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Hayyunah Adhaliah Hafsah, 055046194, Bahasa Inggris-Mkwi4201, 58

The document is an online tutorial assignment for an English course, authored by Hayyunah Adhaliah Hafsah. It includes responses to various questions regarding formal letter writing, identifying errors, and composing letters to customer service and expressing gratitude for donations. The assignment is part of the Communication Studies program at Universitas Terbuka, with Tita Puspitasari as the tutor.

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Hayyunah Hafsah
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2 views4 pages

Hayyunah Adhaliah Hafsah, 055046194, Bahasa Inggris-Mkwi4201, 58

The document is an online tutorial assignment for an English course, authored by Hayyunah Adhaliah Hafsah. It includes responses to various questions regarding formal letter writing, identifying errors, and composing letters to customer service and expressing gratitude for donations. The assignment is part of the Communication Studies program at Universitas Terbuka, with Tita Puspitasari as the tutor.

Uploaded by

Hayyunah Hafsah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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TUGAS TUTORIAL ONLINE 2

MATA KULIAH

BAHASA INGGRIS/MKWI4201

TUTOR PEMBIMBING
TITA PUSPITASARI

DISUSUN OLEH

NAMA : HAYYUNAH ADHALIAH HAFSAH


NIM : 055046194
KODE KELAS : 57

PROGRAM STUDI ILMU KOMUNIKASI


FAKULTAS HUKUM ILMU SOSIAL DAN ILMU POLITIK
UPBJJ UT DENPASAR
UNIVERSITAS TERBUKA
TUGAS TUTORIAL ONLINE 2

NAMA : HAYYUNAH ADHALIAH HAFSAH


NIM : 055046194
PROGRAM STUDI : ILMU KOMUNIKASI
FAKULTAS : ILMU SOSIAL DAN ILMU POLITIK
UPBJJ/UT DAERAH : UT DENPASAR
NAMA/KODE MATA KULIAH : BAHASA INGGRIS/MKWI4201
KODE KELAS : 57

ANSWER

Question 1

The letter provided consists of three distinct parts, each serving a specific purpose in formal
communication.

● Part 1 introduces the purpose of the letter, where Linda Lau, the Liberal Arts
Department Chair, invites Oscar Lee, the Managing Editor of Acme Graphic &
Design, to a job networking event for Liberal Arts graduates on May 1, 2020,
highlighting the opportunity to connect with business leaders.
● Part 2 provides logistical details, stating that the event will take place at the Cox
Student Center at Northern State University, lasting 2 to 3 hours, and offers to reserve
a table if the recipient is interested in attending or sending a representative.
● Part 3 serves as the closing, where Linda Lau expresses gratitude for Oscar Lee's
time, hopes for a response, and signs off respectfully with her name and title.
Question 2

The letter contains three errors. First, in the opening line, "Thank u" should be corrected to
"Thank you" for formal language. Second, the date format in "4 july" should be "July 4" to
follow standard English conventions, with "July" capitalized and the day before the month.
Third, the word "n" in "prices n terms" should be "and" to maintain proper grammar and
clarity in a professional letter.

Question 3

Dear Customer Service Team,

I am writing to express my disappointment regarding a recent order of cookies I placed on


your website. I was excited to receive my package, but upon opening it, I discovered that the
cookies were expired. The expiration date on the package clearly states July 20, 2025 which
had passed before I even received the order. This is highly disappointing, as I expected fresh,
high-quality products from your company, especially given your reputation for excellent
service.

Consuming expired food poses health risks, and I am unable to enjoy the product I paid for. I
kindly request a full refund for my order, or alternatively, an exchange for a fresh batch of
cookies at no additional cost. I have attached a photo of the expired package and my order
details for your reference. I hope you can address this issue promptly, as I would like to
continue supporting your business in the future. Please let me know how you will proceed
with my request.

Thank you for your attention to this matter.

Sincerely,

Hayyunah Adhaliah Hafsah

Question 4

Subject: Heartfelt Thanks for Your Generous Donation

Dear Mrs Tita Puspitasari,

I hope this email finds you well. On behalf of our team organizing the fundraising event for
the recent natural disaster relief, I want to extend our deepest gratitude for your incredibly
generous donation of $10,000. Your contribution will make a significant impact, providing
essential supplies, shelter, and support to those affected by this tragedy. We are truly touched
by your kindness and commitment to helping others in need. Thank you for standing with us
during this challenging time, we couldn’t do this without you.
Warm regards,

Hayyunah Adhaliah Hafsah

Financial Treasure

Ciputra Peduli Kasih

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