WO-8804445
WO-8804445
DON'T:
• DO NOT step on property regardless of occupancy
• Absolutely No Contact with occupant or neighbors.
• IF contact happens, NOTIFY MSI IMMEDIATELY, NEVER discuss the loan, loan status, the mortgage company
or any other confidential information.
• Never take photos with people in them.
• Never remove personal property under any circumstances.
PROVIDE:
• Occupancy Status, Property Status, and Utility Status (if it can be determined from street). If utility status
cannot be determined from the street call utility company.
• Provide Name of Utility Company.
• If incidental contact is made, provide detailed notes and the name of whom you spoke with.
• Report any visible damages IF viewable from public access.
• If property is For Sale, provide agent/seller contact information and whether it is for sale by agent or by owner.
• Provide general description of the condition of the front yard, personal property, and condition of the house.
• Report any violations posted on the property ONLY IF visible from the front from the public access right of way.
***All vacancies must be updated to the MSI website on the date of discovery. If there is a need for immediate
securing/maintenance, please notify our office immediately at 800-346-2432. ***
LEAVE:
• DO NOT LEAVE ANY NOTE OR NOTICE AT THE PROPERTY
• DO NOT WALK ON PROPERTY
REQUIRED PHOTOS:
• House number
• Street sign
• Street scene
• House -Full front, left side of house, right side of house
• GPS showing address if house number and/or street sign is unavailable or not legible
• Occupancy justification
• Damages, if applicable
• All postings-code violations, first time vacant, etc.
• Anything adversely affecting the property
IF:
• Bad address-photo of the empty lot, street sign, or website screen shot showing the address is wrong or doesn't
exist
• Unable to access- AFTER attempt to access, provide photos of gate, guard shack (if available), community signage
(if available), photos of the blockage and nearest intersection street sign.
• For sale-contact info
ESCALATION:
• Call MSI immediately at 800-346-2432 if any contact results in escalated events or if an emergent condition
exists (violations, property unsecure, etc.) per MSI policy.
ADDITIONAL INSTRUCTIONS:
MORTGAGE SPECIALIST INT'L, LLC.
P.O. BOX 80110, KELLER, TX 76244
BANKRUPTCY INSPECTION
Phone: 817-428-0000 | 800-346-2432
Fax: 817-428-1100 | 800-428-0055
EXTERIOR INSPECTION ONLY. ABSOLUTELY DO NOT SPEAK WITH OCCUPANTS, NEIGHBORS, OR ANY BYSTANDERS.
DO NOT LEAVE ANY POSTINGS/STICKERS. DO NOT STEP ON OR APPROACH THE PROPERTY.
REQUIRED PHOTOS: FRONT OF HOUSE FULL VIEW, HOUSE NUMBER, GPS ADDRESS VERIFICATION, STREET SIGN,
STREET SCENE, VIEW OF EACH SIDE OF PROPERTY, AND ALL ADVERSE CONDITIONS.
MORTGAGE SPECIALIST INT'L, LLC.
P.O. BOX 80110, KELLER, TX 76244
BANKRUPTCY INSPECTION
Phone: 817-428-0000 | 800-346-2432
Fax: 817-428-1100 | 800-428-0055
A OCCUPANCY B UTILITIES
Status: 1. OWNER 6. PARTIALLY VACANT Verified By: 1. DIRECT CONTACT 6. PERSONAL ITEMS Gas: 1. ON 2. OFF
2. OTHER 7. UNABLE TO VERIFY 2. VISUAL 7. REALTOR Electric: 1. ON 2. OFF
3. TENANT 8. SECURED GATE 3. NEIGHBOR 8. SECURITY GUARD Water: 1. ON 2. OFF
4. VACANT-SECURE 9. BAD ADDRESS 4. MAILBOX 9. MANAGER Heat Source: 1. GAS 2. ELEC. 3. PROPANE 4. OTHER
5. VACANT-UNSECURE 10. VACANT LOT 5. UTILITIES Volume: 1. FULL 2. 3/4 3. 1/2 4. 1/4 5. EMPTY
If security Gate: MGMT Company/Phone: If Vacant -- approx. length?
C POOL
D PROPERTY TYPE
Building Type: Construction Type: Stories: Color of Dwelling: Roof Type:
1. SINGLE FAMILY 8. COMMERCIAL 1. ALL BRICK 8. ROCK 1. ONE STORY 1. BEIGE 8. ORANGE 1. WOOD SHINGLE
2. DUPLEX 9. APARTMENTS 2. STUCCO 9. ALL CONCRETE 2. TWO STORY 2. BLACK 9. PINK 2. COMP / ASPHALT
3. TRIPLEX 3. ALL FRAME 3. THREE STORY 3. BLUE 10. PURPLE 3. TILE / SLATE
4. QUADPLEX 4. STONE 4. SPLIT-LEVEL 4. BROWN 11. RED 4. ALUMINUM
5. CONDO, TOWN/ROW-HOUSE 5. CONCRETE BLOCK 5. MUTLI-LEVEL 5. CREAM 12. WHITE 5. TAR
6. MOBILE HOME 6. BRICK AND FRAME 6. GREEN 13. YELLOW 6. FLAT
7. VACANT LAND 7. METAL 7. GRAY 7. METAL
IF A CONTACT INSPECTION, AND BORROWER STATES THEY HAVE FILED BANKRUPTCY, PLEASE STOP INTERVIEW.
E MAINTENANCE RECOMMENDED F DOOR TAG / LETTER DELIVERY G FOR SALE
__ CHANGE LOCKS __ REPLACE GLASS __ REMOVE SNOW Door Tag: 1. NO ONE HOME, LEFT MESSAGE For sale by: 1. NOT FOR SALE
__ BOARD & SECURE __ WINTERIZE TO CALL. 2. OWNER
__ REMOVE DEBRIS __ DRAIN POOL/SPA/HOT TUB 2. LEFT DOOR TAG / LETTER 3. REALTOR / BROKER
__ CUT GRASS Grass Height (Inches): ____________ Realtor Name: JOANN RAKOWSKI-
__ OTHER: ______________________________________________ Contact Made: 1. YES 2. NO Realtor Phone: RealtorPhone
K RENTER INFORMATION
Renter Name: Renter Phone: Is Rent Current: 1. YES
2. NO
Rent Paid To: Rent Amt Monthly:
Paid To Address: