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SOC Lecture 8

The document contains 100 multiple-choice questions (MCQs) focused on the concepts of organizations and bureaucracy. It covers various types of formal organizations, their characteristics, and the implications of bureaucratic structures. Key themes include the nature of formal organizations, the role of bureaucracy, and the distinctions between different organization types.

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hafiza ramal
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0% found this document useful (0 votes)
6 views14 pages

SOC Lecture 8

The document contains 100 multiple-choice questions (MCQs) focused on the concepts of organizations and bureaucracy. It covers various types of formal organizations, their characteristics, and the implications of bureaucratic structures. Key themes include the nature of formal organizations, the role of bureaucracy, and the distinctions between different organization types.

Uploaded by

hafiza ramal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Here are 100 MCQs based on the detailed content you provided on Organizations and
Bureaucracy:

ORGANIZATIONS & BUREAUCRACY MCQs

1. Formal organizations are typically:


A) Primary groups
B) Secondary groups
C) Categories
D) Crowds
Answer: B
2. Formal organizations are designed to achieve goals:
A) Emotionally
B) Efficiently
C) Spontaneously
D) Informally
Answer: B
3. The process of accepting rules, efficiency, and practical results as the best approach is
called:
A) Traditionalism
B) Rationalization
C) Emotionalism
D) Individualism
Answer: B
4. Formal organizations are the product of:
A) Emotional bonds
B) Rationalization of society
C) Random gatherings
D) Natural groups
Answer: B
5. Which of the following is an example of a formal organization?
A) Family
B) Business corporation
C) Group of friends
D) Crowd at a concert
Answer: B
6. In formal organizations, social relations are typically:
A) Impersonal and planned
B) Personal and spontaneous
C) Emotional and informal
D) Random and chaotic
Answer: A
7. Formal organizations have a major influence on:
A) Only economic life
B) Everyday lives of modern society members
C) Only social interactions
D) Only political life
Answer: B
8. According to Etzioni and Lehman, we are usually born and die in:
A) Primary groups
B) Organizations
C) Networks
D) Crowds
Answer: B
9. Formal organizations operate primarily to:
A) Meet personal needs
B) Accomplish complex jobs
C) Provide emotional support
D) Facilitate casual socializing
Answer: B
10. In formal organizations, offices or statuses:
A) Change with each member
B) Remain intact even as members come and go
C) Are irrelevant
D) Are based on friendships
Answer: B
11. Which type of formal organization pays members for their work?
A) Normative
B) Coercive
C) Utilitarian
D) Voluntary
Answer: C
12. Most people must join which type of organization to make a living?
A) Utilitarian
B) Normative
C) Coercive
D) Religious
Answer: A
13. Normative organizations are also called:
A) Coercive organizations
B) Voluntary organizations
C) Utilitarian organizations
D) Primary groups
Answer: B
14. People join normative organizations to pursue:
A) Income
B) Socially worthwhile goals
C) Strict control
D) Entertainment
Answer: B
15. Examples of normative organizations include:
A) Military units
B) Red Crescent and Lions Club
C) Business corporations
D) Prisons
Answer: B
16. Which type of organization has involuntary membership?
A) Normative
B) Utilitarian
C) Coercive
D) Voluntary
Answer: C
17. Prisons and psychiatric hospitals are examples of:
A) Utilitarian organizations
B) Normative organizations
C) Coercive organizations
D) Primary groups
Answer: C
18. Total institutions are best described as:
A) Loosely organized groups
B) Coercive organizations with strict control over members
C) Business corporations
D) Normative groups
Answer: B
19. A psychiatric hospital can be:
A) Only a coercive organization
B) Coercive, utilitarian, and normative depending on the perspective
C) Only utilitarian
D) Only normative
Answer: B
20. Bureaucracy is an organizational model designed to:
A) Maximize personal freedom
B) Perform complex tasks efficiently
C) Avoid rules
D) Encourage informal communication
Answer: B
21. Which of the following is NOT a characteristic of bureaucracy?
A) Specialization
B) Impersonality
C) Personal favoritism
D) Written rules
Answer: C
22. Division of labor in a bureaucracy is called:
A) Hierarchy
B) Specialization
C) Alienation
D) Ritualism
Answer: B
23. In a bureaucracy, the hierarchy of offices means:
A) All members are equal
B) A vertical ranking of personnel with supervisors and subordinates
C) No supervision
D) No accountability
Answer: B
24. The structure of bureaucracy often resembles a:
A) Circle
B) Pyramid
C) Network
D) Web
Answer: B
25. Bureaucracy relies on ________ to control its functioning.
A) Oral agreements
B) Written rules and regulations
C) Personal preferences
D) Verbal instructions
Answer: B
26. Technical competence in bureaucracy means officials:
A) Are hired based on favoritism
B) Must have skills and knowledge to perform their duties
C) Are chosen randomly
D) Are not monitored
Answer: B
27. Impersonality in bureaucracy means:
A) Personal feelings guide decisions
B) Rules override personal whims
C) Members are judged individually
D) Clients are treated differently based on status
Answer: B
28. In bureaucracy, communication is primarily:
A) Casual and verbal
B) Formal and written
C) Nonexistent
D) Unstructured
Answer: B
29. The “faceless bureaucrat” notion stems from:
A) Personal relationships within the organization
B) The impersonal, rule-based approach in bureaucracy
C) Friendly communication
D) Lack of paperwork
Answer: B
30. A major criticism of bureaucracy is that it can:
A) Increase creativity
B) Dehumanize individuals
C) Reduce rules
D) Improve personal freedom
Answer: B
31. Bureaucratic alienation refers to:
A) Feeling connected to the organization
B) Being reduced to a cog in a large machine
C) Being promoted quickly
D) Gaining personal recognition
Answer: B
32. Red tape refers to:
A) Efficiency
B) Tedious preoccupation with rules and procedures
C) Fast processing of tasks
D) Personal relationships
Answer: B
33. Bureaucratic ritualism is:
A) Focus on rules to the point of undermining organizational goals
B) Creative innovation
C) Flexibility in procedures
D) Prioritizing clients’ needs
Answer: A
34. A consequence of bureaucratic ritualism is:
A) Increased motivation
B) Stifled creativity and poor performance
C) Improved efficiency
D) Reduced corruption
Answer: B
35. Bureaucratic inertia means:
A) Rapid organizational change
B) Organizations tend to continue even when purpose is fulfilled
C) High worker motivation
D) Quick adaptation
Answer: B
36. Officials in bureaucracy often strive to:
A) Protect their jobs and perpetuate the organization
B) Eliminate the organization
C) Work informally
D) Avoid rules
Answer: A
37. Formal organizations are often called:
A) Social machines with human parts
B) Emotional groups
C) Primary groups
D) Informal groups
Answer: A
38. Which type of organization is primarily concerned with achieving explicit objectives?
A) Primary group
B) Formal organization
C) Crowd
D) Network
Answer: B
39. Coercive organizations physically and socially separate members from:
A) Each other
B) Outsiders or civil society
C) Supervisors
D) Their families
Answer: B
40. Normative organizations emphasize:
A) Monetary rewards
B) Moral goals and social issues
C) Strict control
D) Employment
Answer: B
41. Utilitarian organizations pay members for:
A) Volunteering
B) Performing jobs
C) Participating in social action
D) Being part of social movements
Answer: B
42. Which organization type involves involuntary membership?
A) Utilitarian
B) Normative
C) Coercive
D) Voluntary
Answer: C
43. Bureaucracies are designed to be:
A) Flexible and informal
B) Rational and efficient
C) Chaotic and spontaneous
D) Personal and emotional
Answer: B
44. The accountability in bureaucracy flows:
A) Downward only
B) Upward only
C) Upward and downward
D) Laterally
Answer: C
45. The number of written rules in a bureaucracy generally:
A) Decreases with time
B) Increases with size and age
C) Stays the same
D) Is unimportant
Answer: B
46. Performance evaluation in bureaucracy is based on:
A) Favoritism
B) Personal relationships
C) Technical competence and performance
D) Seniority only
Answer: C
47. Formal organizations often operate independently of:
A) The environment
B) Social needs
C) Individual preferences
D) Government policies
Answer: C
48. Impersonal relationships in bureaucracy lead to:
A) Personalized treatment
B) Uniform treatment of clients and workers
C) Favoritism
D) Close friendships
Answer: B
49. A limitation of bureaucracy is:
A) Encouraging innovation
B) Alienating workers and clients
C) Simplifying communication
D) Enhancing individual creativity
Answer: B
50. The tendency to follow rules even if it thwarts organizational goals is:
A) Rationalization
B) Ritualism
C) Alienation
D) Efficiency
Answer: B

(Continued below with MCQs 51-100...)

Here are MCQs 51 to 100 continuing from the previous list:

51. Bureaucratic alienation occurs because workers feel like:


A) Leaders in the organization
B) Parts of a large machine
C) Independent decision makers
D) Valued individuals
Answer: B
52. The main focus of utilitarian organizations is to:
A) Provide moral support
B) Pay wages and salaries
C) Enforce rules
D) Promote social causes
Answer: B
53. The hierarchical structure in bureaucracy is maintained to ensure:
A) Equal power distribution
B) Clear lines of authority and accountability
C) Random task assignments
D) Informal communication
Answer: B
54. Written communication in bureaucracy primarily involves:
A) Verbal orders
B) Emails and memos
C) Casual conversations
D) Oral storytelling
Answer: B
55. Bureaucracy’s reliance on rules and procedures can sometimes cause:
A) Faster decision making
B) Red tape and inefficiency
C) Greater employee motivation
D) Increased flexibility
Answer: B
56. Which of the following is NOT a function of normative organizations?
A) Social action
B) Environmental protection
C) Profit making
D) Community service
Answer: C
57. Coercive organizations typically use _______ to control members.
A) Monetary incentives
B) Strict rules and physical separation
C) Volunteerism
D) Informal social norms
Answer: B
58. A bureaucratic organization expects employees to be:
A) Emotionally attached to clients
B) Technically competent
C) Creative and spontaneous
D) Free from supervision
Answer: B
59. Which of these is an example of a coercive organization?
A) Lions Club
B) Business corporation
C) Prison
D) School
Answer: C
60. The “bureaucratic pyramid” indicates:
A) Equal number of personnel at all levels
B) More people at the bottom and fewer at the top
C) More people at the top than bottom
D) Flat organizational structure
Answer: B
61. Which statement about formal organizations is true?
A) They only exist in governments
B) They are designed to meet personal needs primarily
C) They are secondary groups with explicit goals
D) They lack rules and regulations
Answer: C
62. Bureaucracy is designed to reduce:
A) Efficiency
B) Personal biases and favoritism
C) Formal communication
D) Technical competence
Answer: B
63. Bureaucratic ritualism may lead to:
A) Increased innovation
B) Stagnation and inefficiency
C) Greater employee satisfaction
D) Flexible policies
Answer: B
64. The term “social machines with human parts” refers to:
A) Primary groups
B) Informal gatherings
C) Formal organizations
D) Personal relationships
Answer: C
65. Which of the following best describes the relationship between bureaucracy and
democracy?
A) Bureaucracy always enhances democracy
B) Bureaucracy can pose a threat to political democracy
C) Bureaucracy has no impact on democracy
D) Bureaucracy replaces democracy
Answer: B
66. Which feature of bureaucracy ensures uniform treatment of clients?
A) Specialization
B) Impersonality
C) Hierarchy
D) Technical competence
Answer: B
67. Formal organizations typically have:
A) No official leadership
B) Clear goals and structured roles
C) No rules or procedures
D) Emotional bonds as their main feature
Answer: B
68. Which is NOT a type of formal organization?
A) Utilitarian
B) Normative
C) Coercive
D) Primary
Answer: D
69. An example of a normative organization is:
A) Military
B) Edhi Trust
C) Corporation
D) Prison
Answer: B
70. The central feature of bureaucracy is:
A) Personal interaction
B) Written communication
C) Oral agreements
D) Informal meetings
Answer: B
71. Which characteristic of bureaucracy deals with specialized job roles?
A) Hierarchy
B) Specialization
C) Impersonality
D) Ritualism
Answer: B
72. Formal organizations differ from primary groups because they are:
A) Smaller and informal
B) Focused on achieving specific goals
C) Based on emotional ties
D) Less structured
Answer: B
73. The tendency of bureaucratic organizations to resist change is called:
A) Alienation
B) Ritualism
C) Inertia
D) Specialization
Answer: C
74. In bureaucracy, accountability flows:
A) From lower to higher levels
B) From higher to lower levels only
C) Horizontally only
D) Randomly
Answer: A
75. A major problem caused by bureaucracy is:
A) Too much flexibility
B) Alienation and lack of personal connection
C) Insufficient rules
D) Lack of formal communication
Answer: B
76. Which organization type best fits a voluntary social service group?
A) Coercive
B) Normative
C) Utilitarian
D) Primary
Answer: B
77. Which type of organization often requires involuntary membership?
A) Normative
B) Coercive
C) Utilitarian
D) Voluntary
Answer: B
78. Which of these is NOT typical of bureaucracy?
A) Formal rules
B) Informal communication
C) Hierarchical authority
D) Impersonal relationships
Answer: B
79. The primary goal of utilitarian organizations is:
A) Moral development
B) Income and profits
C) Social justice
D) Total control
Answer: B
80. Which characteristic ensures a bureaucracy evaluates performance objectively?
A) Impersonality
B) Technical competence
C) Ritualism
D) Alienation
Answer: B
81. Formal organizations are often characterized by:
A) Emotional ties
B) Impersonal and structured relationships
C) Lack of hierarchy
D) Spontaneous decision-making
Answer: B
82. Which of the following is a potential negative effect of bureaucracy?
A) Increased creativity
B) Dehumanization of workers
C) Greater flexibility
D) Less paperwork
Answer: B
83. Which type of organization would a military unit be classified as?
A) Utilitarian
B) Normative
C) Coercive
D) Voluntary
Answer: C
84. Which feature of bureaucracy involves written rules to guide decisions?
A) Hierarchy
B) Rules and regulations
C) Alienation
D) Ritualism
Answer: B
85. A formal organization’s “social machine” metaphor means:
A) It is a mechanical device
B) It functions systematically with people as parts
C) It is informal and spontaneous
D) It lacks structure
Answer: B
86. The impersonal nature of bureaucracy helps to:
A) Promote favoritism
B) Ensure uniform treatment
C) Increase emotional connections
D) Decrease efficiency
Answer: B
87. The preoccupation with following rules even at the cost of goals is known as:
A) Alienation
B) Ritualism
C) Bureaucratic inertia
D) Specialization
Answer: B
88. Formal organizations are generally:
A) Spontaneous and informal
B) Deliberate and goal-oriented
C) Unstructured social groups
D) Primary social groups
Answer: B
89. Coercive organizations separate members:
A) From one another only
B) From outsiders or society
C) From supervisors only
D) From families
Answer: B
90. Which of the following is NOT true about bureaucracy?
A) It relies heavily on paperwork
B) It encourages personal whims over rules
C) It is organized hierarchically
D) It requires technical competence
Answer: B
91. Formal organizations are designed to:
A) Maximize personal friendships
B) Achieve explicit goals efficiently
C) Avoid rules
D) Promote informal communication
Answer: B
92. Which of the following types of organizations strives for participatory democracy?
A) Utilitarian
B) Normative
C) Coercive
D) Primary
Answer: B
93. Red tape refers to:
A) Efficient bureaucracy
B) Excessive rule-following causing delays
C) Informal procedures
D) Volunteerism
Answer: B
94. The tendency of bureaucrats to protect their jobs and organizations even when no longer
necessary is:
A) Alienation
B) Ritualism
C) Bureaucratic inertia
D) Specialization
Answer: C
95. The division of labor in bureaucracy is intended to:
A) Simplify tasks by specialization
B) Remove accountability
C) Promote personal relationships
D) Encourage informal work
Answer: A
96. Formal organizations differ from informal groups because they:
A) Have no goals
B) Are structured and rule-bound
C) Depend on emotional ties
D) Lack leadership
Answer: B
97. Which of the following is NOT a characteristic of ideal bureaucracy?
A) Hierarchy of offices
B) Impersonality
C) Personal favoritism
D) Formal written communication
Answer: C
98. A key characteristic of coercive organizations is:
A) Voluntary membership
B) Strict control over members
C) Focus on profit
D) Lack of rules
Answer: B
99. Bureaucratic alienation leads to:
A) Increased motivation
B) Feeling disconnected from work and organization
C) Closer relationships
D) Reduced rules
Answer: B
100. Formal organizations are important because they:
A) Serve only small social functions
B) Are central features of contemporary society
C) Lack structure and planning
D) Depend solely on personal relationships
Answer: B

Let me know if you want these organized differently or need explanations for any question!

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