A

PROJECT REPORT

ON

“TOURISM MANAGEMENT SYSTEM”

SUBMITTED TO

SAVITRIBAI PHULE PUNE UNIVERSITY, PUNE

FOR THE PARTIAL FULLFILLMENT OF THE DEGREE
OF MASTER OF COMPUTER APPLICATION (MCA)

SUBMITTED BY

THUBE PRATHAMESH GANPAT

PIRENS INSTITUTE OF BUSINESS MANAGEMENT AND

ADMINISTRATION (IBMA)
LONI (BK), TAL- RAHATA, DIST.- AHMEDNAGAR.
SAVITRIBAI PHULE PUNE UNIVERSITY

2024-25
 SAVITRIBAI PHULE PUNE UNIVERSITY, PUNE

CERTIFICATE
This to certify that
THUBE PRATHAMESH GANPAT
Seat Number –
Student of Second Year of Master of Computer Application (MCA)
was examined in Project Report entitled

“Tourism Management System”

On - / /2025
At

PIRENS INSTITUTE OF BUSINESS MANAGEMENT AND

ADMINISTRATION, (IBMA) LONI (BK), TAL- RAHATA, DIST-
AHMEDNAGAR.

(………………..….) (…..........................)
Internal Examiner External Examiner
 CERTIFICATE BY GUIDE

This is to certify that Mr. THUBE PRATHAMESH GANPAT has

completed the project work under my guidance and supervision that I have
verified the work for documentation, problem statement and result presented in
the project work.

Place: Loni
Date: / /25 PIRENS IBMA, Loni
 ACKNOWLEDGEMENT

I wish to take opportunity to express our profound thanks & gratitude to all those who
have directly or indirectly helped us in the completion of this project.

I am also extremely thankful grateful to our project guide Prof.D.S Borhade inspiration
and constructive suggestions that helpful us in the preparation of this project. We also thanks
to our Prof. R.S. Tanpure ,Academic Coordinator of MCA who have helped in successful
completion and certification of the project.
 INDEX

Chapter Details Page

No No
1 INTRODUCTION 1-2
1.1 Company Profile 3-4
1.2 Abstract 5
1.3 Existing System and Need for System 6
1.4 Scope of System 7
1.5 Operating Environment- Hardware and Software 8
1.6 Brief Description of Technology Used 9-12
1.6.1 Operating System Used (windows or Unix)
1.6.2 RDBMS/No SQL used to build database (MySQL/oracle, Teradata, etc.)
2 PROPOSED SYSTEM 13
2.1 Proposed System 14-15
2.2 Feasibility Study 16
2.3 Object of The System 17
2.4 Users of System 18
3 ANALYSIS & DESIGN 19
3.1 Entity Relationship Diagram (ERD) 20
3.2 Table Structure 21-23
3.3 Class Diagrams 24
3.4 Use Case Diagram 25-28
3.5 Activity Diagram 29-31
3.8 Sample Input and Output Screen 34-40
4 CODING 41
Code snippets 41-45
5 TESTING 46
5.1 Test Strategy 47
5.2 Unit Test Plan 48
5.3 Acceptance Test Plan 48
5.4 Test Case 49-50
6 Drawbacks & Limitations 51
7 Proposed Enhancement 52
8 Conclusion 53
9 Bibliography
 INTRODUCTION

CHAPTER 1: INTRODUCTION

1.1 Company Profile

1.2 Project Introduction
1.3 Existing System and Need for System
1.4 Scope of Work
1.5 Operating Environment - Hardware and Software
1.6 Brief Description of Technology Used
1.6.1 Operating System Used (windows or Unix)
 Chapter 1

INTRODUCTION

The Tourism Management System is a web-based application developed using

PHP and MySQL to streamline and automate the processes involved in managing
tourism-related services.
This project is designed to assist travel agencies, and customers in organizing and
booking travel experiences more efficiently. It provides an integrated platform where
users can explore tour packages, make reservations, and manage their bookings online.
In today's fast-paced digital world, traditional methods of managing tourism
services are no longer sufficient to meet the growing demands of travelers. This system
offers a modern solution that improves user experience, reduces administrative workload,
and enhances service quality. Key features include user registration, tour package listings,
booking management, manage issues, and admin control panel for managing tours, users,
and reports.
 1. Company Profile

PARSH INFOTECH NASHIK.

Profile Overview
1. About Us
2. Vision Statement
3. Mission Statement
4. Services offered

1. About Us

Paarsh Infotech Pvt. Ltd. is the best Software development company in Nashik,
India. It was established in 2018. We provide high-end web design & development
solutions in Web & IT world.
We do not just believe in increasing business. We trust in creating customer
delight. We believe in making long-life relationships with our clients. We expect in
developing a solid foundation for our company personally and professionally. We work for
our clients and measure our success by their success. We not only provide services to our
clients. But also we give internships to computer science students. Students can join our
internship program as per their interests. We also provide an opportunity for our students
to work on live projects. It will make them capable stand out in the interview of the
company.

2. Vision Statement
Our Vision is to be a leading Web Solution company in IT sector and progress in
our current position in market. We know that Customer's growth is our growth, so we
commit our customers to help in achieving their business goals. We believe in work
with the accuracy and best quality We want to be known as the reliable, innovative, and
user- friendly software service provider in IT industry.
 3. Mission Statement
To be a world-class software development enterprise by providing high quality,
customizable on- time and on-budget software solutions.

4. Services offered

Web Development:

Web development is the work involved in developing a Web site for the Internet. We believe
in designing a user-friendly website to beat the industry standard.

Software Development:

Software development refers to a set of computer science activities dedicated to the process
of creating, designing, deploying and supporting software.

Android App Development:

Mobile devices and smartphones have become increasingly popular and important. They
have completely transformed the way we do business today.

Graphic Design :

Build confidence in your design skills and enjoy the new insights. Create digital artwork
based off your drawing
1.2 Abstract

The Tourism Management System is a dynamic web application developed using PHP
and MySQL, aimed at automating and enhancing the processes involved in the tourism
industry. The system is designed to serve as a centralized platform for both customers
and administrators, facilitating easy access to travel information, tour packages, and
online booking services.
This project simplifies the traditional travel booking system by providing features such as
user registration, package browsing, online reservations, and secure payment integration.
Administrators can manage tour packages, view customer bookings, and generate reports,
making the system efficient and user-friendly for business operations.
The objective of this project is to create a reliable, interactive, and scalable solution that
meets the needs of modern travelers and tourism operators. By leveraging technology, the
system enhances customer experience, reduces manual workload, and supports the digital
transformation of the tourism sector.
 1.3 Existing System and Need for System
Existing System:-

In the present system a customer has to approach various agencies to find the details of
places and to book tickets.

This often requires a lot of time and effort.

A customer may not get the desired information from these offices and often the customer
may be misguided.

It is tedious for a customer to plan a particular journey and have it executed properly.

Need for System:-

The Proposed System is a web based application and maintains a centralized repository of all
related information .

The system allows one to easily access the relevant information and make necessary travel
arrangements.

Users can decide about places they want to visit and make bookings online for Travel and
Accomodation.
 1.4 Scope of System

The Tourism Management System is designed to serve both customers and administrators
through a web-based platform developed using PHP and MySQL. The system allows
users to view available tour packages, make bookings, and manage their reservations
online. It also enables administrators to add, update, or delete tour packages, manage
customer data, track bookings, and generate reports.
The scope includes:
 User registration and login system
 Browsing and searching of tour packages
 Online booking and cancellation features
 Admin panel for managing packages, users, and bookings
 Basic payment integration (if applicable)
 Responsive user interface for better accessibility
This system can be used by travel agencies, tour operators, and travel-related businesses
to enhance service delivery, streamline operations, and offer a better customer
experience.
1.5 Operating Environment - Hardware and Software

HARDWARE REQUIREMENTS:

• Any processor after Pentium 4.

• Any version of Windows XP or later.
• Processor speed: 2.0 GHz
• RAM: 1GB
• Hard disk: 40GB to 80 GB

SOFTWARE REQUIREMENTS:

• Database: MySQL
• Technology:PHP 8.3
• Software: XAMPP
 1.6 Brief Description of Technology Used
1.6.1 Operating Systems Used (Windows or Unix)

All About Windows

Windows is an operating system designed by Microsoft. The Operating System is what

allows you to use a computer. Windows comes preloaded on most new personal
computers (PCs), which helps to make it the most popular operating system in the
world.

Windows makes it possible to complete all types of everyday tasks on your computer. For
example, you can use Windows to browse the Internet, check your email, edit digital
photos, listen to music, play games, and do much more.
Including how to use the desktop, how to open different files and applications, and how
to move and resize windows. The information in this tutorial will apply to more recent
versions of Windows, including the ones mentioned above. However, once you have
learned the basics, you may also want to review one of our version-specific Windows
tutorials. Just select the version of Windows that is installed on your computer:
• Windows 10
• Windows 8
• Windows 7
• Windows XP

Windows 8 vs. other versions

While most versions of Windows are relatively similar, Windows 8 works very
differently from other versions. However, if you have Windows 8 on your computer,
you should now be able to upgrade to Windows 10, which is more like earlier versions,
including Windows 7. We recommend upgrading your computer to Windows 10 if you
can.
However, we will still point out any major differences between Windows 8 and other
versions, which means you will see some Windows 8-specific information from time to
time. If your computer uses Windows 8, you'll want to review both this tutorial and our
Windows 8 tutorial to learn more about the differences.
Navigating Windows

Whether you are new to computers or just Windows, it is important to learn the
basics of using your computer. If it all seems a little overwhelming right now, do
not worry! We will take you through it step by step and show you some of the
most fundamental things you will need to know, including how to work with the
desktop, open and close windows, and turn off your computer.

The desktop
Once your computer has finished starting up, the first thing you will see is the
desktop. You can think of the desktop as the main workspace for your computer.
From here, you can view and manage your files, open applications, access the
Internet, and much more.

Working with windows

Whenever you open a file, folder, or application, it will appear in a new window.
You can have multiple items open at the same time in different windows. You will
use windows all the time, so it is important to know how to switch between open
windows, how to move and resize windows, and how to close windows when you
are done using them.

In Windows 8, some programs will open on the Start screen, not the desktop. If you
are using Windows 8, note that the information below applies only to windows you
have opened on the desktop.
Switching between windows
If you have more than one window open at the same time, you can quickly switch
between them by clicking the icon for that window on the taskbar.

Shutting down your computer

When you are done using your computer, it is important to shut it down properly.
The procedure will vary slightly depending on which version of Windows you are
using.
To shut down your computer:
• If you are using Windows 10, click the Start button, then the Power icon, then
click shut down.

• If you are using Windows 8, click the Start button to access the Start screen,
click the Power icon near the upper-right corner, and select shut down. If you do
not see this option, it means you will need to upgrade to Windows 8.1. Review
this page from our Windows 8 tutorial to learn how.

• If you are using Windows 7 or earlier, click the Start button, then select shut down.

Restarting and Sleep mode:

You can also click the power button button for more options. For example, if your
computer has become unresponsive, you can choose Restart to quickly turn it off
and on again.

You can also choose to put your computer into Sleep mode. This turns off most of
your computer's processes, but it remembers which applications and files are open.
It allows the computer to start up more quickly because you will not have to wait
for the operating system and applications to load. Note that your computer may go
into Sleep mode automatically if you have not used it for more than a few minutes.

If you have a laptop, you can simply close the lid to put it into Sleep mode.

Waking your computer from Sleep mode:

If your computer is in Sleep mode, you will need to wake it to use it. To wake the
computer from Sleep mode, click the mouse or press any key on the keyboard.
 PROPOSED SYSTEM

CHAPTER 2: PROPOSED SYSTEM

2.1 Proposed System
2.2 Feasibility Study

2.3 Objective of Proposed System

2.4 Uses of System

 2.1 Proposed System

The proposed Tourism Management System is a web-based application developed

using PHP and MySQL, designed to automate and streamline the operations of travel and
tourism businesses. Unlike the manual system, which is time-consuming and prone to
errors, this system offers a digital platform where users can access travel services online
with ease and convenience.
The system aims to provide the following functionalities:
 User-Friendly Interface: Allows users to browse tour packages, register, and
make bookings quickly.
 Real-Time Package Information: Users can view updated details of available
packages, including prices, destinations, and schedules.
 Online Booking System: Enables users to book tours and receive instant
confirmation.
 Admin Control Panel: Allows administrators to manage packages, bookings,
customers, and generate reports.
 Secure Data Handling: Ensures safe and structured storage of customer and
booking data using a MySQL database.
By implementing this system, travel agencies can reduce manual workload, improve
accuracy, provide better customer service, and expand their business online.
 2.2 Feasibility Study
Feasibility study is a process to check possibilities of system development. It is
a method to check various requirements and availability of financial & technical
resources. Before starting the process various parameters must be checked like:
• Estimated finance is there or not?

• The man power to operate the system is there or not?

• The man power is trained or not? There are three different ways feasibility can
be tested

1) Economical Feasibility

2) Technical Feasibility

3) Operational Feasibility.

2.2.1 Economical Feasibility:

The Tourism Management System is cost-effective as it uses open-source

technologies like PHP and MySQL, which do not require license fees. It reduces
manual work, lowers operational costs, and can be maintained with minimal expenses,
making it affordable for travel businesses of all sizes.
2.2.2 Technical Feasibility:
The Tourism Management System is technically feasible as it utilizes PHP and
MySQL, which are stable, open-source technologies with strong community support.
The system can run efficiently on standard web servers with minimal hardware
requirements, making it easy to develop, deploy, and maintain.
2.2.3 Operational Feasibility:

The system is operationally feasible as it simplifies tourism-related tasks like booking,

package management, and customer interaction. It is user-friendly, requires minimal
training, and can be easily integrated into the daily operations of travel agencies,
improving efficiency and customer satisfaction.
2.3 Objective of The System:

The main objective of the Tourism Management System is to develop a web-based platform
that automates and streamlines the operations of travel and tourism services.
This system aims to:
 Simplify the process of browsing and booking tour packages online

 Provide a user-friendly interface for both customers and administrators

 Enable efficient management of tours, bookings, and customer data

 Reduce manual work and operational errors through automation

 Improve customer satisfaction by offering quick and convenient services

 Help travel agencies manage their business more effectively using digital tools
 2.4 Uses of System:

 Online Tour Booking: Allows users to browse and book tour packages from
anywhere, anytime.

 Customer Management: Stores and manages customer details securely in a database.

 Tour Package Management: Enables admins to add, update, or delete travel

packages easily.

 Booking History Tracking: Lets users view their past and upcoming bookings.

 Automated Confirmation: Sends instant booking confirmations to users, reducing

manual communication.

 Admin Dashboard: Provides a control panel to monitor bookings, users, and package
details.

 Payment Integration (if added): Supports online payments for faster and secure
transactions.

 Report Generation: Helps admins generate booking and sales reports for analysis.
 ANLYSIS AND DESIGN

CHAPTER 3: ANLYSIS AND DESIGN

3.1 Entity Relation Diagram (ERD)

3.2 Table specifications

3.3 Class Diagram

3.4 Use Case Diagram

3.5 Activity Diagram

3.7 Sample Input and Output Screen

3.1 Entity Relationship Diagram (ERD)

An entity relationship diagram, also known as an entity relationship model, is a

graphical representation that depicts relationships among people, objects, places,
within an information technology (IT) system. An entity relationship diagram
shows the relationship of entity sets stored database.
3.2 TABLE STRUCTURE:
3.2.1 User Table:

Sr. Column Type Null Constraint

No

1 id int(11) No Primary key

2 user_name varchar(255) Yes NULL

3 user_password Varchar(255) Yes NULL

4 user_email varchar(255) Yes NULL

5 user_contactno bigint(11) Yes NULL

6 user_regdate timestamp Yes current timestamp()

7 user_updationdate timestamp Yes NULL

3.2.2 Admin Table:

Sr. Column Type Null Constraint

No

1 id int(11) No Primary Key

2 username varchar(255) No NULL

3 password int(10) No NULL

4 updationdate timestamp Yes NULL

3.3 Class Diagram
The class diagram is a static diagram. It represent the static view of an application
or a system. The class diagram describes the attributes an operation of a class an
also the constraint imposed on the system. The class diagram is widely used in the
modeling of the object-oriented systems.
3.4.2 Use Case Diagram of Admin:
A Use Case Diagram is a vital tool in system design, it provides a visual representation
of how users interact with a system.
1.3 Activity Diagram

Activity diagram is another important behavioral diagram in UML diagram to

describe dynamic aspects of the system. Activity diagram is essentially an
advanced version of flow chart that modeling the flow from one activity to
another activity.

i. Activity Diagram of Admin

 SCREENSHOTS

Login Page: This page is used to login in the application.

Home page: This is the home page.
Center information: This shows the information about the different sections of the
application.
Registration of Organization: This page shows the information about the
registration of the organization.
Info regarding Exchange of Milk: This page shows the information
regarding exchange of milk.
Daily Collection & Record of Milk: This page shows the information of the daily
collection and records of milk.
Page of cash Voucher : This page shows the information about the cash voucher.
Page of Investment About Dairy Inventory: This page shows the information
about the investment about dairy inventory.
Page of Share Master List: This page shows the share master list.
Page Of Master Reports Dairy Inventory : This page shows the masters
reports of daily inventry.
Milk Share Information: This shows the Milk share information.
Deadstock Information: This shows the desktop information.
 Coding

CHAPTER 4: Coding for login page-

<?php
session_start();
include('includes/config.php');
if(isset($_POST['login']))
{
$uname=$_POST['username'];
$password=md5($_POST['password']);
$sql ="SELECT UserName,Password FROM admin WHERE
UserName=:uname and Password=:password";
$query= $dbh -> prepare($sql);
$query-> bindParam(':uname', $uname, PDO::PARAM_STR);
$query-> bindParam(':password', $password, PDO::PARAM_STR);
$query-> execute();
$results=$query->fetchAll(PDO::FETCH_OBJ);
if($query->rowCount() > 0)
{
$_SESSION['alogin']=$_POST['username'];
echo "<script type='text/javascript'> document.location = 'dashboard.php';
</script>";
} else{

echo "<script>alert('Invalid Details');</script>";

?>
<!DOCTYPE HTML>
<html>
<head>
<title>TMS | Admin Sign in</title>
<meta name="viewport" content="width=device-width, initial-scale=1">
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<script type="application/x-javascript"> addEventListener("load", function()
{ setTimeout(hideURLbar, 0); }, false); function hideURLbar()
{ window.scrollTo(0,1); } </script>
<!-- Bootstrap Core CSS -->
<link href="css/bootstrap.min.css" rel='stylesheet' type='text/css' />
<!-- Custom CSS -->
<link href="css/style.css" rel='stylesheet' type='text/css' />
<link rel="stylesheet" href="css/morris.css" type="text/css"/>
<!-- Graph CSS -->
<link href="css/font-awesome.css" rel="stylesheet">
<link rel="stylesheet" href="css/jquery-ui.css">
<!-- jQuery -->
<script src="js/jquery-2.1.4.min.js"></script>
<!-- //jQuery -->
<link href='//fonts.googleapis.com/css?
family=Roboto:700,500,300,100italic,100,400' rel='stylesheet' type='text/css'/>
<link href='//fonts.googleapis.com/css?family=Montserrat:400,700'
rel='stylesheet' type='text/css'>
<!-- lined-icons -->
<link rel="stylesheet" href="css/icon-font.min.css" type='text/css' />
<!-- //lined-icons -->
</head>
<body>
<div class="main-wthree">
<div class="container">
<div class="sin-w3-agile">
<h2>Sign In</h2>
<form method="post">
<div class="username">
<span class="username">Username:</span>
<input type="text" name="username" class="name"
placeholder="" required="">
 <div class="clearfix"></div>
</div>
<div>
<a href="forgot-password.php" style="color: #fff;">Forgot
Password</a></div>
<br>
<div class="password-agileits">
<span class="username">Password:</span>
<input type="password" name="password" class="password"
placeholder="" required="">
<div class="clearfix"></div>
</div>

<div class="login-w3">
<input type="submit" class="login" name="login"
value="Sign In">
</div>
<div class="clearfix"></div>
</form>
<div class="back">
<a href="../index.php" style="color: #fff;">Back to
home</a>
</div>

</div>
</div>
</div>
</body>
</html>
 Testing

CHAPTER 5: Testing
1.1 Testing Strategy.
1.2 Unit Test Plan.
1.3 Module Testing
1.4 Integration Testing.
1.5 Security Testing.
1.6 Regression Testing.
1.7 Acceptance Testing.
1.8 Beta Testing.
1.9 Tools.
5.1 Test Strategy:

Testing Software testing is a process used to identify the correctness, completeness,

and Quality of developed software. Testing is process of exercising and evaluating
a system component by manual or automated means to verify that it satisfies the
specified requirement. Testing is concerned with errors, faults, failures, and
incidents. Software Testing is a method to check whether the actual software
product matches expected requirements and to ensure that software product is
Defect free. It involves execution of software/system components using manual or
automated tools to evaluate one or more properties of interest. The purpose of
software testing is to identify errors, gaps, or missing requirements in contrast to
actual requirements.

Why Software Testing is Important?

Software Testing is Important because if there are any bugs or errors in the
software, it can be identified early and can be solved before delivery of the
software product. Properly tested software product ensures reliability, security,
and high performance which further results in time saving, cost effectiveness and
customer satisfaction.

5.1.Types of Testing
1. White box testing:
White box testing is a security testing method that can be used to validate whether
code implemented security functionality and to uncover exploitable
vulnerabilities.
White Box Testing is software testing technique in which internal structure, design
and coding of software are tested to verify flow of input-output and to improve
design, usability, and security. In white box testing, code is visible to testers so it
is also called Clear box testing, Open box testing, Transparent box testing, Code-
based testing, and Glass box testing.
2. Black box testing:
Black box testing is based on the software’s specification or requirement without
reference to its internal Working. Gray box testing combines white box techniques
vulnerable areas and black box testing is then used to develop working attacks
against these areas.
Black Box Testing is a software testing method in which the functionalities of
software applications are tested without having knowledge of internal code
structure, implementation details and internal paths. Black Box Testing mainly
focuses on input and output of software applications and it is entirely based on
software requirements and specifications. It is also known as behavioral Testing.

3. Unit testing:
Unit testing is a method by which individual units of source code sets of one or
more computer program modules together with associated control data, usage
procedures, and operating procedures are tested to determine if they are it for use.
Unit testing is defined as a type of software testing where individual
components of a software are tested. Unit testing of the software product is carried
out during the development of an application. An individual component may be
either an individual function or a procedure. Unit testing is typically performed by
the developer. In SDLC or V Model, Unit testing is the first level of testing done
before integration testing. Unit testing is such a type of testing technique that is
usually performed by developers. Although due to the reluctance of developers to
test, quality assurance engineers also do unit testing.

4. Integration testing:
Testing of integrated modules to verify combined functionality after integration.
Modules are typically code modules individual application client and server
application on a network. This type of testing is especially relevant to client/server
and distributed system.
Integration testing is the process of testing the interface between two software
units or modules. It focuses on determining the correctness of the interface. The
purpose of integration testing is to expose faults in the interaction between
integrated units. Once all the modules have been unit tested, integration testing is
performed.

5. Incremental integration Testing:

Bottom-up approach for testing that is continuum testing of an application as new
functionality is added. Application functionality and modules should be
independent enough to test separately done by programmers or by testers.
How to Implement Testing
1. Requirement analysis:
Testing should begin in the requirements phase of the software development of
life cycle.
2. Test planning:
Test strategy, test plan, test bed creation.
3. Test development:
Test procedure, scenarios, test cases, test script to use in testing software.
4. Test execution:
Testers execute the software’s based on plans and test report any airs found to the
development team.
5. Test reporting:
Once testing is completed testers generate metrics and make final report on their
test efforts and whether the software tested is ready for release.
5.2 Test Plan
5.3 Acceptance Test Plan
 5.4 Test Case Result:-

1.Test Cases for Tourism Mnagement System

Test Description Steps Test Data Expected Result Actual Status

case Id Result Pass/f
ail
TC001 1. Navigate to Name: John Registration Registration
User Registration registration page successful and successful and Pass
Doe
2. Fill in details Email: redirected to redirected to
3. Submit john@examp login login
le.com
Password:
12345

TC002 User Login with valid 1. Go to login page Email: User User dashboard
credentials 2. Enter email & john@example. dashboard is is displayed
password displayed Pass
com
3. Click Login Password:
12345

TC003 User Login with 1. Open login page Email: Error: Error: "Invalid
invalid credentials 2. Enter wrong fake@example. "Invalid credentials" Pass
credentials com credentials"
3. Click Login Password:
wrongpass

TC004 View available tour 1. Login N/A List of packages is List of packages isPass
displayed
packages 2. Navigate to "Tour displayed
Packages"

TC005 Book a Tour Package 1. Login Date: 2025-05- Booking Booking Pass
2. Choose package 10 to successful successful
3. Fill form Date:_2025-05- message message shown
4. Click Book Now 15 shown

TC006 Admin Login 1. Go to admin Username: Admin Admin Pass

panel admin dashboard dashboard
2. Enter credentials Password: displayed displayed
3. Click Login admin
TC007 Add Package (Admin) 1. Admin login Title: Goa Tour Package Package added Pass
2. Click Add Price: Rs.5500 added confirmation
Package Duration: 6 confirmatio
3. Fill form Days n
4. Submit

TC008 Delete Tour Package 1. Admin login Package ID: 1 Package removed Package Pass
(Admin) 2. Go to package list from list removed from
3. Click Delete list

TC009 Update Tour Package Package ID: 1 Package Package Pass

(Admin) . Admin login removed removed from
2. Go to package list from list list
3. Fill the updation
form
4.Click update

TC010 View Booking History 1. Login User ID: 1 List of List of Pass
2. Go to "My Tour previous previous
History" bookings bookings
displayed displayed

TC011 User Logout 1. Click Logout N/A Redirected Redirected to Pass

button to login login page
page
 Limitations

CHAPTER 6: Limitations of Proposed System

 No Advanced Payment Integration

The system may not support advanced or real-time payment gateways, limiting
secure financial transactions.
 Limited Scalability
The system is suitable for small to medium-sized travel agencies; performance may
degrade with very high traffic or large datasets.
 Basic Security Measures
The system includes basic security features but may lack advanced protections like
encryption, multi-factor authentication, or firewall integration.
 Lack of Mobile app Support
The system is web-based and may not be optimized for mobile applications or offline
access.
 No Real-Time Availability Sync
Package availability is not updated in real-time if multiple admins or systems are
working simultaneously.
 Limited Reporting and Analytics
Reports generated are basic and may not support deep business analytics or visual
dashboards.
 Language and Regional Limitations
The system may only support one language and currency format, which could be a
drawback for international users.
 Manual Customer Support Handling
There's no chatbot or automated support system; customer inquiries need to be
handled manually.
 Proposed Enhancement

CHAPTER 7: Proposed Enhancement/ Future Scope

 Online Payment Integration

Add secure payment gateways (e.g., PayPal, Razorpay) to allow users to pay for
bookings online.
 Mobile Application Development
Create Android/iOS apps for easier access and booking on mobile devices.
 Live Chat Support
Integrate a chatbot or live support feature to assist users instantly.
 Multi-language and Multi-currency Support
Allow users to choose language and currency based on their region for a global reach.
 User Reviews and Ratings
Enable customers to leave feedback and rate tour packages, enhancing trust and
transparency.
 Real-time Notifications
Implement email and SMS notifications for booking updates, offers, and reminders.
 Advanced Reporting Tools
Generate detailed reports on bookings, revenue, customer trends, and performance
metrics.
 Google Maps Integration
Show tour destinations with interactive maps and location details.
 Role-Based Access Control
Different user roles (admin, agent, customer) for better security and permission
management.
 Cloud Hosting & Backup
Host the system on cloud servers for better uptime, scalability, and data backup.
 Conclusion

The Tourism Management System developed using PHP and MySQL provides an efficient and
user-friendly platform for managing travel-related services. It streamlines key functions such as
tour package management, customer bookings, and admin control, reducing manual effort and
enhancing user experience.
By digitizing tourism operations, the system helps travel agencies improve service quality, save
time, and grow their business online. Though the current version covers essential features, it
also lays a strong foundation for future enhancements like payment integration, mobile access,
and real-time support, making it a scalable and practical solution for the tourism industry.
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