Proceedings of the SMART–2020, IEEE Conference ID: 50582

9th International Conference on System Modeling & Advancement in Research Trends, 4th–5th, December, 2020
Faculty of Engineering & Computing Sciences, Teerthanker Mahaveer University, Moradabad, India

Cloud Computing: Analysis of Top 5 CSPs in

SaaS, PaaS and IaaS Platforms
Cloud Computing: Analysis of Top 5 CSPs in SaaS,PaaS and IaaS Platforms
2020 9th International Conference System Modeling and Advancement in Research Trends (SMART) | 978-1-7281-8908-6/20/$31.00 ©2020 IEEE | DOI: 10.1109/SMART50582.2020.9337157

1 Dr. Manish Saraswat, 2

Dr..R.C. Tripathi,
Department of MCA, Facutly of Engineering & Computing Sciences
Geetanjali Institute of Technical Studies, Teerthanker Mahaveer University (TMU),
Udaipur, Rajasthan-India Dr. Manish Saraswat1 and Dr. R.C.Moradabad,
Tripathi2 UP-India
E-mail:[email protected],
1 E-mail:
Department of MCA, Geetanjali Institute of Technical Studies, [email protected]
Udaipur, Rajasthan, India
2
Facutly of Engineering & Computing Sciences, Teerthanker Mahaveer University (TMU), Moradabad, UP, India
Abstract:
E-mail: [email protected], [email protected]
particular technology and design that makes the cloud provide
The Cloud computing refers to manipulating, configuring and
better services to multiple customers [1, 3].
accessing the Cloud
Abstract—The applications
computing as utilities
refers toover the internet. It
manipulating, use additional capabilities of system in terms of
involvesand
configuring online data computation,
accessing the applications storation, infrastructure
as utilities over and processing, software, storage and network.
application,
the internet. and hence
It involves it isdata
online highly essential tostoration,
computation, make a smart 2. CLOUD SYSTEM COMPONENT:
decision, and when and howand computing The logical structure of cloud computing architecture
infrastructure application, hence it is,storage and network
highly essential Theofconcept
resources compose a frontofand Cloud
backcomputing was launched
end. The front end focusesin 2006,
on with
to make a smartbedecision,
distributed
whenand andallocated to users to utilize,
how computing,storage the appearance of Amazon’s Elastic Computing Cloud (EC2).
manage and
and network consume
resources them. In this
be distributed and paper first architecture
allocated to users
service
of delivery, programming required for working of cloud
Generally an open source cloud system has the following
cloud manage
to utilize, computing, andcharacteristics
consume them. of service
In this models
paperand system while the back end focuses on system architecture,
services
first components:
provided by CSPs are discussed, than after analyzed growth
architecture of cloud computing, characteristics of service particular technology and design that makes the cloud
rateand
andservices
market share of topbyfive CSPs in discussed,
cloud service models,
provide
models provided CSPs are than a. better
Hardwareservicesand to multiple
Operating customers
System: [1, 3].
The hardware &
after i.e Infrastructure
analyzed growth rateas aand Service
market (IaaS),
sharePlatform
of top fiveasCSPs a Service
operating
(PaaS)
in cloud and models,
service Softwarei.easInfrastructure
a Service (SaaS) as a Service (IaaS),
II. Cloud System Component physical machine.
systems are backbone of any
The OS
Platform as a Service
Keywords: cloud(PaaS) and Software
computing, cloud models,as a Service
cloud (SaaS)
architecture,
The handles
conceptthe oflink
Cloud computing was launched in
between hardware, CPU, memory, network
Keywords: cloud computing, cloud
cloud services model-IaaS,PaaS,SaaS models, cloud architecture, 2006, with the appearance of
and other devices [2,4]. SomeAmazon’s Elastic
of theComputing
popular cloud
cloud services model-IaaS,PaaS,SaaS Cloud (EC2). Generally an open source
operating systems are -TRANSOS, HPCLOUD, cloud system hasMIRAGE,
1. INTRODUCTION: the following components.
MEGAHA etc. Virtualization is a concept, which is
I. Introduction popularly
In long established model of computation inputs and software’s A. Hardware and used in cloud
Operating computing to provide virtual
System
In long established
are remain totally resident model on of user’s
computation
computer inputs
whileand in cloud storage, computing and network to the cloud clients. It
software’s are remain The allows
hardware & operating systems are backbone such of
computing almost totally resident data
no or minimal on user’s computer
or software stored on creating a virtual image of something as server,
whileuser’s
in cloudsystem computing
[1]. The cloudalmost no or minimal
computing data or and
is new technology any physical machine. The OS handles the link
operating system, storage devices or networking resources between
has stored
software a technology connection
on user’s system withcloud
[1]. The parallel computing,
computing hardware,soCPU, that amemory, network
large number and other
of users can usedevices [2,4].
virtual images on
is newDistributed
technology computing,
and hasGrid computingconnection
a technology and Utility withcomputingSome of the popular cloud operating systems are
multiple machines simultaneously. A hypervisor, also -TRANSOS,
[7].computing,
parallel The word Distributed
‘cloud’ refers to a network
computing, Gridor internet which
computing HPCLOUD, called MIRAGE, MEGAHA
Virtual Machine Monitoretc.(VMM),
Virtualization
consists is
of a VM
allows to create, configure and customize the applications
a concept, management
which is open source
popularly used software
in cloud (Xen, KVM, Microsoft
computing to
and Utility computing [7]. The word ‘cloud’ refers to a
therefore it refer to dispatching of computing ,storage, Hypervisor-V) to create and a network
virtualization management
network or internet which allows to create, configure and provide virtual
databases, networking, software analytics services through platform
storage, computing
that translates the request
to the cloud
received from VM to the
customize the applications therefore itisrefer clients. It allows creating a virtual image of something
internet[1,2]. This new technology basedtoondispatching
five attributes: linked hardware component (CPU, memory, hard disk,
of computing,storage, databases, networking, software such as network),so server, operating system, storage devices or
are VM created on host hardware using
analytics services through networking resources so that a large number of users can
a. Multi-tendency: This internet[1,2].
attribute ensures Thisresources
new in software known as VM or Hypervisor[5,6]. The concept is
technology is based
business modelon five be shared at network level as welluse
mustattributes: as virtualexplained
images on multiple
through machines
figure 1. simultaneously.
a. application
Multi-tendency:level i.e.
Thisvaried customers
attribute ensuresuseresources
same resource.
in
b. Scalability:
business model Indicating
must capability
be sharedtoatscale networkup tolevel
thousands
as of
App. App.
systems as well as scaling
well as application level i.e.upvaried
the bandwidth
customersofusevarious OS OS
networks and storage space.
same resource.
c. Elasticity: This attribute ensures users or organizations can
b. quickly add orIndicating
Scalability: capability
remove computing to scale
resources up needs.
as per to
d. Paythousands
as you use:of systems as well
This attribute as scaling
ensures users touppaythe only for HYPERVISOR/VMMs
bandwidth
resources of various
&time period networks and storage
they have actually used.space.
e. Self
c. provisioning:
Elasticity: Indicates ensures
This attribute providingusers or or making
something available to users so that they can use additional .
COMPUTER
organizations can quickly add or remove
capabilities of system in terms of processing, software, Fig. 1: Virtualization: Multiple OS images share the hardware Resources
computing
storage resources as per needs.
and network. Fig.Storage,
(CPU, 1: Virtualization: Multipleby Hypervisor/VMM
RAM, Network) managed OS images share the
d. Pay as you use: This attribute ensures users to pay hardware Resources (CPU, Storage, RAM, Network)
The only
logicalforstructure
resources of&time period theyarchitecture
cloud computing have actually A hypervisor,
compose managed also by
called Virtual Machine Monitor (VMM),
Hypervisor/VMM
of a used.
front and back end. The front end focuses on consists of a VM management open source software (Xen,
e. Self provisioning: Indicates providing or making KVM,b.Microsoft Network:Hypervisor-V)
A cloud network to is
create a virtualization
important component which
service delivery,available
something programming required
to users so for
thatworking
they can of cloud
management contain platform
DNS/DHCP that translates
of actual the requestand
machines received
virtual bridge
system while the back end focuses on system architecture, that provides individual virtual-MAC address to one and all
300
virtualCopyright
machine. © IEEE–2020 ISBN: 978-1-7281-8908-6
It enables remote user to connect with

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 Network resources may include virtual routers, firewall and of General licensed
network management software and tools necessary for the ServicPublic and users, sin
cloud environment [2, 4]. e Large organizat
Industrial : services
group : accessibi
c. Disk Image: A disk image is a copy of the entire content of system and of cloud
storage device. In traditional computing there is an services are infrastruc
exclusive VM on an alone physical machine, however in easily e is
cloud computing there are several VMs that are integrated accessible to exclusive
Cloud Computing: Analysis ofdisk.
on a single TopMaking
5 CSPs full in SaaS,
copy PaaSsystem
of operating and IaaS
on Platformsgeneral available
remote disk in short period of time is impractical because of public on within
from VM to the linked hardware component (CPU, D. Front-End/Back End
this cloud computing has source disk image that contains
image of entire disk, which can be easily copied to any VM.
demand organizat
or owned
memory, hard disk, network),so are VM created on host The There
architecture of ofcloud
are two categories images - computing
template images &is consists
persons
Owne Always Single
hardware using software known as VM or Hypervisor[5,6]. of numerousruntime disk images. Template images are those which are
stored inloosely
disk imagecoupled
and can make units,
be usewhich can broadly
for creating
d Third Party organizat
by i.e CSPs /lessened
The concept is explained through figure 1. categorizetimeinof front
varied VMs and back end. The front end represent
while run time disk images are created at the users
application execution [3, 4].
B. Network client part of computing system and it consists of interfaces Size ~50,000 ~5,000

A cloud network is important component which and applications

d. Front-End/Back whichEnd: areThe essential access ofData
architecture ofto cloud cloudServer Server

contain DNS/DHCP of actual machines and virtual bridge platforms.computing

Back
which
is consists of numerous loosely coupled units,
end categorize
can broadly refers to theandcloud
in front themselves
back end. The
Centre
and
Securi Low: Very Hig
compose front
of end
facilities such
represent client part as huge data
of computing storage,
system and it tyVMs, because of because o
that provides individual virtual-MAC address to one and consists of interfaces and applications which are essential to it openness its privat
security access
mechanisms,
cloud platforms. deployment
Back end refersmodels, servers andi.e E-mail
to the cloud nature
all virtual machine. It enables remote user to connect with Locati Off-Premise off or on
others [5,themselves
6]. A view of front
and compose and back
of facilities such end is data
as huge prov ided
on for Premise
cloud application (SaaS) and/or cloud infrastructure (IaaS). storage, VMs, security mechanisms, deployment models,
easier understanding
servers and others in[5, figure
6]. A view2.of front and back end is Mana Only Third Single
Network resources may include virtual routers, firewall and ged by Party(CSPs) organizat
CLIENT
or CSPs
network management software and tools necessary for the SIDE
INFRASTR
APPLICAT
ION - SaaS
cloud environment [2, 4]. UCTURE
SERVICE
Cost
of
No-Initial
Cost
High-Init
Cost
Interfaces MANAGEM SECURITY Imple
C. Disk Image (web
Browsers),
ENT STOARGE mentat
ion
A disk image is a copy of the entire content of storage prov ided for easier understanding in figure 2.
b) Service Models: The cloud
device. In traditional computing there is an exclusive VM Fig.
Fig.2:2:Front andBack
Front and Back End
End in Cloud
in Cloud Architecture
Architecture represents a set of pre-packa
provided by cloud service p
on an alone physical machine, however in cloud computing III. Cloud Architecture
3. CLOUD ARCHITECTURE:
come in three types and are list
there are several VMs that are integrated on a single disk. Cloud Models: In cloud computing several services and
i. Infrastructure as a Service (Ia
A. Cloud Models
models are working to providing practicable and convenient
set of virtualized computing re
Making full copy of operating system on remote disk in solutions to customers [2]. Following two is blueprints cloud
and network). Therefore IaaS
In computing
cloud [1, computing
4]: several services and models arealike virtual storage a
short period of time is impractical because of this cloud resources
workinga) to providing practicable and convenient D solutions
ii. Platform a Service (PaaS): In
computing has source disk image that contains image of to customers
eployment Models: The cloud deployment model shows
a distinct[2]. Following two size,is focus,
blueprints time cloudenvironment for appl
type, cloud framework, access,
entire disk, which can be easily copied to any VM. There computingsecurity
[1, 4]& ownership. There are four categories of cloud:
maintaining couple, i.e sy
computing resources. The c
Public, Private, Community and Hybrid, which are
are two categories of images - template images & runtime develop & test applications d
B. Deployment Models
summed in table 1.
SDLC of products
disk images. Template images are those which are stored Table 1: Distinguish characteristics of cloud models
The Attrib
cloud deployment
Public model
Private shows Hybrid
Community a distinctSoftware
iii. type,as a Service (SaaS):
in disk image and can make be use for creating varied the software and cloud infrast
cloud framework, access, size, focus, security & ownership.
utes
application software, operati
VMs while run time disk images are created at the time of There are four categories of cloud: Public, Private, resources. The clients can run
provided by CSPs but hav
application execution [3, 4]. Community and Hybrid, which are summed in table 1. infrastructure like operating sys

Table 1: Distinguish Characteristics of Cloud Models

Attributes Public Private Community Hybrid

Scope of Open for General Public Open for licensed users, Open for community users Open for general public &
Service and Large Industrial group: single organization: that have shared concerns licensed users
system and services are services & accessibility (mission, security, policy
easily accessible to general of cloud infrastructure etc.)
public on demand is exclusively available
within organization or
owned persons
Owned Always Third Party Single organization/ Several Organizations Organization and Third
by i.e CSPs lessened users Party(CSPs)
Size of Data Centre ~50,000 Server ~5,000 Server ~15000(Depends on Less than public but more
number of orgns) than private
Security Low: because of it Very High: because of its High Medium
openness i.e E-mail private nature
Location Off-Premise off or on Premise off or on Premise Off and on Premise
Managed by Only Third Party(CSPs) Single organization Several Organizations and Both(organization and
or CSPs CSPs CSPs)
Cost of Implementation No-Initial Cost High-Initial Cost (Depends on number of Medium
organizations)

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9th International Conference on System Modeling & Advancement in Research Trends, 4th–5th December, 2020
Faculty of Engineering & Computing Sciences, Teerthanker Mahaveer University, Moradabad, India

C. Service Models All of service models are growing rapidly in IT industry.

The cloud service or delivery models represents a set Gartner [ ] conducted a survey on service model and found
of pre-packaged union of IT resources provided by cloud that although SaaS incurred highest expenditure, IaaS was
service providers [1]. Cloud models come in three types and in highest demand among organizations and recorded a
are listed as below: growth rate of 27.54% during 2018-19. Conclusions of
•• Infrastructure as a Service (IaaS): In this CSPs Gartner’s findings have been tabulated in table 3.
provide a set of virtualized computing resources IV. Top 5 Service Providers in Iaas
(processing, storage, and network). Therefore IaaS Now a day’s there are many cloud service providers that
offers the access of essential resources alike virtual are providing virtual computing resources over the Internet.
storage and network. Presently approximately 90% of international organizations
•• Platform a Service (PaaS): In this CSPs provide are using cloud infrastructure. The top 5 service providers
the run time environment for applications, in IaaS are:
development and maintaining couple, i.e system
software (OS) and computing resources. The A. Amazon EC2
clients can model, design, develop & test Amazon Elastic Compute Cloud (EC2) is one of the
applications directly on cloud and control SDLC most popular Amazon Web Services (AWS) offerings.
of products This service let to developers to demand computational
•• Software as a Service (SaaS): In this model CSPs resources from Amazon, later services are delivered via
provide the software and cloud infrastructure to AWS dashboard [20].
run and maintain application software, operating B. Microsoft Azure-IaaS
system and computing resources. The clients can It is also top cloud service provider, its offerings are
run & make use of software’s provided by CSPs best ranked services for infrastructure as a service by
but have no control on physical infrastructure like
Newsweek. It has more than 54 data centres and servers
operating system, network and storage.
worldwide. Azure allows professionals to establish flexible
Table 2: Relationship between Deployments and Service Models
virtual machines with up to 128 virtual CPUs and 6 TB of
Deployments memory [15].
Service Model
Model
Software- as-a Service (SaaS) [Use it-Licensed
C. Alibaba
Software on Demand] Alibaba Group, has been popular in market share for
Private,
Users: End Users IaaS and IUS (Infrastructure Utility Services). This has
Community &
Services: E-Mail, Google, Doc, Finance, Games,
Hybrid shown a strong presence in Asia Pacific zones mainly Hong
Virtual Desktop, CRM, Communication-Face
book Kong, China,, Australia, Malaysia,, India and Japan. It has
Platform-as-a Service (PaaS) [Build with It-
local servers in Malaysia & Indonesia.
Software can be develop and deployed] D. Google Compute Engine
Public, Users: Application Developers
Community & Services: Execution, Messaging, App The Google Compute Engine is an IaaS solution
Hybrid Development, Integration, Database-MySQL, provider through Google Cloud Platform. In this cloud
Oracle, Web Server- Tomcat development tools, services are provided by using virtual machines running
RedHat
on Google’s worldwide data centre networks. This offers
Infrastructure-as-a Service (IaaS) [Move to It-
Computer Resources & Network] several pre-made configurations such as virtual machines,
Private, Public,& Users: Infra and Network architect etc.
Community Services: VMs, Storage, Servers, Networking,
Load Balancers,System Management E. IBM Cloud
This vendor offers public and private cloud services by
Table 3: Growth (%) of Service models in 2018–19
using the suite of data analytics and Artificial Intelligence
Revenue (Billion tools. This platform offers more than 170 products and
Revenue (Billion in
Models in US Dollar) in Growth %
US Dollar) in 2018 services worldwide including virtual servers. The users
2019
SaaS 80.0 94.8 18.5 can have the choice to deploy IBM servers in their home
PaaS 15.6 19.0 21.7 infrastructure or use a hybrid cloud.
IaaS 30.5 38.9 27.54 The market share and growth of above CSPs as IaaS
Source: https://www.gartner.com/ during 2018-19 as provided by Gartner is tabulated in table
4 and a corresponding π chart is also provided for clarity.

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 Cloud Computing: Analysis of Top 5 CSPs in SaaS, PaaS and IaaS Platforms

Table 4: Top 5 CSPs in Infrastructure as a Service (IaaS) C. Google Cloud Platform (GCP)
It is a provider of computing resources for deploying
Amazon Elastic Compute and operating applications on the web. It provides the
platform services with Google App Engine (GAE) and

Ocean, RackSpace Open

Google Compute Engine

Others(Linode, Digital
Google Anthos. The GAE uses same infrastructure as used
Microsoft AzureIaaS
by Google Search Engine (GSE) and supports platform of
Java, Python, PHP, Ruby, Node.js,.Net, etc. GCP offers
Name of CSPs

Cloud (EC2)

high-quality security solutions for organizations such as

Ali-Baba firewall, SSL/TLS certificates, Google Cloud SDK, cloud

(GCE)
deployment manager etc.

IBM

etc)
D. Microsoft Azure
MS Azure is provides deployment of provisioned and
Market
managed infrastructure services to institutions by using
Share 47.8 15.7 7.7 4 1.4 23.2
PaaS solution. PaaS includes all the standard features
(%)
such as, infrastructure, servers, storage, networking,
Growth security solutions, and many more. It laos supports many
(%) programming languages including virtual labs in current
26.8 60.9 92 60.2 24.7 11.1
(2018- COIVID-19 pandemic times. It supports.NET, Node.js,
19) PHP, Python, Java, Ruby and many more programming
Source: https://www.gartner.com/
languages [ 9].
E. IBM Cloud Services
IBM cloud offers services to deploy and access
resources such as storage networking and compute power.
There are several tools which help the customer to gain
deep industry expertise. IBM also offers services that are
helping home appliances, manufacturers, retailers, and
medical supply businesses [13].
The market share and growth of above CSPs as PaaS
during 2018-19 is presented in table 5 and a corresponding
Fig. 3: Market Sharing of Top-5 CSPs in (IaaS) π chart is also provided for clarity in figure 3.
Table 5: Top 5 CSPs in Platform as a Service (PaaS)
V. Top 5 Service Providers in PaaS
The platform as service makes the big difference for
Microsoft Azure

force, Software-
Name of CSPs

developers. It allows developers to focus on code and data.

Google Cloud
Amazon Web

AG, VMware
Oracle Cloud

Others(Sale
The worlds top 5 PaaS service providers are mentioned
Platform

platform
Service

below:
-PaaS

IBM

A. Amazon Web Services (AWS)

It is one of the top PaaS providers and providing Market
34 15 8 8 5 30
Share (%)
services to enhance computing power, database storage
Growth %
capabilities, and content delivery. As part of subscription 23.3 46.7 57.9 19.5 32.6 14.6
(2018-19)
AWS offers clouds for PaaS, such as AWS Elastic Bean
Source: https://www.gartner.com/
stalk, AWS Lambda service,.
B. Oracle Cloud Platform (OCP)
The Oracle Corporation was established in 1977 and it
is the key player in IT industry. The ‘Oracle Cloud Platform
is an open source platform and it is very helpful in vice
technology and oracle Technology. It allows integration and
migration of data in encrypted form by using single platform.
It helps programmers to use Oracle autonomous transaction
processing database as well as Oracle autonomous data
warehouse services. This offers access of Oracle services
like Java Cloud, MySQL Cloud, Application Builder Cloud
Service etc. Fig. 4: Market Sharing of Top-5 CSPs in PaaS

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9th International Conference on System Modeling & Advancement in Research Trends, 4th–5th December, 2020
Faculty of Engineering & Computing Sciences, Teerthanker Mahaveer University, Moradabad, India

VI. Top 5 Service Providers In Saas:

Many of cloud service providers giving application
software and services i.e CRM, ERP as service to customers
through internet. The company products are accessible
from a browser and may be B2B or B2C. The Top 5 SaaS
companies according to the market share as well as growth
rates are listed below.
A. Top 5 Market Share Holder Service Providers in
SaaS
a. Microsoft: it is largest SaaS Provider Company
and has more than 100 products installed on more
than 1 billion devices. It has 630 billion users
Fig. 6: Sharing of Top-5 CSPs in (SaaS)
and company providing services like Office-365,
Dynamic CRM, share point collaboration, SQL B. Top 5 Fastest Growing Companies-SaaS
Server Database to users [8, 9]. Companies in 2018-19
b. Saleforce.com: It has almost 58 products in SaaS A special survey conducted by the cloud service
and has approx 2.5 million users. It is a leader in provider, Okta [7] has observe the growth rate of SaaS
CRM and provides the help to manage the customer company’s products during the past one year of the Yr2018-
relationships integrate with others systems and 19). The outcome of this is shown in table below as:
build new apps. It has large share of CRM market Table 8: Fastest SaaS Growing Companies in 2018-19
but getting the challenges from oracle and SAP’s
Company Focus Growth %
new products [8, 19].
c. Adobe: Adobe has more than 50 products and 2.3 KnowBe-4 IT Security 178
(phishing, ransom ware attacks)
million paying subscribers in its board to Creative
LastPass Password Management 132
Cloud. It has focus on image editing, audio, video
tools, and web development, and pdf services from ProofPrint Cyber Security Company(Protect 122
business data)
any text editor [8, 18].
d. SAP: It has 263,000 customers in 188 counties and JamF Gives very simple IT solutions for 120
Apple devices
about 309 products. It aimed to larger to mid sized
Zoom Providing tools for video conferencing 107
business and it suite ‘SAP is a complete, integrated
Source: www.okta.com
suite which can run whole enterprise – financials,
human resources module, sales module and supply VII. Conclusion
chain ERP module. The top five CSPs in IaaS,PaaS and SaaS sharing
e. Oracle: This serving about 400,000 customers 76.8%,63.4% and 53.3% market respectively. Amazon
and focusing on sell of engineered systems rather Web Service (AWS) on top in IaaS(47.8%) as well as in
than commodity hardware. The oracle has strong PaaS(34%) while in SaaS Microsoft is on top with 17%
presence for public as well as retail sectors world market share.
wide & provides lots of power in marketing CRM, It is also observed that in IaaS, Ali-Baba is fastest
ERP and HCM and other ERP modules [14]. growing company with rate of 92% followed by Microsoft-
The market share and growth of above CSPs as SaaS Azure and Google approx 60% growth in 2018-19, while
during 2018-19 as provided by Gartner is tabulated in table in PaaS Google is fastest growing with approx 58% of rate
6 and a corresponding π chart is also provided for clarity followed by Microsoft with 47.8%.
Table 6: Top 5 CSPs in Platform as a Service (SaaS) In SaaS fastest growth(34%) is noticed in Microsoft
followed by Adobe and Oracle about 29% in 2018-19.It
also noticed about 47% market now sharing by other than
Others (Google,
Name of CSPs

workday etc.)

top 5 companies and top 5 whose growth noticed very fast

Sales force

IBM,CIC,
Microsoft

are KnowBe-4(178%), LastPass(132%), ProofPrint(122%)

Adobe

Oracle

JamF(120%) and Zoom(107%) during 2018-19.

SAP

In terms of expenditure SaaS is largest market but the

Market Share (%) 17 12 10 8.3 6 46.7 growing rate of IaaS is very fast it seen approximately 27.54
growths in 2018-19.This indicate that IT organizations are
Growth %
34 21 29 NA 29 NA more investing in Infrastructure as a Service (IaaS) which is
(2018-19)
one of the major cloud computing technology.
Source: https://www.gartner.com/
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 Cloud Computing: Analysis of Top 5 CSPs in SaaS, PaaS and IaaS Platforms

References [8] https://www.gartner.com/, Accessed 01 January, 2020

[9] https://www.okta.com/, Accessed 12 January, 2020
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