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Sastrina Amara - CV 2025

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Sastrina Amara
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13 views1 page

Sastrina Amara - CV 2025

Uploaded by

Sastrina Amara
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SASTRINA

AMARA
Customer Service
Representative

ABOUT ME
CONTACT
My recent experience has focused on delivering exceptional customer
support and copywriting, now I learn advertising as well. I enjoy turning
0851-7119-7679
tricky situations into positive experiences. Let’s connect!
[email protected]
Semarang, Indonesia

EXPERIENCE
EDUCATION Customer Service Representative 2024 - 2025

UPN Veteran Jawa Timur PT. Transcosmos Indonesia


Communication science Proficient in resolving inquiries, addressing concerns, and ensuring
2019-2023 customer satisfaction across various communication channels.
Skilled in navigating ecommerce platforms, processing orders,
managing pre-sales and after-sales issues.
HONOR
Social Media Coordinator 2023 - 2024
Best Presenter Konferensi Media CV. Manna Indo Lakta
Digital 2022
Develop and curate creative content for the company’s social media
Fakultas Ilmu Sosial dan Ilmu Politik platforms (Instagram, Tiktok, and YouTube)
UPNVJT - 2022 Resulting in the development of targeted messaging that increased
23.117 followers in the last five months

SKILLS
CERTIFICATE
Negotiation
Zenius Education 2023 - 2024
Adaptability Skills
Social Media Management Program
Ethical Skills Understanding the framework of social media marketing, auditing
Creative the socmed performance of a brand, include customer service and
social media crisis management, and planning campaigns and Meta
ads
LANGUAGE BNSP 2023 - 2026

Digital Media Planner


Indonesia
Competence of making advertising plans
English Continuously monitoring campaign performance, analyzing data, and
making adjustments to optimize results

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