Napleciak 14
Napleciak 14
Please
follow the instructions carefully.
Your data plan will start on 2025-05-07 (UTC). You can install the
related to your phone number. If unsure, please see our eSIM Quick
Start Guide.
Android: Open the Camera app on your device, and focus the QR code.
You will see a prompt to add a new data plan. Follow the directions on your
device to add the eSIM as a new data plan.
If you cannot scan the QR code, or prefer to activate using a manual code,
please log in to your Maya Mobile Account and click Install near your
eSIM to find the Manual Activation Code.
In the first field called APN, enter "globaldata" without quotes. If there
name is required.
After restarting your device, please wait up to 15 minutes for 4G/LTE data
to start working.
Please note! Your eSIM will only receive data in Brazil. Once you have
enabled Data Roaming for the eSIM, it will activate automatically when you
arrive.
RECOMMENDATIONS
Turn on Low Data Mode (iPhone) or Data Saver mode (Android) to
prevent background data consumption while using your eSIM.
iPhone: Go to Settings > Cellular > Cellular Data Plan. (It may be called
Mobile Service > Mobile Data Plan.) Select the eSIM here when you arrive
in your destination.
Android: Set the eSIM as your Mobile Data SIM when you arrive in your
destination.
Please let us know if you encounter any issues activating your data
plan. We are standing by to assist!
With gratitude,
Maya Mobile Support Team