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Resume - Sowmyaprakash

Sowmyaprakash CS is a quality specialist with over 4 years of experience in software testing and business analysis, holding a Certified ScrumMaster (CSM) certification. Proficient in mobile application testing and quality tools, they have worked with various teams to ensure high-quality standards and customer satisfaction. Their experience includes roles at Terralogic Software Solutions, Randstad, and WIPRO Infotech, along with a Bachelor's degree in Electrical and Electronics Engineering.

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7 views2 pages

Resume - Sowmyaprakash

Sowmyaprakash CS is a quality specialist with over 4 years of experience in software testing and business analysis, holding a Certified ScrumMaster (CSM) certification. Proficient in mobile application testing and quality tools, they have worked with various teams to ensure high-quality standards and customer satisfaction. Their experience includes roles at Terralogic Software Solutions, Randstad, and WIPRO Infotech, along with a Bachelor's degree in Electrical and Electronics Engineering.

Uploaded by

nithin aradhya
Copyright
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We take content rights seriously. If you suspect this is your content, claim it here.
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Sowmyaprakash CS

CSR | Software Testing | Business Analyst


Mob: (+91) 9448601794
Email: [email protected]
LinkedIn Profile: Sowmyaprakash Coorgsatyaprakash

ABOUT ME
Quality specialist with 4+ years of experience and a Certified ScrumMaster (CSM) by Scrum Alliance with 8+
years of overall experience in software industry. Proficient in iOS, Android testing and system integration
testing. Worked as Test lead, Business analyst and as a Quality analyst helping clients through strategic solution
offering in cultivating a positive image of the organization. Detail-oriented and well-organized, establishing
strong working relationships between internal & external stakeholders. Have experience in quality tools like
Bugzilla, Jira and project management tool Zoho.

SKILLS
Business Analyst: Cost Reduction and Elimination, Cross functional Coordination, Data mining and analytics,
Process string lining, Risk Management, Basics SQL, System integration, User Acceptance testing, Advanced
Excel.

Software Testing: Software Testing (Manual Testing), SDLC, STLC

EXPERIENCES
Terralogic Software Solutions, Bangalore, India - Software Tester
(MAR 2012 – MAR 2014) & (MAR 2022 – FEB 2024)
● Tested mobile applications using iOS and Android devices. Writing User stories, Test cases, Test plan,
User acceptance criteria.
● Developed test cases and prioritizing testing activities. Executing test cases and reporting defects,
defining severity and priority for each defect. Performing regression testing and defect verification.
● Involved in building QA process from scratch and have been part of product discussion / development
with leads and developers.
● Participated in walk through testing procedures, preparing all reports related to software testing
conducted.
● Collaborated with the development team to ensure the products are designed and developed with the
highest quality standards.
● Conducted manual testing to ensure our products meet customer expectations and regulatory
requirements. Identified, tracked and reported software defects and worked with cross-functional
teams to resolve them.
● Worked with other teams, including development, product management and customer support, to
ensure a seamless experience for our clients.
Randstad, Glenmills, PA. USA - Customer Support Assistant/DTO/Data entry assistant
MAR 2018 - JUNE 2021
● Managing SAP ECC Orders, Quotes, tracking, Shipping, Customer cases in Southco Salesforce portal.
● Collaborated with teams to address customer complaints effectively, generation of weekly reports.
● Worked in the Presidential Election, USA Nov 2020. Data Management includes voter registration and
list maintenance activities for the voter rolls.
● Completed essential functions, including the use of word processing, spreadsheet, database, and other
system software. Assisting HRs in organizing the meetings. Also, have good experience in MS office
excel, and Outlook.
● Data Verification and updating through NextGen application by comparing it to source documents. Data
Transformation from print to database systems. Verify data by comparing it to source documents.
● Updated existing data. Produced reports. Retrieved data as requested. Performed regular backups to
ensure data preservation.

WIPRO Infotech, Mysore, India - Technical Support


MAY 2011 - FEB 2012

● Diagnosing and troubleshooting software and hardware problems and helping our customers install
applications and programs.
● Resolving network issues, configuring operating systems, and using remote desktop connections to
provide immediate support.

CERTIFICATION
• Business Analyst – Alpha tech academy
• Certified Scrum Master (CSM) by Scrum Alliance (Valid: June 2023- June 2025)

EDUCATION
GSSS Institute of Engineering and Technology for Women, Mysore
Bachelor of Engineering B.E. (Electrical and Electronics) : JUNE 2005 - JUNE 2009
Languages known: English, Hindi, Kannada, Tamil, Telugu

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