GRADE 11

INFORMATION TECHNOLOGY

MEMORANDUM

PAPER 2

JUNE 2022

MARKS: 120

TIME: 2.5 HOURS

This memorandum consists of 14 pages including the cover page.

Page 1 of 14
Question 1: Multiple-choice questions

1.1 C✓

1.2 C✓

1.3 C✓

1.4 B✓

1.5 A✓

1.6 C✓

1.7 B✓

(7 x 1) [7]

QUESTION 2: TRUE/FALSE ITEMS

2.1 False

VGA/HDMI/DVI/S-Video/Display port is a type of interface that connects computers to monit

data projectors. ✓

2.2 True✓

2.3 True✓

(3 x 1) [3]

Page 2 of 14
QUESTION 3: MATCHING ITEMS

3.1 H✓

3.2 K✓

3.3 O✓

3.4 D✓

3.5 J✓

3.6 G✓

3.7 B✓

(7 x 1) [7]

Page 3 of 14
SECTION B: SYSTEMS TECHNOLOGIES

QUESTION 4

4.1 Besides the function mentioned above, provide TWO more functions of
a motherboard.

Provides power to all the components connected to it. ✓

Allows communication between all components connected to it. ✓ (2)

4.2 The CPU is one of the most important components in the system unit
and largely determines the speed of your computer.

4.2.1 Name the FOUR steps in the machine cycle that the CPU
follows when working with data.

Fetching instructions from RAM. ✓

Decode the instructions. ✓
Execute the instructions. ✓
Send the data back to the RAM. ✓ (4)

4.2.2 What is the CPU’s speed measured in?

GHz✓ (1)

4.3 Your Android smartphone has a new software update and a message that
says you can now upgrade your OS to Android Oreo.

4.3.1 What is the process called where the EEPROM is wiped and
replaced with an updated version?

Flashing✓ (1)

4.3.2 Name TWO reasons why you would consider upgrading your
OS.

Add new features✓

Bug fixes/increased security✓
ALSO accept ANY CORRECT/RELEVANT answer. (2)

4.3.3 Where is the operating system stored on a smartphone or

tablet?

Firmware✓ (1)

Page 4 of 14
4.4 Your friend tells you that you do not have to safely remove your flash
drive before plugging it out of the USB port because it is a Plug-and-
Play device.

4.4.1 State if the above-mentioned statement is true by explaining

the difference between the concepts Plug-and-Play and Hot-
swappable.

PnP – A technology that automates the configuration process

of a device before it can be used. ✓
Hot swappable - a hot swappable device is a peripheral or
component that can be removed or added while a computer is
running. ✓ (2)

4.5 Software is very important when using a computer, especially choosing

your operating system. Write down the name of the following operating
systems by looking at the pictures below:

4.5.1 Linux OS✓ (1)

4.5.2 Windows OS✓ (1)

4.5.3 Name THREE of the functions of an operating system.

Provides an Interface
Manages processes and tasks
Manages memory
Manages input and output
Manages the disk/s
Any THREE of the above✓✓✓ (3)

4.6
4.6.1 Computer worm

It is a form of malware that exploits weaknesses in an

application or OS to spread. ✓ It replicates itself across a
network. ✓ (2)

4.6.2 Spyware

It is malware that will redirect you to websites you did not

intend to visit. ✓ It will attempt to find out what your username
and password is to gain access to your information. ✓ (2)

4.6.3 Rootkit

A collection of programs that are designed to infiltrate a

computer ✓ and gain access to the computers highest level of
privileges (administrator rights) to take control of the
computer. ✓ (2)

Page 5 of 14
4.7 You follow a link online, while you are busy reading up on new
technology trends, that tells you that Facebook is an example of social
engineering.

4.7.1 The statement above is false. Mention what Facebook is an

example of.

Social media✓ (1)

4.7.2 What is the purpose of social engineering? (2)

The purpose of social engineering is to trick / gain your

confidence ✓ into sharing personal / confidential information /
installing malware. ✓

4.7.3 Mention TWO types of social engineering.

Phishing
Spoofing
Pharming
Any TWO of the above✓✓ (2)

[29]

Page 6 of 14
SECTION C: NETWORK TECHNOLOGIES

QUESTION 5

5.1 Define the term network.

Two or more computer connected to each other ✓ by some means of

communication medium. ✓ (2)

5.2 Answer the following questions for the financial committee:

There are two types of network cables mentioned on the quotation:

5.2.1 The first cable is used to connect the computers together. What type
of cable is this?

UTP / CAT5 / CAT6 ✓ (1)

5.2.2 The second cable is optic fibre cable also thought of as the backbone
cable. Answer the following questions about this cable:

5.2.2.1 What does it mean when we say this type of cable is the
backbone cable?

It is a long-distance cable that connect different parts of a

network together. ✓ (1)

5.2.2.2 Give TWO reasons why this type of cable is used as the
backbone cable.

Can reach greater distances than UTP cable.

No attenuation.
No eavesdropping
Faster data transfer speeds.
Any TWO ✓✓ (2)

5.2.2.3 How does data transfer take place in this cable?

Using thin glass tubes that transmits light. ✓ (1)

5.2.3 Name the following types of network topologies:

5.2.3.1 Star topology ✓ (1)

5.2.3.2 Ring topology ✓ (1)

5.2.3.3 Bus topology ✓ (1)

Page 7 of 14
5.2.4 What topology would you recommend they install and why? (2)

Star topology✓: when one computer breaks down, access to the other
computer in the network in not interrupted. ✓
Note to marker: ACCEPT other correct answer if justified well.

5.2.5 The following devices have to be purchased. Explain briefly what each
of the devices are used for:

5.2.5.1 Switch

A device used to connect computers in a network to a central

location ✓ to regulate traffic / so that communication can
occur. ✓ (2)

5.2.5.2 Router

A device that makes it possible for networks to connect to the

internet. ✓ (1)

5.3 Give a short definition of a hotspot.

An area, usually a public place like an airport, where people may

receive and be granted Wi-Fi access from an access point ✓ to
connect wirelessly to the internet via a network. ✓
OR
A wireless access point that is created by a dedicated hardware
device or a smartphone feature that shares the phone's cellular data.
Other nearby devices can then use the shared hotspot to connect to
the internet. (2)

5.4 Arrange the following mobile connections from slowest to fastest.

EDGE✓; 3G✓; 4G✓ (3)

5.5 Choose from the following networks the one you will use for the
following examples:

PAN, HAN,LAN, WAN

5.5.1 PAN ✓ (1)

5.5.2 WAN ✓ (1)

5.5.3 HAN ✓ (1)

5.5.4 LAN ✓ (1)

Page 8 of 14
5.6 Share TWO advantages of using VoIP software.

VOIP calls are cheaper than normal telephone calls.

The software is generally free.
VOIP allows you to transfer files.
Make video conference calls.

ACCEPT ANY TWO✓✓ (2)

5.7 Provide TWO examples for the application of GPS.

Using the device and software to navigate to a destination.

Tagging a location on photos.
Getting more relevant results in an App when linking the app to your
location.
Using the Find my Device App to track the location of a stolen device.

ACCEPT ANY TWO ✓✓

Note to Marker: Accept ANY THREE correct and meaningful answers

regarding GPS applications. (2)

[26]

Page 9 of 14
SECTION D: E COMMUNICATION

Question 6

6.1 Name TWO characteristics of a smartphone.

Includes an Operating system.

Ability to run and install Apps.
Touch Screen
Multiple sensors: GPS, accelerometer, etc.
ANY TWO ✓✓ (2)

6.2 Briefly describe what a phablet is by referring to how the name came
about and what a phablet is.

Smartphone with a screen size bigger than 5” ✓ and the word is a

combination of the words phone and tablet. ✓ (2)

6.3 Mention TWO types of mobile operating systems and give an example
of what type of mobile device will use these operating systems.

Android – Samsung smartphones / tablets

iOS – iPhone, iPad

Windows Mobile – Windows Phone / Nokia / Surface Pro tablet

Harmony OS – Huawei

ANY TWO OS ✓✓
ANY TWO Examples of devices ✓✓ (4)

6.4 Your parents are concerned about the battery life of your smartphone
and that it cannot be used on the move when the battery goes flat.
Discuss TWO ways on how to improve the battery life of your
smartphone.

Setting the brightness lower

Set it to switch display off after certain time inactive.
Close unused applications
Switch GPS off when not using
Switch off Bluetooth and Wi-Fi when not in use
Listen to music / other media using headphones and not built-in
speakers.
ACCEPT ANY TWO ✓✓ (2)

Page 10 of 14
6.5 After your methods on how to conserve battery life, your parents are
still not convinced. What hardware device could be used to rectify the
problem of low battery while on the move?

Power bank✓ (1)

6.6 Mention TWO reasons why you would use an App instead of a web
browser on a mobile device?

Transfer less data leading to faster speeds.

Gives users a better interface.
Gives users more control over what they can do.
Allows users to receive automatic updates and notifications. (2)
ACCEPT ANT THREE ✓✓✓

6.7 E-communication is conducted in various ways. Give one word or term

for the following aspects of the e-communications:

6.7.1 SMS✓ (1)

6.7.2 Blogs✓ (1)

6.7.3 VOIP✓ (1)

6.7.4 Instant messaging/Tweet ✓ (1)

6.8 Define the following terms:

6.8.1 The amount of data that can be transferred ✓ from point A to point B
in any given amount of time. ✓ (2)

6.8.2 How far a radio signal can travel✓. Obstacles greatly reduce
the range of a signal. ✓ (2)

[19]

Page 11 of 14
SECTION E: ICT AND SOCIETY

Question 7

7.1 Mention TWO items that should be included in an AUP.

• A code of conduct
• Details on how portable storage may be used
• Details of restrictions on installing any hardware or software
• Procedures to follow when users are victims of cyber-bullying
and/or cyberstalking.
• How to avoid plagiarism and breaking the law?
• Clear consequences of violating conditions spelt out in AUP.

ACCEPT ANY TWO ✓✓ (2)

7.2 ICT has made a big difference in worldwide communication,

government efficiency improvements as well as environmental
improvements.

Discuss TWO improvements in e-Government.

• Better communication
• More efficient administration
• Census and statistics
• Elections
• Weather services and prediction

ACCEPT ANY TWO✓✓ (2)

7.3 List TWO other factors that can limit the use of ICT in a country.

• Poor written and designed software systems.

• Information overload and the need to verify information.
• Profitability.
• Availability of skilled people.
• Poor supporting infrastructure.

ACCEPT ANY TWO✓✓ (2)

7.4 What do the following abbreviations stand for:

7.4.1 Acceptable Usage Policy ✓ (1)

7.4.2 Information and communication technologies ✓ (1)

[8]

Page 12 of 14
SECTION F: SOLUTION DEVELOPMENT

Question 8

8.1 You are given the following extract of code from a Delphi application
that has some errors in it. Answer the following questions about this
piece of programming:

Assignfile(tNames, ‘Gamers.txt’); //AssignFile and

‘Gamers.txt’(‘’)
Try
Reset(‘Gamers.txt’); //reset(tnames)
Except
ShowMessage('File Gamers.txt does not exist');
Exit;
End;

iCountJ := 0;
iCountS := 0;
iAgeJ := 0 ;
iAgeS := 0;
while NOT(EOF(tNames)) do //NOT( )
begin
Readln(tNames, sLine);
iPosComma := pos(',', sLine);
sName := copy(sLine,1,iPosComma-1); //-1
delete(sLine, 1, iPosComma);
iAge := StrToInt(sLine);
if (iAge >= 16) then
begin
redSenior.Lines.Add(sName + ' (' +
IntToStr(iAge)+ ')');//.add
inc(iCountS);
iAgeS := iAgeS + iAge ;
end // no semicolon
else
begin
redJunior.Lines.Add(sName + ' (' +
IntToStr(iAge) + ')');
inc(iCountJ);
iAgeJ := iAgeJ + iAge ;
end;
end;
CloseFile(tNames);
8.1.1 There are THREE errors in the code above. Correct all six
errors by rewriting only the lines of code that contain errors.

ACCEPT ANY THREE errors ✓✓✓ (3)

Page 13 of 14
8.2
8.2.1 Write another (different) statement in full for carrying out the
same as the above code.

Case ✓ iMark ✓of

80..100 : cSymbol := ‘A’; ✓
70..79 : cSymbol := ‘B’; ✓
60..69 : cSymbol := ‘C’; ✓ (5)

8.2.2 As what data type will the variable, cSymbol be 'recognized and
why would you select this data type for cSymbol.

Char✓ -
Only a single character is used ✓
OR
Ordinal data type used in case. (2)
8.3
8.3.1 Write a for-loop that will execute the following instruction 5
times to create the 5 stars (*****) as one string:
Star := Star + '*';
For K := 1 ✓ to 5 do ✓
Begin
Star := Star + ‘*’; ✓
End; (3)

8.3.2 Change the instruction that displays the minimum tariff:

MemOutput.Lines.Add(FloatToStr(Rate))
to display the tariff as a currency, i.e. as R1500.00
MemOutput.Lines.Add(FloatToStrF✓ (Rate✓,
ffCurrency✓, 12, 2) ✓);
(4)
8.4
8.4.1 There are no components used to type in the marks. What
statement can be used to get the marks into your application as
no components may be added.
InputBox ✓ (‘’, ‘’ , ‘’);
(1)

8.4.2 arrMarks: array✓ [1..30] ✓ of integer; ✓ (3)

[21]

GRAND TOTAL: [120]

Page 14 of 14