17/06/2025, 06:06 us-mobile.frontapp.com/print/conversations/21898921811?

tz=Asia/Karachi

Printed by: Eman Jawwad

Tags: BOT-Existing, Pixel 9 promo deals, BOTSF-Pixelfor399, Chat Timer, Inbox, LahoreTeam,
Message Counter 2, Message_Counter_15, Message Counter 20, Count 10, Sentiment 1, Wave1 -
Low Risk, Low Risk of Negative CSAT, Activation Alert, Message counter 30, Starred, Existing
Customer, Question, General, Not an Activation Chat, Customer reopened chat, Count 20, Sentiment
2, Message Counter 40, QA - Positive Feedback, CSAT Responded, Wave2 - Low Risk, review sent
(chats), Conversation is archived, Chat - Assigned
Date: Tuesday, June 17th 2025, 03:23:33 AM +05:00 PKT
From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>

Before we start, which option best describes you?

Existing Customer
What can I help with?
Pixel 9 Deal: Free 9a or $400 Off
Buckle up - we're offering four exciting Pixel deals to all users:

Deal 1: Buy a Pixel 9 for $399 (a $400 discount off the retail price)
Deal 2: Buy a Pixel 9 Pro XL for $699 (a $400 discount)
Deal 3: Buy a Pixel 9 for $799 and get a Pixel 9a for free (a $499 discount)
Deal 4: Buy a Pixel 9 Pro XL for $1099 and get a Pixel 9a for free (a $499 discount)
All users can get in on this deal, no strings attached.
This deal is only valid for upto 2 orders per account, and supplies are limited.
Which deal would you like to get?
Pixel 9 for $399
- If you'd like to buy the Pixel 9 with an annual plan, head on over to our shop page to place
the order

- If you'd just like to buy the phone without a plan, head over to the US Mobile dashboard to
place the order (or click this shortcut if you're already logged in).
Did this help you? 😊
No, connect me to an agent
No worries! Can you share more details about your concern before I connect you with one of
our reps?
Do I have to buy the plan first?
Thanks! Connecting you to one of our awesome support reps 🧑‍💻

Date: Tuesday, June 17th 2025, 03:24:33 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
Let me check

Date: Tuesday, June 17th 2025, 03:29:32 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>

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You can buy the phone first :)

Date: Tuesday, June 17th 2025, 03:30:03 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
Thank you

Date: Tuesday, June 17th 2025, 03:30:29 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
You're welcome!

Date: Tuesday, June 17th 2025, 03:30:32 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
Is there anything else I can help you with?

Date: Tuesday, June 17th 2025, 03:30:55 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
Yes. I'd like to know what International Coverage 3213437522 has.

Date: Tuesday, June 17th 2025, 03:31:40 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
Do you mind elaborating the question?

Date: Tuesday, June 17th 2025, 03:32:28 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
It is the Unlimited Premium Plan. Needing Coverage in Europe next month. How much coverage
does it already have?

Date: Tuesday, June 17th 2025, 03:35:05 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
To which countries you will be travelling to?

Date: Tuesday, June 17th 2025, 03:35:11 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
Germany

Date: Tuesday, June 17th 2025, 03:36:51 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>

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It will have 10 GBs Data, 200 Minutes and 250 Texts

Date: Tuesday, June 17th 2025, 03:37:24 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
Thank you. If I order the phone now, how soon will it arrive?

Date: Tuesday, June 17th 2025, 03:38:10 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
Let me check with team

Date: Tuesday, June 17th 2025, 03:40:13 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
It will be processed tomorrow :)

Date: Tuesday, June 17th 2025, 03:41:01 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
And you will receive it in 2-3 business days

Date: Tuesday, June 17th 2025, 03:41:13 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
ok. Thank you.

Date: Tuesday, June 17th 2025, 03:42:05 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
You're welcome!

Date: Tuesday, June 17th 2025, 03:42:13 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
Is there anything else I can help you with? I would love to help

Date: Tuesday, June 17th 2025, 03:42:22 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
No. Thank you. Have a wonderful day.

Date: Tuesday, June 17th 2025, 03:43:27 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
Actually, are you still there?
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Date: Tuesday, June 17th 2025, 03:43:42 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
Yeah!

Date: Tuesday, June 17th 2025, 03:44:17 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
When I buy the annual plan, I can just do that for a current line to satisfy the discount. Is that correct?
It doesn't have to be a new line.

Date: Tuesday, June 17th 2025, 03:45:54 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
It is for new line activation and Port-Ins :)

Date: Tuesday, June 17th 2025, 03:46:10 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
So I can't get the deal on an existing line?

Date: Tuesday, June 17th 2025, 03:47:47 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
You can get the Pixel, but you do not necessarily need to buy the plan if you are an existing customer
:)

Date: Tuesday, June 17th 2025, 03:48:12 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
Oh, but the current plan is monthly. Doesn't it have to be on an annual plan?

Date: Tuesday, June 17th 2025, 03:51:38 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
Checking with team :)

Date: Tuesday, June 17th 2025, 03:54:45 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
You can have Pixel with monthly plan too

Date: Tuesday, June 17th 2025, 03:55:04 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>

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Ok, great. Thank you.

Date: Tuesday, June 17th 2025, 03:56:47 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
You're welcome!

Date: Tuesday, June 17th 2025, 03:56:49 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
Is there anything else I can help you with?

Date: Tuesday, June 17th 2025, 03:57:01 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
Can the chat log be emailed to me?

Date: Tuesday, June 17th 2025, 03:57:26 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
Yes, it can be :)

Date: Tuesday, June 17th 2025, 03:57:34 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
You will receive it in a few hours :)

Date: Tuesday, June 17th 2025, 03:57:46 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
Thank you. Have a great day!

Date: Tuesday, June 17th 2025, 03:58:53 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
You're welcome!

Date: Tuesday, June 17th 2025, 03:58:57 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
Is there anything else I can help you with?

Date: Tuesday, June 17th 2025, 04:01:25 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>
Feel free to get back to us in case you have any further questions.
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We are available 24/7.

Have a great day!

Date: Tuesday, June 17th 2025, 04:01:44 AM +05:00 PKT

From: John Razmus <ac32827e9905c86279c2>
To: C Banks <[email protected]>
It's been great talking to you! If you feel I did a good job, consider leaving a quick review below — it
means a lot and helps me improve!

Date: Tuesday, June 17th 2025, 04:01:45 AM +05:00 PKT

From: C Banks <[email protected]>
To: ac32827e9905c86279c2 <ac32827e9905c86279c2>
Nothing further right now

Date: Tuesday, June 17th 2025, 04:02:11 AM +05:00 PKT

From: Eman Jawwadvia Front chat <ac32827e9905c86279c2>
To: C Banks <[email protected]>

😄
Date: Tuesday, June 17th 2025, 04:02:17 AM +05:00 PKT
From: John Razmus <ac32827e9905c86279c2>
To: C Banks <[email protected]>
It's been great talking to you! If you feel I did a good job, consider leaving a quick review below — it
means a lot and helps me improve!

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