IELTS Exam Preparation

IELTS Listening - Section 1

s1~Ricard~s2~60 Forest Road~s3~CZ8809~s4~12th September / 12.09~s5~8.30 pm / half past eight~s6~police report~s7~minor s1~....................~s2~....................~s3~....................~s4~....................~s5~....................~s6~....................~s7~................... . s8~G~s9~C~s10~D s8~....................~s9~....................~s10~.................... Assistant 1: Rawlings Insurance. Good morning. Can I help you? Elisabeth: Oh, hello. Im ringing to report an accident. Assistant 1: A car accident? Elisabeth: Yes. Assistant 1: Just hold the line a moment please. Im putting you through to our motor insurance department. Assistant 2: Hello? Elisabeth: Hello. Assistant 2: I understand you want to report an accident? Elisabeth: Yes. My cars been damaged someone came out in front of me Assistant 2: Could I just check a few personal details before we go any further? Assistant: Oh yes, sorry. Assistant 2: Your name, first of all. Elisabeth: Its ELISABETH Ricard. Assistant 2: Is that RIKARD? Elisabeth: Its spelt with a C not a K. Assistant 2: Oh, OK And your date of birth please? Elisabeth: Its the eighth of October, 1975. Assistant 2: And lastly, I just need to check your address. Elisabeth: Oh, actually I moved house last month so the street names different. Its 60 Forest Road. I think youve got 22 Ash Avenue on your records? Assistant 2: I have. So, Ill just make a note of that Thats fine And is that in the same town still? Callington? Elisabeth: Thats right. Assistant 2: Right, now do you have your insurance policy in front of you? Elisabeth: Yes, I do.
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IELTS Exam Preparation

Assistant 2: Can you give me the policy number please? Its at the top. Elisabeth: Oh yes. Fiveohninetwofour? Assistant 2: Its in a box it should start with letters Elisabeth: Oh, C-Z- double eightohnine? Assistant 2: Thats the one. And now I want to ask you about the accident itself. Is that OK? Elisabeth: Yes, thats fine. Assistant 2: First of all, did it happen today? Elisabeth: No, it happened yesterday evening, but by the time I got home it was late, so I didnt call. Assistant 2: Thats not a problem. So lets see todays the thirteenth of September, so it happened on the twelfth. Is that right? Elisabeth: It is. Assistant 2: Do you know approximately what time the accident occurred? Elisabeth: Er oh dear I wasnt wearing a watch, and I was a bit shocked. But Id say it was between 8.15 and 8.45. Assistant 2: Thats OK. Ill just record that it happened at about 8.30. It doesnt matter exactly And I dont suppose youve got any supporting evidence have you? I mean witness statements, that kind of thing? Elisabeth: I dont have witness statements Im afraid, but Ive got a police report. They came and measured up and checked the marks on the road. But unfortunately nobody else was around at the time of the accident. Assistant 2: Any hospital report? Elisabeth: No. Assistant 2: So I take it you dont have any medical problems then? Any injuries? Elisabeth: Only minor ones. It was mainly the car that got damaged luckily. Assistant 2: Absolutely. But we do recommend that you have a check up anyway. Within twenty-four hours if possible. Elisabeth: Yes, OK. Ill make an appointment today. Assistant 2: Fine. And now, can you tell me what happened exactly? Im going to make a few notes. Elisabeth: I was driving home from the swimming pool and Assistant 2: I dont know Callington at all, so could you describe it for me? Where did the accident happen? Elisabeth: On the road between New Town and Callington. I was driving from New Town, heading towards Callington, and Assistant 2: OK, just let me draw the road layout Right. OK? Elisabeth: When you leave New Town theres a sharp bend in the road and then theres a railway bridge.
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IELTS Exam Preparation

Assistant 2: OK. Elisabeth: And then about half a kilometre further on theres a crossroads with traffic lights. And I was just in between the two when it happened. I wasnt going very fast, in fact I definitely Assistant 2: So youd already gone over the bridge? Elisabeth: Yes. And Id passed the park thats on the right hand side. And I was just approaching the petrol station Assistant 2: Wheres that then? Elisabeth: Its a bit further along, on the opposite side. Assistant 2: So, on your near side then? Elisabeth: Yes. As I was approaching it I saw a blue van coming towards me. The driver had stopped in the middle of the road. Assistant 2: Was he indicating? Elisabeth: Yes. He was waiting to turn into the petrol station. But then at the last minute he decided to turn right in front of me. He must have thought he had enough time, but I had to swerve to avoid him. And I came off the road and landed in a ditch on the opposite side. Assistant 2: Mmm. I dont suppose he stopped did he? Elisabeth: Oh yes. He came over to see if I was OK, but he tried to say it was my fault. And there wasnt

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Question 1-7 Complete the form below, using NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

TravelSafe

INSURANCE PLC

Department:

Motor Insurance

Client details: Name: Elisabeth 1 .................... Date of birth: 8.10.1975 Address: 2 .................... (street)
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IELTS Exam Preparation

Callington (town) Policy number: 3 ....................

Accident details: Date: 4 .................... 5 .................... 6 .................... 7 .................... injuries

Time: Approx.

Supporting evidence:

Medical problems (if any):

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Question 8-10 Label the diagram/plan below. Write the correct letter, AG, next to questions 810.

8 traffic lights .................... 9 petrol station .................... 10 blue van ....................Show Answer - Hide Answer

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