BUSINESS STUDIES

CHAPTER 2: PRINCIPLES OF MANAGEMENT

ASSIGNMENT

CASE STUDIES

Q1. Which study of Taylor aims at eliminating unnecessary movements to ensure timely completion of
work ?

(a) Method study

(b) Motion Study

( c ) fatigue Study

(d) Time Study

Q2. Stare Industries (India) Itd. provides training based on one of the scientific principles of
management to make the workers learn the best method of production which emphasis that each
employee in the organisation should be scientifically selected and the work assigned to the employees
should suit their physical, mental and intellactual Capabilities .

which scientific principle of management is followed in the organisation ?

(a) Development of each and every person to his or her greatest efficiency and prosperity

(b) Harmony, not discord.

(c) Science, not Rule of Thumb

(d) cooperation, not individualism.

Q3. He/ She keeps machines, materials, tools etc, ready for operations by concerned workers . Whose
work is described by this sentence under functional foremanship

(a) Instruction card clerk (c) Gang Boss. (b) Repair Boss (d) Route clerk

Q4. Through this principle of management, Henri Fayol guides the manager to exhibit exemplary
behaviour and advises that they should not fall into temptation of misusing their powers for personal
benefit at the cost of general interest of the organization. which principle of management is being
discussed in the above statement ?

(a) Remuneration of Employees

(b) centralisation and Decentralisation

(d) Subordination of general interest to Individual Interest .

Q5. Which of the following is not a Principle of management given by Taylor?

(a) Science, not rule of thumb

(b) Functional foremanship

(c) Cooperation, not Individualism

(d) Harmony, not discord.

Q6. Dinesh works as a head mechanic in M/s Apex Industries (machine assembling industry). He require
a number of tools while assembling the machine .Forgetting the tools, Ajay has to move frequently to
the tool room, which is situated away from the workplace .such frequent movements lead to wastage of
alot of time and no steps are taken by the factory manager to eliminate such unnecessary movements of
Dinesh and his co-workers

(I) Which technique of Taylor is overlooked by the factory manager ?

Q7. There are three departments, Arts, Science and Commerce in a college Dr. Sahil Budhiraja is the
head of all the three departments. He is an M.com, Ph.D. Dr. Rekha sood is the Principal of the college.
she always keeps this in mind that whatever message she has to convey the teachers should be routed
through the medium of head of the department .All teachers have also been instructed that they too
should communicate with the Principal through the medium of head of the department.Thus, there is
defined arrangement of communication in the college. Dr. Budhiraja is looking after three departments
of different nature college .He is not able to control them properly .A principal is also not satisfied with
his also performance. Identify and explain two principle of management mentioned in the above
paragraph. Quote the lines of the identified principle.

Q8. Beena a student of management, likes to relate what she Learnt in class to real life situations .She
observed many situation while watching educational programmes on T.V. that reminds her of concepts
of Scientific Management. In one such programme ,factories manufacturing parts for products like
automobiles, computers and mobile phones were being telecast
1) Name the technique of scientific Management that should be adhered to while manufacturing parts
for such- products.

Q9. 90% staff of "Work Well Itd" consists of male employees. The female employees are employed for
very basic jobd like receptionists etc .The management is of opinion that female employees Cannot
contribute at par with male employees. They pay much lesser salaries to female staff despite the fact
that they work for same number of hours.

a) Name the principle of management that is being violated here.

(b) State the values ignored by management of Work Well Ltd.. (Any two)

Q10. Mr. Mukesh used to manufacture shoes by employing labour who were eastly available. when his
son after completing his MBA joined the business, he analysed that if we use capital intensive method
by using a machine it will reduce the cost and quality of shoes will also improve.

I) which technique of scientific management is used by his son.

Q11. Flavours Itd. was engaged in the business of making handmade chocolates. Lately, the business
was expanding due to good quality and reasonable price. As the demand was increasing, Flavours ltd.
decided to exexplor bakery products as well. In order to make bakery products the Company directed its
workforce to work overtime but this resulted in multiple problems.

Due to increased pressure the efficiency declined and the workers had to take Orders from more than
superior. workers were overburdened and their health was also affected .Gradually the quality of
products begins to decline and market share also went down. The Company realized that they had
implemented changes without waiting for the required infrastructure.

Identify and explain the principles / technique of Taylor | Fayol referred to in the above para.

Q12. Kanpur leather Itd.' is the manufacturer of leather products. It is producing large on scale and its
organizational structure is functional. In the production department various foremen have been
employed. Each foreman has been made responsible for production planning, implementation and
control. This has led to situation. of Confusion and uncertainty. Suggest a technique of scientific
management to kanpur leather Utd. which may help it to effectively organize planning and its execution.

Q13. Sanchit, after completing his entrepreneurship Course from Sweden returned to India and started
a coffee shop ‘ Aroma Coffee Can’in s famous mall in Delhi. The speciality of the coffee shop was the
special aroma of coffee and a wide variety of flavors to choose from. Somehow, the business was
neither profitable and popular .Sanchit was keen to find out the reason He appointed Sandhya, an MBA
from a reputed college,as a Manager to find out the a Manager causes for the same.

Sandhya took feedback from the clients and found out that though they loved the special unique aroma
of coffee but were not happy with the long waiting time being taken to process the order. She analyzed
and found out there wew many unnecessary obstructions in between which could be eliminated
standard . She fixed a standatd time for processing the order. She also realized that there were some
flavors whose demand was not enough. So, the also decided to shop the sale of such flavors. As a result
within a short period Sandhya was able to attract the customers.

Identify and explain any two techniques of scientific management used by Sandhya to solve the
problem.

Q14. Every year meeting is organised in the lawn of the owner of the company. In this meeting the
owner of the company grants some funds for the benefit of the families of the employees. The
employees on the other hand never resist any change or put excessive demands. The general
environment in the company is very supportive to the employees. The employee turnover ratio is very
low.

which concept of management is discussed here? which principle of management. will be easily
followed here.