HARAMAYA UNIVERSITY

COLLAGE OF COMPUTING AND INFORMATICS

DEPARTMENT OF INFORMATION SCIENCE

Report on the Practical Attachment in Information Science

Prepared by:

SOLOMON ABAKO HRU/M/171988/12

Organization adviser: Mr. Daniel

In campus Adviser: Mr. Irandufaa indibu

November, 02 2023

HARAMAYA UNIVERSITY
 HARAMAYA UNIVERSITY
COLLAGE OF COMPUTING AND INFORMATICS
DEPARTMENT OF INFORMATION SCIENCE
Report on the Practical Attachment in Information Science
Prepared by:
SOLOMON ABAKO HRU/M/171988/12
Organization that hosted the student
Name SNNPR Science and Information Technology Bureau
Region
Sidama
Zone
Hawassa
District Hawassa
Town Hawassa
P.O.Box
Telephone
The supervisor in the organization

I
Declaration
I therefore certify that all materials and data in this Practical attachment document are obtained
and presented in compliance with guidelines of Information Science Department. I also declare
That, this work is entirely original and has never been presented or used by any other
departments
Solomon Abako
Signature __________________
Date ______________________
As an authorized Advisor, I have approved the submission of this Practical Attachment
document.
ADVISOR NAME: MR. Irandufa. I
Signature __________________
Date ______________________

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Executive summary

This document is meant as a report for our overall internship at SNNPR Science and Information
Technology Bureau that we worked from to July 2015.Over the course of these two months, we
have participated on projects. This document will detail our role in each project, what we
contributed our overall performance in these projects The first project goal is to solve the
exciting LAN network limitation and to improve existing LAN network for SNNPRS ICT
Agency .

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Acknowledgment

First of all we would like thank Haramaya University Department of information science for
giving us a chance to participate in two months internship period by accepting our request to be
placed at. SNNPR Science and Information Technology Bureau. We are so grateful to the
internship placement SNNPR Science and Information Technology Bureau for successfully
arranging the internship program and providing what we needed. We convey our sincere
gratitude to our hosting company supervisor Mr. Daniel for his exemplary guidance, constant
encouragement, and careful monitoring throughout the internship was so great that, even our
most profound gratitude is not enough. We also would like to thank our university supervisor Mr.
Irandufa whose guidance, encouragement and suggestion.

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List of Acronyms

CITA………………………….communication and information technology agency

ICT ………………………….information communication technology

LAN………………………….local area network

WAN…………………………. wide area network

UTP…………………………. unshielded twisted pair

RJ45……………………………. registered jack 45

STP ………………………….shielded twisted pair

PC ………………………….personal computer

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List of Table

Table 1: network materials and no of nodes in each rooms:............................................................6

VI
List of Figure

Figure 1: work flow of the company...............................................................................................3

Figure 2: materials used...................................................................................................................7
Figure 3: Incubation ground physical design architecture............................................................11
figure 4: Incubation ground physical design architecture..............................................................11
Figure 5: Incubation logical design...............................................................................................12

VII
Contents
Executive summary.......................................................................................................................III
Acknowledgment...........................................................................................................................IV
List of Acronyms............................................................................................................................V
List of Table...................................................................................................................................VI
List of Figure................................................................................................................................VII
Chapter 1: Introduction....................................................................................................................1
1.1 Back Ground of Company.....................................................................................................1
1.1.1 Mission...........................................................................................................................1
1.1.2 Vision..............................................................................................................................1
1.2 Objectives of Company.........................................................................................................1
1.3 Product and Main Services of Company...............................................................................2
Customers:...............................................................................................................................2
1.4 Organization Structure and Work Flow.................................................................................3
Chapter 2: Over All Experience Gained From the Internship........................................................4
2.1 Reason Why We Select the Company.................................................................................4
2.2 Our Internship Working Section............................................................................................4
2.3 The Work Flow of Networking Department..........................................................................4
2.4 Our Task during the Internship..............................................................................................4
2.5 Materials and Methodology Used..............................................................................................5
2.5.1 Methodology......................................................................................................................5
2.5.2 MATERIALS USED......................................................................................................7
5.3 Challenge We Have Faced.....................................................................................................8
5.4 Measure We Have Taken To Overcome The Challenges......................................................8
Chapter 3: Detail Design and Description of Projects We Have Done............................................9
3.1 Project Title:...........................................................................................................................9
3.1.1 Summery.........................................................................................................................9
3.2 Problem statement and justification.......................................................................................9

VIII
 3.3 Objectives of the Project...................................................................................................9
3.3.1 General objective.......................................................................................................9
3.1.2 Specific Objectives:...................................................................................................9
3.4 Literature Review............................................................................................................10
3.4.1 Project requirement and documentation..................................................................10
3.5 Results..................................................................................................................................10
3.6 Discussion............................................................................................................................12
3.7 Recommendation.................................................................................................................12
Chapter 4: Overall Benefits Gained From Internship....................................................................14
4.1 Significance of the internship......................................................................................14
G. Interpersonal Communication Skills...........................................................................16
4.2 How did this internship fit you goal................................................................................16
4.3 Discuss your career goal change as a result of this internship............................................17
4.4 Challenge you faced during internship................................................................................17
Difficulty in internship...........................................................................................................17
Chapter 5: Conclusion and Recommendation..............................................................................18
5.1. Conclusion..........................................................................................................................18
5.2. Recommendation................................................................................................................18
References..................................................................................................................................20

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Chapter 1: Introduction

1.1 Back Ground of Company

SNNPR Science and Information Technology Bureau was established in 2008 E.C to foster the
social and the economic development and building good governance in the region under the
proclamation number 133\2003 of the state. It is necessary to produce a human resource having
adequate professional knowledge and skill in the information and communication technology
that enables to further strengthen the democratic administration Sectors, the public and the
government, having gained adequate, current and quality information to be able to provide their
service provision in qualitative and speedy way through developing and expanding the
information and communication technology in the region

1.1.1 Mission

Developing CIT in everywhere among the community of the region to improve their living
standard and Develop the support of CIT for the government and for the people of the nation.
Improving the ability of using information technology in the region & developmental faction and
optimize its contribution to the social and economic development of the region. To develop or
make familiar society with technology, deploy and use ICT and also optimize its contribution to
improve the live hood, development and in addition good governance of the region.

1.1.2 Vision

The Dream of SNNPRS in the future is to see the region has rapid growth and developed ICT
based Technology and become active participant in world competition to the country. It also
create awareness and support in expanding private companies in the region and see the people
of SNNPRS with enhanced altitude of preparation and self-reliance in solving it development
challenges by their own capacity

1.2 Objectives of Company

The SNNNPR ICT agency has the following objectives;

 To interlink the regional government institutions with each other and automate resources by
putting in place where modern and reliable information.

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  To build capacity of using modern technology throughout in the regional and national level. To
change different current manual system into computerized system.
 Develop the necessary legal framework for application of ICT and design and implement
appropriate security for prevention of unlawful practices.
 Promote the use of ICT for modernizing the civil and public services to enhance its efficiency
and effectiveness for service delivery; so as to promote good governance and reduce wastage of
resources.
1.3 Product and Main Services of Company

The agency provides different kinds of services efficiently and effectively for the satisfaction of
clients and consumers.

The main services are:-

 Provide basic computer training and ICT trainings

 Networking and installation and Website development
 Software and hardware maintenance
 Maintenance and assessment of ICT equipment’s
 Giving support with follow up and capacity building services
 Comprising ICT Business Incubation and Community data center service
 Preparing specifications of ICT equipment
 Video conferencing service and software development
 Domain name service and Data center administration
 Comprising and giving call center service
 Woreda net service
 Licensing of entrepreneurships that are in SICT-BIC
Customers:
 Trade and Industry Bureau
 Finance and Economy Development Bureau
 Investment Agency
 Tourism, Parks and Hotels
 Information and Culture bureau
 Civil Service Commission
 Micro and small Enterprise Development Agency
 Regional Council

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  Regional government
 Governmental sectors`
 Hotels and Resorts
1.4 Organization Structure and Work Flow

As a governmental organization SNNPRS ICT Agency ruled by regional council that held along
all organization that exists in the region. According to the rule ICT Agency have one main head
of the agency that is accountable for the head of the region. Under the head of agency there are
different departments with different profession and tasks. Generally, over all work flow of the
agency is looks like figure1 below. This figure shows all department heads are accountable for
the main head of ICT Agency and the other team members are submitted to the head of their
department

Figure 1: work flow of the company

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Chapter 2: Over All Experience Gained From the Internship

2.1 Reason Why We Select the Company

We have chosen the organization because it is one of the leading ICT and information technology
companies in the region and in the country, as well as a leading institution that provides practical
training to students from various universities in the country by providing necessary equipment
And because the institution has rooms that are directly related to the subject we are taking and
also it is located a short distance from our home city.

2.2 Our Internship Working Section

During our stay in the organization, we have chosen networking from the various sectors offered
to us as an alternative, and the reason is Because of our eagerness to put into practice the
network technology we have seen at the theory level because it is one of the sections of the
organization that provides adequate functional training in the organization.

2.3 The Work Flow of Networking Department

The networking unit of the organization divides the work into several stages. These operations
are arranged in stages as follows they receive internet service from a service provider and
manage using different switches. Deploy the managed network to the various offices of the office
as needed. These include monitoring the network and repairing it in the event of a malfunction,
as well as setting up a data center and providing and receiving information to the recipient in a
timely manner.

2.4 Our Task during the Internship

Once we were in the company and selected the networking unit, the task we were given was to
take the floor plan of one of the buildings of the company and set up an internet connection for
each office and create local area network with different VLANs

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2.5 Materials and Methodology Used

2.5.1 Methodology

For the achievement of our internship we used different approach as the hardness of the project.
Accordingly, the following procedure was used to overcome our difficulty and lastly, we
achieved our project in a good and best manner. Some methods are as listed as follow:

 Observation of the site

 Free hand sketch of the design
 Measurement
 Counting no of nodes and users
 Drawing the design on Visio software

Observation
This is the first thing to start our project by surveying the overall design of the agency which we
aimed to do project or to upgrade current existing LAN design in to new design which solves the
problems listed in the statement of problem of the project. And we physically vested around the
agencies site or bureaus and collect some information to do our next task.

Freehand sketch
The next step before going to design on Visio software in this step we draw the design of agency
on the paper.

Measurement
In this step we measured each and every room lengths in addition to cable length from server
room to each access switch. Then from access switch to nodes or end users.

Counting
Counting is method which we used to count number of nodes in each room which are functional
and non-functional and number of users how many user is there to solve problem of network
availability of the personals. Then finally we put the Proposed Network materials and in the
following table Bill of quantity/network installation tools

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 Table 1: network materials and no of nodes in each rooms:

Roll no Type of devices/material

1 Router

2 Core switch

3 Access switch

4 Cable

5 Server

6 RJ-45

7 Patch panel

8 Access point

9 Trunk(

10 Rack 6U

11 Rack 42U

12 Trunk 60x40

13 Wall out let

14 Fisher

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Drawing on Visio software
After finishing collecting all the information about the site we go to do drawing by using visio
software.

2.5.2 MATERIALS USED

We used different materials in order to finish our installation during the installation the necessary
materials used are:

 Drilling machine
 Fishery
 Screw
 RJ 45
 Cutter
 Crimper

Figure 2: materials used

Tools Used
 Printing paper
 Laptop or computer for document preparation and design drawing
 Measurement meter for sketch designing of proposed network installation project
 Pen and pencil
 Flash memory for remote data storage

Software Applications
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We also used some software during our internship period

 Microsoft office Visio

This software helps us to develop design of LAN network on computer like we have done it on
paper.it safe software to do network installation because there is on lack of materials for
installation like physical installation

5.3 Challenge We Have Faced

Some of the challenges we have faced while performing our work tasks are:-

 lack of transportation system in the morning,

 Weak responsibility of the employees to the internship student,
 Lack of networking materials
5.4 Measure We Have Taken To Overcome The Challenges

To make our internship time suitable and smart we have tried to find a solution for the above
mentioned challenges. As one of the goals of internship program is to make students solution
maker about problems that exist around different company we have taken the following
measures

Getting ready early to get transport

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Chapter 3: Detail Design and Description of Projects We Have Done

3.1 Project Title: Improving Existing Network of The Company

3.1.1 Summery

This project is aimed improve and upgrade the existing network infrastructure of the company in
order to provide fast and efficient service for the company workers, customers and government
officials by replacing and adding some equipment Typically, a LAN encompasses computers and
peripherals connected to a server within a small geographic area such as an office building,
home, school that is restricted to smaller physical areas Network design and installation is
concerned on how can interconnect the computers in organization, how to enable the
communication between the device and how to share the resource between them.

3.2 Problem statement and justification

Main issue in the existing network is security problem both physically and logically.

Physically: - Some cables are being damaged.

 Uncover places were exist (buildings)

 Resources are not wisely used, e.g. access switch, core switch, servers,Rj45
 No UPS device for access switches
 No power outlets for independent network devices
 A network that is too complex or difficult to maintain cannot function effectively and efficiently.
 By considering the problem listed above and using all technical knowledge’s of networking to
solve all the existing problems
3.3 Objectives of the Project
3.3.1 General objective

To design and implement upgraded, scalable and valuable LAN network services and high speed
Internet connection for the company.

3.1.2 Specific Objectives:

 Specific objectives of this project is:
 To Design the scalable LAN network For the increasing number of user
 To provide increased network capacity, by up grading the existing network devices.
.

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  To understand and upgrade the existing local area network (LAN)
 To design a LAN network in terms of topology, type of cabling and related coast.
 To design fastest network depending on the increasing number of user and devices.
 To increase the efficiency of the worker as well as the overall productivity of the company by
making resources and services available to users easily whenever needed
3.4 Literature Review
3.4.1 Project requirement and documentation

In this project of improving the existing network infrastructure of SNNPR ICT agency the
project requirements and detail stakeholders needs to develop formal solutions and document all
SNNPR ICT agency goals. This research and discussion that help the project process go
smoothly and ensure that we have all the requirements, needs and “wish list” items identified.
We believe the design process is a collaboration that fuses our creative strengths with your In-
depth understanding to produce the project that exceeds expectation.

3.5 Results

During my internship at the SNNP ICT Center, I significantly enriched my practical knowledge
by bridging the gap between theory and real-world applications, gaining a profound grasp of
information systems and networking concepts. Engaging in hands-on tasks, encompassing
software installation, honed my technical skills and competence. Notably, I accomplished the
assigned tasks with success, which included developing logical designs, preparing Ethernet
cables, This experience also fostered the development of robust problem-solving abilities,
particularly in tackling intricate issues related to security, integration, and network optimization.
Furthermore, it catalysed my professional growth and adaptability, arming me with the capability
to excel in dynamic and challenging IT environments.

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Figure 3: Incubation ground physical design architecture

figure 4: Incubation ground physical design architecture

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 Figure 5: Incubation logical design

3.6 Discussion

The internship at the SNNP ICT Center provided a robust learning experience, bridging the gap
between theory and practice. It encompassed a diverse range of tasks, enhancing my
understanding of information systems and networking. Skill development was a key outcome,
with hands-on tasks improving my technical proficiency in network and problem-solving.
Challenges, including limited supervisory guidance and financial constraints, added complexity
to the internship. Recommendations for future programs include structured mentorship and
increased financial support. Despite these challenges, the internship significantly bolstered
problem-solving abilities and equipped me with the skills needed for a dynamic IT career

3.7 Recommendation

for the Hosting Organization (SNNP ICT Center):

• Structured Internship Program: Implement a more structured internship program that includes a
clear mentorship plan. This will ensure that interns receive consistent guidance and support
throughout their internship, addressing the challenge of limited supervisory guidance.

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Financial Support: Consider enhancing financial support for interns. Adequate financial
assistance will alleviate the financial strain interns often face during their internship and allow
them to focus more on their tasks.

• Improved Coordination: Work on improving communication and coordination among

different departments within the organization. Enhanced coordination will streamline tasks and
projects, making the internship experience more efficient.

• Skill Enhancement Programs: Offer skill enhancement programs and workshops for interns
to further develop their technical competencies. This will help them contribute more effectively
to the organization's projects.

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Chapter 4: Overall Benefits Gained From Internship

4.1 Significance of the internship

Internships provide an opportunity to link theory with practice to see the capacity how I can
make a solution for real world problem to develop both our practical and theoretical knowledge.
The Internship Program allows me an opportunity to understand the Unique environmental
conditions associated with a particular level of government such as regional local administration
and the non-profit sector. It provides me the career with demonstrated academic competence and
a hands-on experience in the public sector. It gives me an opportunity to do business in group.

Generally the benefits we gained from internship is as follows:

A. Practical Skills
During our practice work, from day to day we tried to learn something new from which we
possess new knowledge/skills. Some of those practical lessons are: -

 In developing our project, we have practiced a lot of theories that previously we had been
learning in the class for three consecutive years.
 From our practical works, in terms of local area networking design, we have learned from where
the company’s’ network project start, where it ends, how and when, to do it.
 From our internship project work we have learned each and every devices that are used to install
Local Area Network
.
B. Upgrading Theoretical Knowledge
For doing any practical work, theoretical knowledge is the stepping stone for it. As a result:- We
have upgraded our theoretical knowledge by reading courses that we have learned in the previous
class, so many times over and over.

C. Improving industrial problem-solving capability

This internship has changed our professional level which will be helpful in our activities inside
the company and outside our working station. The knowledge we gained from the course and
from internship period will enhance our personal skill. We have tried to coordinating the theory
(which we have learned from the course) and practice (during internship

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Team Playing Skills

Under this topic we try to present the importance of executing personal task in a team. This
means that each member of the team must be responsible for the whole team success and failure.
So, we learned to be more responsible as individual and as a team. Team playing skills we gained
from the internship program includes:-

Sharing of information between team members. From our internship program we gained the way
of sharing information, knowledge, and experience to take the initiative to keep other team
members informed. That means a team players must share all relevant information to its
members.

D. Leadership Skills
The internship is an important occasion to practice the assets of leadership. We have increased a
lot about leadership and we saw how important it is for a successful project. In doing our project,
we were able to improve our self-confidence as we have the willingness and inspiration to face
any difficulty in the project...

E. Understanding about Work Ethics, Industrial Psychology, and Related Issues

Work ethics are defined by what you are willing to do when no one is watching you. We have

Understood that to work in companies respecting the work ethics is the main criteria of workers.
Each Worker respects the rules and ethics of the company. Some of good work ethics are:

 The path to what we want to take action.

 A positive problem solving or goal attainment
 Punctuality
 Loyalty
 Integrity
 Taking responsibility
 Respecting collogues etc.

When we first joined the ICT agency, our supervisor gave us orientation on how we should act in

SNNPR ICT agency. And every day we took time to have decent character in our team. Because,
we understood the fact that the more we get close to others in ethical way the more we get
benefit

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 F. In Term of Gaining Entrepreneurship Skill
What is entrepreneurship and what makes a successful entrepreneur? Entrepreneurship can be
defined as “how does one person successfully take advantage of a work opportunity, while
another, equally knowledgeable person does not.” Or “it is the capacity and willingness to
Develop, organize, and manage a business venture along with any of its risks in order to achieve
Profit.” An entrepreneur to be a great entrepreneur must have the following personal skills:

 Optimistic thinker
 Willingness to take risk
 Must have a vision
 Motivated to lead
 Overcoming fear of failure
 The ability to identify consumer’s “pain points”
 Endurance

G. Interpersonal Communication Skills

From our internship program, we have improved our personal communication skills as one of the
most important thing. When we were in the campus, most of the communications that we used
are between level hood/colleagues and it’s via informal way. Besides that, informal our
communication is mostly limited to close friends or our level hood. As a result, there is no more
respect between us. On the top of that we didn’t make good team communication while we were
in the campus. In this internship period, we have improved our ways of communication, and
developed new formal communication skill. With the help of our associates, we have found
many options to develop these skills

4.2 How did this internship fit you goal

Internships can be a valuable way for individuals to align with their career goals in several ways:

Skill Development: Internships offer opportunities to acquire practical skills and knowledge
relevant to your chosen field. This hands-on experience can help you build a strong foundation
for your career.
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 Networking: Internships provide a chance to connect with professionals in your industry. Building a
network can open doors to future job opportunities and mentorship.
 Industry Insights: Internships offer a firsthand look at the day-to-day operations of a specific
industry or company. This insight can help you confirm or adjust your career aspirations.
 Resume Building: Internship experience enhances your resume, making you a more attractive
candidate to potential employers when you enter the job market.
 Clarifying Career Goals: Sometimes, internships help individuals clarify their career goals by
exposing them to different roles and responsibilities within a field.
 Job Offers: In many cases, internships can lead to full-time job offers if you perform well and fit
within the company culture.
4.3 Discuss your career goal change as a result of this internship

Yes internship experiences can be a valuable source of self-discovery, leading some individuals
to refine or adjust their career goals based on the insights and experiences they gain.

4.4 Challenge you faced during internship

Difficulty in internship

During my internship at the SNNP ICT Centre, several challenges emerged, making the
experience more demanding:

 Limited Supervisory Guidance: One notable difficulty was the busy schedules of our
supervisors, which often resulted in limited guidance and mentoring. As a result, the interns faced
challenges in navigating complex tasks independently.
 Inadequate Financial Support: The financial support provided for the internship by the campus
proved insufficient for covering basic living expenses. The allocated funds were significantly
limited, making it challenging to sustain a livelihood during the internship.
 Financial Strain: The combination of low financial support, transportation costs, and house
rental fees created financial strain for the interns. The limited resources available made it a
struggle to meet essential living expenses, causing additional stress during the internship.

These difficulties underscore the need for adequate support and resources to ensure a more
conducive and productive internship experience.

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Chapter 5: Conclusion and Recommendation

5.1. Conclusion

Internship Program helps us to know several things. The program upgrades our practical skills in
networking. This internship program helps us to know and understand every aspect of the outside
environment. In fact what really interesting was we learn how to create LAN from the scratch by
working on everything step by step, so this enable us to come up with many important
experience and skills. So using this practical knowledge and skills that we got during internship
have helped us to create a soft environment to engage into our own business in future.

In this internship program we tried to create a good relationship with employees and ask several
questions what is not clear. The other thing we got from this internship program is how to
manage work through this also we have increased our self-confidence, work ethics and how to
work cooperatively with others in the offices, from this we have learnt good values and
principles like politeness , respecting others ,giving decision, punctuality ,fulfilling
responsibilities, giving a good attention to others and like.

So we concluded that the internship is good opportunity to the student to have enough
knowledge that help student in the future, and its good opportunity to know work environment
and to prepares themselves for the future goal and to have a good Aim before graduation.

5.2. Recommendation

SNNPR-CITA is a successful Company in all direction. It is well organized company. The

company has related to several other companies. The company has a lot of employees and gives
a good opportunity to employees to change their living standard and a company gives job
opportunity for new graduated student special for technology student.

In our internship program we have tried to observe different things but we tried to give some
recommendation about the program. As we know this Internship program are essential to all
university student to know the practical world and to adopt the outside environment. But the
company has a poor attention to this program.

The company willingness of this program is good because it can create awareness for young cci
graduate student by supporting them in aspect and create smooth business environment for those

18
have creative knowledge and skills. But it is not good because all employees are not interested to
show everything and every work in detail because of less knowledge about that internship
peoples need.

In our thinking we want to recommend them they must be upgrade their knowledge about
internship program for the student, the company and to our country.

we want to say something about company adviser Mr Daniel. He is very gentle man to guide
and advice to internship students.

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References

Internet

CNNA tutorials

Company’s gov’t communication bureau

CNNA BOOK

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