International Journal of Scientific Research in Engineering and Management (IJSREM)

Volume: 08 Issue: 09 | Sept - 2024 SJIF Rating: 8.448 ISSN: 2582-3930

Scheduling Appointment for Patients’ Using PHP

Dr.Anandan K1 , Karthikeyan M2

1Assistant Professor (SG), Department of Computer Applications, Nehru college ofManagement, Coimbatore,
Tamilnadu, India.

2II MCA student, Department of Computer Applications, Nehru college of Management,Coimbatore, Tamilnadu,
India.

ABSTRACT: The conventional approach to seeing a specialist would involve going directly to the clinic, making
an appointment, and waiting in line to see a specialist. This would require more time and effort from the
patient.This web-based application would provide a way to schedule a doctor's appointment online via a
website.There will be 2 panels which is user and doctor/admin where the user can book their appointments and
the doctor/admin can manage their availability timings,updating the booked appointments and view their
scheduled patients.It is likely that doing this would help doctors and patients better manage their time.This paper
discusses the creation of a system that increases physician and patient satisfaction. This article describes the
architecture of a patient appointment scheduler system that uses MYSQL for the backend, Ajax framework, PHP,
and HTML, CSS, and javascript for the frontend.

Keywords: Patient, Time, system.

availability of resources we can possibly give a
1. INTRODUCTION solution for the patients to consult a specialist
without the waiting time. In this article we are
Health is a most important aspect in peoples covering how its going to be developed and
life which requires health cares to keep up implemented. There will be 2 panels in this web
with their health good.If something occurs application which will be 1) user side(which is
with their health they need to consult a patient) 2) doctor/Admin. In user side the user
specialist to get it clear,but to consult a doctor can book the appointment by entering the
they need to make an appointment which details that has been required and they can
requires time. Traditionally if someone needs book on their desired time based on the
to consult a specialist they need to go availability of the specialist. On the other hand
directly by the healthcare and have to wait the doctor/admin can view their update their
in the queue(if present) and the book the status like accepted or canceled regarding the
appointment and have to wait for their turn booking and can view their appointments in the
to consult.This requirespeople time calender view with listed appointments on the
and energy which is precious nowadays. particular date which will be very beneficial to
Considering thegrowth of the technology remember and manage their
and the

© 2024, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM37638 | Page 1

 International Journal of Scientific Research in Engineering and Management (IJSREM)
Volume: 08 Issue: 09 | Sept - 2024 SJIF Rating: 8.448 ISSN: 2582-3930

schedules. And they can also update their They saw the benefits that the new appointment
availability timings so that the user can book system has such as time saving,less crowds in
accordingly. This basic modules can be highly the healthcareetc…(Al-Haqwi et al.2007).
enough for a healthcare to improve their
service to the patients. The doctor can login 2.3 Managing patients’ appointment
the site using id and password. So this would system
improve the efficiency of the healthcare and
the user can be able to consult a doctor The advantages of implementing the system
based on their desired schedule without being would be highly beneficial for the people who
present at the healthcare and waiting to involved in the scheduling process, as the
consult a doctor. doctors/admins can manage their tasks efficient
and more precise, on the other hand the
2. LITERATURE REVIEW users/patients have the ability to schedule their
reservations more easily and fast(akinode et
2.1 Waiting Time al.2017).

Waiting times for elective care have been Managing patient appointment system is a web
considered a serious issue in many healthcare based application which will be helpful to
systems since it acts as a barrier to efficient maintain and reduce the time to consult a
patient flows. The findings of the study also doctor in healthcare(dexter 1999). Most of the
shows that two factors have a effect on the healthcare lacks in implementing the
waiting time, which is treatment process and appointment system thus leads to larger waiting
the admission process(kumari et al.2018). time.

Waiting time is a file used to survey patient 2.4 Online booking system
fulfillment, administrative viability and value
in giving medical services to medical care The online booking system is a simple platform
purchasers. It is likewise viewed as a to use. By following its easy and
quantifiable boundary for really looking at the straightforward design, anybody who can be
proficiency of the clinic division and its able to use a web browser can quickly
experts for further developed help understands the bookings, update booking
conveyance(osundina et al.2017). details, cancel bookings, change personal
profiles, examine booking history.(Moindjie et
2.2 Patients’ appointment system al.2022)

This finding suggests that the hospital to The consistent mix of heterogeneous data
construct the appointment system, take networks into the Web and the creation of the
attention of patient flow and set scheduling of Internet as a dispersed interactive media
the capacity to increase the effective and application stage prompted the improvement of
efficiency outpatient department agreeable Web/web booking systems.(goecke
performance(mardiah etal.2013). 2020).

The most of the client and service providers

were supported the idea of introducing the 2.5 Existing appointment schemes
new appointment system instead of the
existing walk in system. Traditionally if someone needs to consult a
doctor,they directly go by the

© 2024, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM37638 | Page 2

 International Journal of Scientific Research in Engineering and Management (IJSREM)
Volume: 08 Issue: 09 | Sept - 2024 SJIF Rating: 8.448 ISSN: 2582-3930

hospital and wait in the queue to book the

appointment and then have to wait until their
turn to consult.

panaviwat et al.2014 proposed appointment

system which can efficiently manage patients
matching with nurses and doctors’ service. The
findings show that 30-minute appointment
intervals reduce
approximately 44% of average waiting time
while 60-minute appointment intervals reduce Figure 1. The architecture
approximately 37%. Priority, serving the
appointed patients firstly, focuses on 3.1 Use case diagram
minimizing the average waiting time for the
patient who booked an appointment comparing The use case diagram depicts the different
to FCFS priority in where the types of patients ways that a user might interact with a system
are not affected.

The assessment measurements were

assessed when the execution of the of the
online appointment scheduling system.Where
the patients information were completed at the
pre- and post- implementation phases and
shown significant positive effect on the
improvement of the three metrics means,
including Patient waiting time, No-show
rateand Physician punctuality(habibi et
al.2019).

3. SYSTEM ARCHITECTURE

The architecture is organized to permit clients

to utilize versatile PC framework, work station
framework, as internet browser to get to the
booking framework. In this three tier
architecture is used which includes user
interface,web server and database.

Figure 2. use case diagram for thissystem.

3.2 Flowchart

The system flowchart for the patient

appointment scheduler illustrates the sequential
orders and interaction

© 2024, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM37638 | Page 3

 International Journal of Scientific Research in Engineering and Management (IJSREM)
Volume: 08 Issue: 09 | Sept - 2024 SJIF Rating: 8.448 ISSN: 2582-3930

between the web application. Beginning with schedule appointment option to schedule their
the patient appointment booking then waits appointment. Then the user has to fill all the
for the doctors status if accepted or canceled details required to book like
and then visiting the healthcare. name,email,contact,appointment date etc... On
the other hand the doctor/admin side has several
options includes 1)login with their id password
2)Dashboard which displays the calender model
that has a appointment list on the date that has
been booked. 3)Schedule setting where the
doctor can update their weekly available days
and also the availability time on that day as
forenoon and afternoon. 4)Appointment list in
which the doctor can view the appointments
that has been made and make action whether the
appointment has been confirmed or
canceled.After updating the status the user will
get an email about their status and the timings
to be present at the healthcare.

Figure 3. Flow chart for this system

3.3 Database design

The database design for the patient

appointment scheduler involves structuring the
database to store the data efficiently and
managing them in a secure way. It includes
patient table to store the patient list,
appointment table to store the appointments
that has been made and the schedule settings
table to store the time and others. The design
ensures the data integrity,provides seamless
queries and support the system’s overall
functionality.

4. PROPOSED SYSTEM
Figure 4. Proposed system
The proposed system includes two panels
This system provides a smart and easy way to
namely user panel and the doctor/admin
book the appointment without directly visiting
panel. The user has to open the website to use
the hospital. This web
it. The user has to open the website and has
to select the

© 2024, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM37638 | Page 4

 International Journal of Scientific Research in Engineering and Management (IJSREM)
Volume: 08 Issue: 09 | Sept - 2024 SJIF Rating: 8.448 ISSN: 2582-3930

application overcomes the issue of waiting

times over the healthcare and can manage the The figure 6 shows the dashboard where the
bookings on their desired schedule. It will be doctors can view their appointments in the
user friendly, also the doctors can easily access model of the calender which has the
and work in the website because it doesn’t have appointments listed on the dates.This will be
any complicated interface. This web on the doctor side once they login with their
application has been made using the html,css,js id and password. This will be highly
to design interface and uses mysql to store data beneficial for the doctors to not miss any
in database and php is used to interact with the appointments.
database and to make the web application fully
functional.

5. RESULTS AND DISCUSSION

The system that has been developed will be

understandable with the help of the figures that
has been given below.

Figure 7. Schedule settings

The figure 7 shows the schedule settings

where the doctor can update their schedule
settings i.e. the timings and day when the
doctor is available to consult the patients’.
With this they can update the schedule
settings so that that will show effect on user
Figure 5. user portal portal so that they cannot book on the wrong
date wherethe doctor is not availabe.
The figure 5 shows the user portal where the
users can book the appointment to consult the
doctor with the option of schedule appointment
here button. After pressing that he/she has to fill
in all the details asked to book and then finally
submit the appointment.

Figure 8. Appointments

Figure 8 shows the appointment page where

the doctors can be able to manage their
appointments or to accept or cancel the
appointments that has been made by the
Figure 6. Dashboard on doctor portal patients’.

So,by this we can manage and book

appointments at ease. This would be a

© 2024, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM37638 | Page 5

 International Journal of Scientific Research in Engineering and Management (IJSREM)
Volume: 08 Issue: 09 | Sept - 2024 SJIF Rating: 8.448 ISSN: 2582-3930

lot helpful for the healthcares to improve their public hospital. Human Resource Management
efficiency. Research, 3(1), 27-33.

6. CONCLUSION 4. Moindjie, H., Camara, K., & Taqi, G.

M. (2022). Online Booking System
By the development of this web based patient (Doctoral dissertation, Department of
appointment scheduling system the patients Computer Science and Engineering (CSE),
can schedule their appointments with the Islamic University of Technology (IUT), Board
doctor at ease. This system is designed to Bazar, Gazipur-1704, Bangladesh).
overcome some challenges faced by the
patients and the doctors in healthcare. This
overcomes the main disadvantage of 5. Goecke, R. (2020). The evolution of
traditional appointment system which is online booking systems. Handbook of e-
waiting time, the patients doesn’t have to Tourism, 1-25.
wait in the hospital they can directly go by the
time they have scheduled. It provides a simple 6. Akinode, J. L., & Oloruntoba, S. A.
and easily accessible platform to operate and (2017). Design and implementation of a patient
access for both the users and the doctors appointment and scheduling system.
because it doesn’t need any computer Department of Computer Science, Federal
knowledgeto operate the platform. Polytechnic Ilaro Nigeria.
The patients can schedule on their desired time
based on the availability of doctors which the
doctors can update on their side by login their 7. Al-Haqwi, A. I., & Al-Shehri, A. M.
id’s makes it less complicated by not (2007). Appointment system in primary care:
collapsing the time without any notice. The opinion of consumers and providers. Journal of
doctors can also view their schedules on the Family and Community Medicine, 14(3), 99-
dashboard which has a calender model that 102.
displays the appointments that has been made
on the dates on the calender which will be 8. Panaviwat, C., Lohasiriwat, H., &
highly beneficial for the doctors to not to Tharmmaphornphilas, W. (2014, June).
forget their appointments and can manage Designing an appointment.
their personal schedules according to that. By
this we can make the healthcare more efficient
in making their service moresatiable.
This article can be useful for those who can
make more advanced options for the
healthcare by implementing the upcoming
technologies in the future.

7. REFERENCES

1. Kumari, N., & Patyal, S. (2018). Waiting

time: Perception of demographic groups.
International Journal on Customer Relations,
6(1),6-10.

2. Osundina, K. S., & Opeke, R. O. (2017).

Patients’ waiting time: Indices for measuring
hospital effectiveness. International Journal of
Advanced Academic Research| Social &
ManagementSciences, 3(10), 2488-9849.

3. Mardiah, F. P., & Basri, M. H. (2013).

The analysis of appointment system to reduce
outpatient waiting time at Indonesia’s

© 2024, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM37638 | Page 6

 International Journal of Scientific Research in Engineering and Management (IJSREM)
Volume: 08 Issue: 09 | Sept - 2024 SJIF Rating: 8.448 ISSN: 2582-3930

© 2024, IJSREM | www.ijsrem.com DOI: 10.55041/IJSREM37638 | Page 7