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This study investigates the role of interpersonal communication in enhancing academic success and social skills among students at the Vocational College of Universitas Diponegoro. It highlights the importance of effective communication for fostering collaboration, motivation, and a positive campus environment, while also addressing challenges such as communication anxiety and cultural differences. The findings suggest that targeted communication programs are necessary to improve students' interpersonal skills and support their overall development.

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0% found this document useful (0 votes)
9 views6 pages

4.aden - Copy

This study investigates the role of interpersonal communication in enhancing academic success and social skills among students at the Vocational College of Universitas Diponegoro. It highlights the importance of effective communication for fostering collaboration, motivation, and a positive campus environment, while also addressing challenges such as communication anxiety and cultural differences. The findings suggest that targeted communication programs are necessary to improve students' interpersonal skills and support their overall development.

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, ,

Journal Commedies
Vol.2, No.1, February, 2025, pp. 23-28
E ISSN
Journal homepage: http://journal.unesa.ac.id/index.php/commedies/

`
The Role of Interpersonal Communication in Enhancing Student’s Academic Success
and Social Skill at Vocational College, Universitas Diponegoro

Mohammed Aden Suryana1, Leo Agus Permana2

1
Universitas Diponegoro, Jalan Erlangga Tengah No.17, Semarang 50241
2
Universitas Diponegoro, Jalan Erlangga Tengah No.17, Semarang 50241

Corresponding Author Email: [email protected]


ABSTRACT

Received: Interpersonal communication is a fundamental aspect of social interaction, essential


Revised: for building relationships, fostering collaboration, and enriching academic and social
Accepted: experiences. This study examines the role of interpersonal communication among
students at the Vocational College of Universitas Diponegoro, emphasizing its influence
Available online:
on academic success, social skill development, and the promotion of an inclusive
campus environment. Effective communication between students and lecturers
enhances learning motivation and academic performance, while also encouraging
collaboration in group projects and research initiatives. Furthermore, interpersonal
communication helps students cultivate critical social skills, such as public speaking,
active listening, and empathy, which are vital for both academic and professional
growth. Despite its benefits, challenges like communication anxiety, cultural
differences, and excessive reliance on social media can impede effective interaction.
Communication anxiety, especially when engaging with lecturers or peers, may limit
participation in academic activities, while cultural differences can lead to
misunderstandings. Social media, though a valuable communication tool, often
reduces the quality of face-to-face interactions. To overcome these obstacles,
strategies such as communication training, multicultural education, and mindful
technology use are proposed. This study adopts a qualitative descriptive approach,
utilizing interviews with active students to explore their communication experiences.
The findings emphasize the importance of nurturing effective interpersonal
communication to support students' academic and social growth, fostering a more
inclusive and harmonious campus atmosphere. The research highlights the necessity of
targeted communication programs and activities to enhance students' interpersonal
skills and address the challenges they encounter in a diverse academic setting. By
prioritizing interpersonal communication, educational institutions can better prepare
students for success in both their academic and professional lives.

Keywords: Interpersonal Communication, Campus Environment, Academic


Success, Cultural Diversity, Social Media Influence

1. INTRODUCTION better health services to the community (Sekarningrum &


Yunita, 2023). Overall, effective interpersonal
Interpersonal communication is a fundamental aspect communication contributes to improving the quality of
of social life, allowing for the exchange of information and social interaction and community services.
the building of meaningful relationships. Research shows Interpersonal communication plays an important role in
that effective communication plays an important role in student interactions in various contexts. In interfaith
forming healthy relationships in the social environment. In friendships, students apply openness, empathy, and
a cultural context, interpersonal communication helps positive behavior to establish harmonious relationships
preserve local traditions such as Ruwat Bumi through the (Astuti et al., 2024). Interpersonal communication
stages of knowledge, planning, and creativity (Hibrizi & between lecturers and students also has a significant
Saffanah, 2023). Communication aspects such as effect on learning motivation, creating a familiar and warm
openness, empathy, and support are also important in lecture atmosphere (Budiwinarto et al., 2024). In a cultural
building relationships between caregivers and survivors of context, interpersonal communication contributes to the
mental disorders (Aprilia & Winduwati, 2023). preservation of local traditions through the stages of
Interpersonal communication training for posyandu knowledge, planning, and creativity (Hibrizi & Saffanah,
cadres has been proven to improve their ability to provide 2023). In addition, interpersonal communication between
23
supervisors and students is very important in the process contexts, such as maintaining cultural traditions (Hibrizi &
of submitting a thesis title, helping students find suitable Saffanah, 2023), fostering the morals of foster children in
topics and providing support until they graduate on time orphanages (Annisa et al., 2023), and building interfaith
(Saniah & Ramadhani, 2024). friendships in the academic environment (Astuti et al.,
In the context of student affairs, especially on the 2024). Joseph A. Devito's theory of interpersonal
Universitas Diponegoro campus, interpersonal communication emphasizes five important aspects:
communication plays an important role in supporting the openness, empathy, supportive attitudes, positive
learning process, collaboration, and social skill attitudes, and equality (Annisa et al., 2023; Astuti et al.,
development. Our diverse and dynamic campus 2024). The implementation of effective interpersonal
environment provides students with opportunities to communication can increase productivity, collaboration,
interact with peers, lecturers, and other community and interpersonal relationships in various social and
members. Students in Vocational Colleges often organizational contexts (Ramadhani, 2023).
participate in a variety of academic and non-academic Interpersonal communication theory is relevant in the
activities, such as research groups, student organizations, digital era, but it requires adaptation to overcome evolving
and community projects. In this context, the ability to social dynamics (Kartini et al., 2024). Psychological
communicate effectively has a significant impact on integration is essential for effective interpersonal
student success, both in achieving academic goals and communication, as it helps communicators understand
building strong social networks. the characteristics and personalities of their audience
Effective communication is essential for fostering trust, (Ibrahim et al., 2024). Social media significantly affects
collaboration, and conflict resolution among students interpersonal communication, affects social
from different backgrounds. However, communication relationships and shapes individual perceptions of reality
between cultures faces challenges due to differences in (Kartini et al., 2024). Successful communication involves
language, values, and norms, which can lead to the exchange of communicative intentions, which can be
misunderstandings and conflicts. To overcome these categorized into high, medium, and low levels of
barriers, strategies such as the use of assertive language, intentions (Rusu, 2023). The process is goal-oriented,
multicultural education, and cross-cultural competency cooperative, and socially anchored, covering both verbal
training have proven effective. Technology, including and nonverbal aspects (Rusu, 2023). Understanding these
social media and translation apps, has facilitated new theories and their implications is essential for developing
communication channels (Widyanarti et al., 2024). effective communication strategies in a dynamic digital
Building trust and respect is essential for harmonious environment and maintaining the quality of interpersonal
intercultural relationships, with clear lines of relationships (Kartini et al., 2024; Ibrahim et al., 2024).
communication and cultural awareness being essential in Several studies show that interpersonal
organizational settings (Putri et al., 2024). For introverted communication plays an important role in the social and
students, the Culture-Responsive Teaching approach has academic life of students on campus. Effective
shown promise in developing communication and communication strategies, including openness, honesty,
collaboration skills, increasing motivation and confidence empathy, and positivity, help build strong interpersonal
in expressing opinions and collaborating with others relationships (Nurrachmah, 2024). This skill is essential
(Taher, 2023). for students from various religious backgrounds, fostering
Therefore, it is important to understand the role of harmonious friendships through mutual understanding
interpersonal communication in student life on the and respect (Astuti et al., 2024). Interpersonal
campus of the Vocational College of Universitas communication between students and lecturers has been
Diponegoro and how these challenges can be overcome to shown to have a significant positive correlation with
create a more inclusive and productive environment. The academic achievement (Sitorus, 2023). For students living
purpose of this study is to determine the role of in dorms, interpersonal communication can help alleviate
interpersonal communication between students in the culture shock and loneliness, although the impact on
campus environment and its impact on the academic and mental health varies depending on the individual's
social experience of students. The results of this research personality (Juli & Sulistyowati, 2023). Overall, effective
are expected to provide useful insights for the interpersonal communication enhances students' social
development of communication programs and social networks, supports their academic and non-academic
activities that support positive interactions among activities, and contributes to a positive campus
students. environment.
The development of social and communication skills is
2. LITERATURE REVIEW essential for students' success in academic and
professional settings. Effective speaking skills improve
Interpersonal communication is a direct or indirect social interaction, facilitate the clear expression of ideas,
interaction between individuals who are personal and promote listening and empathy. Integrating social-
(Ramadhani, 2023). This theory focuses on relationships, emotional learning into the curriculum helps students
conversations, interactions, and communicator build confidence and manage stress (Tazkia & Damayanti,
characteristics (Ramadhani, 2023). Interpersonal 2024). For students from a variety of backgrounds,
communication plays an important role in various supportive communication from friends provides

24
emotional and physical support, helping them adapt to Warahmah et al., 2023). The data obtained from interviews
new environments and develop a positive self-image. and observations will be analyzed using a thematic
Public speaking training can significantly improve analysis approach. The analysis process includes
students' communication skills, allowing them to transcripts of interviews and observation notes. The
effectively inform, inspire, motivate, and persuade others preparation of narratives based on these themes is to
(Wijayanto & Qana'a 2024). These skills are essential for a describe the role of interpersonal communication among
wide range of communication activities and can enhance students.
students' abilities both inside and outside the campus
environment, contributing to their overall personal and 4. RESULT AND DISCUSSION
professional development.
Several studies on interpersonal communication The Role of Interpersonal Communication in the
among students highlight several challenges, including Campus Environment of the Vocational College of
communication anxiety and cultural differences. Studies Universitas Diponegoro
show that many college students experience fear or
anxiety when communicating with professors or Based on the literature review that has been carried out,
classmates, which can hinder effective interaction and interpersonal communication plays a very important role
lower the quality of social relationships on campus. in the campus environment, especially in the Vocational
Cultural differences among students from different College of Universitas Diponegoro. Interpersonal
backgrounds can lead to difficulties in adapting to each communication not only serves as a tool for exchanging
other's communication styles, potentially leading to information, but also as a means to build harmonious
misunderstandings (Fitri & Yuliana, 2024). Overcoming social relationships, enhance collaboration, and support
these barriers requires the development of intercultural students' academic success and social skills
communication skills, including understanding different development.
cultural norms and building trust (Putri et al., 2024). In the campus environment, interpersonal
Effective interpersonal communication strategies, such communication between students and lecturers has a
as openness, empathy, positive behaviors, supportive significant impact on learning motivation and academic
behaviors, and finding commonalities, can help foster achievement. Research shows that students who have
harmonious relationships among students from different good interpersonal communication relationships tend to
religious backgrounds (Astuti et al., 2024). These findings be more involved in academic activities, such as class
emphasize the importance of addressing communication discussions and group projects. Open communication
challenges to promote effective interaction and social between students and lecturers also contributes to
cohesion in a diverse academic environment. increased learning motivation and academic outcomes.
According to Budiwinarto et al. (2024), effective
3. RESEARCH METHODOLOGY communication between lecturers and students can
create a familiar and warm lecture atmosphere, which in
This study uses qualitative descriptive research turn increases student learning motivation. This is
methods to explore various social phenomena. The especially relevant in the context of the Vocational College
qualitative approach allows researchers to transfer of Universitas Diponegoro, where students are often
findings from a specific case to a similar social situation, involved in various academic activities such as research
focusing more on the research process than on the results groups, community projects, and student organizations.
(Rifa’i, 2023; Waruwu, 2024). This study shows that Good communication between lecturers and students
qualitative descriptive methods are able to provide can facilitate a more effective learning process, help
comprehensive insights into complex social problems. students understand the material better, and encourage
The research subjects consist of active students at active participation in class discussions.
Universitas Diponegoro. The selection of informants is In addition, interpersonal communication also plays an
carried out using the purposive sampling technique, which important role in the academic collaboration process.
is to select individuals who have experience relevant to the Students in Vocational Colleges often work in teams to
research topic. The criteria for selecting informants complete projects or group assignments. The ability to
include students from various majors. Students who are communicate effectively, such as openness, empathy,
active in campus organizations or activities. Students who and a positive attitude, is indispensable to ensure that
are willing to share their experiences related to each team member can contribute optimally and avoid
interpersonal communication. It is estimated that there conflicts that may arise due to differences of opinion
will be 3 informants involved in this study. Qualitative (Nurrachmah, 2024). Thus, good interpersonal
approaches, including interviews, observations, and field communication not only supports individual academic
notes, are typically used for data collection (Waruwu, success, but also improves the quality of collaboration
2024). The data collection method is carried out through within the group.
interviews by asking questions to the interviewees to get The diverse and dynamic campus environment at the
information about the research topic (Sugiyono, 2020). Vocational College of Universitas Diponegoro provides
This approach involves data reduction, presentation, and opportunities for students to interact with peers, lecturers,
conclusion drawing (Waruwu, 2024; Susanto et al., 2023; and other community members. This interaction allows

25
students to develop important social skills, such as the Challenges in Interpersonal Communication in the
ability to speak in public, listen actively, and empathize Campus Environment
with others. These skills are not only useful in an academic
context, but also in professional life after graduation. Although interpersonal communication has many
According to Tazkia & Damayanti (2024), the development benefits, there are several challenges faced by students in
of social and communication skills is essential for communicating in the campus environment. These
students' success in academic and professional challenges can hinder effective interaction and affect the
environments. Public speaking training, for example, can quality of social relationships among students. Several
significantly improve students' communication skills, challenges were also identified in this study. Some
allowing them to effectively inform, inspire, motivate, and students experience anxiety when communicating with
persuade others. At the Vocational College, students are lecturers or when speaking in front of class, which can
often involved in project presentations, group discussions, hinder effective interaction. In addition, differences in
and student organization activities, all of which require cultural and language backgrounds are also factors that
good communication skills. By developing these skills, affect communication between students.
students can not only succeed in academic activities, but One of the main challenges in interpersonal
also build strong social networks that can support their communication is communication anxiety, especially
future careers. when students have to interact with lecturers or
Interpersonal communication also plays an important classmates. According to Fitri & Yuliana (2024), many
role in building social networks in the campus students experience fear or anxiety when communicating
environment. Students at Universitas Diponegoro's with lecturers or classmates, which can hinder effective
Vocational College come from a variety of cultural, interaction and reduce the quality of social relationships
religious, and social backgrounds, which creates an on campus. This anxiety can be caused by a variety of
environment rich in diversity. In this context, effective factors, such as a lack of confidence, fear of
interpersonal communication can help students build misunderstanding, or fear of being judged by others. At the
harmonious relationships with friends from various Vocational College of Universitas Diponegoro,
backgrounds. communication anxiety can be a barrier for students to
Research shows that effective communication actively participate in class discussions or project
contributes to emotional support among college students. presentations. To overcome this challenge, efforts are
College students feel more comfortable sharing personal needed to increase student confidence through
or academic problems with their close friends, which communication training and support from lecturers and
helps reduce stress and improve mental well-being. peers. Additionally, creating a welcoming and inclusive
Lecturers who are open and empathetic are also environment can also help reduce communication anxiety
considered to provide significant emotional support for among students.
students. Astuti et al. (2024) emphasized the importance Another challenge faced in interpersonal
of openness, empathy, and positive behavior in communication is the cultural differences and
establishing interfaith friendships. In a diverse campus communication styles among students from various
environment such as a Vocational College, students need backgrounds. In a diverse campus environment such as
to understand and respect the cultural differences and the Vocational College of Universitas Diponegoro,
values shared by their peers. By implementing effective students come from different regions with different
interpersonal communication, students can build cultures, languages, and values. These differences can
relationships that are based on mutual understanding and lead to difficulties in adapting to each other's
respect, which in turn creates an inclusive and communication styles, potentially leading to
harmonious campus environment. misunderstandings (Fitri & Yuliana, 2024). To overcome
In addition, interpersonal communication also plays a these challenges, it is necessary to develop intercultural
role in building professional networks. Students report communication skills, including understanding different
that good interpersonal communication helps them build cultural norms and building trust (Putri et al., 2024).
strong relationships with classmates and lecturers. Many Students need to be taught to appreciate differences and
students use social media and instant messaging apps develop an empathetic attitude towards friends from
like WhatsApp to communicate, which makes it easier for different backgrounds. Additionally, the use of clear and
them to make new friends and strengthen existing bonds. assertive language can also help reduce
Students who are active in student organizations or misunderstandings that may arise due to cultural
community projects have the opportunity to interact with differences.
various parties, including lecturers, alumni, and The use of social media as the main communication
professionals in their fields. The ability to communicate tool helps students in establishing interpersonal
effectively can help students build good relationships with relationships. However, some students revealed that
these parties, which can open up opportunities for online communication sometimes reduces the depth of
internships, research collaborations, or even post- interaction compared to face-to-face communication. In
graduation jobs. today's digital era, social media has become an integral
part of student life. While social media can facilitate
interpersonal communication, its excessive use can also

26
pose challenges. According to Kartini et al. (2024), social Fitri, V. N., Yuliana, N. (2024). Peran Komunikasi
media significantly affects interpersonal communication, Antarbudaya pada Mahasiswa dengan Empat Etnis
affects social relationships and shapes individual Berbeda di Universitas Sultan Ageng Tirtayasa.
perceptions of reality. In a campus environment, students KOMUNIKASI: Jurnal Komunikasi, 15(1), 26-33.
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