Installation and Operation Manual

Ceiling / Floor Unit

The 2nd generation DC VRF indoor unit

Original instructions
Thank you very much for purchasing our air conditioner.
Before using your air conditioner, please read this manual carefully and keep it for future reference.
Contents • Make sure the power cord, communication and controller wiring are
Installation Manual ...........................................................................1 straight and level when you are working on the connections, and the
cover on the electric box is tight. If the electric box is not closed
Accessories ......................................................................................2
properly, it may lead to electric shock, fire or overheating of electrical
1. Before Installation .......................................................................2 components.
2. Choosing an Installation Site ......................................................2 • If the refrigerant leaks during installation, open the doors and windows
3. Indoor Unit Installation ................................................................3 immediately to ventilate the area. Refrigerant can produce toxic gases
when in contact with fire.
4. Refrigerant Piping Installation.....................................................5 • Switch off the power supply before touching any electrical component.
5. Water Discharge Piping Installation............................................6 • Do not touch the switch with wet hands. This is to prevent electrical
6. Electrical Wiring ..........................................................................7 shocks.
• Do not come in direct contact with the refrigerant leaking from the
7. On-site Configuration..................................................................9
connections of refrigerant piping. Otherwise, it may lead to frostbite.
8. Test Run .....................................................................................10 • The air conditioner must be grounded. Do not connect the earth line
9. Part Names.................................................................................12 (ground) to gas piping, water piping, lightning rods or telephone earth
lines. Improper grounding can lead to electric shock or fire, and may
10. The Explain Of The Display Panel .............................................12
cause mechanical failure due to current surges from lightning and so
11. Air Conditioner Operations and Performance.............................13 on.
12. Adjusting Air Flow Direction........................................................13 • The earth leakage circuit breaker must be installed. There is a risk of
13. Maintenance ...............................................................................13 electric shock or fire if the earth leakage circuit breaker is not
installed.
14. Symptoms That Are Not Faults...................................................14
• The appliance shall be installed in accordance with national wiring
15. Troubleshooting ..........................................................................19 regulations.
Installation Manual • The appliance must be installed 2,3m above floor.
Safety Precautions • If the supply cord is damaged, it must be replaced by the
Read carefully before you install the air conditioner to make sure that manufacturer or its service agent or a similarly qualified person in
the installation is correct. order to avoid a hazard.
There are two types of precautions as described below: • An all-pole disconnection switch having a contact separation of at
Warning: Failure to comply may lead to death or serious injury. least 3mm in all poles should be connected in fixed wiring.
Caution: Failure to comply may lead to injury or damage of the • The temperature of refrigerant circuit will be high, please keep the
unit. Depending on the situation, this may also lead to serious injury. interconnection cable away from the copper tube.
Once the installation is completed, and the unit has been tested and
• The power cord type designation is H05RN-For above/H07RN-F.
verified to be operating normally, please explain to the customer how
• Check the power supply before installation. Ensure that the power
to use and maintain the unit according to this manual. In addition, supply must be reliably grounded following local, state and National
make sure that the manual is kept properly for future reference. Electrical Codes. If not, for example, if the ground wire is detected
Warning charged, installation is prohibited before it is rectified. Otherwise,
• Installation, maintenance and cleaning the filter work must be there is a risk of fire and electric shock, causing physical injury or
carried out by professional installers. Refrain from doing it yourself. death.
Improper installation may cause water leakage, electric shock, or • Check the electric wire, water and gas pipeline layout inside the
fire wall, floor and ceiling before installation. Do not implement drilling
• Installation work must be carried out by professional installers. unless confirm safety with the user, especially for the hidden power
Refrain from doing it yourself. Improper installation may cause wire. An electroprobe can be used to test whether a wire is passing
water leakage, electric shock, or fire. by at the drilling location, to prevent physical injury or death caused
• Install the air conditioner according to the steps described in this by insulation broken cords.
manual. Improper installation may cause water leakage, electric
shock, or fire. Caution
• For installation in smaller rooms, you must adopt the relevant • Install the water discharge piping according to the steps described
measures to prevent the refrigerant concentration from exceeding in this manual, and make sure that the water discharge is smooth,
the limit. Please consult the sales agent on the relevant measures and the piping is properly insulated to prevent condensation.
required. A high concentration of refrigerant in an airtight space can Improper installation of the water discharge piping may lead to
water leakage, and damage the indoor furniture.
cause oxygen insufficiency (anoxia).
• When mounting the indoor and outdoor units, make sure the
• Make sure the required parts and accessories are installed. Using
power cord is installed at a distance of at least 1 m away from any
unspecified parts may cause the air conditioner to malfunction or TV or radio so as to prevent noise or interference with the images.
drop, as well as water leakage, electric shock, and fire. • The refrigerant required for the installation is R410A. Make sure
• Mount the air conditioner in a place that is sturdy enough to bear its the refrigerant is correct before installation. Incorrect refrigerant
weight. If the base is not secured properly, the air conditioner may may cause the unit to malfunction.
drop leading to damages and injuries. • Do not install the air conditioner in the following places:
• Take in full consideration to the effects of strong winds, typhoons 1) Where there is oil or gas, such as the kitchen. Otherwise, the
and earthquakes, and reinforce the installation. Improper installation plastic parts may age, fall off or water may leak.
may cause the air conditioner to drop leading to accidents. 2) Where there are corrosive gases (such as sulphur dioxide).
Corrosion in the copper pipes or welded parts may cause the
• Make sure a standalone circuit is used for the power supply. All
refrigerant to leak.
electrical parts must comply with the local laws and regulations, and
3) Where there are machines emitting electromagnetic waves.
what is stated in this installation manual. The installation works must Electromagnetic waves may interfere with the control system,
be carried out by a professional and qualified electrician. Insufficient causing the unit to malfunction.
capacity or improper electrical works can lead to electric shock or fire. 4) Where there is a high salt content in the air. When exposed to air
• Use only electrical cables that fulfil the specifications. All wiring on with a high salt content, the mechanical parts will experience
site must be carried out in accordance with the connection diagram accelerated ageing which will severely compromise the service
attached to the product. Make sure that there are no external forces life of the unit.
acting on the terminals and wires. Improper wiring and installation 5) Where there are major voltage fluctuations. Operating the unit
may cause a fire. using a power supply system that has large voltage fluctuations

1
 will reduce the service life of the electronic components, and the PP packing belt when you transport the product. It will be
cause the unit's controller system to malfunction. dangerous if the packing belt breaks.
6) Where there is a risk of leakage of flammable gases. Examples 9) Note the recycling requirements for nails, wood, carton and
other packaging materials. Do not discard these materials
are sites that contain carbon fibres or combustible dust in the air,
directly as these may lead to bodily harm.
or where there are volatile combustibles (such as diluent or 10) Tear up the packaging bag for recycling to prevent children
petrol). The above gases may cause explosion and fire. from playing with it, and leading to suffocation.
7) Do not touch the fins of the heat exchanger as this may lead to 11)The appliance shall not be installed in the laundry.
injury.
8) Some products use the PP packing belt. Do not pull or tug on When the product is used for comercial application. This appliance
is intended to be used by expert or trained users in shops, in light
industry and on farms, or for commercial use by lay persons,the
Accessories sound pressure level is below 70 dB(A).
Verify that the air conditioner includes the following accessories.

Code Name Appearance Qty

Installation Manual
1 1

2 Hook anchor 2

3 Boom 2

4 Water discharge hose 1

5 Hose clamp 1

Assembling bolt unit

6 4
(M8x30CS)

7 Brass nut 1

Weak electric cable group 1

8

Accessories to purchase locally

Code Name Appearance Dimensions Qty Note
Note
Choose and purchase copper pipes that correspond To purchase based on Use to connect indoor
1 Copper pipe to the length and size calculated for the selected refrigerant piping.
model in the installation manual of the outdoor unit actual project requirements.
and your actual project requirements.
PVC pipe Outer diameter: 37-39 mm, inner To purchase based on Use to discharge condensed
2 for water diameter: 32 mm actual project requirements. water from the indoor unit.
discharge
The inner diameter is based on the diameter of the To purchase based on
copper and PVC pipes. The thickness of the pipe actual project condensation.
Insulation
casing is 10 mm or more. Increase the thickness of requirements. Protect piping from
casing for
3 the casing (20 mm or thicker) when the tempera-
piping
ture exceeds 30°C or the humidity exceeds
RH80%.

4 Expansion For installation

M10 4
hook anchor of indoor unit.
Mounting For installation
5 M10 4 of indoor unit.
hook
 The supplied airflow can be sent to every corner in the room.
1. Before Installation Where it is easier to drain fluids from the connected piping and
1. Determine the route to move the unit to the installation site. water discharge piping.
 No direct heat radiation.
2. Choosing an Installation Site
1. Choose a site that fully complies with the following conditions and user Caution
requirements to install the air conditioning unit.
• Installing the unit in the following places may cause it to
 Well ventilated.
 Unobstructed airflow. malfunction (please enquire if it is unavoidable):
 Strong enough to bear the weight of the indoor unit. • Presence of mineral oil such as machine oil for cutting.
 Ceiling has no obvious slant. • High salt content in the air such as the sea.
 There is sufficient space for repair and maintenance work to be carried • Areas like hot springs where there are corrosive gases like
out. sulphur gases.
 No leakage of flammable gas. • Factories with major voltage fluctuations in the power supplies.
 The length of the piping between the indoor and outdoor units is within • Places like a car or cabin room.
the permitted range (refer to the manual on installation of the outdoor • Areas filled with cooking oil and gas like the kitchen.
unit).
• Presence of strong electromagnetic waves.
 There is enough space for installation and maintenance.
• Presence of flammable gases or materials.
 The ceiling is at a level position, and the structure is strong enough to
support the device. • Areas where there is evaporation of acid or alkaline gases.
 Air flows in/out of machine is not obstructed, and the external air • Other special environmental conditions.
exerts minimum impact.

2
 Caution
Steel framework
About EMC Directive 89/336/EEC Directly set and use an angled steel rod for
To prevent the unit body from vibrating when the support.
compressor starts (technical program), install the air
Suspension
conditioner according to the following steps: bolt

• Power supply of the air conditioner must be equipped with a

qualified circuit breaker that includes electric leakage Suspension Angled rod
bolt for support
protection.
• Power switch of the air conditioner cannot be connected to
other electrical equipment. Figure 3.3
• If the relevant restrictions on electricity use have been
carried out on the washing machine, air conditioner or
Newly set concrete slab structure
induction cooker, please contact the power supply
department for details on the permitted installation Set using embedded appliances, and
specifications. embedded type of bolts.
• For detailed specifications of the power supply for air
conditioning, please refer to the electricity range stated on
the product nameplate. Knife-type Sliding-type
insertion piece insertion piece
• Please contact the agent if you encounter any problem.
Reinforced bar

Embedded bolt
(hanging and embedded

3. Indoor Unit Installation bolt for piping)

Make sure that only specified components are used for the installation
Figure 3.4
works.
3.1 Installation with lifting bolts
Caution
Make sure the ceiling is at a level position in the vicinity where the
ceiling will be dismantled. Strengthen the ceiling beam to prevent the • All bolts should be made from high quality carbon steel (with galvanized
vibrations of the ceiling. Cut the beam of the ceiling. Strengthen the surface or other rust prevention treatment) or stainless steel.
part of ceiling where the cut is, and reinforce the ceiling beam. Once • How the ceiling should be handled will differ with the type of building. For
the main unit has been hoisted and mounted, carry out the piping and specific measures, please consult the building and renovation engineers.
wiring works within the ceiling. Determine the outlet direction of the • How the lifting bolt should be secured depends on the specific situation,
piping after the installation site has been finalized. For a site where and it must be secure and reliable.
the ceiling is already available, first connect and put in position the
refrigerant piping, water discharge piping, connecting wires of the 3.2. Indoor Unit Installation
indoor unit, and wired controller before you hoist and mount the unit.
3.2.1 Floor Installation

Use different bolts for the installation depending on the installation A

environment.

Wooden structure

Secure the square rod on the beam to set

the hoisting bolts.
Square bar material
B

Beam

Ceiling
Figure 3.5
Lifting bolt

C
Figure 3.1
H

Original concrete slab structure

Use embedded bolts, and pull bolts.

Figure 3.2 Figure 3.6

3
 D Hook Local zoom II

R
P

I
E S

N
Refrigerant piping Reserved for water
and water discharge discharge piping
piping Figure 3.9
F
Local zoom I

M
G
K

Lifting
J assembly

Hang the indoor unit on the hooks

Figure 3.7
Size comparison for various models (unit: mm) Table 3.1

Indoor unit
model A B C D E F G H

36 ~ 71 series 990 660 206 505 506 907 2 00 203

Hook
80 ~ 90 series 1280 660 206 795 506 1195 200 203

112 ~ 140 series 1670 680 244 1070 4 50 1542 200 240
Self tapping screw
Washer
Size comparison for various models (unit: mm) Table 3.2

Indoor unit
<6 mm model J K L M N P R S

36 ~ 71 series 37 13 100 100 57 27 100 100

Fix the hook on the wall using self tapping screws
80 ~ 90 series 37 13 100 100 57 27 100 100

Figure 3.8 112 ~ 140 series 110 64 130 170 73 66 140 100

3.2.2 Ceiling Installation

Size of piping for various models (unit: mm)Table 3.3
II Pipe Materi al C opper Pipe fo r Air Conditi oner
Mo del 36~45 56~140
I(Liquid side) Φ 6.4 Φ 9.5
Size(mm)
J(Gas side)) Φ12. 7 Φ15.9

≥2500mm

4
 Caution Lifting bolt

• All the figures in this manual are for illustration purposes only.
Lifting
The actual air conditioner you purchased may not have the assembly
same appearance and functions as those listed in these
figures. Please refer to the actual product model.

3.3 Remove the Grille and Side Plate

3.3.1 Remove the air inlet grille and side plate
Installation bolt
(1) Pull the grille up, and remove the screws from the side to remove
the grille.

Figure 3.13

4. Refrigerant Piping Installation

4.1 Length and Level Difference Requirements for the Piping
Connections to the Indoor and Outdoor Units
The length and level difference requirements for the refrigerant piping
Side plate are different for different indoor and outdoor units. Refer to the
installation manual of the outdoor unit.

4.2 Piping Material and Size

Grille 1. Piping material: Copper pipes for air handling.
2. Piping size: Choose and purchase copper pipes that correspond
Figure 3.10 to the length and size calculated for the selected model in the
installation manual of the outdoor unit and your actual project
requirements.
3.3.2 Remove the air inlet grille and side plate
4.3 Piping Layout
Secure the lifting assembly to the lifting bolt. (See Figure 3.11) 1. Seal the two ends of the piping properly before you connect the
indoor and outdoor piping. Once unsealed, connect the piping of
Tighten the installation bolts to the indoor unit. (See Figure 3.12)
the indoor and outdoor units as quickly as possible to prevent dust
or other debris from entering the piping system via the unsealed
20~25 mm

Nut ends, as this may cause the system to malfunction.

2. If the piping needs to go through walls, drill the opening in the wall,
Washer
and place accessories like casings and covers for the opening
properly.
3. Place the refrigerant connecting piping and the communication
Lifting bolt
wiring for the indoor and outdoor units together, and bundle them
Lifting assembly tightly to make sure air does not enter and condensate to form
water that may leak from the system.
Figure 3.11
4. Insert the bundled piping and wiring from outside the room through
the wall opening into the room. Be careful when you lay out the
piping. Do not damage the piping.
8 ~ 13 mm

4.4 Piping Installation

• Refer to the installation manual attached with the outdoor unit on
IDU installation of the refrigerant piping for the outdoor unit.
• All gas and liquid piping must be properly insulated; otherwise, this
Installation bolts may cause water to leak. Use heat insulation materials that can
(max: 40 mm) withstand high temperatures above 120°C to insulate the gas pipes.
In addition, the insulation of the refrigerant piping should be reinforced
Figure 3.12 (20 mm or thicker) in situations where there is high temperature
and/or high humidity (when part of refrigerant piping part is higher
During installation, use tools like the pulley to lift the indoor unit to the lifting than 30°C or when the humidity exceeds RH80%). Otherwise, the
bolt, and fasten them securely with installation bolts. (See Figure 3.13) surface of the heat insulation material may be exposed.
• Before the works are carried out, verify that the refrigerant is
R410A. If the wrong refrigerant is used, the unit may malfunction.
• Other than the specified refrigerant, do not let air or other gases
enter the refrigeration circuit.
• If the refrigerant leaks during installation, make sure you fully
ventilate the room.
• Use two wrenches when you install or dismantle the piping, a
common wrench and a torque wrench. See Figure 4.1.

5
 Normal wrench 4.6 Heat Insulation Treatment for Gas-Liquid Piping Connections
Torque wrench for the Indoor Unit
Pipe socket cap  The heat insulation treatment is carried out on the piping at the gas and liquid
sides of the indoor unit respectively.
a. The piping on the gas side must use heat insulation material that can
Pipe fittings withstand temperatures of 120°C and more.
Figure 4.1
b. For the piping connections of the indoor unit, use the insulation casing for
 Slot the refrigerant piping into the brass nut , and expand the piSlot the copper pipes to carry out the insulation treatment, and close all gaps.
refrigerant piping into the brass nut , and expand the pipe socket. Refer to the
following table for the size of the pipe socket and the appropriate tightening Face upwards

torque.

External diameter Flared opening

(mm) Tightening torque Flared opening
diameter (A) On-site piping
Unit side
Attached insulation
body
Φ6.35 14.2-17.2N·m 8.3-8.7mm 90°±4 heat pump belt

A Figure 4.5
Φ9.53 32.7-39.9N·m 12-12.4mm 45°±2
4.7 Vacuum
R0.4 ~ 0.8
Φ12.7 49.5-60.3N·m 15.4-15.8mm Create a vacuum in the system according to the instructions in the installation
manual of the outdoor unit.
Figure 4.2
Φ15.9 61.8-75.4N·m 18.6-19mm

Caution
Caution
• For the vacuum, make sure that the air and liquid cut-off valves of the
• Apply the appropriate tightening torque according to the installation outdoor unit are all closed (maintain the factory status).
conditions. Excessive torque will damage the socket cap, and the cap will
not be tight if you apply insufficient torque, leading to leakages.
4.8 Charge the Nitrogen and Maintain the Pressure
Maintain the system pressure according to the instructions in the installation
 Before the socket cap is installed on the pipe socket, apply some manual of the outdoor unit.
refrigerant oil on the socket (both inside and outside), and then rotate 4.9 Charge the Refrigerant
it three or four times before you tighten the cap. See Figure 4.3. Charge the system with refrigerant according to the instructions in the
installation manual of the outdoor unit.
Apply refrigerant oil
5. Water Discharge Piping Installation
5.1. Water Discharge Piping Installation for Indoor Unit
1. Use PVC pipes for the water discharge pipes (outer diameter: 37~39 mm,
inner diameter: 32 mm). Based on the actual installation circumstance,
users can purchase the appropriate piping length from sales agent or local
after-sales service centre, or purchase directly from the local market.
2. Insert the water discharge pipe into the end of the water suction connecting
pipe of the unit body, and use the ring clamp (accessory 5) to clamp the water
Figure 4.3 discharge pipes with the insulation casing for the water outlet piping securely.
3. Use accessory 4 to bundle the water discharge piping of the indoor unit
Precautions to take when welding the refrigerant pipes
(especially the indoor portion) to the unit body, and the water discharge
• Before you weld the refrigerant pipes, fill the pipes with nitrogen first to piping must be properly covered with insulation casing. Use the tie for the
discharge the air in the pipes. If no nitrogen is filled during welding, a large water discharge piping (accessory 4) to bind them firmly to make sure air
amount of oxide film will form inside the piping which may cause the air does not enter and condense to form water.
conditioning system to malfunction. 4. In order to prevent the back-flow of water into the interior of the air conditioner
• Welding can be carried out on the refrigerant pipes when the nitrogen gas when the operation stops, during installation, make sure the water discharge
has been replaced or refilled. pipe slope downwards towards the outside (drainage side) at a slope of more
• When the pipe is filled with nitrogen during welding, the nitrogen must be than 1/100. Make sure that the water discharge pipe does not swell or store
reduced to 0.02 MPa using the pressure release valve. See Figure 4.4. water, otherwise it will make unusual sounds. See Figure 5.1.
5. When connecting the water discharge piping, do not use force to pull the
1 Copper piping pipes to prevent the water suction pipe connections from coming loose. At
the same time, set a supporting point at every 0.8~1 m to prevent the water
2 Section being brazed
discharge pipes from bending. See Figure 5.1.
3 Nitrogen connection 6. When connecting to a long water discharge pipe, the connections must be
4 Hand valve covered with the insulation casing to prevent the long pipe from coming loose.
7. When the outlet of the water discharge pipe is higher than the pipe
5 Pressure-reducing valve
connection for water suction, try to keep the water discharge pipe as vertical
6 Nitrogen as possible, and the water outlet connecting fittings will bend so that the
Figure 4.4 height of the water discharge pipe should be within 1000 mm away from the
base of the drain pan. Otherwise, there will be excessive water flow when
the operation stops. See Figure 5.2.
4.5 Air Tightness Test
8. The end of the water discharge pipe must be more than 50 mm above the
Carry out the air tightness test on the system according to the instructions in the
ground or from the base of the water discharge slot. Besides, do not put it
installation manual of the outdoor unit.
in the water.

Caution
Caution
• The Air Tightness Test helps to ensure that the air and liquid cut-off
• Make sure all the connections in the piping system are properly sealed to
valves of the outdoor unit are all closed (maintain the factory defaults).
prevent water leakages.

6
 Figure 6.2 shows the power supply terminal of the indoor unit.
Slope of 1/100
0.8 ~ 1.0 m or more

N
L

POWER INPUT
> 1.0 m
Figure 6.2

When connecting to the power supply terminal, use the circular wiring terminal
with the insulation casing (see Figure 6.3).
If circular wiring terminal with the insulation casing cannot be used, please make
sure that:
Figure 5.1
• Do not connect two power cords with different diameters to the same power
Water discharge pipes from multiple units are connected to the main water supply terminal (may cause overheating of wires). See Figure 6.4.
discharge pipe to be discharged through the sewage pipe. • Use power cord that conforms to the specifications and connect the power
cord firmly. To prevent the cord from being pulled out by external force,
make sure it is fixed securely.
: Copper wire

Circular wiring
terminal

+
Proper power wiring connections
Insulation
tube
Figure 5.2
Power cord

6 Electrical Wiring
Figure 6.3 Figure 6.4
Warning
• All the supplied parts, materials and electrical works must comply with local 6.2 Electrical Wiring Specifications
regulations.
• Use only copper wires. 220-240V~50Hz
• Use a dedicated power supply for the air-conditioners. The power voltage 220-240V~50/60Hz Switch (breakers for
Power supply wiring and over current
must be in line with the rated voltage. Indoor unit
protection)
• The electrical wiring works must be carried out by a professional technician,
L N
and must comply with the labels stated in the circuit diagram. Breakers with
• Before the electrical connection works are carried out, turn off the power current leakage
supply to prevent injuries caused by electric shock.
• The external power supply circuit of the air conditioner must include an
earth line, and the earth line of the power cord connecting to the indoor unit
All-pole disconnection
must be securely connected to the earth line of the external power supply. Pull box
device with leakage
• Leakage protective devices must be configured according to the local protector Pull box Pull box
technical standards and requirements for electrical and electronic devices.
• The fixed wiring connected must be equipped with an all-pole disconnection
device with a minimum 3 mm contact separation.
• The distance between the power cord and signalling line must be at least
300 mm to prevent the occurrences of electrical interference, malfunction or
damage to electrical components. At the same time, these line must not
come in contact with the piping and valves. Indoor unit Indoor unit Indoor unit
• Choose electrical wiring that conforms to the corresponding electrical
requirements. Figure 6.5
• Connect to the power supply only after all the wiring and connection works
Refer to Tables 6.1 and 6.2 for the specifications of the power cord and
have been completed, and carefully checked to be correct.
communication wire. A wiring capacity that is too small will cause the
electrical wiring to become too hot, and lead to accidents when the unit
6.1 Power Cord Connection
burns and becomes damaged.
 Use a dedicated power supply for the indoor unit that is
different from the power supply for the outdoor unit. Table 6.1
 Use the same power supply, circuit breaker and leakage
Model 3.6-14.0kW
protective device for the indoor units connected to the
Phase 1-phase
same outdoor unit. Power
supply 220-240V~50Hz
Outdoor power Volt and frequency
220-240V~50/60Hz
supply
RCCB Communication wire between
Grounding line Wire slot SHIELD 3×AWG16-AWG20
indoor and outdoor units
Grounding line
Communication wire between
indoor unit and wired controller SHIELD AWG16-AWG20

Indoor power Fuse 15A

supply
RCCB

Communication wire between

indoor and outdoor units
Figure 6.1
7
Table 6.2 Indoor units electrical characteristics  The indoor and outdoor units communicate via the RS485 serial
port.
Power supply IFM  The communication wiring between the indoor and outdoor units
Capacity
Hz Volts MCA MFA kW FLA
should connect one unit after another in a daisy chain from the
outdoor unit to the final indoor unit, and the shielded layer must be
3.6kW 0.45 15 0.1 0.35 properly grounded, and a build-out resistor must be added to the
4.5kW 1.2 15 0.1 0.93 last indoor unit to enhance the stability of the communication
system (see Figure 6.6).
5.6kW 1.2 15 0.1 0.95
 Incorrect wiring such as a star connection or a closed ring will
7.1kW 50 1.2 15 0.1 0.95 cause instability of the communication system and system control
220-240
50/60 anomalies.
8kW 1.3 15 0.1 1.1
 Use a three core shielded wire (greater than or equal to 0.75 mm2)
9kW 1.3 15 0.1 1.1 for the communication wiring between the indoor and outdoor
11kW 1.7 15 0.1+0.1 0.65+0.65 units. Make sure the wiring is connected correctly. The connecting
lead for this communication wire must come from the master
14kW 1.7 15 0.1+0.1 0.65+0.65
outdoor unit.
Abbreviations:  All shielded wiring in the network are interconnected, and will
MCA: Minimum Circuit Amps
eventually connect to earth at the same point .
MFA: Maximum Fuse Amps
IFM: Indoor Fan Motor
kW: Rated motor output
FLA: Full Load Amps Outdoor
unit (Connect the shielded end of the shielded wire to the
electronic controller box sheet metal " " here)
1. Select the wire diameters (minimum value) individually for each
unit based on the Table 6.3, where the rated current in Table 6.3
(P Q E) Signalling line between
means MCA in Table 6.2.
outdoor units
2. Maximum allowable voltage range variation between phases is Connecting the shielded
2%. layer of the shielded wire
3. Select circuit breaker that having a contact separation in all poles (P Q E)
not less than 3 mm providing full disconnectionwhere MFA is Communication line
between indoor and
used to select the current circuit breakers and residual current outdoor units
operation breakers: Only the last indoor unit requires adding the build-out
P resistor at P and Q.
Table 6.3
Build-out
resistor

Q
Nominal cross-sectional area (mm2 )
Rated current (open)
of applianceA Flexible cords Cable for fixed wiring
≤3 0.5 and 0.75 1 to 2.5
Figure 6.6
>3 and ≤6 0.75 and 1 1 to 2.5

>6 and ≤10 1 and 1.5 1 to 2.5

6.3.2 Communication wiring between the indoor unit and wired
>10 and ≤16 1.5 and 2.5 1.5 to 4 controller
>16 and ≤25 2.5 and 4 2.5 to 6
>25 and ≤32 4 and 6 4 to 10
The wired controller and the indoor unit can be connected in different
>32 and ≤50 6 and 10 6 to 16
manners, depending on the forms of communication.
>50 and ≤63 10 and 16 10 to 25 1) For a bidirectional communication mode:
Use 1 wired controller to control 1 indoor unit or 2 wired controllers
Warning (one master and one slave controller) to control 1 indoor unit
Refer to local laws and regulations when deciding on the (see Figure 6.7);
dimensions for the power cords and wiring. Get a professional to Use 1 wired controller to control multiple indoor units or 2 wired
select and install the wiring. controllers (one master and one slave controller) to control
multiple indoor units (see Figure 6.8);

6.3 Communication Wiring

 Use only shielded wires for the communication wiring. Any other
type of wires may produce a signal interference that will cause the
X1 X2
units to malfunction.
 Do not carry out electrical works like welding with the power on.
Indoor unit 1
 Do not bind the refrigerant piping, power cords and communication
wiring together. When the power cord and communication wiring
are parallel, the distance between the two lines must be 300 mm or
X2 X1

X2 X1

more in order to prevent signal source interference.

 Communication wiring must not form a closed loop.

Wired controller 1 Wired controller 2

Master wired controller Slave wired controller
6.3.1 Communication wiring between the indoor and outdoor
units Figure 6.7

8
  Use professional insulation and sealing materials to seal and
Indoor unit 1 Indoor unit 2 Indoor unit n(n<=16)
protect the perforated wires. Poor sealing may lead to
condensation, and entry of small animals and insects that may
cause short circuits in parts of the electrical system, causing the
X1 X2 system to fail.
X1 X2

7. On-site Configuration

D1
D1

D2
D2

D1

D2
7.1 Capacity Settings
Set up the PCB DIP switch on the indoor electric control box to cater
to different uses. Once the settings are done, make sure you cut off
the main power switch again, and then switch the power on. If the
X2 X1 D2 D1

X2 X1 D2 D1
power is not cut off and switched on again, the settings will not be
executed.
Wired controller 1 Wired controller 2 POWER_S
Master wired controller Slave wired controller

Figure 6.8
ENC1

2) For a unidirectional communication mode:

Use 1 wired controller to control 1 indoor unit (see Figure 6.9).
ENC1 Settings for Capacity DIP Switch:
DIP Switch Code Capacity
0 2200W
A
B SW4 1 2800W
C
D 2 3600W
Display board 3 4500W
Indoor unit 1 4 5600W
5 7100W
6 8000W
A
7 9000W
8
B
C 10000W
D
9 11200W
A 12500W
Wired controller 1
B 14000W

Figure 6.9 Caution

 The X1, X2, D1, D2 ports on the sides of the main control board and • The capacity DIP switches have been configured before delivery.
the unidirectional communication port (display board side) are for Only a professional maintenance personnel should change
different types of wired controllers (see Figure 6.10). these settings.
 Use the connecting wires (accessory 8) to connect the D1, D2
ports.

A
7.2 Address Settings
B
C
D
Wired
controller
When this indoor unit is connected to the outdoor unit, the outdoor
unit will automatically allocate the address to the indoor unit.
SW5 SW4 SW3 SW2 SW1
Display
XS4 XP4
CN15

SW6 SW7
ENC1
Alternatively, you may use the controller to manually set the address.
1 • The addresses of any two indoor units in the same system cannot
be the same.
D1 D2
To wired
controller
Main Board
CN17

CN9

comm. bus

• The network address and the indoor unit address are the same,
and does not have to be configured separately.
Yellow
Gray
Black
White
Blue

• Once the address settings are completed, mark the address of

XT2 P Q E X1 X2
each indoor unit to facilitate after-sales maintenance.
• The centralized control of the indoor unit is completed on the
To outdoor/indoor To wired
outdoor unit. For details, refer to the manual on the outdoor unit.
Figure 6.10
units comm. bus controller
comm. bus

Caution Caution
• For the specific connection method, refer to the instructions in the • Once the centralized control function for the indoor unit has been
corresponding wired controller manual to carry out the wiring and completed on the outdoor unit, the DIP switch on main control
connections. panel of the outdoor unit must be set to auto addressing;
otherwise, the indoor unit in the system are not controlled by the
6.4 Handling the Electrical Wiring Connection Points centralized controller.
• The system can connect up to 64 indoor units (address 0~63) at
 Once the wiring and connections are done, use tie straps to secure
the same time. Each indoor unit can only have one address DIP
the wiring properly so that the connection joint cannot be pulled
switch in the system. The addresses of any two indoor units in
apart by external force. The connection wiring must be straight out
the same system cannot be the same. Units that have the same
so that the cover of the electrical box is level and can be closed
address may malfunction.
tightly.

9
7.3 DIP Switch Settings on Main Board SW6

SW6
0/1 definition of each dial code switch: Heating mode temperature compensation is 6°C
[ 00 ]

means 0 means 1
SW6
Heating mode temperature compensation is 2°C
[ 01 ]

SW1_1
SW6
Heating mode temperature compensation is 4°C
[ 10 ]
SW1
Cooling mode temperature compensation is 0°C
[0]
SW6
Heating mode temperature compensation is 0°C
[ 11 ] (use follow me function)
SW1
Cooling mode temperature compensation is 2°C
[1]

SW1_2 SW7

SW1 EEV at position 96 (steps) in standby in heating mode SW7

[0]
Reserved
[ 00]

SW1
EEV at position 72 (steps) in standby in heating mode
[1] J1

Auto restart function enabled

SW2

SW2
Reserved Auto restart function disabled
[ 00]

SW3_1

SW3
Note
Reserved
[0] • The default DIP switch setting is based on the actual unit
• All DIP switches (including the capacity DIP switch) have
SW3
Clear indoor unit address been configured before delivery. Only a professional
[1]
maintenance personnel should change these settings.
SW3_2 • Improper DIP switch settings may cause condensation, noise,
or unexpected system malfunction.
SW3
[0] Reserved

7.4 Error Codes and Definitions

SW4
In heating mode when the set temperature has been reached, Error
SW4
the fan operates in a 4 minutes off / 1 minute on repeating code Content
[ 00 ]
cycle
In heating mode when the set temperature has been E0 Mode conflict
SW4
reached, the fan operates in an 8 minutes off / 1 minute on
[ 01 ] E1 Communication error between indoor and outdoor units
repeating cycle
In heating mode when the set temperature has been E2 Indoor ambient temperature sensor (T1) error
[ 10 ]
reached, the fan operates in a 12 minutes off / 1 minute on
repeating cycle E3 Indoor heat exchanger mid-point temperature sensor
In heating mode when the set temperature has been (T2) error
SW4 reached, the fan operates in a 16 minutes off / 1 minute on
[ 11 ] E4 Indoor heat exchanger outlet temperature sensor
repeating cycle
(T2B) error
E6 Fan error
SW5
E7 EEPROM error
SW5 In heating mode fan does not run when indoor heat exchanger
[ 00 ] mid-point temperature is 15°C or below Eb Indoor EEV coil error

SW5 In heating mode fan does not run when indoor heat exchanger Ed Outdoor unit error
[ 01 ] mid-point temperature is 20°C or below
EE Water level error

SW5 In heating mode fan does not run when indoor heat exchanger FE Indoor unit has not been assigned an address
[ 10 ] mid-point temperature is 24°C or below

In heating mode fan does not run when indoor heat exchanger
8. Test Run
SW5
[ 11 ] mid-point temperature is 26°C or below 8.1 Things to Note Before Test Run
 Indoor and outdoor units are properly installed;
 Piping and wiring are correct;
 No leakage from the refrigerant piping system;
 Water discharge is smooth;
 Insulation is complete;
 Grounding line has been properly connected;
 Piping length, and amount of refrigerant filled have been recorded

10
 Piping length, and amount of refrigerant filled have been recorded; • This unit should only be re-positioned or re-installed by a
 The voltage of the power supply is the same as the rated voltage professional technician. Incorrect installation can lead to electric
of the air conditioner; shocks, fire or water leaks. The installation and grounding of
 No obstacles at the air inlet and outlet of the indoor and outdoor electrical appliances should only be carried out by licensed
units; professionals. Ask your supplier or installation engineer for further
 Cut-off valves for the gas and liquid ends of the outdoor unit are information.
opened; • Do not allow this unit or its remote controller to come into contact
with water, as this can lead to electric shocks or fire.
8.2. Test Run • Turn off the unit before cleaning it to avoid electric shocks.
When the wired/remote controller is used to set the cooling Otherwise, an electric shock and injury may result.
operations of the air conditioner, check the following items one by • To avoid electric shocks and fires, install an earth leakage detector.
one. If there is a fault, troubleshoot according to the manual. • Do not use paint, varnish, hair spray, other flammable sprays or
 Function keys of the wired/remote controller are operating other liquids that may give off flammable fumes/vapor near this
normally; unit, as doing so can cause fires.
 Room temperature regulation is normal; • When replacing a fuse, ensure that the new fuse to be installed
 LED indicator is on; completely complies with requirements.
 Water discharge is normal; • Do not open or remove the unit's panel when the unit is powered
 No vibration and strange sounds during operation; on. Touching the unit's internal components while the unit is
Note: Once the power is connected, when the unit is turned on or powered on can lead to electric shocks or injuries caused by
started immediately after the unit is turned off, the air conditioner moving parts such as the unit's fan.
has a protective function which delays the start of the compressor. • Ensure that the power supply is disconnected before any servicing
or maintenance is carried out.
Operation manual
• Do not touch the unit or its remote controller with wet hands, as
There are two types of precautions as described below: doing so can lead to electric shocks.
Warning: Failure to comply may lead to death or serious injury. • Do not allow children to play near this unit, as doing so risks injury.
Caution: Failure to comply may lead to injury or damage of the • Do not insert your fingers or other objects into the unit’s air inlet or
unit. Depending on the situation, this may also lead to serious injury. air outlet to avoid injury or damage to the equipment.
• Do not spray any liquids onto the unit or allow any liquids to drip
Once the installation is completed, please keep the manual properly
onto the unit.
for future reference. When this air conditioner is handed over to other
• Do not place vases or other liquid containers on the unit or in
users, make sure that the manual is included with the handover.
places where liquid could drip onto it. Water or other liquids that
come into contact with the unit can lead to electric shocks or fires.
Warning
• Do not remove the remote controller’s front or back overs and do
• Do not use this unit in locations where flammable gas may exist. If not touch the remote controller’s internal components, as doing so
flammable gas comes into contact with the unit, a fire may occur, can cause injury. If the remote controller stops working, contact
which could result in serious injury or death. your supplier or service engineer.
• If this unit exhibits any abnormal behavior (such as emitting • Ensure that the unit is properly grounded, otherwise electric
smoke) there is a danger of serious injury. Disconnect the power shocks or a fire may result. Electrical surges (such as those that
supply and contact your supplier or service engineer immediately. can be caused by lightning) can damage electrical equipment.
• The refrigerant in this unit is safe and should not leak if the system Ensure that suitable surge protectors and circuit breakers are
is designed and installed properly. However, if a large amount of properly installed, otherwise electric shocks or a fire may result.
refrigerant leaks into a room, the oxygen concentration will • Dispose of this unit properly and in accordance with regulations. If
decrease rapidly, which can cause serious injury or death. The electrical appliances are disposed of in landfills or dumps,
refrigerant used in this unit is heavier than air, so the danger is hazardous substances can leak into the groundwater and thus
greater in basements or other underground spaces. In the event of enter the food chain.
a refrigerant leak, turn off any devices that produce a naked flame • Do not use the unit until the qualified technician instructs you that
and any heating devices, ventilate the room, and contact your it is safe to do so.
supplier or service engineer immediately. • Do not place appliances that produce naked flames in the path of
• Toxic fumes may be produced if the refrigerant in this unit comes the airflow from the unit. The airflow from the unit may increase the
into contact with naked flames (such as from a heater, gas rate of combustion, which may cause a fire and cause serious
stove/burners, or electric appliances). injury or death. Alternatively, the airflow may cause incomplete
• If this unit is used in the same room as a cooker, stove, hob, or combustion which can lead to reduced oxygen concentration in
burner, ventilation for sufficient fresh air must be ensured, otherwise the room, which can cause serious injury or death.
the oxygen concentration will fall, which may cause injury.
Caution
• Dispose of this unit’s packaging carefully, so children cannot play
with it. Packaging, especially plastic packaging, can be • Only use the air conditioner for its intended purpose. This unit
dangerous, can cause serious injury or death. Screws, staples should not be used to provide refrigeration or cooling for food,
and other metal packaging components can be sharp and should plants, animals, machinery, equipment or art.
be disposed of carefully to avoid injury. • Do not insert your fingers or other objects into the unit’s air inlet or
• Do not attempt to inspect or repair this unit yourself. This unit air outlet to avoid injury or damage to the equipment.
should only be serviced and maintained by a professional air • The fins on the unit’s heat exchanger are sharp and can cause
conditioning service engineer. Incorrect servicing or maintenance injury if touched. To prevent injury, when the unit is being serviced,
can cause electric shocks, fire or water leaks. gloves should be worn or the heat exchanger should be covered.

11
• Do not place items which might be damaged by moisture under
9. Part Names
the unit. When the humidity is greater than 80% or if the drain pipe
is blocked or the air filter is dirty, water could drip from the unit and
The figure shown above is for reference only and may be slightly
damage objects placed under the unit.
different from the actual product.
• Ensure that the drain pipe functions properly. If the drain pipe is
Air Outlet Louver (adjustable)
blocked by dirt or dust, water leaks may occur when the unit is
For in-situ adjustment to three-direction or two-direction,please
running in cooling mode. If this happens, turn the unit off and
contact the local dealer.
contact your supplier or service engineer.
• Do not touch the internal parts of the controller. Do not remove the
front panel. Some internal parts may cause injury or be damaged. 36-71kW 80-90kW
Horizontal Air
• Ensure that children, plants and animals are not directly exposed
Horizontal Air Outlet Louver Outlet Louver
to the airflow from the unit.
• When fumigating a room with insecticide or other chemicals, cover
Air Intake
the unit well and do not run it. Failure to observe this caution could Air Intake Air Filter(inside)
lead to chemicals getting deposited inside the unit and later Air Filter(inside)
emitted from the unit when it running, endangering the health of
any room occupants.
112-140kW
• Do not dispose of this product as unsorted waste. It must be Horizontal Air Outlet Louver
separately collected and processed. Ensure that allapplicable
legislation regarding the disposal of refrigerant, oil and other
materials is adhered to. Contact your local waste disposal Air Intake
Air Filter(inside)
authority forinformation about disposal procedures.
• To avoid damaging the remote controller, exercise caution when
using it and replacing its batteries. Do not place objects on top of it. Figure 9.1
• Do not place appliances that have naked flames under or near the
unit, as heat from the appliance can damage the unit.
• Do not place the unit’s remote controller in direct sunlight. Direct
sunlight can damage the remote controller’s display.
• Do not use strong chemical cleaners to clean the unit, as doing so
can damage the unit’s display or other surfaces. If the unit is dirty
or dusty, use a slightly damp cloth with very diluted and mild
detergent to wipe the unit. Then, dry it with a dry cloth.
• Children shall not play with the appliance.
• Do not dispose of this product as unsorted
waste It must be separately collected and
processed Ensure that all applicable legislation
regarding the disposal of refrigerant, oil and
other materials is adhered to. Contact your local
waste disposal authority for information about
disposal procedures.
• This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
• This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.

12
10. The Explain Of The Display Panel
The display panel has two types and the appearance of the two types are shown in Figure 10.1

Digital Anti-cold air / ALARM Infrared signal

display defrosting indicator receiving window

Operation Timer Temporary

indicator indicator button
Figure 10.1

Table: Display panel output under normal operating conditions.

Display output
Digital display panels
Unit state
Unit state Digital display

Operation indicator
Standby flashes slowly

Shutting-down All indicators off

Operation indicator Cooling and heating modes: set temperature

Normal operation
on Fan only mode: indoor ambient temperature
Operation
Cold draft prevention Operation and
or outdoor unit Anti-cold / defrosting Set temperature
defrosting operation indicators on

A timer has been set Timer indicator on

11. Air Conditioner Operations and Performance  Regularly clean air filters inside indoor units.

The operating temperature range under which the unit runs stablyare
given in below table.

Cooling mode Heating mode

Check
Indoor temperature 1732 °C(DB) 1527 °C(DB)
regularly
Indoor humidity ≤80%(a)
(a) Condensation will form on the unit surface and water dripping
out of the unit when the indoor humidity is beyond 80%
Figure 11.1
 Avoid too much outdoor air coming into air-conditioned spaces.
Caution
Close doors and windows.
• The unit performs stably in the temperature range given in
above table. If the indoor temperature is outside the unit's
normal operating range, it may stop running and display an
error code.

To ensure the desired temperature is achieved efficiently, ensure that:

 All windows and door are closed.
 The airflow direction is adjusted to work in running mode.
The air filter is clean.
Figure 11.2
Please note how you can best save energy and achieve the best
cooling/heating effect.

13
 Note that outlet air is cooler or heater than set room temperature. 13. Maintenance
Avoid direct exposure to outlet air as it may be too cool or hot.
Caution
• Please release pressure before disassembly.
• Before you clean the air conditioner, ensure it is powered off.
• Check that the wiring is undamaged and connected.
• Use a dry cloth to wipe the indoor unit and remote controller.
• A wet cloth may be used to clean the indoor unit if it is very
dirty.
• Never use a damp cloth on the remote controller.
Do not set the • Do not use a chemically treated duster on the unit or leave this
temperature too
type of material on the unit to avoid damaging the finish.
low
• Do not use benzene, thinner, polishing powder, or similar
Figure 11.3 solvents for cleaning. These may cause the plastic surface to
crack or warp.
 Maintain a proper air distribution.Air outlet louvers should be used
to adjust the direction of outlet airflow, as doing so might ensure  Method for cleaning the air filter
more efficient operation. a. The air filter can prevent the dust or other particles from
entering the unit. If the filter is blocked, the unit will not work
well. Clean the filter every two weeks when you use it regularly.
b. If the air conditioner is positioned in a dusty place, clean the
filter often.
c. Replace the filter if it is too dusty to clean (the replaceable air
filter is an optional fitting).

 The filter is housed in the lower part of the unit in Figure 13.1.

Figure 11.4

12. Adjusting Air Flow Direction

Figure 13.1 The filter
Since warmer air rises and cooler air falls, the distribution of
warmed/cooled air around a room can be improved by positioning the
unit's louvers. The louver angle can be adjusted by pressing the
Caution
[SWING] button on the remote controller.
• The control box cables originally connected to the electrical
terminals on the main body must be removed, as indicated
Caution
above.
• During heating operation, horizontal airflow will aggravate the
uneven distribution of room temperature.
1. Dismantle the air filter.
• The louver direction: horizontal airflow is recommended
2. Clean the air filter
during cooling operation. Note the downward air flow will
cause condensation on the air outlet and louver surface.
 Dusts will accumulate on the filter along with the unit operation,
and need to be removed from the filter,or the unit would not
function effectively.
 Adjust the air direction up and down
 Clean the filter every two weeks when you use the unit regularly.
a. Auto-swing: Press SWING and the louver will swing up and
down (left and right) automatically.  Clean the air filter with a vacuum cleaner or water.
b. Manual swing: Adjust the louver to improve the cooling or a. The air intake side should face up when using a vacuum
heating effect. cleaner. (Refer to Figure 13.2)
b. The air intake side should face down when using clean water.
(Refer to Figure 13.3)
 For excessive dusts, use a soft brush and natural detergent to
clean it and dry in a cool place.

14
 Symptom 1: The unit will not run
 Symptom: When the ON/OFF button on the remote controller is
pressed, the unit does not immediately start running.
Cause: to protect certain system components, system start-up or
re-start is intentionally delayed for up to 12 minutes under some
operating conditions. If the OPERATION LED on the unit's panel
is lighting, the system is working normally and the unit will start
Figure 13.2
after the intentional delay is complete.
 Heating mode is running when the following panel lights are
on:operation and the "DEF./FAN LED indicator.
Cause: the indoor unit activates protective measures because of
the low outlet temperature.

Symptom 2: The unit emits white mist

 White mist is generated and emitted when the unit starts to
operate in a very humid environment. This phenomenon will stop
Figure 13.3
once the humidity in the room is reduced to normal levels.

Caution  The unit occasionally emits white mist when it runs in heating
mode. This occurs when the system finishes periodic defrosting.
• Do not dry out the air filter under direct sunshine or with fire. Moisture that may accumulate on the unit's heat exchanger coil
• The air filter should be installed before the unit body during defrosting becomes mist and is emitted from the unit.
installation.

Symptom 4: Dust is emitted from the unit

3. Re-install the air filter.  This can occur when the unit first runs after a long idle period.
4. Install and close the air inlet grille by reversing steps 1 and 2, and
connect the control box cables to the corresponding terminals in
Symptom 5: The unit gives off a strange odor
the main body.
 If smells such as those of strong-smelling food or tobacco smoke
 Maintenance before stopping using the unit for a long time are present in the room, they can enter the unit, leave trace
(e.g., at the end of a season)
deposits on the unit's internal components, and later be emitted
a. Let the indoor units run in fan only mode for about half a day to
from the unit.
dry the interior of the unit.
b. Clean the air filter and indoor unit casing.
c. Refer to “Cleaning the air filter" for details. Install cleaned air 15. Troubleshooting
filters back in their original positions. 15.1 General
d. Turn off the unit with the ON/OFF button on the remote  Sections 14.2 and 14.3 describe some initial troubleshooting
controller, and then unplug it. steps that can be taken when an error occurs. If these steps do
not resolve the issue, arrange for a professional technician to
investigate the problem. Do not attempt further investigations or
Caution
troubleshooting yourself.
• When the power switch is connected, some energy will be  If any of the following errors occur, power the unit off, contact a
consumed even if the unit is not running. Disconnect the professional technician immediately and do not attempt
power to save energy. troubleshooting yourself:
• A degree of dirt will accumulate when the unit has been used a. A safety device such as a fuse or circuit breaker frequently
several times, which will require cleaning. blows/trips.
• Take of the batteries from the remote controller. b. An object or water enters the unit.
c. Water is leaking from the unit.
Maintenance after a long period of non-use
a. Check for and remove anything that might be blocking the inlet
and outlet vents of the indoor units and outdoor units. Caution
b. Clean the unit casing and clean the filter. Refer to [Cleaning the
filter] and "Cleaning the filter" for instructions. Re-install the • Do not attempt to inspect or repair this unit by
filter before running the unit. yourself.Arrange for a qualified technician to carry out all
c. Turn on the power at least 12 hours before you want to use the servicing and maintenance.
unit to ensure it works properly. As soon as the is turned on,
the remote control display appears.

14. Symptoms That Are Not Faults

The following symptoms may be experienced during the normal
operation of the unit and are not considered faults. Note: If you are not
sure whether a fault has occurred, contact your supplier or service
engineer immediately.

15
15.2 Unit Troubleshooting

Symptom Possible causes Troubleshooting steps

A power cut has occurred (the power to the

Wait for the power to come back on.
premises has been cut-off).

Power on the unit. This indoor unit forms part of an air

conditioning system that has multiple indoor units that
are all connected. The indoor units cannot be powered
The unit does not start The unit is powered off.
on individually - they are all connected to one, single
power switch. Ask a professional technician for advice
regarding how to safely power on the units.

The power switch fuse may have burned out. Replace the fuse.

The remote controller’s batteries are dead. Replace the batteries.

Air flows normally but

doesn’t cool The temperature setting is not correct. Set the desired temperature on the remote controller.

Arrange for a professional technician to check the following:

 Too much or too little refrigerant.

The unit starts or  No gas in the refrigerant circuit.

stops frequently
 The outdoor unit comp ressors have malfunctioned.
 The power supply voltage is too high or too low.
 There is a blockage in the piping system.

Doors or windows are open. Close the doors and windows.

Close shutters/blinds to shield the unit from direct

Sun light is shining directly onto the unit.
sunlight.

The room contains many heat sources such Turn off some of the computers during the hot test part
as computers or refrigerators. of the day.

Low cooling effect The unit's air filter is dirty. Clean the filter.

The cooling capacity of the system reduces as the

outdoor temperature rises and the system may not
The outside temperature is unusually high. provide sufficient cooling if the local climate conditions
are not considered when the system's outdoor units
were selected.

Engage a professional air conditioning engineer to check the following:

 The unit's heat exchanger is dirty.
 The unit's air inlet or outlet is blocked.
 A refrigerant leak has occurred.

Low heating effect Doors or windows are not completely closed. Close doors and windows.

Arrange for a professional technician to check the following:

A refrigerant leak has occurred.

16