SIMATIC IPC547E ___________________

Preface

1
___________________
Overview

SIMATIC
___________________
Safety instructions 2
Installing and connecting the
___________________
device 3
Industrial PC
SIMATIC IPC547E
___________________
Commissioning the device 4

___________________
Expanded device functions 5
Operating Instructions

___________________
Expanding and assigning
parameters to the device 6

___________________
Device maintenance and
repair 7

___________________
Technical specifications 8

___________________
Technical support A

___________________
List of abbreviations B

03/2015
A5E32317120-AC
Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.

DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.

WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.

CAUTION
indicates that minor personal injury can result if proper precautions are not taken.

NOTICE
indicates that property damage can result if proper precautions are not taken.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will
be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to
property damage.
Qualified Personnel
The product/system described in this documentation may be operated only by personnel qualified for the specific
task in accordance with the relevant documentation, in particular its warning notices and safety instructions.
Qualified personnel are those who, based on their training and experience, are capable of identifying risks and
avoiding potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:

WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended
or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be complied with. The information in the relevant documentation must be observed.

Trademarks
All names identified by ® are registered trademarks of Siemens AG. The remaining trademarks in this publication
may be trademarks whose use by third parties for their own purposes could violate the rights of the owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software
described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the
information in this publication is reviewed regularly and any necessary corrections are included in subsequent
editions.

Siemens AG A5E32317120-AC Copyright © Siemens AG 2015.

Division Digital Factory Ⓟ 03/2015 Subject to change All rights reserved
Postfach 48 48
90026 NÜRNBERG
GERMANY
Preface

These operating instructions contain all the information you need for commissioning and
operation of the SIMATIC IPC547E.
It is intended both for programming and testing personnel who commission the device and
connect it with other units (automation systems, programming devices), as well as for service
and maintenance personnel who install add-ons or carry out fault/error analyses.

Basic knowledge required

A solid background in personal computers and Microsoft operating systems is required to
understand this manual. General knowledge in the field automation control engineering is
recommended.

Validity of the Operating Instructions

These operating instructions are valid for all supplied versions of the SIMATIC IPC547E.

Scope of this documentation

The documentation for the SIMATIC IPC547E includes the following sections:
● Product Information "Important notes on your device"
● Quick Install Guide SIMATIC IPC547E
● SIMATIC IPC547E operating instructions in English and German
The documentation is part of the "Documentation and Drivers" DVD supplied with the
product.
Refer to the corresponding user documentation for information and instructions on using
software.

Conventions
The terms "PC" or "device" are sometimes used in place of the product name
SIMATIC IPC547E in these operating instructions.

History
Currently released versions of these operating instructions:

Version Comments
09/2013 First edition
02/2014 Second edition, amendment: SIMATIC IPC547E with short enclosure
03/2015 Third edition, amendment: Windows Server 2012 R2

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 3
Preface

SIMATIC IPC547E
4 Operating Instructions, 03/2015, A5E32317120-AC
Table of contents

Preface ................................................................................................................................................... 3
1 Overview................................................................................................................................................. 9
1.1 Product description ................................................................................................................... 9
1.1.1 Scope of application................................................................................................................10
1.1.2 Highlights ................................................................................................................................10
1.2 Device configuration ...............................................................................................................14
1.2.1 Interfaces ................................................................................................................................16
1.2.2 Operator controls ....................................................................................................................18
1.2.3 Status displays ........................................................................................................................20
1.3 Accessories .............................................................................................................................22
2 Safety instructions ................................................................................................................................. 25
2.1 General safety instructions .....................................................................................................25
2.2 Notes on use ...........................................................................................................................30
3 Installing and connecting the device ...................................................................................................... 33
3.1 Preparing for installation .........................................................................................................33
3.1.1 Checking the delivery package ...............................................................................................33
3.1.2 Device identification data ........................................................................................................35
3.2 Mounting the device ................................................................................................................36
3.2.1 Installation guidelines..............................................................................................................36
3.2.2 Mounting location and position ...............................................................................................37
3.3 Connecting the device ............................................................................................................39
3.3.1 Connection information ...........................................................................................................39
3.3.2 Connection of equipotential bonding ......................................................................................41
3.3.3 Connecting the power supply .................................................................................................42
3.3.4 Connecting peripheral equipment ...........................................................................................45
3.3.5 Connecting the device to networks .........................................................................................46
3.3.6 Multi-monitoring ......................................................................................................................47
4 Commissioning the device .................................................................................................................... 49
4.1 General information on commissioning ..................................................................................49
4.2 Switching on the device ..........................................................................................................49
4.3 Automatic switching on of the device......................................................................................50
4.4 Notes on various device configurations ..................................................................................50
4.4.1 DVD burner drive ....................................................................................................................50
4.4.2 Hard disks in removable rack .................................................................................................51
4.4.3 System with two drives ...........................................................................................................53

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Table of contents

4.4.4 RAID systems ........................................................................................................................ 54

4.4.4.1 Manage RAID system ............................................................................................................ 54
4.4.4.2 RAID1 system ........................................................................................................................ 55
4.4.4.3 RAID5 system ........................................................................................................................ 55
4.4.4.4 RAID system with hot spare drive .......................................................................................... 55
4.5 Windows Action Center .......................................................................................................... 56
4.6 Switching off the device ......................................................................................................... 56
5 Expanded device functions ................................................................................................................... 59
5.1 Monitoring functions ............................................................................................................... 59
5.1.1 Temperature monitoring and temperature display ................................................................. 60
5.1.2 Fan monitoring ....................................................................................................................... 61
5.1.3 Watchdog (WD)...................................................................................................................... 61
5.1.4 Battery monitoring .................................................................................................................. 62
5.1.5 Drive monitoring ..................................................................................................................... 62
5.2 Trusted Platform Module (TPM) ............................................................................................. 64
6 Expanding and assigning parameters to the device ............................................................................... 65
6.1 Opening the front door ........................................................................................................... 65
6.2 Remove the fan cover ............................................................................................................ 66
6.3 Open the device ..................................................................................................................... 66
6.4 Memory expansion ................................................................................................................. 68
6.5 Installing expansion cards ...................................................................................................... 68
6.6 Drives ..................................................................................................................................... 69
6.6.1 Removing and installing the drive cage ................................................................................. 69
6.6.2 Removing and installing the hard disk drive from the removable drive bay .......................... 71
6.6.3 Removing and installing an internal hard disk ....................................................................... 74
6.6.4 Replacing a defective hard disk drive in the RAID system .................................................... 76
6.6.5 Installing a 5.25" front hard disk drive .................................................................................... 79
6.6.6 Removing and installing a DVD drive .................................................................................... 80
7 Device maintenance and repair ............................................................................................................. 83
7.1 Repair information .................................................................................................................. 83
7.2 Maintenance........................................................................................................................... 84
7.2.1 Maintenance intervals ............................................................................................................ 84
7.2.2 Replacing filters...................................................................................................................... 84
7.3 Manage onboard RAID system .............................................................................................. 85
7.3.1 Example for a RAID1 system during the boot phase of the system ...................................... 85
7.3.2 Example for a RAID5 system during the boot phase of the system ...................................... 86
7.3.3 RAID software ........................................................................................................................ 86
7.3.4 Checking the status of the RAID system ............................................................................... 87
7.3.5 Displaying a defective hard disk of a RAID system in the RAID software ............................. 87
7.3.6 Special feature: Replacing hard disk in the RAID system when switched off ....................... 88
7.3.7 Integrating a new hard disk drive in the RAID system ........................................................... 89
7.3.8 Integrating a hot spare hard disk drive in the RAID system .................................................. 91

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 Table of contents

7.4 Removing and installing hardware..........................................................................................92

7.4.1 Removing the device fan ........................................................................................................92
7.4.2 Replacing the backup battery .................................................................................................94
7.4.3 Removing the power supply ...................................................................................................95
7.4.4 Removing module of the redundant power supply .................................................................96
7.4.5 Removing the enclosure of the redundant power supply from the module ............................96
7.4.6 Removing the motherboard ....................................................................................................97
7.4.7 Replacing the processor .........................................................................................................99
7.5 Installing the software ...........................................................................................................101
7.5.1 Sources for installation of the operating system ...................................................................101
7.5.2 Updating the operating system .............................................................................................101
7.5.3 Installing drivers and software ..............................................................................................102
7.5.4 Installing Windows ................................................................................................................102
7.5.5 Setting up the language selection using the Multilanguage User Interface (MUI) ...............107
7.5.6 Restoring the delivery state ..................................................................................................109
7.5.7 Installing onboard RAID controller software .........................................................................111
7.5.8 Backing up data and changing partitions at a later time .......................................................111
8 Technical specifications ...................................................................................................................... 113
8.1 Certificates and approvals ....................................................................................................113
8.2 Directives and declarations ...................................................................................................115
8.2.1 CE marking ...........................................................................................................................115
8.2.2 ESD guideline .......................................................................................................................115
8.3 Dimension drawings..............................................................................................................118
8.3.1 Dimension drawing of the device ..........................................................................................118
8.3.2 Dimension drawing of the expansion cards ..........................................................................119
8.3.3 Dimension drawing of the telescope rails .............................................................................120
8.4 Technical specifications ........................................................................................................121
8.4.1 General technical specifications ...........................................................................................121
8.4.2 Current and power requirements ..........................................................................................127
8.4.3 AC power supply ...................................................................................................................128
8.4.4 AC power supply, redundant ................................................................................................129
8.4.5 Technical specifications of the telescopic rails .....................................................................129
8.5 Hardware description ............................................................................................................130
8.5.1 Motherboard ..........................................................................................................................130
8.5.2 System resources .................................................................................................................130
8.5.3 Interrupt assignment .............................................................................................................131
8.6 BIOS description ...................................................................................................................133
8.7 Active Management Technology (AMT) ...............................................................................134
8.7.1 AMT basics ...........................................................................................................................134
8.7.2 Overview of AMT ..................................................................................................................135
8.7.3 Activate AMT .........................................................................................................................135
8.7.4 Advanced settings .................................................................................................................136
8.7.5 Reset AMT with Unconfigure ME ..........................................................................................137
8.7.6 Determining the network address .........................................................................................137
8.7.7 Forcing user consent ............................................................................................................138
8.8 Assignment of expansion interface to the software in the TIA Portal (CP assignment) .......138

SIMATIC IPC547E
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Table of contents

A Technical support.................................................................................................................................139
A.1 Service and support ............................................................................................................. 139
A.2 Troubleshooting ................................................................................................................... 140
A.3 RAID system and device startup.......................................................................................... 141
A.4 Notes on the use of third-party modules .............................................................................. 143
B List of abbreviations .............................................................................................................................145
Glossary ..............................................................................................................................................149
Index ...................................................................................................................................................155

SIMATIC IPC547E
8 Operating Instructions, 03/2015, A5E32317120-AC
Overview 1
1.1 Product description

Note
Depending on the configuration ordered the features and illustrations described in this
manual may differ from the features of your device.

The SIMATIC IPC547E is a powerful industrial PC in 19" rack format design (4 HE). It is
perfectly suited for high-performance industrial PC applications.
● Maximum performance
● Attractive price

SIMATIC IPC547E (enclosure depth 446 mm)

SIMATIC IPC547E with short enclosure (enclosure depth 356 mm)

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 9
Overview
1.1 Product description

1.1.1 Scope of application

The SIMATIC IPC offers system integrators, cabinet designers, system engineers and
machine designers a 19" rack PC platform for high-performance applications and IT
applications on the control and cell level for:
● Process and visualization applications
● Industrial image processing
● Quality assurance and monitoring tasks
● Measurement, control and rule-based tasks
● Data acquisition and management
The SIMATIC IPC has CE certification for use in the industrial sector as well as in residential
and commercial areas and small businesses. In addition to the industrial applications,
therefore, it can also be used in building automation or in public facilities.

1.1.2 Highlights

Highlights

The latest PC technology

● State-of-the-art Intel® technology, 4th Generation Intel® Core™ i processors
● High performance and scalability
● Expansion card slots
2 × PCIe x16, 1 × PCIe x8, 4 × PCI
● Solid State Drive (SSD) included in scope of delivery

Industrial compatibility
● Dust protection
● Service-friendly
● CE certification for industrial and office use
● Transport safety for expansion cards
● Monitoring functions

Security of investment
● Guaranteed spare parts availability for at least 3 years

SIMATIC IPC547E
10 Operating Instructions, 03/2015, A5E32317120-AC
 Overview
1.1 Product description

High system availability

● SIMATIC PC DiagMonitor – PC diagnostics and message software via OPC/SNMP/LAN
● Preventative data backup with the SIMATIC IPC Image & Partition Creator
● RAID configurations: RAID controller onboard
● RAID1 – Disk mirroring on two drives, "hot swap" in connection with SATA removable
drive bays
● RAID5 – Striping with parity on three drives, "hot swap" in connection with SATA
removable drive bays
● Redundant power supply

Features

Note
Please take note of the version ordered
Depending on the configuration ordered the features and illustrations described in this
manual may differ from the features of your device.

Basic data

SIMATIC IPC547E SIMATIC IPC547E with short enclosure

Design • 19" rack, 4 HU • 19" rack, 4 HU
• Robust full metal case, lacquered outside • Robust full metal case, coated inside and
(optional) and coated inside outside
• Prepared for mounting telescopic rails • Prepared for mounting telescopic rails
• Can be installed in a horizontal and vertical • Can be installed in a horizontal position
position
• Tower setup with tower kit
• Lockable front door as access protection
Enclosure • Dust protection by means of overpressure ventilation using bearing seated front fan through filter
• Card retainers secure PC modules for transport (vibration, shock)
Drive bays • On the front:
– 3 × 5.25" or
– 1 × 5.25" and maximum 3 × slimline removable drive bay or
– 4 × slimline removable drive bay
and
– 1 x slimline format for DVD burner
• Internal:
– 2 x 3.5"

SIMATIC IPC547E
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Overview
1.1 Product description

SIMATIC IPC547E SIMATIC IPC547E with short enclosure

Expansion card • 4 × PCI • 4 × PCI
slots
• 1 × PCIe x16 (4 lanes) • 1 × PCIe x16 (2 lanes)
• 1 × PCIe x8 (1 lane) • 1 × PCIe x8 (1 lane)
• 1 × PCIe x16 • 1 × PCIe x16
You can use expansion cards with a length of You can use expansion cards with a length of
up to 312 mm. up to 260 mm.
Power supply 100V to 240V AC
Power supply, 2 × 100V to 240V AC -
redundant
Interfaces See chapter "Interfaces (Page 16)".

Monitoring and safety functions

SIMATIC IPC547E SIMATIC IPC547E with short enclosure

Temperature • Violation of high/low limits of permitted operating temperature
Fan • Speed monitoring
Watchdog • Monitoring functions for program execution
• Monitoring time can be parameterized in software
• Restart can be parameterized in the event of a fault
• Warnings can be analyzed by application program (local, via LAN)
Status displays, • POWER – internal power supply available, PC • POWER – internal power supply available,
front switched on PC switched on
• HDD – access to hard disk • HDD – access to hard disk
• TEMP – temperature status • TEMP – temperature status
• FAN – fan status • FAN – fan status
• 4 × HDD alarm – drive status in connection with
RAID and monitoring software
Status displays, • Power supply, redundant -
rear

Operating system

SIMATIC IPC547E SIMATIC IPC547E with short enclosure

Operating system • Without • Without
• Pre-installed, included on Restore DVD: • Pre-installed, included on Restore DVD:
– Microsoft Windows 7 Ultimate, – Microsoft Windows 7 Ultimate,
32-bit and 64-bit, MUI 1 32-bit and 64-bit, MUI 1
– Microsoft Windows Server 2008 R2, 64-bit
including 5 clients, MUI 1
– Microsoft Windows Server 2012 R2, 64-bit
including 5 clients, MUI 1

1 5 languages (English, German, French, Italian, Spanish)

SIMATIC IPC547E
12 Operating Instructions, 03/2015, A5E32317120-AC
 Overview
1.1 Product description

Operating system languages

The following languages for the operating system can be installed at a later time from the
recovery DVD:

Language Windows Server Windows Server Windows 7 32/64-bit

2008 R2 2012 R2
German (Germany) X X X
English (United States) X X X
French (France) X X X
Italian (Italy) X X X
Spanish (Spain) X X X
Japanese (Japan) X X X
Korean (Korea) - X -
Russian (Russia) X X X
Chinese (PRC) X X X
Chinese (Hong Kong S.A.R.) X X X
Chinese (Taiwan) X X X

Optional software
SIMATIC IPC DiagMonitor V4.4.3 Software tool for monitoring local and remote SIMATIC PCs:
or higher
• Watchdog
• Temperature
• Fan
• Battery
• Hard disk monitoring (SMART, RAID status 1)
SIMATIC IPC Image & Partition Software tool for local data backup and setting up of the hard
Creator V3.3.3 or higher disks.
1 A hot-spare drive of a RAID system is not displayed.

SIMATIC IPC547E
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Overview
1.2 Device configuration

1.2 Device configuration

Device front with open front door

SIMATIC IPC547E

SIMATIC IPC547E with short enclosure

① Fan cover Fan cover with openings for ventilation of the device
② Status displays See chapter "Status displays (Page 20)."
③ On/off button See chapter "Operator controls (Page 18)."
④ 2 × USB 3.0 Connections for USB devices, backward compatible with
USB 2.0/1.1
⑤ Optical drive DVD burner drive
⑥ Mounting locations For removable drive bays with drives (HDD or SSD) or for
5.25" drives
⑦ 1 to 4 removable drive Depending on configuration, 1 to 4 removable drive bays with
bays drives (HDD or SSD)
⑧ Front panel Is removed for taking out and installing the internal hard disk
drives

SIMATIC IPC547E
14 Operating Instructions, 03/2015, A5E32317120-AC
 Overview
1.2 Device configuration

Rear of the device

SIMATIC IPC547E

SIMATIC IPC547E with short enclosure

① Power supply See section "Interfaces (Page 16)", power supply connection
② Air outlet
③ Interfaces See chapter "Interfaces (Page 16)."
④ Dual-head graphics DMS59 connection of optional dual-head graphics card
card
⑤ Expansion card slots • 4 × PCI
• 2 × PCIe x16
• 1 × PCIe x8

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Overview
1.2 Device configuration

1.2.1 Interfaces

Interfaces

SIMATIC IPC547E

SIMATIC IPC547E with short enclosure

① Mouse Connection for a PS/2 mouse

② Keyboard Connection for a PS/2 keyboard
③ 4 x USB 2.0 Connections for USB devices

SIMATIC IPC547E
16 Operating Instructions, 03/2015, A5E32317120-AC
 Overview
1.2 Device configuration

④ DPP1 Connection for monitors with DisplayPort interface

DPP2
or
DPP1
⑤ DVI-I Connection for CRT or LCD monitor with DVI interface, VGA via
DVI/VGA adapter (optional)
⑥ COM1 Serial interface 1 (V.24), 9-pin D-sub socket
⑦ LPT Parallel interface, 25-pin (optional)
⑧ 2 x USB 3.0 Connections for USB devices, backward compatible with USB
2.0/1.1

⑨ LAN 1 RJ45 Ethernet connections for 10/100/1000 Mbps 1)

LAN 2 LAN 1 is iAMT capable (for SIMATIC IPC547E only)
or
LAN1
⑩ 2 x USB 2.0 Connections for USB devices
⑪ COM2 Serial interface 2 (V.24), 9-pin D-sub socket (optional)
⑫ Line in (blue) Connection for analog audio source, 3.5 mm phono jack
Line out (green) Connection for active speakers or headset, 3.5 mm phono jack
Microphone (pink) Connection for microphone, 3.5 mm phono jack
⑬ Dual-head graphics DMS59 connection of optional dual-head graphics card
card

1 The Ethernet interfaces are numbered on the enclosure to identify them clearly.
The numbering by the operating system may deviate from this.

Dual-head adapter for connection of two monitors to the optional graphics card

① DMS59 connector DMS59 connection

② DVI-I connector DVI-I connections
③ VGA connector VGA connections

SIMATIC IPC547E
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Overview
1.2 Device configuration

Power supply connections

The following figure shows the connections for the power supply for devices with single or
redundant power supply.

1.2.2 Operator controls

WARNING
Risk of electric shock
The on/off button and on/off switch do not fully disconnect the device from the mains. If the
device is switched off with the on/off switch, there remains a risk of electric shock and fire
hazard, for example, if the device or connection cables are damaged or if the device is
used improperly.
Always fully disconnect the device from the mains voltage as follows before performing
work on the device or when the device will not be used over an extended period of time:
• Pull the power plug on the rear of the device.
• For control cabinet mounting:
Take additional precautions, for example, by using a circuit breaker.

Read the information in section "Switching off the device (Page 56)".

SIMATIC IPC547E
18 Operating Instructions, 03/2015, A5E32317120-AC
 Overview
1.2 Device configuration

On/Off switch and alarm reset button

The following figures show the location of the on/off switch on the rear of the device for
devices with simple or redundant power supply.
The alarm reset button is only available for devices with redundant power supply.

① On/Off switch
② Alarm reset button can be used to switch off the warning signal

On/off button
The On/off button is located on the front of the device behind the front door and is used to
start and shut down the operating system.
You can find additional information in the chapters "Switching on the device (Page 49)" and
"Switching off the device (Page 56)."

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 19
Overview
1.2 Device configuration

1.2.3 Status displays

Front status displays

The status displays integrated in the front door provide information on the status of the
device components listed in the following table.

Item Status Meaning LED Description

display
① POWER Operating mode of OFF Hibernate, switched off or disconnected from the
the PC mains
GREEN flashing Windows is in Standby mode
GREEN PC in operation
② HDD Access to hard disk OFF No access
GREEN Access
③ TEMP Temperature status OFF No error
RED flashing Possible causes:
• CPU temperature is critical
• Device temperature is critical

④ FAN Fan status OFF No error

RED flashing Possible causes:
CPU heat sink fan fault
• Enclosure fan fault
• Power supply fan fault
⑤ HDD0 HDD alarm in OFF RAID is OK
Alarm connection with A RED LED is lit up The associated drive is not OK
RAID and
⑥ HDD1
monitoring All RED LEDs are flashing RAID synchronization in progress
Alarm
software All RED LEDs are lit up RAID is not OK
⑦ The faulty drive could not be localized by the
HDD2
Alarm monitoring software. It may be possible to detect the
defective drive with the RAID software, see chapter
⑧ HDD3 "RAID1 system (Page 55)",
Alarm "RAID5 system (Page 55)" or
"RAID system with hot spare drive (Page 55)".

SIMATIC IPC547E
20 Operating Instructions, 03/2015, A5E32317120-AC
 Overview
1.2 Device configuration

Rear status displays

The following status displays are located on the rear of the device:
● LEDs of the Ethernet interface

Status display Meaning Status Meaning of the status

LED 1 1 Connection status OFF • No cable connected
• Cable disabled
• Interface disabled
GREEN • Active cable connected
GREEN, • Data transfer active
flashing
LED 2 1 Data transmission rate OFF • 10 Mbps
GREEN • 100 Mbps
YELLOW • 1000 Mbps

1 For unique labeling, the Ethernet ports are numbered on the enclosure. The numbering by the
operating system may deviate from this.

● Redundant power supply

The "Power" LED has the following meaning:
• Lights up green:

Power supply module is operating.

If there is no redundancy, you will hear an acoustic

signal permanently. Redundancy is in effect when both
power supply modules are operating.
• Not lit:

Power supply module is out of service.

SIMATIC IPC547E
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Overview
1.3 Accessories

1.3 Accessories
Accessories are available for your device. These are not included in the scope of delivery.
Information on available accessories is listed in the table below and on the Internet at the
following addresses:
● IPC expansion components (http://www.automation.siemens.com/mcms/pc-based-
automation/en/industrial-pc/expansion_components_accessories)
● Industry Mall (https://mall.industry.siemens.com)

Name Description IPC547E IPC547E Order No./MLFB

short
Retainer The retainer is a mechanical safety device for x - 6ES7648-1AA00-0XK0
for locking the internal USB interface. It optimizes the
the internal protection of an internal USB memory stick
USB against loads caused by vibration and shock
interface during transportation or operation.
This increases the reliability and operational
safety of the SIMATIC IPC547E.

Tower Kit You can use the Tower Kit to convert the x - 6ES7648-1AA00-0XC0
SIMATIC IPC547E into an industrial Tower PC.
This step expands the operating range beyond
the control cabinet.
Components of the Tower Kit:
• Cover
• Feet
• Accessories: Screws and rubber feet

SIMATIC IPC547E
22 Operating Instructions, 03/2015, A5E32317120-AC
 Overview
1.3 Accessories

Name Description IPC547E IPC547E Order No./MLFB

short
Rack unit The removable drive bay makes for quick and x - 6ES7648-0EG01-1BA0
for simple replacement of a 3.5'' SATA hard disk
low-profile without having to open the SIMATIC IPC547E or
swap remove it from the control cabinet. The result is
frame the following advantages for service and
maintenance, data backup and data transfer:
• Replacement of a failed hard disk in
operation ("hot-swap")
• Downloading different system states or
operating systems from different hard drives
during a short period of time.
• Simplified data backup by copying, for
example, to a backup hard drive.
• Simple transportation of backup data
• Separate data storage and archiving
possible
VGA / DVI Graphics adapter cable DVI-I to VGA, 250 mm x x 6ES7648-3AB00-0XA0
adapter long
DP / DVI Graphics adapter cable, DisplayPort to DVI x x 6ES7648-3AF00-0XA0
adapter

DP / VGA Graphics adapter cable, DisplayPort to VGA x x 6ES7648-3AG00-0XA0

adapter

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 23
Overview
1.3 Accessories

SIMATIC IPC547E
24 Operating Instructions, 03/2015, A5E32317120-AC
Safety instructions 2
2.1 General safety instructions

Fully disconnecting the device from mains voltage

WARNING
Risk of fire and electric shock
The on/off button and on/off switch do not fully disconnect the device from the mains. If the
device is switched off with the on/off switch, there remains a risk of electric shock and fire
hazard, for example, if the device or connection cables are damaged or if the device is
used improperly.
Always fully disconnect the device from the mains voltage as follows before performing
work on the device or when the device will not be used over an extended period of time.
• If the device was not mounted in a control cabinet: Shut down the operating system and
pull the power plug on the rear of the device.
• If the device was mounted in a control cabinet: Shut down the operating system and
switch the AC circuit breaker to "Off".
• Properly connect the device to a protective conductor.

Devices in the control cabinet

WARNING
Life-threatening voltages are present with an open control cabinet
When you open the control cabinet, some areas or components may be carrying life-
threatening voltages.
If you touch these areas or components, you may be killed by electric shock.
Switch off the power supply to the cabinet before opening it.

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 25
Safety instructions
2.1 General safety instructions

System expansions

NOTICE
Damage to the device, machine or plant due to device and system expansions
Device and system expansions may contain faults and affect the entire device, machine or
plant.
Device and system expansions may violate safety rules and regulations regarding radio
interference suppression. If you install or replace device or system expansions and damage
your device, the warranty is voided.
Note the following:
• Only install device or system expansions designed for this device. Contact your
technical support team or the point of sale to find out which device and system
expansions are suitable for installation.
• Please observe the information on electromagnetic compatibility in the technical
specifications.

CAUTION
Fire hazard due to overheating of the device
Expansion cards generate additional heat. The device can overheat or cause a fire.
• Observe the safety and installation instructions for the expansion cards.
• If necessary, install the device in an enclosure that meets the requirements of
paragraphs 4.6 and 4.7.3 of the standards EN 60950-1:2006 and
IEC/UL/EN/DIN-EN 60950-1.

SIMATIC IPC547E
26 Operating Instructions, 03/2015, A5E32317120-AC
 Safety instructions
2.1 General safety instructions

Battery

WARNING
Risk of explosion and release of harmful substances
Improper handling of lithium batteries can result in an explosion of the batteries.
Explosion of lithium batteries and the released pollutants can cause serious physical injury.
Damaged batteries jeopardize the function of the device.
Note the following when handling lithium batteries:
• Replace used batteries in good time; see the section "Replacing the backup battery" in
the section "Device maintenance and repair".
• Replace the lithium battery only with an identical battery or types recommended by the
manufacturer (order no.: A5E00369854).
• Do not throw lithium batteries into fire, do not solder on the cell body, do not recharge,
do not open, do not short-circuit, do not reverse polarity, do not heat above 100°C and
protect from direct sunlight, moisture and condensation.

Strong high-frequency radiation

NOTICE
Observe immunity to RF radiation
The device has an increased immunity to RF radiation according to the specifications on
electromagnetic compatibility in the technical specifications.
Radiation exposure in excess of the specified immunity limits can impair device functions,
result in malfunctions and therefore injuries or damages.
Read the information on immunity to RF radiation in the technical specifications.

ESD directive
Electrostatic sensitive devices can be labeled with an appropriate symbol.

NOTICE
Electrostatic sensitive devices (ESD)
When you touch electrostatic sensitive components, you can destroy them through voltages
that are far below the human perception threshold.
If you work with components that can be destroyed by electrostatic discharge, observe the
ESD directive in the technical specifications.

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 27
Safety instructions
2.1 General safety instructions

Industrial Security
Siemens offers products and solutions with Industrial Security functions that support the safe
operation of equipment, solutions, machines, devices and/or networks. They are important
components in a comprehensive Industrial Security concept. As a result the products and
solutions from Siemens are constantly evolving. Siemens recommends obtaining regular
information regarding product updates.
For safe operation of Siemens products and solutions appropriate protective measures (e.g.,
cell protection concept) must be taken and each component must be integrated in a
comprehensive Industrial Security concept, which corresponds with the current state of
technology. The products of other manufacturers need to be taken into consideration if they
are also used. You can find addition information on Industrial Security under
(http://www.siemens.com/industrialsecurity).
Sign up for our product-specific newsletter to receive the latest information on product
updates. For more information, see under (http://www.siemens.de/automation/csi_en_WW).

Disclaimer for third-party software updates

This product includes third-party software. Siemens AG only provides a warranty for
updates/patches of the third-party software, if these have been distributed as part of a
Siemens software update service contract or officially released by Siemens AG. Otherwise,
updates/patches are undertaken at your own risk. You can find more information about our
Software Update Service offer on the Internet at Software Update Service
(http://www.automation.siemens.com/mcms/automation-software/en/software-update-
service/Pages/Default.aspx).

Notes on protecting administrator accounts

A user with administrator privileges has extensive access and manipulation options in the
system.
Therefore, ensure there are adequate safeguards for protecting the administrator accounts
to prevent unauthorized changes. To do this, use secure passwords and a standard user
account for normal operation. Other measures, such as the use of security policies, should
be applied as needed.

SIMATIC IPC547E
28 Operating Instructions, 03/2015, A5E32317120-AC
 Safety instructions
2.1 General safety instructions

Access protection

CAUTION
Protection against access by unauthorized persons
An unauthorized user can operate the device incorrectly and bypass logon by restarting the
device.
Operator actions by unauthorized persons jeopardize operational reliability.
Take the following safety precautions:
• Lock the front door and the removable drive bay.
• Do not use keyboards with an on/off button (Power button).
• If the device has a on/off button, assign the parameters of the function of the on/off
button to meet your requirements under Windows. You can find the settings in the
"Power Options" menu.

Headphones

CAUTION
Impaired hearing due to excessive sound pressure
The setting of the volume and the equalizer can increase the sound pressure in the
headphones. Other factors not mentioned by the manufacturer can also influence the
sound pressure, for example, the operating system, equalizer software, firmware and
driver.
Excessive sound pressure from headphones can result in impaired hearing or even loss of
hearing.
Set the volume control and equalizer to the lowest value before you put on the
headphones. Keep checking the volume control setting. Only use headphones and
software approved by the manufacturer.

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 29
Safety instructions
2.2 Notes on use

2.2 Notes on use

NOTICE
Possible functional restrictions in case of non-validated plant operation
The device is tested and certified on the basis of the technical standards. In rare cases,
functional restrictions can occur during plant operation.
Validate the correct functioning of the plant to avoid functional restrictions.

NOTICE
Rack-mount instructions
A) Elevated Operating Ambient - If installed in a closed or multi-unit rack, the operating
ambient temperature of the rack environment may be greater than the room ambient.
Therefore consideration should be given to installing the equipment in an environment
compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
B) Reduced Air Flow - Installation of the equipment in a rack should be such that the
amount of air flow required for safe operation of the equipment is not compromised.
C) Mechanical Loading - Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
D) Circuit Overloading - Consideration should be given to the connection of the equipment
to the supply circuit and the effect that overloading of the circuits might have on overcurrent
protection and supply wiring. Appropriate consideration of equipment nameplate ratings
should be used when addressing this concern.
E) Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct connections to
the branch circuit (e. g. use of power strips).

Note
Use in an industrial environment without additional protective measures
This device was designed for use in a normal industrial environment according to
IEC 60721-3-3.

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 Safety instructions
2.2 Notes on use

Ambient and environmental conditions

WARNING
Voided approvals
If the following conditions for system installation are not observed, approvals in accordance
with UL 60950-1 and EN 60950-1 are rendered void and there is a risk of overheating and
personal injury.

NOTICE
Damage of device caused by ambient conditions
Ambient conditions for which the device is not suitable can cause faults or damage the
device.
Note the following:
• Operate the device only in closed rooms. Failure to comply nullifies the warranty.
• Operate the device only in accordance with the ambient conditions.
• Observe the permitted mounting positions of the device.

When you plan your project, you should make allowances for:
● Climatic and mechanical environmental conditions defined in the "General technical data"
chapter of the operating instructions.
● This device was designed for use in a normal industrial environment. SIMATIC Rack PCs
may not be operated in severe environments which are subject to caustic vapors or
gases without taking additional protective measures (such as the provision of clean air.)
● Avoid extreme ambient conditions as far as possible, for example, heat.
● Do not expose the device to direct sunlight or other powerful light sources.
● Install the device in such a way that it poses no danger, for example, by falling over.
● Always maintain a minimum clearance of 50 mm to the area of the ventilation slots in
order to ensure adequate ventilation of the PC.
● Do not cover the ventilation slots of the enclosure. There must be distance of at least 5
cm at the back of the device, depending on wiring.
● The device meets requirements for fire protection housings to EN 60950-1 and can be
installed without additional fire protection enclosure.
● The connected or built-in peripherals should not introduce a counter emf in excess of
0.5 V into the device.
● The device conforms to protection class IP30 at the front panel. Ensure that the
installation opening for the device is splash-proof in areas which may be subject to splash
water.

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 31
Safety instructions
2.2 Notes on use

SIMATIC IPC547E
32 Operating Instructions, 03/2015, A5E32317120-AC
Installing and connecting the device 3
3.1 Preparing for installation

3.1.1 Checking the delivery package

Procedure
1. When accepting a delivery, please check the packaging for visible transport damage.
2. If any transport damage is present at the time of delivery, lodge a complaint at the
shipping company in charge. Have the shipper confirm the transport damage
immediately.
3. Unpack the device at its installation location.
4. Keep the original packaging in case you have to transport the unit again.

Note
Damage to the device during transport and storage
If a device is transported or stored without packaging, shocks, vibrations, pressure and
moisture may impact the unprotected unit. Damaged packaging indicates that ambient
conditions have already had a massive impact on the device and it may be damaged.
This may cause the device, machine or plant to malfunction.
• Keep the original packaging.
• Pack the device in the original packaging for transportation and storage.

5. Check the contents of the packaging and any accessories you may have ordered for
completeness and damage.

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 33
Installing and connecting the device
3.1 Preparing for installation

6. Please inform the delivery service immediately if the package contents are incomplete or
damaged or do not correspond with your order. Fax the enclosed form "SIMATIC IPC/PG
Quality Control Report".

WARNING
Electric shock and fire hazard due to damaged device
A damaged device can be under hazardous voltage and trigger a fire in the machine or
plant. A damaged device has unpredictable properties and states.
Death or serious injury could occur.
Make sure that the damaged device is not inadvertently installed and put into operation.
Label the damaged device and keep it locked away. Send off the device for immediate
repair.

NOTICE
Damage from condensation
If the device is subjected to low temperatures or extreme fluctuations in temperature
during transportation, as is the case in cold weather, for example, moisture can build up
on or inside the device (condensation).
Moisture causes a short circuit in electrical circuits and damages the device.
In order to prevent damage to the device, proceed as follows:
• Store the device in a dry place.
• Bring the device to room temperature before starting it up.
• Do not expose the device to direct heat radiation from a heating device.
• If condensation develops, wait approximately 12 hours or until the device is
completely dry before switching it on.

7. Please keep the enclosed documentation in a safe place. It belongs to the device. You
need the documentation when you commission the device for the first time.
8. Write down the identification data of the device.

SIMATIC IPC547E
34 Operating Instructions, 03/2015, A5E32317120-AC
 Installing and connecting the device
3.1 Preparing for installation

3.1.2 Device identification data

The device can be clearly identified with the help of this identification data in case of repairs
or loss.
The following illustrations are examples. The data of your device may differ from the data in
these examples.
● Rating plate
The rating plate is located on the inside of the front door for the SIMATIC IPC547E and
on the rear panel of the SIMATIC IPC547E with short enclosure.
The rating plate of the SIMATIC IPC547E is shown below.

● COA label
The COA label (Certificate of Authenticity) is only provided with a pre-installed Windows
operating system. Open the front door to check for the COA label.

● Component label
The component label is located inside the front door.

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 35
Installing and connecting the device
3.2 Mounting the device

Procedure

Identification date Source Value

Order number Rating plate 6AG4104-3 ...
Serial number Rating plate S VP...
Manufacturing version Rating plate FS
Microsoft Windows Product Key COA label

Ethernet address 1, MAC address BIOS setup > "Main" menu

Ethernet address 2, MAC address or:
(not for SIMATIC IPC547E with short enclosure) Component label

1. Copy the order number, serial number and manufacturing version in the table listed
above.
2. Copy the Windows "Product Key" to the table.
3. Copy the Ethernet addresses from the component label to the table.
The Ethernet addresses can also be found in the BIOS setup (F2 key) under
"Main > System Information", entries "LAN 1 MAC" and "LAN 2 MAC".

3.2 Mounting the device

3.2.1 Installation guidelines

WARNING
Danger, high voltage
A high voltage may be present in the switchgear cabinet and could cause a dangerous
electric shock.
It may result in death or serious physical injury.
Isolate the power supply to the switchgear cabinet before opening it. Ensure that the power
to the switchgear cabinet cannot be turned on accidentally.

NOTICE
Fire hazard
If you install the device in an unapproved mounting position or if you do not observe the
ambient conditions, the device can overheat. UL approval and conformity with the
low-voltage directive (EN 60950-1:2006 and DIN EN 60950-1:2006-11) become void.
Overheating can cause a fire. Proper functioning of the device is no longer guaranteed.
Before you install the device, note the following general installation information.

SIMATIC IPC547E
36 Operating Instructions, 03/2015, A5E32317120-AC
 Installing and connecting the device
3.2 Mounting the device

Note
The device fulfills the requirements for a fire protection housing according to EN 60950-1.
Therefore, it can be installed without additional fire protection.

● Install the device only in one of the described permitted mounting positions.
● Provide adequate volume in the switchgear cabinet for air circulation and heat transport.
● Do not cover the ventilation slots of the device. There must be distance of at least 5 cm at
the back of the device, depending on wiring.
● Ensure that the maximum air intake temperature directly in front of the air intake opening
does not exceed the permitted temperature according to the technical specifications of
the device. The maximum air intake temperature must be accounted for especially when
sizing closed switchgear cabinets.
● Install the device in such a way that it does not pose a danger, for example, by falling
over.

Note
For more details, consult the "Technical Data" in the "Ambient conditions" chapter.

3.2.2 Mounting location and position

Mounting location
The device can be installed in control cabinets and 19" rack systems.

Mounting position
The devices can be installed in the following ways:
● Mounting with mounting brackets, horizontal
● Mounting on device stands, horizontal
● Tower setup, vertical (not for SIMATIC IPC547E with short enclosure):
You can order a Tower Kit for tower installation.
● Mounting on telescopic rails
When telescopic rails are used for mounting, the device can be withdrawn fully from the
cabinet or rack. Note the information in section "Technical specifications of the telescopic
rails (Page 129)".

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 37
Installing and connecting the device
3.2 Mounting the device

CAUTION
Risk of physical injury
The device is too heavy to be mounted exclusively with the 19 inch brackets of the front
panel. The device may fall down, injure people and get damaged.
Secure the device using additional measures. The mounting screws of the telescopic rails
may not protrude more than 5 mm into the device.

Note
For vertical operation, mount the device on a horizontal base made of metal and secure it
against falling. The following device stands are available from the Rittal company:
Rittal type TE 7000.620, Rittal type VR 5501.655, Rittal type DK 5501.655.
Please observe the instructions from the cabinet manufacturer.

Position of the mounting holes for angle brackets or telescopic rails

The dimensions for the mounting holes are listed in the chapter "Dimension drawing of the
telescope rails (Page 120)".

Mounting holes for SIMATIC IPC547E

Mounting holes for SIMATIC IPC547E with short enclosure

SIMATIC IPC547E
38 Operating Instructions, 03/2015, A5E32317120-AC
 Installing and connecting the device
3.3 Connecting the device

3.3 Connecting the device

3.3.1 Connection information

WARNING
Risk of fire and electric shock
The on/off button and on/off switch do not fully disconnect the device from the mains. If the
device is switched off with the on/off switch, there remains a risk of electric shock and fire
hazard, for example, if the device or connection cables are damaged or if the device is
used improperly.
Always fully disconnect the device from the mains voltage as follows before performing
work on the device or when the device will not be used over an extended period of time.
• If the device was not mounted in a control cabinet: Shut down the operating system and
pull the power plug on the rear of the device.
• If the device was mounted in a control cabinet: Shut down the operating system and
switch the AC circuit breaker to "Off".
• Properly connect the device to a protective conductor.

WARNING
Risk of lightning strikes
A lightning flash may enter the mains cables and data transmission cables and jump to a
person.
Death, serious injury and burns can be caused by lightning.
Take the following precautions:
• Pull out the power plug in good time when a thunderstorm is approaching.
• Do not touch mains cables and data transmission cables during a thunderstorm.
• Keep sufficient distance from electric cables, distributors, systems, etc.

Note
Make sure that the shockproof power outlet of the building installation is freely accessible
and as close as possible to the device, especially when the power plug is secured with a
locking power plug latch.

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 39
Installing and connecting the device
3.3 Connecting the device

WARNING
Operation only in TN networks
The device is designed for use on a grounded power supply grid (TN networks per
VDE 0100 Part 100 or IEC 60364-1). Operation with non-grounded or impedance-grounded
networks (IT networks) is not permitted.
Rated voltage
The permitted nominal voltage of the device must conform with local mains voltage.

I/O devices

NOTICE

Fault caused by I/O devices

The connection of I/O devices can cause faults in the device. The result may be personal
injury and damage to the machine or plant. Note the following:
• Connect only I/O devices which are approved for industrial applications in accordance
with EN 61000-6-2/IEC 61000-6-2.
• Non-hot-plug capable I/O devices may only be connected when the power supply to the
device is switched off.
Damage through regenerative feedback
Regenerative feedback of voltage to ground by a connected or installed component can
damage the device.
Connected or built-in I/Os, for example, a USB drive, are not permitted to supply any
voltage to the device. Regenerative feedback is generally not permitted.

See also
Switching off the device (Page 56)

SIMATIC IPC547E
40 Operating Instructions, 03/2015, A5E32317120-AC
 Installing and connecting the device
3.3 Connecting the device

3.3.2 Connection of equipotential bonding

A low-impedance earth connection ensures that interference signals generated by external
power supply cables, signal cables or other cables to the I/O devices are safely discharged
to earth.
The equipotential bonding connection on a device has a large surface and makes contact
over a large area. The equipotential bonding connection is identified by the following symbol:

Requirement
● T20 screwdriver

Procedure

1. Connect the identified equipotential bonding

connection to the protective conductor of the
control cabinet in which the device is
installed.
The minimum cross-section of the
equipotential bonding line is 2.5 mm2.

SIMATIC IPC547E
Operating Instructions, 03/2015, A5E32317120-AC 41
Installing and connecting the device
3.3 Connecting the device

3.3.3 Connecting the power supply

Please observe before connecting

WARNING
Injury to persons or damage to property when operated on an incorrect power supply
system
If you connect the device to an unsuitable power supply, the device receives voltages and
currents that are too high or too low.
Injuries to persons, malfunctions or a damage to the device can result.
Note the following information regarding the power supply system:
• The permitted nominal voltage of the device must correspond to the local mains voltage.
• Do not operate the device via non-grounded or impedance-grounded networks
(IT networks).
• Operate the device only in grounded power networks
(TN networks in accordance with VDE 0100, Part 300 or IEC 60364-3).

Note
Operation with uninterruptible power supply
An uninterruptible AC power supply (UPS) must be used when this device is operated with a
PFC (Power Factor Correction) circuit that supplies a sinusoidal output voltage in normal and
buffer mode.
UPS characteristics are described and classified in the standards EN 50091-3 or
IEC 62040-3. Devices with sinusoidal output voltage in the normal and buffered mode are
identified with the classification "VFI-SS-...." or "VI-SS-....".

Note
The power supply of the device contains a PFC (Power Factor Correction) circuit to conform
to the EMC directive.

Country-specific information on supply voltage

230 V supply voltage outside of the USA and Canada

This device is equipped with a safety-tested power cord which may only be connected to a
grounded shockproof power outlet. If you do not use the power supply cable, use a flexible
cable with the following features:
● Conductor cross-section ≥ 0.82 mm2
● Grounded safety plug 15 A, 250 V
The power supply cable must conform to the safety regulations of the country in which the
devices are installed and bear the marks required in each case.

SIMATIC IPC547E
42 Operating Instructions, 03/2015, A5E32317120-AC
 Installing and connecting the device
3.3 Connecting the device

230 V supply voltage for the USA and Canada

Use a CSA or UL-listed power supply cable for operation in the United States and Canada.
The connector must be compliant with NEMA 5-15.

120 V supply voltage

Use a flexible cable with UL approval and CSA marking as well as the following features:
● Type SJT with three conductors
● Conductor cross-section ≥ 18 AWG
● Cable length ≤ 4.5 m
● Parallel grounding-type plug 15 A, ≥ 125 V

240 V supply voltage

Use a flexible cable with UL approval and CSA marking as well as the following features:
● Type SJT with three conductors
● Conductor cross-section ≥ 18 AWG
● Cable length ≤ 4.5 m
● Tandem grounding-type plug 15 A, ≥ 250 V

Connecting an AC power supply

1. Make sure that the on-off switch ① is in the

'0 '(off) position.
This prevents unintentional startup of the
device when you plug in the power cable.
2. Connect the power cable to socket ②.
3. Insert the power cable in the electrical
socket.
4. Switch the on-off switch ① to on.

To prevent unintentional removal of the power cable, you can secure the plug as follows:

1. Remove the retaining screw ①.

2. Screw on the latch for the power plug ②.

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Installing and connecting the device
3.3 Connecting the device

Connecting a redundant power supply

1. Make sure that the on/off switch ① is in the

'0' position.
2. Connect a power cable to the two
sockets ④.
3. Switch on the two on/off switches ①.
The "Power" LEDs ② on the power supply
modules light up green.
Note:
If only one of the power supply modules
works, a warning signal sounds. You turn off
the warning signal by pressing the ③ button
on the working power supply module.

To prevent unintentional removal of the power cable, you can secure the power plug as
follows:

1. Remove the retaining screws ①.

2. Screw on the latch for the power plug ②.

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44 Operating Instructions, 03/2015, A5E32317120-AC
 Installing and connecting the device
3.3 Connecting the device

3.3.4 Connecting peripheral equipment

Note
Observe suitability for industrial applications
Only connect I/O devices that are suitable for industrial applications in accordance with
EN IEC 61000-6-2.

Note
I/O devices capable of hot-plugging (USB)
Hot-plug I/O devices (USB) may be connected while the PC is in operation.

NOTICE
Non-hot-plug I/O devices
I/O devices that do not support hot-plugging may not be connected until the device is
powered off. Strictly adhere to the specifications in the I/O manuals.

Note
Wait at least ten seconds before you reinsert USB devices.
Note that the EMC immunity of standard USB devices is designed only for office
environments. These USB devices are appropriate for handling commissioning and service
tasks. Only industrial grade USB devices are permitted for use in industrial environments.
The USB devices are developed and marketed by the respective supplier. The respective
product supplier provides support for the USB devices. The manufacturer's terms of liability
shall apply.

Note
A monitor should be connected and switched on before device booting to ensure it is
correctly detected and run by the BIOS and the operating system. The screen may otherwise
remain dark.

Note
The connected or built-in I/Os should not introduce a counter emf into the device.
A counter e.m.f. greater than 0.5 V to ground on the + 3.3 V DC / + 5 V DC / + 12 V DC due
to a connected or integrated component can prevent normal operation or even destroy the
computer.
When measuring the counter emf, remember the following:
• The computer in question must be turned off and the power supply connector must be
plugged in.
• During the measurement, all cables from the plant to the computer should be connected.
• All other components in the plant must be active.

SIMATIC IPC547E
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Installing and connecting the device
3.3 Connecting the device

3.3.5 Connecting the device to networks

The following options are available for integrating the device into existing or planned system
environments and networks.

Ethernet
Wake on LAN and Remote Boot are supported.
You can use the integrated Ethernet interfaces (10/100/1000 Mbps) for communication and
data exchange with automation devices, such as SIMATIC S7.
You need the "SOFTNET S7" software package for this.

PROFINET
PROFINET can be operated via:
● Standard Ethernet interfaces (RT)

SIMATIC NET
Use this software package to create, operate and configure an innovative network for Field &
Control level. Information on this can be found on the SIMATIC NET Manual Collection CD.
The software package and the documentation are not included in the scope of delivery.

Additional information
You can find additional information on the Internet at: Technical Support
(http://www.siemens.de/automation/csi_en_WW)

SIMATIC IPC547E
46 Operating Instructions, 03/2015, A5E32317120-AC
 Installing and connecting the device
3.3 Connecting the device

3.3.6 Multi-monitoring
You can simultaneously operate up to five monitors on the interfaces of the integrated
graphics controller in combination with the optional graphics card: (with SIMATIC IPC547E
short enclosure: up to 4 monitors). Parameter assignment is performed by means of the
Control Panel in Windows.
The following monitors can be operated simultaneously on the motherboard:

SIMATIC IPC547E SIMATIC IPC547E with short enclosure

• 2 × DisplayPort, 1 × DVI • 1 x DisplayPort, 1 x DVI
• 2 × DisplayPort, 1 × VGA • 1 x DisplayPort, 1 x VGA
• 1 × DisplayPort, 1 × DVI via DisplayPort-DVI adapter 1, • 1 × DVI via DisplayPort-DVI adapter 1,
1 × DVI 1 × DVI
• 1 × DisplayPort, 1 × VGA via DisplayPort-VGA adapter 1, • 1 × VGA via DisplayPort-VGA adapter 1,
1 × VGA via DVI/VGA adapter 1 1 × VGA via DVI/VGA adapter 1
1 available as accessories
• 1 × DVI via DisplayPort-DVI adapter, 1 × DVI via
DisplayPort-DVI adapter 2, 1 × DVI
• 1 × VGA via DisplayPort-VGA adapter, 1 × VGA via
DisplayPort-VGA adapter, 1 × VGA via DVI/VGA adapter
1 available as accessories

2 active DisplayPort-DVI adapter

Detailed information is available in section "Accessories".
Note:
When using passive DisplayPort-DVI adapters a maximum
of one additional DVI monitor can be connected to an
existing DVI connector. There are no restrictions when using
the active DisplayPort-DVI adapters.

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Installing and connecting the device
3.3 Connecting the device

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Commissioning the device 4
4.1 General information on commissioning

Requirements for commissioning

The following requirements have to be met before you can start commissioning:
● I/O devices, keyboard, mouse and monitor are connected.
● The power supply is connected.
● An operating system is installed.
The device can be supplied without an operating system. Information on installation of the
operating system is available in the section "Installing the software (Page 101)".

4.2 Switching on the device

After the initial switch on, the operating system is set up automatically on the device.

NOTICE
Faulty installation
If you change the default values in the BIOS setup or if you turn off the device during
installation, you disrupt the installation and the operating system is not installed correctly.
The operating safety of the device and the plant is at risk.
Do not switch off the device during the entire installation process. Do not change the default
values in the BIOS setup.

Procedure
1. Switch the on/off switch to position I. Information on the position of the switch is available
in the section "Operator controls (Page 18)".
2. Press the on/off button.
The"POWER" LED lights up. The module carries out a self-test. Then Windows is started.
3. Follow the instructions on the screen.

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Commissioning the device
4.3 Automatic switching on of the device

The following steps are required only when switching on the device for the first time after
delivery:
4. Make the required region and language settings.
If you want your system language to be international, select English. Information for
subsequent changing of the region and language settings, see the section "Setting up the
language selection using the Multilanguage User Interface (MUI) (Page 107)".

Note
Once the operating system has been set up, the device may restart.

5. Type in the product key as required.

The product key is located on the "Certificate of Authentication" in the "Product Key" line,
see section "Device identification data (Page 35)".

Result
The interface of the operating system is displayed every time you turn on the device and
after the startup routine.

4.3 Automatic switching on of the device

You can specify "Power Failure Recovery" in the BIOS Setup entry so that the device
automatically starts up again after a separation from the mains voltage for more than 20
seconds.
Automatic startup may endanger the operation of the machine or plant, for example, after a
power failure.
Take the BIOS Setup entry "Power Failure Recovery" into consideration in the plant
planning.

4.4 Notes on various device configurations

4.4.1 DVD burner drive

The DVD burner drive is an optional device feature. Recording methods supported by the
disk drive:
● Disc-At-Once
● Track-At-Once
● Session-At-Once
● Packet writing
For additional information, refer to the technical specifications.

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 Commissioning the device
4.4 Notes on various device configurations

Software
In order to use full functionality of the DVD burner you do not need to install additional
software under Windows. The software for the DVD burner is part of the mentioned
operating systems.
If you are using a different operating system, ensure that the software required for the DVD
burner is installed.

Operation

Note
When first starting the burner software, no disks should be inserted in the drive. Faulty data
storage media can interrupt the automatic drive recognition. This makes it impossible to
correctly display the possible burner functions.

Burner operation is only permitted in an environment free of shock and vibration.

NOTICE
Data errors during burning
It cannot be ruled out that vibrations in the environment and varying quality of raw discs
could result in data errors when burning data media, even when no error message occurs.
Data comparison is the only guarantee that data has been written correctly. Perform data
comparison each time you burn a disc.

4.4.2 Hard disks in removable rack

The hard disks in the removable drive bay can be replaced during operation in connection
with RAID (hot swap).

Requirement
● A hard disk of the same interface type
The interface type of the hard disk is displayed on the front door. Always replace the
defective hard disk with a new one of the same interface type and capacity.
● A key for the hard disk lock

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Commissioning the device
4.4 Notes on various device configurations

Procedure

NOTICE
Damage to the hard disk and loss of data
When you remove the hard disk while data is being written to the hard disk, you may
damage the hard disk and destroy data.
• Only remove the hard disk tray from the removable drive bay when the hard disk is
inactive. Inactive means the hard disk status display of the removable drive bay is not
flashing.
• Observe the EGB guidelines.

1. Identify which hard disk the RAID controller has reported as being faulty (see status
indicators).
2. Open the front panel.
3. Slide the cover ① of the removable drive bay lock to the right.
The marked lock is exposed.

4. Open the lock with the appropriate key.

5. Fold out the tray bracket somewhat to the front and pull out the hard disk tray by the tray
bracket.
The procedure is described in more detail in the section "Removing and installing the
hard disk drive from the removable drive bay (Page 71)".
6. Insert the hard disk tray with the replaced hard disk into the removable drive bay and
push it all the way in.
7. Fold back the tray bracket until it rests completely against the hard disk tray.
The power supply LED ② must be on.
8. Slide the cover of the removable drive bay lock to the left.
9. Lock it with the appropriate key.

Note
Always lock the hard disk tray in the removable drive bay to ensure reliable operation of a
device with removable drive bay.

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 Commissioning the device
4.4 Notes on various device configurations

4.4.3 System with two drives

The system with two drives is an optional feature for the device.
When the device ships, the second drive is connected to SATA port 1. This hard disk drive is
not set up. This gives you the option of backing up your data to this hard disk drive. Refer to
your order documentation for information on hard disk drive capacity.

Booting from the second hard disk drive

In order to allow booting from the second hard disk drive, you need to configure it as the
primary boot device (Boot Option #1). To do this, make the following settings in your BIOS
Setup:
1. Select the "Boot" tab.
2. Select the first entry from the list in the "Boot Option Properties": "Boot Option #1" and
press the Return key.
3. Select the corresponding drive (slave drive) in the "Boot Option #1" window, e.g.
STxxxxxxxxx, and press the Return key.
The second hard disk drive (slave drive) becomes the primary boot device.

Note
The drive letters for the partitions on both drives are assigned by the operating system in
use. You can change these in the Control Panel as required.

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Commissioning the device
4.4 Notes on various device configurations

4.4.4 RAID systems

4.4.4.1 Manage RAID system

RAID system management functions

The RAID system is fully set up ex works. The installed SIMATIC diagnostic software is used
to display the status of the RAID system. Additional software is not required. Detailed
information on hard disk replacement is available in section "Expansion and parameter
assignment of device", "Replace defective hard disk in RAID system".

Note
A hard disk can be synchronized at operating system level if a fault is detected. It may take a
very long time to synchronize a new hard disk in the background, depending on the size of
the hard disk and on the system load. It may take several hours or even days in the case of
extremely high hard disk load. Guide value for the duration: < 3 h with 90% HDD system
load and RAID5 with HDD 1 TB.
The safe system states RAID Level, for example, 1 are only reached once synchronization
has been successfully completed. In addition, system performance may be limited in the
case of a manually started maintenance operation until completion of the maintenance
phase.

Replacing a faulty drive in the RAID system

Replace the faulty drive with a new drive of the same type and capacity to return to the safe
RAID1 or RAID5 state after a fault.
The diagnostic software indicates the following:
● A defective drive
● Details of the functioning hard disk
The defective hard disk is displayed with port number. You can find detailed information on
drive replacement in the following sections:
● "Commissioning the device", "Hard disks in the removable drive bay"
● "Expansion and parameter assignment of device", "Replacing a defective hard disk in the
RAID system".

Integrating a new hard disk

A hard disk is integrated automatically into the RAID if it fulfills one of the following
requirements:
● The hard disk is brand new.
● The hard disk is set up as a global spare drive.
● The hard disk is set up as a specific dedicaded spare drive.

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 Commissioning the device
4.4 Notes on various device configurations

4.4.4.2 RAID1 system

This is a RAID1 system configuration (data mirroring with two drives). This means that if
there is a defective hard disk or there are cable problems, the system can continue to
operate in one channel and achieve a high degree of availability.

Note
You will find information about the RAID controller in the "Drivers\RAID-AHCI\Intel" directory
on the "Documentation and Drivers" DVD that ships with the product.

Additional information on RAID1 systems can be found in the section

"Manage onboard RAID system (Page 85)".

4.4.4.3 RAID5 system

This is a RAID5 system configuration (striping with parity). This means that if there is a
defective hard disk or there are cable problems, the system can continue to operate in one
channel and achieve a high degree of availability.

Note
You will find information about the RAID controller in the "Drivers\RAID-AHCI\Intel" directory
on the "Documentation and Drivers" DVD that ships with the product.

Additional information on RAID5 systems can be found in the section

"Manage onboard RAID system (Page 85)".

4.4.4.4 RAID system with hot spare drive

In the factory state, the device is configured as a RAID1 or RAID5 system with a hot spare
drive. A hot spare drive is a drive included in the device as spare.
If a defective drive is detected in the RAID1 or RAID5 system, the hot spare drive is
automatically integrated during ongoing operation instead of the defective drive and takes
over its function. The rebuild process to the hot spare drive starts automatically.
The defective drive is signaled as status display by the SIMATIC IPC DiagBase Alarm
Manager.
A data-secure system is restored once synchronization is complete.
To restore full functionality of the RAID system with hot spare drive, you must replace the
defective drive with a new one and integrate it once again as hot spare drive in the RAID
system in the RAID software.
● Information on replacing the hot spare drive is available in the section
"Replacing a defective hard disk drive in the RAID system (Page 76)".
● Information on integration of a replaced hot spare drive into the RAID system is available
in the section "Integrating a hot spare hard disk drive in the RAID system (Page 91)".

See also
Status displays (Page 20)

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Commissioning the device
4.5 Windows Action Center

4.5 Windows Action Center

Warning from the Windows Action Center

The Action Center checks the status of the device with regard to the important safety
aspects listed below. If a problem is found, the Action Center provides recommendations on
how you can better protect the device.
● Firewall: The Windows Firewall adds protection to the device by blocking network or
Internet access to the device by unauthorized users. The firewall is enabled in the
delivery state.
● Antivirus software: Antivirus programs add protection to the device by searching for and
eliminating viruses and other security threats. No antivirus software is installed in the
delivery state.
● Automatic updates: Using the Automatic Update feature allows Windows to regularly
search for the latest critical updates for the device and to install them automatically.
This option is disabled in the delivery state for Windows Server 2008 R2 and Windows
Server 2012 R2. You can enable or disable this option for Windows 7 during
commissioning of Windows.
● User Account Control:User Account Control issues a warning when programs attempt to
modify important Windows settings. You can then either acknowledge this warning or
prevent the program from changing the Windows settings.
This option is disabled in the delivery state for Windows Server 2008 R2 and Windows
Server 2012 R2. This option is enabled in the delivery state for Windows 7.

4.6 Switching off the device

Shutting down the operating system

For Windows operating systems:

1. Right-click on the Windows desktop.
2. Press the key combination <Alt+F4>.
3. Select "Shutdown".
● Alternatively, briefly press the on/off button (unless otherwise configured in the power
options). Information on the position of the button is available in the section
"Operator controls (Page 18)".

For non-Windows operating systems:

● Briefly press the on/off button.
The operating system is shut down. The "POWER" LED goes out. The device is switched off
but not fully disconnected from the mains voltage.

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 Commissioning the device
4.6 Switching off the device

Fully disconnecting the device from mains voltage

WARNING
Risk of fire and electric shock
The on/off button and on/off switch do not fully disconnect the device from the mains. If the
device is switched off with the on/off switch, there remains a risk of electric shock and fire
hazard, for example, if the device or connection cables are damaged or if the device is
used improperly.
Always fully disconnect the device from the mains voltage as described below before
performing work on the device or when the device will not be used over an extended period
of time.

If the device was not mounted in a control cabinet:

● Shut down the operating system and pull the power plug on the rear of the device.

If the device was mounted in a control cabinet:

● Shut down the operating system and switch the AC circuit breaker to "Off".
The device is switched off and fully disconnected from the mains voltage. No trickle current
is flowing.

Hardware reset
You can perform a hardware reset to switch off the device when the operating system no
longer responds to input from the keyboard or mouse. The operating system is not safely
shut down in this case.

NOTICE
Risk of data loss
The device is restarted in the case of a hardware reset. Data in the main memory can be
deleted. Data on the drive may be lost. The device may be damaged.
Perform a hardware reset only in the case of an emergency.

For all operating systems:

● Press the on/off button for more than 4 seconds.

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Commissioning the device
4.6 Switching off the device

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Expanded device functions 5
5.1 Monitoring functions

SIMATIC IPC DiagBase software

Even in its basic version, the device supports the use of monitoring functions. The SIMATIC
IPC DiagBase software, which is included in the scope of delivery, provides the following
local display, monitoring and control functions:
● Temperature monitoring (over-temperature, under-temperature or cable break at a
temperature sensor)
● Fan monitoring (fan speed too low, fan failure, or a break in a tachometer line)
● Monitoring of drives (HDD and SSD) with S.M.A.R.T functionality even in a RAID system
● Watchdog (hardware or software reset of the computer)
● Operating hours meter (information on the cumulative run time)
● Battery monitoring
The charge level of the CMOS battery is monitored.
Use the "Management Explorer" application for clear control. Use the "Alarm Manager" to
receive notifications about individual alarms.

Note
Additional information on the functionality of the SIMATIC IPC DiagBase software is
available in the online help.

SIMATIC IPC DiagMonitor software

The SIMATIC IPC DiagMonitor software is available on DVD and can be ordered as an
option with the configurator of the IPC547E. The software is included with the device when
you order it. The SIMATIC IPC DiagMonitor software offers additional alarm and linking
options in addition to the local monitoring functions of the SIMATIC IPC DiagBase software
and includes:
● The software for the stations to be monitored.
● A library for creating user-specific applications.

Note
SIMATIC IPC DiagMonitor supports the device hardware as of version 4.4.3. Devices with
Adaptec Hardware RAID adapter card are supported as of version 4.4.4.
Older versions do not support the device hardware.

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Expanded device functions
5.1 Monitoring functions

5.1.1 Temperature monitoring and temperature display

The temperature is detected at critical device locations by temperature sensors. A
temperature sensor monitors the processor temperature. Other temperature sensors monitor
further critical points.
If the set temperature threshold is exceeded at a temperature sensor, the following reactions
are triggered:
● The "TEMP" status display flashes red.
● The device fans are running at full speed.
● The power supply fan is controlled by the power supply itself.
● A temperature alarm is output if the SIMATIC monitoring software is installed.

Note
When the device is operated according to instructions, no temperature error occurs.

In the event of a temperature error, check the following possible causes:

● Ventilation openings are covered
● Filter is heavily polluted
● Fan has failed
● Ambient temperature is above the permitted value
● Output power of the power supply is exceeded
The temperature error remains stored until the monitored temperatures fall below the
temperature threshold that is set. You can reset the error message with one of the following
measures:
● Acknowledge error message with SIMATIC IPC DiagBase or SIMATIC IPC DiagMonitor
● Short-term disconnection of the device from the power supply
● Shut down device
● Restart the device

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 Expanded device functions
5.1 Monitoring functions

5.1.2 Fan monitoring

The operation of the front, CPU and power supply fans is monitored.
If a fan fails, the following reactions are triggered:
● The "FAN" status display lights up red.
● If the SIMATIC monitoring software is installed, a fan alarm is output.
The fan error remains stored until the cause has been rectified. You can reset the error
message with one of the following measures:
● Acknowledge error message with SIMATIC IPC DiagBase or SIMATIC IPC DiagMonitor
● Short-term disconnection of the device from the power supply
● Shut down device
● Restart the device

5.1.3 Watchdog (WD)

Configuration
You configure the watchdog with the DiagBase or DiagMonitor software.

Function
The watchdog is able to monitor system runtime and informs the user about the different
reactions that are triggered if the system does not respond to the watchdog within the
specified monitoring time.
A watchdog alarm is retained after a restart and is reset and logged by the DiagBase or
DiagMonitor software. The watchdog configuration is retained in the process.

Watchdog reactions
The following reactions can occur if the watchdog is not addressed within the set time:
Option Reaction
Reset on Executes a hardware reset when the watchdog expires
Reset off Executes no action when the watchdog expires
Restart Restarts the operating system when the watchdog expires
Shutdown Shuts down the operating system when the watchdog expires

NOTICE
"Reset on" option
The "Reset on" option immediately triggers a hardware reset that may result in loss of data
under Windows and damage to the installation.

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Expanded device functions
5.1 Monitoring functions

Watchdog monitoring times

The monitoring time can be configured with the DiagBase or DiagMonitor software.

Note
When you change the monitoring time, the change becomes effective immediately.

5.1.4 Battery monitoring

The installed backup battery for backup of CMOS data has a limited life span. Information on
the shelf life is available in the section "Replacing the backup battery (Page 94)".
A two-tier battery monitoring checks the status of the backup battery. The SIMATIC IPC
DiagBase and SIMATIC IPC DiagMonitor diagnostic software determines the status of the
backup battery.
When the first warning threshold is reached, the backup battery will run for at least one more
month.

5.1.5 Drive monitoring

The SIMATIC IPC DiagBase software and SIMATIC IPC DiagMonitor software determine the
status of the drives.
SMART messages of the hard drives are signaled.
In a RAID array the states "Normal," "Degraded" and "Rebuild" are displayed.
The status of an inactive hot swap drive is not displayed.
Active Management Technology (AMT) is technology for the remote maintenance of
computers, simply called AMT-PC in the remainder of the document, which includes the
following functions:
● Keyboard-Video-Mouse-Redirection
Using KVM that is integrated in the AMT hardware you access the AMT PC remotely.
With KVM Redirection, you can also control AMT PCs that have no operating system or a
defective operating system. A KVM remote session is always possible with the KVM
server integrated in the firmware. This means you can restart the PC and change the
BIOS setup remotely.
● Remote power management
AMT PCs can be turned on and off and restarted from another PC.
● Serial over LAN
Redirection of the data of a serial interface to the network. The main use of the function is
text-based remote control of an AMT PC using a console.

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 Expanded device functions
5.2 Trusted Platform Module (TPM)

● IDE redirection
An ISO file on the help desk PC can be mounted on the AMT PC and used as a DVD
drive. An ISO file contains a memory image of the content of a CD or DVD structured in
the ISO 9660 format.
● Remote reboot
An AMT PC can be booted remotely from a bootable ISO file made available by another
PC.

SIMATIC IPC Remote Manager

The "SIMATIC IPC Remote Manager" software is available for utilization of the AMT
functions with SIMATIC IPCs. The software can be ordered from the Siemens online
ordering system. For detailed information about "SIMATIC IPC Remote Manager", refer to
the corresponding product documentation: SIMATIC IPC Remote Manager
(http://support.automation.siemens.com/WW/view/en/48707158)
Typical areas of application and functions of the SIMATIC IPC Remote Manager:
● Remote maintenance of SIMATIC IPC with AMT, for example, for service purposes in the
case of a defective operating system or for adapting BIOS settings
● Diagnostics without on-site use
● Convenient service by access to AMT clients, such as headless systems, without
additional hardware
● Resource management

Requirement
● A device with a Intel® Core™ i5 processor or Core™ i7 processor
● A functioning and configured "Management Engine"
● A functioning and configured Ethernet connection
● A help desk PC with a functioning and configured Ethernet connection for the full AMT
functionality

Configuring AMT-PC
You configure AMT by means of the BIOS setup and MEBx. MEBx is a BIOS extension for
configuring AMT.

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Expanded device functions
5.2 Trusted Platform Module (TPM)

5.2 Trusted Platform Module (TPM)

Depending on the ordered configuration of your device, a Trusted Platform Module according
to Standard 1.2 may be available. The Trusted Platform Module is a chip that enhances your
device with security functions. It provides an improved protection from manipulation of the
PC. The current operating systems Windows 7 and Windows 8 support these security
functions. You can enable the Trusted Platform Module in the "Security" menu in the BIOS
Setup. Please note the respective import and export provisions for the Trusted Platform
Module.

Using the Trusted Platform Module

The TPM can be used with the "BitLocker" drive encrypter, for example, in
Windows operating systems. Please follow the instructions for this in the operating system.

Note
Risk of data loss
If you lose the password for the drive encryption, you will not be able to restore the data. You
will then lose accesss to the encrypted drive.
The warranty does not cover a reset of the hardware in the event of a loss of a password.
Please store the password carefully and make sure it is protected against unauthorized
access.

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Expanding and assigning parameters to the device 6
6.1 Opening the front door

Procedure for SIMATIC IPC547E

1. Open the front door with the key.
2. Pull the front door downwards.

Procedure for SIMATIC IPC547E with short enclosure

1. Open the front door in the direction of the arrow.

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Expanding and assigning parameters to the device
6.2 Remove the fan cover

6.2 Remove the fan cover

Requirement
● The front door is open, see "Opening the front door (Page 65)".

Procedure

1. Press the marked at the same

time to release the fan cover.
2. Open the fan cover in the direction
of the arrow and remove the fan
cover.

6.3 Open the device

NOTICE
Malfunctions and electric shock through repair
Improper repairs jeopardize operational reliability and damage the device.
The results are personal injuries and damage to the plant.
Take the following precautions:
• Always disconnect the power plug before you open the device.
• Close the device after every repair.

CAUTION
Electrostatic sensitive devices (ESD)
The device contains electronic components which are destroyed by electrostatic charges.
This can result in malfunctions and damage to the machine or plant.
Take the appropriate precautions. Additional information is available in the section
"Switching off the device (Page 56)".

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 Expanding and assigning parameters to the device
6.3 Open the device

Limitation of liability
All technical specifications and approvals apply only to expansions which are approved by
the Siemens AG. We are not liable for functional limitations caused by the use of third-party
devices or components.
Observe the installation instructions for the components. UL approval of the device is valid
only if UL-approved components are used in observance of their intended purpose
("Conditions of Acceptability").

Requirement
● The device is fully disconnected from the mains voltage, see chapter
"Switching off the device (Page 56)".
● All connection cables are unplugged.
● T10 screwdriver

Procedure

1. Remove the highlighted retaining

screws.
2. Lift the enclosure cover from the back
and remove it.
3. If necessary, remove the fan cover, see
chapter "Remove the fan cover
(Page 66)".

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Expanding and assigning parameters to the device
6.4 Memory expansion

6.4 Memory expansion

Depending on the device version there are two or four slots for memory modules on the
motherboard. You can expand the memory up to 32 GB (for SIMATIC IPC547E with short
enclosure up to 16 GB). Of which 3.2 GB can be used in a 32-bit operating system.
A detailed description of possible memory expansion options is available in the manual of
the motherboard on the supplied "Documentation and Drivers" DVD.

6.5 Installing expansion cards

Note the following:
● Specification of the expansion cards
The device is designed for use with expansion cards conforming to PCI specification 2.3
and PCIe specification 2.0. The expansion cards must not exceed the specified
dimensions. If the height is exceeded, you may experience contact problems,
malfunctions and difficulties with the assembly.
You can find the permitted dimensions for expansion cards in the chapter
"Dimension drawing of the expansion cards (Page 119)".

Note
Output is limited for PCI expansion cards with 5 V supply voltage. The total current
consumption of the expansion card must be ≤ 25 W.

● Full-length PCI and full-length PCIe expansion cards

To insert such expansion cards into the guide rails, they must be equipped with an
extender.

Requirement
● The device is fully disconnected from the mains voltage, see chapter
"Switching off the device (Page 56)".
● The device is open, see the section "Open the device (Page 66)".

Note
The accessory pack of the device includes three long card retainers for expansion cards with
low overall height. Use these instead of the card retainers installed in the device.

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 Expanding and assigning parameters to the device
6.6 Drives

Procedure

1. Hold the bar ① with the card retainer on both

ends and remove it by pulling it upwards.
The bar is latched on both ends.
2. Remove the slot bracket ② for the expansion
card from the required slot.
3. Insert the expansion card into the free slot on
the motherboard.
4. Secure the expansion card with the screw ③.
5. Insert the bar ① with the card retainers.
6. Loosen the card retainer and place it on the
expansion card in the slot ④.
7. Secure the card retainer with the screw ⑤.
If you are installing a short expansion card,
remove the locking screw from the card retainer
and install it in the opposite hole.
8. Close the device.

6.6 Drives

6.6.1 Removing and installing the drive cage

Requirement
● The device is fully disconnected from the mains voltage, see chapter
"Switching off the device (Page 56)".
● The device is open, see the section "Open the device (Page 66)".
● The front door is open, see chapter "Opening the front door (Page 65)".

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Procedure

Removal
1. Remove the highlighted screws.

2. Remove the accessible power supply and data cables from the drives.

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3. Hold the drive cage at the marked areas, push it in the direction of the arrow, then lift the
drive cage completely out of the device.

Installation
Follow the steps described under removal in the reverse order.

6.6.2 Removing and installing the hard disk drive from the removable drive bay

Requirement
● The device is fully disconnected from the mains voltage, see section
"Switching off the device (Page 56)".
● The front door is open, see section "Opening the front door (Page 65)".
● T10 screwdriver

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Procedure

Removal
1. Slide the cover of the locking mechanism of the removable drive bay in the direction of
the arrow.

2. Unlock the tray on the removable drive bay with the key provided.

3. Open the handle on the removable drive bay and open it at the highlighted spot in
direction of the arrow until you feel a slight resistance.

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4. Now grip the handle to the right of the notch from where it was pulled out, and pull the
tray all the way out of the removable drive bay.

5. Loosen the highlighted screws on the bottom of the tray and remove the drive.

Installation
1. Carefully insert the new drive into the tray.
Take care not to touch the contacts of the drive when you do this.
2. Fasten the new drive with the screws to the base of the tray.
Only use the original screws.
3. Carefully insert the tray back into the removable drive bay on the drive cage.
4. Fold the handle out of the tray as far as it will go and slide the tray fully into the
removable drive bay with unfolded handle.
Make sure that the tray is completely inserted into the removable drive bay.
5. Close the handle and lock the tray.

Note
The tray must always be locked in the removable drive bay to ensure reliable operation of
the devices with removable drive bays.

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6.6.3 Removing and installing an internal hard disk

Requirement
● The device is fully disconnected from the mains voltage, see chapter
"Switching off the device (Page 56)".
● The device is open, see the chapter "Open the device (Page 66)".
● T10 screwdriver

Procedure

Removal

SIMATIC IPC547E SIMATIC IPC547E with short enclosure

1. - Open the front door.
2. - Loosen the two highlighted screws and remove the front
panel.

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SIMATIC IPC547E SIMATIC IPC547E with short enclosure

The internal hard disks are located on the side wall of the The internal hard disks are located on the front wall of the
device. device.

3. Disconnect the power supply and data cables from the hard disk that you are removing.
4. Loosen the highlighted fixing screws and remove the internal hard disk from the device.
The figures below show the two possible slots for internal hard disks and the positions of the four screws for each slot.

Installation
1. Hold the new hard disk to the drive bay plate.
2. Fasten the hard disk with the four fixing screws from the outside to the drive bay plate.
3. Connect the power supply and data cables to the hard disk.
4. Close the device.

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6.6.4 Replacing a defective hard disk drive in the RAID system

Hard disk drives can be replaced during operation in the removable drive bay in connection
with a configured RAID1 system or RAID5 system. This functionality is referred to as "Hot
Swap".

Note
If you have configured a non-RAID system with several hard disk drives, you need to turn off
the device before you replace a hard disk drive.

CAUTION
Damaging the drive
If you replace a drive while it is active, the drive and data are corrupted. The device can no
longer be operated without problems.
Replace the drive in the removable drive bay when the "HDD" status display of the device
is not lit.

Observe the EGB guidelines. Always replace the drive with a new drive of the same type and
capacity.

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Mounting locations for hard disk drives in the RAID1 system

Hard disk drives for a RAID1 system can be installed either in the device or on the front in
the removable drive bay.

Note
The replacement of a hard disk drive with removable drive bay and in the RAID system can
be performed without shutting down the device. An internal hard disk drive may only be
replaced when the device is switched off.
The new hard disk drive can be integrated into the RAID1 system at operating system level
with the RAID software. Synchronization may take several hours, depending on system load.

① Removable drive bay 0

② Removable drive bay 1
③ "Power" LED; power supply available
④ "HDD" LED, access to hard disk drive

Status displays of the hard disk drives in a RAID1 system

A defective hard disk drive in the RAID system is signaled with the status displays at the
front of the device.
The following table includes information on the alarms of the status displays. If the hard disk
drive is defective and the SIMATIC monitoring software is installed, the LEDs of the status
display light up individually or simultaneously.

Internal hard disk drive or hard disk drive in removable drive bay

Status display RAID BIOS RAID software Data cable connection Drive
HDD0 alarm Port 0 Device port 0 0 0
HDD1 alarm Port 1 Device port 1 1 1

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Mounting locations for hard disk drives in the RAID5 system

Unlike a RAID1 system, hard disk drives can only be installed on the front in the removable
drive bay for a RAID5 system.

Note
The replacement of a hard disk drive with removable drive bay and in the RAID system can
be performed without shutting down the device.
The new hard disk drive can be integrated into the RAID5 system at operating system level
with the RAID software. Synchronization may take several hours, depending on system load.

The following figure shows an RAID5 system with three hard disk drives as an example and
a hot spare hard disk drive in the removable drive bay.

① Removable drive bay 0

② Removable drive bay 1
③ Removable drive bay 2
④ Removable drive bay 3
⑤ "Power" LED; power supply available
⑥ "HDD" LED, access to hard disk drive

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Status displays of the hard disk drives in a RAID5 system

A defective hard disk drive in the RAID system is displayed by the status displays at the front
of the device.
The following table includes information on the alarms of the status displays. If the hard disk
drive is defective and the SIMATIC monitoring software is installed, the LEDs of the status
display light up individually or simultaneously.

Status display RAID BIOS RAID software Data cable connection Drive
HDD0 alarm Port 0 Device port 0 0 0
HDD1 alarm Port 1 Device port 1 1 1
HDD2 alarm Port 2 Device port 2 2 2
HDD3 alarm Port 3 Device port 3 3 3

Replacing a defective hard disk drive in the RAID system

1. Determine which hard disk drive has been reported as defective by the RAID software
(HDD on port 0, 1, 2 or 3).
2. Remove the defective hard disk drive (internal drive or drive in removable drive bay).
3. Replace the defective hard disk with a hard disk of the same type and capacity.

6.6.5 Installing a 5.25" front hard disk drive

Requirement
● The device is fully disconnected from the mains voltage, see chapter
"Switching off the device (Page 56)".
● The drive cage has been removed, see chapter "Removing and installing the drive cage
(Page 69)".
● T10 screwdriver

Procedure
1. If a removable drive bay is already installed at the location in the drive cage where you
want to install the 5.25'' hard drive it can be removed by removing the screws on the
sides of the drive cage and then taking out the removable drive bay.
or:
Remove the corresponding panel if the space in the drive cage where you want to install
the 5.25'' hard disk drive is still available.
2. Carefully insert the 5.25" hard disk drive into the drive cage from the front.
Take care not to touch the contacts of the drive when you do this.

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3. Fasten the 5.25"hard disk drive with the screws to the the drive cage.
The figure below shows the possible positions of the screws on the left side of the drive
cage.

The figure below shows the possible positions of the screws on the right side of the drive
cage.

4. Install the drive cage back into the device, see section
"Removing and installing the drive cage (Page 69)".

6.6.6 Removing and installing a DVD drive

Requirement
● The device is fully disconnected from the mains voltage, see section
"Switching off the device (Page 56)".
● The drive cage is removed, see section "Removing and installing the drive cage
(Page 69)".
● T6 screwdriver

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Procedure

Removal
1. Remove the screws on the side of the drive cage.
The figure below shows the positions of the screws on the left side of the drive cage.

The figure below shows the positions of the screws on the right side of the drive cage.

The figure below shows the fixing screw on the drive cage.

2. Take the DVD drive out of drive cage from the front.

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Installation
1. Carefully insert the new DVD drive into the drive cage from the front.
Take care not to touch the contacts of the DVD drive when you do this.
2. Fasten the DVD drive with the screws according to the diagram on the drive cage.
3. Install the drive cage back into the device, see section
"Removing and installing the drive cage (Page 69)".

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7.1 Repair information

Carrying out repairs

Only qualified personnel are permitted to repair the device.

WARNING
Unauthorized opening and improper repairs on the device may result in substantial damage
to equipment or endanger the user.
• Always disconnect the power plug before you open the device.
• Only install system expansion devices designed for this device. If you install other
expansion devices, you may damage the device or violate the safety requirements and
regulations on RF suppression. Contact your technical support team or where you
purchased your PC to find out which system expansion devices may be installed.

If you install or exchange system expansions and damage your device, the warranty
becomes void.

CAUTION
Electrostatic sensitive devices (ESD)
The device contains electronic components which are destroyed by electrostatic charges.
This can result in malfunctions and damage to the machine or plant.
Make sure you take precautionary measures even when you open the device, for example,
when opening device doors, device covers or the enclosure cover. For more information,
please refer to the chapter "ESD directives".

Limitation of liability
All technical specifications and approvals of the device only apply if you use expansion
components that have a valid CE approval (CE mark). The installation instructions for
expansion components in the associated documentation must be observed.
UL approval of the device only applies when the UL-approved components are used
according to their "Conditions of Acceptability".
We are not liable for functional limitations caused by the use of third-party devices or
components.

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7.2 Maintenance

Tools
You can make repairs on the device with the following tools:
● T20 screwdriver for protective conductor connection and enclosure
● T6 screwdriver for removing and installing the DVD drive
● T10 screwdriver for all of the remaining screws

See also
ESD guideline (Page 115)
Spare parts and repairs (http://support.automation.siemens.com/WW/view/en/16611927)

7.2 Maintenance

7.2.1 Maintenance intervals

To maintain high system availability, we recommend the preventative replacement of those
PC components that are subject to wear in accordance with the intervals for replacement
indicated in the table below.

Component Replacement interval

Drives 3 years
Backup battery 5 years
Device fan 3 years
Filter pad Depending on the degree of soiling

7.2.2 Replacing filters

The filter pad is located behind the fan cover.

Requirement
● The device is disconnected from the power supply, see section "Switching off the device
(Page 56)".
● The front door is open, see section "Opening the front door (Page 65)".
● The fan cover has been removed, see section "Remove the fan cover (Page 66)".
● A filter pad (order number A5E02399219)

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Procedure
1. Remove the filter pad from the fan cover.
2. Insert the new filter pad into the fan cover.
3. Replace the fan cover.

7.3 Manage onboard RAID system

The RAID system is fully set up ex works. The installed SIMATIC diagnostic software is used
to display the status of the RAID system. Additional software is not required. Additional
information is available in the sections "RAID systems (Page 54)" and
"Replacing a defective hard disk drive in the RAID system (Page 76)".
In "Legacy" mode, you can configure RAID hardware with <CTRL+I> in the boot phase. The
associated description is available on the "Documentation and Drivers" DVD.

Note
The key combination <CTRL+I> is only effective in "Legacy" mode. If the "Boot Type"
parameter is set to "UEFI Boot Type in the "Boot" menu in the BIOS setup, the RAID
hardware is configured by using the "Device Management" button in the BIOS selection
menu.

7.3.1 Example for a RAID1 system during the boot phase of the system

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7.3.2 Example for a RAID5 system during the boot phase of the system

7.3.3 RAID software

Die RAID software "Intel Rapid Storage Technology" offers advanced functions to use and
manage the RAID system.
1. Select the RAID software via "Start > Programs > Intel Rapid Storage Technology".

2. Select "Manage" > "Advanced" to display details of the RAID system.

3. Select "Help" > "System Report" > "Save" to create a report with the details of the RAID
system.

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7.3.4 Checking the status of the RAID system

By default, the status of the RAID system is displayed in the Windows Event Viewer and in a
log file of the program. If an error occurs, a hard disk can be synchronized at the operating
system level.

Note
It may take a very long time (hours or even days in the case of a high drive load) to
synchronize a new hard disk in the background, depending on its size and on the system
load.
The redundant system state is reached again only after synchronization is completed.

NOTICE
Operator errors on the machine or plant
Data is synchronized if a hard disk fails. Depending on the work load of the processor and
hard disks, the system may react with some delay. Execution of keyboard, mouse or touch
screen commands may be briefly delayed in extreme situations. This could result in
operator errors on the machine or plant.
Do not operate safety-critical functions when a hard disk has failed.

7.3.5 Displaying a defective hard disk of a RAID system in the RAID software

Note
Always replace the defective hard disk with a new hard disk of the same type and capacity.

If an error is detected the defective hard disk must be replaced with a new hard disk to return
to a secure RAID status after an error.

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The RAID software indicates the following:

● A defective hard disk
● Details of the functioning hard disk:
The functioning hard disk is indicated by BIOS with its port number or by the RAID
software with its device port number.
The following figure shows the corresponding window in the RAID software with a RAID1
system.

You can find information on how to detect and replace a defective hard disk in the RAID
system in the section "Replacing a defective hard disk drive in the RAID system (Page 76)".

7.3.6 Special feature: Replacing hard disk in the RAID system when switched off
The RAID system does not automatically boot up when restarted if a defective hard disk was
replaced while the RAID system is switched off. Therefore, place the RAID system in the first
place of the bootable sources in the BIOS setup menu "Boot". Otherwise, the system will
boot from the hard disk you have just installed and the message "Operating system not
found" will be displayed.

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7.3.7 Integrating a new hard disk drive in the RAID system

The RAID system is configured in the delivery state so that a new hard disk must be
integrated manually when a defective hard disk was replaced.
However, you can configure the RAID system for automatic integration of a new hard disk
after replacement of a defective hard disk.
RAID systems with a hot-spare hard disk are configured so that the hot-spare hard disk is
automatically integrated in the event of an error.

Configuration of the automatic integration of a new hard disk (prior to replacing a defective hard disk)

NOTICE
Risk of data loss
If a new hard disk is automatically integrated in case of an error, the new hard disk is not
checked for partition information or existing data.
All partitions and data on the new hard disk are erased without warning.
Only use a brand-new hard disk or a hard disk that is configured as a replacement drive.
Notes on creating spare drives are available in the controller documentation.

1. Select "Start" > "Programs" > "Intel Rapid Storage Technology".

2. Select the "Preferences" menu.
3. Go to the "Automatic Rebuild" area and activate the "Auto-rebuild on hot plug" option.

Configuration of the manual integration of a new hard disk (prior to replacing a defective hard disk)
The RAID system is configured in the delivery state so that a new hard disk must be
integrated manually when a defective hard disk was replaced.
You can configure the manual integration of the hard disk or check the settings yourself.
1. Select "Start" > "Programs" > "Intel Rapid Storage Technology".
2. Select the "Preferences" menu.
3. Go to the "Automatic Rebuild" area and deactivate the "Auto-rebuild on hot plug" option.

Manual integration of the hard disk (in the event of an error)

1. Select "Start" > "Programs" > "Intel Rapid Storage Technology".
2. Click "Run Hardware Scan now".
The new hard disk is found and displayed.
Click on the link "Rebuild to another Disk".

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Or:
1. Reboot the device.
The RAID software automatically integrates the hard disk.
2. Click on the link "Rebuild to another Disk".

Synchronization of the RAID system is initiated after clicking the link

"Rebuild to another disk".

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Display of the defective hard disk in the RAID software (in the event of an error)
The defective hard disk being replaced remains displayed in the RAID software during the
rebuild process. The defective hard disk is no longer displayed when the rebuild process is
complete.
1. Select "Start" > "Programs" > "Intel Rapid Storage Technology".
2. Select the "Status" menu.
The illustration below shows an example of the automatic rebuild process for a RAID1
system.

If you shut down and restart the system without installing a functioning new hard disk,
"unused" is displayed for the corresponding SATA port. You can install the functioning
hard disk while the system is running. The new hard disk is then assigned to a SATA port
and is integrated into the RAID system.

7.3.8 Integrating a hot spare hard disk drive in the RAID system
If the hot spare hard disk drive was replaced in a RAID system, the new hot spare hard disk
drive must be integrated in the RAID system once again.

Requirement
A hot spare hard disk drive was replaced in the RAID system, see section
"Replacing a defective hard disk drive in the RAID system (Page 76)".

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7.4 Removing and installing hardware

Procedure
1. Select "Start" > "Programs" > "Intel Rapid Storage Technology".
The RAID system is configured in the delivery state in such a way that a new hot-spare
drive is automatically integrated.
If the automatic integration of a hard disk in the RAID system is deactivated, the hard disk
must be integrated manually as described below.
2. Click "Run Hardware Scan now".
The new hard disk is found and displayed.
3. Use the right mouse button to mark the new hard disk and select the menu item "Mark
Disk as Spare" in the context menu.
4. Confirm the alarm in the "Mark Disk as Spare" window with "Yes".

7.4 Removing and installing hardware

7.4.1 Removing the device fan

Requirement
● The device is fully disconnected from the mains voltage, see section
"Switching off the device (Page 56)".
● The front door is open, see section "Opening the front door (Page 65)".
● The fan cover has been removed, see section "Remove the fan cover (Page 66)".
● The device is open, see the section "Open the device (Page 66)".
● T20 screwdriver
● A fan
Use only a fan of the same type.

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Procedure

Removal
1. Pull the fan plug from the motherboard, see labels in the following figure.

2. Remove the screws highlighted in the following figure.

3. Take the fan out of the enclosure.

Installation
To install the fan, follow the steps for removing it in reverse order.

Note
Installing device fans correctly
Two small arrows are shown on the device fan. These indicate the rotating direction of the
fan and the direction of the airflow. Insert the device fan so that the arrow indicating the
direction of the air flow points inside the enclosure.

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7.4 Removing and installing hardware

7.4.2 Replacing the backup battery

Note
Note the following points:
• Batteries are wearing parts.
Backup batteries should be replaced at intervals of 5 years in order to maintain PC
functionality.
• The configuration data of the device are deleted when the battery is replaced.
Note the current BIOS setup settings.
• Dispose of used batteries in accordance with local regulations.

Requirement
● A lithium battery recommended by the manufacturer or one that is identical
Information on original spare parts for SIMATIC IPCs is available at SIMATIC IPC
after-sales information system (http://www.siemens.com/asis).

Procedure
1. The location of the backup battery on the motherboard and the procedure for replacing it
are described in the manual of the motherboard on the supplied "Documentation and
Drivers" DVD.
2. Reset the BIOS setup.

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7.4.3 Removing the power supply

Requirement
● The device is fully disconnected from the mains voltage, see chapter
"Switching off the device (Page 56)".
● The device is open, see the section "Open the device (Page 66)".
● T10 screwdriver
● Diagonal cutter

Procedure
1. Disconnect the cables from the drives and the motherboard.
2. Remove the cable ties securing the power cables in the enclosure.
3. Remove the fixing screw that is marked in the figure below.

4. Remove the four fixing screws that are marked in the figure below.

5. Pull the power supply upward and out of the housing.

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7.4.4 Removing module of the redundant power supply

Execute this step if one or both power supply modules must be replaced.

Requirement
● The device is fully disconnected from the mains voltage, see chapter
"Switching off the device (Page 56)".
● T10 screwdriver

Procedure

1. Remove the screws that are marked in the

figure below.
2. Pull out the power supply module from the
enclosure using the handle.

7.4.5 Removing the enclosure of the redundant power supply from the module

Requirement
● The device is fully disconnected from the mains voltage, see chapter
"Switching off the device (Page 56)".
● The device is open, see the chapter "Open the device (Page 66)".
● The module of the redundant power supply has been removed, see chapter
"Removing module of the redundant power supply (Page 96)".
● T10 screwdriver

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Procedure

Removal

1. Remove the cable ties securing the power cables in the

enclosure.
2. Disconnect the cables of the drives and the motherboard.
3. Remove the highlighted screws.
4. Pull out the enclosure of the power supply from the IPC
housing from the back.

Installation
For installation, follow the steps for removal in reverse order.

7.4.6 Removing the motherboard

Requirement
● The device is fully disconnected from the mains voltage, see chapter
"Switching off the device (Page 56)".
● The device is open, see the chapter "Open the device (Page 66)".
● A motherboard
The motherboard as spare part is supplied without processor and memory modules.
● T10 screwdriver

Procedure

Removal
1. Remove the expansion cards from the slots, see chapter
"Installing expansion cards (Page 68)".
2. Note the assignment of all cables to the motherboard.

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7.4 Removing and installing hardware

3. Disconnect all cables from the motherboard.

4. Remove the ten screws highlighted in the figure.

Installation
1. For installation, follow the steps for removal in reverse order.
2. Update the BIOS to match the version of the motherboard. Please note during the update
if you operate a device with or without a RAID system.

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7.4.7 Replacing the processor

Requirement
● The device is fully disconnected from the mains voltage, see chapter
"Switching off the device (Page 56)".
● The device is open, see the section "Open the device (Page 66)".
● A suitable processor
Only an approved processor is permitted to be installed on the motherboard of the
device. Information about original spare parts for SIMATIC IPCs is available on the
Internet at:
– SIMATIC IPC after-sales information system (http://www.siemens.com/asis)
– Contacts (http://www.siemens.com/automation/partner)
● Manual of the motherboard on the supplied "Documentation and Drivers" DVD.

Procedure

Removal
1. Remove the highlighted fan connector and loosen the four highlighted screws.

2. Remove the heat sink.

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7.4 Removing and installing hardware

3. Unlock the socket and lift the socket cover.

4. Remove the processor.

Installation
1. Install the new processor on the socket, as shown in the figure.
During positioning, make sure to take the highlighted arrow on the processor into
consideration.

The rest of the procedure is described in the manual for the motherboard on the supplied
"Documentation and Drivers" DVD.
2. If you use a processor of a different type, perform a BIOS update.
The microcode matching the processor is loaded in the process.

NOTICE
Damage to the processor
If the installed processor is operated with a higher clock frequency than permitted, it can
be destroyed or cause loss of data.
Operate the processor only at a clock frequency that is equal to or less than the
permitted clock frequency.

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7.5 Installing the software

7.5 Installing the software

7.5.1 Sources for installation of the operating system

If the operating system is faulty, you can reinstall it with one of these DVDs:
● With the recovery DVD and "Documentation and Drivers" DVD
The recovery DVD is included in the scope of delivery when you have ordered a device
with operating system. The recovery DVD includes:
– The installation program for installing the operating system with the supported
languages
– The tools for setting up the drives
The basic language of the installed operating system is English. If additional languages
are required, install these from the recovery DVD.
The "Documentation and Drivers" DVD contains the documentation and the hardware
drivers.
● From the Restore DVD
The Restore DVD is included in the scope of delivery when you have ordered a device
with operating system. The DVD contains an image file with the following software:
– Operating system with installed hardware drivers
– Monitoring software, e.g., DiagBase.

7.5.2 Updating the operating system

Windows
The latest updates for the Windows operating system are available on the Internet at
Microsoft (http://www.microsoft.com) and on the device in the Start menu
"Start > All Programs > Windows Update > Check for updates".

Note
Before you install new drivers or operating system updates for Windows MUI versions,
configure the regional menu and dialog settings and the default English (US) language.

other operating systems

Contact the corresponding manufacturer.

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7.5 Installing the software

7.5.3 Installing drivers and software

Requirement
You need the "Documentation and Drivers" DVD included in the scope of delivery to install
Windows drivers.

Procedure

Installing drivers
1. If your device has no DVD drive, connect an external USB DVD drive to a USB port.
2. Insert the supplied "Documentation and Drivers" DVD.
3. Start the "Start" program.
4. Accept the licensing conditions.
5. Select "Drivers" from the index.
6. Select the device and operating system.
7. Select the required driver.
8. Open the folder with the driver data. Click on the link next to "driver path".
9. Start the setup program in this folder.

Note
The driver for the chepset must be installed first with a new Windows installation. Then
you can install the drivers of all other devices.

Installing the software

● You can find information about installing SIMATIC software packages in the
corresponding documentation.
● You can obtain information about driver updates and installing application programs from
the respective manufacturers.

7.5.4 Installing Windows

Note
Specific information on using the Windows operating systems is available on the Internet:
• Microsoft Technet Windows (http://technet.microsoft.com/windows)
• Microsoft Technet Windows Server (http://technet.microsoft.com/windowsserver)

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7.5 Installing the software

Requirement
You need the Recovery DVD for the operating system you want to install. The recovery DVD
is included in the scope of delivery when you have configured a device with operating
system.
If you use storage controllers that are unknown to the operating system, for example a RAID
or AHCI controller, copy the respective controller driver to a USB stick and keep this USB
stick to hand. The controller driver is required during installation.

Procedure
1. If your device has no DVD drive, connect an external USB DVD drive to a USB port.
2. Insert the Recovery DVD into the DVD drive.
3. Reboot the device.
4. Press the <F12> key when the device boots and keep it pressed.
The boot menu is displayed after initialization is completed.
5. Select the optical drive using the cursor keys.
For your system to boot in "UEFI" mode after installation, you must also boot the recovery
DVD using UEFI. You data storage medium will be set up with GPT partition
management during installation of Windows.
To boot the recovery DVD in "UEFI" mode, in the "Boot" menu in BIOS setup select the
item for which the optical drive is identified with "UEFI" in front of the name. Example:
UEFI: MATSHITADVD-RAM UJ8E0
For your system to boot in "Legacy" mode after installation, you must also boot the
recovery DVD using Legacy. You data storage medium will be set up with MBR partition
management during installation of Windows.
To boot the recovery DVD in "Legacy" mode, in the "Boot" menu in BIOS setup select the
item for which the optical drive is identified with "P" in front of the SATA port number.
Example:
P5: MATSHITADVD-RAM UJ8E0
6. Confirm the selection by pressing ENTER.
7. Immediately press any key when you see the following prompt to install the operating
system from the Recovery DVD.
Press any key to boot from CD or DVD ..

After a few seconds, you will see the "Install Windows" installation program.
8. Now follow the instructions in the installation program.
You can find additional information on this in the next section.

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7.5 Installing the software

"Install Windows" installation program

The language of the installation program and the operating system is preset to English. You
can change the language of the operating system after the installation. Information on this
topic is available in the section "Setting up the language selection using the Multilanguage
User Interface (MUI)".

Setting up partitions and integrating storage controllers unknown to the operating system
You can set up partitions during the installation process and integrate storage controllers that
are unknown to the operating system. To do so, select "Custom (advanced)" when prompted
for the installation type in the "Install Windows" installation program.
The following dialog boxes are available:

Refresh Updating
Load Driver Integration of controller drivers unknown to the operating system and required for
installation. Please read the information in the section "Information for systems
with RAID or AHCI controller".
Drive options For display of additional functions that you can use to set up the data medium,
(advanced) see figure "Windows installation window "Drive options (advanced)"".

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Refresh Updating
Load Driver Integration of controller drivers unknown to the operating system and required for
installation. Please read the information in the section "Information for systems
with RAID or AHCI controller".
Delete Deleting a partition
Extend Changing the partition size
Format Formatting a partition
New Creating new partitions
Identification for error messages, for example, if the data medium was not
formatted in the required "NTFS" format.

Note
If you want to install the operating system on a data medium connected to a storage
controller unknown to the operating system, you have to integrate the driver of the storage
controller. Integrate this driver before you partition the data medium and before you install
the operating system. For more information on integrating the storage controller, refer to the
section "Information for systems with RAID or AHCI controller".

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7.5 Installing the software

1. Make sure that the partition on which you want to install the operating system is large
enough and is set up with a NTFS file system.
The recommended minimum size of this partition varies, depending on the operating
system, how much RAM you have available and how much additional software you want
to use. Information on how the data medium is partitioned in its factory state is available
in the tables below.
2. Select the partition on which you want to install the operating system.
3. Click "Next".
Installation is started. The Windows operating system is installed on the data medium.

Partitions in delivery state for Windows 7 and Windows Server 2008 R2

The following information applies to data storage media ≥ 100 GB.

Partition Name Size File system

First BOOT 100 MB Automatically set up by installation program
Second SYSTEM 100 GB NTFS not compressed
Third DATA Remainder NTFS not compressed

Windows Server 2012 R2 partitions in the factory state

The following information applies to data storage media ≥ 100 GB.

Partition Name Size File system

First WinRE 300 MB NTFS
Second Boot 260 MB FAT32, automatically set up by installation program
Third MSR 128 MB FAT32, automatically set up by installation program
Fourth System 100 GB NTFS not compressed
Fifth Data Remainder NTFS not compressed

Information for systems with RAID or AHCI controller

Data carrier controllers unknown to the operating system must be made known to the
operating system prior to installation in the "Install Windows" installation program.

Requirement
You have copied the relevant controller driver to a USB stick.

Procedure
1. Connect the USB stick with the controller driver to the device.
2. Start the "Install Windows" installation program as described above.
3. Select "Load Drivers" in the Windows installation window.
4. Select the respective driver on the USB stick.

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7.5 Installing the software

7.5.5 Setting up the language selection using the Multilanguage User Interface (MUI)
You can set the display of menus, dialogs or other information, such as date and time, to a
different language. For this purpose, you can either select one of the preinstalled languages
or install a new language package.
The following command sequences are described in English. Depending on the default
setting, they can be displayed in another language.

Procedure

Changing the settings for language, region and formats of a registered user account
Windows 7 and Windows Server 2008 R2:
1. Choose:
"Start > Control Panel > Clock, Language, and Region > Regional and Language
Options"
2. You can make the desired changes in the "Formats" and "Location und Keyboards and
Languages" tabs.
Windows Server 2012 R2:
1. Choose:
"Start > Control Panel > Clock, Language, and Region > Region"
2. You can make the desired changes in the "Formats" and "Location" tabs.

Changing the settings for language, region and formats of the system account and the
standard user account
You can change the settings for language, region and formats of the system account
(for example, the language in the user login dialog) and the settings of the standard user
account (standard setting for new users). The settings of the registered user are copied to
the system account and the standard user account for this purpose.
Windows 7 and Windows Server 2008 R2:
1. Choose:
"Start > Control Panel > Clock, Language, and Region > Regional and Language
Options"
2. You can make the required changes in the "Administrative" tab. You copy the settings by
clicking the respective button.
Windows Server 2012 R2:
1. Choose:
"Start > Control Panel > Clock, Language, and Region > Region"
2. You can make the required changes in the "Administrative" tab. You copy the settings by
clicking the respective button.

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7.5 Installing the software

Installing language package

The available language packages are described in the chapter "Design of the device". Some
language packages are available on the Recovery DVD in the "Languagepacks" folder.
Windows 7 and Windows Server 2008 R2:
1. Choose:
"Start > Control Panel > Clock, Language, and Region > Regional and Language
Options"
2. Select the "Keyboards and Languages" tab.
3. Click the "Install/uninstall languages" button and make the required changes.
Windows Server 2012 R2:
1. Right-click the start menu in the task bar and select "Command Promt (Admin)".
2. Enter the following command in the command line:
Dism /online /Add-Package /PackagePath:#Path to the language pack#

For "#Path to language pack#", enter the path to the language pack you want to install.
Example:
Dism /online /Add-Package /PackagePath:E:\Languagepacks\ja-jp\lp.cab

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7.5 Installing the software

7.5.6 Restoring the delivery state

You can restore the original software using the Restore DVD. The DVD contains the
necessary images and tools for transferring the software to the hard disk drive or SSD of
your device.
The following options are available for restoring the delivery state:
● Restore the entire hard disk/SSD with drives C and D
● Restore drive C
This means data stored on drive D are retained.

Back-up authorization or license key

● Check whether you can back-up your authorization or license key from the drive and
perform this procedure if possible.
● If backup is not possible, please contact Customer Support. There you can obtain
information necessary for corresponding software authorization.

NOTICE
Risk of data loss
If "Restore system partition only" is set all data on drive C: (system partition) will be
deleted. All data, user settings and all authorizations or license keys on drive C: are lost!
All data on drive C: will be completely deleted, reformatted and overwritten with the
original factory software.
If "Restore entire drive" is set ALL data, user settings, authorizations or license keys will
be lost on the entire drive.

Procedure
1. If your device has no DVD drive, connect an external USB DVD drive to a USB port.
2. Insert the Restore DVD into the DVD drive.
3. Reboot the device.
4. Press the <F12> key when the device boots and keep it pressed.
The boot menu is displayed after initialization is completed.

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7.5 Installing the software

5. In the boot menu, select the optical drive using the cursor keys.
To restore a system which boots in "UEFI" mode, you must also boot the restore DVD
using UEFI.
To boot the restore DVD in "UEFI" mode, in the "Boot" menu in BIOS setup select the
item for which the optical drive is identified with "UEFI" in front of the name. Example:
UEFI: MATSHITADVD-RAM UJ8E0
To restore a system which boots in "Legacy" mode, you must also boot the restore DVD
using Legacy.
To boot the recovery DVD in "Legacy" mode, in the "Boot" menu in BIOS setup select the
item for which the optical drive is identified with "P" in front of the SATA port number.
Example:
P5: MATSHITADVD-RAM UJ8E0

Note
Windows Server 2012 R2 boots in "UEFI" mode in the factory state.
Windows 7 and Windows Server 2008 R2 boot in "Legacy" mode in the factory state.

6. Follow the instructions on the screen.

Note
All existing data, programs, user settings, authorizations and license keys on the drives
are deleted.

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7.5 Installing the software

7.5.7 Installing onboard RAID controller software

You install the software of the onboard RAID controller with its driver.

7.5.8 Backing up data and changing partitions at a later time

We recommend the software tool SIMATIC IPC Image & Partition Creator to back up data
under Windows operating systems. This tool provides convenient and efficient functions for
backing up and restoring the full content of memory cards, hard disks and individual
partitions (images).
SIMATIC IPC Image & Partition Creator supports the burning of DVD media. You can order
the tool using the Siemens online ordering system Industry Mall
(https://mall.industry.siemens.com). For more information on SIMATIC IPC Image & Partition
Creator, refer to the corresponding product documentation.

Note
SIMATIC IPC Image & Partition Creator supports the device hardware as of version 3.3.3.
Data storage media set up with GPT partition management are supported as of version 3.4.
Older versions do not support the device hardware.
For devices with a Hardware RAID adapter card, the device driver must be downloaded
subsequently. A function is available for this in the SIMATIC IPC Image & Partition Creator.
For information on SIMATIC IPC Image & Partition Creator, refer to the corresponding
product documentation.

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8.1 Certificates and approvals

ISO 9001 certificate

The Siemens quality management system for our entire product creation process
(development, production and sales) meets the requirements of ISO 9001:2008.
This has been certified by DQS (the German society for the certification of quality
management systems).
Certificate no.: 001323 QM08

Software license agreements

If the device is supplied with preinstalled software, you must observe the corresponding
license agreements.

UL approval
The following approvals are available for the device:
● Underwriters Laboratories to Standard-UL 60950-1, File no. E11 5352
● Canadian National Standard CAN/CSA-C22.2 No. 60950-1-07 (I.T.E)

FCC and Canada

USA
Federal This equipment has been tested and found to comply with the limits for a Class
Communications A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
Commission to provide reasonable protection against harmful interference when the
Radio Frequency equipment is operated in a commercial environment. This equipment generates,
Interference uses, and can radiate radio frequency energy and, if not installed and used in
Statement accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Shielded Cables Shielded cables must be used with this equipment to maintain compliance with
FCC regulations.
Modifications Changes or modifications not expressly approved by the manufacturer could
void the user's authority to operate the equipment.
Conditions of This device complies with Part 15 of the FCC Rules. Operation is subject to the
Operations following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.

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8.1 Certificates and approvals

CANADA
Canadian Notice This Class B digital apparatus complies with Canadian ICES-003.
Avis Canadien Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.

AUSTRALIA / NEW ZEALAND

This product meets the requirements of the standard EN 61000-6-3:2007 Generic standards
- Emission standard for residential, commercial and light-industrial environments.
This product meets the requirements of the standard EN 61000-6-3:2007 Generic standards
- Emission standard for residential, commercial and light-industrial environments.

Identification for Eurasion Customs Union

● EAC (Eurasian Conformity)
● Customs union of Russia, Belarus and Kazakhstan
● Declaration of conformity according to Technical Regulations of the
Customs Union (TR CU)

KOREA
This product meets the requirements of Korean certification.
This product satisfies the requirement of the Korean Certification (KC Mark).
이 기기는 업무용(A급) 전자파 적합기기로서 판매자 또는 사용자는 이 점을 주의하시기
바라며 가정 외의 지역에서 사용하는 것을 목적으로 합니다.

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8.2 Directives and declarations

8.2 Directives and declarations

8.2.1 CE marking
The device meets the guidelines listed in the following sections.

EC Declaration of Conformity
The associated declaration of conformity is available on the Internet at the following address:
SIEMENS Industry Online Support
(http://support.automation.siemens.com/WW/view/en/10805661/130000).

Electromagnetic compatibility
This product meets the requirements of EC Directive 2004/108/EC "Electromagnetic
Compatibility".
The device is designed for the following areas of application corresponding to the CE
marking:

Scope of application Requirements for

Interference emission Immunity to interference
Industrial area EN 61000-6-4 : 2007 +A1:2011 EN 61000-6-2 : 2005
Residential and commercial areas EN 61000-6-3 : 2007 +A1:2011 EN 61000-6-1 : 2007
and small businesses

The devices comply with the standards EN 61000-3-2:2006 +A1:2009 +A2:2009 (harmonic
currents) and EN 61000-3-3:2008 (voltage fluctuations and flicker).

Low-voltage directive
The device with AC power supply complies with the requirements of the EC Directive
2006/95/EC "Low Voltage Directive". Compliance with this standard has been verified
according to EN 60950-1:2006 + A11:2009 +A1:2010 +A12:2011.

8.2.2 ESD guideline

What does ESD mean?

An electronic module is equipped with highly integrated components. Due to their design,
electronic components are highly sensitive to overvoltage and thus to the discharge of static
electricity. Such electronic components or modules are labeled as electrostatic sensitive
devices.

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Technical specifications
8.2 Directives and declarations

The following abbreviations are commonly used for electrostatic sensitive devices:
● ESD – Electrostatic sensitive device
● ESD – Electrostatic Sensitive Device as a common international designation
Electrostatic sensitive devices can be labeled with an appropriate symbol.

NOTICE
Damage to ESD from touch
Electrostatic sensitive devices, ESD, can be destroyed by voltages which are far below the
human perception limit. If you touch a component or electrical connections of a module
without discharging any electrostatic energy, these voltages may arise.
The damage to a module by an overvoltage can often not be immediately detected and only
becomes evident after an extended period of operation. The consequences are incalculable
and range from unforeseeable malfunctions to a total failure of the machine or system.
Avoid touching components directly. Make sure that persons, the workstation and the
packaging are properly grounded.

Charge
Every person without a conductive connection to the electrical potential of his/her
surroundings can be electrostatically charged.
The material with which this person comes into contact is of particular significance. The
figure shows the maximum electrostatic voltages with which a person is charged, depending
on humidity and material. These values conform to the specifications of IEC 61000-4-2.

① Synthetic materials
② Wool
③ Antistatic materials such as wood or concrete

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8.2 Directives and declarations

NOTICE
Grounding measures
There is no equipotential bonding without grounding. An electrostatic charge is not
discharged and may damage the ESD.
Protect yourself against discharge of static electricity. When working with electrostatic
sensitive devices, make sure that the person and the workplace are properly grounded.

Protective measures against discharge of static electricity

● Disconnect the power supply before you install or remove modules which are sensitive to
ESD.
● Pay attention to good grounding:
– When handling electrostatical sensitive devices, make sure that persons, the
workstation and devices, tools and packaging used are properly grounded. This way
you avoid static discharge.
● Avoid direct contact:
– As a general rule, do not touch electrostatic sensitive devices, except in the case of
unavoidable maintenance work.
– Hold the modules at their edge so that you do not touch the connector pins or
conductor paths. This way, the discharge energy does not reach and damage the
sensitive components.
– Discharge your body electrostatically before you take a measurement at a module. Do
so by touching grounded metallic parts. Always use grounded measuring instruments.

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8.3 Dimension drawings

8.3 Dimension drawings

8.3.1 Dimension drawing of the device

SIMATIC IPC547E: Front view and top view

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8.3 Dimension drawings

SIMATIC IPC547E with short enclosure: Front view and top view

8.3.2 Dimension drawing of the expansion cards

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Technical specifications
8.3 Dimension drawings

8.3.3 Dimension drawing of the telescope rails

SIMATIC IPC547E: Dimensions for bore holes for telescopic rails

SIMATIC IPC547E with short enclosure: Dimensions for bore holes for telescopic rails

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8.4 Technical specifications

8.4 Technical specifications

8.4.1 General technical specifications

Note
Applicability of technical specifications
The following technical specifications only apply under the following conditions:
• The device is in good working order.
• The fan cover and filter pad are installed.
• The device is closed.

SIMATIC IPC547E: SIMATIC IPC547E with short enclosure:

Order numbers 6AG4104-3....-.... (for details, refer to the ordering documentation)
Dimensions 433.5 x 176.5 x 445.5 (W× H × D in mm) 433.5 x 176.5 x 355.5 (W × H × D in mm)
Detailed information on the dimensions can be found in the chapter
"Dimension drawing of the device (Page 118)".
Weight 15 up to 23 kg; depending on the equipment
Supply voltage (VN) • Power supply: • Power supply:
100V to 240V AC 100V to 240V AC
(–15 %; +10 %) (–15 %; +10 %)
• Redundant power supply:
2 × 100V AC up to 240V AC
(–15 %; +10 %)
Input current • Continuous current at 100 V: ≤ 6 A
• Continuous current at 240 V: ≤ 3 A

• Power supply: • Power supply:

At startup ≤ 80 A for 3.6 ms At startup ≤ 80 A for 3.6 ms
• Redundant power supply:
At startup ≤ 210 A for 1.65 ms for
each module
Frequency 50 to 60 Hz
Minimum 47 Hz up to 63 Hz; sinusoidal
Transient voltage interruption 20 ms at 93 V; ≤ 10 events/h; recovery time ≥ 1 s
Power consumption, at maximum With 230 W secondary: With 230 W secondary:
configuration
• Power supply: • Power supply:
≤ 290 W; with 80% efficiency ≤ 290 W; with 80% efficiency
• Redundant power supply:
≤ 290 W; with 80% efficiency
Power loss, heat emission 290 W = 290 J/s = 0.28 BTU/s

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8.4 Technical specifications

SIMATIC IPC547E: SIMATIC IPC547E with short enclosure:

Current delivery (DC) +5 V; 26 A / +3.3 V; 24 A / a total of 190 W is allowed
+12 V; 15 A / +12 V; 15 A
–12 V; 0.2 A / +5 Vaux; 2 A
The total sum of all voltages is max. 230 W.
Noise emission < 45 dB (A) to DIN 45635
At 20 °C and in Windows idle mode the result is 40 dB (A).
Degree of protection • IP 30 with closed front door
• IP 20 on the rear according to EN 60529
Dust protection With closed front door
Filter class G2 EN 779; particles > 0.5 mm are 99% retained
Safety
Protection class Protection class I compliant with IEC 61140
Safety regulations • IEC 60950-1
• EN 60950-1
• UL 60950-1
• CSA C22.2 No 60950-1-07

Electromagnetic compatibility

Emitted interference (AC) EN 61000-6-3; EN 61000-6-4;

CISPR 22, EN 55022 Class B; FCC Class A /
EN 61000-3-2 class D, EN 61000-3-3
Noise immunity: ± 2 kV; according to IEC 61000-4-4; burst
interference conducted on the ± 1 kV; according to IEC 61000-4-5; surge symm
power supply lines ± 2 kV; according to IEC 61000-4-5; surge symm
Noise immunity on signal lines ± 2 kV; according to IEC 61000-4-4; burst; length > 30 m
± 1 kV; according to IEC 61000-4-4; burst; length < 30 m
± 2 kV; according to IEC 61000-4-5; burst; length > 30 m
Immunity to discharges of static ± 4 kV contact discharge (according to IEC 61000-4-2)
electricity ± 8 kV air discharge; (according to IEC 61000-4-2)
Immunity to RF interference • 10 V/m; 80 up to 1000 MHz; 80% AM to IEC 61000-4-3
• 3 V/m; 1.4 to 2 GHz; 80% AM to IEC 61000-4-3
• 1 V/m; 2 up to 2.7 GHz; 80% AM to IEC 61000-4-3
• 10 V; 150 kHz up to 80 MHz; 80% AM to IEC 61000-4-6
Magnetic field 30 A/m; 50 Hz; 60 Hz (according to IEC 61000-4-8)

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8.4 Technical specifications

Ambient conditions

Climatic ambient conditions

Temperature Tested according to IEC 60068-2-2; IEC 60068-2-1; IEC 60068-2-14
Operation +5 °C up to +40 °C 1
Gradient: ≤ 10 K/h; no condensation
Storage/transportation –20 °C up to +60 °C
Gradient: ≤ 20 K/h; no condensation
Relative humidity Tested according to IEC 60068-2-78; IEC 60068-2-30
Operation 5 % up to 80% at 25 °C; no condensation
Gradient: ≤ 10 K/h; no condensation
Storage/transportation 5 % up to 95% at 25 °C; no condensation
Gradient: ≤ 20 K/h; no condensation
Atmospheric pressure
Operation 1080 up to 795 hPa,
Corresponds to an altitude of -1000 m to 2000 m
Storage/transportation 1080 up to 660 hPa,
Corresponds to an altitude of -1000 m to 3500 m
Mechanical ambient conditions
Vibration Tested according to IEC 60068-2-6; 10 cycles
• Operation 2 • 20 up to 58 Hz; amplitude 0.015 mm; 58 up to 200 Hz: 2 m/s2
• Storage/transportation • 5 up to 8.51 Hz; amplitude 3.5 mm; 8.51 up to 500 Hz: 9.8 m/s2
Resistance to shock Tested in accordance with IEC 60068-2-27
• Operation 2 • Half-sine; 9.8 m/s2; 20 ms; 100 shocks per axis
• Storage/transportation • Half-sine; 250 m/s2; 6 ms; 1000 shocks per axis
Special features
Quality assurance In accordance with ISO 9001

1 No burner operation.
At +5 °C up to +35 °C, without limitation; CPU up to 65 W power loss; see notes on
retrofitting
2 The device must be free of any mechanical faults when installing hard drives in
removable drive bays. No mechanical interferences may be present during the burning
process when using DVD burner drives.

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8.4 Technical specifications

Motherboard

SIMATIC IPC547E: SIMATIC IPC547E with short enclosure:

Chipset Intel® LynxPoint 8 series (Q87) Intel® LynxPoint 8 series (H81)
Processor • Intel® Pentium® Dual Core™ G3420 • Intel® Celeron® G1820
(2C/2T; 3.2 GHz; 3 MB cache) (2C/2T; 2.7 GHz; 2 MB cache)
• Intel® Core™ i5-4570S • Intel® Pentium® Dual Core™ G3420
(4C/4T; 2.9 (3.6) GHz; 6 MB cache; (2C/2T; 3.2 GHz; 3 MB cache)
iAMT)
• Intel® Core™ i7-4770S
(4C/8T; 3.1 (3.9) GHz; 8 MB cache;
iAMT)
RAID (on-board) Intel® PCH with Intel® Rapid Storage -
Technology
Slots for memory modules 4 x DIMM slots for DDR3, expandable to 2 x DIMM slots for DDR3, expandable to
32 GB 16 GB
Main memory 2 up to 32 GB; DDR3 1600 SDRAM 2 up to 16 GB; DDR3 1600 SDRAM
(PC3-12800) (PC3-12800)
Max. of 3.2 GB can be used for 32-bit versions of operating system and applications;
see order documents for equipment
Expansion card slots • 4 × PCI • 4 × PCI
• 1 × PCIe x16 (4 lanes); Gen 2.0 • 1 × PCIe x16 (2 lanes); Gen 2.0
• 1 × PCIe x8 (1 lane); Gen 2.0 • 1 × PCIe x8 (1 lane); Gen 2.0
• 1 × PCIe x16; Gen 3.0 • 1 × PCIe x16; Gen 2.0
You can use expansion cards with a You can use expansion cards with a
length of up to 312 mm. length of up to 260 mm.
Power consumption per PCI slot, • 5 V; 5 A or 3.3 V; 7 A
maximum permitted
• 12 V; 0.5 A
• 12 V; 0.05 A
• 3.3 Vaux; 0.4 A
Power consumption per PCIe slot • 3.3 V; 3 A
with x4 expansion card, maximum
• 12 V; 2.1 A
permitted
• 3.3 Vaux; 0.4 A
Power consumption per PCIe slot • 3.3 V; 3 A
with x16 expansion card, maximum
• 12 V; 2.1 A
permitted
• 3.3 Vaux; 0.4 A
Power consumption per slot, ≤ 25 W
permitted
Power loss all slots, permitted ≤ 80 W
In sum, the current for 3.3 Vaux may not exceed 1.2 A.

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8.4 Technical specifications

Drives
Information on the drives is available in your order documents.

SIMATIC IPC547E: SIMATIC IPC547E with short enclosure:

SATA drive • 3.5" SATA, 6 GB/s; 500 GB
• 3.5" SATA, 6 GB/s; 1000 GB
Native Command Queuing is supported.
Flash memory 2.5" SSD -
DVD burner 1 Slimline SATA -
Read:
• DVD ROM, Single Layer and Dual Layer: 8 ×
• DVD+R/RW, DVD-R/RW, DVD-RAM: 8 ×
• CD-ROM, CD-R, CD-RW: 24 ×
Write:
• DVD-R: 8 ×
• DVD-R DL: 6 ×
• DVD-RW: 6 ×
• DVD+R: 8 ×
• DVD+R DL: 6 ×
• DVD+RW: 8 ×
• DVD-RAM: 5 ×
• CD-R: 10 ×
• CD-RW: 16 ×

1 No mechanical interferences may be present during the burning process when using a
DVD burner drive.

Graphics

SIMATIC IPC547E: SIMATIC IPC547E with short enclosure:

Graphic controller • Intel® HD Graphics 4400 • Intel® HD Graphics 4400
(integrated in processor: (integrated in processor:
Intel® Pentium® Dual Core™ G3420) Intel® Celeron® G1820)
• Intel® HD Graphics 4600 • Intel® HD Graphics 4400
(integrated in processor: (integrated in processor:
Intel® Core™ i5-4570S) Intel® Pentium® Dual Core™ G3420)
• Intel® HD Graphics 4600
(integrated in processor:
Intel® Core™ I7-4770S)
Graphics memory Dynamic Video Memory Technology,
occupies 32 MB to 1.7 GB of main memory

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8.4 Technical specifications

SIMATIC IPC547E: SIMATIC IPC547E with short enclosure:

Resolutions/frequencies • DVI (VGA via adapter) up to 1920 x 1200 pixels at 60 Hz, color depth up to 32-bit/pixel
/colors
• DisplayPort up to 3840 x 2160 pixels at 60 Hz; color depth up to 32-bit/pixel
Graphics card (optional) PCIe x16; Dual Head; 2 × DisplayPort; 2 × VGA or 2 × DVI-D 1
• Type: NVIDIA NVS 300, 512 MB of graphics memory
• Maximum resolution:
– DisplayPort 2560 × 1600 at 60 Hz; 32-bit color depth
– DVI 1920 × 1200 at 60 Hz; 32-bit color depth
– VGA 2048 × 1536 at 60 Hz; 32-bit color depth

1 Adapter for VGA and DVI-D supplied

Interfaces

SIMATIC IPC547E: SIMATIC IPC547E with short enclosure:

COM 1, Serial interface 1 (V.24), 9-pole sub D socket -
COM 2 (optional) Serial interface 2 (V.24), 9-pole sub D socket
LPT (optional) Parallel interface (standard, EPP and ECP mode)
Port for printer with parallel interface
VGA Connecting an analog monitor; via adapter cable; optional
DisplayPort V1.2 For connecting a digital monitor
DVI-I For connecting a digital monitor
2 × DVI-D/VGA with For connecting two digital or analog monitors
dual-head graphics
card (optional)
PS/2 keyboard Keyboard connection
PS/2 mouse Mouse connection
USB 2.0 USB 2.0 HighSpeed USB 2.0 HighSpeed
• Back of device: • Back of device:
6 × 500 mA / high current 6 × 500 mA / high current
• Internal:
1 × 500 mA / high current with mechanical lock;
optional
USB 3.0 USB 3.0 SuperSpeed backward USB 3.0 SuperSpeed backward
compatible with USB 2.0/1.1 compatible with USB 2.0/1.1
• Back of device: • Front of device:
2 × 500 mA / high current 2 × 500 mA / high current
• Front of device:
2 × 500 mA / high current

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8.4 Technical specifications

SIMATIC IPC547E: SIMATIC IPC547E with short enclosure:

Ethernet 2 × Ethernet interface (RJ45) 1 × Ethernet interface (RJ45)
10/100/1000 Mbps 10/100/1000 Mbps
• Ethernet 1: • Ethernet 1:
Intel® Clarkville i217LM, AMT capable1 Intel® Clarkville i217LM
• Ethernet 2:
Intel® Springville i210-AT
Wake on LAN, Remote Boot and the Teaming modes Wake on LAN and Remote Boot are
are supported: supported.
• Adapter Fault Tolerance (AFT)
• Adaptive Load Balancing (ALB)
• IEEE 802.3ad Dynamic Link Aggregation (DLA)
• Static Link Aggregation (SLA)
• Switch Fault Tolerance (SFT)
Audio Realtek ALC671, 6-channel DAC support
• Micro
• Line In
• Line Out 2 W at 4 Ω

1 AMT and teaming cannot be used simultaneously on the Ethernet interface.

8.4.2 Current and power requirements

Device components

Voltage
+5 V +3.3 V +12 V +12 V –12 V 5 Vaux
(1) (2)
FTS motherboard with processor and 5A 2A – 9.5 A 0.1 A 0.3 A
heat sink
Front fan 2.0 A
Basic system 1) 5A 2A 16 A 0.01 A 0.5 A

1 Depends on the selected device configuration

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8.4 Technical specifications

Device expansions

Voltage
+5 V +3.3 V +12 V +12 V –12 V 5 Vaux
(1) (2)
SATA drive 1 0.5 A 2.0 A
DVD burner 1 1.1 A 2.0 A
Current per voltage ≤ 20 A ≤ 20 A ≤ 11 A ≤ 14 A ≤ 0.5 A ≤2A

1 Depending on the selected device expansion

Note the information in the sections "AC power supply (Page 128)" and
"AC power supply, redundant (Page 129)".

8.4.3 AC power supply

Voltage Maximum current Voltage stability

+12 V 11 A ± 5%
+12 V 14 A ± 5%
–12 V 0.3 A ± 10%
+5 V 25 A 1 + 5%, – 4%
+3.3 V 20 A 1 + 5%, – 4%
+5 Vaux 2.5 A + 5%, – 3%

1 The total output of the +5 V and +3.3 V voltage must be ≤ 190 W.

The inrush current is:
● ≤ 80 A for 3.6 ms

Note
Operation on an uninterruptible power supply (UPS)
The power supply contains an active PFC (Power Factor Correction) circuit for adherence to
the EMC guidelines.
Uninterruptible power supplies must supply a sinusoidal output voltage in normal and
buffered mode when used with SIMATIC IPCs with an active PFC.
The characteristics of uninterruptible power supplies are described and classified in the
standards EN 50091-3 or IEC 62040-3. Devices with sinusoidal output voltage in normal and
buffered mode are identified with the classification "VFI-SS-...." or "VI-SS-....".

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8.4 Technical specifications

8.4.4 AC power supply, redundant

Voltage Max. current Voltage stability

+12 V 18 A 2 ± 5%
+12 V 18 A 2 ± 5%
+12 V 14 A 2 ± 5%
–12 V 0.8 A ± 10%
+5 V 20 A 1 + 5%, – 4%
+3.3 V 20 A 1 + 5%, – 4%
+5 V aux 2.0 A + 5%, – 3%

1 The total output of the +5 V and +3.3 V voltage must be ≤ 100 W.

2 The total current of the +12 V voltage must be ≤ 25 A.
The inrush current of a plug-in module is:
● ≤ 210 A for 1.65 ms

8.4.5 Technical specifications of the telescopic rails

Ultimate load per pair ≥ 30 kg

Full extraction length ≥ 470 mm
Rail thickness ≤ 9.7 mm
Mounting screws M5 x 6 mm
The mounting screws of the telescopic rails may not protrude by
more than 5 mm into the enclosure.

See also
Dimension drawing of the telescope rails (Page 120)

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8.5 Hardware description

8.5 Hardware description

8.5.1 Motherboard
A detailed description of the motherboard and the ports is available in the manual for the
motherboard on the supplied "Documentation and Drivers" DVD.

8.5.2 System resources

All system resources (hardware addresses, memory configuration, allocation of interrupts,
DMA channels) are assigned dynamically by the Windows OS, depending on the hardware
configuration, drivers and connected external devices. You can view the current
configuration of system resources or possible conflicts with the following operating systems:

Microsoft Windows 7 Ultimate 1. Select in the Windows Start menu "Start" > "Search".
(32-bit and 64-bit) 2. Enter "msinfo32" in the search function.
Microsoft Windows Server 2012 R2 3. Open the application.
(64-bit) incl. 5 clients
Microsoft Windows Server 2008 R2 1. Select in the Windows Start menu "Start" > "Run".
(64-bit) incl. 5 clients 2. Enter "msinfo32" in the Open field and confirm your
input with "OK".

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8.5 Hardware description

8.5.3 Interrupt assignment

Interrupt assignment depending on operating system
The functions are assigned different interrupts (IRQ), depending on the operating system.
A distinction is made between the PIC and APIC modes.

1) Host PCI-IRQ A to H is assigned to IRQ 16 to 23 permanently in APIC mode.

Host PCI-IRQ A to H is assigned to IRQ 0 to 15 automatically by the BIOS in PIC mode.
A specific assignment cannot be forced.
X Interrupt PIC and APIC mode
Y Interrupt APIC mode
Z BIOS Default Interrupt PIC mode, e.g. DOS

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8.5 Hardware description

Slot-specific interrupt assignment

Interrupt routing of the slot connectors on the motherboard.

1) Host PCI-IRQ A to H is assigned to IRQ 16 to 23 permanently in APIC mode. Host

PCI-IRQ A to H is assigned to IRQ 0 to 15 automatically by the BIOS in PIC mode.
A specific assignment cannot be forced.
Y Interrupt APIC mode
Z BIOS Default Interrupt PIC mode, e.g. DOS

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8.6 BIOS description

Exclusive PCI hardware interrupt

Applications demanding a high-performance interrupt require a high-speed hardware
interrupt reaction. The PCI hardware interrupt should be used only by one resource in order
to ensure high-speed reaction of the hardware.

Setting up an exclusive interrupt on the device (APIC mode only)

An exclusive interrupt can only be used for PCI slot 4 and PCI slot 5. Further exclusive
interrupts for use at the slots are not available.

Assigning exclusive interrupts in BIOS Setup (PIC mode only)

The interrupts are automatically assigned to the slots at system startup due to the default
settings in system BIOS. Several slots may share the same interrupt, depending on the
system configuration. This functionality is known as interrupt sharing.
Exclusive interrupts are not available in PIC mode. Disable specific system resources in
order to obtain exclusive interrupts. BIOS assigns the PIC interrupts at random during restart
of the system.

8.6 BIOS description

You can configure the system functions and hardware configuration in the BIOS.
The BIOS is set to a default state suitable to the respective device configuration prior to
delivery. The most important settings are shown in the table below.

Tab Option Setting

Advanced SATA configuration AHCI mode or RAID 1

System Monitoring > Fan Control Enhanced

CPU Configuration > Enhanced SpeedStep Disabled
Boot CSM Configuration > Launch PXE OpROM policy Do not launch

1 Optional for RAID systems

For a detailed description of how to call up and operate the BIOS setup and which menus
and setting options are available, refer to the BIOS reference manual on the "Documentation
and Drivers" DVD that ships with the manual.

Note
After a BIOS update, you need to execute the "Restore Defaults" command. Executing the
"Restore Defaults" command restores all BIOS settings to their original state.

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8.7 Active Management Technology (AMT)

Power failure recovery

The following two settings are possible in the "Power Failure Recovery" BIOS setup entry:
● The device switches on automatically.
The device switches on automatically when the device was separated from the mains
supply for at least 20 s. This setting is of importance even if the device is always switched
off with a hardware reset. The device always starts automatically when the power supply
is re-connected at a later time.
● The on/off/ button must be operated.
The device does not switch on automatically.
Note
Automatic startup may endanger the operation of the machine or plant, for example, after a
power failure. Take this into account when designing the plant.

8.7 Active Management Technology (AMT)

8.7.1 AMT basics

The processors Intel® CoreTM i5 and CoreTM i7 support Intel® vProTM and Intel Active
Management Technology at the hardware end. An administrator at the Help Desk PC
accesses the AMT PCs. Only the AMT PCs must have an integrated Intel AMT.
The following figure shows the possible structure of a network for remote management on
the basis of SIMATIC AMT-PCs.

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8.7 Active Management Technology (AMT)

From a SIMATIC IPC which does not have Intel AMT functions, you can access networked
SIMATIC IPCs with Intel AMT using the SIMATIC IPC Remote Manager and/or a web
browser.
A SIMATIC IPC that supports AMT features two onboard Ethernet interfaces, each with a
separate controller. You can configure the controller integrated in the chipset for use with
Intel AMT. Further details about the controller can be found in the technical specification.
For security reasons, AMT is disabled when you receive the SIMATIC IPC. Enable AMT in
the BIOS setup. Afterwards the Intel® Management Engine (Intel® ME) has to be activated
and set for AMT. Set the following in the Management Engine:
● Configure network for access via AMT
● Create password

8.7.2 Overview of AMT

This section describes the required measures and settings on the local IPC so that the IPC
can be controlled and maintained remotely from a management station known below as the
help desk PC.
The local IPC is known below as the "AMT PC".
The sections contain the following information:
● AMT settings in the MEBx and in the BIOS setup
● Basic configuration of AMT
● Further useful notes

8.7.3 Activate AMT

For security reasons, AMT is not enabled on new devices.

Procedure
1. Connect the AMT PC by means of "Create Internet connection" when using the
corresponding LAN controller (LAN 1).
2. If necessary, first reset AMT to the default status.
You can find the required information in the chapter
"Reset AMT with Unconfigure ME (Page 137)".
3. To access the BIOS, press the <F2> key while the device is booting.
4. In the Advanced menu, enable "Intel AMT Support", and "Intel AMT Setup Prompt".
5. Exit the BIOS with the <F10> key "Save and Exit".
The AMT PC starts.
6. To access the MEBx, press the <Ctrl+P> keyboard shortcut at system power-up.
7. In the login dialog, enter the standard password "admin".

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8.7 Active Management Technology (AMT)

8. Change the default password.

The new password must include the following characters:
– In total at least eight characters
– One upper case letter
– One lower case letter
– One number
– One of the special characters ! @ # $ % ^ & * @ # $ % ^ & *

Note
The underscore and and blank space are valid password characters but do not
increase password complexity.

9. Enable "Intel (R) AMT Configuration > Manageability Feature Selection".

10. Enable "Intel (R) ME General Settings > Activate Network Access".

8.7.4 Advanced settings

The BIOS and the MEBx contain the most important basic settings for AMT. Additional tools
are necessary if you want to make more advanced settings. If required, these must be
downloaded from the relevant manufacturer's site. For information on the options and use of
these tools, refer to the relevant documentation of the manufacturer.
● Manageability Commander and other tools of the Intel DTK (Manageability Developer
Tool Kit): Programs from the Intel DTK that you can download from the Internet at
"http://software.intel.com/en-us/manageability".
● AMT Web interface: For encrypted connections, the URL of the Web interface is
"https:// <Fully qualified domain name>:16993" and for unencrypted connections
"http://<IP address>:16992".
● WinRM: A command line program that is part of Windows as of Windows Vista. This tool
can be downloaded for older Windows versions.

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8.7 Active Management Technology (AMT)

8.7.5 Reset AMT with Unconfigure ME

Note
If the factory setting for the AMT PC was not changed, you can skip this chapter.

If you have already configured AMT previously, discard all previous AMT settings made in
the MEBx.

Note
Note the following points:
• All previous settings in the Management Engine are deleted.
• Correct operation in the plant may be at risk.
• Note down all the settings in the MEBx. Make the settings again as necessary following
Unconfigure.

The device continues booting in factory setting.

Procedure
1. Enable the "Unconfigure ME" entry in "Advanced > Active Management Technology
Support" in the BIOS.
2. Exit BIOS with the <F10> key.
Your entry is saved and BIOS is closed. The AMT PC starts.
3. After the start, a user prompt appears asking whether you really want to discard all the
settings in the Management Engine.

4. Confirm with "Y". On a German keyboard, this means pressing the <Z> key.

8.7.6 Determining the network address

To connect the AMT PC with the AMT server, the network address that uniquely localizes
the AMT server on the AMT PC must be entered.
If DHCP is set for the automatic assignment of the network address in "Network Setup" in
the MEBx of the AMT PC, the network address is not fixed.

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8.8 Assignment of expansion interface to the software in the TIA Portal (CP assignment)

Procedure
If the AMT server uses the same network address as the operating system of the AMT PC
(most common situation):
1. You can obtain the address of the AMT server in the command line in Windows using
"ipconfig" and in UNIX using "ifconfig".
If the AMT server and operating system do not use the same network address, ask your
network administrator for the address you have been assigned.

8.7.7 Forcing user consent

When establishing a connection to the AMT PC, the KVM viewer may prompt the user to
enter a six-figure code. This code is displayed on the screen of the AMT PC. The user of the
AMT PC must inform the user of the KVM viewer of this code.
This code query needs to be set up on the KVM viewer.

Procedure
1. Select "Intel(R) AMT Configuration > User Consent" in the MEBx.
2. Select the value "KVM" for "User Consent".
To allow a user with administrator privileges to avoid this code query, follow these steps:
1. Select "Intel(R) AMT Configuration > User Consent" in the MEBx.
2. Enable "Opt-in configurable from remote IT".

8.8 Assignment of expansion interface to the software in the TIA Portal

(CP assignment)
The table below shows the correlation between enclosure labeling of the IPC expansion slots
and the labeling that is used during assignment of interfaces to the software in the TIA
Portal.

Enclosure labeling TIA Portal

1 X100
2 X101
3 X102
4 X103
5 X104
6 X105
7 X106

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Technical support A
A.1 Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
● Technical support (http://www.siemens.de/automation/csi_en_WW)
● Support request form (http://www.siemens.com/automation/support-request)
● After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis)
● SIMATIC Documentation Collection (http://www.siemens.com/simatic-tech-doku-portal)
● Your local representative
(http://www.automation.siemens.com/mcms/aspa-db/en/Pages/default.aspx)
● Training center (http://sitrain.automation.siemens.com/sitrainworld/?AppLang=en)
● Industry Mall (https://mall.industry.siemens.com)
When contacting your local representative or Technical Support, please have the following
information at hand:
● MLFB of the device
● BIOS version for industrial PC or image version of the device
● Other installed hardware
● Other installed software

Tools & downloads

Please check regularly if updates and hotfixes are available for download to your device. The
download area is available on the Internet at the following link:
After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis)

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Technical support
A.2 Troubleshooting

A.2 Troubleshooting
This chapter provides you with tips on how to locate and/or troubleshoot problems which
occur.

Problem Cause Remedy

The device is not operational No power supply • Check the power supply, the power cable and
the power plug.
• Check to see if the on-off switch is in the correct
position.
Device is being operated outside • Check the ambient conditions.
the specified ambient conditions
• After transport in cold weather do not turn the
power on until after a waiting period of
approximately 12 hours.
The monitor remains dark The monitor is switched off Switch on the monitor.
The monitor is in "power save" Press any key on the keyboard.
mode
The brightness button has been set Increase brightness using the brightness button.
to dark Detailed information can be found in the operating
manual for the monitor.
The power cord or the monitor • Check if the power cord is properly connected to
cable is not connected. the monitor and to the system unit or to the
grounded shockproof power outlet.
• Check to make sure the monitor cable is properly
connected to the system unit and the monitor.
Contact your technical support team if the screen still
remains dark after all these controls and measures.
The mouse pointer does not The mouse driver is not loaded Check whether the mouse driver is properly installed
appear on the screen and available when you start the user program.
Detailed information about the mouse driver is
available in the corresponding documentation.
Mouse not connected • Check to make sure that the mouse cable is
properly connected to the system unit.
• If you use an adapter or extension cable for the
mouse cable make sure to check these
connections as well.
Contact your technical support team if the mouse
pointer still does not appear on the screen after
these controls and measures.
Time and/or date of the PC is 1. Press <F2> during the booting process to open
not correct the BIOS Setup.
2. Set the time and date in the setup menu.
Although the BIOS setting is The backup battery is dead. Replace the backup battery.
OK, the time and data are still
wrong

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A.3 RAID system and device startup

Problem Cause Remedy

USB device not responding The USB ports are disabled in Use a different USB port or activate the port.
BIOS.
USB-2.0/3.0 device connected and Activate the USB.
USB-2.0/3.0 is disabled
The operating system does not • Switch on the USB legacy support for the mouse
support the USB ports. and keyboard.
• For other devices, you need the USB device
drivers for the required operating system.
DVD drive does not open The device is switched off or the Emergency removal of the data medium:
open/close button is disabled by a 1. Switch off the device.
software application.
2. Insert a pointed object such as a straightened
paper clip into the emergency eject opening of
the drive and press gently until the front loader
opens.
3. Use your hand to pull the loader out further.

A.3 RAID system and device startup

Problem Cause Remedy

The RAID software reports RAID is not activated The messages have no negative effect on the operation of the
the following errors: device and can be ignored.
• The RAID plug-in failed Acknowledge the messages.
to load, because the RAID is activated Install the software again from the supplied "Documentation
drive is not installed. and Drivers" DVD.
• The Serial ATA plug-in
failed to load, because
the driver is not installed
correctly.
• The Intel® Matrix
Storage Console was
unable to load a page
for the following reason:
– A plug-in did not
provide a page for
the selected device
– A plug-in failed to
load
After changing the drive, the RAID system does not have BIOS setup, Boot menu:
system does not boot from highest boot priority
• Permit RAID system in the boot priority
the RAID system
• Set the RAID system to be first in the boot priority order.
After changing the drive, System was booted without Reboot the system with a functioning drive.
"unused" is indicated for the functioning drive. The
relevant SATA port removable drive bay might
not be switched on.

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Technical support
A.3 RAID system and device startup

Problem Cause Remedy

Computer does not boot or • The boot device is not • In the BIOS setup "Boot" menu, permit the boot device in
"Boot device not found" is permitted the boot priority
displayed
• The boot device is not in • In the BIOS setup "Boot" menu, change the boot priority of
first place of the boot the Boot device
priority in the BIOS
setup
• The boot data carrier is • Activate UEFI boot in the BIOS setup.
set up with GPT and
UEFI boot is deactivated
in the BIOS setup
The startup of a Windows The boot parameters in the Execute "Startup and Repair" from Microsoft Windows:
operating system on a GPT boot loader file "BCD" are 1. Insert the Recovery DVD into the optical drive.
data carrier is aborted with incorrect or damaged.
the following error message: 2. Select the line with "UEFI" in front of the name of the opti-
cal drive.
"Status: 0xc0000225 Info:
The boot selection faild 3. Click "Next" in the language selection window.
because a required device 4. In the following "Install Windows" dialog, click on "Repair
is inaccessible" your computer" or press the <R> key. The "System Re-
covery Options" dialog appears. The system is checked for
errors.
5. Next, click "Repair and restart".

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 Technical support
A.4 Notes on the use of third-party modules

A.4 Notes on the use of third-party modules

Problem Cause Remedy

The device • Redundant I/O addresses Check your computer configuration:
crashes during
• Redundant hardware interrupts • If the computer configuration corresponds to the delivery
startup
and/or DMA channels state, contact your technical support team.
• Signal frequencies or signal • In the case of a change in the configuration, restore the
levels are not adhered to delivery state. To do this, remove the third-party modules
• Different pin assignment and restart the device. If the error no longer occurs, the
third-party module being used was the cause of the fault.
Replace the thrid-party module with a Siemens module or
contact the module supplier.
If the device still crashes, contact your technical support team.
Insufficient output of an external Use a higher capacity power supply
power supply, e.g., UPS
The device does A counter voltage is fed into the Clarify the following with the supplier of the component:
not start up or device by connected or installed
• The component can be operated without an external power
switches off third-party components
supply.
immediately
• The component can be reconfigured so that it only uses the
external power supply or that of the device.

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Technical support
A.4 Notes on the use of third-party modules

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List of abbreviations B
Abbreviation Term Meaning
AC Alternating current Alternating current
PLC Programmable controller
AGP Accelerated Graphics Port High speed bus system
AHCI Advanced Host Controller Interface Standardized controller interface for
SATA devices. This is supported in
Microsoft Windows XP as of SP1 and
IAA driver.
APIC Advanced Programmable Interrupt Extended programmable interrupt
Controller controller
AT Advanced Technology
ATA Advanced Technology Attachment
AWG American Wire Gauge US standard for the cable diameter
BIOS Basic Input Output System Basic Input Output System
CAN Controller Area Network
CD-ROM Compact Disc – Read Only Memory Removable storage medium for large
data volumes
CD-RW Compact Disc – Rewritable Rewritable CD
CE Communauté Européenne (CE symbol) The product is in conformance with all
applicable EC directives
CF Compact Flash
CMOS Complementary Metal Oxide Complementary metal oxide
Semiconductors semiconductors
COA Certificate of authentication Microsoft Windows Product Key
COM Communications Port Term for the serial interface
CP Communication Processor Communication computer
CPU Central Processing Unit CPU
CRT Cathode Ray Tube
CSA Canadian Standards Association Canadian organization for tests and
certifications according to own or
binational standards (with UL / USA)
standards
DRAM Dynamic Random Access Memory
DMA Direct Memory Access Direct memory access
DOS Disk Operating System Operating system without GUI
DVD Digital Versatile Disk
DVI Digital Visual Interface Digital display interface
DVI-I Digital Visual Interface Digital display interface with digital and
VGA signals
ECP Extended capability port Extended parallel port

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List of abbreviations

Abbreviation Term Meaning

EFI Extensible Firmware Interface
ESD Components sensitive to electrostatic
charge
EN European standard
EPP Enhanced Parallel Port Bi-directional Centronics interface
HD Hard Disk Hard disk
HDD Hard Disk Drive Hard disk drive
HU Height unit
HT Hyper Threading
I/O Input/Output Data input/output on computers
IAA Intel Application Accelerator
IDE Integrated Device Electronics
IEC International Electronical Commission
IP Ingress Protection Degree of protection
IRQ Interrupt Request Interrupt request
ISA Industry Standard Architecture Bus for expansion modules
LAN Local Area Network Computer network that is limited to a
local area.
LCD Liquid Crystal Display Liquid crystal display
LED Light Emitting Diode Light emitting diode
LPT Line Printer Printer port
MAC Media access control Media access control
MLFB Machine-readable product designation
MUI Multilanguage User Interface Language localization in Windows
NEMA National Electrical Manufacturers Syndicate of manufacturers of electrical
Association components in the USA
NTFS New Technology File System Secure file system for Windows versions
(2000, XP, 7)
OPC OLE for Process Control Standardized interface for industrial
processes
PC Personal computer
PCI Peripheral Component Interconnect High-speed expansion bus
PCIe Peripheral Component Interconnect High-speed serial, differential full-duplex
express PtP interface with high data rate.
PFC Power Factor Correction Harmonic suppression for operation on
public networks.
PG Programming device
PIC Programmable Interrupt Controller Programmable interrupt controller
PXE Preboot Execution Environment Software for running new PCs without
drive data via the network
RAID Redundant Array of Independent Disks Redundant drive array
RAM Random Access Memory
ROM Read-Only Memory
SDRAM Synchronous DRAM

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 List of abbreviations

Abbreviation Term Meaning

SJT Service [Grade] Junior (Hard Service) PVC armored cable
Thermoplastic
SNMP Simple Network Management Protocol Network protocol
SSD Solid State Drive
UEFI Unified Extensible Firmware Interface
UL Underwriters Laboratories Inc. US organization for tests and
certifications according to own or
binational standards (with CSA /
Canada) standards
URL Uniform Resource Locator Designation of the full address of an
Internet page
USB Universal Serial Bus
V.24 ITU-T standardized recommendation for
data transfer via serial ports
VDE Verband der Elektrotechnik Elektronik since 1998: Verband der Elektrotechnik
Informationstechnik e.V Elektronik Informationstechnik e.V
formerly: Verband Deutscher
Elektrotechniker
VGA Video Graphics Array Video adapter which meets industrial
standard
VT Virtualization Technology Intel technology with which a virtually
closed environment can be made
available
WD Watchdog Program monitoring with error detection
and alarming

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List of abbreviations

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Glossary

APIC mode
Advanced peripheral interrupt controller. 24 interrupt lines are available.

Automation system
A programmable controller (PLC) of the SIMATIC S7 system consist of a central controller,
one or several CPUs, and various I/O modules.

BIOS Setup
A program in which information about the device configuration (that is the configuration of
the hardware on the PC/PG) is defined. The device configuration of the PC/PG is preset with
defaults. Changes must therefore be entered in the SETUP if a memory expansion, new
modules or a new drive are added to the hardware configuration.

Cache
High-speed access buffer for interim storage (buffering) of requested data.

Card retainer
The card retainer is used to fasten expansion cards and ensure safe contact and transport.
Large, heavy expansion cards are particularly affected by shocks and vibrations. We
therefore recommend that you use the card retainer for this type of expansion card. Very
short, compact and light expansion cards are also available on the market. The card retainer
was not designed for these expansion cards because standard fastening is sufficient for
them.

CE marking
CE stands for Communauté Européenne. The CE symbol confirms the conformity of the
product with all applicable EC directives such as the EMC Directive.

Chipset
The chipset sits on the motherboard and connects the processor to the RAM, the graphics
card, the PCI bus and the external interfaces.

Configuration files
These are files containing data which define the configuration after restart. Examples of such
files are CONFIG.SYS, AUTOEXEC.BAT and the registry files .

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Glossary

Controller
Integrated hardware and software controllers that control the functions of certain internal or
peripheral devices (for example, the keyboard controller).

Device configuration
The configuration of a PC or programming device contains information on hardware and
device options, such as memory configuration, drive types, monitor, network address, etc.
The data are stored in a configuration file and enable the operating system to load the
correct device drivers and configure the correct device parameters. . If changes are made to
the hardware configuration, the user can change entries in the configuration file using the
SETUP program. .

Disc-At-Once
With this burning technique, data are written to a CD in a single session, and the CD is then
closed. Further write access is then no longer possible.

DisplayPort
DisplayPort is a VESA standardized, universal and license-free connection standard for the
transmission of image and sound signals. Areas of application are mainly the connection of
screens and TVs to computers, DVD players and similar devices.

Drivers
Program parts of the operating system. They adapt user program data to the specific formats
required by I/O devices such as hard disks, printers, and monitors.

DVD
The DVD (short for: Digital Versatile Disc; English for: Digital Versatile Disc) is a digital
optical storage medium, like a CD, but with a larger capacity. R "Recordable" stands for
writable once, RW "Rewritable" means you can rewrite the DVD up to approximately 1000
times.

Energy options
The energy options can be used to reduce energy consumption of the computer, while
keeping it ready for immediate use. This can be configured in Windows by selecting Settings
> Control Panel > Energy options.

Ethernet
Local network (bus structure) for text and data communication with a transfer rate of
10/100/1000 Mbps.

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 Glossary

Extensible Firmware Interface

Refers to the central interface between the firmware, the individual components of a
computer and the operating system. EFI is located logically beneath the operating system
and represents the successor to PC BIOS, focusing on 64-bit systems.

Image
This refers to the image, for example, of hard disk partitions saved to a file in order to restore
them when necessary.

Intel Active Management Technology

This technology permits the diagnostics, management and remote control of PCs. It is only
effective when all relevant system components, such as processors, operating systems and
applications are supported.

Interface
● Physical interconnection (cable) of hardware elements such as PLCs, PCs, programming
devices, printers or monitors.
● Interface for interactive software applications.

Interface
See Interface
● Physical interconnection (cable) of hardware elements such as PLCs, PCs, programming
devices, printers or monitors.
● Interface for interactive software applications.

Interface, multi-point
MPI is the programming interface of SIMATIC S7/M7. Allows remote access to
programmable modules, text-based displays and OPs from central locations. The MPI nodes
can intercommunicate.

LAN
LAN is a local network that consists of a group of computers and other devices that are
distributed across a relatively restricted range and are linked with communication cables.
The devices connected to a LAN are called nodes. The purpose of networks is the mutual
use of files, printers or other resources.

License key
The license key represents the electronic license stamp of a license. Siemens AG issues a
license key for each software that is protected by a license.

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Glossary

Module
Modules are plug-in units for PLCs, programming devices or PCs. They are available as
central modules, interface modules, expansion cards or mass storage (mass storage
module).

Motherboard
The motherboard is the core of the computer. Here, data are processed and stored, and
interfaces and device I/Os are controlled and managed.

Operating system
Generic term which describes all functions for controlling and monitoring user program
execution, distribution of system resources to the user programs and the operating mode in
cooperation with the hardware (for example Windows XP Professional).

Packet writing
The CD-RW is used as a disk medium. The CD can then be read only by packet–writing
compatible software or has to be finalized. Finalization of a CD closes the CD within an
ISO9660 shell. You can still write to the CD-RW several times in spite of finalization. Not all
CD drives can read packet-written CDs . There are restrictions to using this method in
general data transfer.

PCIe
PCI-Express (Peripheral Component Interconnect Express) is an extension standard for
connection of I/O devices with the chipset of a main processor. PCIe is the successor of PCI,
PCI-X and AGP and offers a higher data transmission rate in comparison to its
predecessors.

PIC mode
Peripheral interrupt controller. 15 interrupt lines are available.

PROFIBUS, MPI
Process Field Bus (standard bus system for process applications)

PROFINET
PROFINET is the name of the standard for Industrial Ethernet developed and maintained by
the PROFIBUS user organization. PROFINET unites protocols and specifications with which
Industrial Ethernet meets the requirements of industrial automation technology.

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 Glossary

Programmable controller
The programmable controllers of the SIMATIC S5 system consist of a central controller, one
or more CPUs, and various other modules (e.g. I/O modules).

Recovery DVD
Contains the tools for configuring hard disks and the Windows operating system.

Reset
Hardware reset: Reset/restart of the PC using a button/switch.

Restart
Warm restart of a computer without switching the power off (Ctrl + Alt + Del)

Restore DVD
The Restore DVD is used to restore the system partition or the entire hard disk to factory
state if the system has crashed. The DVD contains all the necessary image files and is
bootable.

S.M.A.R.T
SMART or S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is an industry
standard that is installed in storage media. It makes for permanent monitoring of important
parameters and early detection of imminent problems.

SATA
Serial ATA Interface for hard disk drives and optical drives with serial data transmission rates
of up to 300 Mbps.

Session-At-Once
In session-at-once, the CD can be written to both with an audio session and a data session.
The two sessions are written to at once (as in disc-at-once).

Solid State Drive

A Solid State Drive is a drive that can be installed like any other drive; it does not contain a
rotating disk or other moving parts because only semiconductor memory chips of similar
capacity will be used. This design makes SSDs more rugged, provides shorter access times,
low energy consumption and rapid data transfer.

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Glossary

Track-At-Once
In track-at-once recording, a CD can be written to in bits in several sessions if the CD was
not closed.

Wake on LAN
Wake on Local area network. This function allows the PC to be started via the LAN interface.

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Index

Component label, 35
Components sensitive to electrostatic charge, 115
2 Condensation, 34
Connecting
2 HDD system, (System with two drives)
Equipotential bonding, 41
I/O devices, 40
Power supply, 45
5
Connection of equipotential bonding, 41
5.25" drive Connections, (Interfaces)
Installing, 79 Country-specific information, 42

A D
Access protection, 29 Data carrier controller
AHCI controller Making known to the operating system, 104
Making known to the operating system, (See Data exchange, 46
storage controllers) Degree of protection, 122
Alarm reset button, 19 Device configuration, 133
Angle brackets, 38 Device fan, 92
Antivirus software, 56 Maintenance interval, 84
Approval, (EAC) Removing and installing, 92
Approvals, 31 DiagMonitor, 13
Australia, 114 Temperature monitoring, 60
Authorization, 109 Dimension drawings, 118
Automatic Update, 56 Directive
ESD Directive, 115
DisplayPort
B Connection, 17
Documentation and Drivers CD/DVD, 101
Backup battery, 62
Drive cage
Maintenance interval, 84
Removal, 70
Basic data, 11
Drivers
Battery monitoring, 62
Installing, 102
Drives
Maintenance interval, 84
C
Mounting locations, 11
Cabinet manufacturer, 38 Technical specifications, 125
Canada, 114 Dust protection, 122
CE marking, 115 DVD drive
Certificates, 115 Removing and installing, 80
Certifications and approvals, 113 DVI-I
COA label, 35 Connection, 17
COM interface
Technical specifications, 126
COM1 E
Connection, 17
EAC, 114
COM2
EC Declaration of Conformity, 115
Connection, 17

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Index

Electromagnetic compatibility, 115 I

for system expansions, 26
I/O devices
EMC, (Electromagnetic compatibility)
Connecting, 40
UPS, 128
Identification data, 35
Equipotential bonding, 41
Image & Partition Creator, 13
ESD, 115
Initial commissioning, 49
ESD Directive, 115
Inrush current
Ethernet, 46
Redundant power supply, 129
Connection, 17
Single power supply, 128
Status display, 21
Installation
Ethernet address, 36
5.25" drive, 79
Expansion cards
Expansion cards, 68
Installing, 68
Mounting locations, 37
Slots on motherboard, 124
Mounting methods, 37
Specification, 68
Installation information, 36
Types, 12
Installing
Windows, 103
Installing language package, (See MUI)
F
Integration
Fan, (Device fan) Ethernet, 46
Fan cover PROFINET, 46
Location of filter pad, 84 Interface
Open, 66 COM1, 17
FCC, 113 COM2, 17
Filter, (Filter pad) DisplayPort, 17
Filter pad DVI-I, 17
Changing, 84 Ethernet, 17
Maintenance interval, 84 LPT, 17
Fire protection, 37 USB 2.0, 16, 17
Fire protection housing, 37 USB 3.0, 17
Firewall, 56 VGA, 17
Front panel, (Fan cover) Interfaces
Configuration, 14 On the device rear, 16
FS, (Manufacturing version) Parallel, 126
IT communication, 46

G
L
Graphic controller, 125
Graphics card, 126 Labeling, 114
Graphics memory, 125 Korea, 114
LAN, (Ethernet)
LEDs, (Status displays)
H License key, 109
Limitation of liability, 83
Hard disk
LPT
installing in removable drive bay, 73
Connection, 17
remove from removable drive bay, 71
LPT1, 126
Hard disk drive
Second hard disk drive, (System with two drives)
Hardware reset, 57
M
Highlights, 10
Hot spare drive, 55 Main memory, 124

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 Index

Manufacturing version Power consumption, 121

of the device, 36 Power plug latch, 43, 44
Marking Power requirements, 127, 128
EC Declaration of Conformity, 115 Power supply
Memory modules basic, 12
Slots on motherboard, 124 Connecting, 42
Modules, (Expansion cards) Connecting a single power supply, 43
Monitoring Redundant, 12
Fan, 61 Processor, 124
Temperature, 60 Changing, 99
Monitoring functions Product version
Overview, 12, 59 of the device, (Manufacturing version)
Motherboard, (See motherboard) PROFIBUS
Removal, 97 Integration, 46
Mounting holes, 38 PROFINET, 46
MUI, 107 Protection class, 31, 122
Multi-monitoring, 47 Protective measure
Static electricity, 117

N
R
NCQ, 125
New Zealand, 114 Radiation, 27
Note, 36 High frequency radiation, 27
Installation guidelines, 36 RAID, 141
RAID controller
Making known to the operating system, (See
O storage controllers)
RAID system
On/off button, 19
Automatic integration of new hard disk, 89
On/Off switch
Checking status, 87
Basic power supply, 19
Displaying the defective HDD in the RAID
Redundant power supply, 19
software, 87
Open
Integrating hot-spare drive, 92
Device, 67
Management functions, 54, 86
Open the device, 67
Manual integration of new hard disk, 89
Operating system, 12
RAID1 system, 55
Initial commissioning, 49
Mounting locations for hard disk drives, 77
Installing, 103
Replacing a defective hard disk drive, 79
Shutdown, 56
Status displays of the hard disk drives, 77
Updates, 101
RAID1 system with hot spare drive, 55
Operator controls, 19
RAID5 system, 55
Detecting a defective hard disk drive, 78
Mounting locations for hard disk drives, 78
P
Replacing a defective hard disk drive, 79
Package contents, 33 Status displays of the hard disk drives, 79
Checking, 33
Packaging, 33
Checking, 33
Removing, 33
Partitions
Setting up, 104
Windows, 106

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Index

RAID5 system with hot spare drive, 55 T

Rating plate, 35
Technical specifications, 121
Rear of the device
Telescopic rails, 38
Configuration, 15
Technical specifications (basic configuration), 129
Recovery DVD, 101
Temperature monitoring, 60
Removable hard disk, 52
Tools, 84
Removal
Device fan, 92
Drive cage, 70
U
DVD drive, 80
Motherboard, 97 UL approval, 113
Processor, 99 Uninterruptible power supply, 128
Redundant power supply, 96 Update,
Single power supply, 95 Updates
Repairs, 83, 84 Operating system, 101
Restore DVD, 101 UPS, (Uninterruptible power supply)
Restoring the factory state, 109 USB 2.0
Connection, 16, 17
USB 3.0
S Connection, 17
User Account Control, 56
Safety information
Storage, 34
Transportation, 34
V
Serial number, 36
SIMATIC NET, 46 Ventilation slots, 31, 37
SIMATIC S7, 46 VGA
Integration, 46 Connection, 17
SIMATIC software
Installing, 102
Slave drive, (System with two drives) W
Software
Warranty, 26
Installing, 102
Watchdog, 12, 61
Static electricity
Monitoring function, 61
Protective measures, 117
Monitoring times, 62
Status displays, 20
Windows
Ethernet interface, 21
Installing, 103
Status indicators, (Status displays)
Partitions, 106
Supply voltage, 42, 121
Windows Action Center, 56
Switching off the device
Disconnect from mains voltage, 57
Forced shutdown, (Hardware reset)
Hardware reset, 57
Shutting down the operating system, 56
Switching on the device
Configure automatic startup, 50
Switching on for the first time, 49
System partition, 109
System resources, 130
System with two drives, 53

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