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Detailed REPORT of iarch CRM

iARCH CRM is a cloud-based, industry-specific CRM solution designed for architecture and interior design firms in India, addressing rising client expectations and competition. It offers features like project management, client engagement, and real-time collaboration, all hosted on AWS for scalability and security. With affordable pricing and tailored modules, iARCH CRM aims to enhance productivity and streamline operations in the architectural sector.

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8 views4 pages

Detailed REPORT of iarch CRM

iARCH CRM is a cloud-based, industry-specific CRM solution designed for architecture and interior design firms in India, addressing rising client expectations and competition. It offers features like project management, client engagement, and real-time collaboration, all hosted on AWS for scalability and security. With affordable pricing and tailored modules, iARCH CRM aims to enhance productivity and streamline operations in the architectural sector.

Uploaded by

mbatm24016
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Detailed REPORT – iARCH CRM

By Dip Deori

(BD INTERN)
iARCH CRM – Powering the Future of Architecture and Interior Design Firms

Introduction
The architecture and interior design industry in India is undergoing a transformation, driven by rising
client expectations, tighter project deadlines, and increasing competition. Amid this landscape, firms
require more than just design tools -they need an integrated, intelligent, and industry-specific CRM
system.
iARCH CRM by Amika Software emerges as a dedicated solution for architecture professionals,
offering a seamless blend of project management, client engagement, documentation, role-based
access, and real-time collaboration -all powered by AWS cloud infrastructure.

Industry Context and Market Opportunity


• Architecture Sector Size (India): Valued at INR 20,000+ Cr, expected to grow with the
infrastructural boom and real estate expansion.
• Hotspot Regions:
• Nagpur: Emerging real estate and smart city projects driving construction demand.
• Mumbai: India's architectural hub, home to luxury, corporate, and government
infrastructure projects.
• Need for CRM:
• Fragmented project timelines
• Coordination issues among stakeholders (designers, clients, vendors,
contractors)
• Rising need for cloud-based, centralized, and secure CRM systems

Product Overview – iARCH CRM


What is iARCH CRM?
A cloud-based, role-customizable CRM platform specifically built for architectural and
interior design firms. It enables architects to manage projects from blueprint to billing -all
under one intuitive dashboard.

Core Modules and Features

Module
Purpose
User & Role-Based Management Each user has a customized dashboard. Project
Heads define access levels.
Client Management Track leads, manage client profiles, automate
follow-ups.
Project Management Assign tasks, set milestones, monitor deadlines
and budgets.
Document Management Centralized storage with version control and
access history.

Invoice & Expense Tracking Manage billing cycles and record project-specific
expenses.
Track performance, availability, and compliance
Vendor Management
of suppliers.
Time & Activity Logging Track billable hours, monitor staff efficiency.
Analytics & Reports Visual dashboards to track productivity, project
health, and client ROI.
Holiday & Calendar Management Plan workforce around holidays and client
meetings.
HR Tools Manage leaves, staff records, and internal
communication.
Visiting Card Upload & Access Quick client details on-the-go, searchable and
organized.

Key Technology Advantages


• Hosted on AWS Cloud: Ensures scalability, 99.9% uptime, and global accessibility.
• 256-bit Data Encryption: Enterprise-grade security, ensuring full compliance.
• White-Label & SaaS Options: Firms can brand the CRM or use it as a pay-as-you-
go platform.
• User Access Control: Avoid data clutter; streamline collaboration.

Benefits to Architecture & Interior Design Firms


• Increased Productivity: Automate admin tasks like follow-ups, documentation, and billing.
• Better Client Engagement: Keep clients in the loop with live updates and shared dashboards
• Project Transparency: Track real-time progress, identify delays, and address blockers
quickly.
• Mobility & Flexibility: Operate from office, site, or home -the CRM is accessible 24/7.
• Data-Driven Decisions: Use analytics to identify top clients, over-budget projects, or low-
performing vendors.
Competitive Landscape Note:
Competitor Limitation Competitors' iarchCRM
pricing (in Rs) Pricing –
Rs 39,300
Zoho Generic CRM; lacks 31,200
CRM architecture-specific
modules.
Salesforce Expensive; over- 1,02,430
engineered for
smaller firms.
Studio Good for interior 1,11,632
Designer designers, but lacks
construction-side
project control.
ArchiOffice Desktop-based NA
legacy software;
lacks cloud agility.

iARCH CRM wins by offering:


• Industry-specific features
• Role-based customization
• Affordable pricing for Indian firms
• Real-time collaboration for distributed teams

Why iARCH CRM is a Game-Changer


• Tailor-made for Indian architecture & interior markets
• Deployed in growth hotspots like Nagpur and Mumbai
• Aligns with Smart City and Urbanization goals
• Removes communication gaps between designers, vendors, and clients
• Bridges the tech gap for traditionally offline firms

Conclusion
iARCH CRM is not just software -it's a digital transformation partner for architectural and
interior design firms. With its robust cloud infrastructure, tailored modules, and deep
understanding of industry needs, Amika Software is poised to redefine how India’s
architecture community manages its business operations.

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