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Professional Communication q.b. II Mid

The document is a question bank for a Professional Communication course, covering topics such as negotiation skills, group discussions, decision-making, problem-solving, and digital communication. It includes both short and essay questions aimed at assessing understanding and application of these concepts. Each unit focuses on essential skills and their significance in professional settings.

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siddharthakandri1
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4 views3 pages

Professional Communication q.b. II Mid

The document is a question bank for a Professional Communication course, covering topics such as negotiation skills, group discussions, decision-making, problem-solving, and digital communication. It includes both short and essay questions aimed at assessing understanding and application of these concepts. Each unit focuses on essential skills and their significance in professional settings.

Uploaded by

siddharthakandri1
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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PROFESSIONAL COMMUNICATION

II YEAR , II MID Question Bank

Unit III
TEAM ESSENTIALS

Short Questions
1. Define negotiation skills.
2. Explain the importance of negotiation skills.
3. Explain the tips to sharpen the negotiation skills.
4. Define Group Discussion.
5. Why are Group Discussion skills important for students/professionals?
6. Explain the Do’s and Don’ts of a Group Discussion.
7. List out a few tips for effective participation in the Group Discussion.
8. Briefly explain the Group Discussion process.
9. Briefly explain Group Discussion preparation.
10. List out the characteristics of a Group Discussion.

Essay Questions
1. Explain the various stages of negotiation.
2. Explain the strategies for successful negotiation.
3. Explain the important elements likely to affect the outcome of the negotiation.
4. Explain the advantages of improving negotiation skills.
5. Explain the different types of Group Discussion.
6. What are the skills evaluated in a Group Discussion.

Unit IV
Decision Making & Problem Solving

Short Questions
1. Define Logical thinking.
2. What are Logical Thinking Skills?
3. How is Logical Thinking Helpful for Professionals?
4. Define Decision Making Skills.
5. What are Decision Making Skills? (Analytical Skills, Creative Skills, Problem Solving
Skills, Collaboration Skills,
6. What are the challenges ( difficulties )that one come across in Decision making?
7. What is intuition in Decision Making?
8. What is the role of reasoning in decision making?
9. What are Leadership skills?
10. What is Emotional Intelligence?
11. Explain the significance of Decision Making for Professionals.
12. Explain the tips to improve Decision Making Skills.
13. Define and Explain Problem Solving with an example.
14. How to Improve Problem Solving Abilities?
15. Write about the 5 Why’s method.
16. What are the various elements in fishbone method?
17. Why are Problem Solving Skills important for Professionals?
18. Define Critical Thinking skills.
19. How to develop Critical Thinking?
20. “Think Critically, Be Smart” Justify with reference to Critical Thinking Skills required
for Professional.

Essay Questions

1. Explain Logical Thinking.


2. What are the steps to improve Logical Thinking?
3. Explain the steps involved in Decision Making.
4. Describe the Decision Making Wheel.
5. Explain Decision Making Skills
6. What are Problem Solving Skills?
7. What are the Problem Solving Skills required for Managers?
8. Explain the stages involved in Problem Solving Process.
9. Explain the Fishbone Method of Problem Solving Process.
10. What are the 6 elements of Fishbone tool used for Problem Solving.
11. What is the role of Emotional Intelligence in Critical Thinking?
12. Explain the Significance of Critical Thinking skills for Professionals.
13. What are the 5 characteristics of Critical Thinking? (Disposition, Argument,
Reasoning, Criteria, Metacognition)

Unit V
DIGITAL COMMUNICATION

Short Questions

1. Explain the definition of Digital Communication.


2. What are the 3 main forms of Digital Communication?
3. Explain the Role and Importance of Multimedia in Communication
4. What are the advantages of Multimedia in communication?
5. What are the disadvantages of Multimedia in communication?
6. Explain E-mail Etiquette.
7. Describe the Advantages of email etiquette.
8. Explain Workplace email etiquette.
9. What is the difference with the personal email and the professional email?
10. Write an E-mail to Mr. Sunder Pichai requesting to donate funds for a social cause
being organized in your college.
11. Define Social Networking
12. Why is Social Networking important?
13. How does Social Networking work for Family & friends/ Marketers?
14. Explain any one social network which helped you grow professionally.
15. How does Social Networking help professionals?
16. Define Corporate Communication.
17. Explain the importance of effective communication in the corporate world
18. How does Corporate Communication work.
19. What is internal communication in Corporate Communication?
20. What is External communication in Corporate Communication.

Essay Ques6ons

1. Explain the importance of Digital Communication.


2. List some examples of Digital Communication with a brief explanation of each (Email,
WhatsApp, Websites, Blogs, Social Media, Live Chat, Chatbots, Video Chat, Web
Calling)
3. Explain the Features of Digital Communication.
4. Explain the Advantages & Disadvantages of Multimedia in Communication
5. Describe the different types of E-mail.
6. Explain the 10 rules of Email Etiquette. (Use Clear Subject line, Use appropriate level
of formality, Proofread before sending, Double check the recipient address, Ensure
you CC all relevant Recipients, Reply to emails promptly, Include signature block
etc.,)
7. Explain the Do’s and Don’ts of Professional E-mail Writing.
8. Explain the Definition and importance of Social Networking
9. Explain with examples few major Social Networking Platforms.
10. Explain the negative/positive effects of Social Networking.
11. Explain the different types of Corporate Communication.
12. Explain Internal and external communication in Corporate Communication.

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