This question paper contains 8 ptiked pages

Roll No. I WBANAtu

S. No. of Question Paper 575

LISRARY
Unique Paper Code 241603
eD
Name of the Paper Business Communicatio Ae

Name of the Course

B.Com (Hons.)
Semester VI

Duration : 2 Hours Maximum Marks: 55

(Write your Roll No. on the top immediately on receipt of this question paper)

All questions are compulsory.

1. Write short notes, in 50-60 words each, on any five of the

following: 5x3-15

(a) Para language

(6) Difference between Listening and Hearing

(c) E-mail etiquette

(d) Bibliography

(e) Clarity
P.T.O.
 (2) 575

Grapevine (3) 575

Or
(g) Need of correspondence in communication.

(372ran)

(b) What is the role of Body Language in communication?

What are its elements ? 10

(5) T TT

3 () You have purchased a mobile from a reputed company.

(T) -4A NTZIR
The mobile is not working efficiently. Prepare a com-

() 7H plaint to be sent through e-mail (use imaginary e-mail

ID).
(3) PHZAT

() TYETE

f r (5fa-a ID RATM )
2. (a) Communication. in an organization, is multidimensional.
Or
Explain briefly the different channels based on directions
(372a)
of communication.
You are Administrative Officer of Radhey Industries Ltd.
(b)
New Delhi. Mr. Ranveer Sharma. the Accounts Officer.

has absented himself from his duties. without intimation

to the company. VWrite a memo. informing him about the

cut in salary for the period. 10

P.T.O.
 (4) 575
(5) S75

fHE faq 20,000 zf4aEt yri I 37E7

4 (a) Draft the minutes of the meeting of the Board of

Directors of a company at which the following decisions

Or
were taken
(31294T)
Approval to open a branch in Jaipur.
(b) State the characteristics of a good report. Describe the
Approval to raise a bank loan worth rupees 40 lakh steps involved in preparing the report. 10

Appointment of new auditors

Allotment of 20,000 equity shares to Mr. Vijay, who

5. Make a precis of the following in 1/3 of its
supplied computers to the company. length and suggest
a suitable title
8+2-10
Appointment of Mr. Atul Bansal as new
company

secretary.

As certain rigidities and weaknesses were found to have

developed in the banking system during the late eighties, the
TTU Government of India felt that these had to be addressed to

enable the financial system to pay its role in

ushering in a

more efficient and competitive economy. Accordingly. a high-

P.T.O
 (7) 575
(6) 575
compliance with Accounting Standards, consolidated account-
level Committee on the Financial System (CFS) was set up
ing and supervision, fine-tuning of prudential norms for
on 14 August 1991 to examine all aspects relating to the
income recognition, asset classification and provisioning for
structure. organization. functions and procedures of the finan-
NPAS, etc. The guidelines on setting-up of Off-shore Banking
cial systems. Based on the recommendations of the Committee.
Units in Special Economic Zones, Fair Practices Code for
a comprehensive reform of the banking system was introduced
Lenders. Corporate Governance, Anti-Money Laundering meas-
in 1992-93.
ures, Know Your Customer (KYC) norms. Corporate Debt
To review the record of
inmplementation of financial system Restructuring (CDR) derivatives. guidance notes on Credit Risk.
reforms recommended in 1991 by the Committee Financial Market Risk,
on Operational Risk etc. are other important devel-
System and chart the path of reforms in the years ahead, a opments introduced in the banking sector in recent years.
RBI
high-level Committee, on Banking Sector Reforms, under the has also issued revised
guidelines on migration to Basel I
Chairmanship of Shri M. Narasimham was constituted by the Framework on Capital Adequacy. The Securitization and
Government of India in December 1997. The Committee sub- Reconstruction of Financial Assets
and Enforcement of
mitted its report in April 1998. Some of the Security Interest Act, 2002 has facilitated NPA
recommendations management
of the Committee, on
prudential norms, Capital Adequacy Ratio, by banks more effectively.
classification of Government guaranteed advances, provisioning In 1993, in recognition of the need to introduce
greater
requirements on standard advances and more disclosures in competition, new private sector banks were allowed to be set
the Balance Sheets of banks
were accepted and implemented. up. Licenses were issued to 10 banks which had satisfied the
Recent major initiatives undertaken necessary
for strengthening regulatory requirements. Subsequently in 2001. fresh
Tinancial sector in
pursuance to the recommendations or
u guidelines for setting up new private sector were
issued and
above Committee relate to guidelines to banks on Asset two banks were issued license under those
guidelines. A draft
Lability Management and integrated risk management systems P.TO.
 (8 ). 575

comprehensive policy framework for ownership and govern-

ance in private sector banks was put in the public domain

on 2 July 2004 for discussion and feedback. After taking into

consideration the feedback received from all concerned and

in consultation with Government of India, RBI issued detailed

Guidelines on ownership and governance in private .sector

banks on 28 February 2005. The underlying principles of the

guidelines inter alia are to ensure that the all banks in the

private sector have a net worth of 300 crore, ultimate

ownership and control of private sector banks is well diver-

sified, important shareholders (i.e. shareholding of 5 per cent

and above) conform to the 'fit and proper criteria. The directors

and the CEO who manage the affairs of the bank should also

satisfy the fit and proper' criteria. The guidelines also provide

for restrictions on cross holding above 5 per cent by one

bank/Financial Institution (FI) in another bank/FI and

observance of sound corporate governance principles.

(555 words)

575 8 8,500