Nguyên nhân):

The main cause of this problem is….( giải thích/ví dụ)

However, it is not only due to the main cause, but also + Nguyên nhân 2. ( giải
thích/ví dụ)

Effects (Ảnh hưởng):

These changes have had serious effects.

● In the first place,/ Firstly….

● Secondly/Moreover,...

To sum up, it is evident that there are several causes of + vấn đề, and a variety of
great solutions.