The Role of Digital Leadership and Employee Empowerment On Employees Performance in The Manufacturing Industry in The Era of Society and Industry Revolution 5.0
The Role of Digital Leadership and Employee Empowerment On Employees Performance in The Manufacturing Industry in The Era of Society and Industry Revolution 5.0
Corresponding Author:
Bestadrian Prawiro Theng
Institut Bisnis IT&B, Medan, Indonesia
Email: [email protected]
© 2024 Some rights reserved
prepare digital talent human resources, organization will have a professional attitude
foster a culture of innovation and and uphold the values agreed upon within
collaboration with the digital community and the organization. The existence of good
adequate budget support for governance and organizational commitment from individuals
provision of technology assets [6], [7]. will have a positive impact on good results for
the organization and reduce the intensity of
Employee empowerment means giving members leaving the organization. Employee
employees greater responsibility for making commitment to the organization is very
decisions. In this way, employee initiative can necessary to create a professional work
be much better than that carried out by climate. Commitment can be interpreted as
managers [8]. Empowerment is a sustainable an employee's attitude to remain in the
personal relationship to build trust between organization and be involved in efforts to
employees and management. From the achieve the mission, values and goals of the
description above, it can be concluded that organization [11]. Organizational
empowerment is a process of activities commitment is a reflection of employee
carried out in an effort to encourage and give loyalty and an ongoing process in which
confidence to employees to increase their organizational members express their
potential. Here the role of a leader is really attention to the organization and confidence
needed so that empowerment can run in accepting the organization's values and
effectively. Empowerment is an effort to goals. Organizational commitment is a
encourage or help employees have situation where an employee sides with a
confidence in completing tasks with full particular organization and the goals and
responsibility and make employees desire to maintain membership in that
independent and capable so that employees organization [12]. Employee performance is
feel they have confidence in carrying out an ability that is achieved and desired from
their duties so they can work effectively. employee behavior in carrying out and
Employee empowerment influences work completing work tasks that are their
effectiveness [9]. individual or group responsibility. Employees
who have high performance are a dream for
Organizational commitment is an individual's every organization, because the higher the
desire to remain as a member of the employee's performance, the higher the
organization, accept the goals and values organization's chances of achieving its goals
adopted by the organization and this is quickly [13].
realized through full devotion and loyalty in
accordance with the expected goals and Previous research concluded that digital
values of the organization. Commitment is leadership has a positive and significant
very necessary in ensuring the sustainability relationship on employees' performance, this
and progress of the institution [10]. This is result is in line with which found that digital
because the commitment to increasing the leadership has a positive and significant
competitiveness of an organization really relationship on employees' performance
requires the commitment of its members, in [14]. Leadership in the current digital era is
addition to intellectual and professionalism. strategic leadership that must be able to
Individual commitment to the organization is mobilize organizational resources digitally. A
considered important because employees digital leader is a leader who has digital
who have a high commitment to the awareness in carrying out his leadership
behavior through a process of collaboration, better understand the company's vision and
innovation and communication with all lines mission and be able to adapt to company goals.
of the organization [15]. The presence of Employee empowerment can improve company
performance because employees are able to
digital leaders can encourage accelerated
decide for themselves what to do. Of course, this
transformation within the organization.
comes with responsibility so that employees
Previous research concluded that employee
don't run away when the work they do isn't up to
empowerment has a positive and significant
standard [24]. Previous research concluded that
relationship on employees' performance, this
organizational commitment has a positive and
result is in line with Hosseini et. al, (2023) [16]
significant relationship on employees'
which found that employee empowerment has a
performance [25]. Several studies have been
positive and significant relationship on
conducted and it was found that there is a
employees' performance. There is a leader who
positive relationship between organizational
always encourages employees to take part in the
commitment and employee performance.
program [17]. Providing attention and
Research conducted by Alagaraja (2015) [26],
opportunities to employees in empowerment
regarding organizational commitment to
activities can lead to employee satisfaction at
employee performance, the results of this
work. This will have a good impact, namely
research state that organizational commitment is
increasing employee performance in the
able to significantly influence the quality of
company. Empowerment has a positive effect on
relationships and employee performance [27].
employee performance [18]. Previous research
concluded that digital leadership has a positive
and significant relationship on organizational RESEARCH METHOD
commitment. Digital leadership provides a
number of benefits [19]. It facilitates better Data collection in this research used a
decision making by leveraging data-driven quantitative survey method by distributing
insights. Leaders can make choices based on real- questionnaires online through distributing
time analysis, enabling rapid response to market questionnaires on social media. The
shifts. Digital leadership is always looking for new questionnaire was designed using a Likert
innovations and is not afraid to try new things. scale of 1 to 7. The Likert scale used in this
They encourage a culture that promotes study was (1) strongly disagree, (2) disagree,
experimentation and creative ideas that support (3) quite disagree, (4) neutral, (5) quite agree,
growth [20]. Digital leadership not only adopts (6) ) agree, (7) Strongly agree. Research
technology, but also drives transformation within
respondents are 456 employees who work in
the organization. They lead the change towards
more innovative and efficient business models. the manufacturing industry The sample for
These traits reflect not only technical expertise, this research was selected using a purposive
but also the ability to adapt, innovate, sampling method among industrial
communicate and lead change in an ever- employees who implement Digital
evolving digital era [21]. Previous research Leadership in the company, namely working
concluded that employee empowerment has a employees. The criteria for respondents are
positive and significant relationship on permanent employees, at least a bachelor's
organizational commitment. This result is in line degree, and have worked for at least 5 years.
with Cahyadi et al.,(2013) [22] which found that The data collection technique was carried out
employee empowerment has a positive and by distributing an initial questionnaire to 30
significant relationship on organizational respondents. This study is quantitative
commitment. Empowerment has a positive effect
research using the Structural Equation Model
on employee performance. Empowerment will
make employees have strong competence and
(SEM) partial Least Square method, with data
attachment to the company [23]. Employees will processing and analysis using SPSS 26 and
SmartPLS 3.0 software. The reliability test has a positive and significant relationship on
uses Cronbach's Alpha measurement. A organizational commitment
Cronbach's Alpha value that is close to 1 H5: organizational commitment has a
indicates that the reliability of the test is positive and significant relationship on
getting better employees' performance
The hypothesis of this research is In this research, all variables to be studied can
H1: digital leadership has a positive and be described in their dynamics through the
significant relationship on employees' following figure 1.
performance
H2: employee empowerment has a positive
and significant relationship on employees'
performance
H3: digital leadership has a positive and
significant relationship on organizational
commitmentH4: employee empowerment
The outer model test in figure 2 is used to determine whether the data obtained is
determine the validity of each indicator and appropriate and meets the requirements for
test the reliability of the construct. The further testing, namely hypothesis testing.
criteria used to assess the outer model are
convergent validity, discriminant validity and
reliability. Validity and reliability tests aim to
In the validity testing stage in table 1, the Extracted (AVE) calculations in this research
loading factor value required in SmartPLS 3.0 can be said to meet the overall requirements.
is ≥ 0.70 and all indicators have a loading
factor value ≥ 0.70, so that all indicators are
declared valid. The results of the Composite
Reliability (CR) and Average Variance
Variables DL EE OC EP
DL 0,965
EE 0,832 0,981
OC 0,876 0,845 0,832
EP 0,732 0,809 0,712 0,912
The calculation results for the CR and AVE in root of each latent variable is higher than the
table 2 values for the digital leadership correlation with other latent variables
variable are greater than 0.80. Based on these (Fornell-Larcker Criterion) and the indicators
results, it can be said that all constructs have also have a higher correlation with each
been proven to be reliable and can be used latent variable compared with other latent
for testing at the next stage. The Discriminant variables in table 3.
Validity test is declared valid because the AVE
Variables DL EE OC EP
DL 3,432
EE 3,412
OC 4,241
EP 3,654
Table 4. R Square
Based on the results of the R Square analysis remaining 27.5% was contributed by other
in table 4, it was found that the coefficient of variables. Based on the results R Square
determination for employee performance analysis shows that the coefficient of
was 0.725 or 72.5%, meaning that the determination for organizational
variables digital leadership, employee commitment is 0.689 or 68.9%, meaning that
empowerment and organizational the digital leadership and employee
commitment contributed to the employee empowerment variables contribute to the
performance variable by 72.5% and the organizational commitment variable by
Based on the hypothesis testing figure 3, it is the data supports the research hypothesis
known that of the 5 hypotheses formulated, that was developed.
all of them have a T-value above 1.96 so that
Based on the hypothesis testing table 5 1.96 so that the data supports the research
above, it is known that of the 5 hypotheses hypothesis that was developed. This research
formulated, all of them have a T-value above explores and empirically tests the influence of
responsibility and the framework for the qualifications for job vacancies [1].
implementing organizational activities to However, this understanding is very
improve performance as expected. important in order to create conducive
Empowering employees is something working conditions so that the company can
important, because in facing the era of run efficiently and effectively. Organizational
competition and service, every organization commitment is one of the concepts of work
needs employees who are responsive and attitude because attitude towards work is
independent so that the organization has a related to the presence or absence of a
competitive advantage through its human person's attachment and involvement to the
resources. Empowerment by companies is organization. In this view, individuals who
used as a means to strengthen the have high commitment will prioritize the
capabilities and commitment of employees interests of their organization rather than
[18]. their personal or group interests [9].
[13]. This information becomes the basis for improving performance, can also cause
decisions regarding which processes, systems employees to have the desire to end their
and skills need to be improved in employees. duties or leave the organization. Individuals
From several opinions above, it can be who feel satisfied with their jobs tend to stay
concluded that empowerment is related to in the organization, while individuals who feel
effectiveness. Empowerment is an effort to less satisfied with their jobs will choose to
encourage or help employees have leave the organization. Employee
confidence in completing tasks with full empowerment is giving authority to
responsibility and make employees employees to plan, control and make
independent and capable so that employees decisions about the work they are responsible
feel they have confidence in carrying out their for, without having to obtain explicit
duties so they can work effectively. The authority from managers above them.
higher the employee empowerment, the
more their work effectiveness is also high.
Empowerment apart from having an effect on
The mediating role of organizational achieve the mission, values and goals of the
commitment on the relationship between organization. Individual commitment to the
digital leadership and employee organization is considered important because
performance employees who have a high commitment to
Based on the results of structural equation the organization will have a professional
modeling partial least squares (SEM-PLS) attitude and uphold the values agreed upon
analysis, the p value was 0.000 < 0.050 and within the organization. Success in increasing
the T value was > 1.96, so it was concluded employee commitment can grow if the
that the relationship was significant, relationship between employees and the
organizational commitment is able to organization is a building that supports each
mediate the positive influence of digital other in a high community. The higher the
leadership on employee performance. Rapid organizational commitment of employees,
technological developments require leaders the greater the employee's individual
and employees to adapt to changing times. In performance will increase. This commitment
order to achieve organizational goals, digital encourages someone to stay in the
leaders must be formed with a mindset and organization because of an analysis of the
ability to solve problems and be able to profits or losses they get. Economic value that
maintain relationships between members is felt to be profitable will encourage
and between teams. Employee commitment employees to remain in the organization
to the organization is very necessary to create rather than leave it. In general, the longer a
a professional work climate [25]. person works in an organization, the greater
Commitment can be interpreted as an the fear of losing what has been invested so
employee's attitude to remain in the far. This commitment makes someone think
organization and be involved in efforts to again if they want to leave the organization.
Leaving the organization will make life's personal freedom at work and finally
burden even heavier due to cost employees will feel satisfied if they have
considerations. The organization becomes a contributed to achieving organizational goals
place that is longed for and develops quickly [9]. Employee empowerment in an
because the people in it are happy and organization includes motivational efforts to
responsible [1]. encourage employees to develop themselves.
Employees are expected to provide
The mediating role of Organizational dedication to the development of the
commitment on the relationship between organization [21]. Employee empowerment is
Empowerment and employee performance important to do because the impact of
Based on the results of structural equation employee empowerment can make
modeling partial least squares (SEM-PLS) employees feel satisfied because employees
analysis, the p value was 0.000 < 0.050 and contribute a lot to achieving organizational
the T value was > 1.96, so it was concluded goals which leads to employee loyalty to the
that the relationship was significant. company. Employee empowerment is
Organizational commitment has also been important in an organization in increasing
proven to be able to mediate the relationship employee loyalty [18]. Employee
between employee empowerment and empowerment is an incentive for employees
employee performance [5]. Employee to carry out work more optimally and
empowerment is considered important confidently. Employee job satisfaction needs
because it can help companies complete to be improved properly so that employee
work. For this reason, it is important for loyalty can arise optimally.
companies to provide training and learning to
improve the skills of each individual in the Practical and managerial implications
company. By providing opportunities to Technological development is an absolute
improve these skills, organizational thing that cannot be avoided. Therefore,
commitment will emerge in employees. In companies must be prepared for this and
this way, employee performance will also think about various strategic steps to be able
increase. Enablement can help organizations to adapt and deal with it. In order to maintain
map out key candidates who will play business existence amidst increasingly fierce
important roles in the future. This activity competition with competitors, companies
supplies potential leaders for strategic must be astute in implementing the right
positions that will be vacated by senior technology for company development.
employees or company executives in the Choosing the right technology will increase
future. These efforts will help organizations the company's efficiency, effectiveness and
overcome the shortage of competent productivity so that the company will
candidates. High or low job satisfaction felt by continue to survive in the industry [13]. Apart
employees is largely determined by from considering the application of
empowering a person in a job. Every technology, companies are also required to
individual at work will feel satisfaction if the pay attention to the quality of human
brand is empowered by the organization [12]. resources within the company.
Employees will feel satisfied if they have an
understanding of their work, employees will The application of new technology should
feel satisfied if they have competencies that also be balanced with increasing HR
are appropriate to their work. Furthermore, competency within the company, so that
employees will feel satisfied if they have each employee is able to adapt and follow
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BIOGRAPHIES OF AUTHORS
Author 1
Bestadrian Prawiro Theng holds a Doctorate degree in Management
concentrating in Contemporary Human Resource Management in June, 2020 from
Universitas Pasundan, Bandung. He received his MBA from the University of Ballarat
in May, 2012. Dr. Best lectures modules related to Leadership, Entrepreneurship,
Management, and Marketing studies to graduates and undergraduate students in
Institut Bisnis IT&B, Medan, North Sumatera. As a professional in palm oil industry to
date, Dr. Best has been the President Director of RGE’s multinational enterprises. He
is also a BNSP (Badan Nasional Sertifikasi Profesi / National Professional Certification
Agency) and IACT-USA certified Hypnotherapist, certified Neuro Leader, Trainer and
Instructor. Dr. Best is accessible at [email protected].
Author 2
Calen holds a Doctorate degree in Management concentrating in
Contemporary Human Resource Management from Universitas Pasundan, Bandung.
He accomplished his both Magister Manajemen and undergraduate degrees in
Accounting at Universitas HKBP Nommensen, Medan.Dr. Calen has been a lecturer
and Head of PSDKU Universitas Murni Teguh Pematangsiantar, and Vice Rector II in
Universitas Murni Teguh, Medan, North Sumatera, Indonesia.
Dr. Calen is accessible at [email protected] .
Author 3
Nagian Toni graduated with a Doctorate degree in Management
concentrating in Finance from Universitas Pasundan, Bandung. He holds a Magister
Manajemen degree from Universitas Riau, Pekanbaru. He is an alumnus of Faculty of
Mathematics and Natural Sciences (FMIPA), Universitas Sumatera Utara. A state-
certified lecturer, Dr. Nagian Toni gives lectures to Post-Graduate and Graduate
students in the Faculty of Economics, Universitas Prima Indonesia, Medan, North
Sumatera. As a professional, Dr. Nagian Toni is the Director in PT Mahkota Group,
Tbk.
Dr. Nagian Toni is accessible at [email protected] .