MAINTENANCE REPORT OF

COMPUTER EQUIPMENT
The maintenance of computer equipment is a process in which it is used to
the maintenance of a machine both of the hardware components and of the
software and network this maintenance is divided into three types of maintenance:

Predictive maintenance
Preventive maintenance
Corrective maintenance

Predictive maintenance
This maintenance is responsible for predicting failures before they occur.
In the team at the hardware, software, and network level where a preliminary is done
diagnosis: In the software doing analysis of programs, updates, or
cleaning up files that we are not using to provide more capacity of
storage to the equipment and speed, in the hardware cleaning of the
components, make changes to worn parts, or adjust pieces, on the network
check that the internet is functioning properly.

Maximum duration of this maintenance is: 1 hour

Preventive maintenance
This maintenance is responsible for repairing and preserving everything
both internal and external components of the computer at the hardware level,
software and network. In the hardware, maintenance is performed on the internal parts such as
the motherboard, CD-DVD drives, hard disk among others in the external parts
in parts such as cleaning the monitor, mouse, keyboard, and cabinet at the software level
program updates, freeing up disk space and at the same time
defragmentation for the optimal functioning of the equipment at the network level the
functioning of the internet, change or repair cables that are failing in the
team and do not allow access to the network. This maintenance is divided into two
groups: Active and Passive Active

It is the periodic cleaning of the computer and its components of dust and
corrections that are made in it this cleaning is done quarterly or
semesters
 Passive

It is the care of the environment surrounding the computer as well as interferences from
radio frequencies, electric charges or electronic devices that interrupt the
operation of the equipment.

Corrective maintenance
This maintenance is responsible for repairing the failures that occur in the
equipment whether at the level of hardware, software or network taking into account the state
of the computer in this maintenance, part changes are employed,
repair or adjustment of components as well as program updates and
cleaning of threats that threaten the operating system of the computer
this maintenance, like the preventive, is also divided into two groups
which are: planned and unplanned.

Planned

This is when we have planning and thus stay informed to predict

any failure that occurs and affects the operation of the computer is a major
advantage because we save money and time on equipment maintenance.

Unplanned

This is when failures occur in the functioning of the equipment without prior warning.
notice, that is to say when we do not carry a file or a plan to predict
failures and change them or repair them on time.

Tools for carrying out maintenance

To carry out maintenance, it is necessary to disassemble and assemble the
computer for which we need some types of tools this
tools are divided into two types:

Tool kits

Screwdriver set (flat or slotted) is necessary to remove

the screws that fit into the cabinet
Antistatic wristbands are necessary because the human body possesses energy.
static and prevents us from discharging that energy into the components and
damage them
Fine-tipped tweezers are necessary to remove lint or
dirt that we cannot remove with the brush and the blower
 Soldering gun needed to adjust circuits that come loose
soldering, making a joint with a little piece of wire and the heat that
exert the pistol
Cleaning kits
Cotton swabs are necessary for cleaning delicate parts and
of difficult access
Lanillase is used to clean parts such as the monitor or parts that are of
pasta
A soft brush is used to clean hard-to-reach areas.
Silicone lubricant is used to give shine and smoothness to parts that are
made of pasta such as the cabinet, the keyboard, and the mouse
Thermal paste is used to clean parts of the computer and give it a
improves the functioning of the team
The blower is used to easily remove dirt from the cabinet
Isopropyl alcohol is used to remove grease or dirt residues in
parts like the monitor, the mouse, the keyboard, the cabinet, and cards
Rubber eraser is used to clean RAM memories or other cards

Safety regulations
are precautions and preventions that must be taken into account when
perform maintenance on some type of computer and at the same time on its parts
to avoid compromising the operation of the equipment and/or injuries to the performer.

Using anti-static Manila is necessary because the human body has

static energy and prevents us from discharging that energy in the
components and damage them
Check if the equipment has a warranty this is done because if we open a
computer automatically loses its warranty
Ask the user to turn the computer on and off to make sure
that the computer does not present any additional damage
Work at room temperature since if we work at a temperature
very high, the equipment can be reheated and cause some more serious damage or
if we work at very low temperature, corrosion can occur in it
team.
Having tools on hand as this improves our work
speeding up the check of any equipment
Use a wide space as it allows us to move more easily in it.
place
 Avoid having wiring on the floor as we can trip and cause some
damage to the installation
Use closed shoes because we are working with
heavy tools and an accident may occur and cause us any
type of injuries
Use latex gloves to be able to work since we are faced with
very dirty equipment
Use a lab coat because many times you work with chemicals that can
cause damage to our clothing.

Risk factors
It is the precaution that is needed to avoid any type of risk that affects
our integrity or that of some component of the computer that we are
repairing and cleaning.

Physical or chemical risk factor this group includes all those

objects, elements, substances, sources of heat, which in a certain way
can trigger fires or explosions that can generate
personal and material injuries
Biological risk factor in this case we can say that they can
produce contaminating risks from fungal infections,
viruses or bacteria that produce allergies or poisonings in the body
Psychosocial risk factor the interaction of the environment in which this
located the workplace and with whom it is surrounded that can affect
psychologically to the worker
Architectural risk factors, the characteristics and the design that they have
the work facilities, that is to say that they are in good condition and
no accidents occur in the infrastructure
Electrical risk factor in the place where we are working
make sure the wiring is well placed to avoid any type of electric cut and
let's not cause material and personal damages

Tools for performing maintenance

of computer software

There are various tools for performing software maintenance

they are divided into three parts:
 Tools for threats
Cleaning tools
Tools for hard drive maintenance

Tools for threats

a threat is any type of computer virus that may attack against the
functioning of the computer operating system to prevent this exists
various types of antivirus

Antivirus are used to prevent the infiltration of a computer virus to

our computer when entering a browser
Antispyware is used to prevent spyware programs from stealing our
information, personal or stored on the device
Firewalls are used to deny unauthorized access just like the
authorized and give more protection to the equipment

Cleaning tools

Ccleaner is used to delete unnecessary files and thus improve the

computer performance
Tune up is used to optimize, customize, and correct faults in the
computer

Tools for hard drive maintenance

Defragmenter is used to organize files and generate more

disk space also improves its performance when performing
some process
Space liberator is used to generate more space on the disk.
the function is to delete any type of file, temporary files, and histories
unnecessary to improve their performance when making any
process
Viruses that threaten a team
Those computer viruses that threaten the functioning of the computer
they usually have identical characteristics but serve different functions. The trojan is
a computer virus that functions to appear as a program so that
they execute it and what it does is create a backdoor and give access to the
attacker to infiltrate our system, the worm is a computer virus that
it functions to duplicate itself in our operating system and thus avoid the
execution of some process as it decreases its speed