GRID AUTOMATION PRODUCTS

MicroSCADA X SDM600
Installation Guide
 Document ID: 8DCB000002
Issued: November 2024
Revision: C
Product version: SDM600 1.3.6 and newer

© 2023 - 2024 Hitachi Energy. All rights reserved.

Copyrights
We reserve the right to make technical changes or modify the contents of this document without prior
notice. With regard to purchase orders, the agreed particulars shall prevail. Hitachi Energy does not
accept any responsibility whatsoever for potential errors or possible lack of information in this document.

We reserve all rights in this document and in the subject matter and illustrations contained therein. Any
reproduction, disclosure to third parties or utilization of its contents – in whole or in parts – is forbidden
without prior written consent of Hitachi Energy.

The information in this document is subject to change without notice and should not be construed as a
commitment by Hitachi Energy. Hitachi Energy assumes no responsibility for any errors that may appear
in this document.

In no event shall Hitachi Energy be liable for direct, indirect, special, incidental or consequential
damages of any nature or kind arising from the use of this document, nor shall Hitachi Energy be liable
for incidental or consequential damages arising from the use of any software or hardware described in
this document.

This document and parts thereof must not be reproduced or copied without written permission from
Hitachi Energy, and the contents thereof must not be imparted to a third party nor used for any
unauthorized purpose.

The software or hardware described in this document is furnished under a license and may be used,
copied, or disclosed only in accordance with the terms of such license.

Trademarks

ABB is a registered trademark of ABB Asea Brown Boveri Ltd. Manufactured by/for a Hitachi Energy
company. All other brand or product names mentioned in this document may be trademarks or
registered trademarks of their respective holders.

Guarantee

Please inquire about the terms of guarantee from your nearest Hitachi Energy representative.

Third Party Copyright Notices

List of Third Party Copyrights notices are documented in "OS Licenses Overview" under the installation
directory.

Additional details could be found in the OS License folder under the installation directory.
Disclaimer
This document contains information about one or more Hitachi Energy products and may include a
description of or a reference to one or more standards that may be generally relevant to the Hitachi
Energy products. The presence of any such description of a standard or reference to a standard is
not a representation that all the Hitachi Energy products referenced in this document support all the
features of the described or referenced standard. In order to determine the specific features supported
by a particular Hitachi Energy product, the reader should consult the product specifications for that
Hitachi Energy product. In no event shall Hitachi Energy be liable for direct, indirect,special, incidental,
or consequential damages of any nature or kind arising from the use of this document, nor shall Hitachi
Energy be liable for incidental or consequential damages arising from the use of any software or
hardware described in this document.

Hitachi Energy may have one or more patents or pending patent applications protecting the intellectual
property in the Hitachi Energy products described in this document. The information in this document
is subject to change without notice and should not be construed as a commitment by Hitachi Energy.
Hitachi Energy assumes no responsibility for any errors that may appear in this document.

All people responsible for applying the equipment addressed in this manual must satisfy themselves that
each intended application is suitable and acceptable, including compliance with any applicable safety or
other operational requirements. Any risks in applications where a system failure and/or product failure
would create a risk for harm to property or persons (including but not limited to personal injuries or
death) shall be the sole responsibility of the person or entity applying the equipment, and those so
responsible are hereby requested to ensure that all measures are taken to exclude or mitigate such
risks.

Products described or referenced in this document are designed to be connected and to communicate
information and data through network interfaces, which should be connected to a secure network. It
is the sole responsibility o the system/product owner to provide and continuously ensure a secure
connection between the product and the system network and/or any other networks that may be
connected.

The system/product owners must establish and maintain appropriate measures, including, but not limited
to, the installation of firewalls, application of authentication measures, encryption of data, installation
of antivirus programs, and so on, to protect these products, the network, its system, and interfaces
against security breaches, unauthorized access, interference, intrusion, leakage, and/or theft of data or
information.

Hitachi Energy performs functionality testing on released products and updates. However, system/
product owners are ultimately responsible for ensuring that any product updates or other major system
updates (to include but not limited to code changes, configuration file changes, third-party software
updates or patches, hardware change out, and soon) are compatible with the security measures
implemented. The system/product owners must verify that the system and associated products function
as expected in the environment in which they are deployed. Hitachi Energy and its affiliates are not
liable for damages and/or losses related to security breaches, any unauthorized access, interference,
intrusion, leakage, and/or theft of data or information.

This document and parts thereof must not be reproduced or copied without written permission from
Hitachi Energy, and the contents thereof must not be imparted to a third party nor used for any
unauthorized purpose.
8DCB000002 Rev. C Table of contents

Table of contents

Section 1 Introduction........................................................................................................ 2
1.1 This manual................................................................................................................................2
1.2 Intended audience......................................................................................................................2
1.3 Document revision history.......................................................................................................... 2
1.4 Related documents.................................................................................................................... 2
1.5 Document symbols and conventions..........................................................................................2
1.5.1 Symbols....................................................................................................................................2

Section 2 Safety information............................................................................................. 4

2.1 Backup copies............................................................................................................................ 4
2.1.1 Taking backup copies............................................................................................................... 4
2.2 Fatal errors................................................................................................................................. 4
2.2.1 Handling................................................................................................................................... 4

Section 3 Installation ......................................................................................................... 5

3.1 SDM600 server installation........................................................................................................ 5
3.1.1 Hardware and software requirements...................................................................................... 5
3.1.1.1 List of supported operating systems....................................................................................5
3.1.2 SDM600 installation procedure................................................................................................ 5
3.2 SDM600 client installation........................................................................................................ 10
3.2.1 Installation of SDM600 certificate...........................................................................................10
3.2.2 Installation of Wavewin application for DR analysis............................................................... 11
3.2.3 Installation of DR Selector Tools for evaluating Disturbance Records................................... 14
3.3 Licensing of SDM600............................................................................................................... 16
3.4 Folder structure........................................................................................................................ 17
3.5 SDM600 upgrade..................................................................................................................... 17
3.6 Uninstall SDM600.....................................................................................................................18
3.6.1 Complete removal of SDM600............................................................................................... 18
3.7 Starting up SDM600 for the first time....................................................................................... 28
3.8 Troubleshooting........................................................................................................................29
3.8.1 Page cannot be displayed...................................................................................................... 29
3.9 Windows Agent configuration...................................................................................................30

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Section 1 8DCB000002 Rev. C
Introduction

Section 1 Introduction GUID-8A9FCC1C-8020-4349-8A80-9F42A2A346BA v1

1.1 This manual GUID-F2F35BDE-00E9-4E7E-BA4A-35647AC85720 v1

The installation guide contains instructions on how to install the SDM600 server and SDM600 client. The
manual provides procedures for licensing, SDM600 upgrade, and troubleshooting the SDM600.

1.2 Intended audience GUID-6053DE35-0AF1-49C2-BCB3-249750132AB9 v1

This document is intended for installation personnel, administrators and skilled operators to support the
installation of the software.

1.3 Document revision history GUID-15EB190E-DAB4-43F5-A0F3-FCE9E5994819 v1

Revision Version Date History

number
A 1.3.3 30.10.2023 Update to enhance the document.
B 1.3.5 29.03.2024 Update to enhance the document.
C 1.3.6 12.11.2024 Update to enhance the document.

1.4 Related documents GUID-2783247B-E50A-4DBC-8BD8-5CF8FD8CF632 v3

Table 1: Related documents

Document name Document ID

SDM600 User Manual 8DCB000001
SDM600 Cybersecurity Guide 8DCB000003

1.5 Document symbols and conventions GUID-EE2DDA74-F449-4560-A2A6-13C99E3F5475 v1

The following symbols and document conventions are used throughout the documentation:

1.5.1 Symbols GUID-1E04FDBF-92FB-4155-B42B-72D0CB1677FF v1

The electrical warning icon indicates the presence of a hazard that could result in an
electrical shock.

The warning icon indicates the presence of a hazard that could result in personal injury.

The caution icon indicates important information or a warning related to the concept
discussed in the text. It might indicate the presence of a hazard that could result in the
corruption of software or damage to equipment or property.

The information icon alerts the reader of important facts and conditions.

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Introduction

The tip icon indicates advice on, for example, how to design your project or how to use a
certain function.

Although warning hazards are related to personal injury, it is necessary to understand that, under
certain operational conditions, the operation of damaged equipment may result in degraded process
performance, leading to personal injury or death. It is important that the user fully complies with all
warning and cautionary notices.

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Section 2 8DCB000002 Rev. C
Safety information

Section 2 Safety information GUID-11CD92DF-9C18-461B-9A5F-61B1467F093E v1

This section has information on the prevention of hazards and taking backups from the system.

2.1 Backup copies GUID-F4AB7473-3BEE-41D6-BCEE-E7F54A8D34E5 v1

2.1.1 Taking backup copies GUID-2B6655EE-E041-4A2C-A8D2-F63F9EDCC95D v1

We recommend taking backup copies before making any changes, especially ones that might have side
effects. Backup data needs to be copied to another place.

Backup copying makes it easier to restore the application software in case of disk crash or other severe
failure where stored data is lost. It is therefore recommended that backup copies are taken regularly.

General best practices for backing up system is to have at least two backup copies. A new backup
is copied over the oldest backup. This way the latest version is always available, even if the backup
procedure fails.

Detailed information on how to make a backup is available in the user manual.

2.2 Fatal errors GUID-DF166F76-B61D-45D4-8E40-4A50A6B72A1A v1

A fatal error is an error that causes a breakdown or a locked situation in the SDM600 program
execution.

2.2.1 Handling GUID-B0F0074E-3AF4-49FC-AB2B-1A916B516C6E v1

In case of a fatal error:

1. Write down the possible error messages

2. Copy the folder Log under SDM600 installation directory
3. Open Event Viewer and look for SDM600 errors under WindowsLogs Application folder
4. Restart the PC where SDM600 is installed

Avoid shutting down the PC by powering off the PC directly as this may cause damage on the
base system file.

Report the program break-down together with the possible SDM600 error messages and the log files
under the log directory to your SDM600 representative.

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Section 3 Installation GUID-2A4F1562-74F1-4418-AFF2-1F67B6593835 v1

3.1 SDM600 server installation GUID-CE18E0B0-4BCC-4E70-8AFF-CAE3D15DCC4B v3

SDM600 server installation provides information that is needed to set up the SDM600 product on a
computer.

SDM600 is a server application and it may interfere with other server applications, for
example, SYS600. If possible, avoid installing SDM600 side-by-side with other server
applications. When this is not possible, be aware of the possible configuration clashes. For
instance, if another web application is already installed on the same PC, the SSL port for the
SDM600 application can be changed using the IIS configuration tool on the PC.

Installing SDM600 side-by-side with other demanding applications (such as SYS600) may
impact the user experience and/or overload the system. If possible, avoid installing SDM600
side-by-side with other demanding applications. If the situation cannot be avoided, make
sure the HW performance criteria are met when installing SDM600 side-by-side with other
applications.

3.1.1 Hardware and software requirements GUID-C1A9A240-3CE8-4C40-9227-D597A8178B2F v3

The SDM600 hardware specifications are similar with recommended specification of supported
operating systems. Notice that SDM600 will run on host with minimal specification, however to ensure
stable and seamless operation, the minimal and recommended hardware requirements are documented
in the SDM600 technical summary.

SDM600 is a server product and designed to run continuously. Therefore, to ensure the
availability of SDM600, it is important to set the power management of the computer to full
performance and without sleep or standby mode to achieve smooth operation.

SDM600 is best deployed on a machine that has continuous operation capability (machine
with server specification).

SDM600 is a server product. It is important to deploy SDM600 on a dedicated PC that fulfills

the hardware requirements mentioned before.

3.1.1.1 List of supported operating systems GUID-906F1216-A55B-4E87-B522-D9409C274FD2 v4

A list of the latest supported operating systems is available in the SDM600 Release Notes.

3.1.2 SDM600 installation procedure GUID-5E85992B-CCF4-44E9-844C-3CF632B77955 v7

The SDM600 installation installs the SDM600 system, including the basic services and
preconfigurations, such as database tables. To install SDM600, click on the SDM600 installer.

It is recommended to restart the computer before starting the installation process.

A restart is mandatory after uninstalling the User Authentication Service (It is called IAM in programs).

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GUID-3DEF35B3-E9BC-4DFA-A324-1C8DFA0388BB V1 EN-US

Figure 1: IAM (User Authenticaion Service) in Control Panel

It is recommended to install the Windows Feature IIS (Internet Information Services) before installing
the SDM600.

• In Windows 10, this feature can be turned on through below options

GUID-4E12E72C-398B-4098-90ED-A65336793116 V1 EN-US

Figure 2: Enabling IIS in Windows Features

• In Windows Server, this feature can be added through below options in the Server Manager.

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GUID-2B64C637-1174-47BE-8D66-6435E4D110CC V1 EN-US

Figure 3: Server Roles

A restart of the OS is mandatory after Installing IIS Feature.

The Principle of Least Privileges should be applied while granting permission for the
applications. Also, the maximum resource consumption should be defined. This should
encompass resource permissions such as CPU limits, memory, network and file system
permissions and application execution and installation.
Hence, consider installing SDM600 in a dedicated virtual machine.

Once the installer is launched, click on "Install System Data Manager SDM600" to start the installation.

GUID-81E00617-8D8D-443E-9E73-6277DDB962A2 V1 EN-US

Figure 4: SDM600 Installer - User Interface

As Microsoft SQL Server 2012 has reached its End-of-Life support on July 12, 2022, to ensure the
safety and security of our products, it has been decided that we no longer support Microsoft SQL Server
2012 starting from SDM600 1.3.1.

As communicated in September 2022, starting from SDM600 version 1.3.1, SDM600 will only support
Microsoft SQL Server 2019. SDM600 is delivered with SQL Server 2019. While updating from an older
SDM600 version, the SDM600 installer will check whether Microsoft SQL Server 2012 is installed for

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SDM600 and if it is still using Microsoft SQL Server 2012, the installer will detect it, display an error
message, and halt the installation process; the installation can be resumed only after removing Microsoft
SQL Server 2012.

Refer to the "MS SQL Server 2019 Migration Workflow" document for extensive guidance on migrating
from Microsoft SQL Server 2012 to 2019.

GUID-4CD033DE-A22D-4C89-A571-57092A9C420D V1 EN-US

Figure 5: SDM600 Installer - Microsoft SQL Server 2012 Check

The following installation dialogs show the installation steps:

GUID-156E91F0-FCC9-4C4D-BEDA-802077D85E92 V1 EN-US

Figure 6: SDM600 Installer - Verify the Folders to Install and Agree on the EULA to Start Installation

During the first installation, the user must configure the initial administrator credentials for SDM600.

It is recommended to use a strong password for the administrator user. As an example, a

strong password contains at least one upper case character, one lower case character, one
number and one special character.
Although there is no enforcement on the password strength for the initial administrator user,
however it is recommended to use strong passwords.

During the installation, if needed, the user must enter a secure password that will be used as a
connection string by SDM600 towards the Microsoft SQL Server database.

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GUID-75F7B3EC-3A6F-451D-9787-D09EFDFE3740 V1 EN-US

Figure 7: SDM600 Installer - Enter Admin credentials and Microsoft SQL Server password

The SDM600 installer will require the user to configure the Microsoft SQL Server database
password either during the first installation of the product (clean installation) or whenever
updating from an older installation where a non-secure Microsoft SQL Server database
password is detected.
Once a secure password has been configured, the installer will no longer prompt the user to
configure one.

LIMITATIONS APPLY!
When configuring the Microsoft SQL Server database passwords for SDM600 instances
belonging to a hierarchical and/or hot/standby system, the configured passwords must
match.
The Microsoft SQL Server database password can be further edited at a later stage from
the Application Administration Tool. Refer to the "8DCB000001 - User Manual" for further
guidance.
When SDM600 instances are configured as hierarchical and/or hot/standby, failing to
configure the same Microsoft SQL Server database password in each SDM600 instance
will cause the data synchronization to not work.

Even though the Microsoft SQL Server database passwords can be edited at a later stage,
make sure to configure matching passwords for all the SDM600 instances that either

1. already belong to a hierarchical and/or hot/standby system or

2. are planned to be configured in a hierarchical and/or hot/standby system.

Enter the required data and click Continue to proceed with the installation.

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GUID-C2F07520-6737-4022-9BBB-22FADDCE16C8 V1 EN-US

Figure 8: SDM600 Installer - Installation Ongoing

The SDM600 installation also installs the database for the system. It is possible to re-use the previously
used database.

After the installation of SDM600 is completed, it is necessary to restart the computer to

ensure all the required services are up and running. Be aware of potential delays in IIS
Service start-up.

3.2 SDM600 client installation GUID-4993629D-D86D-4E2D-A759-E998126579D4 v5

SDM600 is a web application. Any internet browser can be used as a client.

SDM600 has been designed to fully support the latest version of Google Chrome, which is
the recommended browser: make sure to use a supported and up-to-date version of Google
Chrome.

In order to reduce the performance footprint on the SDM600 server, it is strongly

recommended to run the client on a different computer than the SDM600 server.

3.2.1 Installation of SDM600 certificate GUID-412A111E-5E30-44BF-8498-610D8555F2E5 v4

To support the full operation of SDM600 while accessing it remotely, it is important that the SDM600
certificates are installed. This installation ensures that the PC that is used to access SDM600 trusts the
SDM600 application.

To install the SDM600 certificates, open the System Configuration. A pop-up window will appear.
Navigate to the Downloads sections. Locate the entry SDM600 certificates and click on DOWNLOAD
INSTALLER. When the download is completed, run the downloaded file and follow the given
instructions. The SDM600 certificates are available in the "System Configuration", in the "Download"
tab.

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GUID-8A61ADB6-AF57-4FAE-BC32-67A94ADACA5B V1 EN-US

Figure 9: SDM600 certificates

3.2.2 Installation of Wavewin application for DR analysis GUID-82DD1128-F140-4C3A-A865-1A6E668EAAD8 v5

SDM600 includes the Wavewin application for disturbance record analysis.

It is very important to install the Wavewin application on all PCs where users will rely on
SDM600 to perform disturbance record analysis.

Install the Wavewin application in the following way:

1. Navigate to the System Configuration. A pop-up window will appear. Navigate to the Downloads
sections. Locate the entry Wavewin Analysis Tool and click on DOWNLOAD INSTALLER.

GUID-4BDD5369-74B9-4B4E-9D5B-0397A9A8F1AD V1 EN-US

Figure 10: Wavewin Analysis Tool

2. Run the installer and follow the installation wizard instructions:

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GUID-207654BD-FFD3-4F3E-A839-DF6580099176 V1 EN-US

Figure 11: Wavewin Application Installation Wizard

GUID-A0CBF466-9809-4DAF-8795-D519475883AF V1 EN-US

Figure 12: Wavewin Application Installation Wizard - License Agreement

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GUID-ECDE5AB0-B698-4A83-9FC5-9138E33DC5BE V1 EN-US

Figure 13: Wavewin Application Installation Wizard - Confirmation to Start Installation

GUID-F8F63AEC-4D6C-4F35-B700-0000B46E491B V1 EN-US

Figure 14: Wavewin Application Installation Wizard - Installation Successful

3. After the installation is done, click Finish.

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3.2.3 Installation of DR Selector Tools for evaluating Disturbance

Records GUID-8416B633-7BCB-435D-9849-99BCC3979DA7 v3

SDM600 includes the DR Selector application for selecting the desired application for disturbance record
analysis.

Install the DR Selector application in the following way:

1. Navigate to the System Configuration. A pop-up window will appear. Navigate to the Downloads
sections. Locate the entry Disturbance Record Selector and click on DOWNLOAD INSTALLER.

GUID-2742AC26-F6B2-49C9-80E2-18F03C47BCF8 V1 EN-US

Figure 15: DR Selector Installer executable

User can also install the DR Selector application directly from the Disturbance Records tab
by click on the search icon available in and User will be able to see a pop-up and a link to
download the "Disturbance Record Selector".

2. Run the executable file->Click on "Extract".

GUID-93B6D29B-1C5A-45AB-ADC4-EA49630EF8ED V1 EN-US

Figure 16: DR Selector

3. The extraction will be done in the specified directory-> open the DR Selector folder and Run the
"SDM600.DrSelector.exe"

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GUID-31F65B06-B4A2-44F4-B3EF-9387E00E29E2 V1 EN-US

Figure 17: DR Selector tool to select the application use for Evaluate

4. Browse in the DR Selector Configurator -> select the application to be used for evaluating the DR
Files and Click on "Save Configuration".

If the user wants to change the DR selector application, please navigate to the
following folder "C:\ProgramData\Hitachi\", locate the DRSelector folder, execute the
"SDM600.DrSelector.exe" and replace the existing path with new path.

GUID-B0E84355-E836-4162-BF20-66206E7F7745 V1 EN-US

Figure 18: DR Selector Configurator

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By Default the Wavewin.exe application path will be selected by the DR Selector

Configurator, Change the path according the application which should be used to evaluate.
Also if the wavewin application is not installed, please make sure to install the
application(Refer the Wavewin installation steps)

5. Login to SDM600 -> navigate to Disturbance Records-> Select a DR file and click on the Search icon
to evaluate.

GUID-5C6F8235-C07F-4E5E-8932-A6785C0AB7C3 V1 EN-US

Figure 19: Evaluate DR Option

3.3 Licensing of SDM600 GUID-BA6F9C7B-78DF-4726-A163-D79C0C8BFEDB v4

The SDM600 requires a license. The available features are protected by a license file that has a .paf
extension (the file name can be different). The operation of SDM600 itself is controlled by the USB
hardware license key that acts as a hardware based protection key. The .paf file and the USB hardware
license key allow the user to use the software immediately after the installation is completed.

It is important to obtain the SDM600.paf file for SDM600 from your SDM600 sales
representative.

To use SDM600, simply import SDM600 license using a feature in the installation wizard or manually
copy the .paf file received from your SDM600 sales representative to the directory <Root of installation
folder>\ABB\SDM600\paf\. By default, it is located under C:\Program Files (x86)\ABB\SDM600\paf\.

GUID-B1C8BADD-1EB8-43B4-B24B-EF51A2CE85CE V1 EN-US

Figure 20: Import SDM600 License

For the USB hardware license key, insert the license key into the available USB slot on the installed
computer.

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GUID-47592E9C-97E0-4164-9D17-EA700CE48EE5 V1 EN-US

Figure 21: HASP Sentinel License Dongle

An SDM600 USB hardware license key can only be used to run the SDM600 application on
one computer at a time.

Both the hardware dongle and the SDM600.paf license file should match each other. A
mismatch between these two licensing mechanisms leads to the dysfunction of SDM600.

Do not alter the .paf file, as this leads to dysfunction of SDM600.

It is important to ensure that there is only one license paf file in the license directory. If there
exists more than one license paf file in the license directory, SDM600 will not work and a
subsequent error message on licensing error will be shown.

3.4 Folder structure GUID-7C12AA97-1A6A-4DBE-866C-ED404763844F v2

SDM600 is installed to the Program Files folder of your computer:

• C:\Program Files\ABB\SDM600 (on 32-bit Operating System)

• C:\Program Files (x86)\ABB\SDM600 (on 64-bit Operating System)

It is highly recommended not to interfere with or make any unnecessary changes or add
files or folders to the SDM600 folder structure. Any unwanted deviation from the original
installation may lead to SDM600 not operating properly.

3.5 SDM600 upgrade GUID-0EB65AEE-097F-4AB3-AB11-32DCDDC80922 v1

Recommended method of the SDM600 upgrade is to install new SDM600 package without uninstalling
previous version of SDM600. Upgrade process looks very similar to the first time installation.

During the upgrade process, you may be asked for administrator credentials. Please provide
the current administrator login and password.

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3.6 Uninstall SDM600 GUID-EADF4687-B6DC-4FFD-B401-E429D6C04933 v3

In the unexpected event that SDM600 has to be uninstalled, go to Control Panel/Add/Remove

Programs, then select System Data Manager SDM600 and Remove.

Uninstalling System Data Manager SDM600 removes the SDM600 application but not the
database instance and user's database.

3.6.1 Complete removal of SDM600 GUID-514D4846-8299-42E6-8503-EB7E41F9DB47 v6

If a complete removal of the SDM600 is needed, which includes removal of the database instance from
your PC as well, then perform the following:

1. Go to Control Panel/Add/Remove Programs. Double click the System Data Manager SDM600.

GUID-1F8549C8-0928-4F40-ACA6-501178AF4637 V1 EN-US

Figure 22: Uninstalling SDM600

2. The System Data Manager SDM600 installation wizard is displayed. Click Uninstall. The
uninstallation process first asks for user confirmation to uninstall the SDM600. After the
confirmation, the uninstallation process is concluded, and the related SDM600 files are removed.

GUID-4600E252-49C3-45C5-BCB8-182F74AF8AB1 V1 EN-US

Figure 23: SDM600 Uninstall Menu

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The uninstallation of SDM600 terminates all user sessions of SDM600 and any unsaved work
is not saved. It is good to notify the SDM600 users before starting the uninstallation.

The uninstallation of the System Data Manager SDM600 does not automatically remove the
SDM600 database. Proceed further to remove the complete database.

3. Uninstall the Wavewin for SDM600. The uninstallation process first asks for user confirmation to
uninstall the Wavewin Installation for SDM600. Click Yes and the relevant prerequisite files are
removed accordingly.
4. Uninstall the User Authentication Service (Also called as IAM in Programs) instance for
SDM600.

If the database instance of SDM600 needs to be removed completely, perform the following:

1. Click Uninstall on Microsoft SQL Server. In the pop-up window, select Microsoft SQL Server.

GUID-E9BAAA47-2994-4074-92BB-3DFADB37C652 V1 EN-US

Figure 24: Uninstall SDM600 Database Instance - Select Microsoft SQL Server to Uninstall

GUID-6502D1CB-2E98-4E21-93B0-6A45D9D27944 V1 EN-US

Figure 25: Uninstall SDM600 Database Instance - Choose Remove in the Microsoft SQL Server Dialog Box

2. In the next uninstallation window, click OK.

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GUID-A663B639-6608-43BB-90A8-FFAA28E0A154 V1 EN-US

Figure 26: Uninstall SDM600 Database Instance - Click OK to Continue in the Microsoft SQL Server Dialog Box

The OK button is only available when testing has passed. If testing fails, check the
requirements and click Re-run to run another test.

3. In the next window, select the SDMSERVER instance to uninstall. Then click Next.

If there is more than one database instance available, select only the SDMSERVER instance.
If only the SDMSERVER instance is available in the database setting, it is automatically
selected.

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GUID-0075DD38-7FCA-49F4-B57E-2CA753E69672 V1 EN-US

Figure 27: Uninstall SDM600 Database Instance - Select the SDMSERVER database instance

4. In the next window, select Database Engine Services to uninstall the SDMSERVER database
instance. Then click Next.

GUID-37BBD08E-9130-48BE-88F0-4E79AE258921 V1 EN-US

Figure 28: Uninstall SDM600 Database Instance - Check on Database Engine Services

To remove other possible Microsoft SQL Server features, select them from the list of features.

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5. The Microsoft SQL Server then performs another rules check. When all the checks have passed,
click Next.

GUID-F44B7A7C-972B-4932-BE66-6AE860AC29F0 V1 EN-US

Figure 29: Uninstall SDM600 Database Instance - Removal Rules Checked

6. In the next window, Microsoft SQL Server confirms the removal of the features. If everything is
confirmed, click Remove. The uninstallation starts.

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GUID-33F5D722-3689-4F0C-AADB-3303771FF2AD V1 EN-US

Figure 30: Uninstall SDM600 Database Instance - Ready to Remove

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GUID-75EFBE0E-922C-4083-B2D3-BC772F645D11 V1 EN-US

Figure 31: Uninstall SDM600 Database Instance - Uninstallation in Progress

7. Once the uninstallation is completed, click Close in the following window:

GUID-E9BAAA47-2994-4074-92BB-3DFADB37C652 V1 EN-US

Figure 32: Uninstall SDM600 Database Instance - Uninstallation Complete

8. Remove the directory where the SDM600 Database Instance is stored. By default, it is located
directly under the C:\ drive (C:\SDM600Databases).

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GUID-8610052A-63D7-4C80-919C-D0C5BB217A9A V1 EN-US

Figure 33: Delete Directory C:\SDM600Databases

GUID-AED92849-B56B-4623-A5CD-23EFED263FE4 V1 EN-US

Figure 34: Click Continue to Delete

To delete a folder permanently from Windows Explorer, click the folder and then press
Shift+DEL.

To successfully delete the C:\SDM600Databases\ folder, all SDM600 relevant application

windows must be closed.

9. Remove SDM600 directory. By default, it is located under the C:\Program Files (x86)\ABB\SDM600
path.
10. Remove SDM600 certificates from the Windows certificate store.
10.1. From the Run Command window, execute the mmc command.
10.2. In the File menu, select Add/Remove Snap-in....
10.3. In the new window, select Certificates on the left side and click Add>.
10.4. Add certificates snap-in for both Current User and Local Computer, as shown below. Add
snap-ins for both "my user account" and "computer account".

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GUID-5898855F-727D-4FE4-AD4C-B0A16A7B3990 V1 EN-US

Figure 35: Add Snap-ins for certificates

10.5. For both Current User and Local Computer stores, navigate to the folder shown in the
image below and delete all certificates whose name starts with ABB and SDM. Delete any root
certificate that has been manually imported using SDM600 functionality.
Delete the certificates in the following location:

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GUID-94942B63-BEF6-462A-9667-0401C8FC1E6E V1 EN-US

Figure 36: Certificates to delete

The following images provide an example of the certificates to be deleted.

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GUID-D5C0567F-BA3A-4501-A749-A2A4A4D1EF48 V1 EN-US

Figure 37: Certificate deletion - example

GUID-7F945E09-90DD-455D-AACC-F59F5A0B63F3 V1 EN-US

Figure 38: Certificate deletion - example

Your PC needs a restart after each uninstallation process. This is to ensure that all the
registry entries related to the uninstallation are completely removed.

3.7 Starting up SDM600 for the first time GUID-8F62874F-F9B6-429A-83B0-FBBAABDFD8DA v3

When the SDM600 installation is completed, SDM600 can be easily launched by opening one of the
following links in your preferred browser:

• https://localhost/login
This link can be used to access SDM600 directly on the computer where SDM600 is installed. In
this link, the HTTPS protocol is used to connect to the web server. The HTTPS protocol is a secure
protocol and all communication is encrypted.
• https://<IP Address>/login
This link is used to access SDM600 regardless of where your SDM600 is installed. Your computer
searches for the computer with the given IP address and proceeds accordingly. In this link, the HTTPS
protocol is used to connect to the web server. The HTTPS protocol is a secure protocol and all
communication is encrypted. Thus, it is recommended for remote access.

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When accessing using a localhost address, your computer redirects the search of the
website directly on your own computer where SDM600 is installed.
When accessing using an IP address, your computer asks the router to get the necessary
address information and route the traffic accordingly.

It is also possible to configure the computer where SDM600 is installed to have a proper
Fully Qualified Domain Name (FQDN). If an FQDN is used, SDM600 can be accessed
by entering the complete URL, such as https://sdm600.mysubstation.mycompany.com. For
instructions, please consult your service provider or network administrator.

3.8 Troubleshooting GUID-8FD6E1B3-4E60-4AF4-96DF-A511332CD6F9 v3

In case of problems with the SDM600 Installer, please refer to the log file. The log is saved under the
%TEMP% directory with a file name starting with "System_Data_Manager_SDM600...".

3.8.1 Page cannot be displayed GUID-3D92A80B-321E-425A-B38C-25ED5BEB07BD v1

If the SDM600 web page cannot be opened and the web browser is showing information that the page
cannot be displayed, follow the steps below:

• Check if W3SVC service (Word Wide Web Publishing Service) is running on the server.
• Ensure that the web site certificate is configured properly.
In order to check the web site certificate, follow the steps below:
• Press Win+R and type ‘inetmgr’. Expand tree on left side of newly opened window and expand
Sites. You can see three items shown: "Default Web Site", " SDM600 Frontend" and " SDM600 Web
Core"

GUID-DD46E61A-81F1-4933-8C04-E7FD779D79DF V1 EN-US

Figure 39: IIS Manager - Sites

• For each of the three sites, repeat the following procedure.

• Select the site. Click on ‘Bindings’ from right side of window:

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GUID-5245D481-2DD8-4F61-B3B6-9679F05F5CA6 V1 EN-US

Figure 40: Select Bindings... in IIS configuration

• Select https, then click on Edit button.

• On new window, check if the SSL certificate is set to ABB SDM600. If not, set it up from the pick list
and click OK.Configure the correct SSL Certificate.

GUID-FA8268FA-3AD2-4517-BAA9-7B5693CA7787 V1 EN-US

Figure 41: SSL certificate setting in IIS configuration

3.9 Windows Agent configuration GUID-5B5C93F5-FA31-4A8A-84D8-485FE53BA69F v4

The Windows Agent application runs on the Windows operating system. This application collects and
sends the system configuration and patch information to the SDM600 server.

After updating an existing SDM600 instance to SDM600 1.3.2 (or newer), all existing
Windows Agent installations must be updated.

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Before installing the Windows Agent, please ensure Microsoft .Net 6 Runtime package is
installed on the target system.

To learn how to generate the Windows Agent installer, refer to the SDM600 User Manual.

Install the Windows Agent only on the Windows PC for which it was generated.

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