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Importance of Soft Skill in Business

The paper discusses the critical importance of soft skills in the business environment, emphasizing that these skills, including communication, problem-solving, and teamwork, are essential for individual success and organizational performance. It highlights that employers increasingly prioritize soft skills alongside technical abilities when hiring and promoting employees. The research identifies key dimensions of soft skills that are necessary for effective functioning in modern, competitive workplaces.

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3 views

Importance of Soft Skill in Business

The paper discusses the critical importance of soft skills in the business environment, emphasizing that these skills, including communication, problem-solving, and teamwork, are essential for individual success and organizational performance. It highlights that employers increasingly prioritize soft skills alongside technical abilities when hiring and promoting employees. The research identifies key dimensions of soft skills that are necessary for effective functioning in modern, competitive workplaces.

Uploaded by

semyeleshnegn
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Anusandhanika / Vol. VII / No.

II / July 2015 / pp 105--110 ISSN 0974 - 200X

Importance of Soft Skill in Business


Dr. A.K. Chattoraj
University Department of Commerce & Business Management
Ranchi University, Ranchi
Saleha Shabnam
Research Scholar
University Department of Commerce & Business Management
Ranchi University, Ranchi
Abstract
This paper attempts to emphasis the significance of soft skills in working environment. Basically, soft skills
refer to personalities, attributes, qualities and personal behavior of individuals. This also includes certain
abilities such as communication, problem-solving, self-motivation, decision-making and time management
skills. Soft skills fulfill an important role in shaping an individual’s personality. A pertinent soft skill play
an important roles in making individual’s successful career and as well as during social interactions in
the society. We all know that today’s business environment is becoming more complex, uncertain and
competitive. Organizations consider human resources as their key asset, which plays a critical role in
organizational performance and success. Organizations usually prefer to see a fine blend of competencies
in their employees and, in addition to discipline-based knowledge and skills, adequate levels of soft skills
are considered desirable for moving forward. Generally in an organizations the criteria are likely to hire,
retain and promote persons who are dependable, resourceful, ethical, having effective communication, self
directed, willing to work and learn, and having positive attitude. Because it assumes that technical and
professional skills alone cannot help achieve organizational goals and objectives. It is because individual are
also involved in different levels of decision-making and leadership activities. Employees also communicate
effectively within the organization and outside the organization. Soft skills complement hard skills, which are
the technical requirements of a particular job. Now a days employer are increasingly focusing on soft skills,
and thus it has become equally important that employee should also adequately appreciate the value of such
skills and make deliberate efforts to acquire them. The perception of what is a soft skill differs from context
to context. Based on the research findings obtained, basic dimensions of soft skills are identified and which
are implemented in business organizations are: Communicative Thinking, and Problem solving, Team work,
creativity, negotiation, time management skills etc.

Keywords : business, soft skill, employees, employer


Introduction soft skills such as communication as well as
verbal and numerical reasoning.” A pertinent
In an earlier era, the IndFor decades employers
soft skill play an important roles in making
as well as educators frequently complain
individual’s successful career and as well as
about a lack in soft skills among employees.
during social interactions in the society. We
Predominantly missed is communication
all know that today’s business environment
skills, but additional knowledge in business or
is becoming more complex, uncertain and
project management is also ranking highly on
competitive. Organizations consider human
the list of missing skills desirable for person
resources as their key asset, which plays a
in the business world. This problem is in no
critical role in organizational performance and
way restricted to developing nations but also
success. Organizations usually prefer to see a
to well known to industrial countries around
fine blend of competencies in their employees
the world. A reports says that “Employers say
and, in addition to discipline-based knowledge
many lack ‘soft skills’, such as team working”
and skills, adequate levels of soft skills are
and “They go on to explain that candidates are
considered desirable for moving forward.
normally academically proficient but lacking in
-105-

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