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15 views27 pages

A3 Ecom

Uploaded by

isbqwertyuiop213
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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E-Commerce

Assignment#3

Submitted By:

Abdullah Rehman | 01-135202-004

Aiza Raees | 01-135202-015

M. Ahsan Manzoor | 01-135202-044

M. Rayan Mehmood | 01-135202-060

M. Umair Raza | 01-135202-066


Assignment Description:
Exploring Checkout and Order Processes

Topic:
The Checkout and Order Process

Assignment Tasks:

Introduction
A seamless checkout and order process is crucial for e-commerce platforms as it directly
impacts user experience and conversion rates. Efficient and user-friendly processes can
significantly reduce cart abandonment rates, enhance customer satisfaction, and encourage
repeat business. This assignment examines the checkout and order processes of five prominent
e-commerce platforms: Amazon, eBay, Daraz, Emart, and OLX, providing detailed descriptions
and screenshots for each.
Amazon Checkout and Order Process
Step-by-Step Description
1. Adding Items to Cart
 Navigate to the product page and click "Add to List."
 Screenshot:
2. Review Cart
 Click on the cart icon to review items.
 Screenshot:

Cart page showing selected items.


3. Proceed to Checkout
 Click "Proceed to checkout" button.
 Screenshot:

Checkout button on cart page.


4. Sign In
 Sign in to your Amazon account.
 Screenshot:

Sign-in page.

5. Shipping Address
 Select or enter a shipping address.
 Screenshot:
Shipping address selection page.
6. Shipping Options
 Choose a shipping method.
 Screenshot:
Shipping options page.
7. Payment Method
 Select a payment method.
 Screenshot:
Payment method selection page.
8. Place Order
 Review order summary and click "Place your order."
 Screenshot:
Order review page with "Place your order" button.
Unique Features
 One-click ordering for faster checkout.
 Multiple payment options, including Amazon Pay balance.
 Real-time order tracking post-purchase.
eBay Checkout and Order Process
Step-by-Step Description
1. Adding Items to Cart
 Select an item and click "Add to cart" or "Buy It Now" for immediate purchase.
 Screenshot:

Product page with "Add to cart" and "Buy It Now" buttons highlighted.
2. Review Cart
 Click on the cart icon to review items.
 Screenshot:

Cart page showing selected items.


3. Proceed to Checkout
 Click "Proceed to checkout."
 Screenshot:

Checkout button on cart page.


4. Sign In
 Sign in to your eBay account.
 Screenshot:

Sign-in page.
5. Shipping Address
 Enter or confirm the shipping address.
 Screenshot:

Shipping address page.


6. Shipping Options
 None.
7. Payment Method
 Select a payment method.
 Screenshot:

Payment method selection page.


8. Place Order
 Review the order and click "Confirm and pay."
 Screenshot:
Order review page with "Confirm and pay" button.
Notable Differences/Similarities with Amazon
 Similar multi-step process but lacks one-click ordering.
 eBay offers auction-style purchases in addition to fixed-price listings.
Daraz Checkout and Order Process
Step-by-Step Description
1. Adding Items to Cart
 Add desired items to the cart from the product page.
 Screenshot:

Product page with "Add to Cart" button highlighted.


2. Review Cart
 Click on the cart icon to review selected items.
 Screenshot:
Cart page showing selected items.
3. Proceed to Checkout
 Click "Proceed to checkout."
 Screenshot:

Checkout button on cart page.


4. Sign In
 Sign in to your Daraz account.
 Screenshot:

Sign-in page.
5. Shipping Address
 Enter or select a shipping address.
 Screenshot:

Shipping address selection page.


6. Shipping Options
 None
7. Payment Method
 Select a payment method.
 Screenshot:
Payment method selection page.
8. Place Order
 Review order and click "Place order."
 Screenshot:

Order review page with "Place order" button.


Distinct Features
 Integration with local payment methods.
 Cash on delivery option widely available.
 Regional promotions and discounts.
Emart Checkout and Order Process
Step-by-Step Description
1. Adding Items to Cart
 Add items to the cart from the product page.
 Screenshot:

Product page with "Add to Cart" button highlighted.


2. Review Cart
 Click on the cart icon to review items.
 Screenshot:

Cart page showing selected items.


3. Proceed to Checkout
 Click "Proceed to checkout."
 Screenshot:

Checkout button on cart page.


4. Sign In
 Sign in to your Emart account.
 Screenshot

Sign-in page.
5. Shipping Address
 Enter or select the shipping address.
 Screenshot:

Shipping address selection page.


6. Shipping Options
 None
7. Payment Method
 Cash on delivery.
8. Place Order
 Review the order and click "Place order."
 Screenshot:

Order review page with "Place order" button.


Unique Aspects
 Loyalty program integration for discounts.
 Subscription services for regular deliveries.
 Detailed delivery scheduling options.
OLX Checkout and Order Process
Step-by-Step Description
1. Selecting Items
 Choose an item and contact the seller directly.
 Screenshot:

Product page with "Contact Seller" button highlighted.


2. Negotiation
 Communicate with the seller to negotiate the price.
 Screenshot:
Messaging interface.
3. Finalize Deal
 Agree on payment and delivery terms with the seller.
 Screenshot:
Agreed terms in messaging interface.
4. Payment and Delivery
 Arrange payment and delivery method directly with the seller.
 Screenshot:
Payment confirmation message.
Comparison with Other Platforms
 No traditional cart or checkout process.
 Peer-to-peer interaction for negotiation and payment.
 Unique model focused on classifieds and direct transactions.
Comparison and Analysis
The checkout and order processes across Amazon, eBay, Daraz, Emart, and OLX reveal a range
of approaches to e-commerce. Amazon and eBay offer comprehensive, multi-step processes
with robust account integration and multiple payment options, enhancing user experience.
Daraz and Emart also follow similar steps but include region-specific features such as cash on
delivery and loyalty programs. OLX stands out with its direct negotiation model, bypassing
traditional checkout processes. These differences impact user experience and conversion rates,
with streamlined and secure processes generally leading to higher satisfaction and more
successful transactions.

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