Suite Suite Suite Suite Suite

GL S P R F Category Title SUITE NEW P/F Message List# TFS # ISSUES/NOTES

GL s p R F Login Start by clicking the My Account toolbar option to open the Manage My Account Login page. CSC / LPTM Pass
GL s p R F Login On Manage My Account Login page, after successful login, the My Account Home page is opened. CSC / LPTM Pass
GL S p R F Logout Logout capability from every page by clicking the Log Out button on the purple/gold header On top right of evry page. CSC / LPTM Pass
p R F 1st Time Login On Manage My Account Login page, click First Time Logging in link to open First Time Login page. CSC / LPTM Pass
P R F 1st Time Login On First Time Login page, click Next button without entering an account number. Verify Receive message: Invalid account number. CSC / LPTM Pass

P CSC / LPTM

On First Time Login page, click Next button after entering an account # that has already been activated. Message: Online access has been previously activated for this
R F 1st Time Login account. Please try another account number or use the options above to retrieve a lost account number or to reset your password. Pass

On First Time Login page, click Next button after entering valid account number. Page is expanded with the following required fields:
First Name
Last Name
Zip Code
p R F 1st Time Login License Plate # CSC / LPTM
Phone Number
3 Security Question/Answers
Password

Pass

p R F 1st Time Login On First Time Login page, enter all required fields and click the Submit First Time Login button. User is advanced to My Account Home Page. CSC / LPTM
Pass
1st Time Login on website Click link in email and link takes user to alpha-expresstoll website
p R F
(Clicking link in new account Enter account # CSC / LPTM
email received after opening
account via Phone-TCS)
Pass

On First Time Login page, click Next button after entering valid account number. Page is expanded with the following required fields:
First Name
1st Time Login on website Last Name
p R F
(Clicking link in new account Zip Code CSC / LPTM
email received after opening
account via Phone-TCS) License Plate #
Phone Number
3 Security Question/Answers
Password.
Pass

1st Time Login on website

(Clicking link in new account
p R F
email received after opening CSC / LPTM
account via Phone-TCS)
Login for the first time, customer enters their 3 questions/answers and click the Update button to sucessfully login and advance to the My Account page. Pass
P R F Sign-Up in Person On the Manage My Account Login page, any user can click the Sign-Up in Person link to open the Sign-Up in Person page with a map of locations they can go to. CSC / LPTM
Pass
P R F Sign-Up in Person On the Sign-Up in Person page, any user can click a location icon to see the details for that location. CSC / LPTM Pass
P R F Sign-Up in Person On the Sign-Up in Person page, any user can download the ExpressToll Application by clicking the 'Click here' link. CSC / LPTM Pass
P R F Forgot Account# Click the Forgot Account# link from the My Account Login page to open the Forgot Account Number page. CSC / LPTM Pass

On Forgot Account Number page, enter invalid First Name, Last Name or License Plate # then click the Continue button. Receive message: An account could not be found
P R F Forgot Account# with the information that was provided. CSC / LPTM

Fail
p R F Forgot Account# On Forgot Account Number page, click the Wyoming link. Wyoming license plate formats are displayed. CSC / LPTM Pass
p R F Forgot Account# On Forgot Account Number page, click the Nebraska link. Nebraska license plate formats are displayed. CSC / LPTM Pass
On Forgot Account Number page, enter valid First Name, Last Name or License Plate # and click Next button. Receive message: Your Account Number has been emailed.
p R F Forgot Account# CSC / LPTM
Pass
p R F Forgot Account# On Forgot Account Number page, CSC or LPT customer receives the email titled: ExpressToll Account Number. CSC / LPTM
p R F Forgot Password Click the Forgot Password link from the My Account Login page, the Forgot Password page is opened. CSC / LPTM Pass
p R F Forgot Password On Forgot Password page, after providing desired criteria,(Account # or Email Address) and answer 3 security questions then CSC or LPT customer receives the email titled: CSC / LPTM
Password Reset Link for ExpressToll.com. Pass

CSC / LPTM
On Password Reset Link for ExpressToll.com email, click the link. A new browser window is opened to the Password Reset page.
p R F Forgot Password Pass

CSC / LPTM
On Password Reset page, enter valid new password and re-type password. Click the Save button. Receive message: You have successfully reset your password.
Login Control is visible on the right side of the page.
p R F Forgot Password Pass
p My Account Home Express toll home page Launched and Displays logo changed from service mark ℠ to Registered trade mark symbol ® under ExpressToll logo.
CSC Pass

p My Account Home All Logos replaced in all Statements,sign in page,documents,letters,Home page,reciepts

CSC/LPT
Pass
p R F My Account Home On My Account Home page, a customer can click the Edit Login information link. The Login Information page is displayed. CSC Pass
S p R F My Account Home On My Account Home page, a CSC customer can view and print the ExpressToll User Agreement by clicking the ExpressToll User Agreement link. CSC Pass
p R F My Account Home On My Account Home page, a CSC customer can click the Make a Payment button to open the Billing Information Page. CSC Pass
p R F My Account Home On My Account Home page, a customer can click the View Statements button to open the View Statement page. CSC Pass
On My Account Home page, a customer can edit their demographic information and email address by clicking the Edit button from the Account Profile Personal Information CSC Pass
GL S p R F My Account Home section. The Contact Information page is opened.
On My Account Home page, a customer can edit their vehicle information by clicking the Edit button from the Account Profile Vehicle Information section. The Vehicle and CSC Pass
GL S p R F My Account Home Transponder Information page is opened.
S p R F My Account Home On My Account Home page, a customer can show more vehicles by clicking the Show More Vehicles link from the Account Profile Vehicle Information section. The Vehicle CSC Pass
and Transponder Information page is opened.

GL S p R F My Account Home On My Account Home page, a customer can edit their Payment information by clicking the Edit button from the Account Profile Payment Information section. The Billing CSC Pass
Information page is opened.

p R F My Account Home On My Account Home page, a CSC customer can view the scrolling carousel and click the arrows on the ExpressToll Rewards partners at the bottom of the page. CSC Pass
p R F My Account Home On My Account Home page, a CSC customer can click the 'view all rewards' link to advance to the ExpressToll Rewards list. CSC Pass
p R F My Account Home On My Account Home page, a CSC customer can click on any of the scrolling Reward partner links to see the full information. CSC Pass
On Vehicle & Transponder Information page, a customer can click the Add Vehicles (Add/Edit Vehicles) button and be advanced to the Add Vehicle page (Add Vehicle and CSC Pass
GL S p R F Add Vehicle Transponder Information Page) (if there are no issues on the account).
On the Add Vehicle and Transponder Information page, a customer selects WY (Wyoming) from the State dropdown can click the 'download a PDF' link to get special license CSC Pass
p R F Add Vehicle plate instructions.
p R F Add Vehicle On the Add Vehicle page, verify 3 radio buttons : Never, Sometimes, Always. CSC Pass

CSC Pass
On the Add Vehicle page, a CSC customer can click "What is this ?' link under 'Sometimes' radio button. Message is displayed: The Colorado Express Lanes on US-36 and I-25
allow customers to travel for free when they have the appropriate number of occupants in the vehicle. To do this, you will need a switchable HOV transponder, the minimum
S p R F Add Vehicle number of occupants in your vehicle, and the transponder set to HOV mode. Click OK to close message.

On the Add Vehicle page, a CSC customer can enter all the required fields and click the Save Vehicle button. The new vehicle is added to the Vehicles table on Vehicle &
Transponder Information page with: CSC Pass
Transponder Number = blank
Transponder Type = STICKER
S p R F Add Vehicle Transponder Status = Ordered.
p R F Edit Vehicle On the Vehicle & Transponder Information page, a customer can click the Edit icon to open the Edit Vehicle and Transponder Information page. CSC Pass
On the Vehicle & Transponder Information page, a customer can click the Remove icon on a vehicle row. If the vehicle is eligible for removal the validation message will be CSC Pass
S p R F Remove Vehicle displayed: Are you sure you want to remove the vehicle with License Plate Number # from your account? Buttons : Cancel, Remove.
From any of the logged in account pages, a customer clicks the Add/Edit Vehicle or Request Transponder menu option to open the Vehicle and Transponder Information CSC Pass
S p R F Request or Replace Transponder page.

CSC Pass
On the Vehicle & Transponder Information page, a CSC customer can request a different transponder on their vehicles by clicking the Request or Replace icon. The edit
p R F Request or Replace Transponder vehicle and transponder information page is opened.
p F
Request or Replace Transponder Log in as Existing customer HOV Only Account
NOTE: You have no credit card on file. In order to add a vehicle or request a transponder online you will need to have a credit card on file. Please click here to enter a card. HOV Pass

CSC Pass
On the CyberSource website, a customer clicks the Finish button to add the card to the Cybersource system, and minimal card data to the ExpressToll system. They will be
GL S p R F Add/Edit Credit Cards - Add returned to the Manage Billing info page on the ExpressToll.com website.

GL S p R F Add/Edit Credit Cards - Edit On the Make a Payment page, a customer clicks the Edit icon (button) on the credit card row to start the edit process. CSC Pass

On the Credit Card Information page in Billing Information page, a customer can update the expiration date in valid date format and click the Update button to save the CSC Pass
GL S p R F Add/Edit Credit Cards - Edit changes.
GL S p R F Add/Edit Credit Cards - Delete On the Billing Information page, a customer after clicking the Delete icon will see the user message : Are you sure you want to delete the credit card ending with Credit Card CSC Pass
#. Buttons : Cancel and Delete.
On the Manage Billing Information page, a customer with at least 1 credit card added can make a payment from the Manage Billing Info page by clicking the Make Payment CSC Pass
GL S p R F Add/Edit Credit Cards button.
GL S p R F Make a Payment From any of the logged in account pages, a customer clicks the Add/Edit Credit cards or Make a Payment menu option to open the Billing Information Page. CSC Pass
CSC Pass
GL S p R F Make a Payment On the Billing information page, a customer with at least 1 credit card added, can enter payment amount and click the Make Payment button to process their payment.
GL S p R F Payment Activity From any of the logged in account pages, a customer clicks the Payment Activity menu option to open the View Payment Activity page. CSC Pass
There is known issue with calendar control where after trying to pick a
p R F Payment Activity On the View Payment Activity page, a customer can enter their own start date using the calendar control. CSC Pass date or year in calendar, calendar gets stuck on the page and follows
on every page until Page is refreshed. User story(ET-267) is already
created for this issue
p R F Payment Activity On the View Payment Activity page, a customer can enter their own end date using the calendar control. CSC Pass
GL S p R F Payment Activity On the View Payment Activity page, a customer clicks the Show History button to show the payment activity for the selected date range. CSC Pass
GL S p R F Payment Activity On the View Payment Activity page, a customer can View a Payment receipt by clicking the 'View' link. CSC Pass
GL S p R F Statements From any of the logged in account pages, a customer clicks the View Statements menu option to open the View Statements page. CSC Pass
GL S p R F Statements On the View Statements page, a customer can view a Statement by clicking the Download link. CSC Fail
GL S p R F Toll Activity From any of the logged in account pages, a customer clicks the Toll Activity menu option to open the View Toll Activity page. CSC Pass
There is known issue with calendar control where after trying to pick a
date or year in calendar, calendar gets stuck on the page and follows
p R F Toll Activity On the View Toll Activity page, a CSC customer can enter their own start date using the calendar control. CSC Pass on every page until Page is refreshed. User story(ET-267) is already
created for this issue
p R F Toll Activity On the View Toll Activity page, a CSC customer can enter their own end date using the calendar control. CSC Pass
GL S p R F Toll Activity On the View Toll Activity page, a CSC customer clicks the 'Show History' button to show the history for the selected date range. CSC Pass
GL S p R F Toll Activity On the View Toll Activity page, a CSC customer can Print the Toll Activity by clicking the 'Print' link CSC Pass
GL S p R F Update Profile On the Contact Information page, a customer can update their Address, City, State, Zip, Primary Phone Number or zip code and click the Save button. The updated CSC Pass
demographic information will be saved and shown in the Account Profile Personal Information section of the My Account page.

GL S P R F Login/Password On Login Information page, a customer clicks the Save button to save their updates to password and/or security questions and return to the My Account Home page. CSC Pass
GL S p R F Communications From any of the logged in account pages, a customer clicks the Communications menu option to open the Communications Preferences page. CSC Pass
GL S p R F Communications On the Communications Preferences page, a customer can check whether they want to receive occasional emails and click the Save button. Updates will be reflected in the CSC Pass
Account Profile Personal Information section of the My Account page.
On the Communications Preferences page, a CSC customer can update how they want to receive statements via Email, Paper, or No Statement and click the Save button. It throws an error " How do you know about us is
GL S p R F Communications Updates will be reflected in the Account Profile Payment Information section of the My Account page. CSC Pass missing"..It is known issue and fixed in QA with
ETMFA story
S p
Contact Click on the Contact,Navigates to the page Contact US where updates fax number is there-(303) 537-3761
CSC Pass

GL S p R F Rewards From any of the logged in account pages, a CSC customer clicks the ExpressToll Rewards menu option to open the View ExpressToll Rewards page. CSC PAss
GL S p R F Rewards On the View ExpressToll Rewards page, a CSC customer can click on any of the Reward partners links to expand the information. CSC PAss
GL S p R F Letters/Docs From any of the logged in account pages, a customer clicks the View Letters/Docs menu option to open the View Documents page. CSC Pass
GL S p R F Letters/Docs On the View Documents page, a customer can Download a Document by clicking the 'Download' link. CSC Pass
GL S p R F Pay Tolls On any page, any user can click the Pay Tolls toolbar option to Pay their Tolls online. CSC Pass
On the Make Payment Online page, verify 4 options -
1. ExpressToll or License Plate Toll Sign-In
p R F Pay Tolls - CSC or LPT-M sign-in 2. Pay tolls without statement. CSC Pass
3. Pay license plate toll statement, notice of violation and / or Hearing officer's final order.
4. Create an account.

p R F Pay Tolls - CSC or LPT-M sign-in Before logging in, on the 'Manage my account' page, if the user clicks on 'sign up in person' link - sign up in person page is displayed. On the Sign-Up in Person page, any user CSC Pass
can click a location icon to see the details of that location.

P R F Pay Tolls - CSC or LPT-M sign-in On the Sign-Up in Person page, any user can download the ExpressToll Application by clicking the 'Click here' link. CSC Pass

S P R F Create Account There are many ways to Create a new ExpressToll Account: CSC Pass
On any page, any user can click the Create Account toolbar option to begin the create account process on Step 1 Before you Begin.

P R F Create Account There are many ways to Create a new ExpressToll Account: CSC Pass
On the How it Works page, any user can click the 'click here' link to sign up online and begin the create account process on Step 1 Before you Begin.
GL s p R F Login Start by clicking the My Account toolbar option to open the Manage My Account Login page. LPT-M Pass
GL s p R F Login On Manage My Account Login page, after successful login, the My Account Home page is opened. LPT-M Pass
GL S p R F Logout Logout capability from every page by clicking the Log Out button on the purple/gold header. LPT-M Pass
p R F My Account Home On My Account Home page, a customer can click the Edit Login information link. The Login Information page is displayed. LPT-M Pass
p R F My Account Home On My Account Home page, a LPT-M customer can view and print the License Plate Toll User Agreement by clicking the License Plate Toll User Agreement link. LPT-M Pass
P R F My Account Home On My Account Home page, a customer can click the View Statements button to open the View Statements page. LPT-M Pass
GL S P R F My Account Home On My Account Home page, a customer can edit their demographic information and email address by clicking the Edit button from the Account Profile, Personal Information LPT-M Pass
section. The Contact Information page is opened.

GL S P R F My Account Home On My Account Home page, a customer can edit their vehicle information by clicking the Edit button from the Account Profile Vehicle Information section. The Vehicle LPT-M Pass
Information page is opened.

S P R F My Account Home On My Account Home page, a customer can show more vehicles by clicking the Show More Vehicles link from the Account Profile Vehicle Information section. The Vehicle LPT-M Pass
Information page is opened.
On My Account Home page, a customer can edit their Payment information by clicking the Edit button from the Account Profile Payment Information section. The Billing
GL S P R F My Account Home Information page is opened. LPT-M Pass

If there is an issue with the account, the message displayed will be :

We have encountered an issue on your account that prevents you
GL S p R F Add Vehicle On Vehicle and transponder Information page, a customer can click the Add Vehicles button and be advanced to the Add Vehicle page (if there are no issues on the account). LPT-M Pass from being able to add, edit or remove a vehicle at this time. For
assistance, please contact the ExpressToll Service Center at (303) 537-
3470 or 1 (888) 946-3470 (out-of-area).

p R F Add Vehicle On the Add Vehicle page, a customer selects WY (Wyoming) from the State dropdown can click the 'download a PDF' link to get special license plate instructions. LPT-M Pass

Message:Any prior transactions for this plate will not be transferred

p R F Edit Vehicle On the Vehicle Information page, a customer can click the Edit icon to open the Edit Vehicles page. LPT-M Pass to this account. For assistance, please contact the ExpressToll Service
Center at (303) 537-3470 or 1 (888) 946-3470 (out-of-area). Will be
displayed click Ok

On the Vehicle Information page, a customer can click the Remove icon on a vehicle row. If the vehicle is eligible for removal the validation message will be displayed: Are Remove can be only seen if there are multiple Vehicles on the
S p R F Remove Vehicle you sure you want to remove the vehicle with License Plate Number # from your account? LPT-M Pass
Buttons : Cancel or Remove. Account

LPT-M Pass
S p R F Request or Replace Transponder From any of the logged in account pages, a customer clicks the Add / Edit Vehicle or Request Transponder menu option to open the Vehicle and Information page.

GL S P R F Add/Edit Credit Cards - Add On website, a customer clicks the Add/Edit Credit Cards or Make a Payment. The Billing information page Opens LPT-M Pass

Add/Edit Credit Cards - Edit

LPT-M Pass
GL S P R F In Billing Information page, a customer clicks the Edit icon on the credit card, Edit Credit Card Information page opens.

LPT-M Pass
GL S P R F Add/Edit Credit Cards - Edit On the Credit Card Information page, a customer can update the expiration date in valid date format and click the Update button to save the changes.
Click On the Make a Payment, a customer after clicking the Delete icon will receive the Delete Confirmation message: Are you sure you want to delete the credit card ending LPT-M Pass
GL S P R F Add/Edit Credit Cards - Delete with Credit Card #: XXXXXXXXXXX4444. Buttons: Cancel and Delete.
On the Billing Information page, a customer with at least 1 credit card added can make a one-time payment from the Manage Billing Info page by clicking the Make Payment LPT-M Pass
GL S p R F Add/Edit Credit Cards button.
GL S p R F Make a Payment From any of the logged in account pages, a customer clicks the Make a Payment menu option to open the Billing Information Page. LPT-M Pass
p R F Make a Payment On the Billing Information Page, a LPT-M customer can set the Auto Charge Credit Card option with a Yes or No dropdown option. Defaults to NO. LPT-M Pass
GL S p R F Make a Payment On the Billing Information Page, a customer with at least 1 credit card added, can click the Make Payment button to process their payment. LPT-M Pass
GL S p R F Payment Activity From any of the logged in account pages, a customer clicks the Payment Activity menu option to open the View Payment Activity page. LPT-M Pass
There is known issue with calendar control where after trying to pick a
LPT-M Pass date or year in calendar, calendar gets stuck on the page and follows
on every page until Page is refreshed. User story(ET-267) is already
created for this issue
p R F Payment Activity On the View Payment Activity page, a customer can enter their own start date using the calendar control.
p R F Payment Activity On the View Payment Activity page, a customer can enter their own end date using the calendar control. LPT-M Pass
GL S p R F Payment Activity On the View Payment Activity page, a customer clicks the Show History button to show the payment activity for the selected date range. LPT-M Pass
GL S p R F Payment Activity On the View Payment Activity page, a customer can View a Payment receipt by clicking the 'View' link. LPT-M Pass
GL S p R F Statements From any of the logged in account pages, a customer clicks the View Statements menu option to open the View Statements page. LPT-M Pass
GL S p R F Statements On the View Statements page, text says "None Found" LPT-M Pass
GL S p R F Toll Activity From any of the logged in account pages, a customer clicks the Toll Activity menu option to open the View Toll Activity page. LPT-M Pass

p R F Toll Activity On the View Toll Activity page, a LPT-M customer receives message: LPT-M Pass
Toll Activity availabe for ExpressToll accounts only. For assistance please contact the ExpressToll Service Center at (303) 537-3470 0r 1(888) 946-3470 (out -of-area).

GL S p R F Update Profile From any of the logged in account pages, a customer clicks the Update Profile menu option to open the Contact Information page. LPT-M Pass
GL S p R F Update Profile On the Contact Information page, a customer can update their Address, City, State, Zip, Primary Phone Number or zip code and click the Save button. The updated LPT-M Pass
demographic information will be saved and shown in the Account Profile Personal Information section of the My Account page.

GL S P R F Login/Password On Login Information page, a customer clicks the Save button to save their updates to password and/or security questions Entered and return to the My Account Home page LPT-M Pass

GL S p R F Communications From any of the logged in account pages, a customer clicks the Communications menu option to open the Create Account Communications Preferences page. LPT-M Pass

GL S p R F Communications On the Communications Preferences page, a customer can check whether they want to receive occasional emails and click the Save button. Updates will be reflected in the LPT-M Pass
Account Profile Personal Information section of the My Account page
GL S p R F Letters/Docs From any of the logged in account pages, a customer clicks the View Letters/Docs menu option to open the View Documents page. LPT-M Pass
GL S p R F Letters/Docs On the View Documents page, a customer can Download a Document by clicking the 'Download' link LPT-M Pass
GL S P R F Pay Tolls On any page, any user can click the Pay Tolls toolbar option to Pay their Tolls online LPT-M Pass Make Payment Online Page opens.
On the Make Payment Online page, ExpressToll or License Plate Toll Sign-In option, any user can click the Sign-Up in Person link to open the Sign-Up in Person page with a
P R F Express Toll or LPT sign-in map of locations they can go to. LPT-M Pass
P R F Express Toll or LPT sign-in On the Sign-Up in Person page, any user can click a location icon to see the details for that location LPT-M Pass
P R F Express Toll or LPT sign-in On the Sign-Up in Person page, any user can download the ExpressToll Application by clicking the 'Click here' link. LPT-M Pass
S p R F Create Account There are many ways to Create a new ExpressToll Account: LPT-M Pass
On any page, any user can click the Create Account toolbar option to begin the create account process on Step 1 Before you Begin

There are many ways to Create a new ExpressToll Account:

p R F Create Account On the How it Works page, any user can click the 'click here' link in Express Toll to sign up online and begin the create account process on Step 1 Before you Begin. LPT-M Pass

An LPT-M user can select the Pay the discounted rate with ExpressToll radio button and click the Make Payment button on the Manage My Account page. There are many
ways to Create a new ExpressToll Account: LPT-M Pass
S p R F Upgrade Account any user can click the Create Account toolbar option to begin the create account process on Step 1 Before you Begin
There are many ways to Create a new ExpressToll Account:
p R F Upgrade Account On the How it Works page, click the 'click here' link to sign up online and begin the create account process on Step 1 Before you Begin, step 2 Account type. LPT-M Pass

Upgrade Account - Step 3 On the Step 3 -Contact Information page, a user can enter their email and demographic information and click the Back button to return to the previous step. All entered
p R F
Contact Information information will be saved. LPT-M Pass

Upgrade Account - Step 3 On the Step 3 - Contact Information page, a user can update their email and demographic information and click the Next button to advance to Step3-Communications. All
S p R F
Contact Information entered information will be saved. LPT-M Pass

p R F
Upgrade Account - Step 4 On the Step 4 -Communications page, a user can make their selections and entries and click the Back button to return to Step2-Contact Information. All entered information LPT-M Pass
Communications will be saved.

S p R F
Upgrade Account - Step 4 On the Step 4 - Communications page, a user can make their selections and entries and click the Next button to advance to Step 5 -Vehicles. All entered information will be LPT-M Pass
Communications saved.

On the Step 5 -Vehicles - When Vehicle page, a LPT-M customer who answers Yes to the first question and then Decline on the second question can click the Save Vehicle
Upgrade Account - Step 5 button. The LPT-M vehicle is added to the Vehicles table on the Vehicle & Transponder Information page with:
S p R F Transponder Number = blank LPT-M Pass
Vehicles - Add Transponder Type = Sticker
Transponder Status = blank until the conversion process is complete

On the Step 5 -Vehicles - When the LPT-M customer clicks the Request or Replace icon for an existing vehicle in the Vehicles page to get to Add Vehicle page, a LPT-M
customer who answers Yes to the first question and then Okay on the second question can click the Save Vehicle button. The LPT-M vehicle is added to the Vehicles table on
Upgrade Account - Step 5 the Vehicle & Transponder Information page with:
S p R F
Vehicles - Add Transponder Number = blank LPT-M Pass
Transponder Type = SWHOV2
Transponder Status = blank until the conversion process is complete

Upgrade Account - Step 5 On the Step 5 -Vehicles page, a user clicks the Request icon to request a transponder on their vehicle. The vehicle and transponder Information page is opened with the
S p R F
Vehicles - Request Transponder Transponder Information displayed. LPT-M Pass

p R F
Upgrade Account - Step 5 On the Step 5 -Vehicles page, a user can click the Back button to return to Step3-Communications. All entered information will be saved. LPT-M Pass
Vehicles

S p R F
Upgrade Account - Step 5 On the Step 5 -Vehicles page, a user can click the Next button to advance to Step5-Login. All entered information will be saved. LPT-M Pass
Vehicles

p R F Upgrade Account - Step 5 Login On the Step5-Login page, a user can enter password and security question information then click the Back button to return to Step4-Vehicles. Entered Q & A are saved. LPT-M Pass

On the Step 6 -Login page, a user enters password and security question information then click the Next button to advance to Step6-Payment Information. Entered Q & A are
S p R F Upgrade Account - Step 6 Login saved. LPT-M Pass

Upgrade Account - Step 7

p R F
Payment Information On the Step 7 - Payment Information page, a user can click the Back button to return to Step 6 -Login. Entered Q & A are saved. LPT-M Pass

S p R F
Upgrade Account - Step 7 On the Step 7 Payment Information page, a user can click the Add Credit Card / Make Payment button to display the page with the Pre-payment Amount. Followed by making LPT-M Pass
Payment Information payment.

S p R F
Upgrade Account - Step 7 On the CyberSource website, a user clicks the Finish button to add the card to the Cybersource system, and minimal card data to the ExpressToll system. They will be LPT-M Pass
Payment Information returned to the Step 7 -Payment info page on the ExpressToll.com website.

S p R F
Upgrade Account - Step 7 On the Step 7 - Payment Information -Make a Payment page, a user can click the Submit Payment button to send the payment to the system and advance to Step 8 - LPT-M Pass
Payment Information Confirmation page.

S p R F
Upgrade Account - Step 8 On the Step 8 - Confirmation page, customer can print their Account Creation Confirmation page by clicking the Print icon. LPT-M Pass
Confirmation
Upgrade Account - Step 8 On the Step 8 - Confirmation page, a new CSC customer can go directly to manage their account without having to login by clicking the Manage Account button on the
S p R F
Confirmation purple/gold window. LPT-M Pass

Upgrade Account - Step 8

p R F
Confirmation On the Step 8 - Confirmation page, a new customer can logout by clicking the Log Out button on the purple/gold window. LPT-M Pass
GL s p R F Login Start by clicking the My Account toolbar option to open the Manage My Account Login page. LPT-U Pass
p R F Sign-Up in Person On the Manage My Account Login page, any user can click the Sign-Up in Person link to open the Sign-Up in Person page with a map of locations they can go to. LPT-U Pass
p R F Sign-Up in Person On the Sign-Up in Person page, any user can click a location icon to see the details for that location LPT-U Pass
p R F Sign-Up in Person On the Sign-Up in Person page, any user can download the ExpressToll Application by clicking the 'Click here' link. LPT-U Pass
GL S p R F Pay Tolls On any page, any user can click the Pay Tolls toolbar option to Pay their Tolls online LPT-U Pass
Pay Tolls - Pay without
p R F
statement On the expanded Make Payment Online-Pay Tolls without Statement option, LPT-U users can view license plate examples for Wyoming. LPT-U Pass

Pay Tolls - Pay without

p R F
statement On the expanded Make Payment Online-Pay Tolls without Statement option, LPT-U users can view license plate examples for Nebraska. LPT-U Pass

Pay Tolls - Pay without On the expanded Make Payment Online-Pay Tolls without Statement option, a user can enter their License Plate Number and State and click the Pay Now button. The Verify
p R F
statement Account page will be opened. LPT-U Pass

p R F
Pay Tolls - Pay without On the Verify Account page, a a LPT-U user can view transactions when they enter valid required fields. LPT-U Pass
statement

GL S p R F
Pay Tolls - Stmt, Notice or Final On the expanded Make Payment Online-Pay LPT Statement, Notice of Violation, and/or Hearing Officer's Final Order option, a LPT-U user can enter their Statement or LPT-U Pass
Order Document Number and Zip Code to view their transactions.

p R F Pay Tolls - View Transactions On the View Transactions page, a LPT-U user can select the Pay the Discounted Rate with ExpressToll option and then click the Continue button to advance to Step1-Before LPT-U Pass
you Begin page of the create account process.
GL S p R F Pay Tolls - View Transactions On the View Transactions page, a LPT-U user can click the Pay the Amount Due plus Unbilled Tolls option LPT-U Pass
p R F Pay Tolls - View Transactions On the View Transactions page, a LPT-U user can click the current statement link LPT-U Pass
p R F Pay Tolls - View Transactions On the View Transactions page, a LPT-U user can click the view all statements link LPT-U Pass
GL S p R F Pay Tolls - View Transactions On the View Transactions page, a LPT-U user can click the Continue button to open the Make Payment page. LPT-U Pass
p R F Pay Tolls - Make Payment On the Make Payment page, a LPT-U user can click the Back button to return to the View Transactions page. LPT-U Pass
GL S p R F Pay Tolls - Make Payment On the Make Payment page, a LPT-U user can click the Make Payment button to continue the payment process. LPT-U Pass

On the CyberSource website, a LPT-U user clicks the Pay button to finish making the one time payment using the credit card information they entered. They will be returned
to the Payment Status page. Message displayed:
GL S p R F Pay Tolls - Make Payment Your credit card payment has been received. Your payment will be posted to your account within the next 24 hours. A confirmation will be sent to the email address indicated LPT-U Pass
on your Account Profile once the payment has posted to your account.
Credit Card Payment Status:Paid
Click the Exit button to close the Payment Status page and return to the Home page

S p R F Upgrade Account There are many ways to Create a new ExpressToll Account: LPT-U Pass
any user can click the Create Account toolbar option to begin the create account process on Step 1 Before you Begin

p R F Upgrade Account There are many ways to Create a new ExpressToll Account: LPT-U Pass
On the How it Works page, click the 'click here' link to sign up online and begin the create account process on Step 1 Before you Begin.
Upgrade Account - Step 2 3 On the Step2-Contact Information page, a user can enter their email and demographic information and click the Back button to return to the previous step. All entered
p R F
Contact Information information will be saved. LPT-U Pass

Upgrade Account - Step 2 3 On the Step2-Contact Information page, a user can enter their email and demographic information and click the Next button to advance to Step3-Communications. All
S p R F
Contact Information entered information will be saved. LPT-U Pass

Upgrade Account - Step 3 4 On the Step3-Communications page, a user can make their selections and entries and click the Back button to return to Step2-Contact Information. All entered information
p R F
Communications will be saved. LPT-U Pass

S p R F
Upgrade Account - Step 3 4 On the Step3-Communications page, a user can can make their selections and entries and click the Next button to advance to Step4-Vehicles. All entered information will be LPT-U Pass
Communications saved.

Upgrade Account - Step 4 5 On the Step4-Vehicles page, a user clicks the Request icon to request a transponder on their vehicle. The edit vehicle page is opened with the Transponder Information LPT-U Pass
S p R F Vehicles - Request Transponder questions displayed.
p R F
Upgrade Account - Step 4 5 On the Step4-Vehicles page, a user can make changes and then click the Back button to return to Step3-Communications. All entered information will be saved. LPT-U Pass
Vehicles

S p R F
Upgrade Account - Step 4 5 On the Step4-Vehicles page, a user can make changes and then click the Next button to advance to Step5-Login. All entered information will be saved. LPT-U Pass
Vehicles
On the Step5-Login page, a user can enters password and security question information then click the Back button to return to Step4-Vehicles. All entered information will be
p R F Upgrade Account - Step 5 Login saved. LPT-U Pass

On the Step5-Login page, a user can enters password and security question information then click the Next button to advance to Step6-Payment Information. All entered
S p R F Upgrade Account - Step 5 Login information will be saved. LPT-U Pass

Upgrade Account - Step 6

P R F
Payment Information On the Step6-Payment Information page, a user can click the Back button to return to Step5-Login. All previously saved information will be displayed. LPT-U Pass

S p R F
Upgrade Account - Step 6 On the Step 6-Payment Information page, a user can click the Add Credit Card / Make Payment button to display the page with the Prepayment Amount. They then click the LPT-U Pass
Payment Information Add Card button again.

S p R F
Upgrade Account - Step 6 On the CyberSource website, a user clicks the Finish button to add the card to the Cybersource system, and minimal card data to the ExpressToll system. They will be LPT-U Pass
Payment Information returned to the Step6-Payment info page on the ExpressToll.com website.
Upgrade Account - Step 6 LPT-U Pass
S P R F Payment Information On the Credit Card Information page, a user can update the expiration date in valid date format and click the Update button to save the changes.
Upgrade Account - Step 6 On the Step6-Payment Information page, a user after clicking the Delete icon will receive the Delete Confirmation message: Are you sure you want to delete the credit card LPT-U Pass
S P R F Payment Information ending with Credit Card #: XXXXXXXXXXX4444. Button options: Cancel and Delete Allows Only if it has multiple cards.
p Upgrade Account - Step 6 LPT-U Pass
S R F Payment Information On the Step6-Payment Information page, a user with at least 1 credit card added clicks the Make Payment button to open the Make a Payment page.
p Upgrade Account - Step 6 On the Step 6-Payment Information -Make a Payment page, a user can add a credit card from the Make a Payment page by clicking the Add Card button and finishing the LPT-U Pass
S R F Payment Information Cybersource process.
p Upgrade Account - Step 6 On the Step 6-Payment Information -Make a Payment page, a user can click the Submit Payment button to send the payment to the system and advance to Step 7- LPT-U Pass
S R F Payment Information Confirmation page.
S p R F
Upgrade Account - Step 7 On the Step 7-Confirmation page, a new CSC customer can print their Account Creation Confirmation page by clicking the Print icon. LPT-U Pass
Confirmation

S p R F
Upgrade Account - Step 7 On the Step 7-Confirmation page, a new CSC customer can go directly to manage their account without having to login by clicking the Manage Account button on the LPT-U Pass
Confirmation purple/gold window.

p R F
Upgrade Account - Step 7 On the Step 7-Confirmation page, a new CSC customer can logout by clicking the Log Out button on the purple/gold window. LPT-U Pass
Confirmation

S P R F Create Account There are many ways to Create a new ExpressToll Account: NEW Pass
On any page, any user can click the Create Account toolbar option to begin the create account process on Step 1 Before you Begin
There are many ways to Create a new ExpressToll Account:
P R F Create Account On the How it Works page, any user can click the 'click here' link to sign up online and begin the create account process on Step 1 Before you Begin. NEW Pass

Create Account - Step 2 Contact On the Step2-Contact Information page, a new customer can enter their email and demographic information and click the Back button to return to the previous step. All
P R F
Information entered information will be saved. NEW Pass

Create Account - Step 2 Contact On the Step2-Contact Information page, a new customer can enter their email and demographic information and click the Next button to advance to Step3-Communications.
S P R F
Information All entered information will be saved. NEW Pass

P R F
Create Account - Step 3 On the Step3-Communications page, a new customer can make their selections and entries and click the Back button to return to Step2-Contact Information. All entered NEW Pass
Communications information will be saved.

S P R F
Create Account - Step 3 On the Step3-Communications page, a new customer can can make their selections and entries and click the Next button to advance to Step4-Vehicles. All entered NEW Pass
Communications information will be saved.

On the Step 4-Vehicles - Add Vehicle page, a new customer who answers Yes to the first question and then Decline on the second question can click the Save Vehicle button.
S P R F
Create Account - Step 4 Vehicles The new vehicle is added to the Vehicles table on the Vehicle & Transponder Information page with:
Transponder Number = blank NEW Pass
- Add Transponder Type = Sticker
Transponder Status = Ordered

On the Step 4-Vehicles - Add Vehicle page, a new customer who answers Yes to the first question and then Okay on the second question can click the Save Vehicle button.
The new vehicle is added to the Vehicles table on the Vehicle & Transponder Information page with:
S P R F
Create Account - Step 4 Vehicles Transponder Number = blank NEW Pass
- Add Transponder Type = SWHOV2
Transponder Status = Ordered

Create Account - Step 4 Vehicles On the Step4-Vehicles page, a new customer can remove a vehicle that they added by mistake by clicking the Remove icon on the vehicle row. If the vehicle is eligible for
P R F
- Remove removal the validation message will be displayed: Are you sure you want to remove the vehicle with License Plate Number: MC2222 from your account? Button options: NEW Pass
Cancel or Remove

P R F
Create Account - Step 4 Vehicles On the Step4-Vehicles - Edit Vehicles page, a new customer can edit the State, License Plate and Axles on a vehicle and then click the Save Vehicle button. NEW Pass
- Edit

P R F Create Account - Step 4 Vehicles On the Step4-Vehicles page, a new customer can add vehicles and then click the Back button to return to Step3-Communications. All entered information will be saved. NEW Pass

S P R F Create Account - Step 4 Vehicles On the Step4-Vehicles page, a new customer can add vehicles and then click the Next button to advance to Step5-Login. All entered information will be saved. NEW Pass

On the Step5-Login page, a new customer can enters password and security question information then click the Back button to return to Step4-Vehicles. All entered
P R F Create Account - Step 5 Login information will be saved. NEW Pass

On the Step5-Login page, a new customer can enters password and security question information then click the Next button to advance to Step6-Payment Information. All
S P R F Create Account - Step 5 Login entered information will be saved. NEW Pass

P R F
Create Account - Step 6 Payment On the Step6-Payment Information page, a new customer can click the Back button to return to Step5-Login. All previously saved information will be displayed. NEW Pass
Information

P R F
Create Account - Step 6 Payment On the Step 6-Payment Information page, a new customer can click the Add Credit Card button to display the Prepayment Amount page. They will need to click the Add Card NEW Pass
Information button on this page to start the process

S P R F
Create Account - Step 6 Payment On the Step6-Payment Information page, a new customer can add multiple credit cards by clicking the Add Card button. NEW Pass
Information
Create Account - Step 6 Payment NEW Pass
S P R F Information On the Step6-Payment Information page, a new customer clicks the Edit icon on the credit card row to start the edit process.
Create Account - Step 6 Payment On the Step6-Payment Information page, a new customer after clicking the Delete icon will receive the Delete Confirmation message: Are you sure you want to delete the NEW Pass
S P R F Information credit card ending with Credit Card #: XXXXXXXXXXX4444. Button options: Cancel and Delete
Create Account - Step 6 Payment On the Step6-Payment Information page, a new customer with at least 1 credit card added can make a payment from the Step6-Payment Info page by clicking the Make
P R F
Information Payment button. NEW Pass

Create Account - Step 6 Payment

P R F
Information On the Step 6-Payment Information page, a new customer can add a credit card from the Make a Payment page by clicking the Add Card button NEW Pass

S P R F
Create Account - Step 6 Payment On the Step 6-Payment Information page, a new customer can click the Submit Payment button to send the payment to the system and advance to Step 7-Confirmation page. NEW Pass
Information

P R F
Create Account - Step 7 On the Step 7-Confirmation page, a new CSC customer will be informed that their payment may take up to 24 hours to post. NEW Pass
Confirmation

P R F
Create Account - Step 7 On the Step 7-Confirmation page, a new CSC customer can print their Account Creation Confirmation page by clicking the Print icon. NEW Pass
Confirmation

S P R F
Create Account - Step 7 On the Step 7-Confirmation page, a new CSC customer can go directly to manage their account without having to login by clicking the Manage Account button on the NEW Pass
Confirmation purple/gold window.

P R F
Create Account - Step 7 On the Step 7-Confirmation page, a new CSC customer can logout by clicking the Log Out button on the purple/gold window. NEW Pass
Confirmation
P R F Navigation - News On any page, any user can close the Urgent News message by clicking the up-arrow icon ALL Pass
P R F Navigation - How Does it work? On any page, any user can click the How Does it Work toolbar option to open the How it Works page. ALL Pass

P R F Navigation - How Does it work? On the How it Works page, any user can learn more about ExpressToll by clicking the 'Click here' link. ALL Pass

P R F Navigation - How Does it work? On the How it Works page, any user can sign up online by clicking the 'Click here' link. ALL Pass

P R F Navigation - How Does it work? On the How it Works page, any user can get a list of retail locations by clicking the 'Click here' link. ALL Pass

P R F Navigation - How Does it work? On the How it Works page, any user can sign up with the ExpressToll Service Center by clicking the 'Click here' link. ALL Pass

P Navigation - How Does it work? On the How it Works page, any user can View Weekly Express Toll Statistics by clicking the 'Click here' link. All Fail not there now

P R F Navigation - How Does it work? On the How it Works page, any user can learn more about License Plate Toll Billing Process by clicking the 'Click here' link. ALL Pass

P Navigation - How Does it work? On the How it Works page, any user can Open an Express Toll Account by clicking 'Click here' link in License plate page ALL Pass

P R F Navigation - How Does it work? On the How it Works page, any user can learn more about Express Lanes and HOV can visit the CDOT Express Lanes site by clicking the 'Click here' link. ALL Pass

P R F Navigation - How Does it work? On the How it Works page, any user can learn more about Rental Cars by clicking the 'Click here' link. ALL Pass

p Navigation - How Does it work? On the How it Works page, Under ExpressToll Rewards user can Log in to Express Toll Account to access deals and More by clicking the 'Click here' link. Redirects to Manage All Pass
My Account Page.

P R F Navigation - How Does it work? On the How it Works page, any user can learn more about Extra Legal Vehicles or Loads by clicking the 'Click here' link. ALL Pass

P
On the How it Works page, any user can learn more about ExpressToll transponder if Vehicle is not registered under EpressToll acount by clicking the 'Click here' link. After
Navigation - How Does it work? clicking All Fail not there now
Page redirects to contact us page.
On the How it Works page, any user can learn more about Extra Legal Vehicles or Loads can see designated HAZMAT routes by clicking the HAZMAT LINK. Page redirected to
P R F Navigation - How Does it work? COLORADO State Patrol Website. ALL Fail not there now

P On the How it Works page, any user can learn more about Extra large Vehicles or Loads can download a E-470 Oversize/Overweight Permit Application by clicking the 'Click ALL Pass It opens to a new page of
R F Navigation - How Does it work? here' link. expresslanes
P R F Navigation - How Does it work? On the How it Works page, any user can learn more about Extra large Vehicles or Loads can email the E-470 Oversize group by clicking the Email link. ALL Fail not there now

P R F Navigation - How Does it work? On the How it Works page, any user can learn more about Extra large Vehicles or Loads can see CDOT Commercial Vehicle Permit website by clicking the (Commercial Vehicle ALL Fail not there now
Permits website.)

P R F Navigation - How Does it work? On the How it Works page, any user can learn more about Extra large Vehicles or Loads can see CDOT Online Oversize Overweight Permitting and Routing (COOPR) by clicking ALL Fail not there now
the link.

P R F Navigation - How Does it work? On the How it Works page, any user Extra large Vehicles or Loads can see CDOT Permits, Forms & Information by clicking the link. ALL Fail not there now

P R F Navigation - Toll Rates On any page, any user can click the Toll Rates toolbar option to open the Toll Rates page. ALL Pass Note: Blocked from within E-470
P Navigation - Toll Rates On Toll Rates Page , User can View E470 toll calculator by clicking 'Click here' link ALL Pass
P ALL need to update test cases and
R F Navigation - Toll Rates On the Toll Rates page, any user can view E-470's 2019 Toll Rates Tables. Pass remove 2019
P R F Navigation - Toll Rates On the Toll Rates page, any user can view E-470's Tolling Locations and Rates map by clicking the 'Click here' link. ALL Pass
P R F Navigation - Toll Rates On the Toll Rates page, any user can view the Express Lanes website by clicking the 'Click here' link. ALL Pass
P R F Navigation - Toll Rates On the Toll Rates page, any user can view the Northwest Parkway website by clicking the 'Click here' link. ALL Pass
P R F Navigation - Roads On any page, any user can click the Roads toolbar option to open the Roads page. ALL Pass
P R F Navigation - Roads On the Roads page, any user can learn more about E-470's ExpressTolls by clicking the 'Click here' link. ALL Pass
P R F Navigation - Roads On the Roads page, any user can view the CDOT Express Lanes website by clicking the 'Click here' link. ALL Pass
P R F Navigation - Roads On the Roads page, any user can view the Northwest Parkway website by clicking the 'Click here' link. ALL Pass
P R F Navigation - FAQS On any page, any user can click the FAQS toolbar option to open the FAQS page. ALL Pass
P R F Navigation - FAQS On the FAQS page, any user can see FAQS on ExpressToll by clicking the ExpressToll. ALL Pass
P R F Navigation - All Pages On any page, any user can return to the FAQS page by clicking the Express Toll logo . ALL need to update test cases
P R F Navigation - All Pages On any page, any user can return to the Home page by clicking the ExpressToll logo Or Home Link in Header ALL need to update test cases
P Navigation - FAQS On the FAQS page, any user can see FAQS on E-470 by clicking the E470. ALL
P Navigation - All Pages On any page, any user can return to the FAQS page by clicking the E470 . ALL Remove the test case
P Navigation - FAQS On the FAQS page, any user can see FAQS on Rental Vehicles by clicking the Rental Vehicles ALL Remove the test case
P Navigation - All Pages On any page, any user can return to the FAQS page by clicking the Rental Vehicles . ALL Remove the test case
P Navigation - FAQS On the FAQS page, any user can see FAQS on Transponders by clicking the Transponders. ALL
P Navigation - All Pages On any page, any user can return to the FAQS page by clicking the Transponders . ALL Remove the test case
P Navigation - FAQS On the FAQS page, any user can see FAQS on Tolls by clicking the Tolls. ALL
P Navigation - All Pages On any page, any user can return to the FAQS page by clicking the Tolls . ALL Remove the test case
P Navigation - FAQS On the FAQS page, any user can see FAQS on Express Lanes by clicking the Express Lanes. ALL Remove the test case
P Navigation - All Pages On any page, any user can return to the FAQS page by clicking the Express Lanes . ALL Remove the test case
P Navigation - FAQS On the FAQS page, any user can see FAQS on License Plate Toll by clicking the License Plate Toll. ALL
P Navigation - All Pages On any page, any user can return to the FAQS page by clicking the License Plate Toll . ALL Remove the test case
P Navigation - FAQS On the FAQS page, any user can see FAQS on Northwest parkway/GO-PASS by clicking the Northwest parkway/GO-PASS ALL Remove the test case
P Navigation - All Pages On any page, any user can return to the FAQS page by clicking the Northwest parkway/GO-PASS . ALL Remove the test case
P R F Navigation - All Pages On any page, any user can get FAQS by clicking the Help link in the header . ALL
P R F Navigation - All Pages On any page, any user can get Contact information for the ExpressToll Service Center by clicking the Contact Us link from the header . ALL
P R F Navigation - All Pages On any page, any user can search the websites content by clicking in the Search field and entering Key words from the header . ALL Remove the test case
P R F Navigation - All Pages On any page, any user can get information about ExpressToll by clicking the About link on the Home page or Footer. ALL
P R F Navigation - All Pages On any page, any user can get information about Contests by clicking the Contests link on the Home page or Footer. ALL

P R F Navigation - All Pages On the Contests page, any user can open an ExpressToll account today by clicking the 'Click here' link ALL Remove the test case

Navigation - All Pages On the Contests page, any user can see the official contest rules by clicking the 'Click here' link
ALL Remove the test case
P R F
P R F Navigation - All Pages On the Contests page, any user can see the alternate form of entry for all contests by clicking the 'Click here' link ALL Remove the test case
P R F Navigation - All Pages On the Contests page, any user can read the contest Disclaimer by clicking the 'Click here' link ALL Remove the test case
P R F Navigation - All Pages On any page, any user can get Help (or FAQS) by clicking the Help link in the footer. ALL
P R F Navigation - All Pages On any page, any user can get information about Contacting the ExpressToll Service Center by clicking the Contacts link on the Home page or Footer. ALL
P R F Navigation - All Pages On any page, any user can get information about Privacy Policy by clicking the Privacy Policy link on the Home page or Footer. ALL
P R F Navigation - All Pages On any page, any user can get information about Terms of Use by clicking the Terms of Use link on the Home page or Footer. ALL
P R F Navigation - All Pages On any page, any user can get information about Site Map by clicking the Site Map link on the Home page or Footer. ALL
P R F Navigation - All Pages On any page, any user can connect to www.facebook.com by clicking the Facebook icon on the Home page or Footer. ALL Remove the test case
P R F Navigation - All Pages On any page, any user can connect to twitter.com by clicking the Twitter icon on the Home page or Footer. ALL Remove the test case
P R F Navigation - All Pages On any page, any user can view the E-470 Utube video by clicking the UTube icon on the Home page or Footer. ALL Remove the test case
Suite by Acct Suite by Acct Test Case Short
Suite by Role Category
Type Status Description

CSC
CSC
CSC ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
CSC ALL ExpressToll.com Login
LPT-M

CSC
CSC ALL ExpressToll.com First Time Logging In
LPT-M
CSC
CSC ALL ExpressToll.com First Time Logging In
LPT-M

CSC
CSC ALL ExpressToll.com First Time Logging In
LPT-M

CSC Email with account

CSC ALL First Time Logging In
LPT-M access link

CSC
CSC ALL ExpressToll.com First Time Logging In
LPT-M
CSC
CSC ALL Access code email First Time Logging In
LPT-M
CSC
CSC ALL ExpressToll.com First Time Logging In
LPT-M

CSC
CSC ALL ExpressToll.com First Time Logging In
LPT-M
 CSC
CSC
CSC ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
CSC
CSC ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
CSC
CSC ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
CSC
CSC ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
CSC
CSC ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
CSC
CSC ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
CSC
CSC ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M
 CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
CSC
ExpressToll ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
CSC
ExpressToll ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
CSC
ExpressToll ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
CSC
CSC ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC Email with

ExpressToll ALL Manage My Account
LPT-M password reset link
 CSC Email with
ExpressToll ALL Manage My Account
LPT-M password reset link

CSC Email with

ExpressToll ALL Manage My Account
LPT-M password reset link

CSC
CSC
ExpressToll ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
CSC
ExpressToll ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
CSC
ExpressToll ALL TCS LPT-M (Account Profile
LPT-M
Tab)

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
ExpressToll ALL Access code email Manage My Account
LPT-M
 Multi-Factor
CSC
ExpressToll ALL ExpressToll.com Identification: Enter
LPT-M
Access Code Page

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
ExpressToll ALL Access code email Manage My Account
LPT-M
Multi-Factor
CSC
ExpressToll ALL ExpressToll.com Identification: Enter
LPT-M
Access Code Page
Multi-Factor
CSC
ExpressToll ALL ExpressToll.com Identification: Enter
LPT-M
Access Code Page

Multi-Factor
CSC
ExpressToll ALL ExpressToll.com Identification: Enter
LPT-M
Access Code Page

CSC Account Maintenance

ExpressToll ALL ExpressToll.com
LPT-M screen

CSC Admin > Reset Web

ExpressToll ALL ExpressToll.com
LPT-M Access

CSC Admin > Reset Web

ExpressToll ALL ExpressToll.com
LPT-M Access

CSC Admin > Reset Web

ExpressToll ALL ExpressToll.com
LPT-M Access
 CSC
ExpressToll ALL ExpressToll.com Forgot Password
LPT-M

CSC
ExpressToll ALL ExpressToll.com MFA
LPT-M
CSC
ExpressToll ALL ExpressToll.com MFA
LPT-M
CSC
ExpressToll ALL ExpressToll.com MFA
LPT-M
CSC
ExpressToll ALL ExpressToll.com MFA
LPT-M

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC
ExpressToll ALL Access code email Manage My Account
LPT-M
Multi-Factor
CSC
ExpressToll ALL ExpressToll.com Identification: Enter
LPT-M
Access Code Page
Multi-Factor
CSC
ExpressToll ALL ExpressToll.com Identification: Enter
LPT-M
Access Code Page

Multi-Factor
CSC
ExpressToll ALL ExpressToll.com Identification: Enter
LPT-M
Access Code Page

CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M
 CSC
ExpressToll ALL ExpressToll.com Manage My Account
LPT-M

CSC Account Maintenance

ExpressToll ALL ExpressToll.com
LPT-M screen

CSC Admin > Reset Web

ExpressToll ALL ExpressToll.com
LPT-M Access

CSC Admin > Reset Web

ExpressToll ALL ExpressToll.com
LPT-M Access

CSC Admin > Reset Web

ExpressToll ALL ExpressToll.com
LPT-M Access

CSC
ExpressToll ALL ExpressToll.com Forgot Password
LPT-M

CSC
ExpressToll ALL ExpressToll.com MFA
LPT-M
CSC
ExpressToll ALL ExpressToll.com MFA
LPT-M
CSC
ExpressToll ALL ExpressToll.com MFA
LPT-M
CSC
ExpressToll ALL ExpressToll.com MFA
LPT-M

CSC
CSC ALL ExpressToll.com Manage My Account
LPT-M

CSC
CSC ALL ExpressToll.com Manage My Account
LPT-M

CSC
CSC ALL ExpressToll.com Manage My Account
LPT-M
 Create Account
CSC ALL CSC (Regular) ExpressToll.com
How does it Work?

CSC ALL CSC (Regular) ExpressToll.com Create Account

Step 1: Before You

CSC ALL CSC (Regular) Create Account
Begin

CSC ALL CSC (Regular) Create Account Step 2: Account Type

Step 3: Contact
CSC ALL CSC (Regular) Create Account
Information

Step 4:
CSC ALL CSC (Regular) Create Account
Communications

CSC ALL CSC (Regular) Create Account Step 5: Vehicles

CSC ALL CSC (Regular) Create Account Step 5: Vehicles

CSC ALL CSC (Regular) Create Account Step 6: Login

CSC ALL CSC (Regular) Create Account Step 7: Billing

CSC ALL CSC (Regular) Create Account Step 7: Billing

CSC ALL CSC (Regular) Create Account Step 8: Confirmation

CSC ALL CSC (Regular) My Account MFA

CSC ALL CSC (Regular) My Account MFA

CSC ALL CSC (Regular) My Account MFA

Create Account
CSC ALL CSC (HOV) Create Account
How does it Work?

CSC ALL CSC (HOV) Create Account Create Account

Step 1: Before You

CSC ALL CSC (HOV) Create Account
Begin

CSC ALL CSC (HOV) Create Account Step 2: Account Type

Step 3: Contact
CSC ALL CSC (HOV) Create Account
Information

Step 4:
CSC ALL CSC (HOV) Create Account
Communications
CSC ALL CSC (HOV) Create Account Step 5: Vehicles

CSC ALL CSC (HOV) Create Account Step 5: Vehicles

CSC ALL CSC (HOV) Create Account Step 6: Login

CSC ALL CSC (HOV) Create Account Step 7: Billing

CSC ALL CSC (HOV) Create Account Step 7: Billing

CSC ALL CSC (HOV) Create Account Step 8: Confirmation

CSC ALL CSC (HOV) My Account MFA

CSC ALL CSC (HOV) My Account MFA

CSC ALL CSC (HOV) My Account MFA

LPT ALL LPT-M ExpressToll.com Pay Tolls

LPT ALL LPT-M ExpressToll.com Pay Tolls

LPT ALL LPT-M ExpressToll.com My Account

LPT ALL LPT-M ExpressToll.com My Account

LPT ALL LPT-M ExpressToll.com My Account

LPT ALL LPT-M ExpressToll.com Manage My Account

LPT ALL LPT-M ExpressToll.com Manage My Account

LPT ALL LPT-M ExpressToll.com Manage My Account

LPT ALL LPT-M ExpressToll.com Manage My Account

LPT LPT-M
ALL ExpressToll.com My Account
CSC CSC

LPT LPT-M
ALL ExpressToll.com My Account Home page
CSC CSC

LPT Step 1: Before You

ALL CSC LPT2CSC
CSC Begin
LPT
ALL CSC LPT2CSC Step 2: Account Type
CSC

LPT Step 3: Contact

ALL CSC LPT2CSC
CSC Information

LPT Step 4:
ALL CSC LPT2CSC
CSC Communications

LPT
ALL CSC LPT2CSC Step 5: Vehicles
CSC

LPT
ALL CSC LPT2CSC Step 5: Vehicles
CSC

LPT
ALL CSC LPT2CSC Step 6: Login
CSC

LPT
ALL CSC LPT2CSC Step 7: Billing
CSC

LPT
ALL CSC LPT2CSC Step 7: Billing
CSC

LPT
ALL CSC LPT2CSC Step 7: Billing
CSC

LPT
ALL CSC LPT2CSC Step 8: Confirmation
CSC

LPT
ALL CSC My Account MFA
CSC

LPT
ALL CSC My Account MFA
CSC
LPT
ALL CSC My Account MFA
CSC

ETMFA Access Code validity after

ALL ALL ALL
Code successful login

ETMFA Access Code validity after

ALL ALL ALL
Code successful login

ETMFA Access Code validity after

ALL ALL ALL
Code successful login
ETMFA Access
ALL ALL ALL Code validity in email
Code

ETMFA Access
ALL ALL ALL Code validity in email
Code

ETMFA Access Max number to request

ALL ALL ALL
Code new code
ETMFA Access Max number to resend
ALL ALL ALL
Code new code
ETMFA Access Max number to enter
ALL ALL ALL
Code invalid code
Step # Action/Button
ExpressToll Account (CSC) - First Time Logging In

Navigate to TCS
Enter account number in search menu
1
Change email to (example:'[email protected]') for CSC or LPT-M
Click Save

2 Navigate to ExpressToll.com and click on My Account toolbar option

On Manage My Account Login page, click First Time Logging in link

3
to open First Time Login page.
On First Time Login page, click Next button without entering an
4
account number

On First Time Login page, click Next button after entering valid
5
account number

Verify email received with link to gain access to ExpressToll account

6
Click on link

On First Time Login page, enter all required fields and click the
7
Submit First Time Login button.
Verify email received from
8
[email protected]

9 Enter access code and click submit

Click LogOut button on purple header on top of every page

10 On First Time Login page, click Next button after entering an
account # that has already been activated.
 Navigate to TCS
Enter account number in search menu
11
Change email to (example:'[email protected]') for CSC or LPT
Click Save

12 Repeat steps 2 to 10 and verify email received to gmail.com

Navigate to TCS
Enter account number in search menu
11
Change email to (example:'[email protected]') for CSC or LPT
Click Save

12 Repeat steps 2 to 10 and verify email received to yahoo.com

Navigate to TCS
Enter account number in search menu
11
Change email to (example:'[email protected]') for CSC or LPT
Click Save

12 Repeat steps 2 to 10 and verify email received to hotmail.com

ExpressToll Account- Forgot Account Number

Navigate to TCS
Enter account number in search menu
1
Change email to (example:'[email protected]') for CSC or LPT-M
Click Save

Navigate to ExpressToll.com
2
On Manage My Account, click Forgot account number

3 Enter all details (CSC or LPT-M) and click submit

4 Verify email received to email address associated with the account

Navigate to TCS
Enter account number in search menu
5
Change email to (example:'[email protected]') for CSC or LPT
Click Save

6 Repeat steps 1 to 3 and verify email is received for gmail.com

Navigate to TCS
Enter account number in search menu
7
Change email to (example:'[email protected]') for CSC or LPT
Click Save

8 Repeat steps 1 to 3 and verify email is received for yahoo.com

Navigate to TCS
Enter account number in search menu
9
Change email to (example:'[email protected]') for CSC or LPT
Click Save

10 Repeat steps 1 to 3 and verify email is received for hotmail.com

ExpressToll Account - Forgot Password

Navigate to TCS
Enter account number in search menu
1
Change email to (example:'[email protected]') for CSC or LPT-M
Click Save

Navigate to ExpressToll.com
2
On Manage My Account, click Forgot password

3 Enter account number (CSC or LPT-M) and click next

Verify email received with password rest link to gain access to

4 ExpressToll account
Click on link
5 Click Next and verify user navigates to enter new password

6 Click Save

Navigate to TCS
Enter account number in search menu
7
Change email to (example:'[email protected]') for CSC or LPT
Click Save

8 Repeat steps 2 to 6 and verify email is received for gmail.com

Navigate to TCS
Enter account number in search menu
9
Change email to (example:'[email protected]') for CSC or LPT
Click Save

10 Repeat steps 2 to 6 and verify email is received for yahoo.com

Navigate to TCS
Enter account number in search menu
11
Change email to (example:'[email protected]') for CSC or LPT
Click Save

12 Repeat steps 2 to 6 and verify email is received for hotmail.com

ExpressToll Account (CSC) - Manage My Account

1 Navigate to My Account toolbar option

Enter
Email or Account Number
2
Password
Click Log In
Verify email received from
3
[email protected]
4 Enter access code and click submit

MFA Access Code: Request New Access Code

1 Navigate to My Account toolbar option

Enter
Email or Account Number
2
Password
Click Log In
Verify email received from
3
[email protected] for first time

Click on Request New Access Code and verify email received with
4
new access code for second time

Click on Request New Access Code again and verify email received
5
with new access code for third time

Click on Request New Access Code again and verify account is

6
locked due to too many attempts

Navigate to TCS
7 search for account number which is locked due to multiple login
attempts

8 Click on Admin > reset Web Access

9 Click on reset Password

Click yes and verify password rest link has been successfully relayed
10
to the email address on file
 Click on link and user is advanced to Forgot Password page with
New Password
11
Re-Type password
Click save
Login to ExpressToll.com with username and new password
12
Click Login
Verify email received from
13
[email protected]

14 Enter access code and click submit

15 Enter security questions and click submit

MFA Access Code: Invalid Access Code

1 Navigate to My Account toolbar option

Enter
Email or Account Number
2
Password
Click Log In
Verify email received from
3
[email protected]

Enter wrong access code or enter access code after code expires
4
and click submit

Enter wrong access code or enter access code after code expires
5
and click submit for second time

Enter wrong access code or enter access code after code expires
6 and click submit for second time and verify account is locked due to
too many attempts

7 Navigate to My Account toolbar option

 Enter
Email or Account Number
8
Password
Click Log In

Navigate to TCS
9 search for account number which is locked due to multiple login
attempts

10 Click on Admin > reset Web Access

11 Click on reset Password

Click yes and verify password rest link has been successfully relayed
12
to the email address on file
Click on link and user is advanced to Forgot Password page with
New Password
13
Re-Type password
Click save
Login to ExpressToll.com with username and new password
14
Click Login
Verify email received from
15
[email protected]

16 Enter access code and click submit

17 Enter security questions and click submit

MFA Access Code: Login to account after successful login

1 Navigate to My Account toolbar option

Enter
Email or Account Number
2
Password
Click Log In
Verify MFA access code is valid for 30 days (configurable) after
3
successful login
ExpressToll - Create New Account (Regular)
 There are many ways to Create a new ExpressToll Account:
1 On any page, any user can click the Create Account toolbar option
to begin the create account process on Step 1 Before you Begin

2 Click on create account on toolbar

On Step 1: Before You Begin page, verify user has required items:
License plate number for all vehicles
Make and model for all vehicles
3
A valid email address
A valid credit card
Click continue

On Step 2: Account Type page,

Select ExpressToll Account (CSC-Regular)
4
Click checkbox (User Agreement)
Click Next

On Step 3: Contact Information page, Enter email and demographic

information and click the Back button to return to the previous
5
step. All entered information will be saved.
Click Next

On Step 4: Communications page, user can make their selections

for statements and emails.
6
Select How did you hear about us from dropdown
Click Next

On Step 5: vehicles page, Enter vehicles details like state, license

7 plate, axles, make, model, year
Click save vehicle

On Step 5: vehicles page, For Motorcycle, select motorcycle and

Enter vehicles details like state, license plate, axles, make, model,
8 year
Click save vehicle
Click Next

On Step 6: Login page, Enter password and security answers

9
Click next

On Step 7: Billing Information page, User clicks on add card and it

10 navigates to CyberSource Page
Enter card details and click finish
 On Step 7: Billing Information page, User can add multiple credit
11 cards by clicking on Add Card button
Click Submit
On Step 8: Confirmation page, verify account number, email,
12 vehicles, statement type, and payment method
Click on My Account on toolbar
Click LogOut button on purple header on top of every page
13 On My Account page, enter account number and password
Click Log In
Verify email received from
14
[email protected]

15 Enter access code and click submit

ExpressToll - Create New Account (HOV)

There are many ways to Create a new ExpressToll Account:

1 On any page, any user can click the Create Account toolbar option
to begin the create account process on Step 1 Before you Begin

2 Click on create account on toolbar

On Step 1: Before You Begin page, verify user has required items:
License plate number for all vehicles
Make and model for all vehicles
3
A valid email address
A valid credit card
Click continue

On Step 2: Account Type page,

Select HOV Only ExpressToll Account (CSC-HOV)
4 Click agree on all confirmation statements
Click checkbox (User Agreement)
Click Next

On Step 3: Contact Information page, Enter email and demographic

information and click the Back button to return to the previous
5
step. All entered information will be saved.
Click Next

On Step 4: Communications page, user can make their selections

for emails.
6
Select How did you hear about us from dropdown
Click Next
 On Step 5: vehicles page, Enter vehicles details like state, license
plate, axles, make, model, year
7
Confirm statements
Click save vehicle

On Step 5: vehicles page, For Motorcycle, select motorcycle and

Enter vehicles details like state, license plate, axles, make, model,
8 year
Click save vehicle
Click Next

On Step 6: Login page, Enter password and security answers

9
Click next

On Step 7: Billing Information page, User clicks on add card and it

10 navigates to CyberSource Page
Enter card details and click finish

On Step 7: Billing Information page, User can add multiple credit

11 cards by clicking on Add Card button
Click Create HOV Account
On Step 8: Confirmation page, verify account number, email,
12 vehicles, statement type, and payment method
Click on My Account on toolbar
Click LogOut button on purple header on top of every page
13 On My Account page, enter account number and password
Click Log In
Verify email received from
14
[email protected]

15 Enter access code and click submit

ExpressToll - (LPT-M)
Navigate to Pay Tolls on Toolbar
Select PayTolls without statement
1 Enter license plate number
State
Click Pay now

Enter customer details like First Name, Last Name, Address 1, City,
2 State, and Zip Code
Click view transactions
 Navigate to My Account page
3 On Manage My Account page, enter account number and click
forgot password
Click on link and verify user navigates to forgot password page with
4 security questions
Enter security questions and click submit

Forgot password page is expanded with following details:

New Password
5
Re-Type Password
Save

6 If new user, click first time logging in on My Account page

Enter following required fields:

First Name
Last Name
Zip Code
7 License Plate #
Phone Number
3 Security Question/Answers
Password.
Click Submit First Time Login

Verify email received from

8
[email protected]

9 Enter access code and click submit

ExpressToll - (LPT to CSC)

Navigate to My Account page,

1 On Manage My Account page, enter LPT username and password
Click Login

On My Account Home page,

2 Select Pay the discounted rate with ExpressToll = $35.00
Click make payment

On Step 1: Before You Begin page, verify user has required items:
License plate number for all vehicles
Make and model for all vehicles
3
A valid email address
A valid credit card
Click continue
 On Step 2: Account Type page,
Select ExpressToll Account (CSC)
4
Click checkbox (User Agreement)
Click Next

On Step 3: Contact Information page, Verify email, first name, last

5 name, address 1, city, state, Zip code, and contact details
Click Next

On Step 4: Communications page, user can make their selections

for statements and emails.
6
Select How did you hear about us from dropdown
Click Next

On Step 5: vehicles page, verify vehicles details like state, license

plate, axles, make, model, year
7
User can add more vehicles
Click next

On Step 5: vehicles page, click on request or Replace transponder

8 Verify vehicle details
Click save vehicle

On Step 6: Login page, Enter password and security answers

9
Click next

On Step 7: Billing Information page, verify LPT account number

Current Balance
10
Unpaid Balance
Minimum Payment Amount

On Step 7: Billing Information page, User clicks on add card and it

11 navigates to CyberSource Page
Enter card details and click finish

On Step 7: Billing Information page, User can add multiple credit

12 cards by clicking on Add Card button
Click Submit
On Step 8: Confirmation page, verify account number, email,
13 vehicles, statement type, and payment method
Click on My Account on toolbar
Click LogOut button on purple header on top of every page
14 On My Account page, enter account number and password
Click Log In
Verify email received from
15
[email protected]
16 Enter access code and click submit
Other Scenarios

Verify ETMFA code validity after successful login

Navigate to ExpressToll.com
1
Enter account number and password on Manage my account page
Click Log In

Enter access code and click submit

2 Account logged in successfully
Click LogOut on top right corner
Login to same account for second time and verify ETMFA doesn't
3
ask for access code for 30 days
Verify ETMFA code validity that has been sent in email (gmail,
4
yahoo, hotmail)

Verify ETMFA code validity after successful login

Navigate to ExpressToll.com
5
Enter account number and password on Manage my account page
Click Log In

6 Click on request new access code 3 times

Verify maximum number of times access code can be resent in

7
email
Verify maximum number of times a user can enter wrong access
8
code
 Expected Results P/F Comments
g In

If Cust Type = 'C'

Status = NEW, ACTIVE,
CREDITHOLD
Successfully saved changes
If CustType = 'LPT-M'
Status = LPT, SOFTCOLL,
CITATION

Manage My Account screen opens with Email or Account

Number, Password, Forgot account number or password, First
time logging in, sign-up In person, Create Account, and Log In

First Time Login page page opens with enter account number

Verify Receive message: Invalid account number.

Message: An email with further instructions has been sent to

the email account on file. Please follow the instructions in this
email. If you do not receive an email, please contact the
ExpressToll Service Center at (303) 537-3470 or 1(888)946-
3470 (out-of-area) for assistance

Page is expanded with the following required fields:

First Name Note: ExpressToll.com
Last Name doesn’t ask for security
Zip Code questions & answers
License Plate # when customers logs in
Phone Number to their account for the
3 Security Question/Answers second time.
Password.

User is advanced to Multi-Factor Identification: Enter Access

Code Page
Email received with 6 digit numeric access code with expire
time
User successfully logged in to account and My Account Home
page is displayed
Message: Online access has been previously activated for this
account. Please try another account number or use the
options above to retrieve a lost account number or to reset
your password.
 Successfully saved changes

Email received successfully to gmail.com

Successfully saved changes

Email received successfully to yahoo.com

Successfully saved changes

Email received successfully to hotmail.com

ber

If Cust Type = 'C'

Status = NEW, ACTIVE,
CREDITHOLD
Successfully saved changes
If CustType = 'LPT-M'
Status = LPT, SOFTCOLL,
CITATION

User is advanced to Forgot account number with required

fields:
FirstName, Last Name, and License Plate # (No space or dash)

Message: An email with further instructions has been sent to

the email account on file. Please follow the instructions in this
email. If you do not receive an email, please contact the
ExpressToll Service Center at (303) 537-3470 or 1(888)946-
3470 (out-of-area) for assistance
Example:
Message: 'The account number for your ExpressToll account is
22199800'.

Successfully saved changes

Email received successfully to gmail.com

Successfully saved changes

Email received successfully to yahoo.com

Successfully saved changes

Email received successfully to hotmail.com

If Cust Type = 'C'

Status = NEW, ACTIVE,
CREDITHOLD
Successfully saved changes
If CustType = 'LPT-M'
Status = LPT, SOFTCOLL,
CITATION

User is advanced to Forgot password page with required

fields:
Enter your Account Number or Email address

Message: An email with further instructions has been sent to

the email account on file. Please follow the instructions in this
email. If you do not receive an email, please contact the
ExpressToll Service Center at (303) 537-3470 or 1(888)946-
3470 (out-of-area) for assistance

Page is expanded with the following required fields:

3 Security Question/Answers
Cancel, Next
 Forgot password page is expanded with following details:
New Password
Re-Type Password
Save

You have successfully reset your password

Successfully saved changes

Email received successfully to gmail.com

Successfully saved changes

Email received successfully to yahoo.com

Successfully saved changes

Email received successfully to hotmail.com

ount

Manage My Account screen opens with Email or Account

Number, Password, Forgot account number or password, First
time logging in, sign-up In person, Create Account, and Log In

User is advanced to Multi-Factor Identification: Enter Access

Code Page

Email received with 6 digit numeric access code with expire

time
 User successfully logged in to account and My Account Home
page is displayed

de

Manage My Account screen opens with Email or Account

Number, Password, Forgot account number or password, First
time logging in, sign-up In person, Create Account, and Log In

User is advanced to Multi-Factor Identification: Enter Access

Code Page

Email received with 6 digit numeric access code with expire

time

Email received with new unique access code

Email received with new unique access code

Message: Your account has been locked due to too many

invalid login attempts. Please try again later or contact the
ExpressToll Service Center at (303) 537-3470 or 1 (888) 946- Account will be
3470 for out-of-area. unlocked after 24 hours

Note: User has only 3 attempts to request new access code

LPT Account Maintenance screen opens

Account number and email ID are displayed with options like

reset Password and Close

Example:
System will reset web access password for account 2224574
and send and email with web access link to email address:
[email protected]

Do you want to Continue?

Password rest link received

You have successfully reset your password

User is advanced to Multi-Factor Identification: Enter Access

Code Page
Email received with 6 digit numeric access code with expire
time
A pop up screen with security questions is displayed on top of
screen
User successfully logged in to account and My Account Home
page is displayed

Manage My Account screen opens with Email or Account

Number, Password, Forgot account number or password, First
time logging in, sign-up In person, Create Account, and Log In

User is advanced to Multi-Factor Identification: Enter Access

Code Page

Email received with 6 digit numeric access code with expire

time

Access code is always

Message: Incorrect Access Code, Please Try Again
numeric

Message: Incorrect Access Code, Please Try Again

Message: Your account has been locked due to too many

invalid login attempts. Please try again later or contact the
ExpressToll Service Center at (303) 537-3470 or 1 (888) 946- Account will be
3470 for out-of-area. unlocked after 24 hours

Note: User has only 3 attempts to request new access code

Manage My Account screen opens with Email or Account

Number, Password, Forgot account number or password, First
time logging in, sign-up In person, Create Account, and Log In
 Message: Your account has been locked due to too many
invalid login attempts. Please try again later or contact the
ExpressToll Service Center at (303) 537-3470 or 1 (888) 946-
3470 for out-of-area.

CSC Account Maintenance screen opens

Account number and email ID are displayed with options like

reset Password and Close

Example:
System will reset web access password for account 2224574
and send and email with web access link to email address:
[email protected]

Do you want to Continue?

Password rest link received

You have successfully reset your password

User is advanced to Multi-Factor Identification: Enter Access

Code Page
Email received with 6 digit numeric access code with expire
time
A pop up screen with security questions is displayed on top of
screen
User successfully logged in to account and My Account Home
page is displayed
ful login

Manage My Account screen opens with Email or Account

Number, Password, Forgot account number or password, First
time logging in, sign-up In person, Create Account, and Log In

User successfully logged in to account and My Account Home

page is displayed

ExpressToll.com do not request for access code if customer

logs out and logs in for second time
r)
Other way to create a new account, On the How it Works
page, any user can click the 'click here' link to sign up online
and begin the create account process on Step 1 Before you
Begin.

User is advanced to Before You Begin page

User is advanced to Account Type page with options to select

ExpressToll Account (CSC-Regular) and
HOV Only ExpressToll Account (CSC-HOV)

User can view agreement by clicking on HERE in Account Type

which navigates to agreement screen

User is advanced to Communications page

All entered information is saved and user is advanced to

vehicles page

The new vehicle is added to the Vehicles table on the Vehicle

User can add more
& Transponder Information page with:
vehicles, edit or remove
Transponder Type = STICKER
vehicles in Vehicles page
Transponder Status = Ordered

The new vehicle is added to the Vehicles table on the Vehicle

User can add more
& Transponder Information page with:
vehicles, edit or remove
Transponder Type = MOTORCYCLE
vehicles in Vehicles page
Transponder Status = Ordered

User is advanced to Billing Information page

Example:
New Credit Card is added in billing page with:
Card Type : AMEX
Card Number : 8526
Expiration date: 12/2025
User is advanced to Confirmation page

Note: For CSC customer, prepayment amount = 35$

My account home page is displayed with customer details

User is advanced to Multi-Factor Identification: Enter Access

Code Page

Email received with 6 digit numeric access code with expire

time
User successfully logged in to account and My Account Home
page is displayed

Other way to create a new account, On the How it Works

page, any user can click the 'click here' link to sign up online
and begin the create account process on Step 1 Before you
Begin.
User is advanced to Before You Begin page

User is advanced to Account Type page with options to select

ExpressToll Account (CSC-Regular) and
HOV Only ExpressToll Account (CSC-HOV)

User can view agreement by clicking on HERE in Account Type

which navigates to agreement screen

User is advanced to Communications page

All entered information is saved and user is advanced to

vehicles page

Note: HOV Only ExpressToll customers will not receive

statements from ExpressToll
The new vehicle is added to the Vehicles table on the Vehicle
User can add more
& Transponder Information page with:
vehicles, edit or remove
Transponder Type = SWHOV2
vehicles in Vehicles page
Transponder Status = Ordered

The new vehicle is added to the Vehicles table on the Vehicle

User can add more
& Transponder Information page with:
vehicles, edit or remove
Transponder Type = MOTORCYCLE
vehicles in Vehicles page
Transponder Status = Ordered

User is advanced to Billing Information page

Example:
New Credit Card is added in billing page with:
Card Type : VISA
Card Number : 9990
Expiration date: 12/2030

Note: You may see a pre-authorization for $0.00 on any new

credit card being added to your account.

User is advanced to Confirmation page

My account home page is displayed with customer details

User is advanced to Multi-Factor Identification: Enter Access

Code Page

Email received with 6 digit numeric access code with expire

time
User successfully logged in to account and My Account Home
page is displayed

User is advanced to Verify Account page

Message: You appear to have a license Plate Toll Account with

online access in our system. Please sign-in to manage your
account or to make a payment. If you have forgotten your
account information, you may use the links on the sign-in page
to retrieve them
An email with forgot password link is sent to valid email
address associated with the account

User is advanced to update new password

You have successfully reset your password

User advanced to First Time Login Page with user

demographics and security questions

User is advanced to Multi-Factor Identification: Enter Access

Code Page

Email received with 6 digit numeric access code with expire

time
User successfully logged in to account and My Account Home
page is displayed

User navigates to My Account Home page

User is advanced to Before You Begin page

User is advanced to Account Type page with options to select

ExpressToll Account (CSC)
User can view agreement by clicking on HERE in Account Type
which navigates to agreement screen

User is advanced to Communications page

All entered information is saved and user is advanced to

vehicles page

All added vehicles are displayed in vehicles page

Transponder Type = 'STICKER'

Transponder Status updated as 'Ordered'

User is advanced to Billing Information page

Minimum pre-payment amount while converting to CSC =

$35.00

Example:
New Credit Card is added in billing page with:
Card Type : AMEX
Card Number : 8526
Expiration date: 12/2025

User is advanced to Confirmation page

Note: For CSC customer, prepayment amount = 35$

My account home page is displayed with customer details

User is advanced to Multi-Factor Identification: Enter Access

Code Page

Email received with 6 digit numeric access code with expire

time
User successfully logged in to account and My Account Home
page is displayed

MFA Access code is sent to email associated with email

address on account

Account logged out

ETMFA code is valid for 30 days ( configurable) after successful

login
ETMFA access code is valid for 15 mins ( configurable) that has
been sent in email

MFA Access code is sent to email associated with email

address on account

User can request 3 times to get new access code and account
will be locked after 3 times

Maximum number of times code can be resent is 3 times

User can enter 3 invalid access codes and account will be

locked after 3 attempts
SQL Query
 On Forgot Account Number page, enter invalid
First Name, Last Name or License Plate # then click
Forgot Account# the Continue button. Receive message: An CSC / LPTM Fail
account could not be found with the information
that was provided.

On the View Statements page, a customer can CSC Fail

Statements view a Statement by clicking the Download link.
Category Test Case Short Description Step # Action

Express Toll Security Q&A 1 Login to TCS UI

Express Toll Security Q&A 2 Search for a CSC account

Express Toll Security Q&A 3 Change the email id to

your email id
Click 'Save'
Express Toll Security Q&A 4 Click on Admin tab

Express Toll Security Q&A 5 Click on 'Reset web

access' option

Express Toll Security Q&A 6 Click on 'Reset password'

Express Toll Security Q&A 7 Verify email

Express Toll Security Q&A 8 Click on 'Passwod reset

link'
Express Toll Security Q&A 9 Enter 'New password' &
'Retype password' fields
Click 'Save'

Express Toll Security Q&A 10 Login to express toll

using this account with
new password
Express Toll Security Q&A 11 Enter all the required
fields
Click 'Update'

Express Toll Security Q&A 12

Enter invalid answers on

security question &
answers page
Express Toll Security Q&A 13 Enter blank fields in
security question &
answers page

Express Toll Security Q&A 14 Enter wrong password

while logging in to an
account
Web Express toll Generic Error Message in 1 Navigate to Web
Update Profile Page ExpressToll website
Home Page - Login with
CSC Account

Web Express toll Generic Error Message in 2 Click on Login /Password

Update Profile Page Page

Web Express toll Generic Error Message in 3 Click Update Profile

Update Profile Page
Web Express toll Generic Error Message in 4 Given Current Password
Update Profile Page as blank field

Web Express toll Generic Error Message in 5 Given incorrect Current

Update Profile Page Password

Web Express toll Generic Error Message in 6 Given correct Current

Update Profile Page password

Web Express toll Generic Error Message in 1 Navigate to Web

Login Information Page ExpressToll website
Login to a CSC Account

Web Express toll Generic Error Message in 2 Click on Login /Password

Login Information Page Page
Web Express toll Generic Error Message in 4 Given Old Password as
Login Information Page blank field
 Web Express toll Generic Error Message in 5 Given incorrect old
Login Information Page Password

Web Express toll Generic Error Message in 6 Given correct old

Login Information Page password

Express Toll Google Tag Manager 1 Install Google tag

manager chrome
extension from google
play store

Express Toll Google Tag Manager 2 Verify Google tag

manager
Express Toll Google Tag Manager 3 Click on icon

Express Toll Google Tag Manager 4 Navigate to Express toll

website
Express Toll Google Tag Manager 5 Hit F 12 button

Express Toll Google Tag Manager 6 Verify displayed options

Express Toll Google Tag Manager 7 Click on 'Network' option

Express Toll Google Tag Manager 8 Verify Google tag

manager id
Express Toll Google Tag Manager 9 Click on GTM id link

Express Toll Google Tag Manager 10 Check for warnings

Express Toll Google Tag Manager 11 Check for errors

Express Toll Google Tag Manager 12 Verify Elements tab

option
Expand <Head>

Express Toll Google Tag Manager 13 Verify Console tab option

Express Toll Google Tag Manager 14 Click on Application tab

option
Express Toll Google Tag Manager 15 Verify Application
content
Express Toll Google Tag Manager 16 Verify Application
content
Express Toll Google Tag Manager 17 Verify in all the pages of
Express toll website

Express Toll Google Tag Manager 18 Check for cookies in all

the pages
Express Toll Hours of operation 1 Navigate to Express toll
website
Express Toll Hours of operation 2 Click on click here link of
hours on alert pop up

Express Toll Hours of operation 3 Verify contact us page

Express Toll Hours of operation 4 Click on My account tab

Express Toll Hours of operation 5 Click on click here link of

hours on alert pop up

Express Toll Hours of operation 6 Verify contact us page

Express Toll Hours of operation 7 Click on Pay tolls tab

Express Toll Hours of operation 8 Click on click here link of
hours on alert pop up

Express Toll Hours of operation 9 Verify contact us page

Express Toll Hours of operation 10 Click on Contact us

option
Express Toll Hours of operation 11 Verify contact us page
Expected Results P/F Comments

TCS UI opens P
CSC account details are P
displayed on TCS UI
New email id is displayed P

Admin tab options are P

displayed
1. User setup
2. Reset web access
3. Change password, etc

pop up message is displayed P

to reset password

verify user message P

'Password reset link is
succesfully sent'
password reset link email is P
received
Gets redirected to express P
toll password reset page
Verify message : You have P
successfully reset your
password

Security question & answers P

pop up opens

All the given answers are P

saved
Gets redirected to 'My
account' page

Verify error message is P

displayed
Verify error message is P Cannot move
displayed forward without
entering something.
did select Cancel and
was redirected to the
Home page as
indicated.

Verify error message is P

displayed

My Account Page opens P

Manage My account - Log in P

Information page opens

Contact Information Page P

opens
User Message : Current P
password Cannot be Blank.
Please enter your current
password to continue

User Message : Incorrect P

Current Password, Please try
again
Successful attempt, P
changes are saved correctly

My Account Page opens P

Log in Information page P

opens
User Message : Old P
Password Cannot be blank.
Please enter your old
password to Continue
User Message : Incorrect old P
password, Please try again

sucessful attempt P
changes are saved correctly

Google tag manager chrome N/A

extension is downloaded

Extension can be seen as an N/A

icon on the browser
Google tag manager / N/A
assistant pop up will open
Express toll home page N/A
opens
Console options are N/A
displayed
Elements, Console, Sources, N/A
Network, Performance, etc
are displayed

Google tag manager id will N/A

be displayed
link is displayed as GTM id N/A

Details of the call are N/A

displayed
Status code : 200
No significant warnings N/A
should be noticed
No errors should be N/A
displayed
Google tag manager should N/A
be displayed
No errors should be
displayed

No errors should be N/A ERR_CONNECTION_R

displayed ESET error is existing
issue
Application details are N/A
displayed
No cookies should be stored N/A

Password related details N/A

should not be stored
GTM id should be displayed N/A
in Network tab option in all
the pages of the website

No cookies should be stored N/A

Express toll home page N/A

opens
Redirected to contact us N/A
page

Hours of operation should be N/A

displayed as follows :
*Hours of Operation
Walk-up: Closed until future
notice.
Call Center: Monday through
Friday, 7 a.m. to 5 p.m.
Saturday, 9 a.m. to 1 p.m.*

Login page opens N/A

Redirected to contact us N/A

page

Hours of operation should be N/A

displayed as follows :
*Hours of Operation
Walk-up: Closed until future
notice.
Call Center: Monday through
Friday, 7 a.m. to 5 p.m.
Saturday, 9 a.m. to 1 p.m.*

Payment options page opens N/A

Redirected to contact us N/A
page

Hours of operation should be N/A

displayed as follows :
*Hours of Operation
Walk-up: Closed until future
notice.
Call Center: Monday through
Friday, 7 a.m. to 5 p.m.
Saturday, 9 a.m. to 1 p.m.*

Contact us page opens N/A

Hours of operation should be N/A

displayed as follows :
*Hours of Operation
Walk-up: Closed until future
notice.
Call Center: Monday through
Friday, 7 a.m. to 5 p.m.
Saturday, 9 a.m. to 1 p.m.*