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1.2 Software Requirements Specification (Functional)

This document provides the Software Requirements Specification (SRS) for an enterprise-level e-commerce application, detailing functional requirements such as user role-based access, order tracking, inventory management, and payment integration. It outlines the application’s scope, essential services, and the programming languages and tools required for development. Additionally, it includes non-functional requirements for performance, scalability, and security, along with assumptions and references.

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0% found this document useful (0 votes)
4 views8 pages

1.2 Software Requirements Specification (Functional)

This document provides the Software Requirements Specification (SRS) for an enterprise-level e-commerce application, detailing functional requirements such as user role-based access, order tracking, inventory management, and payment integration. It outlines the application’s scope, essential services, and the programming languages and tools required for development. Additionally, it includes non-functional requirements for performance, scalability, and security, along with assumptions and references.

Uploaded by

dmrakibh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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# Software Requirements Specification (SRS) - Functional Requirements

**Document Title:** Software Requirements Specification for Enterprise-Level E-


Commerce Application

**Document Version:** 1.0

**Date:** [Insert Date]

**Prepared by:** [Your Name/Team Name]

**Approved by:** [Approver Name]

---

## 1. Introduction

This document outlines the functional requirements for an enterprise-level e-


commerce application that will be accessible via **desktop**, **web**, and
**mobile platforms**. The application will support **user role-based access**,
**delivery and order tracking**, **inventory management**, **accounts
management**, **payment gateway integration**, and other essential services.

---

## 2. Scope

The e-commerce application will serve as a comprehensive platform for


businesses to manage their online storefronts, inventory, orders, payments, and
customer interactions. It will support multiple user roles, including:

- **Admin**
- **Customer**

- **Vendor/Supplier**

- **Delivery Personnel**

- **Accountant**

The application will be developed for **desktop**, **web**, and **mobile**


platforms to ensure accessibility across devices.

---

## 3. Functional Requirements

### 3.1 User Role-Based Access

#### 3.1.1 Admin

- Manage user accounts (create, update, delete).

- Configure system settings (tax rates, shipping fees, etc.).

- Monitor and manage orders, inventory, and payments.

- Generate reports (sales, inventory, customer activity).

#### 3.1.2 Customer

- Browse products by category, search, or filters.

- Add/remove products to/from the cart.


- Place orders and track order status.

- View order history and invoices.

- Manage profile and payment methods.

#### 3.1.3 Vendor/Supplier

- Add/update/delete products in the inventory.

- View orders related to their products.

- Update order fulfillment status.

#### 3.1.4 Delivery Personnel

- View assigned orders for delivery.

- Update delivery status (out for delivery, delivered, etc.).

- Access customer contact and address details.

#### 3.1.5 Accountant

- Manage financial transactions (payments, refunds, etc.).

- Generate financial reports (revenue, expenses, etc.).

- Reconcile payments with orders.

---

### 3.2 Delivery and Order Tracking Service


- Real-time order tracking for customers.

- Integration with third-party logistics providers (if applicable).

- Notifications for order status updates (email, SMS, or push notifications).

- Delivery personnel assignment and tracking.

---

### 3.3 Inventory Service

- Real-time inventory management.

- Low stock alerts.

- Bulk product upload/update via CSV or API.

- Product categorization and tagging.

---

### 3.4 Accounts Service

- User account management (registration, login, password reset).

- Role-based access control (RBAC).

- Order history and invoice management.

- Customer loyalty programs (points, discounts, etc.).

---
### 3.5 Payment Gateway Service

- Integration with multiple payment gateways (e.g., PayPal, Stripe, credit/debit


cards).

- Support for multiple currencies.

- Secure payment processing (PCI-DSS compliance).

- Refund and cancellation processing.

---

### 3.6 Essential Programming Languages, Packages, and Tools

#### 3.6.1 Programming Languages

- **Frontend (Web & Mobile):** HTML, CSS, JavaScript, React.js, React Native (for
mobile).

- **Backend:** Python (Django/Flask), Node.js, or Java (Spring Boot).

- **Database:** SQL (MySQL, PostgreSQL) or NoSQL (MongoDB).

#### 3.6.2 Packages and Libraries

- **Frontend:** Redux (state management), Axios (API calls), Bootstrap/Material-


UI (styling).

- **Backend:** Express.js (Node.js), Django REST Framework (Python), Spring


Security (Java).

- **Payment Gateway:** Stripe SDK, PayPal SDK.


- **Authentication:** JWT (JSON Web Tokens), OAuth2.

#### 3.6.3 Tools

- **Version Control:** Git, GitHub/GitLab.

- **CI/CD:** Jenkins, GitHub Actions.

- **Containerization:** Docker, Kubernetes.

- **Cloud Services:** AWS, Azure, or Google Cloud Platform.

- **Database Management:** phpMyAdmin, MongoDB Compass.

- **Testing:** Selenium, Jest, Postman.

---

## 4. Non-Functional Requirements

- **Performance:** The system should handle up to 10,000 concurrent users with


a response time of less than 2 seconds.

- **Scalability:** The application should scale horizontally to support increasing


traffic.

- **Security:** Implement SSL/TLS encryption, secure authentication, and regular


security audits.

- **Availability:** 99.9% uptime with failover mechanisms in place.

- **Compatibility:** Support for major browsers (Chrome, Firefox, Safari, Edge)


and mobile platforms (iOS, Android).
---

## 5. Assumptions and Dependencies

- The application will rely on third-party APIs for payment gateway and logistics
services.

- Users will have access to stable internet connectivity.

- The development team will have access to necessary hardware and software
tools.

---

## 6. Glossary

- **SRS:** Software Requirements Specification.

- **RBAC:** Role-Based Access Control.

- **PCI-DSS:** Payment Card Industry Data Security Standard.

- **CI/CD:** Continuous Integration/Continuous Deployment.

---

## 7. References

- IEEE 830-1998 Standard for Software Requirements Specification.

- Payment Card Industry Data Security Standard (PCI-DSS) documentation.


- Documentation for React.js, Django, and other frameworks/libraries.

---

**End of Document**

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