Hnccob56685450 1746918929563
Hnccob56685450 1746918929563
Thank you for choosing the 20-minute Voyage to the Falls boat tour. Plan to arrive on-time, just prior
to or within your cruise time slot listed below. Please note we cruise rain or shine. A protective
By purchasing a ticket, either through City Experiences, City Cruises, Niagara City Cruises, or an
Booking Details
HST $11.18
Manage My Booking
Payment Information
Billing Address: 2007-160 Chapel Street Purchase Date: May 10, 2025
Additional Information
To access the boarding location in the Lower Landing, please visit the Niagara City Cruises' Main
Ticket Plaza, located at 5920 Niagara Pkwy, Niagara Falls, ON L2E 6X8 (look for the large white
sails next to the Zipline to the Falls Tower). Elevators to the Lower Landing will be accessible by an
For directions to the Main Ticket Plaza on Google Maps, click here.
Parking: Niagara City Cruises does not have a parking lot, however, there are a number of
paid public parking areas nearby and along the Niagara Parkway. Please allow for additional
Full Mist vs. Light Mist Experience: Before sunset, boat tours sail into the heart of the
Canadian Horseshoe Falls for a full-mist experience, while after sunset, for regulatory
reasons, boat tours only sail to the outer edge of the Falls for a light-mist experience.
Safety Screening:
Guests are permitted to bring a personal item. Personal items include a small purse
Restricted and dangerous articles are strictly prohibited. This includes but is not
limited to: suitcases of any size, carry-on luggage, overnight bags, roller bags,
briefcases, coolers, trunks, dangerous articles, and all other items that exceed the
Please note that additional personal item allowance and entry restrictions may be
All guests riding the boat (including infants) require a ticket to board.
Wait-Times: please note although your pre-purchased ticket allows you to skip the Ticket
Booth line, during peak periods (i.e., Mid-June to Labour Day, plus Holiday Weekends), peak
times (i.e., 11:00am to 6:00pm), and other periods with high visitation, please expect line-
ups to access the Lower Landing and to board the boat. As a result, we cannot guarantee
that your departure time will take place within the booked cruise time slot. We appreciate
Niagara City Cruises reserves the right to modify its safety measures at any point without prior
notice.
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opted in to receive commu n ication s from C ity Experien ces
TERMS & C OND ITIONS: By pu rch asin g a ticket, eith er th rou gh C ity Experien ces, C ity C ru ises, Niagara C ity C ru ises, or an
au th orized sou rce, you expressly accept th ese Terms an d C on dition s. Ti cket Pu r ch ase & C an cel l ati on s: Al l sal es ar e f i n al
u n l ess Ti cket Assu r an ce i s pu r ch ased. No Excepti on s. If you pu rch ased Ticket A ssu ran ce, resch edu le at an y time u p to tw o
(2) h ou rs before you r cru ise, or can cel at an y time u p to tw o (2) h ou rs before you r cru ise to receive a refu n d min u s th e Ticket
A ssu ran ce fee. If you did n ot pu rch ase Ticket A ssu ran ce, you h ave u p to 48 h ou rs prior to you r cru ise to resch edu le. A n y
requ ested cru ise sch edu le ch an ge is su bject to availability, an d w e can n ot gu aran tee th at w e w ill be able to accommodate
th e requ ested ch an ge. To r esch edu l e you r cr u i se, or f or can cel l ati on r equ ests by Ti cket Assu r an ce h ol der s, pl ease vi si t
www.ci tyexper i en ces.com an d sel ect “Man age Booki n g”. Valid ph oto ID an d/or proof of age may be requ ired to validate
again st a ticket pu rch ase. Man agemen t reserves th e righ t to can cel tou rs or ch an ge tou r times w ith ou t prior n otice. On ly
can celled tou rs are su bject to a refu n d w ith n o fu rth er compen sation amou n t. Admi ssi on & En tr y: A ll passen gers an d carry-
on items are su bject to search . A cceptable carry-on items in clu de a pu rse, camera bag, backpack (w ith n o w h eels) or
small/mid-size in fan t strollers. Restricted an d dan gerou s articles are strictly proh ibited. Th e pu rch ase of a ticket is
con sidered con sen t to h ave you r image or liken ess appear in an y live or recorded au dio, video or ph otograph ic display or
oth er tran smission , exh ibition , pu blication , or reprodu ction made of, or at, C ity C ru ises for an y pu rpose. Ar r i val Ti me: It is
each passen ger’s respon sibility to arrive on time prior to gate closu re an d departu re time. C ity C ru ises can n ot be h eld
respon sible if you miss a departu re time or you ’re den ied access for failin g to comply w ith terms & con dition s. No
compen sation w ill be provided for late arrivals. Th e licen se gran ted h erein is revocable for cau se, u pon refu n din g to
passen gers th e ticket price. Oth er ter ms an d con di ti on s may appl y.