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The document outlines the examination structure for the English: Business Communication-I course for B.B.A. / B.C.C.A. students, including various question types and topics. It covers communication definitions, barriers, listening importance, and practical language skills such as punctuation and error correction. The exam consists of multiple sections with varying word count requirements and marks allocation.

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2 views

bio (10)

The document outlines the examination structure for the English: Business Communication-I course for B.B.A. / B.C.C.A. students, including various question types and topics. It covers communication definitions, barriers, listening importance, and practical language skills such as punctuation and error correction. The exam consists of multiple sections with varying word count requirements and marks allocation.

Uploaded by

sr250689
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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B.B.A. / B.C.C.A.

(CBCS Pattern) Semester - I


UCB1C03 / UBCCAT101 - English : Business Communication-I

P. Pages : 2 GUG/S/23/10584
*0915*
Time : Three Hours Max. Marks : 80
_____________________________________________________________________
1. Answer any two of the following questions in about 150 words each. 16
i) Define Communication. Explain the process of Communication in detail.

ii) What is Non-verbal Communication? Differentiate between Verbal & Non-verbal


Communication.

iii) State the characteristics of Business Communication.

iv) What are the limitations of Communication?

2. Answer any two of the following questions in about 150 words each. 16
i) Define barriers to Communication. Describe Semantic barriers in detail.

ii) Write a note on Organisational Barriers, suggest measure to overcome it.

iii) What is listening? State the importance of listening.

iv) Discuss the process of listening.

3. a) Answer any two of the following questions in about 50 words each. 8


i) Discuss the objectives of Mass Communication.

OR

What are the features of Communication.

ii) What are the basic principles of Communication?

OR

Describe the characteristics of Communication.

b) Answer any two of the following questions in about 50 words each. 8


i) What are personal barriers to Communication?

OR

Write a note on Physiological or Biological barriers of Communication.

ii) State the importance of Listening.

OR

What are the barriers to effective Listening?

GUG/S/23/10584 1 P.T.O
4. Answer any eight of the following questions in not more than three lines each. 16
i) What do you mean by inter personal Communication.

ii) State the importance of Feedback in Communication.

iii) What are the demerits of Verbal Communication?

iv) State the limitations of the Communication.

v) What are Physical or Environmental Barriers?

vi) How did Robert Anderson define Communication?

vii) What are the types of listening?

viii) How to Listen effectively?

ix) When does Encoding take place?

x) what is Non-verbal Communication?

5. a) Punctuate the following. 4


i) you should be ashamed of yourself father said angrily.

ii) I am very hard worker said the little ant.

b) Find out the errors in the following sentences and rewrite them. 4
i) When Sherlock tried to solved the case, he was frustrated because the villain keeping
on escaping despite Sherlock and Watson’s best efforts.

ii) Abhimanyu, a fourth year student in my class, blows his nose a lot in class.

iii) Sita could not understands what the teacher was saying.

iv) Abhijit is a honest man

c) Give one word substitution for the following group of words. 4


i) One who is having evil reputation.

ii) One who has grown old or had long experience.

iii) One who abstains from animal food (meat)

iv) One who looks at bright side of things.

d) 1) Give synonyms for the following 2


i) Adversity ii) Consent

2) Give antonyms for the following 2


i) Descend ii) Cheap

**********

GUG/S/23/10584 2

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