“a Study on Effectiveness of Production and Quality Management Process i
“a Study on Effectiveness of Production and Quality Management Process i
INDUSTRY PROFILE
1
INDUSTRY PROFILE
Steel is essential to our society. As a permanent material which
can be recycled over and over again without losing its properties, steel is also
fundamental to a successful circular economy. From transport systems,
infrastructure and housing, to manufacturing, agriculture or energy, the industry
is continuing to expand its offer of advanced high-strength steels which reduce
the weight of applications and encourage circular economy practices. For
society, the benefits include durable products, local jobs, reduced emissions and
the conservation of raw materials for future generations.
The project entitled “A STUDY ON EFFECTIVENESS OF
PRODUCTION AND QUALITY MANAGEMENT PROCESS IN STEEL
MAX ROLLINT MILLS LTD.” is a brief summary of the production function
in STEEL MAX LTD., KANJIKODE. The purpose of the study is to analyze
the production functions. The project deals with various aspects of production
such as product, production system, organizations physical facilities, capacity
planning and maintenance management and so on.
World crude steel production for the 64 countries reporting to the World Steel
Association (worldsteel) was 161.9 million tonnes (Mt) in October 2020, a 7.0%
increase compared to October 2019. Due to the ongoing difficulties presented
by the COVID-19 pandemic, many of this month’s figures are estimates that
may be revised with next month’s production update.
In North America, the United States produced 6.1 Mt of crude steel in October
2020, a decrease of 15.3% compared to October 2019.
In other Europe, Turkey’s crude steel production for October 2020 was 3.2 Mt,
up by 19.4% on October 2019.
Steelmaking technologies
3
Steel is a class of malleable alloys made up of iron and carbon (less than 2%),
plus some other additives in small amounts (with proportions ranging widely
from less than 1% for low alloy steels to more than 10% in the case of stainless
steel or special steels for tools). Tempo differing in composition and physical
and chemical properties (Fenton 2005). Steel is one of the most important
materials in the world, with applications in virtually all construction,
manufacturing, and engineering-related fields. Steel is produced by melting iron
and reducing its content of carbon down to the desired level.
2) iron production,
3) steel production,
The main raw materials are iron ore, coal, limestone, scrap and energy.
Approximately95% of the energy input consists of solid fuels (mainly
coal), ~3% of gaseous fuels,and ~2% of liquid fuels; electricity input is much
smaller. The secondary method produces steel by recycling used steel products
and ferrous scrap in electric arc furnaces.
Secondary steelmaking usually involves stages 3 and 4. The main inputs are
scrap and electricity.
Steel Production
In the third phase the steel is produced by oxidizing the hot metal (or direct-
reduced iron(DRI)). There are three possible furnaces to produce the steel:—
open hearth furnace (OHF),—basic oxygen furnace (BOF),—electric arc
furnace (EAF).The BOF is a vessel where oxygen is injected into the hot metal
to remove carbon andother impurities. The BOF can take a mixture of hot
metal, scrap and DRI. The OHF is similarto the BOF, but much slower and with
a higher energy input, and therefore is not competitivewith the BOF and has
become obsolete. In these two furnaces, the energy that drives thesteelmaking
process comes from the heat of the hot metal charge and from the combustion
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ofthe contained carbon. The EAF can take a full charge of scrap or DRI
(mixtures are alsopossible), and requires electricity to melt the cold charge.
During the fourth step, once the crude steel is produced by any of the processes
described above, it is transferred to an ingot casting shop(where ingots are
produced in batches by pouring steel into moulds) or to a continuous casting
shop (where liquid steel is poured continuously and then cut into the desired
shapes). The semi finished products obtained from the casting processes are
ingots (blocks), slabs (a length of metal with rectangular cross-section),
billets (a length of metal with round or square cross-section), or
blooms(similar to billets, with greater cross sectional area). These semi finished
products are later rolled into different shapes. Slabs are converted into thinner
steel plates (flat products) in plate mills or hot strip mills. Other finished shapes
(long products) are rolled from blooms and billets into beams, reinforcing
bars, and wire rods through different types of mills.
The steel industry is highly energy-intensive and very dependent on the use of
fossil fuels.At the global level, energy flows within the iron and steel industry
are rather complex, sinceenergy is simultaneously converted (e.g. from coking
coal into coke) and consumed by thesteel production processes. In Table 1, the
first two columns show the transformation com-ponents of the steel industry’s
energy balance in 2006. Globally, blast furnaces consumed13.58 Mtoe of coal
and peat, and 3.23 Mtoe of petroleum products, and generated 10.69 Mtoeof gas
products which were usually re-used somewhere else within the steel industry.
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Indian Steel Industry ( Micro Scenario )
India is the eighth steel producing company in the world. The steel
industry is the major industries in India. The Indian government plays a very
important role on the development of the steel industry. Steel industry began in
the late 1850`s but since the steel has been basic to the world`s industrial
economy. This article is intended only to address the business, economic and
social dimension of the industry, since the bulk of steel began as a result of
Henry`s Bessemer`s development of the Bessemer`s converter in 1857.
The Indian steel industry began expanding into Europe in the 21th
century. In January 2007 India’s tata steel made a successful 11.3 billion offer
to buy European steel makes chorus group steel makes chorus group PLC. The
steel industry in India has a huge scope in the future with massive scale of
infrastructural development happening all across the country. The Indian steel
industry caters to many other industrial sections such as construction industry,
mining industry, transportation industry, automobile industry, etc.
Global demand for steel continuous to grow and through there are
large amounts of steel existing, much of its actively in use.
The steel industry in nearly a century old with tata iron and steel
company being the first integrated steel plant setup in 1907. Post- independence
the steel industry made in a steady progress. Over the last few years the
performance of the Indian steel industry have been adversely affected due to
over capacity, economic slowdown, cheap products imposed by USA on Indian
reports.
There are approximately 2100 re-rolling mill in the country was
installed in the year 1982 at Kanpur mainly for salvaging scrap material. Since
then till 1980`s most of rolling capacity, which came in the sector, was mainly
based on arising of scrap and defective of main steel producers throughout
India.
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The policy planning for steel in India commenced during the second and
third five year plans. The first three public sector plant that is Bhilai, Rourkela
& Durgapur were set up in collaboration with three different countries.
Subsequently, Bokarao was commissioned in early seventies. It was rightly
called the Swadeshi steel plant as a substantial percentage of indigenous
machinery and equipment were used in Bokarao. With TISCO & IISCO already
having their own set of specification, there was a huge proliferation of types,
sizes and even designs leading to high inventories, problems in maintenance and
difficulties in procurement. With a view to overcoming the above difficulties,
the ministry of steel appointed a panel of experts on standardization of Steel
Plant equipment which recommended creation of a permanent body of experts
to carry out the standardization work. IPSS Secretariat was created in 1975 to
fulfill these objectives. Members of IPSS were SAIL, TISCO, HEC, BHEL,
MECON and DASTURCO. It started functioning under the Indian Standards
Institution (now Bureau of Indian Standards) premises. In 1990, the whole
activity was taken over by SAIL and placed under centre for Engineering &
Technology (CET). Subsequently, Vishakapatnam Steel Plant (RINL) and
joined this forum. In addition to the above mentioned member organizations.
The Ministry of Steel and Mines drafted a policy statement to evolve a
new model for managing industry. The policy statement was presented to the
parliament on December 2, 1972. On this basis the concept of creating a holding
company to manage inputs and outputs under one umbrella was mooted. This
lead to the formation of Steel Authority of Indian Ltd. The company,
incorporated on January 24, 1973 with an authorized capital of Rs. 2000crore,
was made responsible for managing five integrated steel plants at Bhilai,
Bokaro, Durgapur, Rourkela and Burnpur, the Alloy Steel Plant and the Salem
Steel Plant. In 1978 SAIL was reconstructed as an operating company. Since its
inception, SAIL has been instrumental in laying a sound infrastructure for the
industrial development of the country. Besides, it has immensely contributed to
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the development of technical and managerial expertise. It has triggered the
secondary and tertiary waves of economic growth by continuously providing the
inputs.
During the late 1950s The Government of India encouraged the growth of mini
steel plants in private sector to overcome shortage in constructional steel. On
the basis of new liberalized economics policies of the government, there is
dynamic increase in investments in mini steel plant sector. New industrial
policy 1991 was modified from time to time for faster industrialization. New
liberalized import/export policy, Abolition of industrial licensing for are
growing quickly due to Small investment in project cost, low installation period,
ease of incremental growth, low operating expenses, availability of raw
materials and marketability etc. steels, Deregulation of distribution and pricing
of Iron and Steel etc. are examples of Mini steel plants.
The recent development in steel making by means of coreless induction
Furnace has created a revolution in India. The technological advancement of
induction melting apart from improving the equipment efficiency and reliability
has widened the horizons of process application. These influences include in
plant and external environment relation, energy conservation and a more rigid
control of metal specification. Above all, it consumes less electrical power than
Arc Furnace. Also it absorbs the cheapest steel turnings and borings and light
bundle scrap. It requires minimum working space less capital investment high
operational efficiency, low production cost and low installation cost. The
induction melting plants are ideal for developing countries where steel scrap
generated in the country can be converted into Mild Steel Ingot in India one can
find hundreds of such Micro Steel Plants participating in contributing to the
country’s economical growth and creating jobs for the local.
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Steel industry reforms in India particularly in 1991-1992 have led to strong and
sustainable growth in India's steel industry. Since its independence it has
experienced steady growth in the steel industry, further illustrating, this plan is
the fact that a number of steel plants where established in India with
technological assistance and investment by foreign countries.
In 1991, a substantial number of economic reforms were introduced by the
Indian government. These reforms boosted the development process of number
of industries the steel industries particular in India which has subsequently
developed rapidly.
The 1991 reforms allowed no license to be required for capacity creation,
except for some location. Also once India's steel industry was moved from the
listing of the industries that were reserved exclusively for the public sector,
huge foreign investment were made in this industry.
Continually posts phenomenal growth record in steel production. In
1992, India produced 1433 million tones of finished carbon steel and 1.59
million tones ofpig iron. Furthermore, the steel production capacity of the
country has increased rapidly. India is the fifth largest steel producer and has a
capacity to produce 95 million tonnes of steel annually and producers have
pledged to take it to 124 milliontonnes by 2012. in order to provide some
support to the falling price, steel ministry is planning to impose 5% import duty
and withdraw 15% export tax in order to increase the outflow. Since 1991-2008
India has produced nearly 46.567 million tones of finished steel and 4.393
million tones of pig iron.
Both primary and secondary producers contributed their share to this
phenomenal development, while these increase have pushed up the demand for
finished steel at a very stable price.
In 1992, the total consumption of the finished steel was 14.84 million tones. In
2008, the total amount of domestic steel consumption was 43.92 million tones,
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with the increased demand in the national market, a huge part of international
market also served by the industry.
Today, India is fifth position among all the crud steel producing countries. The
following are the premier steel plants operating in India.
1.Salem Steel Plant at Tamilnadu
2.Bhilai Steel Plant at Chattisgarh
3.Alloy Steel Plant at West Bengal
4.Visveswara Iron and Steel Plant at Karnataka
5.Rourkela Steel Plant at Orissa
6.Bokaro Steel Plant at Jharkhand
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CHAPTER II
COMPANY PROFILE
13
COMPANY PROFILE
Steel Max Rolling Mills Limited is a Public incorporated on 17 February 2004.
It is classified as Non-govt company and is registered at Registrar of
Companies, Ernakulam. Its authorized share capital is Rs. 50,000,000 and its
paid up capital is Rs. 48,059,900. It is inolved in Manufacture of Basic Iron &
SteelSteel Max Rolling Mills Limited's Annual General Meeting (AGM) was
last held on 29 September 2018 and as per records from Ministry of Corporate
Affairs (MCA), its balance sheet was last filed on 31 March 2018.
Directors of Steel Max Rolling Mills Limited are Mangattil Moosa Kutty,
Mangattil Ummer, Mangattil Majeed, Parayil Asharaf, Mohammed Koya
Mohamed Basheer, Parayil Moideenkutty, Parayil Aliasbava Mammukutty,
Kodalil Abdul Nazar, Abdullah Athiyanathil, Mohamed Safeer, Parayil
Kunhimohamed, .
Address:
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The basic QST process and subsequent improvements are patented worldwide.
Due to its simplicity and ease-of-operation, THERMEX QST Technology
gained immediate global acceptance. Rolling mills are authorized to use
Thermex Technology, only on a License basis. It is mandatory for all Thermex
licensees, to obtain all critical and proprietary equipment for the Thermex QST
System, from H&K India. This reduces the start-up time without compromising
on the quality. The desired Thermex rebar properties are also established right
from the day “one”.
TMT is not a brand, but the generic name given to rebars produced using a
general rolling and quenching process. Many rolling mills do not have a proper
quenching & self-tempering system. Hence the rebars produced through such
systems don’t necessarily comply with BIS and International standards.
TMX VS TMT
All TMX steel rebars are TMT rebars, but all TMT rebars are not THERMEX/TMX rebars.
Only those TMT bars manufactured using the licensed QST technology are TMX or
THERMEX rebars. The structural uniformity is the highlight feature of TMX Bars.
THERMEX process converts the bar surface to a hardened structure. The subsequent phase
involves cooling at ambient temperature to allow the hot core to temper the surface through
the Thermex exchange. This results in a unique structure of tempered martensite periphery
and fine-grained ferrite-pearlite at the core. This structure should be uniform throughout the
cross-section of rebars.
MICROSTRUCTURE OF BARS
PEARLITE
Pearlite is a lamellar aggregate of ferrite and cementite. It is a result of the eutectoid reaction
which takes place when a plain carbon is cooled slowly from the temperature range at which
austenite is stable.
BAINITE
MARTENSITE
It is formed by the rapid cooling of Austenite. Martensite is not shown in the equilibrium
phase diagram of the Iron- Carbon system because it is a metastable phase, the kinetic
product of rapid cooling of steel containing sufficient carbon.
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POLLUTION CONTROL EQUIPMENTS
The company operates, friendly to the nature and by adopting all
norms and regulations of state and central pollution control boards. Lifting
magnet are used for charging raw material to induction furnace and melt it by
providing electricity power to the furnace. During in the course of melting two
types of omission are formulating i.e. slag and smoke. Machineries are provided
for controlling these slag and smoke.
Dumping yard
Primary hood
Cooler
Primary pulse jet filter bag
Secondary pulse jet filter bag
Blower
Ventury scrubber
Cyclone separator
Chimmini
• To be the partner choice for the customers, suppliers and other creators of
innovative concepts.
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• To be the preferred employer wherever organization operates. To
recognize the value of human assets.
• To be the recognized leader in the target market.
• To be the major contributor to our national economy and take full
advantage of strong concept.
MISSION
Steel Max Rolling Mills Limited, group mission embodies these
objectives.The company is setting its eye on international market, through
continuous production and technical innovations and customer orientation
with the focus on cost effectiveness.
• To create strong brand image and reputation.
• Improving and maintaining the quality of products.
• Conducting constant study and research on various projects.
• Keeping a close relation with employee and maintaining good working
infrastructure
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• Doing all such things which may be convenient in the attainment of any
of the above objective
All these objectives have been clearly specified in the object clause of
Memorandum of Association.
QUALITY STANDARDS
An ISO 9001:2008 certified organization, strength and prime aim is strict
adherence to quality standards. At Steel Max Rolling Mills Limited, success
depends entirely on delivering the quality customer demands.
Our policy is to always attain and wherever possible exceed the standards
expected by our valued customers. This is achieved by continuous improvement
programme in process discipline, manufacturing methods and Quality Systems.
Our success is in regular interactions with National Laboratories, premier
forging institutes and of course long term association with our prestigious
customers.
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CHAPTER III
PRODUCT PROFILE
20
PRODUCT PROFILE
TMT TECHNOLOGY
The thermo mechanical process consists of online heat treatment in
two successive phases. The billets pass through number of stages processing
and come out in the form reinforcing bars. Being the first stage in TMT process,
these bars pass through a fully automated quenching box and turbo cooled. As a
result the outer layer of the bar solidified in to a marten state. In the next stage
i.e. self tempering, the heat from the inner layer of the bar surface up. Due to
this the outer crust become even more strengthen. In addition these bars are
allowed to cool at room temperature in cooling bed. At this stage the inner core
of the bars, become ductile pearlier.
ABOUT PRODUCT
The company now manufacturing 8mm, 10mm, 12mm, 16mm bars. The raw
material for the unit is steel ingots or billers which is readily available. In the
state of Kerala there are number of induction furnace units. The other inputs are
consumable like furnace oil; rolls are readily available at economic price in the
domestic market. Each and every ingot weighs more than 100kg.
METHOD OF PRODUCTION
The Steel Max Rolling Mills LTD uses both machine oriented
production and labor oriented production methods. The company will adopt
continuous production process. The machines are arranged according to the
production sequence of the company. The materials handled by both man and
machine. The production will be conducted to the order received, it is known as
job lot manufacturing.
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CLASSIFICATION OF STEEL
1) Carbon steels:
More than 90% of the steels are carbon steels. They contain varying
amount of carbon and not more than 1.65% manganese, 0.60% copper,
machines, automobile bodies, most structural steel for building, ship hulls,
bed springs and bobby pins are the products made of carbon steels.
2) Alloy steels:
These steels have specified composition, containing certain % of
vanadium, molybdenum, or the elements, as well as large amounts of
manganese, silicon, and copper than do the regular carbon steels.
5) Stainless steel:
Stainless steels are used for the pipes and tanks of petroleum
refineries and chemical plants, for jet planes and for space capsules.
Surgical instrument and equipments are made from these steels, and they
are used to patch or replace broken bones because the steel can with stand
the action of body fluids.
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CHAPTER IV
ORGANIZATION STRUCTURE
23
ADMINISTRATIVE HIERARCHY
MANAGING DIRECTOR
GANARAL MANAGER
STORE KEEPER
WORKERS TECHNICIANS
CLEANERS
24
CHAPTER IV
KEY FUNCTIONAL AREAS
25
HUMAN RESOURSE DEPARTMENT
1. Recruitment
2. Pay Fixation
It is based on the job analysis, conduct of salary survey, group similar jobs into pay
grades, price each pay grade and wage administration rules.
3. Promotion
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Seniority
Performance
Additional Qualification
4. Welfare
Labour welfare means anything done for the comfort and improvement intellectual
or social, of the employees over and above the wages paid which is not necessary
for the industry. Steel Max Rolling Mills Limited gives first priority to the welfare
of the employees. Statutory and non-statutory benefits are provided.
5.Performance Appraisal
6. Statutory Requirement
MARKETING DEPARTMENT
Functions
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In this company the departments by Marketing Manager and under him
there are 2 Assistant Manager. One for sales Dispatch other for Customer
service and Sales promotion. The company sells its products only through the
dealers, No direct sales are allowed. The company has around 500 dealers. It
delivers goods at their shop unloading changes; rent etc will not bear by the
company.
Sales Procedure
Training
a) Sales volume
b) Contribution to growth
c) Continuing growth
Cattle Shows
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Marketing department encourage feedback from the customers. Labels
with address for enquiry are put each packet for feedbacks.
Dealers are selected by proper methods. Dealers can give order either
directly or through telephone. Date of delivery is given in advance.
FINANCE DEPARTMENT
Source of Finance
Shares
Debentures
Internal finance
Public deposits
Industrial financial institution
Industrial banks
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PERSONAL DEPARTMENT
It recruits required employ for the departments of the company.
It facilitates job analysis and job description to different people
It administers “training and development programmers for the required
employees.
It administers the wages and salaries for different levels of management
It fixes and provides reward and incentives on the basis of wage policy.
It deals in solving and avoiding any disputes and grievances.
It frames the disciplinary outs to be followed by each level of
management and has provided sufficient authority to take such
disciplinary action at required time.
It ensures safety to workers of the company
PRODUCTION DEPARTMENT
In production department the skilled, semi skilled and unskilled labours are
working under the supervisor. The supervisors have the authority to direct
and control the labours. The supervisor is controlled by the production
manager. The each and every labour in the plant has their own place to work
and the part of work given to them.
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CHAPTER VI
RESEARCH PROBLEM
31
RESEARCH MATHODOLOGY
Methodology refers to method of collecting data. The method I
have selected for collecting data is both primary and secondary.
PRIMARY DATA:
Primary data refers to fresh data needed for the study. It includes
the following:
Observation method.
Interview from various department head.
SECONDARY DATA:
Secondary data refers to the data which have been already used. It
includes the following:
Company website
Magazine and journals
Its official document t etc.
SAMPLING METHOD
TOOLS FOR ANALYSIS
a) Sampling method:
Random sampling method is used in this study.
b) Tools for analysis:
Average
Percentage
Graph and diagram
Tables
c) Sample size:
50
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CHAPTER VII
DATA ANALYSIS AND INTERPRETATION
34
PURCHASE OF FURNACE OIL IN RUPEES
RAW
MATERI 2010 2011 2012 2013 2014
AL
32,92
FURNAC
16,921,438.91 18,905,835.95 24,543,586.78 30,382,593 7,895
E OIL
.60
PERCEN
14% 15% 20% 24% 27%
TAGE
2014
27% 2010
14%
2011
15%
2013 2012
24% 20%
INTERPRETATION:
From the above chart it is clear that the purchase of raw material
(furnace oil) has a continuous increase during different months. In 2010 it is
16,921,438.91 then increased to 18,905,835.95 in 2011 then to 24,543,586.78 in
2012 and 30,382,593, to 32,927,895.60 in the succeeding year 2013, 2014.
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PURCHASE OF RAW MATERIALS IN RUPEES
(MS.INGOTS & MS.BILLETS)
MS.INGOTS
452,317,900.9 500,861,619.6 593,682,133.8 700,699,920.4 653,266,455.4
&
7 7 5 0 9
MS.BILLETS
PERCENTAG
17 20 24 23
E 16
800000000
700000000
600000000
500000000
400000000
300000000
200000000
100000000
0
1 2 3 4 5 6
INTERPRETATION:
From the above chart it is clear that the purchase of MS. Ingots and MS.
Billets have a continuous increase till 2013 from 452,317,900.97 in 2010 to
500,861,619.67 to 593,682,133.85 to 700,699,920.40 in the succeeding year 2011, 2012,
2013. Afterwards face a decline to 653,266,455.49 in 2014.
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CONSUMPTION OF ELECTRICITY
PARTICULAR
2010 2011 2012 2013 2014
S
ELECTRICITY
14,835,70 14,611,56 14,142,94 13,336,41 17,004,41
CONSUMPTIO
4 5 2 4 3
N
CONSUMPTION OF ELECTRICITY
2010
2014 20%
23%
2011
2013 20%
18%
2012
19%
INTERPRETATION:
From the above chart it is clear that the consumption of electricity face a
continuous decline in the years from 2010 to 2013 from 14,835,704 to
14,611,565 to 14,142,942 and to 13,336,414. Then face a high rate of increase
to 17,004,413 in 2013.
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SALE OF FINISHED PRODUCTS (IN RUPEES)
SCRAP
900000000
800000000
700000000
600000000
200000000
100000000
0
1 2 3 4 5
INTERPRETATION:
From the above chart it is clear that the sale of finished products face a
continuous increase in case of bars & tors from 564,162,911.46 in 2010 to
567,183,607.94 to 720,437,874.74 and to 806,902,923in 2011, 2012, 2013
respectively and have a slight decrease to 804,818,946.33 in 2014.
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In case of miss rolls & scrap it have a continuous increase till 2014
from 14,130,613, to1 5,484,713.49, to 17,959,172, to 20,891,331.32, to
22,030,947 in 2010, 2011, 2012, 2013, 2014 respectively.
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OPINION ABOUT QUALITY CONTROL
70% 64%
60%
50%
40%
28% Series 1
30%
20%
8%
10%
0%
0%
EXCELLENT GOOD NOT BAD BAD
INTERPRETATION:
From the above chart it is clear that the opinion about quality
control were 64% of respondents agreed with that it is excellent, while 28%
responds that it is good. The rest 4% opinion that not bad.
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BIBLIOGRAPHY
BOOKS:
1. Production and operation management (A DAN.E., ELBERT.R.J
(PRENTICE HALL OF INDIA DELHI)).
2. Production and operation management K. ASHWATHAPPA,
K.SRIDHARABATT (HIMALAYA PUBLISHER).
3. Operations management-ABDUL ASSIS KOROTH, K.
VENUGOPALAN (CALICUT UNIVERSITY).
4. Basics of business management K. VENUGOPALAN, A.VINOD
(CALICUT UNIVERSITY).
WEBSITES:
www.wikipedia.com
www.steelmax.com
m.businessdictionary.com
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