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cJuttO^UCttOH
John Reinard
Boston Burr Ridge, IL Dubuque, IA Madison, Wl New York San Francisco St. Louis
Bangkok Bogota Caracas Lisbon London Madrid
Mexico City Milan New Delhi Seoul Singapore Sydney Taipei Toronto
McGraw-Hill Higher Education g?
A Division of The McGraw-Hill Companies
Netscape Communications has not authorized, sponsored, endorsed, or approved this publication and is not responsible for its con¬
tent.
SPSS and SPSS 10.0 are trademarks of SPSS Inc., Chicago, Illinois. Microsoft, Microsoft Excel, Excel 2000, and Windows are
registered trademarks of Microsoft Corporation.
ISBN 0072358696
P91.3 .R3802001
302.0'07'2—dc21 00-036058
www.mhhe.com
For my mother, Billie Erich
CONTENTS
v
vi Contents
In the preface to the first edition of this book, I wrote: in the availability of electronic resources (informa¬
tion, mostly, rather than wisdom), this concern for
Research is not library work. sound reasoning in research may be more important
Nor is it statistics. than ever. The major task in learning research meth¬
Nor is it field observation. ods involves developing skills to help us sift through
Research is an argument. In particular, the available “information morass” so that we can
communication research is a process by which we
make reasoned claims based on data. Solid research
answer questions and try to draw conclusions from
has topoi, or lines of argument, that are expected for
information gathered about message-related behavior.
different sorts of claims to be made legitimately. Stu¬
When the second edition of this book was published, it dents need to know how to evaluate these topoi and
seemed that the field was faced with a new challenge how to construct them. This concern is shared by
of using electronic sources as a means to publish ma¬ many fields in modem colleges and universities, and
terials and sell goods. Yet, by the time discussions were it is central in the study of communication research
under way about this third edition, the needs of stu¬ methods.
dents of communication research methods had shifted The purpose of this introductory volume is to
in two ways. First, the use of electronic materials had provide information on the tools of scholarship (li¬
moved from use of the World Wide Web as a publish¬ braries, statistics, and fieldwork) to help students
ing venue alone to use of the Web as an educational learn ways to find and assess high-quality evidence.
tool, complete with instruction and assessment. Sec¬ This book attempts to train students to gather re¬
ond, the field had continued to refine and develop search evidence, develop research arguments, and
methods, particularly in such areas as network analy¬ think critically about them. In short, this book is de¬
sis, focus group studies, and methods of textual analy¬ signed to teach students how to “do scholarship,”
sis. This edition reflects those changes. make reasoned cases, and offer research conclusions.
Even so, a great constant of communication re¬ Whereas the previous editions of this book
search remains: it is still sound argument. It draws represented the product of many years of experi¬
conclusions based on evidence and valid reasoning. mentation with these instructional materials, the
Furthermore, the craft of research is merciless on third edition benefits from the formal feedback of
shoddy thinking and insufficient attention to examin¬ instructors and students, who praised the book’s
ing evidence for conclusions. Indeed, with the growth student-friendly approach and paid the author the
x Preface
compliment of recommending further refinements communication research classes. Even so, issues of
in the book’s structure and coverage of concepts, theory, definitions, and conceptual foundations of re¬
especially relating to new technology and advances search remain early in the book. Two previously sep¬
in particular methods. arate chapters on composing research and evaluating
Those familiar with the previous edition will research arguments and evidence have been com¬
note some changes in this book. First, it is now part bined. Thus, the number of chapters now is 14—a
of a package that includes the textbook, student as¬ number that should help instructors present material
signments and activities, and a highly interactive with some scheduling flexibility.
website. The website contains new student learning Several elements of the textbook have been im¬
materials in several areas: proved. The discussion of ethics now includes a Na¬
tional Communication Association Credo for Ethical
• A handbook on writing and usage and sam¬ Conduct, and its applications for communication re¬
ple papers search are developed. Materials on network analysis
• A guide to APA style
have been enhanced to describe the traditional and
• Data files in both SPSS and Excel formats
nontraditional uses of this powerful communication
for student assignments and project work
method. Scores of examples have been updated, and
• Interactive study guide quizzes for each
many examples unlikely to be in the experience of
chapter providing immediate feedback to the
students have been replaced. The material on elec¬
student
tronic communication resources has been completely
• Supplemental discussion and exercises
revised in light of the great changes that have affected
• Links to other electronic sites relevant to the
the field during the last few years. New library and
chapter content
“electronic library” resources unimaginable in the
Second, the end of each chapter now contains past are items of everyday experience to modem stu¬
detailed materials for students, including provocative dents. Perhaps one of the most exciting influences on
“Just for the Sake of Argument” review questions de¬ students has been the advent of the Internet. This
signed to stimulate thought and concern over issues book takes the time to expose students to this “infor¬
raised in the chapter. In addition, students will find a mation superhighway” and to show them practical
set of “Activities to Probe Further,” which include ways to use the Internet to enrich their research ef¬
hands-on projects and instructor-tested exercises. forts. This section has been revised, and the develop¬
Third, the book now includes extended materi¬ ment of megasearch engines has not been ignored.
als on analysis of data using SPSS and Excel across Though most students are now computer literate, this
chapters on measurement and statistics. Since stu¬ book provides useful background and includes infor¬
dents must often play catch-up in learning such ma¬ mation to give students practical tools to help them
terials, two appendixes are provided on methods to master this new set of resources.
analyze statistics using Excel 2000 and SPSS 10.0. Many things that teachers and students have
Given the difficulty in presenting proposals and ex¬ found praiseworthy about this book remain. First and
ecuting studies, actual research data sets are made foremost, this book is designed to meet student
available to students. These materials include web- needs, not to impress professors. This book is written
supported files for downloading and projects for for—and to—students who are taking their first
completion outside of class. course in research methods, typically on the sopho¬
Fourth, some reorganization has been made to more or junior level. By the end of the academic term,
help the textbook meet the needs of students and fac¬ students should know how to do a few things.
ulty alike. The chapter on measurement of variables
has been moved to a location in the book most com¬ • Students should know how to present and
patible with the typical instructional schedule for evaluate a research argument. Since most
Preface xi
classes that follow the research methods • Highlights key terms in boldface the first
course require research-based writing by the time they appear;
students, they need to know how to complete • Relies on tables when they may reduce oth¬
the process of drawing conclusions and mak¬ erwise extended text discussions;
ing arguments from the literature. • Concludes with a summary that is an actual
• Students should know how to deal with the and detailed chapter synopsis, which stu¬
brass tacks of research: how to isolate a prob¬ dents will find very helpful when reviewing
lem statement, how to distinguish independent for examinations.
and dependent variables, how to criticize and
evaluate definitions, how to define theories and In addition, a glossary is included to help students de¬
know why they are important, how to use the fine critical terms swiftly.
library and electronic resources, how to apply This textbook is divided into four parts that
methods of sound research and standards for correspond to the major units successfully taught in
evaluating and proposing worthwhile studies, introductory communication research methods
how to compose scholarship, how to collect courses. The first part introduces the field of commu¬
data and execute a rudimentary but logical de¬ nication as a research area. Students are guided
sign, and how to analyze simple data. through Chapters 1 and 2, which introduce commu¬
nication research as a distinct form and then review
Second, to avoid overwhelming students with the issues involved in composing communication re¬
detailed elements of each methodological twist in com¬ search problems, using hypotheses, and isolating
munication research, this textbook spends time teach¬ types of variables.
ing the “survival skills” that students need to know, The second part of the textbook deals with un¬
supplemented with clearly identified enrichment infor¬ derstanding the rudiments of research reasoning. It
mation labeled as “Special Discussions.” These discus¬ begins with Chapter 3 concerning conceptualizations
sions range from such things as ways of knowing to the in communication research including use of theory
confidence interval/significance testing debate. and definitions. Chapter 4 discusses the use of com¬
Third, this book uses research examples from munication research sources and focuses on library
the broad range of communication studies. Since research skills, strategies, and using the Internet. This
communication research courses serve students from chapter emphasizes hands-on skills that students
several communication areas—including speech need almost immediately. Chapter 5 emphasizes a
communication, journalism, telecommunications, point of view for the book by addressing methods to
public relations, and speech and hearing science— compose communication research, including under¬
examples from all these areas are deliberately in¬ standing the anatomy of a research article, mechanics
cluded in discussions of content. of writing different forms of scholarly and classroom
Fourth, to assist students, the textbook format reports, evaluating the logic of the research argu¬
is designed to promote efficient study and review. ment, and ways to evaluate research and evidence.
Each chapter The third part of the book focuses on the design
of research for both qualitative and quantitative stud¬
• Starts with an outline of all major topics; ies (though most of the space is spent on quantitative
• Begins with an orienting paragraph to de¬ methods since neophyte students tend to be least
scribe the thrust of the chapter; conversant with these tools). The primary task in this
• Ends with a list of key terms to review when part lies in presenting essential materials that stu¬
studying the chapter; dents need to know most, without ignoring other
• Includes margin notes to point out important unique applications that have invigorated the field.
concepts covered in the text; Six chapters are dedicated to these research building
xii Preface
blocks. Chapters 6 and 7 deal with conducting textual dents of introductory research methods courses for
analyses of messages and undertaking participant ob¬ more than a decade deserve thanks since this book
servation studies. Chapter 8 describes measurement and workbook reflect the product of experimenting
in communication so that students understand the with them to find ways to teach this course most ef¬
transition from conceptualization to operationaliza¬ fectively. I am very grateful to the scholars and teach¬
tion in research. Chapters 9 and 10 focus on design¬ ers who reviewed drafts of this work and provided in¬
ing descriptive empirical research (including ques¬ valuable advice and support for the direction of this
tionnaire and interview studies) and conducting project:
experimental studies. The remaining chapter (Chap¬ These individuals offered invaluable insights
ter 11) involves sampling in communication re¬ in preparing this third edition, in addition to those
search. In each case, examples across the broad realm who gave expert criticism and advice on previous
of communication studies are covered. versions—James A. Danowski of the University of
The fourth part of the book concerns the statis¬ Illinois at Chicago, Diane Fumo-Lamude of the Uni¬
tical analysis of data. The individual chapters involve versity of New Mexico, Len Shyles of Villanova
traditional topics of such an introductory treatment. University, B. Scott Titsworth of the University of
Chapter 12 addresses beginning descriptive and cor¬ Nebraska, Lincoln, Samuel P. Wallace of the Uni¬
relational statistics. Chapter 13 introduces the logic versity of Dayton, Sharmila Pixy Ferris of William
of statistical hypothesis testing and applies it to the Patterson College, Susan Holton of Bridgewater
case of comparisons between two means. The final State College, Rebecca Ann Lind of the University
chapter (Chapter 14) extends significance testing to of Illinois at Chicago, John D. Bee of the University
cases that go beyond two means, including analysis of Akron, Judith Dallinger of Western Illinois State,
of variance and chi square tests. In this final chapter, Lyle Flint of Ball State University, William J.
special discussions include “survival guide” intro¬ Schenck-Hamlin of Kansas State University, and Judy
ductions to advanced statistics, which students may R. Sims of the University of Wisconsin at Eau Claire.
read but should not be expected to use in the intro¬ I wish to thank the staff at McGraw-Hill including
ductory course. Marge Byers and Jennie Katsaros, who offered both
Many people helped me develop this work. My vision and indefatigable energies in shepherding this
sincere thanks must go to my own teachers of re¬ project to completion and gave their wise counsel and
search methods. These teachers included not only assistance to create this third edition. Finally I wish to
those who provided instruction in empirical methods thank my family. Without their willingness to permit
but those who directed my studies in rhetorical the¬ my dedication of many hours, it would not have been
ory, argumentation, and qualitative methods. My stu¬ possible to complete this volume.
PART
'
.
CHAPTER 1
Research
Research is the systematic effort to secure answers to questions. These questions are not research defined
mundane ones, such as, Have you seen my keys? or Want to see a movie? Instead, research
3
4 Introduction to the Field
questions deal with issues requiring reference to data1 and information, such as. Did
Patrick Henry deliver the “Give Me Liberty or Give Me Death! speech that is reprinted in
all those anthologies?2 Do women self-disclose private information more often than men
do?3 and Do people who arrive “fashionably late” to parties receive higher credibility rat¬
ings than people who arrive on time?4 Research is not an “ivory tower’ activity by a few
elect scholars. It is a very practical effort to get answers for questions. Research usually re¬
quires examining past inquiry into the issue. We often rely on reports found in libraries to
learn about related work and to avoid repeating past mistakes. Regardless of sources of in¬
formation, all research involves gathering information that goes beyond personal feelings
or hunches alone. We search for some light on the facts of matters when we do research.
basic research Sometimes people distinguish between two types of research. Basic research is
distinguished from completed to leam about relationships among variables, regardless of any immediate
commercial product or service. Most things we call “pure” scientific research fall into
this category. Though researchers hope to make useful contributions, no economic pay¬
applied research offs are imminent. Applied research is completed to develop a product or solve an im¬
mediate practical problem. When communication researchers survey employee attitudes
as part of a consulting contract, the work is considered applied research. Even so, trying
to separate basic and applied research causes problems. Regardless of whether pure or
applied research is involved, the methods of inquiry are identical. Furthermore, last
year’s basic research may be today’s source of new products. Work that started to find
out how to store information in digital form now is the basis for patents on satellite trans¬
mission of television signals. Though the terms have their place, for our purposes, it is
enough to know that good research can be basic or applied.
Communication Research
Regrettably, some people have difficulty separating communication research from work
in psychology, sociology, or literature. They figure that since “meanings are in people”
(Berio, 1960, p. 175), any study of people is communication research. Straightening out
this exaggerated view has taken a little work. In 1968 a group of communication schol¬
communication ars met in New Orleans under a grant from the National Science Foundation to wrestle
research defined in with the basic issues of distinguishing communication research and instruction. They
New Orleans concluded that “research in speech-communication focuses on the ways in which mes¬
conference sages link participants during interactions” (Kibler & Barker, 1969, p. 33). The scope of
our research area was clear. Other fields may study personality traits, trends in society,
medicine, or the beauty of poetry. Yet, communication research is a specialty that stud¬
ies message-related behavior.
1 Let’s get something straight right now. The word “data” is plural. Thus, we have to say “data are" and “data
were," not “data is" and “data was." A single piece of data is called a datum, but people do not use that word
very often. Instead they refer to a datum as “a piece of data,” a usage that sounds natural to most people.
2 He didn’t. Though Henry said “Give me liberty or give me death," the text of the often reprinted “speech"
was written by his biographer, William Wirt.
3 They do.
4 We don’t know.
The Role of Research in Communication 5
Universal ism: Scientific laws are the same everywhere. A scientific law states a re¬
lation between phenomena that is invariable under the same conditions.
Qualitative Methods
qualitative methods Qualitative methods describe observations in predominantly nonnumerical terms. Of
defined course, qualitative methods sometimes make passing reference to statistics (as when TV
critics refer to the Nielsen ratings of various programs), but statistics are largely sec¬
ondary to the attempt to answer research questions. Table 1.2 lists some chief types of
qualitative methods.
approach of There is more to qualitative methods than the type of data alone—though the type
qualitative research of data plays a very big part. Most qualitative research in our field tends to describe or
methods: description interpret communication exchanges. These studies try to describe the human condition
and interpretation by using general views of social action. They may critique communication by relying on
standards from a body of existing theory. Researchers who use qualitative methods
Well, almost. A couple ot areas have been added here, including conflict management, journalism, radio
and television, public relations, family communication, health communication, and communication and the
law. In the original effort, mass communication careers already were distinguished from other careers in
communication.
6 Reasonable people differ on the classification of some of these types of studies. Many scholars like to dis¬
tinguish rhetorical/critical studies from the sorts of qualitative studies often done by field researchers. Though
that view has justification, the introduction to different methods provided in this book represents a mainstream
view that you are likely to find others using.
The Role of Research in Communication 7
TABLE 1.1—Continued
Parliamentary Procedure The study of the means used to handle deliberation in large legislative bodies
through the use of formal rules and procedures to regulate debate and discussion
Persuasion The study of the methods used to influence the choices made by others
Communication and the Law The study of communication issues involved in the legal system and the practice of
law
Public Address The study of speakers and speeches, including the historical and social context of
platforms, campaigns, and movements
Rhetorical and Communication The study of the principles that account for human communicative experiences and
Theory behavior
Communication Education The study of communication in pedagogical contexts (communication development,
oral communication skills, instructional communication)
Speech and Hearing Science The study of the physiology and acoustical aspects of speech and hearing
(biological aspects of speech and hearing, phonological aspects of speech and
hearing, physiological aspects of speech and hearing)
often try to interpret the meanings to be found in communication exchanges. They may
look at individual examples of communication research, rather than searching for pat¬
terns that run across individuals. Our language is very broad here, but the differences in
emphasis will become pronounced as we continue.
Quantitative Methods
quantitative methods Some research data are in numbers. In fact, quantitative research methods are in¬
defined quiries in which observations are expressed predominantly in numerical terms. As
Table 1.3 shows, quantitative research has two major branches: surveys (of all varieties)
and experiments.
approach of Why would researchers in their right minds want to represent the world of com¬
quantitative research munication as a bunch of numbers? Surely there must be something going on other than
methods: explanation a love of numbers by some people. Though the types of data distinguish these methods
and prediction from qualitative tools, the research issues probed also tend to be different. Quantitative
research tends to be explanatory, especially when experiments are involved, or it at¬
tempts to use precise statistical models to achieve comprehensive understandings of hu¬
man communication (as in survey studies and polls of public opinion). These methods
often try to explain communication behavior by looking at processes that allow re¬
searchers to predict future behavior, frequently using models of causal processes. Thus,
some research skills quantitative research usually attempts to answer questions about people. Hence, any sta¬
are important tistical tools are means to ends—not ends in themselves. If researchers wish to have pre¬
regardless of the cise explanations that characterize processes, or if they wish to develop methods to study
methods used communication behavior, quantitative research methods are invited. Of course, the re¬
search question guides selection of methods, not the other way around. It is improper to
The Role of Research in Communication 9
DESCRIPTION EXAMPLES
Historical-critical methods: • Studying whether Lincoln’s Gettysburg Address really met with negative
research designed to describe reaction at the time it was delivered
a period, person, or • Studying the actual impact on Americans from Orson Welles’s 1938 “War of
phenomenon for the purpose the Worlds” broadcast.
of interpreting or evaluating
• Studying dominant methods of treating stuttering during the last 200 years
communication and its effects
Criticism:
• Assessing use of argument by Bill Clinton in his presidential debates
• Assessing whether newspaper reports gave politically balanced accounts of
U.S. entry into the Kosovo-Albanian crisis
• Assessing the ethical use of surgery in the treatment of speech-handicapped
patients in the nineteenth century
DESCRIPTION EXAMPLES
decide that you want to be either a quantitative or qualitative researcher. You have to
choose methods to suit research questions.
DESCRIPTION EXAMPLES
Experimental methods: a method of Studying the impact of the use of evidence by exposing one group to a speech
studying the effect of variables in with evidence and another group to a speech without evidence
situations where all other Studying the effect of color in advertising by exposing one group to an ad with
influences are held constant. color printing and another group to an ad without color printing
Variables are manipulated or
introduced by experimenters to
see what effect they may have.
1. systematic 1. Research is systematic. Productive research follows steps that carry out some sort of
design. Researchers ask questions and implicitly agree in advance to search for an¬
swers by examining pertinent information. Unexpected results often emerge. The ef¬
serendipity defined fect is called serendipity and refers to finding something valuable while looking for
something else. It seems that systematic researchers stand the best chance of grasp¬
ing the importance of unexpected findings.
2. data driven 2. Research is data driven. Issues that ask us to investigate things that cannot be tested
in this life (e.g., does God exist?) are not matters that we can settle by our research
methods. Furthermore, researchers are supposed to be willing to change their minds
in light of new data. If data cannot be collected, or if we are unwilling to alter our
opinions, the issue is not suitable for research.
3. sound argument 3. Research is a sound argument. Though students sometimes are surprised to learn it,
research actually is a process of advancing arguments. But this statement does not
mean that researchers are just trying to “win over” others with clever appeals. Though
in everyday life people can be persuasive by the force of their styles or personalities,
research arguments reason from research data and information to draw conclusions.
arguments defined Thus, arguments in this context are defined as claims advanced on the basis of rea¬
soning from evidence. Sound reasoning is vital for effective research. Flippant or
sloppy thinking is not valued. Thus, logic and the methods to evaluate arguments are
valuable tools to judge research.
4. capable of 4. Research is capable of replication. By attempting to replicate or reproduce the re¬
replication search of scholars, we can tell if research findings are generally true or accidental. If
research methods are so vaguely described that it is impossible to repeat the proce¬
dures in a study, the worth of the entire research project is questioned. Regardless of
whether replications actually are completed, the ability to replicate studies is essen¬
tial for any piece of sound research.
5. partial 5. Research is partial. There is always more that could be said about a topic. Research
findings are partial because we may discover new relationships involving other vari¬
ables that make us modify or qualify the conclusions we have found. Thus, commu¬
nication researchers do not claim to have discovered “The Truth” for all time. Instead,
they advance tentative—but meaningful—insights for communication phenomena.
1. The need to think in an orderly way. Though learning research methods will help im¬ 1. orderly thinking
prove your critical thinking abilities, orderly thinking also is a key to success. Re¬
searchers quickly find that half-considered ideas are exposed as weak. We must train
our minds to separate the relevant from the irrelevant, the observable from the unob¬
servable, and the complete from the incomplete.
2. The need to write clearly. Research includes communicating the effort to others. To 2. clear writing
succeed, you must write crisply and clearly. Writing research and scholarship is not
the same as writing a typical essay, short story, or letter. Research writing is very pre¬
cise, structured, and to the point. Effective writing does not mean writing beautiful
prose, but using crystal clear language, grammar, and support. While we are on the
subject, we might as well get something else straight: first drafts are not acceptable
in scholarship. Everybody’s first draft of a paper is lousy. Despite what you may have
been told in high school, you must revise, edit, and polish research to put it in proper
form. You may be familiar with the writing of William Faulkner. After having been
awarded the Nobel Prize for literature, a reporter asked him what it felt like to be rec¬
ognized as one of the world’s greatest writers. He responded, “I am not one of the
world’s greatest writers, but I am among the world’s top two or three greatest rewrit¬
ers.” Faulkner had to revise his work, and so do the rest of us. Taking a course in re¬
search should help you improve your writing abilities.
3. The need to set aside personal prejudices in light of data. In research and scholarship, 3. set aside prejudice
we must be willing to let the data decide our conclusions, even if we do not like them
very much. When Galileo first observed moons around planets other than earth, many
Church fathers refused to look through his telescope. Church doctrine had decided
that such things were impossible, and no data were allowed to contradict it. Galileo
was persecuted for letting data—not prejudice—guide his conclusions. Though the
world now respects Galileo’s position, many people are unwilling to let data decide
matters. They have a difficult time studying research methods since research meth¬
ods place priority on the data, not on prior beliefs.
4. The need to stay organized and follow instructions. Research requires carefully fol¬ 4. stay organized and
lowing protocols and methods. Thus, it is important for scholars—even those study¬ follow instructions
ing research methods for the first time—to follow directions and stay organized. Stu¬
dents must fight the urge to leave out steps, take shortcuts, or ignore instructions. There
is much that is creative in research, but we must harness that creativity by being or¬
ganized and following instructions in detail. Researchers know that details matter.
5. The need to know the reason for studying research methods. Students sometimes take 5. know reasons to
a required class in research methods, but they may not know why. Yet, most success¬ study research
ful students take time to learn the reasons for studying this subject (and all others, for methods
that matter). Why study communication research methods? Among the most potent
reasons are:
Any of these reasons justifies studying research methods. Your personal goals for
approaching this subject can be a great resource for you.
Aristotle defined rhetoric as ‘the faculty for discovering in the particular case what are the available means
of persuasion. The term persuasion can be traced back to suasori acts, which refer to giving advice. When
we give advice, we suggest to others what would be “good” for them to do or believe. The study of the good
is called ethics. Hence, from the early beginnings, communication studies has been part of the study of
ethics.
The Role of Research in Communication 15
Questions of right and wrong arise whenever people communicate. Ethical communication is fundamental to responsible thinking,
decision making, and the development of relationships and communities within and across contexts, cultures, channels, and
media. Moreover, ethical communication enhances human worth and dignity by fostering truthfulness, fairness, responsibility,
personal integrity, and respect for self and others. We believe that unethical communication threatens the quality of all
communication and consequently the well-being of individuals and the society in which we live. Therefore we, the members of the
National Communication Association, endorse and are committed to practicing the following principles of ethical communication:
We advocate truthfulness, accuracy, honesty, and reason as essential to the integrity of communication.
We endorse freedom of expression, diversity of perspective, and tolerance of dissent to achieve the informed and
responsible decision making fundamental to a civil society.
We strive to understand and respect other communicators before evaluating and responding to their messages.
We promote access to communication resources and opportunities as necessary to fulfill human potential and contribute
to the well-being of families, communities, and society.
We promote communication climates of caring and mutual understanding that respect the unique needs and
characteristics of individual communicators.
We condemn communication that degrades individuals and humanity through distortion, intimidation, coercion, and
violence and through the expression of intolerance and hatred.
We are committed to the courageous expression of personal convictions in pursuit of fairness and justice.
We advocate sharing information, opinions, and feelings when facing significant choices while also respecting privacy and
confidentiality.
We believe that unethical communication threatens the quality of all communication and consequently the well-being of
individuals and the society in which we live.
We accept responsibility for the short- and long-term consequences for our own communication and expect the same of others.
8 These Web addresses change from time to time, and you should examine the website for this book or for the
author for updates.
9 The Eastern Communication Association was founded before the National Communication Association, but
it did not begin publishing a research journal until 1953.
10 For these journals the Library of Congress call numbers are provided, so that you may conveniently find
these periodicals in your local library. Newsletter call numbers are not included. Some minor variation in call
numbers may occur as local operations make their own clerical lists and as new volumes of multivolume se¬
ries are acquired.
16 Introduction to the Field
The numerals in parentheses indicate the number of ethical codes that list the item.
PRINCIPLES
1. The social scientist(s) in charge of a research project is (are) responsible for all decisions regarding procedural matters
and ethical issues related to the project whether made by themselves or subordinates (7).
2. Teachers are responsible for all decisions made by their students related to ethical issues involved in research (1).
3. All actions conducted as part of the research should be consistent with the ethical standards of both the home and host
community (1).
4. Ethical issues should be considered from the perspective of the participant’s society (2).
5. If unresolved or difficult ethical dilemmas arise, assistance or consultation should be sought with colleagues or
appropriate committees sponsored by professional associations (2).
6. Any deviation from established principles suggests: (a) that a greater degree of responsibility is being accepted by the
investigator, (b) a more serious obligation to seek outside counsel and advice, and (c) the need for additional
safeguards to protect the rights and welfare of the research participants (2).
7. Research should be conducted in such a way as to maintain the integrity of the research enterprise and not to diminish
the potential for conducting research in the future (3).
8. Investigators should use their best scientific judgment for selection of issues for empirical investigation (1).
9. The decision to conduct research with human subjects should involve evaluation of the potential benefits to the
participant and society in relation to the risks to be borne by the participant(s)—a risk-benefit analysis (2).
10. Any study which involves human subjects must be related to an important intellectual question (4).
11. Any study which involves human subjects must be related to an important intellectual question with humanitarian
implications, and there should be no other way to resolve the intellectual question (2).
12. Any study which involves human participants must be related to a very important intellectual question if there is a risk of
permanent, negative effects on the participants (2).
13. Any study involving risks as well as potential therapeutic effects must be justified in terms of benefits to the client or
patient (2).
14. There should be no prior reason to believe the major permanent negative effects will occur for the participants (1).
15. If the conduct of the research may permanently damage the participants, their community, or institutions within their
community (such as indigenous social scientists), the research may not be justified and might be abandoned (2).
16. All research should be conducted in a competent fashion, as an objective, scientific project (4).
17. All research personnel should be qualified to use any procedures employed in the project (7).
18. Competent personnel and adequate facilities should be available if any drugs are involved (4).
19. There should be no bias in the design, conduct, or reporting of the research—it should be as objective as possible (4).
The Role of Research in Communication 17
TABLE 1.5—Continued
INFORMED CONSENT
General
20. Informed consent should be used in obtaining participants for all research; investigators should honor all commitments
associated with such agreements (10).
21. Participants should be in a position to give informed consent; otherwise it should be given by those responsible for the
participant (2).
22. Informed consent should be used if the potential effects on participants are ambiguous or potentially hazardous (7).
23. If possible, informed consent should be obtained in writing (1).
24. Seek official permission to use any government data, no matter how it was [sic] obtained (1).
Provision of Information
25. Purposes, procedures, and risks of research (including possible hazards to physical and psychological well-being and
jeopardization of social position) should be explained to the participants in such a way that they can understand (7).
26. Participants should be aware of the possible consequences, if any, for the group or community from which they are
selected in advance of their decision to participate (1).
27. The procedure used to obtain the participant’s name should be described to him or her (1).
28. Sponsorship, financial and otherwise, should be specified to the potential participants (2).
29. The identity of those conducting the research should be fully revealed to the potential participants (2).
30. Names and addresses of research personnel should be left with participants so that the research personnel can be
traced subsequently (1).
31. Participants should be fully aware of all data gathering techniques (tape and video recordings, photographic devices,
physiological measures, and so forth), the capacities of such techniques, and the extent to which participants will
remain anonymous and data confidential (2).
32. In projects of considerable duration, participants should be periodically informed of the progress of the research (1).
33. When recording videotapes or film, subjects should have the right to approve the material to be made public (by viewing
it and giving specific approval to each segment) as well as the nature of the audiences (1).
Voluntary Consent
34. Individuals should have the option to refuse to participate and know this (1).
35. Participants should be able to terminate involvement at any time and know that they have this option (3).
36. No coercion, explicit or overt, should be used to encourage individuals to participate in a research project (6).
General Issues
37. The dignity, privacy, and interests of the participants should be respected and protected (8).
38. The participants should not be harmed; welfare of the participants should take priority over all other concerns (10).
18 Introduction to the Field
39. Damage and suffering to the participants should be minimized through procedural mechanisms and termination of risky
studies as soon as possible; such effects are justified only when the problem cannot be studied in any other fashion (8).
40. Potential problems should be anticipated, no matter how remote the probability of occurrence, to ensure that the
unexpected does not lead to major negative effects on the participants (1).
41. Any harmful aftereffects should be eliminated (4).
42. The hopes or anxieties of potential participants should not be raised (1).
43. Research should be terminated if danger to the participant arises (3).
44. The use of clients seeking professional assistance for research purposes is justified only to the extent that they may
derive direct benefits as clients (1).
Deception
45. Deceit of the participants should only be used if it is absolutely necessary, there being no other way to study the
problem (3).
46. Deception may be utilized (1).
47. If deceit is involved in a research procedure, additional precautions should be taken to protect the rights and welfare of
the participants (2).
48. After being involved in a study using deception, all participants should be given a thorough, complete, and honest
description of the study and the need for deception (5).
49. If deception is not revealed to the participants, for humane or scientific reasons, the investigator has a special obligation
to protect the interests and welfare of the participants (1).
Benefits to Participants
58. A fair return should be offered for all services of participants (1).
59. Increased self-knowledge, as a benefit to the participants, should be incorporated as a major part of the research
design or procedures (1).
60. Copies or explanations of the research should be provided to all participants (2).
61. Studies of aggregates or cultural subgroups should produce knowledge which will benefit them (1).
The Role of Research in Communication 19
TABLE 1.6—Continued
65. Investigators should consider, in advance, the potential effects of the research and the report on the population or
subgroup from which participants are drawn (1).
66. Participants should be aware, in advance, of potential effects upon aggregates or cultural subgroups which they
represent (1).
67. The interests of collectivities and social systems of all kinds should be considered by the investigator (1).
68. All reports of research should be public documents, freely available to all (4).
69. Research procedures should be described fully and accurately in reports, including all evidence regardless of the
support it provides for the research hypotheses; conclusions should be objective and unbiased (14).
70. Full and complete interpretations should be provided for all data and attempts made to prevent misrepresentations in
writing research reports (6).
71. Sponsorship, purpose, sources of financial support, and investigators responsible for the research should be made
clear in all publications related thereto (3).
72. If publication may jeopardize or damage the population studied and complete disguise is impossible, publication should
be delayed (2).
73. Cross-cultural studies should be published in the language and journals of the host society, in addition to publication in
other languages and other societies (2).
74. Appropriate credit should be given to all parties contributing to the research (9).
75. Full, accurate disclosure of all published sources bearing on or contributing to the work is expected (8).
76. Publication of research findings on cultural subgroups should include a description in terms understood by the
participants (2).
77. Whenever requested, raw data or other original documentation should be made available to qualified investigators (1).
78. Research with scientific merit should always be submitted for publication and not withheld from public presentation
unless the quality of research or analysis is inadequate (1).
Note: From “Ethics and Status: Value Dilemmas in Professional Conduct of Social Science,” by P. D. Reynolds, 1975, International Social
Science Journal, 27 (4), pp. 563-611. © UNESCO, adapted with permission of Blackwell Publishers, Ltd.
20 Introduction to the Field
Two additional yearbooks are also published by the SCA, the International and Inter-
cultural Communication Annual (HM 2581.58) and the Free Speech Yearbook (P
87.F853).
• Journal of Communication (founded 1951; from 1974 through 1991 ICA turned
over editorship to the Annenberg School for Communication at the University
of Pennsylvania) P 90.J6. Designed to promote the broad study of communica¬
tion, it is oriented primarily toward studies of mass media, television, and pop¬
ular culture.
• Human Communication Research (founded 1974) P 91.3 H85. A premier outlet
for research in communication theory with emphasis on quantitative studies.
• Communication Theory (founded 1991) P 87.C59737. Dedicated to essays on
theoretic and metatheoretic developments in communication.
At the time of the writing of this book, the ICA is preparing to inaugurate a new journal.
Political Communication." ICA also sponsors the Communication Yearbook (P
87.C5974) containing commissioned essays and top papers from its annual convention.
11 Starting in 1980, the ICA’s Division of Political Communication and its sister division in the American Po¬
litical Science Association collaborated to produce a journal titled Political Communication (JF 1525.P8 P64).
It was previously called Political Communication and Persuasion (JF 1525.P8 P639).
The Role of Research in Communication 21
Communication is one of the world’s oldest academic studies. The first book on
communication was written in Egypt sometime around 2675 b.c.e. by Ptah
Hotep, the governor of Memphis and Grand Vizier (Prime Minister). Upon his re¬
tirement he wrote a book of advice called Precepts, and it served as a textbook
on communication for many centuries. Yet, widespread communication studies
did not really begin until around 500 b.c.e., when the city-state of Athens insti¬
tuted a democratic system and people found that they had to speak for them¬
selves to exercise their rights. Athenian freemen were expected to participate in the
popular assembly (if they gave consistently bad advice, they could be banished out¬
right) and on juries (ranging in size from a low of 51 to a high of 1,501 members—
though most were 501). People needed communication skills, and they were eager
to find teachers to help them. The first groundswell of teachers to make their way
to Athens were called sophists. Today that term means a person who uses clever
but fallacious arguments. In ancient times, however, sophists (from the Greek word
sophos meaning wisdom) were teachers who traveled around instructing people
wherever there was a market. These teachers gave very practical instruction that
was useful to common folk who direly needed to improve their skills.
Sometime around 470 b.c.e. a Sicilian named Corax (generally believed to be
the earliest of these teachers) “invented” the study of communication (called rhet¬
oric). At the very least, he wrote the first detailed work on the art of effective public
speaking, Rhetorike Techne, including details on organization and uses of argu¬
ments from probability. Other sophists included Protagoras (called the father of de¬
bate), Theodorus of Byzantium (who studied figures of speech such as puns), and
Prodicus of Ceos (an early expert in the study of words, or philology).
Surely the greatest contributor to communication studies in the classical age
was Aristotle (384-322 b.c.e.). He made the first attempt to develop a complete
rhetoric that was philosophically compelling. In his book Rhetoric, he defined our
study as “the faculty of discovering in the particular case what are the available
means of persuasion.” Thus, rhetoric was not a practice but a field of study—an ad¬
vance that still gives us intellectual integrity as a distinct field. Though Aristotle did
not write about all “canons of rhetoric,” he became associated strongly with them
because he discussed many of them in detail. These canons were five major cate¬
gories that may be studied to help understand communication: invention (types and
sources of ideas), arrangement (organization of ideas), style (use of words), deliv¬
ery (use of voice and gesture), and memory (ability to recall passages and exam¬
ples for utterance). When European universities were founded during the Middle
Ages, three primary subjects were studied: logic, rhetoric, and grammar. Remnants
of this tradition can be seen today in the speech communication student’s wearing
of a silver tassel at graduation ceremonies to symbolize study of “oratory” in the sil¬
ver age.
(continued)
22 Introduction to the Field
The study of speech and hearing science also had its roots in ancient times.
Plutarch, the Greek biographer, recounted that Demosthenes had a monotonous
voice and stammered when he spoke. Under the guidance of an actor named
Satyrus (the oldest known speech therapist?) Demosthenes improved his diction
by practicing a number of drills including speaking with pebbles in his mouth.
Though the deaf were routinely put to death in ancient Rome and Greece, during
the Middle Ages, speech and hearing science was pursued as a sacred duty. In the
seventh century, when Bishop St. John of Beverly was successful in teaching a
deaf-mute to speak, the Roman Catholic Church promptly declared it a miracle.
Later, developing a code of charitable deeds, the Church promoted compassion for
handicapped people in general, but it also unknowingly declared speech and hear¬
ing science not a profession but an act of charity.
Journalism and mass communication professions also began in the classical
period. At the order of Julius Caesar, the world’s first “newspaper,” Acta Diurna
(Daily Events), was published in Rome during the first century b.c.e. In reality, the
newspapers were little more than hand-duplicated bulletins that were posted in the
Forum, but large numbers of people made a daily routine of reading them. It would
not be until the seventh and eighth centuries that the world’s first printed newspa¬
pers would appear in Beijing. The method of printing employed wood blocks, which
was a time-consuming process since blocks were prepared individually for each is¬
sue and then discarded. Since reporting the news was controlled by the govern¬
ment, only a very limited form of journalism appears to have been practiced.
Though a form of movable-type printing was invented in China at least as far back
as the eleventh century, it was rapidly abandoned since Chinese has no alphabet
and over 40,000 characters. When movable mitered type was developed in Europe
in the fifteenth century, widespread and rapid dissemination of the news became
possible and journalism emerged as a recognized profession.
• Journal of Speech and Hearing Disorders (founded 1936) RC 423. J68. Called
the Journal of Speech Disorders until 1948, this publication features research
and theoretic essays across the realm of speech and hearing science.
• Journal of Speech and Hearing Research (founded 1958) RC 423. J86. Ded¬
icated to research, measurement, and applied work in speech and hearing
science.
The Role of Research in Communication 23
From time to time, the association also publishes a Monograph series (HD 929.H65 C45x)
and ASHA Reports (W 1.AS151) containing proceedings from annual meetings.
Interest groups also publish materials that have nearly the full status of journals in¬
cluding The Journalist (PN 4700.E4 A), the International Communication Bulletin
(PN 4700.132), the Journal of Public Relations Research (HM 263.J65), and Media
Law Notes (KF 2750.A15 M4).
org), which publishes Speech Communication; the European Institute for Media Research
Projects; the International Clinical Phonetics and Linguistics Association (which publishes
Clinical Linguistics & Phonetics)-, the International Telecommunication Society (which
publishes Information Economics and Policy)-, the Japan Center for Intercultural Commu¬
nications; the Nordic Documentation Center for Mass Communication Research (which
publishes the Nordicom Review of Nordic Research on Media & Communication).
With the rise of the Internet, “electronic journals” (such as the Electronic Journal
of Communication [www.cios.org/www/ejcmain.htm]. Effective Communication
[www.hodu.com], Communications News [www.comnews.com], and Computer-Medi¬
ated Communication Magazine [www.december.com/cmc/mag/index.htm]) have
emerged as very real research publication options. Newly formed organizations have
been able to use this “information superhighway” to create new journals and promote
their research interests. So, we should expect growth in the lists of research sources
available to help us answer questions. Fortunately, because of the Internet, we should be
able to get at such information sources rapidly and inexpensively.
28 Introduction to the Field
Communication Research
Problems and Hypotheses
The one real object of education is to leave a man in the condition of con¬
tinually asking questions.
—Bishop Creighton
• A study that recently has seen renewed citation among scholars. Phifer (1961,
p. 72) phrased a problem question as: “What is the relationship between what
30
Communication Research Problems and Hypotheses 31
Andrew Johnson said and did on his famous 1866 ‘swing around the circle’
[speeches] and the victory of his Radical opponents in the congressional elec¬
tions?” Since this question involved describing a phenomenon for the purpose of
interpreting or evaluating communication and its effects, the historical-critical
method of research (a form of qualitative research) was invited.
• An inquiry into studying conversation by Patterson and his associates (1996,
p. 78) seeking to “demonstrate the ability or inability of conversation analysts to
produce similar transcripts from the same conversation.” Since this study dealt
with a qualitative method of research (conversational analysis) but asked about
direct observations of behavior by some measurement (without manipulating or
changing any variables), it actually invited a quantitative study.
• An investigation of advertising messages by Cantor and Venus (1980, p. 14) that
proposed the question. What is “the effect of humor on the memorability and
persuasiveness of a rigorously manipulated radio advertisement that was heard
in a quasi-naturalistic setting?” Since this problem asked about the effects of a
variable while holding all other influences constant, the experimental quantita¬
tive method was invited.
• A study of the failed 1928 presidential campaign of A1 Smith that was based on
the purpose “to explain Smith’s rhetorical errors at Oklahoma City [where he re¬
sponded to attacks that a Roman Catholic should not be president] that factored
into his political demise” (Voth, 1994, p. 333). Given the concern for assessing
a particular speech, the qualitative method known as historical-critical research
was invited.
Our research questions guide us to the methods that are relevant to a proper answer. Of
course, problem statements may be revised—usually involving fine-tuning language or
adding qualifiers—after some inquiry into the topic. Yet, a working problem statement
should be constructed to get the process rolling.
now—or ever. Some questions cannot be answered unless you have the money or spe¬ within the
cial skills that may not yet be yours. You may want to learn if the disintegration of the researcher’s
former Soviet Union led to increases in the number of “underground press” publications competence
in the independent states. But if you do not speak Russian, you probably cannot com¬
plete such a study. Furthermore, you may not have a way to get access to formal collec¬
tions of underground publications. Fundamentally, you must choose problem statements
that are “do-able” given your resources and abilities.
Good research questions must avoid the extremes of triviality and excessive breadth.
Sometimes problem statements are so isolated that communication researchers
forget that they are supposed to be studying communication. One student-scholar asked,
“What is the relationship between sex of employees and rates of promotion?” Unfortu¬
nately, there is no communication variable here. As obvious as it might sound at first, it
is important that communication research problem questions ask about message-related
behavior.
Some scholars believe that quantitative and qualitative methods are selected by researchers because they like
the philosophical assumptions that underlie them. Then, this reasoning goes, researchers select problem ques¬
tions that are compatible with the methods. The position taken here, however, is that research questions should
guide selection of methods, not the other way around. After a coherent problem question is advanced, the most
appropi iate method may be chosen. Nevertheless, hypotheses most often are differentiated by whether they
guide qualitative or quantitative studies, and such a recognition will be accepted here.
Communication Research Problems and Hypotheses 33
At first, finding solid research questions may sound like a very sterile process. But
scholars select problem questions that they care about very deeply. They often
have sources that you might check to develop your own research questions. Ronald
Schutt lists six places to look for interesting research problem questions (1999):
“Subjective beliefs” (p. 31). You might look at your personal hunches about
communication processes to see if your guesses and curiosity guide your selection of
problem questions.
“Your own experience” (p. 31). If you have gone through a romantic breakup that
caused you pain, you might ask about the things that were said in the breakup that were
most hurtful. Such research might even help you find ways to deal with this situation in
the future.
“Others’ experiences” (p. 31). If you had a brother or sister with a speech handicap,
your concern for finding effective therapy might lead you to compose a research question
exploring different options.
“Other researchers” (p. 31). Research articles often include suggestions for future
research. Some of these ideas may stimulate your thinking to explore interesting research
avenues.
“Social theory” (p. 32). The exploration and testing of fascinating theories, such as
Berger’s uncertainty reduction theory or Ting-Toomey’s face-saving theory may stimulate
a host of useful research questions.
“Pragmatic sources” (p. 32). Sometimes you may be hired to do research or you may
volunteer to help a group explore its communication issues. In these cases, research
questions may come out of a formal request for proposals or a practical problem of
immediate interest.
Sometimes problems have “subproblems” that narrow the issues further. In some arti¬
cles, the research problem is phrased as a purpose statement. In other research pieces,
the problem statement is placed near the end of the literature review as a summary claim
to be tested. A problem statement may or may not be followed by a question mark.
2. Except for simple exploratory studies, problem statements must include at least two must include two
variables. Researchers try to relate one variable to another. The term “variable” has variables
a very special meaning in research. A variable is a characteristic to which numbers variable defined
can be assigned. This statement sounds as though it is restricted to quantitative stud¬
ies, but it is not. The following question has clear variables in it: Has the use of threat
appeals declined in American preaching from 1900 to 2000? To answer this ques¬
tion, we might survey manuscripts of preachers of each time period to identify the
34 Introduction to the Field
frequency of such appeals at each time frame. The use of threat appeals is a varia e.
It is capable of taking on two values: either preachers use them in sermons or they do
not (100 percent or 0 percent use). Of course, the number of such threats is an obvi¬
ous variable. The time frame, 1900 to 2000, also is a variable. The opposite of a vari¬
constant defined
able is a “constant.” A constant is a characteristic to which only one number may be
assigned. Many research questions ask about relationships between some variables
while holding others constant. Look at this problem statement: What is the relation¬
ship between communication apprehension and grades in public speaking among
upper-division college students? The class level of the college students is held con¬
stant, since it is restricted only to upper-division college students. You might some¬
times hear researchers talk about the need to have control in their studies. What they
mean is that they want to take variables that can be nuisances and make constants out
of them. Some problem statements involve such low-level questions that only one
variable is involved, such as:
Though in the early stages of research such questions may be useful to characterize a
process or field, they elicit rather low levels of information.
problems must be 3. Problem statements must be testable. A testable problem must be capable of
testable yielding more than one answer. Yet sometimes researchers ask questions that can
have only one answer. Look at these examples from the work of pupils and some
established scholars:
Example Deficiency
How can politicians sell The example asks about a logical possibility: what can
themselves to the public? politicians do? Future options are nearly endless, and
there is no way to find an appeal that is not possible
in the future.
Is there a pattern to the ways The example is answerable only by saying “yes.”
people watch television? Anything forms a pattern, even if the regularity is
random. The question answers itself by its own
construction.
Do charismatic leaders increase This example cannot be answered because notions of
group productivity? “charismatic leaders” and “productivity” may be so
broad that they cannot be pinned down. The problem
is not in testable language.
problems make no 4. Problem statements must not advance personal value judgments. Research can reveal
personal value whether computerized therapy reduces stuttering in children. But it cannot tell if
judgments computerized therapy should be used for stutterers. That choice requires moving be¬
yond research and evaluating pragmatic choices. Research questions, therefore, may
Communication Research Problems and Hypotheses 35
not substitute value judgments for appeals to facts, as in the following attempts: Is
public speaking training better at reducing communication apprehension than coun¬
seling therapy? Should trials be videotaped? Is it a bad idea for newspapers to use un¬
named sources for news reports?
In qualitative studies employing rhetorical criticism some research questions might rhetorical criticism
seem to deal with value judgments, but a close look reveals that they are just as rig¬ studies do not just
orous as any problem questions in so-called clearly “scientific” research. For in¬ make personal value
stance, in Chapter 1 the following examples were used for rhetorical criticism topics judgments
in qualitative studies:
Though these topics (and specific problem questions derived from them) clearly criticism applies
ask for assessments based on systems and standards, you will notice that they do standards to draw
not invite researchers to make personal recommendations. Each of these exam¬ conclusions virtually
ples invites a study to apply a standard of assessment (such as tests of arguments regardless of the
listed in argumentation textbooks, isolation of positive and negative phrases researcher’s value
identified in books on language, or standards of ethics [e.g., the categorical im¬ judgments about the
perative, the golden mean, or situation ethics] clearly described in texts on the way things ought to
subject). In each case, the scholar takes the applicable standards, applies them be
to examples of communication, and asks what conclusions must be drawn, re¬
gardless of the critic’s personal value judgments about the way things ought to
be in the future. It makes no difference if the researcher likes the results of the
assessment. Using the chosen standards, the researcher must accept the results
obtained. As you can see, applying standards of assessment involves great at¬
tention to detail and places strong checks on interference from personal value
judgments.
5. Problem statements must be clear grammatical statements. In the fever of enthusi¬ must be grammatical
asm, some scholars may compose incomplete or ungrammatical problem statements
that are inevitably unclear. By expressing problem statements with great clarity, it is
possible to promote thoughtful research that gets the job done efficiently. Using non¬
standard grammar can also cause misunderstandings. A student turned in this prob¬
lem statement: “Does humor make a speech more persuasive?” In standard English
one cannot say more without following it with a than. Anything less than this form is
a sentence fragment. More than what? one might ask. More than nothing? More than
it once was? More than messages using other types of appeals? Indeed all compara¬
tive forms (such as higher, lower, less, and fewer) require than to complete the sen¬
tence. It is wise to use standard grammar if problem statements are to be capable of
standing on their own and guiding research.
36 Introduction to the Field
problems should Sometimes problem statements are overwritten. Difficulties emerge when problem
exclude statements include motives or explanations of observations. This submission is an exam¬
interpretation of ple of such an overwritten statement: “In an effort to avoid potential charges of sexual ha¬
results rassment, do male managers avoid socially oriented interpersonal communication
episodes with female employees?” The introductory phrase is not a meaningful part of the
problem statement, but a possible interpretation of results. Eventually the question be¬
came, “Do male managers in complex organizations report fewer socially oriented inter¬
personal communication episodes with female employees than with male employees?”
Now that we have noticed that problem statements play a vital role in research, it
is obvious that each area in our field makes great use of them. Table 2.1 shows examples
of the sorts of research questions we might probe. Both qualitative and quantitative re¬
search efforts require full problem statements to guide efforts. You might wish to look at
the list of sample questions to see if any stimulate your interest or give you some ideas
of directions you may wish to take on your own.
USING HYPOTHESES
Whereas problem statements ask about relationships that might be found, hypotheses
hypothesis defined give direct declarative answers to the problem. A hypothesis is “an expectation about
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proofs of confidence manifested to me by themselves and their
predecessors since my call to the administration, and the many
indulgences experienced at their hands. The same grateful
acknowledgments are due to my fellow citizens generally, whose
support has been my great encouragement under all
embarrassments. In the transaction of their business I cannot have
escaped error. It is incident to our imperfect nature. But I may say
with truth, my errors have been of the understanding, not of
intention; and that the advancement of their rights and interests has
been the constant motive for every measure. On these
considerations I solicit their indulgence. Looking forward with anxiety
to their future destinies, I trust that, in their steady character
unshaken by difficulties, in their love of liberty, obedience to law,
and support of the public authorities, I see a sure guaranty of the
permanence of our republic; and retiring from the charge of their
affairs, I carry with me the consolation of a firm persuasion that
Heaven has in store for our beloved country long ages to come of
prosperity and happiness.
January 1, 1802.
Amidst the anxieties which are felt for the favorable issue of
measures adopted for promoting the public good, it is a consolation
to meet the approbation of those on whose behalf they are
instituted. I shall certainly endeavor to merit a continuance of the
good opinion which the legislature of Tennessee have been pleased
to express in their address of the 8th November, by a zealous
attention to the interests of my constituents; and shall count on a
candid indulgence whenever untoward events may happen to
disappoint well-founded expectations.
In availing our western brethren of those circumstances which occur
for promoting their interests, we only perform that duty which we
owe to every portion of the Union, under occurrences equally
favorable; and, impressed with the inconveniences to which the
citizens of Tennessee are subjected by a want of contiguity in the
portions composing their State, I shall be ready to do for their relief,
whatever the general legislature may authorize, and justice to our
neighbors permit.
The acquisition of Louisiana, although more immediately beneficial
to the western States, by securing for their produce a certain
market, not subject to interruption by officers over whom we have
no control, yet is also deeply interesting to the maritime portion of
our country, inasmuch as by giving the exclusive navigation of the
Mississippi, it avoids the burthens and sufferings of a war, which
conflicting interests on that river would inevitably have produced at
no distant period. It opens, too, a fertile region for the future
establishments in the progress of that multiplication so rapidly taking
place in all parts.
I have seen with great satisfaction the promptitude with which the
first portions of your militia repaired to the standard of their country.
It was deemed best to provide a force equal to any event which
might arise out of the transaction, and especially to the preservation
of order, among our newly-associated brethren, in the first moments
of their transition from one authority to another. I tender to the
legislature of Tennessee assurances of my high respect and
consideration.
Friends and Fellow Citizens,—I thank you for the address you have
kindly presented me, on behalf of that portion of the Society of
Friends of which you are the representatives, and I learn with
satisfaction their approbation of the principles which have influenced
the councils of the general government in their decisions on several
important subjects confided to them.
The desire to preserve our country from the calamities and ravages
of war, by cultivating a disposition, and pursuing a conduct,
conciliatory and friendly to all nations, has been sincerely
entertained and faithfully followed. It was dictated by the principles
of humanity, the precepts of the gospel, and the general wish of our
country, and it was not to be doubted that the Society of Friends,
with whom it is a religious principle, would sanction it by their
support.
The same philanthropic motives have directed the public endeavors
to ameliorate the condition of the Indian natives, by introducing
among them a knowledge of agriculture and some of the mechanic
arts, by encouraging them to resort to these as more certain, and
less laborious resources for subsistence than the chase; and by
withholding from them the pernicious supplies of ardent spirits. They
are our brethren, our neighbors; they may be valuable friends, and
troublesome enemies. Both duty and interest then enjoin, that we
should extend to them the blessings of civilized life, and prepare
their minds for becoming useful members of the American family. In
this important work I owe to your society an acknowledgment that
we have felt the benefits of their zealous co-operation, and approved
its judicious direction towards producing among those people habits
of industry, comfortable subsistence, and civilized usages, as
preparatory to religious instruction and the cultivation of letters.
Whatever may have been the circumstances which influenced our
forefathers to permit the introduction of personal bondage into any
part of these States, and to participate in the wrongs committed on
an unoffending quarter of the globe, we may rejoice that such
circumstances, and such a sense of them, exist no longer. It is
honorable to the nation at large that their legislature availed
themselves of the first practicable moment for arresting the progress
of this great moral and political error; and I sincerely pray with you,
my friends, that all the members of the human family may, in the
time prescribed by the Father of us all, find themselves securely
established in the enjoyment of life, liberty, and happiness.
Sir,—I received on the 14th instant your favor of August 31, and I
beg you to assure my fellow citizens of the Baptist church of
Newhope meeting-house, that I learn with great satisfaction their
approbation of the principles which have guided the present
administration of the government. To cherish and maintain the rights
and liberties of our citizens, and to ward from them the burthens,
the miseries, and the crimes of war, by a just and friendly conduct
towards all nations, were among the most obvious and important
duties of those to whom the management of their public interests
have been confided; and happy shall we be if a conduct guided by
these views on our part, shall secure to us a reciprocation of peace
and justice from other nations.
Among the most inestimable of our blessings, also, is that you so
justly particularize, of liberty to worship our Creator in the way we
think most agreeable to his will; a liberty deemed in other counties
incompatible with good government, and yet proved by our
experience to be its best support.
Your confidence in my dispositions to befriend every human right is
highly grateful to me, and is rendered the more so by a
consciousness that these dispositions have been sincerely
entertained and pursued. I am thankful for the kindness expressed
towards me personally, and pray you to return to the society in
whose name you have addressed me, my best wishes for their
happiness and prosperity; and to accept for yourself assurances of
my great esteem and respect.
The appearances for some time past, threatening our peace, fellow
citizens, have justly excited a general anxiety; and I have been
happy to receive from every quarter of the Union the most
satisfactory assurances of fidelity to our country, and of devotion to
the support of its rights. Your concurrence in these sentiments,
expressed in the address you have been pleased to present me, is a
proof of your patriotism, and of that firm spirit which constitutes the
ultimate appeal of nations. What will be the issue of present
misunderstandings, is, as yet, unknown. But, willing ourselves to do
justice to others, we ought to expect it from them. If any among us
view erroneously the rights which late events have brought into
question, let us hope that they will be corrected by the further
investigation of reason; but, at all events, that they will acquiesce in
what their country shall authoritatively decide, and arrange
themselves faithfully under the banners of the law.
Your approbation of the measures which have been pursued, is a
pleasing confirmation of their correctness; and, with particular
thankfulness for the kind expressions of your address towards myself
personally, I reciprocate sincere wishes for your welfare.
TO MESSRS. ABNER WATKINS AND BERNARD TODD.
I have received your address, fellow citizens, and, thankful for the
expressions so personally gratifying to myself, I contemplate with
high satisfaction the ardent spirit it breathes of love to our country,
and of devotion to its liberty and independence. The crisis in which it
is placed, cannot but be unwelcome to those who love peace, yet
spurn at a tame submission to wrong. So fortunately remote from
the theatre of European contests, and carefully avoiding to implicate
ourselves in them, we had a right to hope for an exemption from the
calamities which have afflicted the contending nations, and to be
permitted unoffendingly to pursue paths of industry and peace.
But the ocean, which, like the air, is the common birth-right of
mankind, is arbitrarily wrested from us, and maxims consecrated by
time, by usage, and by an universal sense of right, are trampled on
by superior force. To give time for this demoralizing tempest to pass
over, one measure only remained which might cover our beloved
country from its overwhelming fury: an appeal to the deliberate
understanding of our fellow citizens in a cessation of all intercourse
with the belligerent nations, until it can be resumed under the
protection of a returning sense of the moral obligations which
constitute a law for nations as well as individuals. There can be no
question, in a mind truly American, whether it is best to send our
citizens and property into certain captivity, and then wage war for
their recovery, or to keep them at home, and to turn seriously to
that policy which plants the manufacturer and the husbandman side
by side, and establishes at the door of every one that exchange of
mutual labors and comforts, which we have hitherto sought in
distant regions, and under perpetual risk of broils with them.
Between these alternatives your address has soundly decided, and I
doubt not your aid, and that of every real and faithful citizen,
towards carrying into effect the measures of your country, and
enforcing the sacred principle, that in opposing foreign wrong there
must be but one mind.
I receive with sensibility your kind prayers for my future happiness,
and I supplicate a protecting providence to watch over your own and
our country's freedom and welfare.
The epoch, fellow citizens, into which our lot has fallen, has indeed
been fruitful of events, which require vigilance, and embarrass
deliberation. That during such a period of difficulty, and amidst the
perils surrounding us, the public measures which have been pursued
should meet your approbation, is a source of great satisfaction. It
was not expected in this age, that nations so honorably
distinguished by their advances in science and civilization, would
suddenly cast away the esteem they had merited from the world,
and, revolting from the empire of morality, assume a character in
history, which all the tears of their posterity will never wash from its
pages. But during this delirium of the warring powers, the ocean
having become a field of lawless violence, a suspension of our
navigation for a time was equally necessary to avoid contest, or
enter it with advantage. This measure will, indeed, produce some
temporary inconvenience; but promises lasting good by promoting
among ourselves the establishment of manufactures hitherto sought
abroad, at the risk of collisions no longer regulated by the laws of
reason or morality.
It is to be lamented that any of our citizens, not thinking with the
mass of the nation as to the principles of our government, or of its
administration, and seeing all its proceedings with a prejudiced eye,
should so misconceive and misrepresent our situation as to
encourage aggressions from foreign nations. Our expectation is, that
their distempered views will be understood by others as they are by
ourselves; but should wars be the consequence of these delusions,
and the errors of our dissatisfied citizens find atonement only in the
blood of their sounder brethren, we must meet it as an evil
necessarily flowing from that liberty of speaking and writing which
guards our other liberties; and I have entire confidence in the
assurances that your ardor will be animated, in the conflicts brought
on, by considerations of the necessity, honor, and justice of our
cause.
I sincerely thank you, fellow citizens, for the concern you so kindly
express for my future happiness. It is a high and abundant reward
for endeavors to be useful; and I supplicate the care of Providence
over the well-being of yourselves and our beloved country.
August 2, 1808.
August 2, 1808.
I received in due time your favor of June 24th, covering the address
of the House of Representatives and Senate of New Hampshire, and
I ask leave, through the same channel, to return the enclosed
answer, to be communicated to them in whatever way you think
most acceptable. Highly gratified by this approbation of the
legislature of your State, as it respects myself personally, the
moment at which it is expressed gives it peculiar value as a public
document. It is the testimony of a respectable legislature in favor of
a measure submitting our fellow citizens to some present sufferings
to preserve them from future and greater, and cannot fail to
strengthen the disposition to maintain it which I am happy to
perceive is so general. I tender you my affectionate salutations, and
with every wish for your health and happiness, the assurance of my
high respect and consideration.
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