ABSTRACT

The Computer Sales and Service System is a Python-MySQL based project designed
to streamline the management of computer products and services in a sales
environment. The system automates various processes such as maintaining customer
details, product inventory, billing, and service requests in a structured and efficient
manner.

The project leverages Python as the front-end language, providing a simple yet
interactive interface for users to perform operations like adding new products,
updating existing records, processing sales, and managing service requests. The
MySQL database serves as the back-end, securely storing all essential data such as
customer details, product stock, service logs, and billing information.
This system is designed to reduce manual errors, speed up operations, and enhance the
overall efficiency of a computer sales and service business. It provides an easy-to-use
platform for both small and medium-sized businesses, helping them manage day-to-
day activities effectively.

Key Features:
 Customer Management
 Product Inventory Management
 Sales and Billing
 Service Request Handling
 Easy Data Retrieval and Reporting

Overall, this project demonstrates the practical application of Python programming

integrated with MySQL database to build a functional and real-world business
solution.

1
 SYSTEM CONFIGURATIONS

The system configuration for the Online Mobile Shopping website consists of the
following components:
Hardware Requirements

Web Server

A web server that hosts the website and handles the HTTP requests from the
clients. The web server is configured to run Python with Django framework,
which implements the web application logic and interacts with the database.
The web server also serves the static files, such as HTML, CSS, and JavaScript,
that compose the front-end interface of the website.
Database Server

A database server that stores and manages the data related to the products,
customers, orders, and other entities. The database server uses MySQL, a
relational database management system that supports transactions, indexing, and
querying. The database server communicates with the web server through a
secure connection and provides the data needed for the website's functionality.
The system configuration is designed to ensure that the website operates
smoothly and securely, while providing a high-quality service to the customers
and administrators. The system configuration also supports the scalability and
maintainability of the website, allowing for easy updates and enhancements as
the website grows and evolves.
Software Requirements

Windows as Operating System

The website will be hosted on a server running Windows as the operating system,
ensuring compatibility and stability for the web application's operations.
MySQL as Database

MySQL will serve as the database management system, providing a robust and
reliable platform for storing and querying the website's data.

2
HTML as Scripting Language

HTML will be utilized as the scripting language to structure the front-end of the
website, creating an intuitive and engaging user interface.
Python as Programming Language

Python will be the programming language of choice for the back-end

development, working in tandem with the Django framework to handle server-
side logic.
PyCharm as IDE

PyCharm will be the integrated development environment used for writing and
testing the website's code, offering a comprehensive suite of tools for
developers.
Other Security Measures

Additional security measures will be implemented, including but not limited to

secure communication protocols and data encryption, to protect the website and
its users from potential threats.
This configuration ensures that the website is not only user-friendly and feature-
rich but also secure and scalable, ready to meet the demands of online shoppers
and administrators alike.

3
 INTRODUCTION TO PYTHON

Python is a high-level, general-purpose programming language that is widely used

across various fields, including web development, software development, data science,
machine learning, artificial intelligence, automation, and much more. Python was
created in the late 1980s by Guido van Rossum and was first released in 1991. It was
designed with a focus on code readability and simplicity, which is why its syntax often
resembles plain English. This makes Python an ideal choice for beginners and
professionals alike. Since its release, Python has undergone continuous improvements
and is now one of the most popular programming languages in the world.

Python is an interpreted language, meaning that code written in Python is executed

line-by-line by an interpreter, rather than being compiled into machine language all at
once. This feature helps in easy debugging and rapid development. Additionally,
Python supports multiple programming paradigms such as procedural programming,
object-oriented programming (OOP), and even functional programming. This
flexibility makes it a highly versatile language, capable of handling both small scripts
and large-scale enterprise applications.

Another remarkable aspect of Python is its open-source nature. The language is

maintained by a vast community of developers worldwide who contribute to its growth
by creating libraries, frameworks, and tools. The open-source license allows anyone to
use, modify, and distribute Python freely. Python has a vast standard library that
includes modules for file handling, web services, mathematical computations, data
manipulation, and much more, which saves developers significant time and effort.

In conclusion, Python is a powerful, versatile, and beginner-friendly programming

language that plays a crucial role in modern software development. Whether it is
developing a simple desktop application or creating an advanced machine learning
model, Python provides the tools, libraries, and flexibility needed to build robust
solutions. The Computer Sales and Service System project uses Python as the front-
end because of these advantages, ensuring a smooth, efficient, and user-friendly
experience for the end users.

4
 APPLICATIONS OF PYTHON

Python is a highly versatile and powerful programming language that is widely

used across various industries and applications due to its simplicity, readability,
and extensive library support. It is particularly renowned for its role in web
development, where frameworks such as Django and Flask allow developers to
build robust, scalable, and secure web applications efficiently.
One of the key applications of Python is in data science and machine learning.
Python's rich ecosystem of libraries, including NumPy, pandas, scikit-learn, and
TensorFlow, enables data scientists and analysts to perform complex data
manipulation, statistical analysis, and predictive modelling with ease.
In the realm of education, Python's straightforward syntax and readability make
it an excellent choice for teaching programming concepts to beginners. Many
educational institutions and online platforms use Python as the introductory
language for computer science courses, helping students grasp fundamental
programming principles and develop problem-solving skills.
Python's application extends to the field of artificial intelligence (AI) and
robotics as well. Its integration with AI libraries and frameworks allows
developers to create intelligent systems that can perform tasks such as natural
language processing, image recognition, and autonomous control. Python's role
in robotics includes programming robotic movements, sensor integration, and
communication between various robotic components.
In summary, Python's versatility, ease of use, and extensive library support
make it a preferred choice for a wide range of applications, from web
development and data science to automation, software development, education,
and AI. Its continued evolution and widespread adoption ensure that Python will
remain a cornerstone of modern programming for years to come.

5
 INTRODUCTION TO MYSQL

MySQL is an open-source relational database management system (RDBMS)

that is widely used in web applications to store and manage data. It is known for
its reliability, performance, and ease of use. MySQL was originally developed
by MySQL AB, a Swedish company. The project's source code was released
under the GNU General Public License, and it quickly became popular in the
open- source community.
MySQL uses a client-server model and a structured query language (SQL) for
database access. It supports various data types, including numeric, date and
time, string, and spatial types. MySQL is also known for its scalability, allowing
it to handle large amounts of data and high numbers of concurrent users with
ease.
Security in MySQL includes a privilege and password system that is very
flexible and secure and that allows host-based verification. MySQL also offers
SSL support for encrypted connections and the ability to force all user
connections to go through SSL.
The development and maintenance of MySQL are now overseen by Oracle
Corporation, which acquired Sun Microsystems, the company that previously
owned MySQL AB, in 2010. Despite this, MySQL remains open source and is
available as free software under the terms of the GNU General Public License,
as well as under a variety of proprietary agreements.
MySQL has stood the test of time and continues to be a cornerstone of modern
database management, powering a significant portion of the internet and serving
as the backbone for countless applications. Its continued development and
widespread use are a testament to its robustness, versatility, and performance.

6
 KEY FEATURES OF MYSQL

MySQL is a powerful relational database management system (RDBMS)

suited for modern web applications and enterprise solutions. Here are some
key features:
High Performance
MySQL's architecture delivers excellent performance and scalability,
efficiently handling large datasets and high traffic loads for both small and
large applications.
Scalability
MySQL scales both vertically and horizontally, supporting large databases
and managing increased transactions without compromising performance,
making it ideal for growing businesses.
Robust Security
MySQL offers comprehensive security features, including fine-grained
access control, host-based verification, and SSL support, ensuring encrypted
and secure data transmission.
Flexibility
MySQL supports a wide range of data types, including numeric, date and
time, string, and spatial types, allowing developers to design databases for
specific needs.
Open Source and Community Support
MySQL is open source under the GNU General Public License, allowing free use,
modification, and distribution.
Ease of Use
MySQL is known for its user-friendly interface. The relational model and
SQL make it accessible to both novice and experienced developers. Tools
like MySQL Workbench simplify complex database tasks.

7
 PROJECT INTRODUCTION

Introduction
In today’s fast-paced digital world, computers play a vital role in almost
every aspect of life. From personal use to industrial operations, businesses,
and educational institutions, computers are everywhere. As the number of
computers grows, so does the need for proper sales management and service
maintenance. The Computer Sales and Service System is designed to
address this need by providing a comprehensive software solution that
simplifies the process of managing computer sales, customer details, and
service records.
This project combines the power of Python (frontend) and MySQL
(backend) to create a user-friendly application that can handle a wide range
of tasks — from adding customer details, generating invoices, tracking
service status, to managing sales records. The system is designed to help
computer shops, service centers, and small businesses streamline their
operations efficiently.

Why This Project?

The idea for the Computer Sales and Service System arose from the real-
world problem of manual record-keeping in computer stores and service
centers. Often, these records are stored in paper-based files or spreadsheets,
which are prone to errors, data loss, and inefficiencies. Tracking customer
purchases, service history, and pending repairs becomes difficult, leading to
poor customer service and delays.
This project aims to digitize the entire process by providing an integrated
software solution that manages sales, services, and customer records in a
single platform. The system reduces human error, saves time, and ensures
that critical information is available at the click of a button.

Key Features of the System

The Computer Sales and Service System has been designed with several key
features in mind:
1. Customer Management: The system allows the entry and
management of customer details such as name, address, contact
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 number, and purchase/service history.
2. Product Management: The store can add, update, and remove details
of products such as computers, accessories, and spare parts.
Information like model number, price, and stock availability can be
maintained.
3. Sales Handling: The system generates invoices for sales transactions,
maintains records of purchases, and tracks payment status.
4. Service Tracking: The application helps in recording service
requests, service status (e.g., pending, completed), charges, and
expected delivery dates.
5. Search and Filter Options: Users can search for specific customers,
products, or service requests using filters, making it easy to access
required information quickly.
6. Reports Generation: The system can generate reports for sales data,
pending services, and customer transactions, which is useful for
decision-making and performance analysis.

Tools and Technologies Used

This project leverages the strengths of two popular technologies:
 Frontend (User Interface): Developed using Python, with a
graphical user interface (GUI) created using the Tkinter library.
Tkinter provides easy-to-use widgets like buttons, labels, text fields,
and tables, enabling a smooth interaction between the user and the
system.
 Backend (Database): The system uses MySQL for storing all data
such as customer details, sales records, and service history. MySQL
ensures data integrity, supports multiple users, and enables fast
retrieval of information.
This combination of Python and MySQL allows for a seamless integration
between the frontend interface and the backend database, ensuring that data
entered by users is safely stored and can be retrieved or modified as needed.

In summary, the Computer Sales and Service System is a well-structured

solution that addresses the challenges faced by computer sales and service
businesses. By using Python for the frontend and MySQL for the backend,
9
the system provides a reliable, efficient, and user-friendly interface for
managing sales, customer records, and service history. This project not only
simplifies business operations but also enhances customer satisfaction by
providing faster and more accurate service.

10
 SCOPE OF THE PROJECT

Understanding the Scope

The scope of a project defines the boundaries, objectives, and features that
the system will cover. For the Computer Sales and Service System, the
scope includes all the functions, processes, and services required to
efficiently manage a computer store’s sales, service requests, and customer
records. It specifies what the system is expected to do, who the users are,
and how it improves existing processes.
This project aims to provide a complete solution for small and medium-
sized computer shops, service centers, and businesses that sell and repair
computers and accessories. It streamlines the workflow, ensures data
security, and improves the accuracy and efficiency of daily operations. The
system focuses on ease of use, fast access to information, and error-free
management of sales and services.

Core Areas of the System

The scope of the Computer Sales and Service System is broad and designed
to cover multiple core areas, including:
1. Customer Data Management:
 Storing customer details such as name, contact number, email,
and address.
 Maintaining the history of customer purchases and service
requests.
 Providing search and filter options to quickly retrieve specific
customer information.

2. Sales Handling:
 Recording sales transactions for computers, accessories, and
spare parts.
 Generating sales invoices with details such as product name,
quantity, price, and total bill.
 Keeping track of sales records for future reference and
reporting.

3. Product and Inventory Management:

11
  Managing details of products like computers, monitors,
keyboards, and spare parts.
 Tracking stock levels to prevent over-selling or understocking.
 Updating stock status automatically after each sale.

4. Service Management:
 Recording service requests, including issues reported by the
customer.
 Assigning technicians and updating service status (e.g.,
pending, in progress, completed).
 Recording service charges and delivery timelines.

5. Report Generation:
 Generating detailed reports for sales transactions, services
performed, and customer history.
 Providing summaries that help in decision-making and business
analysis.

Inclusions in the Scope

The project includes the following features and modules:

User Interface (Frontend):

 Built using Python's Tkinter module for a graphical user interface.

 Easy navigation with buttons, forms, and menu options.
 Fields for customer details, product entries, and service records.

Backend Database (MySQL):

 A well-structured relational database to store all necessary

information.
 Tables for customers, products, sales, services, and reports.
 Data retrieval, updates, and deletion functions integrated with the
Python frontend.

Core Functionalities:

12
  Add, modify, or delete customer details.
 Add, update, or remove product information.
 Record and generate sales invoices.
 Manage service requests and update service status.
 Generate reports for sales and services.

Error Handling and Validation:

 The system checks for empty fields, invalid entries, and duplicate
records.
 Displays error messages for incorrect inputs to maintain data
accuracy.

Data Storage and Security:

 Uses MySQL’s secure storage features to ensure data integrity.

 Ensures data can only be accessed by authorized users (future
enhancement scope).

Future Scope and Enhancements

The future scope of the project includes adding advanced features such as:
 User Authentication and Roles (admin, staff, technician) for improved
security.
 Cloud Database Integration for remote access to data.
 Online Customer Portal where customers can track service requests or
make purchases.
 Automated Notifications via email or SMS for invoices, service
updates, and promotions.
 Data Visualization Tools for generating charts and insights.
 Mobile App Support for on-the-go access.
 AI-powered Customer Support for faster service handling.
 These enhancements can make the system more powerful, scalable,
and suitable for larger businesses.

13
 OBJECTIVE OF THE PROJECT
Introduction to Objectives
Every project is developed with a clear objective—a specific goal that
guides its development, design, and functionality. For the Computer Sales
and Service System, the primary objective is to create an efficient, user-
friendly, and reliable system to manage the daily activities of a computer
store, including sales of computers and accessories, service requests, and
customer data.

The objectives are focused on solving the real-life challenges faced by

computer shops and service centers, such as manual errors, slow processes,
data mismanagement, and time-consuming paperwork. This project aims to
provide a simple yet powerful solution to these problems using Python
(frontend) and MySQL (backend) technologies.

Main Objectives of the Project

 Automating Sales and Service Operations

One of the core objectives is to automate the workflow of a computer shop

or service center. This includes:

 Recording customer details like name, phone number, and address.

 Registering sales transactions for products such as computers,

accessories, and spare parts.

 Managing service requests by recording issues, assigning

technicians, and updating service status.

 Reducing paperwork and improving data accuracy by storing

information in a digital format.

 Providing a User-Friendly Interface

The system is designed with a simple, intuitive interface using Python's

Tkinter module. The objective is to make it easy for non-technical users
(shop owners, sales staff, technicians) to:

 Navigate the system through buttons, menus, and forms.

 Enter, modify, or delete data without requiring advanced computer

14
 knowledge.

 View sales, services, and customer records at a glance.

 Ensuring Data Accuracy and Integrity

Manual records are prone to errors and misplacement. The objective of the
system is to reduce human errors by:

 Validating data entries (e.g., ensuring no empty fields or invalid

numbers).

 Storing data securely in the MySQL database.

 Preventing duplication of customer or product entries.

 Providing error messages and alerts for incorrect inputs.

 Efficient Inventory and Stock Management

Another major objective is to manage the inventory of products and spare

parts efficiently. The system should:

 Keep track of available stock levels.

 Automatically update stock when a sale is made.

 Alert the user when stock is low (future enhancement possibility).

 Maintain a list of products with details like product name, price, and
quantity.

 Generating Sales and Service Reports

Reports play a vital role in analyzing business performance. Therefore, the

system's objective is to generate reports for:

 Daily, weekly, or monthly sales.

 Service requests completed and pending tasks.

 Customer purchase history for future marketing or promotions.

15
 MODULES
Introduction to Modules
In software development, a module is a distinct and self-contained part of a
system that performs a specific function. Breaking down the project into
modules helps in better understanding, designing, and implementing the
system. For the Computer Sales and Service System, the project is divided
into several modules, each responsible for handling different parts of the
overall functionality.

 Customer Management Module

 Add new customer details including name, contact information, and
address.

 Update existing customer records to keep information current.

 Search and view customer history, including past purchases and

service requests.

 Delete customer records if required.

 Product and Inventory Management Module

 Add new products such as computers, accessories, and spare parts
with their details (name, price, quantity).

 Update product information including price changes and stock levels.

 View the current stock status to monitor availability.

 Delete obsolete or discontinued products.

 Sales Management Module

 Recording sales transactions by selecting products, entering quantity,
and calculating the total price.

 Generating invoices or bills with detailed product lists, prices, taxes,

and the total amount payable.

 Updating inventory automatically after each sale to reflect reduced

stock.
16
  Tracking payment status and maintaining sales records for reporting.

 Service Management Module

 Log service requests by entering customer complaints and product
details.

 Assign technicians to specific service tasks.

 Track the status of each service request (pending, in progress,

completed).

 Record service charges and expected delivery dates.

 Update and close service jobs once completed.

 Report Generation Module

 Sales reports summarizing total sales over a day, week, or month.

 Service reports showing completed and pending jobs.

 Customer reports listing frequent customers or those with outstanding

services.

 Inventory reports highlighting low stock or fast-moving products.

 Login and Security Module (Future Scope)

 Allow user authentication with usernames and passwords.

 Provide role-based access control (e.g., admin, sales staff, technician).

 Secure sensitive data and prevent unauthorized access.

17
 SOURCE CODE

import mysql.connector as sql

conn=sql.connect(host="localhost",user="root",passwd="manager",database="t
est") if conn.is_connected():
print('successfully connected')
c1=conn.cursor()
c1.execute('use
test')
c1=conn.cursor()
print('')
print('')
print('COMPUTER SALES AND SERVICE SYSTEM')
print('')
print('')
print('1.to buy computer parts')
print('2.to ask for computer
service')
print('3.problem with our sales or service')
print('4.to see various comments and ratings on our
software') print('5.exit')
print('')
choice=int(input('enter your
choice:')) if choice==1:
print('')
print('COMPUTER SALES')

18
print('')
cust_name=str(input('please enter your name:'))
phno=int(input('please enter your phone number:'))
email=str(input('please enter your e-mail id:'))
address=str(input('please enter your address:')) part=str(input('please
enter the type of computer part you need:'))

insert="insert into 1_comp_sales values('"+cust_name+"',"+str(phno)

+",'"+email+"','"+address+"','"+part+"')" c1.execute(insert)
conn.commit()
print('')
print('RATING AND COMMENT')
rating=int(input('please enter the ratings out of 10 for our software :'))
comment=str(input('please comment on our software :'))
print('')
print('')
print('')
if rating<5:
print('sorry for our poor performance next time we will be good enough')
else:
print('thanks for rating us next time we will be even better')
insert1="insert into rating_comment values("+str(phno)
+",'"+address+"','"+email+"',"+str(rating)+",'"+comment+"')"
c1.execute(insert1)
conn.commit()
print('')
print('thank you dear customer',cust_name,'your computer part Will be
delivered to you shortly and you can pay cash to the delivery boy')

if choice==2:

19
print('')
print('COMPUTER SERVICE')
print('')
name=str(input('please enter your name:')) phno=int(input('please
enter your phone number:')) email=str(input('please enter your e-
mail id:')) address=str(input('please enter your residential
address:'))

service=str(input('please enter the service you want:'))

insert="insert into 1_comp_service values('"+name+"',"+str(phno)

+",'"+email+"','"+address+"','"+service+"')" c1.execute(insert)
conn.commit()
print('')
print('')
print('RATINGS AND COMMENT')
rating=int(input('please enter the ratings out of 10 :'))
comment=str(input('please comment on our software :'))
print('')
if rating<5:
print('sorry for our poor performance next time we will be good enough')
else:
print('thanks for rating us next time we will be even better')

insert1="insert into rating_comment values("+str(phno)

+",'"+email+"','"+address+"',"+str(rating)+",'"+comment+"')"
c1.execute(insert1)
conn.commit()
print('')
print('')

20
 print('thank you dear custmer',name,'the service you asked will be done to
your computer parts shortly and cash on delivery')
if choice==3:
print('')
print('PROBLEM WITH SOFTWARE')
print('')
print('')
print('1.problem with sales')
print('2.problem with service')
print('3.problem with dor delivary boy or service boy')
print('')
a=int(input('please enter your choice:')) print('')
if a==1:
cus_name=str(input('please enter your name:'))
phno1=int(input('please enter your phone no:'))
sa_name=str(input('please enter the name of the sales boy whom you
dealed with:'))

prob=str(input('please enter your problem:')) print('')

print('sorry for the problem sire/madam we will ensure that this does not
happen next time thank you')
insert2="insert into sales_prob
values('"+cus_name+"',"+str(phno1)+",'"+sa_name+"','"+prob+"')"
c1.execute(insert2)
conn.commit()
if a==2:
cus_name=str(input('please enter your name:'))
phno1=int(input('please enter your phone no:'))
se_name=str(input('please enter the name of the service boy you dealed
21
with:'))

22
prob=str(input('please enter the problem you face:')) print('')
print('sorry for the problem sire/madam we will ensure that this does not
happen next time . thank you')
insert2="insert into servive_prob
values('"+cus_name+"',"+str(phno1)+",'"+se_name+"','"+prob+"')"
c1.execute(insert2)
conn.commit

if a==3:
cus_name=str(input('please enter your name:'))
phno1=int(input('please enter your phone no:'))
name1=str(input('please enter the boys name:'))
prob=str(input('please enter the problem you have faced'))
insert2="insert into sb_prob
values('"+cus_name+"',"+str(phno1)+",'"+name1+"','"+prob+
"')" c1.execute(insert2)
conn.commit()
print('')
print('sorry for the promlem sire/madame we see to it that the boy gets
penalized severely.thank you')
if choice==4:
l="select * from rating_comment"
c1.execute(l)
a= c1.fetchone()

23
OUTPUT

24
25
26
27
 CONCLUSION
The Computer Sales and Service System project successfully demonstrates how
technology can simplify and streamline business operations in the field of computer
sales and servicing. By leveraging the power of Python for the frontend and MySQL for
the backend, the system enables easy management of customer details, product
inventory, sales records, and service requests, all in a single integrated platform. This
approach reduces manual work, minimizes errors, and improves the overall efficiency of
business operations.

The project not only enhanced my understanding of programming concepts such as GUI
design, database connectivity, and event handling, but also provided practical
experience in problem-solving and real-world application development. By working on
this project, I learned how to design user-friendly interfaces, write modular code, and
implement robust data storage solutions using SQL. These skills are highly valuable for
future projects and professional development in the field of computer science.

In conclusion, the Computer Sales and Service System is a practical and efficient
solution that addresses the core challenges of managing a computer sales and service
business. It has the potential to be further expanded and improved with features like
cloud integration, data visualization, and advanced reporting. Overall, this project
highlights the importance of technology in transforming small business operations and
making them more competitive in the modern digital age.

28
 BIBLIOGRAPHY

 Computer science With Python - Class XII By : Sumita Arora

 Computer science With Python - Class XII By : Preethi Arora
 https://www.w3resource.com/
 https://en.wikipedia.org/
 https://www.scribd.com/
 https://computertutor.in/
 https://www.geeksforgeeks.org/
 https://pyscript.net/
 https://www.python.org/

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