Ampivo Version
Ampivo Version
1 3
• Started as a horizontal platform for: • Presence in the B2B e-commerce space as a key reseller
⚬ CRM Systems on key marketplaces
⚬ ERP Solutions • Work underway to make an ERP solution for B2B players
⚬ BI Tools
2 4
Strategic Investment Foray into AI
• Bartronics India Ltd. (NSE-listed company) acquired a • Began AI product development with successful
6.47% stake in Ampivo. deployments in the healthcare sector.
INTRODUCTION TO AI SOLUTION
Value propostions & Our approach
AI-powered customer Predicting events for AI-driven sales, Advanced LLMs for Custom AI for unique AI trained on
service automation proactive solutions support & operations superior performance business needs your data
INTRODUCING Agent Maya is an AI-powered solution for automating
customer engagement, operations, and sales
01 02
AI Engagement Smart Automation
Enhancing customer interactions Streamlining business operations
03 04
Sales Growth Intelligent Decisions
Driving revenue with AI Data-driven business insights
Before AI After AI
Implementation
Impact Implementation
2,400 patients managed with 50 CRMs & Expanded patient base to 14,000+ with
6X productivity gain
40 nutritionists the same resources
Each nutritionist handled 10 patients, 60% cost savings, projected to 90% with AI-powered chat reduced nutritionist
spending 20-30 min per session full automation time to 5 minutes per week per patient
Service was limited to 9 AM - 5 4.2X service level improvement (40 24/7 availability, increasing
PM, with high labor costs hours to 168-hour coverage) engagement & accessibility
CALL HEALTH CASE STUDY
AI-Powered Business Impact
Before AI After AI
Implementation
Impact Implementation
20k+customer calls makes it impossible Created structured data from all calls,
~20% reduction in customer churn rate
to effectively analyze every interaction mails, chat & documents
OPERATIONAL BOTTLENECKS
SALES PROCESS CHALLENGES
Consolidated Revenue
Manual
Work
Unstructured Data and Inconsistencies
Limited
Scalability Data in multiple forms + Human errors leads to
accuracy/reliability issues
Time-Consuming Processes
Manual tasks slow down efficiency and productivity
+ =
Combination of superior conversational abilities and our predictive insights
MARKET SIZE (CONVERSATIONAL AGENT)
Growing AI market with significant opportunities in Healthcare and Finance
TAM
$298.1 billion
SAM
$208 billion
TAM
$42.8 billion CAGR 31%
SAM
$28.7 billion
SOM
$31.2 billion
SOM
$2.9 billion
SAM
$47 billion
TAM
$18.4 billion CAGR 25%
• Interactive chatbot
SAM • Predictive insights
$15.4 billion • Hyper-personal
suggestions
SOM
$4.8 billion
SOM
$1.6 billion
Conversion rate = 3-3.6%
https://www.mordorintelligence.com/industry-reports/india-d2c-ecommerce-market\
https://www.statista.com/statistics/1294150/india-online-fashion-market-size-in-d2c-sector/
https://www.indianretailer.com/article/d2c-new-commerce/trends/how-800-d2c-brands-are-shaking-indias-retail https://dragonflyai.co/resources/blog/how-ai-
boosts-conversion-rates-with-predictive-attention-
insights#:~:text=Studies%20show%20that%20businesses%20using,help%20companies%20understand%20user%20behavior
BEYOND THE BLAND BOTS: HOW AMPIVO STANDS OUT
Features
Personalisation
Customisation
Humanisation
Chain of Thoughts
Insights
Multilingual Capabilities
Transitioning the
Conversation to Live Agents
Enterprise Business*
01 Customized solution with dedicated support for
organizations with larger teams that need advanced
capabilities
reach
eCommerce
Automated insights, upselling, and engagement
Healthcare
AI-driven diagnostics, patient interaction, and lead generation
Finance
Risk assessment, fraud detection, and automated customer service
Retail
Inventory management, personalized marketing, and price optimization