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Misunderstandings in ATC Communication Language
Cognition and Experimental Methodology 1st Edition
Immanuel Barshi Digital Instant Download
Author(s): Immanuel Barshi, Candace Farris
ISBN(s): 9780754679738, 075467973X
Edition: 1st
File Details: PDF, 3.52 MB
Year: 2013
Language: english
Misunderstandings in ATC Communication
Ashgate Studies in Human Factors
for Flight Operations
Series Editors
The series will achieve this by disseminating new theoretical and empirical research
from specialists in all relevant fields of aviation human factors. Its foundation will
be in applied psychology, presenting new developments and applications in such
established fields as CRM, SA and decision-making. It will also encompass many
other crucial areas such as fatigue and stress, the social environment, SMS, design,
technology, communication and training.
Submitted work relevant to the objective of the series will be considered for
publication by the board of editors. The series is intended for an international
readership and so books with a broad geographical appeal are especially
encouraged.
Misunderstandings in
ATC Communication
Language, Cognition, and Experimental Methodology
Immanuel Barshi
NASA Ames Research Center, USA
Candace Farris
McGill University, Canada
First published 2013 by Ashgate Publishing
Immanuel Barshi and Candace Farris have asserted their right under the Copyright, Designs
and Patents Act, 1988, to be identified as the authors of this work.
All rights reserved. No part of this book may be reprinted or reproduced or utilised in any
form or by any electronic, mechanical, or other means, now known or hereafter invented,
including photocopying and recording, or in any information storage or retrieval system,
without permission in writing from the publishers.
Notice:
Product or corporate names may be trademarks or registered trademarks, and are used
only for identification and explanation without intent to infringe.
List of Figures ix
List of Tables xi
About the Authors xiii
Acknowledgments xv
List of Abbreviations xvii
Introduction 1
Misunderstandings in ATC Communication 2
Language4
Cognition5
Experimental Methodology 5
Outline and Organization of the Book 7
Our Approach to this Research 8
TRANSITION
8 Methods 131
Chapter Overview 131
Participants131
Materials137
Procedure139
Research Design 142
Dependent Variables 143
9 Results 145
Chapter Overview 145
Overview of Analyses 145
Performance Variables 147
Speech Variables 154
10 Discussion 169
Chapter Overview 169
Performance Variables 169
General Discussion of Performance Variables 174
Speech Production Variables 175
Summary 180
References 239
Index 251
List of Figures
Table 1.1 Summary of the Kanki and Foushee (1989) Speech Act
Coding Scheme 18
Table 1.2 Definition of Aviation Topic/Speech Act Taxonomy
(ATSAT) Speech Act Categories 19
Table 1.3 Aviation Topics within ATSAT’s Speech Act Categories 19
Table 2.1 Summary of 86 air traffic control instructions 30
Table 3.1 Summary of 86 ATC instructions 46
Table 3.2 Philps’ findings 48
Table 3.3 Number of determiners 52
Table 3.4 Number of link/aux verbs 54
Table 3.5 Number of prepositions 56
Table 3.6 Number of sequence markers 59
Table 3.7 Number of aviation topics between pauses 65
Table 3.8 Number of missing/added prosodic markers 66
Table 3.9 Cumulative number of missing linguistic elements 68
Table 3.10 Message length, duration and speech rate 70
Table 4.1 Proportion of errors in Experiment 1 under strict scoring
method as a function of block, rate, and length 84
Table 4.2 Proportion of errors on the first command only in
Experiment 1 under lenient scoring method as a function
of block, rate, and length 86
Table 4.3 Proportion of errors on the first and second commands only
in Experiment 1 under intermediate scoring method as a
function of block, rate, and length 87
Table 4.4 Proportion of errors in Experiment 2 under strict scoring
method as a function of block, rate, and length 89
Table 4.5 Proportion of errors on the first command only in
Experiment 2 under lenient scoring method as a
function of block, rate, and length 90
Table 4.6 Proportion of errors on the first and second commands only
in Experiment 2 under intermediate scoring method as a
function of block, rate, and length 91
Table 4.7 Proportion of errors in Experiment 3 under strict scoring
method as a function of block, rate, and length 93
Table 4.8 Proportion of errors on the first command only in
Experiment 3 under lenient scoring method as a
function of block, rate, and length 95
xii Misunderstandings in ATC Communication
Table 4.9 Proportion of errors on the first and second commands only
in Experiment 3 under intermediate scoring method as a
function of block, rate, and length 96
Table 4.10 Proportion of errors in Experiment 4 under strict scoring
method as a function of block, intonation, and length 98
Table 4.11 Proportion of errors on the first command only in
Experiment 4 under lenient scoring method as a
function of block, intonation, and length 100
Table 4.12 Proportion of errors on the first and second commands only
in Experiment 4 under intermediate scoring method as a
function of block, intonation, and length 101
Table 8.1 L1 proficiency and usage self-ratings of all participants by
proficiency group 133
Table 8.2 L2 background, proficiency, and usage self-ratings of L2
speakers by proficiency group 134
Table 8.3 Global proficiency scores /40 for all participant groups 136
Table 8.4 Proficiency measures contributing to global proficiency score 137
Table 9.1 Mean navigation accuracy scores (out of 12) and their
standard deviations for the three proficiency groups in the
Clear and Workload conditions 147
Table 9.2 Mean readback accuracy scores (out of 12) and their
standard deviations for the three proficiency groups in the
Clear and Workload conditions 148
Table 9.3 Mean accentedness ratings (out of 9) and their standard
deviations for the three proficiency groups in the Clear
and Workload conditions 155
Table 9.4 Mean comprehensibility ratings (out of 9) and their
standard deviations for the three proficiency groups in the
Clear and Workload conditions 156
Table 9.5 Mean fluency ratings (out of 9) and their standard
deviations for the three proficiency groups in the Clear
and Workload conditions 156
Table 9.6 Mean confidence ratings (out of 9) and their standard
deviations for the three proficiency groups in the Clear
and Workload conditions 156
Table 10.1 Navigation accuracy scores expressed as a proportion of
correct responses for all proficiency groups in the Clear
and Workload conditions 170
Table 10.2 Readback accuracy scores expressed as a proportion of
correct responses for all proficiency groups in the Clear
and Workload conditions 170
Table C.1 Notation 211
About the Authors
Although there are two author names on the cover of this book, there are many
many more individuals, too numerous to list here, without whom this book would
have never materialized. Because the book includes two thesis works, we first
want to thank our original advisors, Zygmunt Frajzyngier and Pavel Trofimovich,
and our committee members (see the Acknowledgment sections from our original
works, which appear as Appendices L and M at the end of the book). Fellow
students and other teachers helped shape our thinking, provided encouragement,
and supported us along the way. We wouldn’t be here without them.
Special thanks go to Loukia Loukopoulos and Vicki Schneider for their
careful read of the whole manuscript and their many helpful comments. Loukia
also helped tremendously with the formatting and indexing of the entire book.
Special thanks also go to Robert Mauro for his helpful comments and statistics
advice. Finally, many thanks go to Guy Loft and the other folks at Ashgate for
encouraging us to put the book together, for being patient with our delays, and for
providing guidance and support along the way.
Finally, to our partners and our families who had to put up with the countless
hours we spent at our computers, late into the night and through many weekends,
instead of going on walks, participating in family events, or just playing on the
carpet. Chuck, Ben, Max, Ursi, and Naomi—this book is your accomplishment
every bit as much as it is ours, if not more.
Thank you.
This page has been left blank intentionally
List of Abbreviations
L2 Second language
xviii Misunderstandings in ATC Communication
VR Virtual Reality
Introduction
Air traffic control (ATC) is responsible for the safe and efficient flow of air traffic
in and out of airports that are served by control towers, and enroute between
airports. To meet that responsibility, air traffic controllers communicate with pilots
using voice-over radio (and in some recent cases, using written text messages
over computer communication). Controllers issue instructions, or clearances, to
pilots, providing such information as altitudes, speeds, and navigation directions,
as well as information about the weather and the flow of air traffic. It is the pilots’
responsibility to follow controllers’ instructions, unless such instructions put
the aircraft and its occupants at risk. The careful coordination of air traffic is, of
course, critical, particularly in and around busy airports. Thus, clear and complete
exchange of information between the controller and the pilot is key to that
coordination. When a pilot misunderstands, or simply does not hear a controller’s
instruction, or when a controller makes a mistake, as in issuing a clearance to the
wrong aircraft or failing to issue a clearance, incidents and accidents can occur.
Therefore, understanding the sources of such miscommunications and finding
ways to avoid them are crucial to aviation safety.
As the title suggests, this book is about misunderstandings in communication
between pilots and air traffic controllers. We examine two key aspects of such
communication—language and cognition. In addition, we describe an experimental
methodology that can be used as a model for empirical studies of real-world
problems. The first set of experiments presented in Part I constituted the doctoral
dissertation in Linguistics of the first author, Immanuel Barshi. This seminal work
(see Barshi 1997) has become the starting point for other research studies and
projects in the fields of Aviation Human Factors, Cognitive Psychology, Linguistics
and Applied Linguistics. We felt it was time to create an easily accessible version
of this research, along with an extension, in Part II of the book, to demonstrate
how the experimental paradigm used in the original work can be adapted for other
research purposes, both theoretical and applied. Writing this book now, years after
the original work was done, gives us the gift of perspective. We are able to look
back and see not only where the work came from but also where it has since gone
and how it continues to evolve.
The original dissertation was completed in 1997 at the University of Colorado,
in Boulder, Colorado, USA. It is presented here largely as it was originally
submitted, with its original literature review and references. We have, however,
added some detail and reflections in places, and provide reviews of more recent
research literature elsewhere in this book. Its extension, which constituted
the Master’s thesis of the second author, Candace Farris, was written ten years
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is then broken in pieces—it may not be used for the living, having
once been used for the dead. The pillow of cotton-wool is about the
size of a pigeon’s egg, and, as far as can be gathered from the
Dyaks, it in some way insures the comfort of the dead man in the
other world.
Then the body, wrapped in mats and covered over with a light
framework of wood, is carried on the shoulders of four men. As they
descend the ladder ashes from the fire burnt near the corpse are
thrown after them by the people who are left in the house. This is
done in order that the dead man may not know his way back to the
house, and may thus be unable to trouble his friends afterwards.
The women are not permitted to accompany the body to its burial,
so they raise a dismal wail as the body is carried away from the
house.
The body is either taken by boat or carried on foot to the jungle,
where a tree is to be cut down for the coffin. When the spot is
reached a halt is made. A fowl is killed, and the blood is collected in
a cup and mixed with a little water. Each person present is touched
with the blood, to propitiate the gods of the infernal world and to
secure immunity from any evil consequences to the persons
engaged in the funeral rites. They now set to work to make the
coffin. A tree is felled, and the required length cut off. This is split in
two, and each half is hollowed out. The corpse is then placed in this
rude coffin, the two parts of which are now firmly lashed together
with cane.
The crowd then proceed either on foot or by boat to the place of
burial. The burial-ground, or pendam, is generally on the side of a
hill. The trees are not cut down, and there is nothing to distinguish
the pendam from ordinary jungle. The Dyaks regard a cemetery with
superstitious terror as the abode of spirits, and never go to it except
to bury their dead, and when they do this they do not stay longer
than they can help, but hurry away lest they should meet some spirit
from the other world. The consequence is that the place is wild and
uncared for. The graves, being shallow and not fenced round, are
often dug up by wild pigs or bears, and bones and skulls strew the
ground.
Most of the Sea Dyaks live on the banks of the rivers, so that
travelling is usually done by boat. The lower reaches of the river
have very swift tides, against which it is impossible to row or paddle;
so, when travelling up-river, the flood-tide is taken advantage of, and
the boat either anchors or is tied to the bank during the ebb, and
vice versâ. Some of the boats used by the Dyaks are roomy and well
built. The Balaus are very good boat-builders, and their boats are
very well made and swift.
The question is sometimes raised as to whether oars or paddles
propel a boat best. If the number of boatmen be taken into
consideration, then oars certainly drive a boat along much faster
than paddles. Four oars would be sufficient for a boat thirty or forty
feet long, but for a boat of that length at least twenty paddles would
be needed to make it travel at any pace.
The Dyaks sit in their boats on a rough matting made of split
bamboo tied together with cane. For shelter against the sun and rain
they have an awning made of palm-leaves (kadjang). This is tied on
to a rough framework of wood fixed on the boat, and is an excellent
protection against the weather.
There are many dangers to be guarded against when travelling by
boat in Borneo. Many rivers have a large tidal bore during the
spring-tides, and if the boat be in some narrow part of the river
when it meets the tidal bore it is likely to be swamped. The safest
course is to wait for the tidal bore in some broad part of the river,
where it is not at all dangerous.
There are also many sand-banks, and though Dyak boats draw
little water, still these have to be guarded against when the tide is
very swift. I have known cases where a boat has struck against a
sand-bank and been rolled over and over by the swift tide, and lives
lost.
Boat-travelling
A boat being dragged through the rapids. The boatmen are wading in the
water and dragging it along.
A study of the subject of omens and augury shows the need the
Dyak feels, in common with all mankind, of some guidance from
higher and unseen powers. What is the principle which underlies this
system of omens? There is no doubt a morbid anxiety to know the
secrets of the future. But that is not all. Surely in addition to this
there is the hidden conviction that the gods have some way of
revealing their wishes to mankind, and that obedience to the will of
the higher powers is the only way to insure success and happiness.
The Dyaks place implicit confidence in dreams. Their theory is that
during sleep the soul can hear, see, and understand, and so what is
dreamt is really what the soul sees. When anyone dreams of a
distant land, they believe that his soul has paid a flying visit to that
land. They interpret their dreams literally. The appearance of
deceased relatives in dreams is to the Dyaks a proof that the souls
live in Sabayan, and as in the dreams they seem to wear the same
dress and to be engaged in the same occupations as when they lived
in this world, it is difficult to persuade the Dyaks that the life in the
other world can be different from that in this.
In dreams, also, the gods and spirits are supposed to bring
charms to human beings. The story is often told of how a man falls
asleep, and dreams that a spirit came to him and gave certain
charms, and lo! when he awakes, he finds them in his hands. Or else
he is told in his dream to go to a certain spot at a certain time, and
take some stone which will have some mysterious influence for good
over his fortunes. Very often these magic charms, or pengaroh, as
they are called by the Dyaks, are nothing more than ordinary black
pebbles, but the possession of them is supposed to endow the
owner with exceptional powers.
No doubt Dyaks often concoct dreams out of their waking
thoughts to suit their own interests, and many a man falsely
declares he has received the gift of a charm from some spirit in
order to appear of importance before others.
To conclude, dreams are looked upon by the Dyaks as the means
the gods and spirits use to convey their commands or to warn men
of coming danger. Houses are often deserted, and farming land on
which much labour has been spent abandoned, on account of
dreams. Newly-married couples often separate from the same cause.
It is no unusual thing for a man or a woman to dream that the
spirits are hungry and need food. In that case the inmates of the
Dyak house organize a feast, and offerings are made to the hungry
spirits.
Sometimes dreams are made an excuse for evil deeds. A woman
who had been guilty of adultery said she was only carrying out the
command of the gods conveyed to her in a dream, and that if she
disobeyed she would probably become mad!
CHAPTER XIII
THE “MANANG,” OR WITCH-DOCTOR
Manangs supposed to possess mysterious powers over evil spirits—Dyak theory of
disease—Treatment of disease—Lupong, or box of charms—Batu Ilau—
Manang performances—Pagar Api—Catching the soul—Sixteen different
manang ceremonies—Killing the demon Buyu—Saut—Salampandai—Deceit of
manangs—Story of a schoolboy—Smallpox and cholera—Three ceremonies of
initiation—Different ranks of manangs.
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