COMPANY

PROFILE
 2 | RADDISH TECHNOLOGY

ABOUT US
MOVING BUSINESSES AHEAD
WITH TECHNOLOGY

The world is perpetually on the move, and

we endeavour to help your business embrace
technological advancements by offering
sophisticated IT solutions. Backed by industry
experts, Raddish Technology provides the best-
of-breed technology to optimise productivity
and business agility. Together, we deliver what
matters and move the world forward.

OUR MARKET

We stay on top of critical trends in consumer behaviour and keep track of our market share to take advantage
of opportunities. Below is a chart representing our latest market share data:

A SME's / Enterprises C Essential Services

B Government-Linked
Companies (GLCs) D Government
 COMPANY PROFILE | 3

PROVIDING NEXT-GENERATION
ICT SOLUTIONS SINCE 2014
Raddish Technology Sdn Bhd is a trusted ICT solutions
provider specialising in IT consultancies, network
and storage solutions, IT security solutions, system
solutions, and IT professional services across various
industries. With over a decade of industry experience,
we are also committed to delivering value-added
services. Today, we proudly offer our extensive
expertise and in-depth knowledge to help customers
address specific IT challenges.

YOUR COMPREHENSIVE IT MAXIMISING YOUR RETURN

PARTNER ON INVESTMENTS
As a strategic technology and business partner, Our focus on bringing value to customers can be seen
Raddish Technology provides consultation to analyse in our company slogan, “Moving Business Ahead with
the fundamentals of strategic business objectives Technology”. We dedicate ourselves to ensuring that
before helping customers design and develop a every solution we provide aligns with our customers’
customised plan. We collaborate with them to define a business objectives. Our goal is to help them maximise
congruent and high-impact IT roadmap that will help their ROI (Return on Investments) and optimise
them build and support their ideal IT infrastructure and productivity from an IT perspective.
systems.
4 | RADDISH TECHNOLOGY

OUR JOURNEY

2014 Founded Raddish Technology

Raddish Technology Officially Established

Appointed as a WatchGuard Silver Partner
2015

Appointed as a Palo Alto Authorised Partner

2016

Appointed as a Cisco Authorised Partner

Appointed as an HP Aruba Tier-2 Partner 2017

Set Up Managed Support Services

2018 Began Business Portfolio’s Expansion into the Cloud
Appointed as a Fortinet Authorised Partner

Founded CloudKnight Email Hosting Security

Appointed as a CrowdStrike T1 Partner 2019
Appointed as a Cloudflare Focus Partner

Recognised as a Palo Alto Key Focus Business

2020 Partner (Malaysia)

Awarded as Palo Alto Networks Top System
Engineering Company in ASEAN
Appointed and Certified as a Huawei Service Partner
Key won and recognition from Cisco in a Single
Recognised as a Key Focus CrowdStrike in ASEAN Largest Deal in Enterprise vertical
Launched “ReadyCare”, a division specialising in
professional services
Launched “RTSOC”, which focuses on Security
Operation Centre (SOC) and Managed Detection 2021
Response (MDR)

Recognised as a key cyber security vendor to

2022 Universiti Malaya on technologymagazine.com
Appointed as a NetScout Authorised Partner
Appointed as an OKTA Authorised Partner
Promoted as “Platinum Innovator Partner”
 COMPANY PROFILE | 5

VISION
We aim to be a leader in the ICT solution market
to help enterprises drive successful digital
transformation.

MISSION
To address the latest business trends, needs and
challenges and provide value-added services by
introducing the best-of-class innovative technology,
driving business agility, and maximising return on
investments.

GOALS &
OBJECTIVES
At Raddish Technology, our every word and deed
is guided by a clearly defined set of goals and
objectives. We set our standards high to ensure
that our services and solutions are nothing short of
exemplary.

QUALITY OF SERVICES
We work hard to deliver high-quality services to our
valued customers consistently.

COMPETENCY
We commit to upgrading ourselves to stay relevant
and competitive in our field.

INDUSTRY LEADER
We strive to lead the local market through quality
services and brilliant innovation.

BEST-OF-BREED SOLUTIONS
We constantly adapt and innovate to provide bigger
and better IT solutions.

CUSTOMER SATISFACTION
We seek to understand our customers’ expectations
and adjust our services to fit their needs.
6 | RADDISH TECHNOLOGY

OUR SOLUTIONS
We offer a wide range of solution components...

ENDPOINT SOLUTION NETWORK, WEB &

EMAIL SECURITY

ENTERPRISE
CYBER SECURITY NETWORKING
SOLUTION

In line with our company

philosophy, Raddish
Technology embraces
technology framework
requirements that drive
businesses towards
productivity and success.
PRIVATE CLOUD– We offer a wide range of
READYCARE solution components.
VIRTUALISATION
 COMPANY PROFILE | 7

01 ENDPOINT SOLUTION

ENDPOINT SECURITY PATCH MANAGEMENT

Our endpoint protection solutions provides: From ensuring compatibility to fixing vulnerabilities,
secure your network with automated patch
• Machine-learning classification to detect zero- deployment for Windows, Mac, Linux and Third
day threats in near real-time Party Applications.
• Advanced anti-malware and anti-virus protection
• Proactive web security to ensure safe browsing
• Integrated firewall to block hostile network Benefits:
attacks
• Actionable threat forensics to quickly isolate • Prevent security breaches with the latest
infections patches for endpoints
• Insider threat protection to safeguard against • Help organisations improve employee
unintentional and malicious actions productivity and operational efficiencies
• Centralised endpoint management platform • Reduce risk, complexity, and costs
• Endpoint, email and disk encryption to prevent • Measure IT hygiene with real-time patch
data exfiltration success rates across the organisation

ENDPOINT DATA LOSS PROTECTION (DLP)

Our endpoint protection solutions work by

examining files, processes, and system activity for
suspicious or malicious indicators. Some of the key
features include:

• Granular control of all data movement

• Data loss prevention only when you need it
• Built-in advanced data classification
• Offering the industry’s broadest coverage,
including Windows, macOS, and Linux endpoints,
as well as VDI support
• Complete data visibility and control

DESKTOP MANAGEMENT

“
A modern and scalable take on desktop
management, our solutions help manage servers,
laptops, desktops, smartphones and tablets from a
central location.

• IT asset management to manage software and Complete

hardware assets within your network
• Find and take control of unmanaged endpoints
• Update third-party software, deploy custom
scripts, and make impactful configuration changes
in minutes
Protection at
Critical Endpoints
“
 8 | RADDISH TECHNOLOGY

02 NETWORK, WEB & EMAIL SECURITY

ENTERPRISE FIREWALL WEB APPLICATION FIREWALL (WAF)

Enterprise-grade protection and application-aware Full coverage WAF to deliver tailored asset
visibilities against new evasive threats. protection and prevent novel threats. They include:

• Prevent web coding manipulation

Key Features
• Offer advanced zero-day vulnerability
protections
• Multi-layered protection that simplifies
• Apply OWASP Top 10 ModSecurity Core Rule
complex security infrastructure
Set
• Reduce network attack surface from
• Detect bypasses and attack variations of XSS
Application Layer DOS to reconnaissance
and SQLi attacks
attacks
• Automated exposed credentials checks
• Security policies enforcement based on
• Sensitive data detection
applications, user identity and secure
• Advanced rate limiting
content
• Virtual Private Networks (VPNs) to provide
secure remote access

DISTRIBUTED DENIAL OF SERVICE

PROTECTION (ANTI-DDOS)

Gain comprehensive DDoS protection to protect

your business revenue, productivity, reputation and
user loyalty.

Design, deploy, operate and fully or partially

manage anti-DDOS solutions of enterprises, service
providers and cloud-service providers

We protect customer public/intranet hosts against

all three types of DDoS attacks, addressing each
with a unique toolset and defence strategy:

• Volume Based Attacks

• Protocol Attacks
• Application Layer Attacks

“ Future-Proof
Security Across
Your Ecosystem
“
 COMPANY PROFILE | 9

NEXT-GENERATION INTEGRATED IPS EMAIL SECURITY

Protects against new, known and undisclosed Protect your inbox and critical data against email
vulnerabilities in your network. phishing.
• Eliminate the known and unknown exploits and
malware delivery via email transport
• Block any phishing and Social Engineering
Key Features Attacks
• Addresses email-borne threats such as:
• Stops known malware depots, drive-by
downloads, phishing and fraudulent mail • Spam
sites • Phishing
• Gain visibility into all network traffic and • Spear-phishing and whale phishing
activity • Malicious attachments and URLs
• Includes multiple fault-tolerant features, • Ransomware
supporting continuous uptime and high • Known threats
availability • Suspected threats
• Threat intelligence • Unknown/zero-day threats
• Centralised management with integrated • Impersonation attempts
security policy, response, and visibility • Business Email Compromise (BEC)
10 | RADDISH TECHNOLOGY

03 ENTERPRISE NETWORKING SOLUTION

LOCAL AREA NETWORKS NETWORK MONITORING SYSTEMS

We offer Local Area Network (LAN) analysis, With our Network Monitoring System software,
consulting, design, implementation, diagnostics, you can reduce the risk of business downtime and
management, administration, and training. We help proactively manage any issues. Admins will also be
you find the right switched technologies across all notified of any errors and our certified technicians
types of networks: for efficient troubleshooting.

• Modular switches for enterprise-class, mid-

sized and large campus access networks
Key Features
• Fixed stackable switches for entry-level
enterprise environments and campus
• Track the status and performance of your
environments
IT infrastructure
• Cloud-scale data centre switches built for cloud
• Alerts you of any potential problems for
connectivity and flexible design
further investigation or action
• Storage area networking solutions built for
• Gain full visibility to different components in
optimised cloud, application, and big-data
your enterprise across all vendors
performance
• Customise your alerts and notifications the
way you want it

WIDE AREA NETWORKS & SD-WAN

TECHNOLOGIES
ENTERPRISE WIRELESS
We help your business achieve superior agility and
performance. Explore our service offerings, including • The Ultimate Solution: Provides security and
Wide Area Network (WAN) analysis, consulting, reliability with the industry’s most advanced
design, WAN hardware, interconnectivity hardware, WLAN solutions
voice over IP (VOIP)/Frame Relay/MPLS/DSL, etc. • Built for Reliability: Gain greater throughput
and predictability
Besides traditional WAN, we bring you the latest • The New Standard: Wi-Fi 6 raises the bar on
Software-Defined WAN (SD-WAN), which delivers performance and capacity for mobile users, IoT
high-performance, reliable branch access across devices, and latency-sensitive applications.
clouds and apps.

“
Boost Agility
Optimise traffic over multiple connections for a
better user experience anywhere.
Implementing
Streamline Infrastructure
Securely support application growth, network
agility, and simplified branch and endpoint
Networks That “
implementations
Work for Your
Optimal Performance
Experience high-performance, reliable access to Business
cloud services, private data centres and SaaS-
based enterprise applications
 COMPANY PROFILE | 11

WAN OPTIMISATION & BANDWIDTH

MANAGEMENT

Implementation of traffic optimisation to increase

the speed of access to critical applications and
information.

How We Optimise WAN

We overcome latency and reduce the amount
of data traversing the WAN with techniques
such as:

• Protocol acceleration
• Deduplication
• Compression
• Reduced latency and caching

NETWORK APPLICATION DELIVERY

Our Network Application Delivery ensures secure

management, performance optimisation and
availability of applications across heterogeneous
networks, no matter the hosted environment.

Evolving to meet consumer demands and new ways

of working, we provide a load balancing solution,
which helps to:

• Improve distribution of workloads across

multiple computing resources
• Optimise resource use
• Maximise throughput
• Minimise response time
• Avoid overloading any single resource

STRUCTURED CABLING SYSTEMS

We provide you with a reliable cabling and

connectivity system that fulfils the critical needs of
digital networks, including performance, stability,
scalability and efficiency. At Raddish Technology,
we have the experience and expertise to support
cutting-edge networks and technologies. Our
capabilities include:

• Site analysis
• Cable management design
• Data and voice cable installations
• Vendor-specific cable configurations
12 | RADDISH TECHNOLOGY

“
04 CYBER SECURITY

ADVANCED PERSISTENT THREAT

PROTECTION
Helping You “
Advanced Persistent Threats are prolonged,
Reach Your Cyber
targeted cyber attacks that can sidestep your
security and evade detection. Raddish Technology Security Goals
helps you reinforce your defences with best-of-
breed Sandboxing/Emulator technology to stop
zero-day exploits and advanced malware. SECURITY INFORMATION AND EVENT
MANAGEMENT (SIEM)

Features and Benefits Take action before potential security risks become
a threatening cyber attack on your organisation.
• Safelisting and Traffic Monitoring: Prevent Security Information and Event Management offers
targeted attacks towards the organisation, real-time monitoring of activities, collection of data
specific to industry, country, etc. and correlating events with the collected data to
• Rapid Detection: Break the 7-stage cyber- identify patterns of suspicious activity.
attack kill chain
• Automated Mitigation: Reduce threat • Log Management: Consolidate logs from
response time to seconds with automatic multiple sensors regardless of brands for
delivery of coordinated protection across security analytics purposes
network, endpoint, and cloud • Event Correlation & Analysis: Provide insights
into logs correlation to accelerate incidents
response

05 PRIVATE CLOUD – Virtualisation

POSITIONING YOUR ORGANISATION FOR FUTURE GROWTH

Prevent hardware sprawls with our server virtualisation and shared storage solutions, putting customer
organisations in an ideal position for future growth.

Maximise Resources No Disruptions

Our advanced systems allow companies Advanced Network Solutions can
to increase server utilisation by more perform maintenance at any time
than 25% while eliminating “points of without disruption to your team, clients,
failure”. or services.

Cost Savings Scalable

Reduce hardware and operating costs Ensure optimal end-user performance
by more than 50%. Plus, decreasing and constant access to critical
data-centre energy by more than 80%. information for years to come. Our
solution grows with your company and
provides long-lasting efficiencies.
 COMPANY PROFILE | 13

06 READYCARE

ONE SOLUTION TO MEET ALL

YOUR IT NEEDS
03
Cyber Security Services
We help customers address challenges across the
As part of our efforts to anticipate our customers’ architectures into the perimeter, edge network,
needs, Raddish Technology added ReadyCare to mobility, remote access, private and public cloud,
our growing list of solutions. ReadyCare combines endpoints and extending to SaaS applications.
Raddish Technology’s best services and solutions Here are some of the key technologies component
into one convenient package offer. we offer:
• Vulnerability Assessment and Penetration
Testing
• Enterprise Security Posture Assessment
• Threat Hunting Services
Professional Services • Implementation of various technology such as
Endpoint Protection Platform (EPP), Endpoint
Detection and Response (EDR), Next-Gen
Technical Support And Maintenance Services Firewall (NGFW), Advanced Persistent Threat
(APT), Security Orchestration and Automation
Cyber Security Services (SOAR), threat intel, etc.

04
Managed Security Services (RTSOC)
Managed Security Services (RTSOC)
RTSOC - The Cyber Defence Centre
Managed Network Operations Services (RTNOC)

Managed Security Operations Centre (SOC)

Our range of end-to-end services is designed to
meet evolving security challenges, whether full or

01
Professional Services
Raddish Technology enables end-to-end IT
hybrid SOC.

Managed Detection and Response (MDR)

integration with technical and professional
Fuelled by threat intelligence and proactive threat
services as well as value-added solutions ranging
hunting, we provide round-the-clock protection,
from consultancy to implementation and software/
prevention, detection and response to endpoint
hardware maintenance.
threats.
• IT Consultation Services
• IT Professional Services

05
• IT Service Management Services
• Data Centre Services Managed Network Operations
• End-User Technologies Services Services (RTNOC)
RTNOC – The Next-Generation Network Command

02
Centre
Technical Support And Maintenance
The command centre is where administrators
Services
supervise, monitor and maintain a
We provide premium technical support and
telecommunications network. We provide
maintenance for every customer upon service
remediation and monitoring services to reduce
completion to protect your critical assets while
overhead costs and allow the IT department to
optimising operational efficiency.
focus on other critical aspects of the business.
• Fulfilling your customer support needs 24x7x4
Core Services
(24 hours a day, 7 days a week, 4 hours
• Network Infrastructure Installation
response window) or 8x5x4 (8 hours a day, 5
• Remove System Backups
business days, 4 hours response time)
• Remote Operations Management
• Keeping you updated with the latest product
• 24x7x365 Network Helpdesk Support
features and upgrades
• Issue Documentation and Reporting
14 | RADDISH TECHNOLOGY

OUR TEAM

Finance &
Operation Director

Sales Management
Team

Board Managing Project

of Directors Director Management Team

Technology
Director
 COMPANY PROFILE | 15

Account & Admin

Executive

Procurement
Executive

Business
Development Manager

Inside Sales
Coordinator

Project Managers

Managed Technical Cyber Security Analysts

Service Manager
(Network & Security)
Network Analysts

Level 1 & 2 Helpdesk Support

Support Lead Personnel
Service Delivery
Manager L2 Suppor Engineers
Project Delivery
Technical Team
Project Implementation
Engineers

Technical Pre-Sales
Engineers

Solutions Cyber Security SME

Architecture Team

Network
Subject Matter Experts
Architecture SME

Cloud SME
16 | RADDISH TECHNOLOGY

OUR CUSTOMERS

BERNAS
Padiberas Nasional Berhad
 COMPANY PROFILE | 17

OUR PARTNERS
01 Strategic Partners

AUTHORISED PARTNERS

02 Strategic Solutions Brand

Core Services RTSB Product Solution

MICROSOFT, CROWDSTRIKE, Cortex XDR (Palo Alto

Endpoint
Networks), SENTINELONE, TANIUM

WATCHGUARD, FORTIGATE NGFW, PALO ALTO STRATA,

NETSCOUT, NETGAIN, HPE ARUBA, RUCKUS, HUAWEI,
Network
CISCO, JUNIPER, CAMBIUM, PRISMA ACCESS (PA),
FORTIMAIL, FORTIWEB, AWS

AZURE, PRISMA ACCESS (PA), FORTIMAIL, FORTIWEB,

Cloud AUTHPOINT, OKTA, FORTIGATE VM, PRISMA CLOUD,
CLOUDFLARE, CLOUDKNIGHT

CROWDSTRIKE, XDR(PA), SENTINELONE, TANIUM, XSOAR,

WATCHGUARD, FORTISOAR, FORTIGATE NFGW, PALO
Security
ALTO STRATA, FORTISIEM, FORTIGATE VM, PRISMA
CLOUD, ELASTIC SECURITY, CLOUDFLARE, CLOUDKNIGHT
18 | RADDISH TECHNOLOGY

WIRELESS & NETWORKING

SECURITY PLATFORM SOLUTIONS

ENDPOINT SECURITY

CLOUD/MFA SOLUTIONS

VIRTUALISATION, SERVERS & OS

 COMPANY PROFILE | 19

BACKUP SOLUTIONS

CERTIFICATIONS
TECHNICAL CCNA CCDA PCNSE
Cisco Certified Cisco Certified Palo Alto Networks Certified
CERTIFICATION: Network Associate Design Associate Network Security Engineer

PCNSC PSE PSE BCCPA

Palo Alto Networks Certified Cyber Security Advance Endpoint Blue Coat Certified Proxy
Network Security Consultant Protection Administrator

WCSP WGFE HP AIS RSE

WatchGuard Certified WatchGuard Network Infrastructure Ruijie Specialist
System Professional Fireware Essentials Certification Engineer

CCFA JNCIA NSE

CrowdStrike Certified Junos Network Security
Falcon Administrator Expert

CCNP CompTIA AWS SAP-C02

Cisco Certified Network AWS Certified Solutions
Security+ Architect - Professional
Professional (Routing & Switching)

PROJECT PMP PRINCE2 PRINCE2

CERTIFICATION: Project Management Practitioner Foundation
Professional

FRAMEWORK ITIL
Information Technology
CERTIFICATION: Infrastructure Library V.3
20 | RADDISH TECHNOLOGY

Raddish Technology Sdn Bhd

201401014040 (1090126-D)
1-15-13A, Plaza Bukit Jalil (Aurora SOVO),
No.1, Persiaran Jalil 1, Bandar Bukit Jalil,
57000, Kuala Lumpur, Malaysia

General & Sales: Helpdesk:

+603 9765 7300 +6012 934 7300

+603 9765 7333 [email protected]
[email protected] www.raddishtechnology.com