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100 Cụm Từ Viết Mail Thông Dụng - Chuyện Của BA

The document provides a comprehensive guide on useful phrases and vocabulary for writing business emails, including formal and informal salutations, openings, and closings. It also covers specific email subjects such as making requests, offering help, giving good or bad news, and changing arrangements. Additionally, a checklist is included to ensure effective email communication.

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nguyenthuthao1214
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12 views4 pages

100 Cụm Từ Viết Mail Thông Dụng - Chuyện Của BA

The document provides a comprehensive guide on useful phrases and vocabulary for writing business emails, including formal and informal salutations, openings, and closings. It also covers specific email subjects such as making requests, offering help, giving good or bad news, and changing arrangements. Additionally, a checklist is included to ensure effective email communication.

Uploaded by

nguyenthuthao1214
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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USEFUL PHRASES AND VOCABULARY

FOR WRITING BUSINESS EMAIL

Salutation Formal
Dear Mr. Paul
Dear Mia
Dear all

Informal
Hi Mia
Hi everyone
Ladies and Gentlemen

Opening I’m just writing to …


Just a (quick) note to …
Just a short email to …

Adding a reason
inform you that
clarify …
confirm …
follow up on …
let you know about …
answer your question about …
ask a few questions about …
to enquire about
thank you for …
update you on the status of …

E.g. Just a short note to confirm the new requirements


we had from the planning session today.

Creative & Informal


FYI: This is to let you know …
Here’s the low-down on …
FYI …

Referring to Thanks for your email …


previous Thank you for your letter ....
contact In reply to your request, ...
Thank you for your letter/email/reply regarding ...
With reference to our Skype conversation/call/meeting
(earlier this week), …
Further to our meeting (this morning), …

I would just like to confirm the main points we


discussed on (Thursday).
It was a pleasure meeting you at (Pycogroup)
(yesterday).
Just wondering how you’re going with the …
Collected and Edited by Chuyen Cua BA: https://www.facebook.com/tamsuBA
1
Just wondering if you have any updates …
Just wondering if you received …
File I’ve attached …
attachments Please find attached/enclosed …
I’m attaching/enclosing …
You’ll find attached/enclosed …

To be specific
I’m sending you a Q&A list/demo script/proposal as an
attachment.
Ending Thank you for your help.
Thank you for your assistance.
Have a nice day.
Have a nice weekend.

Formal
I look forward to hearing from you.
I look forward to your reply.

Looking forward to hearing from you.


Looking forward to receiving your comments.
An early reply would be appreciated.
Do not hesitate to contact me if you need any
assistance.

Informal
Hope this helps.
Hope to hear from you soon.
Let me know if you need anything else.
Let me know if I can help you further.

Closing Formal
Yours faithfully
Sincerely
Yours sincerely

Less formal
Regards
Kind/Best/Warm regards
Many thanks

Informal
See you soon
Take care
All the best
Bye for now

Collected and Edited by Chuyen Cua BA:


https://www.facebook.com/tamsuBA
2
References:
http://www.learn-english-today.com/business-english/business-letters2.html
http://www.fluentu.com/blog/business-english/business-english-email-writing/

LANGUAGE GUIDE FOR SPECIFIC EMAIL


SUBJECTS
Making a We would appreciate it if you would ...
request I would be grateful if you could ...
Could you please send me ...

Could you possibly tell us/let us have ...


In addition, I would like to receive ...
It would be helpful if you could send us ...
I am interested in obtaining/receiving ...
I would appreciate your immediate attention to this
matter.
Please let me know what action you propose to take.

Can you send ... to me by Friday, please?


Please get/keep in touch.
Keep me posted.

Offering help Would you like us to ...


We would be happy to ...
We are quite willing to ...
Our team would be pleased to ...
Let me know if I can help you further.
●
Giving good We are pleased to announce that ...
news I am delighted to inform you that ...
You will be pleased to learn that ...
●
Giving bad We regret to inform you that ...
news I'm afraid it would not be possible to ...
Unfortunately, we cannot / we are unable to ...
After careful consideration we have decided (not) to ...

Complaining I am writing to express my dissatisfaction with ...


I am writing to complain about ...
Please note that (something) we ordered/asked
for/requested on (date) have not yet arrived.
I’m afraid that …
● I was disappointed to find/hear…

Changing ● I’m sorry but I can’t do/make Tuesday …


arrangements ● This is to let you know that I’ve had to put
off/postpone …
● I’m writing to call off/cancel …
● I’m afraid I can’t make/manage Wednesday. How

Collected and Edited by Chuyen Cua BA:


https://www.facebook.com/tamsuBA
3
about Friday instead?

Apology We are sorry for the delay in replying to ...


I regret any inconvenience caused (by) ...
I would like to apologise for the delay/inconvenience
Once again, please accept my apologies for ...

Bonus - Email Checklist

⬜ Does your subject line explain what’s in the email?


⬜ Does your email start with a salutation?
⬜ Have you explained why you’re writing in the first sentence?
⬜ Have you written short paragraphs that are spaced apart and easy
to read?
⬜ Have you mentioned your attachments?
⬜ Are any requests you made clear?
⬜ Does your email end with a simple closing?
⬜ Did you answer ‘Yes’ to everything?

References:
http://www.learn-english-today.com/business-english/business-
letters2.html
http://www.fluentu.com/blog/business-english/business-english-email-
writing/

Follow Chuyện của BA


👉 Facebook https://www.facebook.com/tamsuBA/
👉 Blog http://duykhang.com/category/business-analyst

Collected and Edited by Chuyen Cua BA:


https://www.facebook.com/tamsuBA
4

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