Document 181
Document 181
Commission:
25% beyond 60
Payment: Payments were collected upon service completion, and records were
maintained using simple spreadsheets.)---EXTRA UNDERSTANDING
Automated WhatsApp “thank you” and “we’re on our way” messages were sent
immediately after booking, specifying the technician’s name and estimated arrival
time—building trust even without a formal app. If delays occurred, dispatchers
proactively messaged customers with updated ETAs, leveraging the same group chats
to maintain transparency and reduce call-backs.
4.PROFIT CALCULATION:
RECRUITMENT(Extra)
Trade Schools & Vocational Centers: Partner with local institutes
(e.g., ICTÈB in Mirpur) to tap into freshly trained talent who
already hold relevant certificates
Selective Screening
Performance Management