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Aftab is a customer service representative with over five years of experience, specializing in communication and guest engagement. He has worked at the Dubai Aquarium and the English House in Faisalabad, where he excelled in customer satisfaction and inventory management. Aftab holds diplomas in English Language and Associate Engineering, and possesses a valid UAE driving license.

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waqar39uk
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11 views1 page

aftab 1

Aftab is a customer service representative with over five years of experience, specializing in communication and guest engagement. He has worked at the Dubai Aquarium and the English House in Faisalabad, where he excelled in customer satisfaction and inventory management. Aftab holds diplomas in English Language and Associate Engineering, and possesses a valid UAE driving license.

Uploaded by

waqar39uk
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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AFTAB Dubai, United Arab Emirates

SUNNY
+971 50 513 8413

[email protected]
CUSTOMER SERVICE REPRESENTATIVE

ABOUT ME
WORK EXPERIENCE
With over five years of customer
service experience, I have honed DUBAI AQUARIUM & Customer Service Representative
exceptional communication skills UNDERWATER ZOO
(EMAAR)) • Delivered outstanding customer service through friendly,
in both written and spoken Dubai professional interactions, boosting guest satisfaction and
English. My background includes Jan 2022 - Apr 2025 loyalty
delivering outstanding guest
• Proactively managed inventory levels by monitoring and
experiences at renowned venues restocking to ensure seamless operations and prevent
such as the Dubai Aquarium and shortages
various high-profile events, which
has strengthened my industry
knowledge and customer THE ENGLISH Customer Service Representative
engagement expertise. HOUSE
FAISALABAD, • Handles incoming calls or inquiries from prospective
PAKISTAN customers or clients.
Faisalabad, Pakistan
• Assists customers effectively by solving customer disputes.
2018 - 2022
SKILLS • Provides customer additional information or explains services.
• Discusses products offered and ensures customer
COMPUTER SKILLS
satisfaction.
COMMUNICATION • Tactfully handles confrontational or stressful interactions with
the public.
• Completes supporting paperwork and data entry of customer
details.
LANGUAGES • Accurately captures customer information.

ENGLISH • Creates and maintains service reports.

URDU / HINDI

EDUCATION

HOBBIES PUNJAB BOARD, Matriculation


PUNJAB PAKISTAN
Pakistan
MOVIES, HANG OUT WITH
FRIENDS, GYM, SWIMMING,
SUPPORTS, ETC
Pakistan Diploma in English Language

DRIVING LICENSE
Pakistan Diploma in Associate Engineering (DAE Mechanical)
Driving license category
Valid UAE Bike License

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