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Care Compass

Care Compass is a mobile app designed to improve healthcare management in Bangladesh by providing features such as medication reminders, health record management, and doctor appointment scheduling. It targets individuals aged 45-70, particularly those with chronic conditions, and aims to address the challenges of both urban and rural users. The app also emphasizes data privacy and compliance with local regulations to ensure secure handling of user health information.

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6 views9 pages

Care Compass

Care Compass is a mobile app designed to improve healthcare management in Bangladesh by providing features such as medication reminders, health record management, and doctor appointment scheduling. It targets individuals aged 45-70, particularly those with chronic conditions, and aims to address the challenges of both urban and rural users. The app also emphasizes data privacy and compliance with local regulations to ensure secure handling of user health information.

Uploaded by

techlead.razu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Product Ideation of “Care Compass”

আপনার স্বাস্থ্য যাত্রায় আস্থার সঙ্গী

‘
1. Overview of the Product's Purpose

This user-friendly mobile software integrates medical prescription reminders,


immunization records, test results, health status updates, and medical
paperwork to transform Bangladeshi healthcare management. It simplifies
appointment booking and provides real-time hospital appointment queue
updates to patients.

Key Features and Benefits

● Medication Reminders: Sends timely notifications for medication intake


based on prescriptions suggested by doctors, ensuring adherence to
medication schedules.
● Health Record Management: Securely stores and organizes
vaccination records, test results, and other medical reports, making it
easier for users to access and manage their health information.
● Doctor Appointment Scheduling: Allows users to book doctor
appointments directly through the app, view their appointment serial
number, and receive reminders.
● Symptom Information Storing: Offers a preliminary assessment based
on symptoms input by the user, suggesting suitable doctors from
various hospitals for consultation.

Target Audience

The primary users of this app are individuals within the age range of 45-70 in
Bangladesh, especially those with chronic conditions requiring regular
medication and frequent medical consultations. It also targets the tech-
savvy younger generation who are responsible for managing the healthcare
needs of their elderly family members.

2. Market Analysis
Insights into Bangladesh's Healthcare Market

● Rapid growth in the healthcare sector due to increasing demand for


better services and advancements in technology.
● A significant shift towards digital health solutions, driven by increased
internet penetration and smartphone usage.
● Challenges include uneven distribution of healthcare facilities, with
urban areas having better access than rural regions.

Analysis of Target Users

● Elderly Demographics: The elderly population is growing, with a


significant number requiring regular medical attention for chronic
conditions. Many rely on family members for healthcare management.
● Urban vs. Rural Users: Urban users have better access to technology
and healthcare facilities, making them more likely to adopt digital
health solutions. Rural users, while interested, may face challenges
related to connectivity and access to healthcare services.

Competitor Analysis

● A few digital health apps exist in the market, offering services like online
consultations, health tracking, and appointment scheduling.
● Many competitors focus broadly on digital consultations and lack
integrated health record management or personalized medication
reminders.
● The market opportunity lies in offering a more holistic and user-friendly
solution tailored to the needs of the elderly population and their
caregivers, with features that specifically address the challenges faced
by users in both urban and rural settings.

3. User Personas
User Persona 1: Rahim

● Age: 58
● Tech-savviness: Moderate; uses a smartphone primarily for calling
and messaging, with some use of apps.
● Health Concerns: Diabetes and hypertension, requiring regular
medication and periodic check-ups.
● Lifestyle: Retired government employee, lives with his spouse in an
urban area. Relies on his children for tech support.

User Persona 2: Romana

● Age: 65
● Tech-savviness: Low; owns a smartphone but seldom uses apps
without assistance.
● Health Concerns: Arthritis and heart condition, needs frequent
consultations and physiotherapy.
● Lifestyle: Homemaker, lives with her son’s family in a semi-urban area.
Enjoys gardening and spending time with grandchildren.

User Persona 3: Shafiq

● Age: 47
● Tech-savviness: High; comfortable using a range of apps for health,
finance, and entertainment.
● Health Concerns: Manages chronic back pain and is interested in
wellness and fitness apps.
● Lifestyle: IT professional, lives alone in a city. Active lifestyle with a keen
interest in digital solutions for health management.

4. Technical Requirements
Platform Requirements

● Available on iOS and Android to cover the majority of smartphone users.


● A web platform for access from computers or laptops, providing a
broader accessibility option.

Integration Needs

● Integration with hospital systems and databases for real-time updates


on appointments, medical records, and test results.
● Secure API connections with healthcare providers for seamless data
exchange and updates.

Data Privacy and Security Measures

● Compliance with local data protection regulations to ensure user data


privacy and security.
● Implementation of end-to-end encryption for data transmission and
storage.
● Regular security audits and updates to safeguard against unauthorized
access and data breaches.
6. Features and Functionalities
Medication Reminders

● Description: Users receive personalized notifications for each


medication based on the prescription schedule. Reminders can be
acknowledged or snoozed.
● Use Case: Rahim gets a notification to take his hypertension medication
at 8 AM every day. The app logs his adherence, which he can share with
his doctor during visits.

Vaccination Records

● Description: Securely stores and organizes users’ vaccination history


with dates and reminders for upcoming vaccines.
● Use Case: Farzana checks her app to see when she received her last flu
vaccine and when she is due for the next one, ensuring she stays
protected.

Test Results

● Description: Allows users to access and review their medical test results
directly within the app, uploaded by the healthcare provider.
● Use Case: Shafiq uploads his latest blood test results to the app,
making it easy to track changes over time and share with healthcare
professionals.

Health Status Reports


● Description: Users can generate comprehensive health reports based
on their medical records, test results, and medication adherence, useful
for doctor’s appointments.
● Use Case: Rahim generates a health status report through the app
before visiting his cardiologist, providing a detailed overview of his
condition.

Doctor Appointment Scheduling

● Description: Enables users to schedule, reschedule, or cancel


appointments with doctors across multiple hospitals and clinics,
displaying available slots.
● Use Case: Farzana uses the app to book an appointment with her
rheumatologist and receives a reminder the day before, ensuring she
doesn’t miss it.

Symptom Checker

● Description: Users input symptoms into the app, which then suggests
potential conditions and recommends doctors for consultation.
● Use Case: Shafiq experiences a new symptom and uses the symptom
checker to understand potential causes. The app suggests specialists
to consider for an appointment.
7. Compliance and Regulatory Requirements
Data Protection Standards

● While GDPR and HIPAA are standards in Europe and the U.S., Bangladesh
would require adherence to its own data protection laws. However,
applying GDPR-like standards could enhance data protection and user
trust.
● End-to-end encryption for data storage and transmission.
● User consent must be obtained before collecting, processing, or sharing
any health data.

Health Regulatory Compliance Requirements in Bangladesh

● Compliance with the Digital Security Act for the protection of digital
data and prevention of digital crimes.
● Adherence to any specific regulations set by the Bangladesh Medical &
Dental Council and the Ministry of Health and Family Welfare regarding
digital health records and telemedicine.
● Ensuring that the app’s medical content and recommendations are
vetted by certified healthcare professionals to meet the national
healthcare guidelines.
8. User Interface & Experience (UI/UX) Design

This is a Short demo for our overview.

Intensive research is needed for better detail.

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