Table 14.

System Troubleshooting Chart

PROBLEM POSSIBLE CAUSES POSSIBLE CORRECTIVE STEPS

Compressor will not 1. Main switch open. 1. Close switch.
run 2. Fuse blown. 2. Check electrical circuits and motor winding for shorts or grounds.
Investigate for possible overloading. Replace fuse after fault is corrected.
3. Thermal overloads tripped. 3. Overloads are automatically reset. Check unit closely when unit
comes back on line.
4. Defective contactor or coil. 4. Repair or replace.
5. System shut down by safety devices. 5. Determine type and cause of shutdown and correct it before
resetting safety switch.
6. No cooling required. 6. None. Wait until calls for cooling.
7. Liquid line solenoid will not open. 7. Repair or replace coil.
8. Motor electrical trouble. 8. Check motor for open windings, short circuit or burn out.
9. Loose wiring. 9. Check all wire junctions. Tighten all terminal screws.
10. Phase loss monitor inoperative. 10. Refer to page 23.

Compressor noisy or 1. Flooding of refrigerant into crankcase. 1. Check setting of expansion valves.
vibrating 2. Improper piping support on suction or liquid line. 2. Relocate, add or remove hangers.
3. Worn compressor. 3. Replace.
4. Scroll compressor rotation reversed. 4. Rewire for phase change.

High discharge 1. Non-condensables in system. 1. Remove the non-condensables.

pressure 2. System overcharges with refrigerant. 2. Remove excess.
3. Discharge shutoff valve partially closed. 3. Open valve.
4. Fan not running. 4. Check electrical circuit.
5. Head pressure control setting. 5. Adjust.
6. Dirty condenser coil. 6. Clean.

Low discharge 1. Faulty condenser temperature regulation. 1. Check condenser control operation.
pressure 2. Suction shutoff valve partially closed. 2. Open valve.
3. Insufficient refrigerant in system. 3. Check for leaks. Repair and add charge.
4. Low suction pressure. 4. See corrective steps for low suction pressure.
5. Variable head pressure valve. 5. Check valve setting.

High suction 1. Excessive load. 1. Reduce load or add additional equipment.

pressure 2. Expansion valve overfeeding. 2. Check remote bulb. Regulate superheat.

Low suction pressure 1. Lack of refrigerant. 1. Check for leaks. Repair and add charge.
2. Evaporator dirty or iced. 2. Clean.
3. Clogged liquid line filter drier. 3. Replace cartridge(s).
4. Clogged suction line or compressor suction gas strainers. 4. Clean strainers.
5. Expansion valve malfunctioning. 5. Check and reset for proper superheat.
6. Condensing temperature too low. 6. Check means for regulating condensing temperature.
7. Improper TXV. 7. Check for proper sizing.

Little or no oil 1. Clogged suction oil strainer. 1. Clean.

pressure 2. Excessive liquid in crankcase. 2. Check crankcase heater. Reset expansion valve for higher superheat.
Check liquid line solenoid valve operation.
3. Low oil pressure safety switch defective. 3. Replace.
4. Worn oil pump. 4. Replace.
5. Oil pump reversing gear stuck in wrong position. 5. Reverse direction of compressor rotation.
6. Worn bearings. 6. Replace compressor.
7. Low oil level. 7. Add oil and/or through defrost.
8. Loose fitting on oil lines. 8. Check and tighten system.
9. Pump housing gasket leaks. 9. Replace gasket.

Compressor loses oil 1. Lack of refrigerant. 1. Check for leaks and repair. Add refrigerant.
2. Excessive compression ring blow by. 2. Replace compressor.
3. Refrigerant flood back. 3. Maintain proper superheat at compressor.
4. Improper piping or traps. 4. Correct piping.

Compressor thermal 1. Operating beyond design conditions. 1. Add components to bring conditions within acceptable limits (i.e.,
protector switch 2. Discharge valve partially shut. CPR/EPR valves, additional condenser surface, liquid injection, etc.).
open 3. Blown valve plate gasket. 2. Open valve.
4. Dirty condenser coil. 3. Replace gasket.
5. Overcharged system. 4. Clean coil.
5. Reduce charge.

System does not 1. Low pressure switch not correctly adjusted. 1. Adjust low pressure switch (see page 24)
start reliably in 2. Low ambient kit not installed. 2. Install low ambient kit (low pressure switch settings can be lowered
cold weather. temporarily to allow system to start)
(Low pressure switch 3. Review " low suction pressure possible causes".
not closing 4. Call Heatcraft tech support.

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Table 14. System Troubleshooting Chart (cont.)

PROBLEM POSSIBLE CAUSES POSSIBLE CORRECTIVE STEPS

System will not 1. Low pressure switch not correctly adjusted. 1. Adjust low pressure switch (see page 24)
run reliably in 2. Lack of refrigerant. 2. Check for leaks. Repair and add charge.
cold weather. 3. Low ambient kit not installed. 3. Install pressure fan cycling control to reduce the time required to
(Short cycling on low reach the head pressure valve setpoint. The control operation shall
pressure switch) not defeat the head pressure valve setpoint. See Table 15.
4. Call Heatcraft tech support.

System will not 1. Lack of refrigerant. 1. Check for leaks. Repair and add charge.
run reliably in 2. Head pressure builds too slowly to reach setpoint during 2. Install pressure fan cycling control to reduce the time required to
cold weather. cooling cycle. reach the head pressure valve setpoint. The control operation shall
(Head pressure does 3. Head pressure valve defective. not defeat the head pressure valve setpoint. See Table 15.
not reach minimum 3. Replace head pressure valve.
setting during
cooling cycle

Low compressor 1. Unit cooler has ice accumulation 1. Defrost unit cooler completely.
superheat observed 2. Superheat low when measured at unit cooler. 2. Raise superheat at unit cooler by 5°F (3°C).
at compressor in 3. Suction accumulator not installed. 3. Install suction accumulator
cold weather.

Slow initial room 1. Expansion valve capacity less than pull-down 1. Temporarily reduce the condenser coil face area to elevate the
pull-down in cold load. discharge pressure to equivalent 105°F condensing temperature
weather. 2. Expansion valve not sized for minimum head pressure during pull-down. (Remove blockage after pull-down).
and the installed distributor nozzle. 2. Replace expansion valve with correct size.

Table 15. Pressure Fan Cycling Recommended Settings

Head Pressure Valve Setpoint Control cut-in setting psi Control cut-out setting psi
150 psi 175 140
100 psi 125 90

NOTE: Use pressure fan cycling for fan nearest compressor. Use ambient fan cycling (see Table 1) for other fans

Replacement Parts by
Commercial Refrigeration Parts

InterLink™ Comercial Refrigeration Parts is your link to a complete line of dependable and certified commercial refrigeration parts, accessories
and innovative electronic controls for all Heatcraft Refrigeration Products (HRP) brands - including Bohn, Larkin, Climate Control and Chandler.
At InterLink, we provide our wholesalers with a comprehensive selection of product solutions and innovative technologies for the installed
customer base. And every product is built to ensure the same high performance standards with which all HRP brands are built — backed by a
dedicated team to serve every customer need, delivering at the best lead times in the industry.
Replacement parts should be obtained from your local InterLink wholesaler. Replacement parts, which are covered under the terms of the
warranty statement on page 2 of this manual, will be reimbursed for total part cost only. The original invoice from the parts supplier must
accompany all warranty claims for replacement part reimbursement. Heatcraft Refrigeration Products reserves the right to adjust the
compensation amount paid on any parts submitted for warranty reimbursement when a parts supplier's original invoice is not provided with a
claim. For more information, call 800-686-7278 or visit www.interlinkparts.com.

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