MUNI UNIVERSITY

COMPUTER SKILLS 2023/2024

EXAMINATIONS

SECTION A

1. What is the function of the power supply unit (PSU) in a computer?

A. Store data
B. Provide power to all components by converting AC to DC power
C. Process instructions
D. Manage software updates

2. Files which are included with an email message are often referred to as
A. Server-side includes
B. Attachments
C. Cookies
D. JavaScript’s

3. Which of the following keys creates a new paragraph in Microsoft word?

A. <F12>
B. Insert
C. Enter
D. Tab

4. What is a cell reference in Excel?

A. A reference to a specific worksheet
B. A unique identifier of a cell, based on its row and column
C. The name of a worksheet
D. The entire workbook name

5. What is the role of an operating system?

A. To provide power to the computer
B. To manage a computer’s hardware and software
C. To delete unnecessary information
D. To create documents and files

6. What is the function of a computer keyboard?

A. Input device for entering text and commands into a computer
B. Creating and managing spreadsheets

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 C. Designing computer hardware
D. Navigating the internet

7. What is a computer virus?

A. Malicious software that can damage or disrupt a computer system

B. Creating and managing spreadsheets

C. Designing computer hardware

D. Navigating the internet

8. What is the purpose of a computer network?

A. Sharing resources and information between computers

B. Playing video games

C. Creating digital art

D. Repairing computer hardware

9. What is an example of application software?

A. Linux

B. Microsoft Excel

C. BIOS

D. Windows

10. Data encryption ensures:

A. Data is deleted securely

B. Unauthorized users cannot read the data

C. Software is updated

D. Hardware is protected

11. Which technology allows real-time communication over the internet?

A. Email

B. Video Conferencing

C. Word Processing

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 D. Social Media

12. What does "IP" in IP address stand for?

A. Internet Protocol

B. Internet Program

C. Internet Page

D. Internet Privacy

13. Open-source software is:

A. Free to use and modify
B. Only available for purchase
C. Software without a user interface
D. Software that cannot be shared

14. Which of the following is an output device?

A. Scanner
B. Keyboard
C. Printer
D. Joystick

15. What does “RAM” stand for?

A. Random Access Memory
B. Read Access Memory
C. Rapid Action Memory
D. Random Action Memory

16. Which technology allows for secure data transfer over the internet by
encrypting communications?
A. HTTP
B. SSL/TLS
C. DNS
D. POP3

17. What does “HTTP” stand for in web technology?

A. Hyper Text Transfer Protocol
B. Hyper Transfer Text Protocol
C. High Transfer Text Protocol
D. Hyperlink Transfer TEXT

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 18. Which of the following is a strong password example?
A. 12345
B. password
C. JohnDoe
D. !Q2rS7T8p9

19. Which shortcut is used to save a document in Microsoft Word?

A. Ctrl + S
B. Ctrl + C
C. Ctrl + P
D. Ctrl + V

20. Which function is used to calculate the smallest number in a range?

A. MAX
B. MIN
C. AVERAGE
D. COUNT

21. What is the default font used in Microsoft Word 2016 and later?
A. Arial
B. Times New Roman
C. Calibri
D. Courier New

22. What is cloud computing?

A. Storing and accessing data and programs over the internet
B. Playing video games
C. Creating digital art
D. Repairing computer hardware

23. Which software is used for creating and managing spreadsheets?

A. Microsoft Excel
B. Microsoft PowerPoint
C. Adobe Illustrator
D. Google Drive

24. Which file extension indicates a Word document?

A. .jpg
B. .docx
C. .exe
D. .mp4
COMPILED GEORGE. O AND DENIS. E HEC PHYSC (PHYSIC AND MATHEMATICS)2024/25
 25. Which of the following is an example of an operating system?

A. Microsoft Excel

B. Linux

C. Adobe Photoshop

D. Google Chrome

26. What is an example of system software?

A. Microsoft Word

B. Antivirus Program

C. Windows Operating System

D. Photoshop

27. Which device is used for permanent data storage?

A. RAM

B. ROM

C. Hard Drive

D. Cache

28. Which component is known as the "brain" of the computer?

A. Hard Disk

B. CPU

C. RAM

D. Power Supply

29. Which of these is NOT an available alignment option in Excel?

A. Left

B. Center

C. Justify

D. Side

30. Which of the following is a type of chart available in Excel?

COMPILED GEORGE. O AND DENIS. E HEC PHYSC (PHYSIC AND MATHEMATICS)2024/25

 A. Pie Chart

B. Scatter Plot

C. Column Chart

D. All of the above

31. What symbol is used to start a formula in Excel?

A. =
B. +
C. #
D. @

32. Which shortcut is used to apply bold formatting to text in Microsoft Word?
A. Ctrl + U
B. Ctrl + I
C. Ctrl + B
D. Ctrl + P

33. Which component is responsible for temporarily storing data and programs
while the computer is running?
A. Hard Disk Drive (HDD)
B. Graphics Card
C. Random Access Memory (RAM)
D. Power Supply Unit (PSU)

34. What is the role of the motherboard in a computer?

A. Store all the files
B. Provide the interface for connecting all hardware components
C. Display information to the user
D. Manage internet connections

35. What is the definition of computer hardware?

A. The physical components of a computer
B. The programs used by a computer
C. The cloud storage system
D. The data processed by a computer

36. Which of the following is NOT considered a hardware component of a

computer?
A. Central Processing Unit (CPU)

COMPILED GEORGE. O AND DENIS. E HEC PHYSC (PHYSIC AND MATHEMATICS)2024/25

 B. Random Access Memory (RAM)
C. Operating System
D. Motherboard

37. Which of the following is NOT a type of operating system?

A. Windows
B. macOS
C. Android
D. Adobe Illustrator

38. Which of the following is an open-source operating system?

A. Windows
B. macOS
C. Linux
D. iOS

39. Which software is used to browse the internet?

A. Microsoft Paint
B. Windows Explorer
C. Mozilla Firefox
D. FileZilla

40. What does the acronym “OS” stand for in computing?

A. Online System
B. Operating System
C. Optical Storage
D. Open Source

SECTION B

QUESTION 1 (20 marks)

a) Define the term “computer”? (3 marks)

A computer is an electronic device that processes, stores, and retrieves data

according to instructions provided by software programs. It performs calculations,
executes tasks, and manages information efficiently.

b) Explain four characteristics of a computer? (4 marks)

✓ Speed: Computers work very fast, processing millions of tasks per second,
making them highly efficient.
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 ✓ Accuracy: They provide precise results, with errors only from incorrect
input or programming.
✓ Storage: Computers store large amounts of data, like files or databases, for
quick access.
✓ Versatility: They can perform many tasks, from gaming to data analysis,
adapting to various needs.
✓ Automation: Computers handle repetitive tasks automatically, following
programmed instructions.
✓ Diligence: They work continuously without tiring, maintaining consistent
performance.
✓ Connectivity: Computers connect to networks like the internet, enabling
communication and sharing.
✓ Programmability: They can be programmed with software to perform
specific, customized tasks.

c) Explain the following shortcuts as applied to computer? (10 marks)

I. Ctrl-V
Pastes content (text, images, etc.) from the clipboard into the current
location in an application.

II. Ctrl-X
Cuts selected content, removing it from its original location and storing it
in the clipboard for pasting elsewhere.

III. Ctrl-B
Applies bold formatting to selected text in applications like Microsoft
Word.

IV. Ctrl-C
Copies selected content to the clipboard without removing it from its
original location.

V. Ctrl-I
Applies italic formatting to selected text in applications like Microsoft
Word.

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 VI. Ctrl-S
Saves the current document or file in most applications, ensuring changes
are not lost.

VII. Ctrl-Enter
In Microsoft Word, inserts a page break or new line.

VIII. Ctrl-A
Selects all content in a document, file, or window, such as all text in a
Word document.

IX. Ctrl-U
Applies underline formatting to selected text in applications like Microsoft
Word.

X. Ctrl-Shift-D
In Microsoft Word, it applies double underline formatting.

d) Windows is an example of an operating system. Give 3 tasks of operating

systems (3 marks)

✓ Managing Hardware: Controls devices like the CPU, RAM, and storage,
ensuring they function together effectively.
✓ Running Applications: Provides a platform for software to execute and
interact with hardware resources.
✓ File Management: Organizes, stores, and retrieves files on storage
devices, making data accessible to users.
✓ User Interface Provision: Offers a way for users to interact with the
computer, like graphical interfaces or command lines.
✓ Process Management: Oversees running programs, allocating CPU time,
and ensuring smooth multitasking.
✓ Memory Management: Allocates and manages RAM for applications,
optimizing performance and preventing conflicts.
✓ Security Management: Protects the system by managing user access,
passwords, and defending against threats.
✓ Networking Support: Manages network connections, enabling
communication and data sharing over networks.

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 ✓ Device Driver Management: Facilitates communication between
hardware and software by managing device drivers.
✓ Error Handling: Detects and resolves system errors, ensuring stability
and minimizing crashes.

QUESTION 2 (20 Marks)

a) Differentiate between the internet and the world wide web? (4 marks)
The Internet is a global network of interconnected computers and devices,
while the World Wide Web (WWW) is a specific service that uses the Internet
to deliver information in the form of web pages. The Internet provides the
underlying infrastructure and communication protocols, whereas the WWW is
the graphical interface and the collection of resources accessed through it.

b) What is an Internet Service Provider (ISP) and how does one connect to the
internet? (4 marks)
An ISP is a company (e.g., MTN, Airtel, Lyca Mobile etc) that provides internet
access to users through technologies like DSL, fiber-optic, or satellite.
To connect to the internet, a user subscribes to an ISP, receives a
modem/router, connects it to a device via Wi-Fi or Ethernet, and configures
the connection using ISP-provided credentials, enabling internet access.

c) Explain four functions of the internet? (4 marks)

✓ Communication: Facilitates email, messaging, and video calls through
platforms like Gmail and Zoom.
✓ Information Access: Provides access to vast information via websites,
search engines like Google, and online databases.
✓ Entertainment: Supports streaming services like Netflix, online gaming,
and social media platforms like YouTube.
✓ E-commerce: Enables online shopping, banking, and transactions
through websites like Amazon and PayPal.
✓ File Sharing: Allows users to share files securely through cloud services
like Google Drive or peer-to-peer systems.
✓ Education: Supports online learning through platforms like Coursera,
virtual classrooms, and educational resources.
✓ Remote Work: Enables remote collaboration via tools like Microsoft
Teams, VPNs, and cloud-based workspaces.

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 ✓ Research and Development: Provides access to research papers,
scientific data, and collaborative tools for innovation.
✓ Social Networking: Connects people globally through platforms like
Facebook, Twitter, and Instagram for interaction.
✓ Cloud Computing: Offers access to remote storage and computing
resources, like AWS, for scalable data management.

d) As a student of Computer literacy, how do you think ICT and computer

knowledge can be applied to the professional work either in government or
in private sector? (7 marks)

In the government sector, they can be applied to:

✓ E-governance: Digitizing services like tax filing, license issuance, and
public records management to improve efficiency and transparency.
✓ Data Analysis: Analyzing public data, such as health or census statistics,
to inform policy-making and resource allocation.
✓ Cybersecurity: Protecting government systems and sensitive data from
cyber threats.

In the private sector, they can be used for:

✓ Business Automation: Streamlining operations like inventory

management, payroll, and customer relations using software.
✓ Digital Marketing: Leveraging tools for online advertising, social media
campaigns, and customer data analysis.
✓ Collaboration: Using cloud platforms like Google Workspace for team
projects and communication.
✓ Innovation: Developing new technologies or software solutions to
enhance products and services. Overall, ICT skills improve productivity,
decision-making, and innovation in professional settings.

COMPILED GEORGE. O AND DENIS. E HEC PHYSC (PHYSIC AND MATHEMATICS)2024/25